6923G226Q000026 - OFF-CAMPUS LAUNDRY.pdf

WOMEN-OWNED SMALL

BUSINESS (WOSB)

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

1. REQUISITION NUMBER PAGE 1 OF

2. CONTRACT NUMBER 3.AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER (No collect calls)

8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

CODE

CODE

TELEPHONE NUMBER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

REQUEST

FOR QUOTE

(RFQ)

INVITATION

FOR BID

(IFB)

REQUEST

FOR

PROPOSAL

(RFP)

SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Government Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN 29. AWARD OF CONTRACT: REFERENCE

. YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITION IS UNRESTRICTED OR

NORTH AMERICAN

INDUSTRY CLASSIFICATION

STANDARD (NAICS):

SIZE STANDARD:

13a. THIS CONTRACT IS A

RATED ORDER UNDER

THE DEFENSE PRIORITIES

AND ALLOCATIONS

SYSTEM - DPAS (15 CFR 700)

SET ASIDE: % FOR:

11. DELIVERY FOR FREE ON

BOARD (FOB) DESTINATION

UNLESS BLOCK IS MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4.

FAR 52.212-3 AND 52.212-5 ARE ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED.

8(A)

ECONOMICALLY

DISADVANTAGED

WOMEN-OWNED SMALL

BUSINESS (EDWOSB)

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

HUBZONE SMALL

BUSINESS

SMALL BUSINESS

NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30.

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH

AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND

ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS

SPECIFIED

DATED.

OFFER

ADDENDA

ADDENDA

6923G226Q000026

USMERCHANT MARINE ACADEMY PROCURE

US DOTMARITIME ADMINISTRATION

300 STEAMBOAT ROAD

KINGS POINT NY 11024-1699

MARITIME ADMINISTRATION

USMMA PROCUREMENT

300 STEAMBOAT ROAD

KINGS POINT NY 11024-1699

MARITIME ADMINISTRATION

USMMA PROCUREMENT

300 STEAMBOAT ROAD

KINGS POINT NY 11024-1699

08/10/2026 1430 ET

MMAPR540026000013

DAPHNEE RAVILUS

516-726-5840

6923G2 100.00

6923G2

Carmen Feliz

812320

$8

07/23/2026

MARAD-00095

Period of Performance: 09/01/2026 to

08/31/2027

00001 The U. S. Merchant Marine Academy (USMMA) requires off-site laundry/cleaning services for

Continued...

STOCK RECORD (S/R)

STANDARD FORM 1449 (REV. 11/2021) BACK

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE RECEIVED (MM/DD/YYYY) 42d. TOTAL CONTAINERS

40. PAID BY

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32g. EMAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

PARTIAL FINAL

37. CHECK NUMBER

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER

36. PAYMENT

COMPLETE PARTIAL FINAL

ACCEPTED,

800 midshipmen/students.

BASE YEAR - Off-campus wash and fold laundry service to support 800 students per attached performance work statement. Period of

Performance is September 1, 2026, through

August 31, 2027 corresponds to Academic Year

2026-2027

00002 Option period ONE for Off-campus wash and fold laundry service; POP is September 1, 2027 through August 31, 2028

(Option Line Item)

09/01/2027

Period of Performance: 09/01/2027 to

08/31/2028

00003 Option period TWO for Off-campus wash and fold laundry service; POP is September 1, 2028 through August 31, 2029

(Option Line Item)

09/01/2028

Period of Performance: 09/01/2028 to

08/31/2029

00004 Option period THREE for Off-campus wash and fold laundry service; POP is September 1, 2029 through August 31, 2030

Continued...

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGES

NAME OF OFFEROR OR CONTRACTOR

SUPPLIES/SERVICES

(B)

UNIT

(D)

UNIT PRICE

(E)

AMOUNT

(F)

OPTIONAL FORM 336 (4-86)

Sponsored by GSA FAR (48 CFR) 53.110

ITEM NO.

(A)

QUANTITY

(C)

NSN 7540-01-152-8067

6923G226Q000026

(Option Line Item)

09/01/2029

Period of Performance: 09/01/2029 to

08/31/2030

This requirement is a total set-aside for small business concerns under NAICS 812320

Firm Fixed Price Award

Wash & Fold SOW pg.1

United States Merchant Marine Academy (USMMA) Off-Site Laundry Services

Performance Work Statement

U.S. DEPARTMENT OF TRANSPORTATION

MARITIME ADMINISTRATION

pg.2

TABLE OF CONTENTS

Off-Site Laundry Services

Section 1 - Organization Section 2 - Objective Section 3 - Period of Performance Section 4 - Retail Activities Section 5 - Scope of Work Section 6 - Place of Performance Section 7 - Performance Requirements Section 8 - Performance Schedule Section 9 - Contractor Responsibility Section 10 - Security Requirements Section 11 - Government Furnished Property/Equipment/Info Section 12 - Inspection of Services Section 13 - Performance Evaluations pg.3

United States Merchant Marine Academy (USMMA) Off-Site Laundry Services

Performance Work Statement

Section 1 – Organization

The U.S. Merchant Marine Academy (USMMA) is a federal service academy that educates and graduates licensed Merchant Marine officers of exemplary character who serve America’s marine transportation and defense needs in peace and war.

Section 2 – Objective

The U. S. Merchant Marine Academy (USMMA) requires off-site laundry/cleaning services for 800 midshipmen/students.

Section 3 - Period of Performance

The Base period is from September 1, 2026 to August 31, 2027. Three (3) one-year options will be available upon concurrent agreement between the contractor and the Government. Exercising the options will be strictly based on service, quality and performance feedback. Each option year is subject to the availability of funds.

Section 4 – Retail Activities

The USMMA faculty and staff (that is approximately 300) may participate in the laundry services.

Reasonable prices not invoiced under the contract shall be provided for faculty and staff (i.e.non-students). Any contractor revenue and expenses associated with the retail service shall be considered independent of this contract. Services provided to the midshipmen/students shall be at the contract price.

Section 5 – Scope of Work

The contractor will pick-up laundry bags six (6) days a week (Monday through Saturday) from multiple (three) campus locations. Contractor is not responsible for providing laundry bags.

Laundry to be processed off-campus (see geographic requirement in section 6) and returned within forty-eight (48) hours. On-campus storage facility (with metal shelves) will be provided by Government. Contractor is responsible for transporting bags down one flight of stairs to storage facility, and providing employee to monitor student retrieval of completed laundry.

Objective is to eliminate incidents of misappropriated bags by another individual. Freshmen indoctrination program during July requires special schedule of two campus visits per day and twenty-four (24) hour turn-around.

(Note: For general guidance, the scale of operations may be about 4,000 pounds of laundry per week) pg.4

Section 6 - Place of Performance The services shall take place at:

DOT/Maritime Administration (MARAD)

USMMA

300 Steamboat Road Kings Point, NY 11024

GEOGRAPHIC LOCATION: Contractor’s facility must be located within twenty-five (25) mile radius from USMMA campus.

Section 7 – Performance Requirements

Pick-up stenciled solid laundry bags six (6) days a week, (Monday through

Saturday) no later than 8:00 AM from three campus locations. COR may revise locations due to campus construction projects. NOTE: Contractor is not required to provide laundry bags, but may assume all bags are stenciled with student name.

The contractor is expected to manually move the laundry bags. This includes bringing them down a flight of stairs to the delivery location (zero-deck of Cleveland Hall). The government will not provide any assistance or equipment.

Contractor shall record the number of bags processed (for each day) and the total weight for each day. This action may be accomplished on or off-site.

Provide COR with report documenting number of bags processed and the total weight for each day. Report to be submitted monthly and provides two metrics (number of bags and total weight) for each of the twenty-four days (report covers four weeks containing six-days per week). Prefer Microsoft Excel format.

Laundry to be cleaned off-site and returned within forty-eight hours. Laundry may be washed remaining in the bag, but must be returned dry and folded. COR may utilize student feedback to monitor turn-around time.

Deliver the finished laundry to a campus location appointed by the contracting officer's representative (COR). Current location (Cleveland Hall – Dry Cleaning/Tailor Shop) involves one flight of stairs. Contractor is expected to manually move the laundry bags. The government will not provide any assistance or equipment to support this operation.

Sort the finished laundry bags alphabetically (according to student name) on storage shelves (provided by the Government). Note that student is responsible for stenciling bag.

Monitor the retrieval of finished laundry by students between the hours of

8:00AM and 4:30PM, Monday through Friday. The objective is to eliminate incidents of misappropriated bags by another individual.

pg.5

Contractor is expected to implement reasonable reimbursement system for lost or damaged items. Government will not provide student with replacement items.

Contracting Officer’s Representative will monitor volume of customer complaints and consider more than eight incidents per month to be unacceptable.

Freshmen indoctrination program during July requires special schedule of two campus visits per day (Monday through Saturday) with twenty-four hour return.

First visit should be 8:00AM and second visit should be 4:00PM

Items submitted at 8:00AM should be returned to campus by 4:00PM the next day. This schedule is required to support regimental training program that involves frequent outdoor athletic activity.

Section 8 - Performance Schedule

Normal Hours

Pick-Up Schedule

Day of week: Monday through Saturday Time: 0800 Locations: Three (3) pick-up locations in Dorms or barracks. (Note: Due to numerous campus renovation projects, the COR will assign the locations. These locations are subject to change).

(Note: Since the locations are dormitories, the Public Safety Department will grant contractor access)

Delivery Schedule

Two Day (Exception: Laundry items picked up on Saturday shall be returned by 8:00am Tuesday

Location: One (1) delivery location - Dry Cleaning/Tailor Shop. (Note: Due to numerous campus renovation projects, the COR may assign another location(s). This location is subject to change).

Special Events/Holidays

Special Events

USMMA experiences an indoctrination program every year for the freshman (plebes) class during July, this is a peak time-frame for the campus to welcome incoming freshmen. During the month of July, laundry service will increase as follows:

July Peak Pick-Up Schedule

Day of Week: Monday thru Saturday Frequency: Two (2) day pick-ups 1st Time: 0800 2nd Time: 1600 pg.6

Locations: Three (3) pick-up locations in Dorms or barracks. (Note: Due to numerous campus renovation projects, the COR will assign the locations. These locations are subject to change).

July Peak Delivery Schedule

Items picked up at 0800 shall be returned to the Academy by 1600 the next day Location: One (1) delivery location - Dry Cleaning/Tailor Shop. (Note: Due to numerous campus renovation projects, the COR may assign another location(s). This location is subject to change).

Performance evaluations of the contractor will be closely monitored. Other peak times can occur when midshipmen are in class, return from periods of leave, on the liberty or leave. Since there is not a specified pickup/delivery schedule for these events, the Contracting Officer Representative (COR) will provide the contractor the schedule).

Holidays

Laundry services are not required for the following holidays (Thanksgiving Day, Veteran’s Day; Martin Luther King, Jr (MLK) Memorial Day; Juneteenth;

President’s Day and Labor Day).

There may be a reduced number of midshipmen laundry bags available for pick-up/delivery for the following time frames (between Christmas and New Year’s;

one week during the spring - March and the fall - November). Under the direction of the COR, the contractor may follow a reduced schedule.

The Government reserves the right to adjust the number of days when the laundry services are not required depending on the changing academic schedule pg.7

Section 9 – Contractor Responsibility

Ensure all work is completed on schedule at no additional expense to the government

Expect to implement a reasonable dispute resolution process concerning lost or damaged items. Lost and damaged items shall be reimbursed at replacement cost.

Ensure clean serviceable items shall not come into contact with soiled items

At the end of the contract, the contractor shall return any furniture or equipment furnished by the Academy in the same condition as received, less any normal wear and tear.

Delivered finished articles shall conform to the generally accepted industry standards of quality, cleanliness, finish, and appearance (to include odor and scent). All laundry shall be delivered in a sanitary condition after being thoroughly laundered and properly dried.

All laundry handling and preparation on site of the United States Merchant Marine Academy should be done under sanitary conditions, in accordance with generally accepted industry standards. Additionally, the contractor shall ensure that its operations comply with any certification of labelling requirements arising from state or local Department of Health Regulations.

Operate the services in a business-like manner using established practices for such retail activities co-located on federal property. (This is not to include the actual laundry activities such as washing and drying onsite).

Report any issues while on USMMA grounds to include safety or security concerns

Adhere to all rules and regulations of the academy including by the direction of USMMA Public Safety Office. Driving on campus should be strictly for the contract and the contractor will be issued warnings for unsafe driving or employee relation issues.

pg.8

Section 10 – Security Requirements

Before initiating performance of work under this contract, the contractor shall provide a list of all current employees who shall perform the work under this contract. The list will include the full name for each employee and additional information to support background checks of employee’s onsite.

The employees considered onsite are driver(s) and/or workers assigned to the issuing of the laundry bags to the students/midshipmen

The contractor shall not sublet any of the premises assigned to the contractor for execution of this contract without prior written permission of the Government

Section 11- Government Furnished Property/Equipment/Information

The Government will provide the contractor with on-campus facility containing reasonable storage shelves for the finished laundry

If the contractor utilizes Academy furniture or equipment, the contractor shall not remove any such items from the Academy premises or the approved location without prior written approval of the Contracting Officer's Representative

Assume all janitor and porter services, and keep the premises made available to the contractor clean, orderly and in excellent sanitary condition to the satisfaction of the Academy.

Section 12 – Inspection of Services

The government reserves the right to inspect the contractor’s site(s), processes, and procedures. The contractor shall establish, develop, and implement procedures to identify, prevent, and ensure non-reoccurrence of defective services.

The government will have periodic on-site and off-site (on contractor site(s) progress meetings to ensure processes and procedures are being properly followed.

Section 13 - Performance Evaluations

• See Quality Assurance Surveillance Plan (QASP).

END OF STAMENT OF WORK

For information only. Tailor to your requirement and agency policy

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

United States Merchant Marine Academy (USMMA)

Off Campus Laundry Service

TABLE OF CONTENTS

1 INTRODUCTION

1.1 Purpose

1.2 Performance Management Approach

1.3 Performance Management Strategy

2 ROLES AND RESPONSIBILITIES

2.1 The Contracting Officer

2.2 The Contracting Officer’s Representative

3 IDENTIFICATION OF REQUIRED PERFORMANCE STANDARDS/QUALITY LEVELS

4 METHODOLOGIES TO MONITOR PERFORMANCE

4.1 Surveillance Techniques

4.2 Customer Feedback

4.3 Acceptable Quality Levels

5 QUALITY ASSURANCE DOCUMENTATION

5.1 The Performance Management Feedback Loop

5.2 Monitoring Forms

6 ANALYSIS OF QUALITY ASSURANCE ASSESSMENT

6.1 Determining Performance

6.2 Reporting

ATTACHMENT 1: PERFORMANCE REQUIREMENTS SUMMARY

QUALITY ASSURANCE SURVEILLANCE PLAN

(QASP)

1 INTRODUCTION

This quality assurance surveillance plan (QASP) is pursuant to the requirements listed in the performance work statement (PWS) entitled United States Merchant Marine Academy off campus laundry service.

This plan sets forth the procedures and guidelines U.S. Merchant Marine Academy (USMMA) will use in ensuring the required performance standards or services levels are achieved by the contractor.

1.1 Purpose

1.1.1 The purpose of the QASP is to describe the systematic methods used to monitor performance and to identify the required documentation and the resources to be employed. The QASP provides a means for evaluating whether the contractor is meeting the performance standards/quality levels identified in the PWS and the contractor’s quality control plan (QCP), and to ensure that the government pays only for the level of services received.

1.1.2 This QASP defines the roles and responsibilities of all members of the integrated project team (IPT), identifies the performance objectives, defines the methodologies used to monitor and evaluate the contractor’s performance, describes quality assurance documentation requirements, and describes the analysis of quality assurance monitoring results.

1.2 Performance Management Approach

1.2.1 The PWS structures the acquisition around “what” service or quality level is required, as opposed to “how” the contractor should perform the work (i.e., results, not compliance). This QASP will define the performance management approach employed to monitor and manage the contractor’s performance to ensure the expected outcomes or performance objectives communicated in the PWS are achieved.

Performance management rests on developing a capability to review and analyze information generated through performance assessment. The ability to make decisions based on the analysis of performance data is the cornerstone of performance management; this analysis yields information that indicates whether expected outcomes for the project are being achieved by the contractor.

1.2.2 Performance management represents a significant shift from the more traditional quality assurance (QA) concepts in several ways. Performance management focuses on assessing whether outcomes are being achieved and to what extent. This approach migrates away from scrutiny of compliance with the processes and practices used to achieve the outcome. A performance-based approach enables the contractor to play a large role in how the work is performed, as long as the proposed processes are within the stated constraints. The only exceptions to process reviews are those required by law (federal, state, and local) and compelling business situations, such as safety and health. A “results” focus provides the contractor flexibility to continuously improve and innovate over the course of the contract as long as the critical outcomes expected are being achieved and/or the desired performance levels are being met.

1.3 Performance Management Strategy

1.3.1 The contractor is responsible for the quality of all work performed. The contractor measures that quality through the contractor’s own quality control (QC) program. QC is work output, not workers, and therefore includes all work performed under this contract regardless of whether the work is performed by contractor employees or by subcontractors. The contractor’s QCP will set forth the staffing and procedures for self-inspecting the quality, timeliness, responsiveness, customer satisfaction, and other performance requirements in the PWS. The contractor will develop and implement a performance management system with processes to assess and report its performance to the designated government representative. The contractor’s QCP will set forth the staffing and procedures for self-inspecting the quality, timeliness, responsiveness, customer satisfaction, and other performance requirements in the PWS. This QASP enables the government to take advantage of the contractor’s QC program.

1.3.2 The government representative(s) will monitor performance and review performance reports furnished by the contractor to determine how the contractor is performing against communicated performance objectives. The government will make determination regarding incentives based on performance measurement metric data and notify the contractor of those decisions. The contractor will be responsible for making required changes in processes and practices to ensure performance is managed effectively.

2 ROLES AND RESPONSIBILITIES

2.1 The Contracting Officer

The contracting officer (CO) is responsible for monitoring contract compliance, contract administration, and cost control and for resolving any differences between the observations documented by the CMTS and the contractor. The CO will designate one full-time COR as the government authority for performance management.

2.2 The Contracting Officer’s Representative

The contracting officer’s representative (COR) is designated in writing by the CO to act as his or her authorized representative to assist in administering a contract. COR limitations are contained in the written appointment letter. The COR is responsible for technical administration of the project and ensures proper government surveillance of the contractor’s performance. The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the government’s behalf. Any changes that the contractor deems may affect contract price, terms, or conditions shall be referred to the CO for action. The COR will have the responsibility for completing QA monitoring forms used to document the inspection and evaluation of the contractor’s work performance. Government surveillance may occur under the inspection of services clause for any service relating to the contract.

3 IDENTIFICATION OF REQUIRED PERFORMANCE STANDARDS/QUALITY

LEVELS

The required performance standards and/or quality levels are included in the PWS and in Attachment 1, “Performance Requirements Summary.” If the contractor meets the required service or performance level, it will be paid the monthly amount agreed on in the contract. If the contractor exceeds the service or performance level, it is eligible to receive an incentive or award fee as stated in the contract. Failure to meet the required service or performance level will result in a deduction from the monthly amount.

4 METHODOLOGIES TO MONITOR PERFORMANCE

4.1 Surveillance Techniques

In an effort to minimize the performance management burden, simplified surveillance methods shall be used by the government to evaluate contractor performance when appropriate. The primary methods of surveillance are

100% Inspection – Each month, the COR, shall review the generated documentation and enter summary results into the Surveillance Activity Checklist.

4.2 Customer Feedback

The contractor is expected to establish and maintain professional communication between its employees and customers. The primary objective of this communication is customer satisfaction. Customer satisfaction is the most significant external indicator of the success and effectiveness of all services provided and can be measured through customer complaints.

Performance management drives the contractor to be customer focused through initially and internally addressing customer complaints and investigating the issues and/or problems but the customer always has the option to communicate complaints to the COR, as opposed to the contractor.

Customer complaints, to be considered valid, must set forth clearly and in writing the detailed nature of the complaint, must be signed, and must be forwarded to the COR. The COR will accept those customer complaints and investigate.

Customer feedback may also be obtained either from the results of formal customer satisfaction surveys or from random customer complaints.

4.3 Acceptable Quality Levels

The acceptable quality levels (AQLs) included in Attachment 1, Performance Requirements Summary Table, for contractor performance are structured to allow the contractor to manage how the work is performed while providing negative incentives for performance shortfalls.

5 QUALITY ASSURANCE DOCUMENTATION

5.1 The Performance Management Feedback Loop

The performance management feedback loop begins with the communication of expected outcomes.

Performance standards are expressed in the PWS and are assessed using the performance monitoring techniques shown in Attachment 1.

5.2 Monitoring Forms

The government’s QA surveillance will be accomplished by the COR maintaining performance file documenting average turn-around time and timely submittal of usage report. These two items are on monthly basis. File will also document twice-a-day laundry service during freshmen training program on a daily basis.

6 ANALYSIS OF QUALITY ASSURANCE ASSESSMENT

6.1 Determining Performance

6.1.1 Government shall use the monitoring methods cited to determine whether the performance standards/service levels/AQLs have been met. If the contractor has not met the minimum requirements, it may be asked to develop a corrective action plan to show how and by what date it intends to bring performance up to the required levels.

6.2 Reporting

6.2.1 At least two months prior to the end of each annual performance period the COR will submit to the CO a written report summarizing the contractor’s performance as measured by the three requirements defined in attachment 1.

ATTACHMENT 1: PERFORMANCE REQUIREMENTS SUMMARY

Required Services (Tasks)

Performance Standards

Acceptable Quality Levels

Methods of

Surveillance

Incentive (Positive and/or Negative)

(Impact on Contractor Payments)

Laundry to be cleaned and returned within 48 hours of submittal

90% of returns are within 48 hours of pick-up

90%

Monthly feedback from regimental logistics officer to

COR

N/A

Provide monthly usage report that documents number of bags and total weight (for each day)

Report is received by COR within six business days

95% COR maintains summary spreadsheet and adds reports to contract file

N/A

Two campus visits per day during freshmen training program in July

Provide high-volume laundry capacity to support critical training program

99% Regimental logistics officer provides COR with daily laundry status report

N/A

6923G226Q000026 PAGE 18 OF 29

SECTION 1 – CONTRACT ADMINISTRATION

All contract administration matters will be handled by the following individuals:

U.S. DEPARTMENT OF TRANSPORTATION

U.S. MERCHANT MARINE ACADEMY

300 STEAMBOAT ROAD

KINGS POINT, NEW YORK 11024

ATTN: Daphnee Ravilus, Contracting Officer at Ravilusd@usmma.edu

• Representatives of Contracting Officers

The Contracting Officer reserves the right to designate representatives to act for him/her in furnishing technical guidance and advice or generally monitor the work to be performed under this contract.

• Procuring Contracting Officer (PCO)/Administrative Contracting Officer (ACO)

Responsibilities

The PCO/ACO is designated by the Lead Contracting Officer to handle the Administration of this contract in the following manner:

(a) All contract administration functions relative to the administration of the contract awarded to USMMA, Kings Point, NY, excluding termination rights, will be delegated to an PCO/ACO.

(b) After contract award, inquiries and correspondence pertaining to the administration of this contract shall be addressed to the USMMA from which a purchase order is issued, and for which those incidents of correspondence concern listed below. The ACO is as follows: Daphnee Ravilus, Contracting Officer.

• Point of Contact (POC)/Contracting Officer Representative (COR)

The COR responsibilities will include but not be limited to surveillance of services required under this contract; determining the adequacy of Contractor performance according to the specifications of this contract; acting as the Government’s representative; ensuring compliance with contract requirements insofar as the work is concerned; and advising the PCO/ACO of any contract issues. The COR cannot authorize deviations from the specifications and requirements of this contract. In the event the Contractor deviates without approval from the CO and/or PCO/ACO, such deviation shall be at the risk of the Contractor and any cost related thereto shall be borne by the Contractor. The POC designated for the USMMA Kings Point, NY, Contracting Office is listed below to assist in the discharge of the PCO/ACO’s responsibilities when he/she is unable to be directly in touch with the contract work. The POC/COR is as follows: TBD mailto:Ravilusd@usmma.edu

6923G226Q000026 PAGE 19 OF 29

SECTION 2 - CONTRACT CLAUSES

52.252-2 – Clauses Incorporated by Reference (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address (es):

https://www.acquisition.gov/far-overhaul/far-part-deviation-guide/far-overhaul-part-52

Table 12-2 — Provisions to include as prescribed.

Number Title Date

52.203-11

Certification and Disclosure Regarding Payments to Influence Certain

Federal Transactions SEP 2024

52.203-18

Prohibition on Contracting with Entities that Require Certain Internal

Confidentiality Agreements or Statements-Representation JAN 2017

52.204-7 System for Award Management—Registration

JULY 2026

(Deviation)

52.204-7 with Alt I System for Award Management—Registration, with Alternate I

JULY 2026

(Deviation)

52.204-90 Offeror Identification

JULY 2026

(Deviation)

52.207-6

Solicitation of Offers from Small Business Concerns and Small Business

Teaming Arrangements or Joint Ventures (Multiple-Award Contracts) AUG 2024

52.209-12 Certification Regarding Tax Matters OCT 2025

52.219-2 Equal Low Bids

JULY 2026

(Deviation)

52.222-18

Certification Regarding Knowledge of Child Labor for Listed End

Products

FEB 2021

(Deviation)

52.222-48

Exemption from Application of the Service Contract Labor Standards for

Maintenance, Calibration, or Repair of Certain Equipment–Certification

JULY 2026

(Deviation) https://www.acquisition.gov/far-overhaul/far-part-deviation-guide/far-overhaul-part-52

6923G226Q000026 PAGE 20 OF 29

52.222-52

Exemption from Application of the Service Contract Labor Standards for

Certain Services-Certification

JULY 2026

(Deviation)

52.222-56 Certification Regarding Trafficking in Persons Compliance Plan

JULY 2026

(Deviation)

52.222-90 Addressing DEI Discrimination by Federal Contractors

JULY 2026

(Deviation)

52.223-4 Recovered Material Certification MAY 2008

52.225-2 Buy American Certificate

JULY 2026

(Deviation)

52.225-4 Buy American-Free Trade Agreements-Israeli Trade Act Certificate

JULY 2026

(Deviation)

52.225-6 Trade Agreements-Certificate FEB 2021

52.226-3 Disaster or Emergency Area Representation NOV 2007

52.229-11 Tax on Certain Foreign Procurements—Notice and Representation

JULY 2026

(Deviation)

52.240-90 Security Prohibitions and Exclusions Representations and Certifications

JULY 2026

6923G226Q000026 PAGE 21 OF 29

Table 12-3 — Clauses to include as prescribed.

Number Title Date

52.203-6 with Alt I Restrictions on Subcontractor Sales to the Government JUN 2020

52.203-13 Contractor Code of Business Ethics and Conduct NOV 2021

52.203-17 Contractor Employee Whistleblower Rights NOV 2023

52.203-19 Prohibition on Requiring Certain Internal Confidentiality Agreements or

Statements

JAN 2017

52.204-9 Personal Identity Verification of Contractor Personnel JAN 2011

52.204-13 System for Award Management—Maintenance JULY 2026

(Deviation)

52.204-91 Contractor identification JULY 2026

(Deviation)

52.209-6 Protecting the Government’s Interest When Subcontracting with

Contractors Debarred, Suspended, or Proposed for Debarment

JULY 2026

(Deviation)

52.209-9 Updates of Publicly Available Information Regarding Responsibility

Matters

JULY 2026

(Deviation)

52.209-10 Prohibition on Contracting with Inverted Domestic Corporations JULY 2026

(Deviation)

52.219-4 Notice of Price Evaluation Preference for HUBZone Small Business

Concerns

JULY 2026

(Deviation)

52.219-6 Notice of Total Small Business Set-Aside NOV 2020

52.219-8 Utilization of Small Business Concerns JULY 2026

(Deviation)

52.219-9 Small Business Subcontracting Plan JULY 2026

6923G226Q000026 PAGE 22 OF 29

52.219-16 Liquidated Damages—Subcontracting Plan JULY 2026

52.219-33 Nonmanufacturer Rule JULY 2026

(Deviation)

52.222-3 Convict Labor JULY 2026

(Deviation)

52.222-19 Child Labor—Cooperation with Authorities and Remedies JULY 2026

(Deviation)

52.222-35 Equal Opportunity for Veterans JULY 2026

(Deviation)

52.222-36 Equal Opportunity for Workers with Disabilities JULY 2026

(Deviation)

52.222-36 Alt I Equal Opportunity for Workers with Disabilities, with Alterna JULY 2026

(Deviation)

52.222-37 Employment Reports on Veterans JULY 2026 (Deviation)

52.222-40 Notification of Employee Rights Under the National Labor Relations

Act

JULY 2026

(Deviation)

52.222-41 Service Contract Labor Standards JULY 2026

(Deviation)

52.222-42 Statement of Equivalent Rates for Federal Hires MAY 2014

52.222-43 Fair Labor Standards Act and Service Contract Labor Standards-Price

Adjustment (Multiple Year and Option Contracts)

JULY 2026

(Deviation)

52.222-44 Fair Labor Standards Act and Service Contract Labor Standards-Price

Adjustment

JULY 2026

(Deviation)

52.222-50 Combating Trafficking in Persons JULY 2026

6923G226Q000026 PAGE 23 OF 29

52.222-51 Exemption from Application of the Service Contract Labor Standards to

Contracts for Maintenance, Calibration, or Repair of Certain

Equipment—Requirements

JULY 2026

(Deviation)

52.222-53 Exemption from Application of the Service Contract Labor Standards to

Contracts for Certain Services—Requirements

JULY 2026

(Deviation)

52.222-54 Employment Eligibility Verification JULY 2026

(Deviation)

52.222-62 Paid Sick Leave Under Executive Order 13706 JULY 2026

(Deviation)

52.222-90 Addressing DEI Discrimination by Federal Contractors JULY 2026

(Deviation)

52.223-12 Maintenance JULY 2026

(Deviation)

52.223-23 Sustainable Products and Services JULY 2026

(Deviation)

52.224-3 Privacy Training APR 1984

52.225-1 Buy American-Supplies JULY 2026

(Deviation)

52.225-1 Alt I Buy American-Supplies, with Alternate I JULY 2026

(Deviation)

52.225-3 Buy American-Free Trade Agreements-Israeli Trade Act JULY 2026

(Deviation)

52.225-5 Trade Agreements NOV 2023

52.226-8 Encouraging Contractor Policies to Ban Text Messaging While Driving MAY 2024

6923G226Q000026 PAGE 24 OF 29

52.232-30 Installment Payments of Commercial Products and Commercial

Services

NOV 2021

52.232-33 Payment by Electronic Funds Transfer—System for Award

Management

OCT 2018

52.232-40 Providing Accelerated Payments to Small Business Subcontractors MAR 2023

52.232-90 Fast Payment Procedure JULY 2026

(Deviation)

52.233-3 Protest After Award JULY 2026

(Deviation)

52.233-4 Applicable Law for Breach of Contract Claim JULY 2026

(Deviation)

52.240-91 Security Prohibitions and Exclusions JULY 2026

(Deviation)

52.240-92 Security Requirements JULY 2026

(Deviation)

52.244-6 Subcontracts for Commercial Products and Commercial Services JULY 2026

Discretionary. Include the following provisions and clauses, as needed:

52.212-4 Terms and Conditions—Commercial Products and Commercial Services.

JULY 2026

(Deviation)

52.228-5 Insurance-Work on a Government Installation. JAN 1997

52.233-2 Service of Protest.

JULY 2026

(Deviation)

52.237-1 Site Visit APR 1984

52.246-4 Inspection of Services (fixed-price) AUG 1996

52.252-5 Authorized Deviations in Provisions. NOV 2020

52.252-6 Authorized Deviations in Clauses. NOV 2020

6923G226Q000026 PAGE 25 OF 29

TRANSPORTATION ACQUISITION REGULATIONS (48 CFR CHAPTER) CLAUSES

TAR 1252.301 Solicitation provisions and contract clauses (matrix). The TAR matrix is not published in the CFR. It is available on the Acquisition.gov website via:

https://www.acquisition.gov/TAR

1252.201-70 Contracting Officer’s Representative (Nov 2022)

1252.204-70 Contactor Personnel Security & Agency Access (Nov 2022)

1252.223-70 Removal Or Disposal Of Hazardous Substances – Applicable Licenses And Permits (Nov 2022)

1252.223-71 Accident And Fire Reporting (Nov 2022)

1252.228-72 Risk And Indemnities (Nov 2022)

1252.232-70 Electronic Submission Of Payment Requests (AUG 2025)

1252.232-71 Limitation Of Government’s Obligation (Nov 2022)

1252.239-91 Records Management. (NOV 2022)

1252.237-73 Key Personnel (NOV 2022)

END OF CLAUSES

SECTION 3 – ATTACHMENTS

List of attachments are as follows:

Attachment 1 –Solicitation (i.e. SF 1449)

Attachment 2 – Performance Work Statement (PWS) https://www.acquisition.gov/TAR

6923G226Q000026 PAGE 26 OF 29

SECTION 4 – INSTRUCTIONS TO OFFERORS

52.212-1 Instructions to Offerors—Commercial Products and Commercial Services.

As prescribed in 12.205(a)(1), insert a clause substantially as follows:

INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (MAR 2026)

(a) Submission of offers. Submit signed and dated offers to the office specified in this solicitation at or before the exact time specified in this solicitation. As a minimum, offers shall include—

(1) The solicitation number;

(2) The name, address, telephone number of the Offeror;

(3) The Offeror’s Unique Entity Identifier (UEI) and, if applicable, Electronic Funds Transfer (EFT) indicator;

(4) Information necessary to evaluate the factors contained in the provision at 52.212-2 or as described in the solicitation;

(5) Responses to provisions that require Offeror completion of information, representations, and certifications (other than those collected via the System for Award Management (SAM)); and

(6) A statement specifying the extent of agreement with all terms, conditions, and provisions included in the solicitation and any solicitation amendments.

(b) Period for acceptance of offers. The Offeror agrees to hold the prices in its offer firm for 60 calendar days from the date specified for receipt of offers, unless another time period is specified in an addendum to the solicitation.

(c) Late submissions, modifications, revisions, and withdrawals of offers.

(1) Offerors are responsible for submitting offers and any modifications or revisions to the Government office designated in the solicitation by the time specified in the solicitation.

(2) Any offer, modification, or revision received after the time specified for receipt of offers is “late” and will not be considered unless it is received before award is made and the Contracting Officer determines that accepting the late offer would not unduly delay the acquisition. However, a late modification of an otherwise successful offer that makes its terms more favorable to the Government will be considered at any time it is received and may be accepted.

(3) If an emergency or unanticipated event interrupts normal Government processes so that offers cannot be received at the Government office designated for receipt of offers by the exact time specified in the solicitation, and urgent Government requirements preclude amendment of the solicitation or other notice of an extension of the closing date, the time specified for receipt of offers will be deemed to be extended to the same time of day specified in the solicitation on the first work day on which normal Government processes resume.

(4) Offerors may withdraw their offers by written notice to the Government received at any time before award.

(d) Contract award (not applicable to Invitation for Bids). The Government intends to evaluate offers and award a contract without discussions with Offerors. Therefore, the Offeror’s initial offer should contain the Offeror’s best terms. However, the Government reserves the right to conduct discussions, if necessary.

The Government may reject any or all offers if such action is in the public interest, accept other than the lowest offer, and waive informalities and minor irregularities in offers received.

(e) Debriefings. If a post award debriefing is given to requesting Offerors, the Government will disclose the following information, if applicable:

6923G226Q000026 PAGE 27 OF 29

(1) The agency’s evaluation of the significant weak or deficient factors in the debriefed Offeror’s offer.

(2) The overall evaluated cost or price and technical rating of the successful Offeror and the debriefed Offeror and past performance information on the debriefed Offeror.

(3) The overall ranking of all Offerors when any ranking was developed by the agency during source selection.

(4) A summary of the rationale for award.

(5) For acquisitions of commercial products, the make and model of the product to be delivered by the successful Offeror.

(6) Reasonable responses to relevant questions posed by the debriefed Offeror as to whether the agency followed source-selection procedures set forth in the solicitation, applicable regulations, and other applicable authorities.

(End of provision)

Submission of Offers

Quotation requires a completed & signed SF-1449, price will be the sum of all line items on contract line item (CLIN) 00001. When completing the “Offeror” portion of the SF 1449 (Blocks 17a, 30a-30c), an official having the authority to contractually bind the company must sign the SF 1449 for consideration. All amendments (SF-30) of the solicitation must be acknowledged/signed. We are only accepting quotes via email to Ravilusd@usmma.edu.

Please be sure to include Solicitation Number “6923G226Q000026” in the subject line. All responsible small business sources may submit a response which, if timely received, will be considered by the agency.

Evaluation Method – LPTA

Award will be made to the lowest-priced, technically acceptable, responsible offeror whose quote conforms to the solicitation.

VOLUME I – Factor I - Technical Approach

Quotations must include a technical approach in accordance with PWS that demonstrates the offeror's understanding of the work requirements, phasing of work, and estimated time frames for ordering and installing equipment. This should be a 1-2-page document but not exceeding 5-pages. The technical approach must demonstrate below minimum requirements.

Offerors must demonstrate the ability to meet all PWS requirements, including:

1. Distance (miles) from USMMA to laundry facility

2. Number of commercial customers

3. Volume of largest customer (pounds per week)

4. Describe procedure for monitoring student retrieval of finished laundry

5. At what point in process do you record weight of each bag mailto:Ravilusd@usmma.edu

6923G226Q000026 PAGE 28 OF 29

6. Describe process for addressing customer complaints of missing items or bags

7. The vendor must provide documentation demonstrating prior experience performing similar repairs with a summary of previous projects of comparable scope and complexity.

Evaluation Criteria

Evaluation Table

For Factor I & Factor II, Technical Approach and Past Performance will result in ratings of ACCEPTABLE, or UNACCEPTABLE, or NEUTRAL for no past performances.

RATING DESCRIPTION

Acceptable Quote meets or exceeds the requirements of the

Solicitation (including all stated terms, conditions, representations, certifications, and all other information required by this solicitation and the Statement of Work (SOW).

Unacceptable Quote did not include all the required technical factors. Offer did not provide information that demonstrates the ability to meet requirements, as outlined in the SOW and the solicitation.

Neutral If any offeror does not have any CPARS rating for Past Performance. Their Past Performance rating will be neutral.

Factor I - Technical Approach:

To be determined technically acceptable, the offeror’s quotation must meet or exceed all requirements of Factor I, Technical Approach, as set forth in this solicitation, including all applicable terms, conditions, representations, certifications, and other information required by the solicitation and the Statement of Work (SOW).

The offeror shall provide sufficient documentation to demonstrate its understanding of, and ability to perform, the requirements of the SOW. Failure to provide any required information, documentation, or certifications may result in the quotation being rated Unacceptable under the Technical Approach factor. Quotations rated Unacceptable will not be eligible for award.

Factor II – Past Performance:

The Government may evaluate an offeror’s past performance based on work performed for federal, state, local government, and commercial customers. The Government may contact the references provided by the offeror and review other available sources, including CPARS, 6923G226Q000026 PAGE 29 OF 29 to verify past performance information. If an offeror has no relevant past performance record or no available CPARS evaluation, the offeror will receive a Neutral rating, which will not be considered either favorable or unfavorable. Past performance information may also be used in determining the offeror’s responsibility.

Factor III – Price:

This is a Firm Fixed Price (FFP) requirement. Total price will be evaluated on fairness and reasonableness of price.

BASIS OF AWARD

A single Firm-Fixed-Price award will be made to the responsible offeror whose quote, conforming to this Combined Synopsis/Solicitation, represents the Lowest Price Technically Acceptable (LPTA) offer.

The Government will evaluate quotations on an acceptable/unacceptable basis to determine whether the offeror meets the requirements of the Statement of Work (SOW). Evaluation will be based on the offeror’s demonstrated technical capability to perform the required services and its past performance on projects of similar size, scope, and complexity.

Award will be made to the responsible offeror whose quotation is determined to be technically acceptable and represents the lowest evaluated price. Quotations determined to be technically unacceptable will not be considered for award.

END OF SOLICITATION