DRFP_Questions_and_Responses_-_Released_10262016.xlsx
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- NNK17592924R
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Draft RFP Questions and Answers - Released 10/26/2016
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Question Form
| Kennedy Infrastructure, Applications and Communications (KIAC) Draft RFP Question Form | |
| QUESTION # | |
| nbrach: Insert unique number here. | DOCUMENT |
Banks, Banks: Use the DROP DOWN list to select the proper document.
| PAGE | |||
| NUMBER | SECTION OR REQ ID | QUESTION | Response |
nbrach: Comment disposition will be explained with an appropriate rationale and include any modifications to the comment as required.
| D-001 | General | Will this be a single award contract or multilple award contract? | As stated in provision L.3, the Government contemplates award of a single contract. The Government will not direct the offeror on how to manage their proposed resources. |
| D-002 | General | what driving forces led to an 8(a) set-aside and what concerns you all currently have that are driving you towards your finalized acquisition strategy? | The Government performed a comprehensive review of the responses received from the Sources Sought Synopsis posted on March 31, 2016 and determined that a competitive 8(a) set-aside was most appropriate for this acquisition consistent with Federal Acquisition Regulations (FAR) 19.2. |
| D-003 | General | Why a "minimum order" was only identified for one CLIN (page 55) and not the entire contract? | FAR 52.216-19, Order Limitations (Oct 1995), applies to individual task orders and not the contract as a whole. CLIN 001, NASA Standard Services, provides adequate consideration for the purposes of establishing a binding contract. |
| D-004 | General | If KSC allows an 8a JV to bid, must both partners be below the $27.5M size standard? | Prospective offerors should refer to Title 13 CFR Section 121 and Title 13 CFR Section 124. |
| D-005 | General | An 8a JV is normally formed because the prime cannot do the task unilaterally. Doesn't that defeat the KIAC mandate for a strong management proposal by the prime in the RFP? | Prospective offerors should refer to Title 13 CFR Sections 121 and 124 with regard to 8(a) Joint Ventures, and Section M.1.A for Mission Suitability proposal evaluation criteria. |
| D-006 | General | What thresholds will NASA use to determine the applicability of past performance in terms of size and scope? | Prospective offerors should refer to Section M.1.C for Past Performance proposal evaluation criteria. |
| D-007 | General | If an 8a forms a JV with a non-8a small business for this opportunity, must the non-8a small business have revenues below the $27.5 million ceiling? | Prospective offerors should refer to Title 13 CFR Sections 121 and 124 with regard to 8(a) Joint Ventures. |
| D-008 | General | Cabling: During the Industry Day tour of KSC I noticed several rows of trays outside the front of the Press/News buildings. Are those cables abandoned in place? | |
| No, the cables are not abandoned in place. These cables are in the maintenance responsibility of KIAC Cable Plant Services (PWS element 6.3.2). | |||
| D-009 | General | Cabling: During the Industry Day tour of KSC I noticed several rows of trays outside the front of the Press/News buildings. Are those cables active and in use? | Yes, the cables are active. These cables are in the maintenance responsibility of KIAC Cable Plant Services (PWS element 6.3.2). |
| D-010 | General | Cabling: During the Industry Day tour of KSC I noticed several rows of trays outside the front of the Press/News buildings. Will the management, removal, or relocation of these cables be the responsibility of the KIAC contractor? | Yes, the management of the cables is the responsibility of the KIAC contractor as identified in Cable Plant Services (PWS element 6.3.2). |
| D-011 | General | On Industry day at the KSC we toured the CD&SC, which is located next to what was called the Gateway building. Will the KIAC contractor be responsible for the cabling that runs between the Gateway building and the CD&SC and/or other buildings? | Yes, cabling between the Gateway building (M6-0039) and the Communications Distribution and Switching Center (CD&SC) is included as part of Cable Plant Services (PWS element 6.3.2). |
| D-012 | General | Appliance Support: The Industry Day tour of KSC showed appliances from several different vendors (Cisco switches & routers, Liebert, Lucent, Dictaphone,etc.) Does NASA or the existing contractor hold the warranty maintenance agreements with the vendors for this equipment/appliances? | If maintenance agreements exist, the incumbent contractor holds these agreements with the vendors for the equipment/appliance. Prospective offerors should not assume warranties or maintenance agreements exist on Government-provided equipment. |
| D-013 | General | Will the Government provide the planned acquisition schedule? | The following anticipated acquisition schedule is provided on the KIAC website; however, dates are subject to change: |
- Anticipated release of KIAC solicitation: October 2016
- Anticipated due date for receipt of proposals: December 2016
- Anticipated commencement of discussions: April 2017
- Anticipated contract award: May 2017
- Anticipated start of performance: October 2017
| D-014 | General | Appliance Support: The Industry Day tour of KSC showed appliances from several different vendors (Cisco switches & routers, Liebert, Lucent, Dictaphone,etc.) Will the cost of maintenance be passed to the new KIAC contractor or will NASA hold the cost(s) and vendor(s) agreements? | The contractor shall provide all resources necessary to provide the required support for the KIAC contract. | ||
| D-015 | General | Appliance Support: The Industry Day tour of KSC showed appliances from several different vendors (Cisco switches & routers, Liebert, Lucent, Dictaphone,etc.)If maintenance agreements are in place with identified critical equipment, does the SLA of the vendor match the SLA for the new or existing KIAC contractor? | The Government does not have, and did not map, what the questioner refers to as SLAs to KIAC requirements. It is the contractor's responsibility to ensure the requirements of KIAC are met. | ||
| D-016 | General | Appliance Support: The Industry Day tour of KSC showed appliances from several different vendors (Cisco switches & routers, Liebert, Lucent, Dictaphone,etc.) If Maintenance or Return to Service SLAs are not congruent between vendor and the KIAC Contractor, are there hot spares on site? | The Government does not have, and did not map, what the questioner refers to as SLAs to KIAC requirements. It is the contractors responsibility to ensure the requirements of KIAC are met. Information on existing equipment inventory, Contract Attachment J-06, Government-Furnished Property, will indicate equipment offered to the KIAC contractor. Potential Government-provided material has been released to the KIAC Bidder's Library. | ||
| D-017 | General | In support of application development, is there an existing separate environment outside of Production that matches the production environment, in order to support testing and application development? We are seeking to determine whether Test, Development, and Pre-production environments are in place today. | Non-production environments do not match production environments for all software development in all cases. The Government has released application technical details to the Bidder's Library that describes the environments that support the applications and systems. | ||
| D-018 | General | In support of application development, what is the present back-end Database for Maximo? | Currently, the back-end database for Maximo is Oracle 12.c. Prospective offerors should refer to the system environment data in the Bidder's Library. | ||
| D-019 | General | In support of application development, if the back-end database for Maximo is Oracle or another database, what version is it? | Currently, the back-end database for Maximo is Oracle 12.c. Prospective offerors should refer to the system environment data in the Bidder's Library. | ||
| D-020 | General | For Forms Development, is Crystal Reports the application currently being used, or is it something else? And what is that application’s version level? | Crystal Reports application is not currently being used. Forms Development utilizes Adobe LiveCycle Enterprise Suite 4 (including Workbench and Workspace). Prospective offerors should refer to PWS Appendix D, System Descriptions. | ||
| D-021 | Draft Request For Proposal | 14 | B.6 | RFP has Deduction Schedule (unilaterally exercise deductions/invoice credits) but what if Severice Delivery Standards and Metrics are exceeded? Any credits for this action? | No, there are no incentives for delivering services that meet or surpass the Service Delivery Standards indicated in Appendix B, Service Delivery Standards and Metrics. |
| D-022 | Draft Request For Proposal | 24 | G.3.b.1 | If we can't use use the Central Receiving Building, it there a receiving warehouse for KIAK to utilize? | Yes. Prospective offerors should refer to Attachment J-10, Government-Furnished Facilities, for available warehouse space. Building M6-791 is warehouse space. However, it does not have a loading dock. |
| D-023 | Draft Request For Proposal | 26 | G.4 (c) (2) | The CO may withhold payment until a reserve not exceeding $25,000 or 5% of the amount of the contract has been set aside if NF 1018 is not timely submitted. Is this withhold apply until contract completed? | Per clause G.4(c)(2), reserve is withheld until the Contracting Officer has determined that the Government has received the required report. |
| D-024 | Draft Request For Proposal | 28 | G.6 | Please consider allowing submitted invoices to have more than one CLIN listed. | Prospective offeror should refer to Clause G.6, SUBMISSION OF INVOICES FOR FIXED-PRICE SERVICES. The requirement will remain as stated. |
| D-025 | Solicitation, Section G | 29 | G.8 | Question - Can the Government please specify what the equipment state is in regards to end of service/life, age, and maintenance status? | The RFP will be modified to included Attachment J-06, Government-Furnished Property. |
| D-026 | Draft Request For Proposal | 35 | H.7 (b) & ( C ), H.21 D, & L.11 B | It seems the current incumbent team will have the OCI and has current task details that other bidders will not have. Since this is LPTA FFP bid, how has the Government ensured this will be a fail opportunity to all bidders? | Prospective offerors should refer to instruction for L.11, OCI Mitigation Plan. This is not a LPTA. Refer to M.1.1 for the trade-off process being utilized for this solicitation. The Government recognizes that the incumbent may have certain advantages that have historically been viewed as not providing an unfair competitive advantage. |
| D-027 | Draft Request For Proposal | 39 | H.11 | How many service employee's are currenly represented by the two CBA listed? Number staff with Local 2088 & with Local 780? | Prospective Offerors can contact the local unions. The Government will not release any information regarding CBA-covered employees. |
| D-028 | Draft Request For Proposal | 40 | H.13 A & B | What is procedure, per pragraph B, for release from this requirement? | The Government will unilaterally determine whether or not to release the contractor from this requirement. |
| D-029 | Draft Request For Proposal | 42 | H.18 B | What other contracts will be allowed for purchasing task hardware and software if these purchases can be provided as best value to customer (lower price, better warranty, etc) | The requirements and waiver process of H.18 are clear and will remain as stated. |
| D-030 | Draft Request For Proposal | 123 | L | Section L states: The list or chart tracking the page and paragraph numbers for each of the volumes shall be numbered using lower case Roman number (e.g., Volume III, Page i of xi; Volume IIII, Page ii of xi). The meaning of “the list or chart tracking the page and paragraph numbers” is unclear but we suspect the government is referring to the Table of Contents and potentially other front matter that is not page-counted. Is this assumption correct? | The RFP will be revised to clarify the requirements for the Table of Contents. |
| D-031 | Draft Request For Proposal | 123 | L | What does the Governmnet mean by "The list or chart tracking the page and paragraph numbers for each of the volumes"? Is the Government referring to the Table of Contents? | Yes, the RFP will be revised to clarify that the reference is to a Table of Contents. |
| D-032 | RFP - Section L | 123 | L.8(b) | Question - Will the government consider allowing a font size for graphics no smaller than 8 point type in the Arial font family and a font size for tables no smaller than 10 point type in the Arial font family? | The requirements in L.8, NFS 1852.245-81, PROPOSAL PAGE LIMITATIONS (APR 2015), for 12 point type in Times New Roman font will remain as stated. |
| D-033 | Draft Request For Proposal | 124 | L.8 (g) | Under the Federal Paper Reduction Act, we find the number of paper copies of the proposal submittal to be excessive. Would KSC please consider reducing the paper copies to 4 for Mission Suitability and to 2 copies for Volume III and Volume IV? | Requirement will remain as stated in Clause L.8, NFS 1852.215-81, PROPOSAL PAGE LIMITATIONS (APR 2015). |
| D-034 | Draft Request For Proposal | 124 | L | Will the Government accept a previous Microsoft Word version as long as that version is compativle [sic] with Microsoft Office 2013? | No. |
| D-035 | Section L | 139 | C. Communications Services | Question - Does the government have an Ascent Imagery Plan or other requirements document for the EM-1 and EM-2 missions? | The RFP will be modified to restructure the Ascent Imagery catalog offering. The specific requirements for EM-1 and EM-2 are no longer applicable for the ascent imagery item. |
| D-036 | Draft Request For Proposal | 142 | C. VOLUME III, PAST PERFORMANCE | The offeror shall submit past performance information for both the offeror and subcontractors. |
| Question: For an SBA approved Mentor Protégé JV -- please confirm the government will accept past performance from either member of the JV vs. from just the JV. | Yes, consistent with FAR 15.305(a)(2) and NFS 1815.305(a)(2), the Government will consider the relevant past performance information for the areas of responsibility of the members to a JV. | |||||
| D-037 | Draft Request For Proposal | 142 | Volume III | If there is a lower limit for relevant past performance in terms of contract value for the prime, what is that figure? | Prospective offerors should refer to RFP instructions in L.19.C and the evaluation in M.1.C. | |
| D-038 | Draft Request For Proposal | 145 | L.20, Attachment L-03 | Could KSC please post the Labor Classification Descriptions as soon as possible before the release of the final RFP so that offerors can start working on the catelog item pricing. | The Government's Labor Classification Descriptions will be released in the RFP, but only apply to CLINs 003, 004, and 005. L.19.B was revised to clarify that prospective offerors are expected to use their existing labor categories and associated descriptions given their proposed approach to meet CLIN 001, 002, and 006 requirements. | |
| D-039 | Draft Request For Proposal | 145 | L.20, Attachment L-05 | Could KSC please post the Incumbent Contractor-Owned Capital Equipment as soon as possible before the release of the final RFP so that offerors can start working on the catelog item pricing. | The RFP will provide Attachment L-05, Incumbent Contractor-Owned Capital Equipment. | |
| D-040 | Draft Request For Proposal | 146 | M.1 | Who will be the Evaluation Source Selection Authority & who will be on the Source Evaluation Board? | As a matter of policy, the Kennedy Space Center does not release this information. | |
| D-041 | Draft Request For Proposal | 11, 36 | B.4 & H.8 | Please provide a sample of the type orders that will be placed as verbal (oral) order. Also, explain how this action will be IAW H.8 ordering Procedures | The Government does not have any samples. Prospective offerors should refer to Clause B.4, IDIQ SERVICES (CLINs 002, 003, 004, 005, and 006). Further, refer to Clause H.8 paragraph (f). | |
| D-042 | Draft Request For Proposal | 127-128 | L.12 | The cited section, “NFS 1852.245-80 GOVERNMENT PROPERTY MANAGEMENT INFORMATION (JAN 2011)” includes numerous “The offeror shall” statements regarding management of Government property; however, no instruction or context is given in the actual proposal instructions at L.19 for where this information is to be provided within the proposal. Please clarify where the offeror should address these requirements. | The RFP will be revised to instruct the offerors to submit this information in Volume 4, Plans and Other Data. | |
| D-043 | Draft Request For Proposal | 138-9 | L.19.a.ii | Section ii.a states that “The offeror shall describe the technical approach and methodology for meeting all requirements under PWS elements 5, 6, and 7.” However, Sections ii.b, ii.c, and ii.d then request a narrow subset of the tasks associated with PWS elements 5, 6, and 7. Providing detailed responses to every single sub- and sub-sub-task under PWS 5, 6, and 7 for Section ii.a would mean that the subsequent responses in ii.b, ii.c, and ii.d are necessarily redundant. We therefore suppose the Government’s intent is that offerors respond to Section ii.a with a high-level overview approach to PWS elements 5, 6, and 7 and focus more on the specific details required in ii.b, ii.c, and ii.d. Please confirm or clarify the intent of the Section L.19.ii instruction. | The RFP will be revised to clarify where a high-level versus a detailed response is requested. | |
| D-044 | Draft Request For Proposal | 140, 142 | L.19.ii.e.3 & L.19.B.vi | Paragraph 3 of the BOE section calls for allocation of PWS elements 1,2, 3 and 4 over J-05, Service Catalog (CLINS 1, 2, 6). The Price section i (b) calls for allocation to all services which could include IDIQ task order and consulting services CLINS 3, 4, and 5. Please clarify which CLINS should receive the allocation. | The Government will not direct the offeror on how to allocate the costs of PWS 1, 2, 3 and 4. It is the offeror's discretion how to apply the methodology. | |
| D-045 | Draft Request For Proposal | 42, 43 | H.19 | Pease [sic] explain the intent of this requirement and relationship to Appendic C, Table C-1. | The RFP will be revised to clarify clause H.19 and the relationship with Table C-1 in Appendix C, Deliverable Products and Services. | |
| D-046 | Draft Request For Proposal | If a new 8a prime forms a JV with a non-8a that is a small business, can the JV inherit the past performance of the non-8a small business? | Consistent with FAR 15.305(a)(2) and NFS 1815.305(a)(2), the Government will consider the relevant past performance information for the areas of responsibility of the members to a JV. | |||
| D-047 | NNK17592924R - RFP | H.12 | Question - In reference to "The Government will make available to the contractor the facilities listed in Attachment J-10…", would the Government please augment Attachment J-10 to include contractor functions housed in those spaces and square footage available to the successful offeror? | Attachment J-10, Government-Furnished Facilities, includes general information regarding primary functions of KIAC that are housed in each facility. No, the Government will not provide the amount of square footage available associated with each function. | ||
| D-048 | NNK17592924R - RFP | H.17.C | Question - "Confined spaces, which contain water, shall be pumped out by the contractor prior to scheduling a confined space entry check." Who is responsible for the cost of clearing these confined spaces? Is this cost reimbursable? | The contract is Firm-Fixed Price and there are no cost reimbursable components in the KIAC contract. The contractor shall provide all resources necessary to provide the required support for the KIAC contract, which should be included in the catalog pricing. KIAC is responsible for pumping the water out of the manholes at their own expense. | ||
| D-049 | NNK17592924R - RFP | L.10 | Question - In reference to "the successful offeror may choose to purchase from the incumbent contractor", will the government please publish the Attachment L-05 with asset identification, configuration, age, function to allow the offeror's the opportunity to perform a usability/sustainability analysis. | The RFP will be revised to include Attachment L-05, Incumbent Contractor-Owned Capital Equipment. | ||
| D-050 | NNK17592924R - RFP | L.19.A.i.e.10.A | Question - In reference to "Development of work control plans and workflows with approvals.", will the Government please provide the rulesets and roles for the workflows and approvals to allow the offeror to adequately assess the effort required to complete this during phase-in? | The Government will provide the offeror a Maximo system with limited workflow processes in place at the time of Phase-In. The successful offeror will need to make any modifications to these limited work flow processes and provide any additional workflow processes necessary to meet contract requirements. The Government will provide additional information in the Bidder's Library. | ||
| D-051 | NNK17592924R - RFP | L.19.A.i.e.7 | Question - In reference to "Approach for transitioning from incumbent GSA service vehicles that have been modified to accommodate field operation requirements to a contractor-provided fleet.", is it the Government's expectation that the fleet will be transitioned to a "contractor-provided fleet" during the phase-in? | It is the offeror's responsibility consistent with L.18 Phase-In, to provide their approach to Phase-In and execute the Phase-In including seamless transition of personnel and non-personnel resources without any disruption in services. | ||
| D-052 | Attachment J-01, Performance Work Statement (PWS) | 4 | 1.2 | Item D states requirement to comply with draft Procurement Class Deviation PCD 16-01 – Agency Supply Chain Risk Management process. This document is not in the bidders’ library and cannot be located online. Can the Government provide this so that requirements for compliance can be addressed? | PCD 16-01 may be found in the KIAC Bidder's Library under the heading of "IT Security Documents." | |
| D-053 | Attachment J-01: Performance Statement of Work | 7 | 1.3.L.i | Question - Would the Government please provide the NASA IT I3P requirements, or at least the encryption requirements? | The document referenced in PWS 1.3.L.i may be found in the KIAC Bidder's Library under the heading of "IT Security Documents." | |
| D-054 | Attachment J-01: Performance Statement of Work | 7 | 1.3.L.ii | Question - Considering paragraph i states "Ensure all information technology devices that store NASA data are encrypted using Data at Rest (DAR) per…" it appears that paragraph ii "Encrypt sensitive information … at the file level" is requiring double encryption. Is it the Government's intention that sensitive information be double encrypted. | Yes. | |
| D-055 | Attachment J-01: Performance Statement of Work | 10 | 1.6.2 | Question - Would the Government please identify any Disaster Recover (DR) configurations, efforts, technologies, etc. that are in place to support the Continuity of Operations requirements? | The RFP has been revised to modify DRD-MA-13, Continuity of Operations Plan (COOP), to clarify that items 10 and 11 only require labor resources from KIAC to assist the Government for continued essential operations and alternative operational locations. | |
| D-056 | Attachment J-01: Performance Statement of Work | 11 | 2 | Question - In Reference to "The contractor is responsible to provide supplies, materials, equipment and property required for performance at their own expense, unless otherwise documented as provided by the Government.", what is the extent of this financial responsibility? Is this limited to elements that we bring in, or does this extend to refresh or augmentation of the customer equipment? | The contractor shall provide all resources necessary to provide the required support for the KIAC contract. | |
| D-057 | Attachment J-01, Performance Work Statement (PWS) | 12 | 2 | Item I "Perform all grounding and bonding design work in compliance with State of Florida Standards and ensure designs are certified by a registered Professional Engineer". Question: Is the KIAC Contractor required to have a registered Professional Engineer on staff? | The Government is not directing an approach and the contractor is responsible for meeting the requirement for certified designs. | |
| D-058 | Attachment J-01, Performance Work Statement (PWS) | 12 | 2 | Item Q "Procure all required maintenance agreements, licenses, leases, software and hardware to provide products and services." Question: Will this information be provided to KIAC bidders to understand and propose all costs? | No. | |
| D-059 | Attachment J-01: Performance Statement of Work | 12 | 2.0.P | Question - This paragraph states "The contractor shall: ...Purchase supplies, materials and equipment needed to accomplish contract…". Would the government clarify whether such purchases are to be incorporated in the offeror's price or are cost reimbursable? | The contract is Firm-Fixed Price and there are no cost reimbursable components in the KIAC contract. The contractor shall provide all resources necessary to provide the required support for the KIAC contract, which should be included in the catalog pricing. | |
| D-060 | Attachment J-01: Performance Statement of Work | 12 | 2.0.Q | Question - "Procure all required maintenance agreements, licenses, leases, software and hardware to provide products and services." Would the government clarify whether such procurements are to be incorporated in the offeror's price or are cost reimbursable? | The contract is Firm-Fixed Price and there are no cost CLINs in the KIAC contract. Offeror's are expected to propose all resources necessary to provide the required support for the KIAC contract. | |
| D-061 | Attachment J-01, Performance Work Statement (PWS) | 13 | 2.1 | "The contractor is responsible for developing and operating a centralized OSC that is the primary customer interface to accept and process all trouble calls and service requests." Question: Is the KIAC Contractor required to centralize all these functions into the legacy Comm Control area in M6-0138 (CD&SC Building) or can other areas/space be utilized in addition to the Comm Control area? | The Government is not dictating a location for the OSC as long it is single "centralized" location as described in the PWS requirement 2.1.A. | |
| D-062 | Attachment J-01, Performance Work Statement (PWS) | 14 | 1.7.2 | In the KDC what provisions have been made for continuity of operations? | PWS 1.6.2 is the correct reference for Emergency Management. The RFP has been revised to modify DRD-MA-13, Continuity of Operations Plan (COOP), to clarify that items 10 and 11 only require labor resources from KIAC to assist the Government for continued essential operations and alternative operational locations. | |
| D-063 | Attachment J-01, Performance Work Statement (PWS) | 14 | 1.7.2 | Under 1.6.2 Emergency Management section of the KIAC PWS the Continuity of Operations (COOP) is the responsibility of the contractor. What GFE hardware and software will be provided to accomplish the failover requirements of the COOP Plan? | PWS 1.6.2 is the correct reference for Emergency Management. The RFP has been revised to modify DRD-MA-13, Continuity of Operations Plan (COOP), to clarify that items 10 and 11 only require labor resources from KIAC to assist the Government for continued essential operations and alternative operational locations. | |
| D-064 | Attachment J-01, Performance Work Statement (PWS) | 15 | 1.7.2 | Is there an alternate data center site for COOP hardware to provide for warm or hot failover? | PWS 1.6.2 is the correct reference for Emergency Management. No, there is not an alternate data center. | |
| D-065 | Attachment J-01, Performance Work Statement (PWS) | 17 | 2.4.A | What certifications and licenses are required? | Offerors are encouraged to peruse the RFP to determine the necessary certification and licensing requirements. | |
| D-066 | Attachment J-01, Performance Work Statement (PWS) | 17 | 2.5.1 | Is there a list of property (equipment and material) the contractor is excpected to furnish? Or an average annual cost of the contractor furnished property (equipment and material)? | The contractor shall provide all resources necessary to provide the required support for the KIAC contract. It is anticipated that Attachment J-06, Government-Furnished Property, will indicate equipment offered to the KIAC contractor. A list of potentially available materials has been released to the Bidder's Library. RFP attachment L-05, Incumbent Contractor-Owned Capital Equipment, will indicate items and current net book value of items that the offeror may acquire from the incumbent. |
The Government will not provide historical cost information for equipment and materials.
| D-067 | Attachment J-01, Performance Work Statement (PWS) | 18 | 2.5.1.I | Will NASA furnish the RFID tags? | RFID labels are identified as Government-Furnished in Attachment J-07, Government-Furnished Services. |
| D-068 | Attachment J-01, Performance Work Statement (PWS) | 18 | 2.1 | Is there an automated call distribution (ACD) sytem in use at the OCS call desk? | No, an automated call distribution (ACD) system is not provided. The contractor shall provide all resources necessary, except as expressly stated as furnished by the Government, to meet PWS 2.1 requirements. |
| D-069 | Attachment J-01, Performance Work Statement (PWS) | 19 | 2.1 | What central repository is used for documentation to assist users with routine operations of KIAC systems, applications and services? | The Government is not prescribing a specific repository for documentation to assist users with routine operations of KIAC systems, applications and services. The KIAC contractor is responsible for maintaining several repositories as part of the PWS requirements and may utilize any of these repositories. |
| D-070 | Attachment J-01, Performance Work Statement (PWS) | 19 | 2.1 | What central repository is used for knowledge articles and faqs? | The Government is not prescribing a specific repository for articles and FAQs. The KIAC contractor is responsible for maintaining several repositories as part of the PWS requirements and may utilize any of these repositories. |
| D-071 | Attachment J-01, Performance Work Statement (PWS) | 20 | 2.1 | Is Maximo used for the single scheduling system for all service catalog requirements? | Currently, Maximo is not used as a single scheduling system for all requirements. The RFP was revised to change the word "system" to "capability". |
| D-072 | Attachment J-01, Performance Work Statement (PWS) | 20 | 2.2 | Are there ever any classified outages and if so how are those handled? | The RFP does not contain any classified requirements. The RFP will be revised to remove the requirement for Secret Facility Clearance. |
| D-073 | Attachment J-01: Performance Statement of Work | 20 | 2.5.3.A | Question - In reference to "Furnish motor vehicles in support of contract requirements…", would the government define the specifications of vehicles to be provided for the duration of the contract, and an inventory of all vehicles currently in use with make, model, age, maintenance agreements, maintenance records, configuration, and detailed design specifications of any customization? | The Government will not direct the offeror to specifics of their potential vehicle fleet. It is the offeror's discretion to obtain the vehicle fleet to support proposed approaches that satisfy contract requirements. |
| D-074 | Attachment J-01: Performance Statement of Work | 20 | 2.5.3.A | Question - What provisions has the Government made for fueling of the vehicles furnished/utilized? | There are no special provisions made by the Government for fueling. However, there is a full service commercial gas station on KSC property located on the corner of C Avenue, SE and 3rd Street. Additionally, there is an E85 pump located in the LC-39 area on Contractor Road, Building K6-1345. Both locations accept credit cards. |
| D-075 | Attachment J-01, Performance Work Statement (PWS) | 24 | 2.5.2 | Is shipping and receiving done in a government owned facility? | The Government will furnish facilities identified in J-10, Government-Furnished Facilities, which could be utilized for shipping and receiving. |
| D-076 | Attachment J-01, Performance Work Statement (PWS) | 24 | 2.5.3 | Is there a government provided vehicle maintenance facility? | No facility will be provided for KIAC to maintain vehicles. |
| D-077 | Attachment J-01, Performance Work Statement (PWS) | 32 | 3.6 | Are OSHA reporting policies followed? | Yes. |
| D-078 | Attachment J-01, Performance Work Statement (PWS) | 34 | 4 | What EPA policies are in force on KSC? | The offeror should refer to Attachment J-04, List of Applicable Documents, for KNPR 8500.1, KSC Environmental Requirements, which refers to the NASA National Environmental Policy Act (NEPA) for applicable environmental policies. |
| D-079 | Attachment J-01: Performance Statement of Work | 34 | 5.1.1.B | Question - In reference to "5.1.1.B Provide support to all application support levels with the exception of SaaS that includes the following:" would the government please confirm that the intent is that the items listed below apply to all application support levels, but do not apply to SaaS? | Confirmed. SaaS requirements are documented in PWS 5.1.1.C. |
| D-080 | Attachment J-01: Performance Statement of Work | 35 | 5.1.1.P | Question - "Procure and process Cryptographic Certificate Requests…" Would the government clarify whether such purchases are to be incorporated in the offeror's price or are cost reimbursable? If incorporated in the offeror's price, please provide a complete listing of all Cryptographic Certificate, system associated, start date, expiration date, and crypto level. | The contract is Firm-Fixed Price and there are no cost reimbursable components in the KIAC contract. The contractor shall provide all resources necessary to provide the required support for the KIAC contract, which should be included in the catalog pricing. The Government anticipates making this SBU information available to offerors. Specific requirements for obtaining access will be provided. |
| D-081 | Attachment J-01: Performance Statement of Work | 38 | 5.1.2.F.ii | Question - This paragraph states "Provide evidence that the product has been sufficiently tested to…", please clarify what levels of testing would constitute "sufficient" testing? | The Government has revised Attachment J-01, Performance Work Statement, to remove the word "sufficiently." The level of testing required will depend on the offeror's approach to meeting the requirements of Section 5.1.2, and Appendix B, Service Delivery Standards and Metrics. |
| D-082 | Attachment J-01: Performance Statement of Work | 40 | 5.1.4 | Question - Please publish the complete Attachment F: Specialized Services Listing. | The RFP will be modified to remove the Specialized Services Support from IAS-003-S and therefore Appendix F, Specialized Services Listing, is no longer necessary and has been removed from the solicitation. The new Appendix F is entitled Cable Television Network Channel List. |
| D-083 | Attachment J-01, Performance Work Statement (PWS) | 44 | 5.2.1 | Will this portion of work be subcontracted out? | The Government will not direct the offeror on how to manage their proposed resources. |
| D-084 | Attachment J-01: Performance Statement of Work | 45 | 5.2.2.J | Question - Is the inventory/supply of power and patch cables maintained by the government or expected to be included in the offeror's pricing? If included in the offeror's pricing, please provide the number of new colocation service requests (with counts of servers, storage, and other devices for each request). | Consistent with RFP Section L.19.B, offeror's are required to fully price all resources necessary to provide the required services for the KIAC contract, which should be included in the catalog pricing. Potential Government-provided material has been released to the KIAC Bidder's Library. There is no guarantee that any of this material, to include power and patch cables, will be available at contract start. These requests are part of IDIQ ordering and the Government does not know the number of new colocation service requests (with counts of servers, storage, and other devices for each request). |
| D-085 | Attachment J-01, Performance Work Statement (PWS) | 46 | 5.2.2 | Will this portion of work be subcontracted out? | The Government will not direct the offeror on how to manage their proposed resources. |
| D-086 | Attachment J-01, Performance Work Statement (PWS) | 48 | 5.2.1 | Are infrastructure enhancements paid for by the government or the contractor? | The contractor shall provide all resources necessary to provide the required support for the KIAC contract. The Government may execute CLIN 003 / PWS 10.0 to enhance current systems and capabilities beyond those required in PWS 1.0 - 9.0. |
| D-087 | Attachment J-01 | 48 | 5.2.4 Data Storage and Backup | Question - Can the Government please clarify if the current Hardware and software complement supports this level of performance? | The existing environment currently supports the performance tiers described in PWS 5.2.4. The Government does not guarantee that the environment can sustain the level of performance based on increased capacity requirements. It is the contractor's responsibility to provide additional resources in accordance with section B.1. |
| D-088 | Attachment J-01, Performance Work Statement (PWS) | 49 | 5.2.2 | Is iKCMS the system of record for all resource utilization and reporting? | No, iKCMS only supports Communication Services. |
| D-089 | Attachment J-01: Performance Statement of Work | 52 | 6.1 | Question - Please provide a historical and anticipated schedule of "Key Events" to include purpose, duration, and areas affected. | Historical data has no bearing on future requirements. The current projected manifest for NASA is Exploration Mission 1 (EM-1) and Exploration Mission 2 (EM-2), which will both have multiple Key Events. As of this date, these are tentatively schedule for November, 2018 and September, 2021, respectively. Additionally, the Launch Services Program will have several missions that could contain Key Events, such as Mars 2020 and Solar Orbiter. The offeror's should refer to the definition of "Key Event" in Attachment J-02, Terms and Definitions. |
| D-090 | Attachment J-01, Performance Work Statement (PWS) | 53 | 6 | In the iKCMS system what vendor and version number enterprise network management system is used? | Vendor and version numbers for the iKCMS product suite has been provided in the Bidder's Library. |
| D-091 | Attachment J-01, Performance Work Statement (PWS) | 53 | 6 | Are KIAC resources used to upgrade and maintain the iKCMS system? | The iKCMS system is a requirement of the KIAC contract. The contractor shall operate, maintain, and sustain all systems described in Appendix D. |
| D-092 | Attachment J-01, Performance Work Statement (PWS) | 66 | 6.3.1 | Who is the provider for Data Transmission Circuits? | Data Transmission Circuits are in scope of the KIAC contract indicated in PWS 6.3.1, Data Transmission Services (DTS). |
| D-093 | Attachment J-01, Performance Work Statement (PWS) | 71 | 6.3.2 | Item I "Provide a cable plant technician with training and technical capability equivalent to a BICSI Installer." Question: Only one (1) technician is required to have the certification? | The RFP will be revised to clarify that for each job, a person with the qualifications of PWS 6.3.2 H reviews the work instructions and a person with the qualifications of PWS 6.3.2 I is a member of the technician installation crew. |
| D-094 | Attachment J-01, Performance Work Statement (PWS) | 77 | 8.3 | At the industry day it was noted that the Print Shop utilized incumbent owned equipment and GFE. What items are Incumbent owned? | The contractor shall provide all resources necessary to provide the required support for the KIAC contract. Attachment J-06, Government-Furnished Property, will indicate equipment offered to the KIAC contractor. RFP attachment L-05, Incumbent Contractor-Owned Capital Equipment, will indicate items and current net book value of items that the offeror may acquire from the incumbent. |
| D-095 | Attachment J-01, Performance Work Statement (PWS) | 138 | 7.2 | Regarding Press Site News Room Operations, will the contractor be required to provide a spokesperson to represent KSC before the media? | The KIAC contractor will not be required to provide a spokesperson to represent KSC before the media. |
| D-096 | Attachment J-01, Performance Work Statement (PWS) | 148 | 10.1 | Regarding IDIQ Task Order Services, how many task orders per contract year do you anticipate? | The Government currently does not have a quantity of anticipated IDIQ Task Orders per contract year. Indefinite Delivery-Indefinite Quantity are indefinite by nature. |
| D-097 | Attachment J-01 | 49-51 | Private Cloud Services, A-M | Question - Can the Government please clarify if the existing hardware and software compliment meets the required performance standards and has the capability to perform the required functions? | There is no existing Government infrastructure for Private Cloud Services. |
| D-098 | Attachment J-01: Performance Statement of Work | g | 2.5.3.A | Question - Is it the Government's expectation that the costs associated with these vehicles be distributed to the price for the services that they support? | The Government will not direct the offeror on how to allocate the costs of a contractor-provided vehicle fleet. It is the offeror's discretion how to apply the methodology. |
| D-099 | Attachment J-01 | J-01 p13, Section L p136 | 2.1 KIAC Operations Service Center (OSC) | Question - Can the Government please clarify if all service desk functions need to be fully operational under a single consolidated OSC on day one of the contract? If so, will NASA provide automatic ITO? | Contract performance begins on October 1, 2017. The Operational Service Center (OSC) is required to be fully operational on "day one" of the contract start. No, NASA will not provide automatic Interim Authorization to Operate (IATO). The IATO will be granted in accordance with NPR 2810.1. |
| D-100 | Attachment J-01, Section L, | J-01 p13, Section L p138 | 2.1 KIAC Operations Service Center (OSC) | Question - Can the Government please clarify the following: If a new OSC is required, when will the facility be ready for occupancy? Will the contractor be required to acquire the hardware and software needed prior to contract start to provide an operational facility on day one of the contract? | The Government will transition all incumbent contractor facility space to the KIAC contractor at contract start. This includes space to meet the OSC requirement. |
The RFP will be revised to include Government-furnished property per Attachment J-06, Government-Furnished Property. Additionally, the RFP will be revised to include Attachment L-05, Incumbent Contractor-Owned Capital Equipment, which may be procured from the incumbent. However, any additional hardware and software needed prior to contract start is the responsibility of the KIAC contractor.
D-101 Attachment J-01, Section L, J-01 p13, Section L p139 2.1 KIAC Operations Service Center (OSC) Question - Can the Government please clarify the following. Are multiple OSCs in operation today that need to be integrated into a single capability prior to contract start? If so, what is the distribution of functionality between them? There are not multiple OSCs in operation today since the concept of an OSC does not exist in the current contract. The KIAC PWS 2.1 requires a “centralized” OSC.
Some functions that are a subset of the KIAC OSC PWS 2.1 requirements are currently being performed at two distinct locations by the current contractor. KIAC PWS 2.1.C, 2.1D, and 2.1.E for Communications Systems support (KIAC PWS 6.0) is housed in CDSC room 133. That room was included in the Pre-Solicitation Conference tour. KIAC PWS 2.1.C. (excluding ii) for Infrastructure and Application Services (5.0) are housed in SSPF.
| D-102 | Attachment J-01: Performance Statement of Work | 1.3.C | Question - In reference to "Ensure the NASA provided Continuous Diagnostics and Mitigation (CDM) solutions...", would the Government please identify the CDM solutions that are in use and required? | As indicated in Attachment J-07, Government-Furnished Services, CDM tools are Government-provided. User guides may be found in the KIAC Bidder's Library under the heading of "IT Security Documents." | |
| D-103 | Attachment J-01: Performance Statement of Work | 2.1.Q | Question - In reference to "Create, configure, and procure Maximo add-on modules or tools as needed..", would the Government please identify all Maximo add-on modules currently in use to support the current OSD capability? If the contractor is to procure these items, please clarify these are cost reimbursable. | The Government has provided the list of Maximo modules in Appendix D, System Descriptions. The contract is Firm-Fixed Price and there are no cost reimbursable components in the KIAC contract. The contractor shall provide all resources necessary to provide the required support for the KIAC contract, which should be included in the catalog pricing. | |
| D-104 | Attachment J-01: Performance Statement of Work | 2.1.Q.iii | Question - In reference to "Create and maintain the work flows, work plans, and procedures.", would the Government please provide the details (purpose, function, design, and flow) for all existing Maximo workflows and workplans to allow the offeror to perform a reasonable analysis to provide the most effective pricing. | The Government will provide the offeror a Maximo system with limited workflow processes in place at the time of Phase-In. The successful offeror will need to make any modifications to these limited work flow processes and provide any additional workflow processes necessary to meet contract requirements. The Government will provide additional information in the Bidder's Library. | |
| D-105 | Attachment J-01: Performance Statement of Work | ||||
| NNK17592924R - RFP | 1.4 | ||||
| M.1.A.i.f.1 | Question - Would the government please identify the different Change Boards with their scope, roles, and any pre-approved changes? | The Government's boards are identified in the PWS and additional information is contained in the Bidder's Library. Contractor boards are at their discretion to meet the requirements of the PWS. RFP Section L.19 instructs offeror's to describe their approach and methodology to satisfy Configuration Management requirements. | |||
| D-106 | Attachment J-01 | 1.3 IT Security Compliance N,O | Question - Can the Government please clarify the following: 1) What products does this apply to? 2) What is the current end of life state? 3) What is current maintenance level? 4) Is there a significant backlog or are the updates complete as of the contract turnover date? | 1) All, with the exception of contract attachment J-13, End of Life Exclusions Listing. |
2) The Government will not create a list of all items that will reach end of life during this contract. The offeror should reference the Software Life Cycle which may be found in the KIAC Bidder's Library under the heading of "IT Security Documents."
3) The Government does not understand this question and cannot provide a response.
4) The Government expects to be compliant with the Federal Information Security Management Act (FISMA) of 2002 at contract start date.
| D-107 | Attachment J-05, Service Catalog Summary | CLIN 006 | Does the government expect the prime contractor to provide cloud services or will we work with NASA cloud vendors? | CLIN 006 and PWS 5.2.5 specifies the requirements for Cloud Services. If the Government issues an order for Cloud Services, the KIAC contractor will be responsible for performing the work associated with that order. | |
| D-108 | Attachment J-06: Government Furnished Property | Question - When will the Government provide the complete listing of Government Furnished Property, include make, model, age, function, configuration, specializations, and any specialized modifications? | Attachment J-06, Government-Furnished Property, will be provided in the RFP. | ||
| D-109 | Attachment J-07, Government-Furnished Services | 1 | Support Services, Facility and Facility Systems O&M and Engineering Question: Will ISC or another contract provide Civil Engineering services for structural analysis of loads on physical structures if the KIAC Contractor has to install communications equipment in or on KSC facilities, i.e, installing cameras on configuration controlled facilities such as Pad B, ML, VAB; installing antennas on building roof tops? | Yes. | |
| D-110 | Attachment J-07, Government-Furnished Services | 1 | Support Services, Facility and Facility Systems O&M and Engineering Question: Will ISC or another contract provide proof load and pintle hook inspection services for the bridge crane and hoists located in M6-0791(Communications, Maintenance and Storage Building), and for hoists and lifting devices used in other areas? | No. | |
| D-111 | Attachment J-07, Government-Furnished Services | 1 | Laboratory Services, Instrumentation and Controls Question: Does the government provide calibration services for test equipment, tools, and gauges? | No. | |
| D-112 | Attachment J-13, Contract Security Classification Specification | 1 | 1a | If both members of a SBA approved Mentor Protege JV hold Top Secret Facility Clearances, is this adequate for purposes of receiving award, or if not, would the JV be sponsored for Secret Facility Clearance since both members already hold Top Secret Facility clearances? | |
| The RFP will be revised to remove the requirement for Secret Facility Clearance. | |||||
| D-113 | Attachment J-13, Contract Security Classification Specification | 1 | 1a | Would the government consider allowing 90 days post award for an SBA approved Mentor Protege JV to obtain a final Secret Facility clearance provided both members of the JV hold Final Facilty Clearances? | The RFP will be revised to remove the requirement for Secret Facility Clearance. |
| D-114 | Attachment J-13, Contract Security Classification Specification | All | It is unclear if security clearance is required at time of submission or award. Can the government clearup if sceret or top secret clearance is required from a contractor to bid on this solicitation? If yes would it be at the time of award or submission? | The RFP will be revised to remove the requirement for Secret Facility Clearance. | |
| D-115 | Attachment J-13, Contract Security Classification Specification | All | Can the government accept obtaining of clearance after award? | The RFP will be revised to remove the requirement for Secret Facility Clearance. |
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