RFP_Questions_and_Responses_A01-1_through_A01-86.pdf

QUESTION

REFERENCE QUESTION EXPLANATIONS & MODIFICATIONS

A01-1 RFP, L.8.b

Will the Government please reconsider the requirement for a 12 size font for graphics and tables. When using a 12-point font it is extremely difficult to create evaluated items such as organizational charts and process flows without having to resort to 11x17 fold-outs. This in turn makes it very hard to provide required content within the Mission

Suitability volume page allocation.

The requirements in L.8, NFS 1852.245-81, PROPOSAL PAGE LIMITATIONS (APR

2015), for 12 point type in Times New Roman font will remain as stated. Additionally, if the offeror chooses to use up to 11"x17" foldouts, each foldout shall be printed on one side only, folded entirely within the volume, and shall count as two pages.

A01-2

L-02, KIAC

Pricing Template

Ref Attach L-02, KIAC Pricing Template, Ancillary Services Tab, Items COMM-F-001 to COMM-F-007. Ref also, Appendix M, Service Catalog Descriptions, pg 59-67.

Movement of Engineering Imagery services from the standard catalog to ancillary services and drastic variance of BEQ between years (low support/deliverables/quantities to high the next year and low the next year) may force a situation which puts undo risk to the ability to locate, obtain and retain the highly technical and speciallized [sic] workforce necessary to operate these instruments and provide these services. Is the government aware of this and was this the government intent?

The Government is aware that variations in potential quantities ordered in multiple years associated with IDIQ CLINs may occur.

A01-3

Appendix C, Deliverable

Products and

Services (DPS)

Please Define Column 5, "Type 1 or 2" The definitions of Type 1 and Type 2 are defined in Clause H.19, SPECIAL CONDITION

ASSOCIATED WITH DELIVERABLE PRODUCTS AND SERVICES (DPS).

A01-4

Attachment J-01, Performance

Work Statement

(PWS)

KIAC RFP Cover Letter, Summary of Significant Revisions since Draft RFP, Attachment J-01, Performance Work Statement Section: "Removed Audio/Visual (A/V)

Services throughout the RFP (previously PWS element 6.2.5)". Question 1: Will these services be provided by non-KIAC entity or no longer provided? Question 2: Will KIAC have any engineering responsibilities for A/V systems in conference rooms?

Question 1: This service will be provided by the NASA Integrated Communications

Services (NICS) contractor.

Question 2: The engineering responsibilities for A/V systems in Conference Rooms will be provided by the NASA Integrated Communications Services (NICS) contractor.

A01-5 General

This is a single award IDIQ being set aside for an 8(a) firm. However, with the contract having a total potential value of $230 Million and a base year ceiling of $85 Million, how could an 8(a) perform on this without going over their revenue limit during the very first year?

The Government has determined that this acquisition is appropriate for an 8(a) set-aside.

Prospective offerors should refer to Title 13 CFR Section 121, Title 13 CFR Section 124, and any other applicable SBA regulations.

A01-6 RFP, L.12

Request the Government please clarify where L.12 information is expected to be placed in the proposal, and also clarify that there is no page count for the requested information.

The RFP has been amended to instruct the offerors to submit this information in Volume

IV, Plans and Other Data, " Offeror's Response to Provision L.12," with a Max. Page

Limit of "None."

A01-7

Attachment J-01, Performance

Work Statement

(PWS), 6.2

The paragraph states: "There are six areas under this support" and only lists 5 areas. Can the Government confirm that audio visual services that was the sixth area in the Draft

RFP is intentionally removed?

Confirmed. The RFP has been amended to indicate that there are five areas of support under PWS 6.2.

A01-8 Attachment L-04, Scenarios

The scenario requests the offeror to provide information from PWS 10.0 A.ii and A.vii.

Can the Government please confirm that the offeror does not have to provide price information for non-labor as required by PWS 10.A.ii.c

Confirmed. The Government is not intending the offerors to produce a complete list of materials, quantities and associated pricing for the scenario. The RFP has been amended to provide a model list of materials to be used for A.ii.c for proposal development of the scenario.

A01-9 Attachment L-04, Scenarios

Scenario 4 is a task order for data center rack procurement and installation. Is the government prescribing that data center racks and structured cabling will always be purchased via a task order even when they apply to managed services purchasable from the service catalog such as collocation, cloud, and Sharepoint as a Service?

The procurement of Data Center racks and associated structured cabling during contract administration will be accomplished via task order. Moves, adds, and/or changes to existing colocation infrastructure are as specified in PWS 5.2.2, Colocation Services.

A01-10 RFP, L.8

Does the Times New Roman 12 point font size apply to the information in the headers and footers, or can the headers and footers contain a smaller font size?

The requirements in L.8, NFS 1852.245-81, PROPOSAL PAGE LIMITATIONS (APR

2015) , for 12 point type in Times New Roman font will remain as stated for all text in the offerors proposal to include headers and footers.

REFERENCE QUESTION EXPLANATIONS & MODIFICATIONS

A01-11

Attachment J-06, Government-

Furnished

Property

Can the Government provide system designs, drawing, schematics, maintenance and sustaining engineering requirements and other engineering documents for the communications systems identified in Attachment J-01, 6.0 Communication Services by

Nov 11, 2016 so that the bidders can effectively propose solutions by the Dec 13 proposal due date.

The Government has provided a significant number of representative documents to the

KIAC Bidder's Library Sensitive/Secure Documents on FedBizOpps on November 10, 2016.

A01-12 RFP, L.19.C.i

Will the Government evaluate past performance from subcontractors that are not major subcontractors as defined in this section or will only offeror and major subcontractor performance be eligible for evaluation?

The RFP has been amended to clarify the evaluation of past performance will include the offeror and major subcontractor(s).

A01-13 RFP, L.8

The font size 12 for graphics makes it very difficult to fit process graphics, organizational charts, etc. onto a single page. As a result, will the Government consider counting 11x17 foldouts used for graphics as a single page?

The requirements in L.8, NFS 1852.245-81, PROPOSAL PAGE LIMITATIONS (APR

2015), for 12 point type in Times New Roman font will remain as stated. Additionally, if the offeror chooses to use up to 11"x17" foldouts, each foldout shall be printed on one side only, folded entirely within the volume, and shall count as two pages.

A01-14 RFP, L.8.g, L.8.i

The only requirement for an acronym list is in Vol IV Plans and Other Data. Is it the

Governments intent that the acronym list in Vol IV Plans and Other Data copvers[sic] acronyms for all proposal volumes?

Yes, the acronym list should cover acronyms for all proposal volumes. However, the RFP has been amended to clarify that the offeror does not need to list items in Volume IV, Plans and Other Data , that are already included in contract Attachment J-02, Terms and

Definitions , and Attachment J-03, Acronyms Listing .

A01-15 RFP, L.12.h

The RFP states that Government property can be viewed on December 1, 2016. Most bidder proposals will be close to their production phase preparing for delivery during this timeframe. If changes are required based on information obtained by viewing the

Government property, this late site visit date leaves very little time for bidders to modify and delivery their proposals by December 13. Can the Government please provide a site visit date that is no later than November 17?

The Government property review date will remain December 1, 2016, from 8:00 a.m. to

12:00 p.m., KSC local time. Offerors are instructed to coordinate attendance of the property review with the KIAC Contracting Officer, Amber Lampe, at KSC-KIAC-

Info@mail.nasa.gov, no later than November 28, 2016.

A01-16 RFP, L.19.A.i.b

The RFP requires the bidder submit a Safety and Health Plan with the proposal, yet DRD

018 on page 36 of Apendix [sic] A Data Requirements Descriptions (DRDs) states the

Safety and Health Plan is due 60 days after contract award. Can the Government please clarify that the DRD due date is at proposal submission?

In accordance with L.9, NFS 1852.222-73 SAFETY AND HEALTH PLAN (JULY 2015), the offeror shall submit a detailed Safety and Health Plan as part of their proposal for evaluation. Once the successful offeror's plan is approved by the Contracting Officer, it will be incorporated into the resulting contract. The successful offeror will have 60 days after contract start to formally submit any revision to their Safety and Health Plan per DRD-SA-

02, Safety and Health Plan , for the first contract year.

A01-17 RFP, M.1.A.i.c

The RFP states: "The offeror’s proposed Safety and Health Plan will be evaluated for soundness and effectiveness in implementing requirements set forth in

Provision L.9, NFS 1852.223-73, Safety and Health Plan, and DRD SA-

02, Safety and Health Plan." However, J-01 Appendix A DRDs lists the Safety and

Health Plan as DRD 018. Can the Government please clarify that DRD 018 is correct?

The Data Requirements List (DRL) item number for the Safety and Health Plan is 018.

The Data Requirement Description (DRD) number, Block 2, KSC Form 16-246, assigned to the Safety and Health Plan is DRD-SA-02. Both identifiers refer to the same Safety and

Health Plan in Provision L.9. Offerors should refer to the instructions on Page 5 of

Appendix A, Data Requirements Descriptions (DRDs), for the definitions of each of the fields.

A01-18 RFP, Section I

Table Line 13. The RFP includes FAR Clause 52.204-2 which refers to Security

Requirements which are incorporated by reference. If it is the Governments intent to not have these security clearance requirements can the Government please remove this reference?

The RFP has been amended to remove FAR Clause 52.204-2.

A01-19 General

The Industry Day Scripts have been removed from the Bidder’s Library Master List.

Can the Government please confirm that Industry Day Scripts are no longer to be used as a valid reference source?

The Government has confirmed that the Presolicitation Conference materials remain in the

Bidder's Library Master List under the file names "KIAC Bus Tour Scripts," "KIAC

Official Tour Stop Scripts", and "KIAC Presolicitation Conference Informational Briefing."

Additional fidelity can be provided by clicking the "Pre-Solicitation Materials" drop-down under the Bidder's Library.

REFERENCE QUESTION EXPLANATIONS & MODIFICATIONS

A01-20

Appendix D, System

Descriptions, 5.2.2

There is no reference of the Kennedy Institutional Imagery Facility (KIIF) being used to provide institutional photographic services and products. Will this facility be available for KIAC to utilize?

The Kennedy Institutional Imagery Facility (KIIF) is a legacy term that is no longer used as a reference for a specific function. Contract Attachment J-06 provides the listing of

Government-Furnished Property that is available for the successful offeror.

A01-21 RFP, L.8.i

Would the Government please clarify how many documents are required and what should be included in each. That is, please confirm that "key terms used in the proposal and the associated definitions with a list of acronyms and abbreviations used in the proposal" means that we submit one document that serves as a glossary of abbreviations and acronyms, and also includes key terms and their definitions interspersed among the acronyms and their meaning; or does it require the submission of two documents similar to Attachments J-02 and J-03?

In accordance with L.8, NFS 1852.245-81, PROPOSAL PAGE LIMITATIONS (APR

2015), and L.19.D, VOLUME IV, PLANS AND OTHER DATA, the offeror may submit one document containing up to 20 pages of Key Terms, Abbreviations, and Acronyms, within Volume IV, Plans and Other Data. Additionally, the RFP has been amended to clarify that the offeror does not need to repeat items included in contract Attachment J-02, Terms and Definitions , and Attachment J-03, Acronyms Listing .

A01-22 RFP, L.8.i Please confirm that the Government would like to limit this Glossary/Key terms document to 20 pages

In accordance with L.8, NFS 1852.245-81, PROPOSAL PAGE LIMITATIONS (APR

2015), and L.19.D, VOLUME IV, PLANS AND OTHER DATA, the offeror may submit one document containing up to 20 pages of Key Terms, Abbreviations, and Acronyms, within Volume IV, Plans and Other Data. Additionally, the RFP has been amended to clarify that the offeror does not need to repeat items included in contract Attachment J-02, Terms and Definitions , and Attachment J-03, Acronyms Listing .

A01-23 RFP, L.8.i Will the Government please provide a rule or guideline for limiting the number of entries such that this page limitation is observed.

No. In accordance with L.8, NFS 1852.245-81, PROPOSAL PAGE LIMITATIONS (APR

2015), and L.19.D, VOLUME IV, PLANS AND OTHER DATA, the offeror may submit one document containing up to 20 pages of Key Terms, Abbreviations, and Acronyms, within Volume IV, Plans and Other Data. Additionally, the RFP has been amended to clarify that the offeror does not need to repeat items included in contract Attachment J-02, Terms and Definitions , and Attachment J-03, Acronyms Listing .

A01-24 RFP, L.8.i If this requirement is for two documents, please clarify whether the page limitation refers to the combination of the two documents.

This requirement is for one document.

A01-25 RFP, L.8.g

The instructions regarding the CD copies of the proposal do not state what files ought to be found on each CD. That is, should we burn one CD for each copy of each Volume, which would lead to a submission of 20 CDs; Or do we burn a copy of non-price volumes on one CD and a copy of the price volume on another CD, leading to a submission of 4 CDs?

The RFP has been amended to state that the offeror shall submit two copies each of the following: one disc (CD/DVD) for Volume II, Price, and a second disc for Volumes I, III, IV, and V, which results in four total CD/DVD discs.

A01-26 RFP, L.19.A.ii.e and L.19.A.ii.f

In reference to the previous questions: instructions regarding the structure of the

Technical section, L19Aii, include instructions regarding information that should be presented in that section, such as the application development approach. However it also includes requirements for the writing of the BOE and the scenarios. Does the

Government intend that we create sections in Vol I to discuss the BOE and the scenarios as well as present them in Volume IV?

The RFP has been amended to state that, "All BOE data requested in (e) shall be submitted in Volume IV. All Scenario data requested in (f) shall be submitted in Volume IV."

A01-27 RFP, L.19.A.ii.a.1

In our technical approach, we are instructed to present our methodology for meeting the requirements of PWS 5-7. Is it understood that our approach to meeting requirements of

PWS 1-4 and 10 should be exposed in the Management section?

The offeror shall provide a technical approach for PWS 5-7 elements. The offeror shall not provide a technical approach outside of PWS elements 5-7. However, the offeror shall provide a management approach for all PWS 1-10 elements.

A01-28 RFP, L.19.A.ii.a.1 There are no instructions for discussing our approach for meeting the requirements of

PWS 8-9. Can the Government please clarify or confirm that this is not required.

The offeror shall provide a technical approach for PWS 5-7 elements. The offeror shall not provide a technical approach outside of PWS elements 5-7. However, the offeror shall provide a management approach for all PWS 1-10 elements.

A01-29 RFP, L.19.C

Please confirm that there is no page constraint on any individual contract as long as the volume page constraint is met Confirmed.

REFERENCE QUESTION EXPLANATIONS & MODIFICATIONS

A01-30 RFP, L.19.C.vi

With respect to: "The offeror shall provide OSHA Form 300A, Summary of Work-

Related Injuries and Illnesses, which includes data on the contracts cited in response to paragraph (i) above". Please confirm that we need to provide information required by

OSHA Form 300A only for the contracts we present as past performance citations in

Volume III. Please confirm that the requirement pertains only to the Prime Contractor and not to the Major Subcontractors, even though they will submit Past Performance citations as per paragraph "i" .

No, the offeror shall provide OSHA Form 300A on all contracts performed over the last three full years, not just for the contracts cited in Volume III. Paragraph L.19.C.vi states, "The offeror shall provide the last three full years of OSHA Form 300A, Summary of Work-

Related Injuries and Illnesses, which includes data on the contracts cited in response to paragraph (i) above. The OSHA 300A shall include the injury and illness data of the offeror and major subcontractors."

A01-31 RFP, L.15

Can the government extend the proposal submission date for three more weeks to ensure the quality of the proposal?

The Government has amended the RFP to state that the proposal due date is January 5, 2017, 3:00 p.m. KSC local time.

A01-32 General Does a prime contractor having a security Clarence [sic] is preferred on this contract as we are ready to support EM1 etc.

The RFP has been amended to remove FAR clause 52.204-2, as there are no security clearance requirements.

A01-33 General Is the data-center already moved to a new datacenter?

The new Kennedy Data Center (KDC) is operational and all assets have been migrated.

The KSC Presolicitation Conference tour provided an opportunity to view the KDC that will be in place for the entire term of the KIAC contract. For further information, please refer to the KIAC Bidder's Library.

A01-34 General Can the Govt. provide the SSA team members? As a matter of policy, the Kennedy Space Center does not release this information.

A01-35 General What percentage of KIAC services will be catering to private companies?

The KIAC contract is for Government requirements. However, there are opportunities for the successful offeror to perform work for other commercial entities; refer to contract

Attachment J-11, Contractor 3rd-Party Work Informational Instructions.

A01-36 General Is the government expecting the union work-force to be increasing in the future? If so what percentage?

The offeror shall propose all resources necessary to deliver the required products and services for the KIAC contract.

A01-37 RFP, M.1.A

Can the Government please clarify how the evaluation points will be allocated across the various sections of the Mission Suitability Volume, and if and how any weighting will be applied to the scoring?

In accordance with provision M.1.A, the Mission Suitability subfactors will be evaluated using the adjectival rating, definitions and percentile ranges at NFS 1815.305(a)(3)(A). In accordance with NFS 1815.304-70(b)(1), the Mission Suitability factor will be weighted and scored on a 1000 point scale. The weights (points) associated with each Mission

Suitability subfactor follows in the table in M.1.A. The table provides 600 points for the

Management Sub-factor (M.1.A.i) and 400 points for the Technical Sub-factor (M.1.A.ii).

These point values are not further subdivided.

A01-38

Appendix B, Service Delivery

Standards and

Metrics, 3.2

It is not clear what is meant by the statement that one SDS metric is “additive” with other

SDS metrics. The assumptions state that the metrics in sections 3.2.1, 3.2.2, and 3.3.3 are additive with each other, yet each metric has its own calculation instructions and its own example dollar reductions for missing the target. Is the text intended to indicate that the penalties are additive?

Yes, the penalties are intended to be additive. For example, failure across 3.2.1, 3.2.2, and

3.2.3 metrics results in three individual penalties.

A01-39 General

Because questions were not accepted until 15 November, and a major holiday

(Thanksgiving) occurs during the bidding period, we request a four-week extension until

10 January, to allow enough time for bidders to receive answers from NASA, evaluate them, and incorporate their responses into our proposals?

Questions were accepted any time prior to November 15, 2016. The Government has amended the RFP to state that the proposal due date is January 5, 2017, 3:00 p.m. KSC local time.

A01-40 General

On 16 May 2016, NASA published an update on Basic Safeguarding of Covered

Contractor Information Systems (81 Fed. Reg. 30,439) that is not included in the RFP.

Will NASA make compliance with this FAR a mandatory requirement to prime this contract?

Yes. The RFP has been amended to add the clause at FAR 52.204-21 BASIC

SAFEGUARDING OF COVERED CONTRACTOR INFORMATION SYSTEMS (JUN

2016) to Section I, Contract Clauses .

A01-41 RFP, L.19.C

The RFP indicates that past performance profiles are to be included for the prime and major subcontractors. Is there a requirement that past performance profiles also be submitted for non-major subcontractors, and if it is not required, are such submissions permitted and will they be reviewed?

There is no requirement to submit past performances for non-major subcontractors. The

Government will evaluate the offeror and all major subcontractor's performance as described in M.1.C.

REFERENCE QUESTION EXPLANATIONS & MODIFICATIONS

A01-42 General If NASA is seeking a prime to focus on infrastructure and applications, shouldn’t this

RFP require certifications such as ISO 9001 or CMMI Level 3 SW Development?

The solicitation requirements remain as stated.

A01-43

Attachment J-01, Performance

Work Statement, 4.0

What are the minimum qualifications for the Environmental Lead on the project?

The Government cannot find any reference to an Environmental Lead in the RFP. In general, the Government has not specified minimum qualifications for any position (with the exception of the Attachment J-08, Fixed Labor Rate Catalog .)

A01-44

Attachment J-01, Performance

Work Statement, 4.0

Please confirm that the government will be responsible for the maintenance of the GFE vehicles utilized.

The contractor is responsible for all maintenance of all GFE vehicles.

A01-45

Attachment J-01, Performance

Work Statement, 4.0

For this effort, what activities does the government forecast will generate air emissions that will be subject to the restrictions of existing air permits?

Because the Government cannot forecast or dictate the means and methods used by the contractor to execute the KIAC Performance Work Statement, the Government cannot forecast the air emissions, compliance requirements, permitting requirements, or restrictions. There are currently no significant air emissions sources listed in the NASA

KSC Title V Air Operation Permit associated with IMCS Operations. IMCS currently performs activities/operates air emission sources that are considered insignificant air emission sources/activities in the NASA KSC Title V Air Operation Permit.

A01-46

Attachment J-01, Performance

Work Statement, 4.0

For this effort, for what activities does the government forecast the need for confined space entry?

Examples include: designated areas of the Mobile Launcher and the manholes referenced in Appendix D, System Descriptions , section 4.3.2, Cable Plant Service.

A01-47

Attachment J-01, Performance

Work Statement, 8.3

In managing all operations of the on-site print program and/or Government Publishing

Office (GPO) orders, is the contractor responsible for ancillary services (e.g.

maintenance of machines; purchase of supplies including paper, toner, ink; disposal of waste arising from the operations, etc.), or will the contractor simply be using the GPO for the production of documentation generated in the course of the contract?

The proposed fixed price shall include all resources necessary to deliver the required products and services for the KIAC contract; this includes maintenance of machines, purchase of supplies and disposal of waste. The requirements for Government Publishing

Office (GPO) orders are defined in the PWS 8.3.

A01-48

Attachment J-07, Government-

Furnished

Services

Will the contractor be billed for any of the services listed in Attachment J-07

(Government-Furnished Services)?

No.

A01-49

Attachment J-14, Organizational

Conflict of Interest

Mitigation Plan

The attachment indicates that the OCI Mitigation Plan is TBP, but Solicitation L11, pg.

137-139 discusses OCI. Can KSC provide a current KSC OCI Mitigation Plan?

No. It is the offeror's responsibility to provide an OCI Mitigation Plan to respond to the requirements in L.11. The provided OCI Mitigation Plan will be incorporated into the resulting contract.

A01-50

Attachment L-05, Incumbent

Contractor-Owned

Capital Equipment

There are 126 line items of incumbent-owned capital equipment valued at $526K available for purchase from Abacus at the end of the IMCS contract. Should this be included as a cost in the Pricing Volume?

The Government will not direct the offeror on how to acquire capital equipment or allocate the costs of the equipment in the Pricing Volume.

A01-51

Attachment J-01, Performance

Work Statement

(PWS), 6.2

The task description says there are six areas to be supported, but only five are listed.

Audio-Visual Services were included in the DRFP, but are not listed in the final. Are the five areas listed the only ones to be covered?

Yes. The RFP has been amended to indicate that there are five areas of support under

PWS 6.2.

REFERENCE QUESTION EXPLANATIONS & MODIFICATIONS

A01-52 RFP, L.8.b

The solicitation says that the font size must be at least 12 point Times New Roman. May a smaller font be used for tables and in captions? May a different font (such as Arial

Narrow) be used for tables for improved ease of reading?

The requirements in L.8, NFS 1852.245-81, PROPOSAL PAGE LIMITATIONS (APR

2015), for 12 point type in Times New Roman font will remain as stated.

A01-53

Attachment J-01, Performance

Work Statement

(PWS), 1.3

What software is being used to conduct Security Vulnerability Scanning in KSC?

The tool currently utilized to perform scanning of web services and applications is the

Acutenix Web Vulnerability Scanner (WVS). Offerors may utilize any tool of choice that meets the requirements of the KIAC RFP.

A01-54

Attachment J-01, Performance

Work Statement

(PWS), 5.2

What is the current server virtualization solution for KSC datacenter?

The current solution used to provide server virtualization is the VMware vSphere 5

Enterprise and vSphere 6 Enterprise. Offerors may utilize any tool of choice that meets the requirements of the KIAC RFP.

A01-55

Attachment J-01, Performance

Work Statement

(PWS), 5.2

What is the current storage solution for KSC datacenter? Are there multiple solutions in the KSC environment?

The hardware infrastructure for the current KDC storage solution consists of multiple

Storage Area Network (SAN) solutions. Offerors should refer to KIAC RFP Attachment J-

06, Government-Furnished Property and KIAC Bidder's Library document Kennedy Data

Center IAS Data for more details.

A01-56

Attachment J-01, Performance

Work Statement

(PWS), 5.2

What is the current backup solution for KSC datacenter? Are there multiple solutions in the KSC environment?

The hardware infrastructure for the current KDC backup solution consists of multiple

Storage Area Network (SAN) and Tape Library solutions. Offerors should refer to KIAC

RFP Attachment J-06, Government-Furnished Property and KIAC Bidder's Library document Kennedy Data Center IAS Data for more details. The current KDC software backup solution is Symantec Backup Exec 2012. The current KDC offsite tape storage solution is provided by Iron Mountain Services. Offerors may utilize any tool that meets the requirements of the KIAC RFP.

A01-57

Attachment J-01, Performance

Work Statement

(PWS), 5.2

What is the current Fileshare Management solution for KSC datacenter? Are there multiple solutions in the KSC environment?

The current fileshare management solution used to meet the requirements stated in the

KIAC RFP Attachment J-01, Performance Work Statement (PWS), section 5.2.4.K is provided by both NetApp Data ONTAP and built-in Windows Server file management capabilities. Offerors may utilize any tool that meets the requirements of the KIAC RFP.

A01-58

Attachment J-01, Performance

Work Statement

(PWS), 5.2

What software/system is used to manage inventory for the KSC datacenter?

The current solution used to track inventory and equipment rack usage is Microsoft Excel.

Offerors may utilize any Data Center Infrastructure Management (DCIM) tool that meets the requirements of the KIAC RFP, Attachment J-01, Performance Work Statement

(PWS), Section 5.2.

A01-59

Attachment J-01, Performance

Work Statement

(PWS), 5.2

How are power and climate managed for the KSC datacenter?

The current solution used to manage electrical power and cooling for the equipment racks in the KDC is InfraStruXure Manager (StruxureWare Data Center Expert) and

InfraStruXure Central (StruxureWare Data Center Expert). Offerors may utilize any tool that meets the requirements of the KIAC RFP.

A01-60

Attachment J-01, Performance

Work Statement

(PWS), 5.2

What software/system is used to track inventory and equipment racked for the KSC datacenter?

The current solution used to track inventory and equipment rack usage is Microsoft Excel.

Offerors may utilize any Data Center Infrastructure Management (DCIM) tool that meets the requirements of the KIAC RFP, Attachment J-01, Performance Work Statement

(PWS), Section 5.2.

A01-61

Attachment J-01, Performance

Work Statement

(PWS), 5.2

What software is used to create, manage, and delete virtual servers for the KSC datacenter?

The current solution used to perform virtual server management functions is vCenter

Server 5 Standard. Offerors may utilize any tool that meets the requirements of the KIAC

RFP.

REFERENCE QUESTION EXPLANATIONS & MODIFICATIONS

A01-62 RFP, L.11.B

On Page 137 in Section L.11.B “Description of Potential Conflict” of the RFP, the

Contracting Officer has determined that the potential for a significant OCI exists between the resulting KIAC contract and the future ITSS-II contract.

Is this the same ITSS contract with contract number NNK13OM02Z, February 1, 2013?

No.

A01-63 RFP, L.11.B

On Page 137 in Section L.11.B “Description of Potential Conflict” of the RFP, the

Contracting Officer has determined that the potential for a significant OCI exists between the resulting KIAC contract and the future ITSS-II contract.

Is the incumbent on the ITSS contract NNK13OM02Z excluded from bidding on this opportunity?

Section L.11.B “Description of Potential Conflict” of the RFP only refers to the ITSS -II contract. In accordance with L.11.B.ii, the future ITSS-II prime contractor, subcontractors

(at any tier), and firms that have a financial interest in ITSS-II are ineligible to propose as a prime or subcontractor (at any tier) for KIAC.

A01-64 RFP, L.11.B

On Page 137 in Section L.11.B “Description of Potential Conflict” of the RFP, the

Contracting Officer has determined that the potential for a significant OCI exists between the resulting KIAC contract and the future ITSS-II contract.

Is the incumbent on the ITSS contract NNK13OM02Z excluded from bidding as a prime contractor on this opportunity?

Section L.11.B “Description of Potential Conflict” of the RFP only refers to the ITSS -II contract. In accordance with L.11.B.ii, the future ITSS-II prime contractor, subcontractors

(at any tier), and firms that have a financial interest in ITSS-II are ineligible to propose as a prime or subcontractor (at any tier) for KIAC.

A01-65 RFP, L.11.B

On Page 137 in Section L.11.B “Description of Potential Conflict” of the RFP, the

Contracting Officer has determined that the potential for a significant OCI exists between the resulting KIAC contract and the future ITSS-II contract.

Is the incumbent on the ITSS contract NNK13OM02Z excluded from bidding as part of a joint venture on this opportunity?

Section L.11.B “Description of Potential Conflict” of the RFP only refers to the ITSS -II contract. In accordance with L.11.B.ii, the future ITSS-II prime contractor, subcontractors

(at any tier), and firms that have a financial interest in ITSS-II are ineligible to propose as a prime or subcontractor (at any tier) for KIAC.

A01-66 RFP, L.11.B

On Page 137 in Section L.11.B “Description of Potential Conflict” of the RFP, the

Contracting Officer has determined that the potential for a significant OCI exists between the resulting KIAC contract and the future ITSS-II contract.

Is the incumbent on the ITSS contract NNK13OM02Z excluded from bidding as part of a team as a subcontractor on this opportunity?

Section L.11.B “Description of Potential Conflict” of the RFP only refers to the ITSS -II contract. In accordance with L.11.B.ii, the future ITSS-II prime contractor, subcontractors

(at any tier), and firms that have a financial interest in ITSS-II are ineligible to propose as a prime or subcontractor (at any tier) for KIAC.

A01-67 RFP, L.19.a.i.c

On Page 147 in Section L.19.a.i.c “IT Security Compliance”, the offeror is asked to describe its management approach for implementing the IT Security Compliance requirements.

Should this description of the management approach in implementing the IT Security

Compliance Requirements be included as part of Volume IV, Plans and Other Data?

No. The offeror's description of its management approach for implementing IT Security

Compliance requirements as stated in PWS 1.3, IT Security Compliance , in accordance with L.19.A.i.c should be included as part of Volume I, Mission Suitability . However, the offeror's proposed preliminary IT Security Management Plan in accordance with DRD MA-

07, Information Technology (IT) Security Management Plan , shall be submitted in

Volume IV, Plans and Other Data .

A01-68

RFP, H.18.B

(Government

Provided

Reference)

RFP section H.18.B appears to indicate that all hardware/software must be procured via

SEWP V (or its future name). PWS Section 2.0.Q says contractors shall provide the same. Appendix M Catalog Items IAS-I-004 and IAS-I-005 supports PWS Section 2.0.Q.

Appendix M Catalog Items IAS-I-001 indicates that SC may provide their own. Without clear guidance or a plug number it is highly unlikely that KSC will receive comparable bids.

Is it the Government’s intent for contractors to quote SEWP V rates for hardware/software? If so, how does the Government intend contractors to accomplish quoting materials as SEWP V staff indicate that quotes (and accounts) cannot be generated for non-NASA contractors?

The RFP has been amended to remove the mandatory use of SEWP V for computing services. However, SEWP V will be made available as a resource to the successful offeror.

A01-69

General

(Government

Provided

Reference)

The bidder’s library document “IAS Technical and Environment Details.pdf” embedded document “System Technical Details.xlsx” shows 48 systems references where

Appendix D shows a different quantity, and neither matches the 25 systems shown in catalog item IAS-001-S for bidding.

Can the Government please reconcile these apparent discrepancies?

The RFP has been amended to clarify that the "Application Services manages 24 systems for various customers across the Center and Agency." The Government has revised the

"System Technical Details.xlsx" document to correctly identify the 24 systems. The

"System Technical Details.xlsx" document includes both "system" and "sub-systems";

however, one of the sub-systems (Fingerroll) was incorrectly identified as a "system."

REFERENCE QUESTION EXPLANATIONS & MODIFICATIONS

A01-70

General

(Government

Provided

Reference)

DRFP Q&A responses says that iKCMS is only used for Comms monitoring.

Specifically, it says iKCMS is comprised of some components of the HP OpenView

Suite and Solarwinds, and a “few others”. Can the Government please define the “few others”?

What tools are being used to monitor application web interfaces, virtual and physical servers and performance of these resources?

The Government is unable to locate a reference to "a few others" in the DRFP Responses.

The opening slate from the video posted from the Presolicitation Conference did say, "iKCMS is a suite of applications from various vendors like Hewlett-Packard and Solar

Winds that provides us an integrated view of our COMM and external systems from a management perspective." The KIAC Bidder's Library contains the file "iKCMS System

Version", which lists all software and their current version utilized in iKCMS.

Additional information may be ascertained from the "Software Licensing.xlsx" document that has been added to the Bidder's Library.

A01-71

RFP, H.18.A

(Government

Provided

Reference)

KDP-KSC-P-1838 is defined in the Final RFP in section H.18.A yet is not in the bidder’s library.

Can the government provide this document?

The Government has provided this document in the Bidder's Library as of November 14, 2016.

A01-72

Attachment J-01, Performance

Work Statement

(PWS), 2.0.Q

(Government

Provided

Reference)

There is no data on the number of applications, OSes, and other software components for which we have to acquire licenses and maintenance (per PWS 2.0.Q).

Can the Government provide the requested data or otherwise advise bidders on how they should address this requirement?

Additional information has been added to the Bidder's Library in a document titled

"Software Licensing.xlsx."

A01-73

General

(Government

Provided

Reference)

There are no definitions for security planning to determine if the bidder will maintain a single KIAC security plan, a security plan for each system or something in between.

Can the Government provide scoping details such that bidders can supply comparable responses to this requirement?

The Government has provided current IT Security Plan information in the KIAC Bidder's

Library Sensitive/Secure Documents area on FedBizOpps. The "Redacted System Security

Plans" document indicates there are ten existing security plans for the KIAC systems.

A01-74

Appendix D, System

Descriptions

(Government

Provided

Reference)

Software versions and nomenclatures for systems defined in Appendix D System

Descriptions do not clearly reference components such that appropriate licensing and maintenance agreements can be procured by bidders.

Can the Government provide specific details of these systems?

Additional information has been added to the Bidder's Library in a document titled

"Software Licensing.xlsx."

A01-75

General

(Government

Provided

Reference)

It is understood that a number of applications for which bidders will assume responsibility have client side components which must be maintained (e.g. uses other than a browser to connect to server resources), there appears to be no data related to what applications are of this “client/server” type, what the code base for the client component is and how many and where these clients are implemented.

Can the Government provide the requested data?

The are a minimal number of client-side applications written in technologies such as

Clipper and MS Access. All available data has been provided in Appendix E, Application

Listing , and the "Application Technical Details.xlsx" file.

REFERENCE QUESTION EXPLANATIONS & MODIFICATIONS

A01-76

Appendix E, Application

Listing

(Government

Provided

Reference)

Appendix E identifies applications that are based on their application support level.

Based on Appendix M information these application points equal 2775 application points. The definition for IAS-001-S indicates 3216 application points in 2018 increasing each year.

Are the gaps intended to be additional applications similar to those defined in Appendix

E and detailed in bidder’s library document “IAS Technical and Environment

Details.pdf” embedded document “Application Technical Details.xlsx”?

Yes, the difference in Application Points is projected growth of applications that are similar in nature to those identified in Appendix E, Application Listing .

A01-77

General

(Government

Provided

Reference)

Maintenance information for existing equipment is not provided.

Is it the Government’s intent that bidders start new contracts on October 1st, 2017 or pickup maintenance by transitioning existing maintenance agreements and then picking up costs at the end of the current maintenance contract?

Offerors should not assume there are legacy maintenance agreements on existing equipment. The Government will not dictate an approach for maintenance agreements.

A01-78

General

(Government

Provided

Reference)

KDC floor plan only shows relationships to the use of racks in “Kennedy Data Center

IAS Data.PDF” as dedicated/shared. We have a number of requirement to price that require bidders to understand what components are in each rack.

Can the Government provide rack U data defining the equipment size, type and models?

The Government is not in posession of individual rack usage data by component. However, approximately 50% of the total shared rack space is available for growth in the KDC. For details on the total shared rack space available, see the Computer Room Layout tab in the

"Kennedy Data Center IAS Data Revision 1" document located in the KIAC Bidder's

Library.

A01-79

General

(Government

Provided

Reference)

It is our understanding that IMCS manages only 1 VBlock. Documents conflict that this unit is in the KDC and LCC.

Can the Government clarify the number of VBlock units bidders are to manage and the location of the equipment?

There is one Vblock and it is currently located in the Kennedy Data Center (KDC).

A01-80

Attachment J-01, Performance

Work Statement

(PWS), 4.0

(Government

Provided

Reference)

Who will be listed on waste manifests as the generator of regulated wastes? KSC or the contractor?

NASA will be listed as the generator on waste manifests for wastes generated by the KIAC contractor in support of NASA services on the contract.

The waste generator for non-NASA work (e.g., contractor work performed for commercial tenants or through Contractor 3rd Party Work (C3PW) agreements) will not be NASA.

A01-81

General

(Government

Provided

Reference)

Is the Specification Management System (SI editor and website) built on a SharePoint infrastructure?

Because the question references "SI Editor", the Government assumes the question is referring to SpecsIntact (SI) Support, KIAC RFP Attachment J-01, Performance Work

Statement (PWS), section 5.1.6. SpecsIntact is not built on a SharePoint infrastructure.

The existing "SpecsIntact Environment Details" document, located in the Bidder's Library, has been augmented to include additional details.

A01-82

RFP, G.4

(Government

Provided

Reference)

With regard to financial reporting, is NASA Form 533 located at http://www.nasa.gov/pdf/104405main_NASA_Forms_533.pdf the applicable form for this contract? Will there be additional forms (locally generated) which will be required to fulfill the financial reporting requirements?

There is no requirement to provide a NASA Form 533 on the KIAC contract. However, contractors procedures must document the process for developing these estimates based on planned activity such as planned purchases in order to complete NASA FORM 1018 (NF

1018). There are no additional locally-generated forms that will be required to fulfill the financial reporting requirements.

REFERENCE QUESTION EXPLANATIONS & MODIFICATIONS

A01-83

General

(Government

Provided

Reference)

Technical details relative to the relationships of IT assets and data quality provided in the

GFE/CFE/Bidder’s Library data does not match. Industry day scripts indicate the KDC has 80 racks hosting 65 servers and 300 VMs running Windows Server 2008/2012 and

RHEL. Attachment J-06 indicates 121 Servers in the KDC and an additional 103 server spread out across a number of different buildings. There are no relationships between these hardware systems and the applications or consistency between different documents.

Within the documents listed there are relationships between applications and some server names (not all), but no relationship between the server name and the hardware listed.

From the provided data bidders cannot assess if the listed systems are active or in storage and what purpose they serve.

Can the Government please reconcile these apparent discrepancies?

As disclosed in the Presolicitation Conference Information Briefing, any information provided during the Presolicitation Conference and subsequent scripts were based upon the state/configuration of the systems and equipment at the Presolicitation Conference. The

Presolicitation Conference script stated "a total of 78, 48-RU equipment racks divided into two rows of nine racks each and three rows of 20 racks each." "Of the 78 equipment racks, 65 racks contain compute resources such as servers and storage devices, nine racks contain network infrastructure devices, and four racks support cable distribution." Offerors should refer to specific details provided in the "Kennedy Data Center IAS Data.xls" document in the Bidder's Library which has been updated to provide additional information.

Attachment J-06, Government-Furnished Property , also includes servers and workstations not located in the KDC, which may be associated with the systems described in Appendix

D, System Descriptions . However, the Government will not establish a relationship between Attachment J-06, Government-Furnished Property , and Appendix D, System

Descriptions , as different approaches could result in alternative allocation of Government

Furnished Property.

The Government will not establish any further relationship or mapping between applications and hosting infrastructure.

The Government will not establish a mapping relationship between the server name and the hardware listed.

A01-84

General

(Government

Provided

Reference)

The bidder’s library document “IAS Technical and Environment Details.pdf” embedded document “Application Technical Details.xlsx” indicates 241 Applications, where

Appendix E shows 245. Approximately 70 of the applications listed across the two documents do not have a match in the other document (we did try to match like names).

This indicates that applications list may be as large as 315 applications.

Can the Government please reconcile these apparent discrepancies?

The Government concurs that Appendix E contains 245 entries and that "Application

Technical Details.xlsx" identifies 240 entries. All five discrepancies [Website Archiving

Tool (Development Units), IT-E and IT-G SharePoint Page into Sitecore, Replatforming of

PAMIS and KOPS into One Application, Convert BA Website to Sitecore, GG18, Financial Management Forum] are currently in development and no description is available to add to "Application Technical Details.xlsx."

"Sys ID" is the unique identifier even if the names differ between the documents. The offerors are reminded that one of the multiple Deliverable Products and Services in IAS-

001-S, Infrastructure and Application O&M Bundled Services" is Application O&M, which is based on the number of Application Points, not specific application names or Sys

IDs.

Note: The Government was unable to replicate the 70 unmatched applications.

REFERENCE QUESTION EXPLANATIONS & MODIFICATIONS

A01-85

General

(Government

Provided

Reference)

Storage data ranges from 4 devices (in the KDC) in the industry day scripts (2 Netapp, 1

EMC and 1 Tape system) to approximately 29 storage devices spread out over 7 locations (GFE data). Attachment J-06 shows a Netapp e5500, attachment L-05 shows a few undefinable Netapp elements (no part numbers), and Kennedy Data Center IAS

Data.xlsx shows an 8040 and e5400 Netapp storage systems which conflicts in purpose with the data in the industry day scripts.

Can the Government provide clarification to those elements it wishes bidders to address in the FFP response?

The Government has reviewed the data provided in the Bidder's Library document, "Kennedy Data Center IAS Data" and the KIAC Pre-solicitation Conference Informational

Briefing, and finds no conflict. The "Kennedy Data Center IAS Data" document details the aggregate storage available for each of the three Storage Area Networks (SAN) located in the KDC. The storage systems located in the KDC are a combination of GFP and contractor-owned capital equipment. The Government has no further information to provide relevant to the equipment listed in Attachment L-05, Incumbant Contractor-

Owned Capital Equipment .

Some of the storage devices listed in Attachment J-06, Government-Furnished Property , are not associated with the KDC, and could span multiple systems and multiple locations, as described in Appendix D, System Descriptions and Attachment J-06, Government-

Furnished Propery.

The contractor shall provide all resources neceesary to provide the required support for the

KIAC contract.

A01-86

General

(Government

Provided

Reference)

Software quantities and types are not defined for all web applications in bidder’s library document “IAS Technical and Environment Details.pdf” embedded document

“Application Technical Details.xlsx”.

Can the rest of this data be provided by the Government?

For any applications without defined types, the offerors should reference the Application

Support Level in Appendix E, Application Listing , and KS-UG-3360, "Software Standards and Technologies Reference Listing". For example, the "KSC G-O-Caching" application is classified as "Minimal" and the code is not maintained by the KIAC contractor. The software language is blank, as it is not relevant for a KIAC offeror to bid.