PWS_Off-Site_Base2025.pdf

Wash & Fold SOW pg.1

United States Merchant Marine Academy (USMMA) Off-Site Laundry Services

Performance Work Statement

U.S. DEPARTMENT OF TRANSPORTATION

MARITIME ADMINISTRATION

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TABLE OF CONTENTS

Off-Site Laundry Services

Section 1 - Organization Section 2 - Objective Section 3 - Period of Performance Section 4 - Retail Activities Section 5 - Scope of Work Section 6 - Place of Performance Section 7 - Performance Requirements Section 8 - Performance Schedule Section 9 - Contractor Responsibility Section 10 - Security Requirements Section 11 - Government Furnished Property/Equipment/Info Section 12 - Inspection of Services Section 13 - Performance Evaluations pg.3

United States Merchant Marine Academy (USMMA) Off-Site Laundry Services

Performance Work Statement

Section 1 – Organization

The U.S. Merchant Marine Academy (USMMA) is a federal service academy that educates and graduates licensed Merchant Marine officers of exemplary character who serve America’s marine transportation and defense needs in peace and war.

Section 2 – Objective

The U. S. Merchant Marine Academy (USMMA) requires off-site laundry/cleaning services for 800 midshipmen/students.

Section 3 - Period of Performance

The Base period is from September 1, 2026 to August 31, 2027. Three (3) one-year options will be available upon concurrent agreement between the contractor and the Government. Exercising the options will be strictly based on service, quality and performance feedback. Each option year is subject to the availability of funds.

Section 4 – Retail Activities

The USMMA faculty and staff (that is approximately 300) may participate in the laundry services.

Reasonable prices not invoiced under the contract shall be provided for faculty and staff (i.e.non-students). Any contractor revenue and expenses associated with the retail service shall be considered independent of this contract. Services provided to the midshipmen/students shall be at the contract price.

Section 5 – Scope of Work

The contractor will pick-up laundry bags six (6) days a week (Monday through Saturday) from multiple (three) campus locations. Contractor is not responsible for providing laundry bags.

Laundry to be processed off-campus (see geographic requirement in section 6) and returned within forty-eight (48) hours. On-campus storage facility (with metal shelves) will be provided by Government. Contractor is responsible for transporting bags down one flight of stairs to storage facility, and providing employee to monitor student retrieval of completed laundry.

Objective is to eliminate incidents of misappropriated bags by another individual. Freshmen indoctrination program during July requires special schedule of two campus visits per day and twenty-four (24) hour turn-around.

(Note: For general guidance, the scale of operations may be about 4,000 pounds of laundry per week) pg.4

Section 6 - Place of Performance The services shall take place at:

DOT/Maritime Administration (MARAD)

USMMA

300 Steamboat Road Kings Point, NY 11024

GEOGRAPHIC LOCATION: Contractor’s facility must be located within twenty-five (25) mile radius from USMMA campus.

Section 7 – Performance Requirements

Pick-up stenciled solid laundry bags six (6) days a week, (Monday through Saturday) no later than 8:00 AM from three campus locations. COR may revise locations due to campus construction projects. NOTE: Contractor is not required to provide laundry bags, but may assume all bags are stenciled with student name.

The contractor is expected to manually move the laundry bags. This includes bringing them down a flight of stairs to the delivery location (zero-deck of Cleveland Hall). The government will not provide any assistance or equipment.

Contractor shall record the number of bags processed (for each day) and the total weight for each day. This action may be accomplished on or off-site.

Provide COR with report documenting number of bags processed and the total weight for each day. Report to be submitted monthly and provides two metrics (number of bags and total weight) for each of the twenty-four days (report covers four weeks containing six-days per week). Prefer Microsoft Excel format.

Laundry to be cleaned off-site and returned within forty-eight hours. Laundry may be washed remaining in the bag, but must be returned dry and folded. COR may utilize student feedback to monitor turn-around time.

Deliver the finished laundry to a campus location appointed by the contracting officer's representative (COR). Current location (Cleveland Hall – Dry Cleaning/Tailor Shop) involves one flight of stairs. Contractor is expected to manually move the laundry bags. The government will not provide any assistance or equipment to support this operation.

Sort the finished laundry bags alphabetically (according to student name) on storage shelves (provided by the Government). Note that student is responsible for stenciling bag.

Monitor the retrieval of finished laundry by students between the hours of 8:00AM and 4:30PM, Monday through Friday. The objective is to eliminate incidents of misappropriated bags by another individual.

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Contractor is expected to implement reasonable reimbursement system for lost or damaged items. Government will not provide student with replacement items.

Contracting Officer’s Representative will monitor volume of customer complaints and consider more than eight incidents per month to be unacceptable.

Freshmen indoctrination program during July requires special schedule of two campus visits per day (Monday through Saturday) with twenty-four hour return.

First visit should be 8:00AM and second visit should be 4:00PM

Items submitted at 8:00AM should be returned to campus by 4:00PM the next day. This schedule is required to support regimental training program that involves frequent outdoor athletic activity.

Section 8 - Performance Schedule

Normal Hours

Pick-Up Schedule

Day of week: Monday through Saturday Time: 0800 Locations: Three (3) pick-up locations in Dorms or barracks. (Note: Due to numerous campus renovation projects, the COR will assign the locations. These locations are subject to change).

(Note: Since the locations are dormitories, the Public Safety Department will grant contractor access)

Delivery Schedule

Two Day (Exception: Laundry items picked up on Saturday shall be returned by 8:00am Tuesday

Location: One (1) delivery location - Dry Cleaning/Tailor Shop. (Note: Due to numerous campus renovation projects, the COR may assign another location(s). This location is subject to change).

Special Events/Holidays

Special Events

USMMA experiences an indoctrination program every year for the freshman (plebes) class during July, this is a peak time-frame for the campus to welcome incoming freshmen. During the month of July, laundry service will increase as follows:

July Peak Pick-Up Schedule

Day of Week: Monday thru Saturday Frequency: Two (2) day pick-ups 1st Time: 0800 2nd Time: 1600 pg.6

Locations: Three (3) pick-up locations in Dorms or barracks. (Note: Due to numerous campus renovation projects, the COR will assign the locations. These locations are subject to change).

July Peak Delivery Schedule

Items picked up at 0800 shall be returned to the Academy by 1600 the next day Location: One (1) delivery location - Dry Cleaning/Tailor Shop. (Note: Due to numerous campus renovation projects, the COR may assign another location(s). This location is subject to change).

Performance evaluations of the contractor will be closely monitored. Other peak times can occur when midshipmen are in class, return from periods of leave, on the liberty or leave. Since there is not a specified pickup/delivery schedule for these events, the Contracting Officer Representative (COR) will provide the contractor the schedule).

Holidays

Laundry services are not required for the following holidays (Thanksgiving Day, Veteran’s Day; Martin Luther King, Jr (MLK) Memorial Day; Juneteenth;

President’s Day and Labor Day).

There may be a reduced number of midshipmen laundry bags available for pick-up/delivery for the following time frames (between Christmas and New Year’s;

one week during the spring - March and the fall - November). Under the direction of the COR, the contractor may follow a reduced schedule.

The Government reserves the right to adjust the number of days when the laundry services are not required depending on the changing academic schedule pg.7

Section 9 – Contractor Responsibility

Ensure all work is completed on schedule at no additional expense to the government

Expect to implement a reasonable dispute resolution process concerning lost or damaged items. Lost and damaged items shall be reimbursed at replacement cost.

Ensure clean serviceable items shall not come into contact with soiled items

At the end of the contract, the contractor shall return any furniture or equipment furnished by the Academy in the same condition as received, less any normal wear and tear.

Delivered finished articles shall conform to the generally accepted industry standards of quality, cleanliness, finish, and appearance (to include odor and scent). All laundry shall be delivered in a sanitary condition after being thoroughly laundered and properly dried.

All laundry handling and preparation on site of the United States Merchant Marine Academy should be done under sanitary conditions, in accordance with generally accepted industry standards. Additionally, the contractor shall ensure that its operations comply with any certification of labelling requirements arising from state or local Department of Health Regulations.

Operate the services in a business-like manner using established practices for such retail activities co-located on federal property. (This is not to include the actual laundry activities such as washing and drying onsite).

Report any issues while on USMMA grounds to include safety or security concerns

Adhere to all rules and regulations of the academy including by the direction of USMMA Public Safety Office. Driving on campus should be strictly for the contract and the contractor will be issued warnings for unsafe driving or employee relation issues.

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Section 10 – Security Requirements

Before initiating performance of work under this contract, the contractor shall provide a list of all current employees who shall perform the work under this contract. The list will include the full name for each employee and additional information to support background checks of employee’s onsite.

The employees considered onsite are driver(s) and/or workers assigned to the issuing of the laundry bags to the students/midshipmen

The contractor shall not sublet any of the premises assigned to the contractor for execution of this contract without prior written permission of the Government

Section 11- Government Furnished Property/Equipment/Information

The Government will provide the contractor with on-campus facility containing reasonable storage shelves for the finished laundry

If the contractor utilizes Academy furniture or equipment, the contractor shall not remove any such items from the Academy premises or the approved location without prior written approval of the Contracting Officer's Representative

Assume all janitor and porter services, and keep the premises made available to the contractor clean, orderly and in excellent sanitary condition to the satisfaction of the Academy.

Section 12 – Inspection of Services

The government reserves the right to inspect the contractor’s site(s), processes, and procedures. The contractor shall establish, develop, and implement procedures to identify, prevent, and ensure non-reoccurrence of defective services.

The government will have periodic on-site and off-site (on contractor site(s) progress meetings to ensure processes and procedures are being properly followed.

Section 13 - Performance Evaluations

• See Quality Assurance Surveillance Plan (QASP).

END OF STAMENT OF WORK