Attachment_5_Government_Responses_to_Industry_Questions.xlsx
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- Attached to
- OFF-SITE LAUNDRY SERVICES - USMMA
- Solicitation number
- 6923G226Q000026
About this file
This file is a public Q&A document containing 87 industry questions and corresponding government responses related to Solicitation 6923G226Q000026 for Off-Site Laundry Services at the United States Merchant Marine Academy (USMMA). The government addressed questions spanning operational scope, pricing methodology, staffing requirements, performance standards, and contract administration details. Key clarifications include: the estimated workload is approximately 4,000 pounds of laundry per week (provided for planning purposes only and not a guaranteed minimum or maximum), laundry must be picked up Monday through Saturday from three campus locations and returned within 48 hours under normal operations, the contractor must provide continuous on-site staffing from 8:00 a.m. to 4:30 p.m. Monday through Friday to monitor student retrieval, and during July freshman indoctrination (July 9–24, 2026), two daily pickups are required with 24-hour turnaround. The government confirmed the incumbent contractor is LEEFAM CLEANING INC. under Contract No. 693JF725C000004 but declined to provide historical expenditure data or actual processed quantities.
Amendment 0004 revised the contract structure and pricing requirements: the base period runs November 1, 2026 through June 30, 2027 (8 months, CLIN 00001), with three 12-month option periods (CLINs 00002–00004), and offerors must submit firm-fixed monthly unit prices using the Revised Vendor Price Sheet (Attachment 4). The solicitation is set aside for small business concerns under NAICS 812320 (Drycleaning and Laundry Services), incorporates Service Contract Labor Standards Wage Determination No. 2015-4157 (Revision 32) for Nassau and Suffolk Counties, New York, and includes FAR 52.219-14 (Limitations on Subcontracting). The contractor's processing facility must be located within 25 miles of the USMMA campus at 300 Steamboat Road, Kings Point, NY 11024, and the contractor is responsible for transporting laundry bags down one flight of stairs and managing lost or damaged item claims at replacement cost through a reasonable dispute-resolution process.
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Exhibit 1 - Public Q&A
| EXHIBIT 1 – INDUSTRY QUESTIONS AND GOVERNMENT RESPONSES |
| Solicitation 6923G226Q000026 – Off-Site Laundry Services |
| PUBLIC RELEASE COPY – Amendment 0004 |
| Vendor-neutral questions and Government responses. Vendor identities, points of contact, and internal acquisition deliberations are omitted. |
| Government Question No. | Industry Question | Government Response |
| LQ-001 | Do you have an estimate of the weekly, monthly, or annual pounds of laundry anticipated under this requirement? | The estimated workload is approximately 4,000 pounds of laundry per week. This estimate is provided for planning purposes only and does not constitute a guaranteed minimum or maximum quantity. |
| LQ-002 | Please confirm the current three pickup locations and delivery location(s), and describe the Public Safety access process (badges, escorts, and check-in) for contractor drivers and workers. | Current pickup locations are Palmer Hall, Delano Hall, and Truxton Arcade. Because the pickup locations are dormitory locations, Public Safety will grant contractor access in accordance with Academy access requirements. |
| LQ-003 | Please define what constitutes an incident for the complaint threshold and confirm the required reimbursement process, including claims documentation, approval flow, timeframe, and payment method. | For purposes of this solicitation, an incident generally refers to a substantiated complaint involving missing, damaged, delayed, or improperly processed laundry. The PWS provides that the COR will monitor customer complaints and considers more than eight incidents per month unacceptable. Customer complaints will be addressed in accordance with the PWS, QASP, and terms and conditions of the resulting contract. |
| LQ-004 | Please confirm the expected start and end dates for the July indoctrination period, the estimated surge volume, and whether surge pricing is permitted or included in the base unit price. | The 2026 Indoctrination period occurred from July 9 through July 24, 2026. Dates may vary from year to year. Historical surge-volume information is not available. The July Indoctrination requirements are included within the firm-fixed-price performance requirements, and offerors should account for those requirements when developing their proposals. |
| LQ-005 | Is this a new requirement or is there an incumbent currently fulfilling this need? If there is an incumbent, please provide the current contract number. | This is a continuing requirement. The incumbent contractor is LEEFAM CLEANING INC. under Contract No. 693JF725C000004. |
| LQ-006 | Will USMMA provide the incumbent contract number, prior award value, historical annual expenditures, and actual quantities processed under the current or preceding off-campus student laundry contract? | The current incumbent contract number is 693JF725C000004. The Government is not providing historical expenditures or actual quantities processed. Historical workload information beyond the approximately 4,000 pounds-per-week planning estimate is not maintained by the Government. |
| LQ-007 | Does USMMA require one contractor employee to remain continuously onsite from 8:00 a.m. to 4:30 p.m., Monday through Friday, or may the contractor propose an alternative controlled-retrieval system? | The contractor shall provide continuous on-site staffing to monitor student retrieval of completed laundry between 8:00 a.m. and 4:30 p.m., Monday through Friday, in accordance with the PWS. |
| LQ-008 | Are contractors permitted to remove garments from individual bags for sorting, washing, drying, and folding, provided each student's items remain segregated and are returned in the correct bag? | The Government does not prescribe specific commercial laundry methods. Offerors may utilize industry-standard commercial laundry processes provided all solicitation performance requirements are satisfied and individual student laundry is accurately returned. |
| LQ-009 | Does USMMA require each individual bag to be weighed, or is a consolidated daily weight acceptable? | PWS Section 7 requires the contractor to record the number of laundry bags processed each service day and the total weight processed each service day. A consolidated daily weight is acceptable; individual bag weights are not required. Measurements may be completed on-site or off-site. |
| LQ-010 | Are carts, hand trucks, dollies, or other contractor-owned material-handling devices permitted inside the dormitories and Cleveland Hall? | The PWS requires the contractor to transport laundry bags, including movement down one flight of stairs, and states that the Government will not provide assistance or material-handling equipment. Any contractor-provided equipment used in performing the requirement must comply with applicable Academy safety, security, and access requirements and must not interfere with Academy operations. |
| LQ-011 | Will USMMA provide a current roster or other student-identification list to support alphabetical sorting and controlled retrieval? | Yes. The Government will provide a current student roster to support alphabetical sorting and controlled retrieval. Students remain responsible for properly stenciling and identifying their laundry bags. |
| LQ-012 | How will replacement cost be documented and determined for lost or damaged items? | The contractor shall establish a reasonable dispute-resolution process for lost or damaged items. In accordance with the PWS, lost and damaged items shall be reimbursed at replacement cost. |
| LQ-013 | Please clarify whether the contractual turnaround requirement is 100 percent within 48 hours, subject to excusable exceptions, or whether the 90 percent acceptable quality level in the QASP governs performance evaluation. | Laundry is required to be returned within 48 hours of pickup, with Saturday pickups returned by 8:00 a.m. Tuesday. See Section 7 under the revised Attachment 2 - PWS. The 90 percent acceptable quality level (AQL) in the QASP is a Government surveillance threshold and does not waive or reduce the contractor's obligation to comply with the PWS delivery schedule. |
| LQ-014 | Please confirm whether the service includes all washable personal clothing placed in student laundry bags, including undergarments, socks, athletic clothing, towels, and other personal garments, or is limited to Academy-issued clothing or uniforms. Identify prohibited or excluded items. | The service includes washable personal clothing placed in assigned student laundry bags, including undergarments, socks, athletic clothing, bath towels, and other garments that do not require special handling. Students should not submit items requiring special handling. Bed sheets, pillowcases, and bed blankets are excluded because the Government provides a separate cleaning service for those items. The contractor should remove excluded or special-handling items from the laundry bag and return them to the student without processing. |
| LQ-015 | Please confirm that all three pickup locations are on the USMMA campus and, if available, provide the buildings, approximate volume at each location, parking/loading access, and manual-handling conditions. | The PWS provides for three pickup locations on the USMMA campus in dormitories or barracks. Due to campus construction projects, the COR may revise the designated locations. Historical pickup volume by individual location is not available. The contractor is responsible for the manual movement of laundry bags as described in the PWS. |
| LQ-016 | Please provide the anticipated dates or duration of the freshman indoctrination program and confirm whether twice-daily pickup is required for the entire month of July or only during the actual indoctrination period. | The freshman Indoctrination program occurs during July and requires the special pickup and turnaround schedule identified in the PWS. The 2026 Indoctrination period occurred from July 9 through July 24, 2026. Offerors shall price and perform in accordance with the July requirements established in the PWS. |
| LQ-017 | Are the student laundry bags mesh netting bags? Can a picture be provided of a bag, empty and/or filled? | The student laundry bags are stenciled solid laundry bags. Photographs will not be provided. |
| LQ-018 | Where will the contractor employee distributing laundered clothes be stationed? Will a table and chair be provided? | The PWS identifies the current finished-laundry delivery/distribution location as the Dry Cleaning/Tailor Shop in Cleveland Hall. The Government will provide an on-campus facility containing reasonable storage shelves for finished laundry. |
| LQ-019 | Are students free to pick up their laundry at any time between 8:00 a.m. and 4:30 p.m.? | Students may retrieve completed laundry between 8:00 a.m. and 4:30 p.m., Monday through Friday, consistent with the Performance Work Statement. |
| LQ-020 | Are students given a daily deadline to ensure their laundry bags have reached the three pickup points? | The contractor is required to pick up laundry from the designated campus locations no later than 8:00 a.m., Monday through Saturday. The PWS does not establish a separate student-specific deposit deadline. |
| LQ-021 | When a student's stencil becomes faded or illegible, may the contractor implement a supplemental identification system such as a sewn or heat-sealed label, barcode, QR code, or RFID identifier? If permitted, will USMMA provide a roster and unique student-identification information? | Laundry bags may be assumed to be stenciled with the student's name, and students are responsible for stenciling their bags. The solicitation does not presently authorize or require a supplemental barcode, QR-code, RFID, or student-identification-number system. Any additional identification process determined necessary after award would be coordinated in accordance with applicable contract and privacy requirements. |
| LQ-022 | For the proposed employee's 30-minute lunch break, is a relief or backup employee required onsite, or may distributions stop during that period? | The on-site distribution operation shall remain staffed during the required operating hours to allow students to retrieve laundry between 8:00 a.m. and 4:30 p.m., Monday through Friday. The contractor is responsible for providing adequate staffing to maintain continuous coverage during those hours. |
| LQ-023 | Please confirm that pickup includes Saturdays but distribution of laundered items is not required on Saturdays. | Laundry pickup shall occur Monday through Saturday. Student retrieval/distribution of completed laundry shall be supported Monday through Friday between 8:00 a.m. and 4:30 p.m., in accordance with the PWS. |
| LQ-024 | Can the Government provide images, photographs, or video of the distribution room or center? | No. |
| LQ-025 | What have been the pain points, if any, with the current distribution system? | The solicitation establishes performance requirements intended to ensure timely turnaround, accurate accountability of student laundry, appropriate handling of lost or damaged items, and reliable customer service. Offerors should address their proposed quality-control approach for meeting those requirements. |
| LQ-026 | What issues is the Government attempting to minimize or avoid regarding student laundry mix-ups? | The Government's objective is to minimize lost, misplaced, or incorrectly distributed laundry and to eliminate incidents of another individual receiving a student's laundry bag. Offerors should describe their quality-control and accountability procedures for meeting these requirements. |
| LQ-027 | Is there an itemized list of pieces to be serviced, such as uniform shirts, pants, jackets, linens, and other items? | The Government does not maintain an itemized inventory of individual garments. The contractor shall process student laundry in accordance with the PWS requirements. |
| LQ-028 | Can the Government provide a breakdown of laundry services versus dry-cleaning services? | The requirement covers off-site laundering of student clothing placed in assigned laundry bags; the Government does not provide a separate itemized allocation between laundry and dry-cleaning services. Students should not submit items requiring special handling. Bed sheets, pillowcases, and bed blankets are excluded; bath towels may be submitted. The contractor should remove excluded or special-handling items from the laundry bag and return them to the student without processing. |
| LQ-029 | Who is responsible if bags are missing before pickup? | Students are responsible for properly identifying their laundry bags. The contractor is responsible for safeguarding and properly processing laundry accepted for performance under the contract in accordance with the PWS. |
| LQ-030 | Is there a table of pricing for expected reimbursement for damaged or lost clothing? | The contractor shall implement a reasonable dispute-resolution process for lost or damaged items. In accordance with the PWS, lost and damaged items shall be reimbursed at replacement cost. |
| LQ-031 | What is the expectation for deliveries when severe weather occurs? | Performance during severe weather or other emergency conditions will be addressed in accordance with the solicitation, resulting contract, and applicable Government direction. The contractor shall not independently alter required service without appropriate Government coordination. |
| LQ-032 | What is the average wait time or processing time for pickups? | Historical processing time information is not maintained by the Government. Offerors shall perform pickup services in accordance with the schedule established in the PWS. |
| LQ-033 | What is the average wait time or processing time for deliveries? | Historical average delivery-processing-time information is not maintained by the Government. Prospective turnaround requirements are established in the PWS. Under the normal schedule, laundry shall be returned within 48 hours, with laundry picked up on Saturday returned by 8:00 a.m. Tuesday. The special July turnaround requirements are addressed separately in the PWS. |
| LQ-034 | Will each student have an individually labeled laundry bag with their clothing inside, and should each bag be processed separately? | Laundry bags may be assumed to be stenciled with the student's name, and students are responsible for stenciling their bags. The PWS permits laundry to be washed while remaining in the bag but does not require a particular commercial processing methodology. The contractor shall ensure that each student's laundry is accurately returned. |
| LQ-035 | Should clothing from different students ever be mixed during washing, or must each student's laundry remain separate from start to finish? | The Government does not prescribe the contractor's laundry processing methodology beyond the requirements established in the PWS. Laundry may be washed while remaining in the bag, but finished laundry must be returned dry and folded; clean serviceable items shall not come into contact with soiled items; and handling shall comply with generally accepted sanitary industry standards. |
| LQ-036 | Approximately how many laundry bags are picked up each day, and what is the average weight of each bag? | Historical daily bag counts and average bag weights are not maintained by the Government. For general planning guidance, the scale of operations may be approximately 4,000 pounds of laundry per week. This estimate does not constitute a guaranteed minimum or maximum quantity. |
| LQ-037 | Are there items requiring special handling, such as blankets, comforters, dress uniforms, or delicate clothing? | Students should not submit items requiring special handling. If such an item is placed in a laundry bag, the contractor shall remove the item and return it to the student without processing. |
| LQ-038 | Is there a preferred way for the laundry to be folded and returned? | Laundry shall be returned dry and folded. Finished articles shall conform to generally accepted industry standards of quality, cleanliness, finish, and appearance, including odor and scent, and shall be delivered in a sanitary condition in accordance with the PWS. |
| LQ-039 | Is the estimated 4,000 pounds per week consistent throughout the year, or does it fluctuate significantly during different seasons? | Historical seasonal workload quantities are not maintained by the Government. The PWS identifies approximately 4,000 pounds per week for general planning guidance and anticipates operational fluctuations, including increased service during the July freshman Indoctrination period and potentially reduced laundry volume between Christmas and New Year's and during specified spring and fall periods. Offerors should account for the PWS schedule when preparing proposals. |
| LQ-040 | Is there an opportunity to visit the campus and observe the pickup and delivery process before submitting a quote? | No Government site visit occurred under this solicitation, and no site visit will be scheduled before award. |
| LQ-041 | Will the requirement be quoted on a per-pound or per-piece-count basis? | Amendment 0004 incorporates Attachment 4, Revised Vendor Price Sheet. Offerors shall use Attachment 4 when preparing and submitting their proposals. |
| LQ-042 | If linens are included, can the Government publish a breakdown of towel, sheet, and blanket measurements and estimated quantities for each size? | Bed sheets, pillowcases, and bed blankets shall not be submitted through this service because the Government provides a separate cleaning service for those items. If such an item is placed in a laundry bag, the contractor shall remove it and return it to the student without processing. Bath towels may be submitted. The Government does not have towel dimensions because the items are purchased by students. |
| LQ-043 | Is there a current incumbent contractor? If so, provide the contractor's name, previous contract number, and previous awarded price, if available. | The incumbent contractor is LEEFAM CLEANING INC. under Contract No. 693JF725C000004. The Government is not providing the incumbent contract price through this Q&A. |
| LQ-044 | Is the estimated 4,000 pounds per week representative of recent actual volume, and is there an estimated peak volume during the July freshman training period? | Historical peak-volume data is not maintained by the Government. For general planning guidance, the PWS indicates that the scale of operations may be approximately 4,000 pounds per week. This estimate does not constitute a guaranteed minimum or maximum quantity. |
| LQ-045 | Does the onsite employee need to remain continuously from 8:00 a.m. to 4:30 p.m., Monday through Friday, or only during designated laundry retrieval periods? | The contractor shall provide continuous on-site staffing to monitor student retrieval of completed laundry between 8:00 a.m. and 4:30 p.m., Monday through Friday, in accordance with the PWS. |
| LQ-046 | Will the Government extend the quotation deadline to allow additional time to prepare a complete and compliant quotation? | Amendment 0003 extended the proposal submission deadline to August 28, 2026, at 2:30 p.m. EDT. Amendment 0004 does not further extend the proposal submission deadline. |
| LQ-047 | If contractor personnel are required during student pickup and distribution, clarify the required hours of coverage and contractor responsibilities during that period. | The contractor shall provide on-site personnel to monitor and support student retrieval of completed laundry from 8:00 a.m. through 4:30 p.m., Monday through Friday. Contractor personnel shall maintain accountability of completed laundry during the distribution process. |
| LQ-048 | Please clarify the expected turnaround time for Saturday pickups, including the expected delivery day. | Laundry picked up on Saturday shall be returned by 8:00 a.m. Tuesday, in accordance with PWS Section 8. |
| LQ-049 | The solicitation incorporates FAR 52.222-41 but includes no Department of Labor wage determination. Will the Government provide the applicable SCLS wage determination and relevant laundry labor classifications? | Amendment 0004 incorporates Service Contract Labor Standards Wage Determination No. 2015-4157, Revision No. 32, dated July 30, 2026, for Nassau and Suffolk Counties, New York, and FAR 52.222-49, Service Contract Labor Standards—Place of Performance Unknown. |
| LQ-050 | Please confirm that offerors are to price the base year and each option year separately and that total evaluated price is the sum of all periods. | Amendment 0004 revises the pricing and evaluation instructions. Offerors shall enter a firm-fixed monthly unit price for CLIN 00001 (Quantity 8, Unit MONTH) and for each option CLIN 00002 through 00004 (Quantity 12, Unit MONTH). The contract subtotal is the sum of CLINs 00001 through 00004. For evaluation purposes only, the Government will add an amount equal to six months at the monthly unit price proposed for CLIN 00004 in accordance with FAR 52.217-8. This evaluation-only amount does not create a funded CLIN and does not obligate the Government to exercise the extension. |
| LQ-051 | Can the Government provide historical monthly pounds processed, bag counts, and July peak volumes? | Historical monthly pounds processed, bag counts, and July peak-volume data are not maintained by the Government. For general planning guidance, the PWS indicates that the scale of operations may be approximately 4,000 pounds per week. This estimate does not constitute a guaranteed minimum or maximum quantity. |
| LQ-052 | After accounting for holidays and reduced-service periods, how many billable service days or weeks occur per performance period, and is billing fixed monthly or reduced during those periods? | The resulting contract is firm-fixed-price. Offerors shall account for the holidays and reduced-service periods identified in the PWS when developing their offered price. The solicitation does not establish a separate billable-day methodology. |
| LQ-053 | Is the onsite monitoring role expected to be staffed continuously from 0800 to 1630 throughout the year, including reduced-schedule and summer periods? | The contractor shall provide continuous on-site staffing to monitor student retrieval of completed laundry from 8:00 a.m. through 4:30 p.m., Monday through Friday. Reduced-service periods shall be administered in accordance with the PWS and Government direction. |
| LQ-054 | Does the faculty and staff retail laundry activity create any space, volume, or staffing obligation that affects the priced contract scope? | Faculty and staff retail laundry activity is independent of the Government's contracted student laundry requirement. Any contractor revenue and expenses associated with faculty/staff retail services shall not be invoiced under the Government contract. Services to midshipmen/students shall be provided at the contract price and in accordance with the PWS. |
| LQ-055 | Please confirm the Government-furnished storage room location, shelving capacity, access hours, and the process for badging or granting access to dormitory pickup locations. | The Government will provide an on-campus facility containing reasonable storage shelves for finished laundry. Public Safety will grant contractor access to designated dormitory pickup locations in accordance with Academy access requirements. The PWS does not specify a guaranteed shelving capacity or separate access/badging processing timeline. |
| LQ-056 | Is there an incumbent contractor, what is the current contract value, and is a phase-in or transition period expected before the performance start date? | The incumbent contractor is LEEFAM CLEANING INC. under Contract No. 693JF725C000004. The Government is not providing the incumbent contract value through this Q&A. Revised PWS Section 14 establishes transition-in and continuity requirements, including prompt submission of employee information needed for background checks. |
| LQ-057 | What is the expected background-check vetting timeline, and must checks be completed before the performance start date? | Before initiating performance, the contractor shall provide the employee information required by PWS Section 10 to support background checks for personnel performing on-site work. The Government does not establish a guaranteed background-check processing timeframe in the solicitation. Contractors are responsible for planning staffing sufficient to meet the required performance start date. |
| LQ-058 | For Past Performance, what format and how many references are required, and is a questionnaire required or are narrative references with points of contact acceptable? | The Government may evaluate past performance from federal, state, local government, and commercial customers; may contact references provided by the offeror; and may review CPARS and other available sources. The solicitation does not specify a mandatory number of references or require a particular questionnaire. |
| LQ-059 | Is the estimated 4,000 pounds per week consistent throughout the year, or does it fluctuate significantly? | Historical seasonal workload quantities are not maintained by the Government. The PWS identifies approximately 4,000 pounds per week for general planning guidance and anticipates operational fluctuations, including increased July service and potentially reduced volume during specified holiday, spring, and fall periods. |
| LQ-060 | Is payment based on a fixed annual price, or are there adjustments if laundry volume changes significantly? What are the payment terms, such as Net 30 or Net 60? | The resulting contract will be firm-fixed-price, subject to the terms and conditions and applicable price-adjustment provisions incorporated into the contract. Offerors shall account for the workload and schedule requirements when developing their prices. Payment shall be made in accordance with the payment and invoicing provisions incorporated into the resulting contract. |
| LQ-061 | Approximately how many bags are processed each day during the July freshman indoctrination period? | Historical daily bag-count data for the July freshman Indoctrination period is not maintained by the Government. Offerors shall prepare proposals based on the July operational requirements established in the PWS. |
| LQ-062 | How many weeks does the increased July workload typically last? | The 2026 freshman Indoctrination period occurred from July 9 through July 24, 2026. This historical period does not establish a guaranteed duration for future years. Offerors shall comply with the prospective July schedule established in the PWS, as clarified by any solicitation amendment. |
| LQ-063 | Please confirm that the off-campus processing facility must be within 25 miles of USMMA and that the campus address is for pickup, delivery, and customer service. | Yes. PWS Section 6 requires the contractor's off-site processing facility to be located within a twenty-five (25) mile radius of the USMMA campus at 300 Steamboat Road, Kings Point, NY 11024. The USMMA campus is the location for the pickup, delivery, distribution, and related on-site services identified in the PWS. |
| LQ-064 | Please provide the incumbent contractor's name and previous contract award amount. | The incumbent contractor is LEEFAM CLEANING INC. under Contract No. 693JF725C000004. The Government is not providing the previous contract award amount through this Q&A. |
| LQ-065 | Please provide the historical annual laundry volume, including bags and pounds processed, used to develop the Government estimate. | Historical annual laundry volume and bag-count data requested are not maintained by the Government. For general planning guidance, the PWS indicates that the scale of operations may be approximately 4,000 pounds per week. This estimate does not constitute a guaranteed minimum or maximum quantity. |
| LQ-066 | Is there an incumbent contractor, is this a recompete, or is this a brand-new project? If applicable, provide the award number or information on similar services purchased in the past. | This is a continuing off-site laundry-services requirement. The incumbent contractor is LEEFAM CLEANING INC. under Contract No. 693JF725C000004. |
| LQ-067 | Is the estimated 4,000 pounds per week based on historical usage from the current or most recent contract? | The PWS provides approximately 4,000 pounds of laundry per week as general planning guidance. The Government does not represent that this estimate is derived from actual usage under the incumbent contract, and it does not constitute a guaranteed minimum or maximum quantity. |
| LQ-068 | Provide historical workload information, including annual pounds, annual student bag counts, and average weekly volume. | Historical annual pounds, annual student bag counts, and average weekly actual-volume data are not maintained by the Government. For general planning guidance, the PWS indicates that the scale of operations may be approximately 4,000 pounds per week; this estimate does not constitute a guaranteed minimum or maximum quantity. |
| LQ-069 | During July freshman indoctrination, what is the historical average number of bags processed each day and approximately how many students participate? | Historical daily bag-count and student-participation data for the July freshman Indoctrination period are not maintained by the Government. The 2026 Indoctrination period occurred from July 9 through July 24, 2026. Offerors shall prepare proposals based upon the prospective July operational requirements established in the PWS, as clarified by any solicitation amendment. |
| LQ-070 | Confirm the anticipated daily hours for the onsite retrieval-monitoring employee and whether the hours remain consistent throughout the contract period. | The contractor shall provide continuous on-site staffing to monitor student retrieval of completed laundry between 8:00 a.m. and 4:30 p.m., Monday through Friday, in accordance with the PWS. |
| LQ-071 | Will designated parking or loading areas be available for contractor vehicles at each pickup and delivery location? | The PWS does not guarantee dedicated contractor parking or loading areas at the pickup or delivery locations. Contractor personnel shall comply with Academy access, safety, traffic, and site requirements while performing pickup and delivery operations. |
| LQ-072 | Is the 25-mile processing-facility limitation measured by roadway travel distance or straight-line distance from USMMA? | The twenty-five (25) mile limitation is a radius measured from the USMMA campus, as stated in PWS Section 6. It is not expressed as roadway travel distance. |
| LQ-073 | Are any changes in student enrollment or laundry volume anticipated during the base period compared with recent historical operations? | The Government does not have information establishing specific anticipated changes in student enrollment or laundry volume during the base period. The PWS identifies approximately 800 students and approximately 4,000 pounds per week for general planning guidance. The workload estimate does not constitute a guaranteed minimum or maximum quantity. |
| LQ-074 | Will the Government release additional historical workload data to support staffing and pricing for this firm-fixed-price requirement? | Additional historical workload data is not maintained by the Government. The PWS provides approximately 4,000 pounds per week for general planning guidance. This estimate does not constitute a guaranteed minimum or maximum quantity. |
| LQ-075 | Will subcontracting of laundry processing be permitted if the prime contractor remains fully responsible for performance and compliance? | The solicitation does not prohibit subcontracting of laundry-processing services. The prime contractor remains responsible for all contract performance and compliance requirements, including work performed by subcontractors. Subletting Government premises is separately subject to the prior-written-permission requirement in PWS Section 10. |
| LQ-076 | Will a pre-award site visit or facility walkthrough be permitted for offerors who did not attend a prior visit? | No Government site visit occurred under this solicitation. USMMA will not schedule a site visit or facility walkthrough before award. |
| LQ-077 | Should the estimated 4,000 pounds per week be used as the pricing basis throughout the base and option periods, or should offerors anticipate seasonal fluctuations beyond freshman indoctrination? | Offerors shall prepare pricing in accordance with the solicitation's firm-fixed-price CLIN structure and PWS requirements. The approximately 4,000 pounds per week figure is provided for general planning guidance only and does not constitute a guaranteed minimum or maximum quantity. Offerors should account for the operational fluctuations identified in the PWS, including the July requirements and reduced-service periods. |
| LQ-078 | Should offerors provide one annual firm-fixed price for each CLIN 00001 through 00004, or a monthly price for each performance period? | Amendment 0004 revises the price requirements. Offerors shall submit a firm-fixed monthly unit price for the base period and each option period using Attachment 4, Revised Vendor Price Sheet. CLIN 00001 is Quantity 8, Unit MONTH. CLINs 00002 through 00004 are each Quantity 12, Unit MONTH. |
| LQ-079 | Please confirm whether the Government will evaluate only the base-year price or the combined total of the base year and all three option years. | Amendment 0004 revises the price requirements. The Government will evaluate the total evaluated price, consisting of the contract subtotal for CLINs 00001 through 00004 plus an evaluation-only amount equal to six months at the monthly unit price proposed for CLIN 00004 in accordance with FAR 52.217-8. The Government will also evaluate whether pricing is fair and reasonable and whether it is unbalanced among performance periods. |
| LQ-080 | Is the estimated 4,000 pounds per week provided solely for planning purposes? Provide historical average and peak weekly volume and average bag counts, if available. | Yes. The approximately 4,000 pounds per week figure is provided for general planning guidance and does not constitute a guaranteed minimum or maximum quantity. Historical average and peak weekly volume and average bag-count data are not maintained by the Government. |
| LQ-081 | Will the contract price remain fixed regardless of changes in the number of students, bags, or pounds processed? | The resulting contract will be firm-fixed-price. The contractor shall perform at the firm-fixed prices established under the resulting contract, subject to the contract's terms, conditions, applicable price-adjustment provisions, and any authorized contract modifications. The workload estimate does not constitute a guaranteed minimum or maximum quantity. |
| LQ-082 | Does the retrieval-monitoring requirement mean an employee must remain onsite continuously from 8:00 a.m. to 4:30 p.m., Monday through Friday, or only during designated distribution periods? | The contractor shall provide continuous on-site staffing to monitor student retrieval of completed laundry between 8:00 a.m. and 4:30 p.m., Monday through Friday, in accordance with the PWS. |
| LQ-083 | During July, what is the required return time for laundry collected during the second daily pickup at 4:00 p.m.? | During the July special schedule, the PWS requires two daily pickups, at 8:00 a.m. and 4:00 p.m., Monday through Saturday, with a 24-hour turnaround. Accordingly, laundry collected at the 4:00 p.m. pickup shall be returned no later than 4:00 p.m. the following day. |
| LQ-084 | May an offeror rely on the commercial experience, processing capacity, facility, and past performance of a proposed small-business subcontractor or teaming partner? | Offerors may propose subcontractors or teaming arrangements consistent with the solicitation. The Government will evaluate the proposal in accordance with the stated Technical Approach and Past Performance evaluation criteria. Offerors remain responsible for demonstrating that the proposed approach and resources satisfy all solicitation requirements. |
| LQ-085 | Does FAR 52.219-14, Limitations on Subcontracting, apply, and would a subcontractor that is small under NAICS 812320 qualify as a similarly situated entity? | Yes. The solicitation incorporates FAR 52.219-14, Limitations on Subcontracting. Offerors are responsible for complying with all applicable solicitation requirements. |
| LQ-086 | Identify the applicable Service Contract Labor Standards classifications for laundry-processing employees, drivers, and onsite laundry-distribution attendants. | Amendment 0004 incorporates Service Contract Labor Standards Wage Determination No. 2015-4157, Revision No. 32, dated July 30, 2026, and FAR 52.222-49, Service Contract Labor Standards—Place of Performance Unknown. |
| LQ-087 | The Technical Approach references ordering and installing equipment and similar repairs. Please confirm that offerors should instead address off-site commercial laundry services experience and approach. | Amendment 0004 revises the Technical Approach factor. Offerors shall address their approach to performing the laundry services required by the Performance Work Statement. The inapplicable references to ordering or installing equipment and performing similar repairs are deleted. |
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