Revised Attachment B - Cost Proposal Form - Category 1 - RFP 758 2400000439 06272024.docx

This is a Cost Proposal Form (Attachment B) for the Commonwealth under RFP 758 2400000439, issued on June 27, 2024, for Microsoft Support Services Category 1. The solicitation seeks hourly rate vendors to provide three categories of Microsoft-related services: Microsoft Support Partner services (including technical support, proactive maintenance, migration and upgrade assistance, patch management, performance optimization, security services, custom application support, cloud services support, disaster recovery support, and 24x7 afterhours emergency support); Microsoft Solutions Partner services (including product implementation, software development and integrations, custom application development, adoption and migration services, database design and management, deployment of customized Microsoft solutions, security solutions design and implementation, disaster recovery planning and implementation, and customer success management); and Microsoft Consulting Partner services (including emerging technologies consulting, security consulting, compliance consulting, cloud strategies consulting, health check initiatives, risk assessments, licensing consulting, training and workshops, customer success management, and platform architecture roadmap consultation).

Vendors must submit fully loaded, not-to-exceed hourly rates for every service item listed under each of the three partner categories, with no additional charges permitted for travel, lodging, administrative support, or other expenses. The evaluation methodology awards maximum points to the vendor submitting the lowest average hourly rate, with subsequent vendors receiving points on a percentage basis relative to the lowest rate. The Commonwealth will not reimburse any costs beyond the stated hourly rates.