JOIST_DRFP_09-19a.pdf

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Joint Operations and Integrated Systems Technology (JOIST) Federal contract opportunity
Solicitation number
NNJ17580323R
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National Aeronautics and Space Administration Johnson Space Center

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Text version

National Aeronautics and Space Administration

Lyndon B. Johnson Space Center 2101 NASA Parkway Houston, Texas 77058-3696

September 19, 2016

Reply to Attn of: BD-SEB-16-188

TO: All Prospective Offerors

FROM: BR/Contracting Officer

SUBJECT: Draft Request for Proposal (DRFP) NNJ17580323R – Joint Operations and Integrated Systems Technology (JOIST)

The National Aeronautics and Space Administration (NASA), Lyndon B. Johnson Space Center (JSC), is hereby issuing the draft RFP for qualified firms that meet the classification described below for the JOIST acquisition. The final request for proposal (RFP) will replace the DRFP.

Offerors are advised to read all the DRFP requirements.

The following information should be considered in proposal preparation:

ACQUISITION STRUCTURE:

The JOIST acquisition will be conducted as a competitive, partial small business set-aside to provide services in three areas of work - two single-award baselines and a multiple-award indefinite delivery, indefinite quantity (IDIQ) vehicle. Under the terms of this solicitation and any related contracts, a "baseline" comprises activities that satisfy known, continuous US Government requirements that exist independent of another baseline or any task order under the IDIQ vehicle. Baseline A and Baseline B content includes statically-defined, Full Lifecycle IT management and execution. Full Lifecycle IT management and execution spans the “cradle to grave” IT processes, including development (a dynamic phase), sustaining, and disposal of IT hardware, software, and associated services as defined in the Statement of Work.

The three areas of work are as follows:

Baseline A – NASA Aircraft Management Information System (NAMIS) Services (Full & Open Competition)

Baseline B – Flight Operations Directorate (FOD) Information Technology (IT) and Planning, Integration, and Control (PIC) Services (Small Business Set-Aside)

Multiple-Award IDIQ (Full & Open Competition)

BD-SEB-16-188 2

Baseline A and Baseline B are Cost-Plus-Fixed-Fee (CPFF). Authorization to perform work under the multiple-award IDIQ vehicle will be through the issuance of CPFF and Firm-Fixed- Price (FFP) task orders. Baseline B has been set aside for small businesses. Baseline A and the multiple-award IDIQ will be conducted under full and open competition. For IDIQ, the Government may reserve one or more contract awards for small business concerns in accordance with FAR 19.502-4. The Government intends to award the JOIST IDIQ to enough small business companies to solicit competition restricted to small businesses.

Large businesses may propose to either Baseline A, IDIQ, or both areas of work. Small Businesses may propose to either Baseline A, Baseline B, IDIQ, or any combination of the three areas of work. Offerors are not required to propose on all areas of work. Each area of work will be evaluated individually for all factors; proposing on any one area of work will not enhance or diminish credibility in another area of work. One proposal is allowed per offeror;

alternate proposals will not be accepted.

JOIST has been assigned the North American Industry Classification System code 541512, Custom Systems Design Services, with a Small Business Administration-designated small business size standard of $27.5 million in average gross sales over a 3-year period.

The Government anticipates a 5-year period of performance for both Baseline A and Baseline B, both comprised of a 2-year base period of performance followed by a 2-year option and a 1-year option. The phase-in period will be 60 days for all awardees. The multiple-award IDIQ vehicle will have a 5-year ordering period with a phase-in period of 60 days.

NASA plans to award IDIQ task orders in accordance with NASA FAR Supplement 1852.216-80, Task Ordering Procedures, to fulfill the annual requirements. The task order requirements shall be priced utilizing the labor categories and proposed rates in Section B, clauses B.7 and B.8.

The multiple-award IDIQ portion of this solicitation includes a Sample Task Order that is representative of the tasks to be performed under the scope of the resultant JOIST contracts.

The Government reserves the right to award the Sample Task Order, as proposed, at contract start.

Upon award, the Government reserves the right to unilaterally modify the contract(s) to remove any unsuccessful proposed areas of work in Section C and any clauses or attachments not applicable to the areas awarded.

Offerors should ensure their company is listed in the on-line database for the following:

System for Award Management: https://www.sam.gov U.S. Department of Labor Veterans’ Employment and Training Service:

http://www.dol.gov/vets/vets-100.html Data Universal Numbering System: http://fedgov.dnb.com/webform

BD-SEB-16-188 3

ELECTRONIC ACCESS:

This DRFP, a technical library, and other information about this solicitation can be accessed electronically at the following web address:

http://procurement.jsc.nasa.gov/joist

PROPOSAL SUBMISSIONS:

Proposals submitted in response to this solicitation shall include the offeror’s name and complete address, including street, city, county, state, and 9-digit zip code. Also include telephone and fax numbers and the e-mail address of the contact person responsible for the proposal.

Offerors are required to have a Commercial and Government Entity (CAGE) code that matches the corporate address submitted with its proposal. Insert the company’s CAGE code in Block 15A on Standard Form 33. Block 15A will appear next to the name and address of the offeror.

Only one proposal per Offeror will be accepted. If more than one proposal is received from a single Offeror, the Government will accept the last proposal received before the submission deadline. All other versions will be regarded as unacceptable. It should be noted that this solicitation does not include Alternate II for FAR Clause 52.215-1; therefore, alternate proposals will not be accepted. Any proposal that is made contingent upon receiving an award of one or more other areas of work is an alternate proposal and will be considered non-responsive to the JOIST solicitation. Such proposals will not be evaluated.

Offerors must deliver their proposal in accordance with Provision L.9, JSC 52.215-109 Proposal Marking and Delivery (AUG 2012).

The projected proposal due date is NASA/JSC no later than 1:30 p.m., Central Time, on November 29, 2016.

In accordance with the proposal instructions in Section L.16.2, the proposals are to be submitted in hard copy and CD-ROM formats.

Proposals that arrive after the prescribed time for receipt will be considered late and treated in accordance with FAR 52.215-1, “Instructions to Offerors-Competitive Acquisitions.”

E-MAIL CORRESPONDENCE:

All e-mail correspondence related to this solicitation shall be submitted to the following e-mail address:

Audrey Montgomery, Contracting Officer audrey.c.montgomery@nasa.gov

BD-SEB-16-188 4

QUESTIONS RELATED TO THE DRFP

All questions and comments related to the enclosed Draft RFP shall be submitted in writing via the e-mail address listed below the section entitled “E-mail Correspondence.” Please title the e-mail “Questions/Comments – JOIST DRFP” in the subject block and include the e-mail address, name, and daytime phone number of the person submitting questions or comments.

Offerors shall submit all questions by close of business September 30, 2016. Answers to questions and comments will be posted to the Federal Business Opportunities website at https://www.fbo.gov through an amendment to the DRFP and posted to the JOIST procurement website at http://procurement.jsc.nasa.gov/joist.

Oral communications are not acceptable in response to this notice.

COMMUNICATION WITH INDUSTRY:

Offerors are responsible for monitoring the Federal Business Opportunities Website, https://www.fbo.gov, and the JOIST acquisition website, http://procurement.jsc.nasa.gov/joist, for any amendments to the DRFP, additional information, and changes to the schedule.

The Government anticipates a Pre-Proposal Conference on October 14, 2016. Information will be posted as it becomes publicly available.

The DRFP does not commit the Government to award a contract nor does it obligate the Government for costs incurred in the preparation and submittal of proposals in anticipation of a contract or comments in response to this DRFP. In the event of a discrepancy between this letter and the JOIST DRFP, the JOIST DRFP shall govern.

Thank you for your participation and interest in this procurement.

Audrey C. Montgomery Contracting Officer

SOLICITATION, OFFER AND AWARD 1. THIS CONTRACT IS A RATED ORDER

UNDER DPAS (15 CFR 700)

RATING PAGE OF PAGES

2. CONTRACT NUMBER 3. SOLICITATION NUMBER 4. TYPE OF SOLICITATION 5. DATE ISSUED 6. REQUISITION/PURCHASE NUMBER

CODE7. ISSUED BY 8. ADDRESS OFFER TO (If other than item 7)

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

SOLICITATION

9. copies for furnishings the supplies or services in the Schedule will be received at the place specified in item 8, or if Sealed offers in original and See L.16 hand carried, in the depository located in until

CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

10. FOR

INFORMATION

CALL:

A. NAME B. TELEPHONE (NO COLLECT CALLS)

AREA CODE NUMBER EXTENSION

C. E-MAIL ADDRESS

11. TABLE OF CONTENTS

(X) SEC. DESCRIPTION PAGE(S) (X) SEC. PAGE(S)DESCRIPTION

A B C D E F G H

I

J

K

L

M EVALUATION FACTORS FOR AWARD

INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

REPRESENTATIONS, CERTIFICATIONS AND OTHER

STATEMENTS OF OFFERORS

PART IV - REPRESENTATIONS AND INSTRUCTIONS

LIST OF ATTACHMENTS

PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACH.

CONTRACT CLAUSESSOLICITATION/CONTRACT FORM

SUPPLIES OR SERVICES AND PRICES/COSTS

DESCRIPTION/SPECS./WORK STATEMENT

PACKAGING AND MARKING

INSPECTION AND ACCEPTANCE

DELIVERIES OR PERFORMANCE

CONTRACT ADMINISTRATION DATA

SPECIAL CONTRACT REQUIREMENTS

NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

OFFER (Must be fully completed by offeror)

12. In compliance with the above, the undersigned agrees, if this offer is accepted within calendar days (60 calendar days unless a different period is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT

(See Section I, Clause No. 52.232-8)

14. ACKNOWLEDGMENT OF AMENDMENTS

(The offeror acknowledges receipt of amendments to the SOLICITATION for offerors and related documents numbered and dated):

10 CALENDAR DAYS (%) 20 CALENDAR DAYS (%) 30 CALENDAR DAYS (%) CALENDAR DAYS(%)

DATEAMENDMENT NO.AMENDMENT NO. DATE

15A. NAME AND

ADDRESS

OF OFFER-

OR

CODE FACILITY 16. NAME AND THE TITLE OF PERSON AUTHORIZED TO SIGN OFFER

(Type or print)

15B. TELEPHONE NUMBER

AREA CODE NUMBER EXTENSION

15C. CHECK IF REMITTANCE ADDRESS IS

DIFFERENT FROM ABOVE - ENTER SUCH

ADDRESS IN SCHEDULE.

17. SIGNATURE 18. OFFER DATE

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEMS NUMBERED 20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

22. AUTHORITY FOR USING OTHER THAN FULL OPEN COMPETITION:

10 U.S.C. 2304 (c) ( )41 U.S.C. 3304(a)

24. ADMINISTERED BY (If other than Item 7)

26. NAME OF CONTRACTING OFFICER (Type or print)

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

AUTHORIZED FOR LOCAL REPRODUCTION

Previous edition is unusable

23. SUBMIT INVOICES TO ADDRESS SHOWN IN

(4 copies unless otherwise specified)

25. PAYMENT WILL BE MADE BY

27. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

28. AWARD DATE

CODE

ITEM

STANDARD FORM 33 (REV. 6/2014)

Prescribed by GSA - FAR (48 CFR) 53.214 (c)

SEALED BID (IFB)

NEGOTIATED (RFP)

(Hour) (Date)

PART I - THE SCHEDULE PART II - CONTRACT CLAUSES

DO-C9 1

4200580323

JSC

NASA/Johnson Space Center Attn: Audrey C. Montgomery / BR

NNJ17580323R

See L.16

Audrey C. Montgomery audrey.c.montgomery@nasa.go

5 10

See L.16 local time See L.16

281 7927510

09/19/2016

See G.1 and G.2

Audrey C. Montgomery

NNJ17580323R A-1

SECTION A – TABLE OF CONTENTS

Section # Clause Title Date Page A Standard Form 33 1 A Table of Contents A-1 B 1 Listing of Clauses Incorporated by Reference B-1 B 2 Services to be Furnished B-1 B 3 Contract Type B-1 B 4 Phase-In and Contract Values B-1

B 5 1852.232-

Contract Funding Jun-90 B-2

B 6

JSC

52.216-90 IDIQ Minimum and Maximum Ordering

Limits Aug-13 B-2

B 7 CPFF IDIQ Task Order Estimating B-2

B 8 FFP IDIQ Order Estimating B-5

C Statement of Work C-1 D 1 Listing of Clauses Incorporated by Reference D-1 E 1 Listing of Clauses Incorporated by Reference E-1 E 2 52.246-11 Higher-Level Contract Quality Requirement Dec-14 E-1

E 3 1852.246-

Material Inspection and Receiving Report Apr-15 E-2

F 1 Listing of Clauses Incorporated by Reference F-1 F 2 Place of Performance F-1 F 3 Period of Performance F-1

F 4 Option to Extend Period of Performance F-1

F 5 Shipping Instructions F-2 F 6 Contract Transition F-2 G 1 Listing of Clauses Incorporated by Reference G-1

G 2

JSC

52.216-92 Submission of Vouchers for Payment May-14 G-1

G 3 1852.245-

Installation-Accountable Government

Property Jan-11 G-2

G 4

JSC

52.204-91

Security/Badging Requirements for Foreign National Visitors and

Employees/Representatives of Foreign Contractors

May-13 G-4

NNJ17580323R A-2

G 5

JSC

52.223-92 JSC Hazardous Materials Use May-09 G-5

G 6

JSC

52.242-92 Identification of Employees May-13 G-6

G 7 Technical Direction G-6 H 1 Listing of Clauses Incorporated by Reference H-1

H 2 1852.232-

Limitation of Funds (Fixed-Price Contract) Mar-89 H-1

H 3

JSC

52.219-90 Small Business Subcontracting Goals Oct-06 H-3

H 4

JSC

52.223-93 Environmental and Energy Conservation

Requirements Feb-11 H-3

H 5

JSC

52.242-94 Administrative Leave Sep-08 H-4

H 6 1852.235-

Key Personnel and Facilities Mar-89 H-5

H 7 Special Provisions for Contract Changes H-5 I 1 Listing of Clauses Incorporated by Reference I-1 I 2 52.204-1 Approval of Contract Dec-89 I-5 I 3 52.216-18 Ordering Oct-95 I-5 I 4 52.216-19 Order Limitations Oct-95 I-6 I 5 52.216-22 Indefinite Quantity Oct-95 I-6 I 6 52.216-80 Task Ordering Procedure Oct-96 I-6 I 7 52.217-9 Option to Extend the Term of the Contract Mar-00 I-7

I 8 52.219-9

Alt. II Small Business Subcontracting Plan Alt. II

(Oct 2001) Oct-15 I-8

I 9 52.219-13 Notice of Set-Aside Orders Nov-11 I-15 I 10 52.222-17 Nondisplacement of Qualified Workers May-14 I-15 I 11 52.222-35 Equal Opportunity for Veterans Oct-15 I-19

I 12 52.222-36 Equal Opportunity for Workers with

Disabilities Jul-14 I-20

I 13 52.223-9 Estimate of Percentage of Recovered Material

Content for EPA-Designated Products May-08 I-20

I 14 52.232-40 Providing Accelerated Payments to Small

Business Subcontractors Dec-13 I-20

I 15 52.252-2 Clauses Incorporated by Reference Feb-98 I-21

I 16 1852.225-

Restriction on Funding Activity with China Feb-12 I-21

I 17 1852.225-

Notification Prior to Acquiring Information Technology Systems from Entities Owned, Directed, or Subsidized by the People's Republic of China

Jun-13 I-21

NNJ17580323R A-3

J Listing of Attachments J-1 J-01 Data Requirements List (DRL) J-01-1 J-02 Data Requirements Documents (DRDs) J-02 J-02 DRD-01 Contract Phase-In Plan J-02 DRD-02 Total Compensation Plan J-02 DRD-03 Contract Management and Staffing Plan

J-02 DRD-04

Small Business Subcontracting Plan and

Reports

J-02 DRD-05

Organizational Conflict of Interest (OCI)

Mitigation Plan

J-02 DRD-06

Contractor Information Technology (IT) Security Management Plan and Reports

J-02 DRD-07

Government Property Management Plan

(PMP)

J-02 DRD-08 Safety and Health Plan and Reports

J-02 DRD-09

Emergency Preparedness & Disaster

Recovery / Continuity of Operations Plan

(DRCOP)

J-02

DRD-

10A

Work Breakdown Structure (WBS) –

Baseline A

10B

Work Breakdown Structure (WBS) –

Baseline B

J-02 DRD-11 Reports Required for Logistics

J-02 DRD-12

Environmental and Energy Consuming

Product Compliance Reports

J-02 DRD-13

IT Capital Planning and Investment Control

(CPIC)

J-02 DRD-14 Equipment Replacement Plan J-02 DRD-15 Status Reports and Reviews J-02 DRD-16 Reprocurement Data Package

J-02

17A

Monthly Cost Reporting (533 and

Supplemental Requirements) – Baseline A

17B

Supplemental Requirements) – Baseline B

17IDIQ

Supplemental Requirements) – IDIQ

J-02 DRD-18

Monthly Performance Report - FFP Task

Orders

J-03 Standard Labor Categories (SLCs) J-03-1

J-04 List of Government-Furnished Computer

Software J-04-1

NNJ17580323R A-4

J-04A List of Government-Furnished Computer

Software – Baseline A J-04A-1

J-04B List of Government-Furnished Computer

Software – Baseline B J-04B-1

J-05 List of Installation-Accountable Government

Property J-05-1

J-05A List of Installation-Accountable Government

Property – Baseline A J-05A-1

J-05B List of Installation-Accountable Government

Property – Baseline B J-05B-1

J-06 List of Government-Provided Facilities J-06-1 J-07 List of Applicable Documents J-07-1 J-08 Contract Phase-In Plan J-08-1 J-09 Total Compensation Plan J-09-1 J-10 Management and Staffing Plan J-10-1 J-11 Small Business Subcontracting Plan J-11-1

J-12 Organizational Conflict of Interest (OCI)

Mitigation Plan

J-12-1

J-13 IT Security Management Program Plan J-13-1 J-14 Government Property Management Plan J-14-1 J-15 Safety & Health Plan J-15-1

J-16 Emergency Preparedness & Disaster

Recovery/Continuity of Operations Plan

(DRCOP)

J-16-1

J-17 Work Breakdown Structure (WBS) J-17-1 J-18 Equipment Replacement (ER) Plan J-18-1

K 1 Listing of Provisions Incorporated by

Reference K-1

K 2 52.204-8 Annual Representations and Certifications Apr-16 K-1

K 3 52.230-1 Cost Accounting Standards Notices and

Certification Oct-15 K-4

K 4 52.230-7 Proposal Disclosure - Cost Accounting

Practice Changes Apr-05 K-6

K 5 1852.209-

Certification by Offerors Regarding Federal Income Tax Filing and Federal Income Tax

Violations (DEVIATION) Apr-15 K-7

K 6 1852.209-

Representation by Corporations Regarding an Unpaid Delinquent Tax Liability or a Felony

Conviction under any Federal Law

(DEVIATION)

Apr-15 K-7

NNJ17580323R A-5

K 7 1852.209-

Representation by Entities Regarding Restrictions of Whistleblowing

(DEVIATION)

Apr-15 K-8

K 8 1852.225-

Restriction on Funding Activity with China -

Representation (DEVIATION) Feb-12 K-9

K 9 1852.225-

Information Technology Systems from Entities Owned, Directed, or Subsidized by the People's Republic of China

(DEVIATION)

Jun-13 K-9

K 10 1852.239-

Review of the Offeror's Information Technology Systems Supply Chain

(DEVIATION)

Apr-14 K-10

L 1 Listing of Provisions Incorporated by

Reference L-1

L 2 Government-Provided Facilities and Services L-1

L 3 52.215-20

Alt. IV

Requirements for Certified Cost or Pricing Data and Data Other Than Certified Cost or

Pricing Data Alt. IV (Oct 2010) Oct-10 L-2

L 4 52.216-1 Type of Contract Apr-84 L-2

L 5 52.233-2 Service of Protest Sep-06 L-2

L 6 52.252-1 Solicitation Provisions Incorporated by

Reference Feb-98 L-2

L 7 52.252-5 Authorized Deviations in Provisions Apr-84 L-2

L 8 1852.215-

Preproposal/Pre-Bid Conference Apr-15 L-3

L 9

JSC

52.215-

Proposal Marking and Delivery Aug-12 L-3

L 10 1852.215-

Proposal Page Limitations Apr-15 L-4

L 11

JSC

52.242-90 JSC Super-Flex Work Schedule Mar-14 L-6

L 12 Availability of Specifications L-7 L 13 Communications Regarding this Solicitation L-7 L 14 Offeror Acceptance Period L-7 L 15 Period Covered by Procurement L-8

NNJ17580323R A-6

L 16 Instructions for Proposal Preparation L-8 L 16.1 Introduction L-8

L 16.2 Proposal Arrangement, Page Limitations, Copies, and Due Dates L-10

L 16.3

JSC

52.215-

Streamlined Procurement Proposal Instructions

Feb-14 L-13

L 16.4 Technical/Management Factor - Volume I L-13

L 16.5 Past Performance - Volume II L-16

L 16.6 Cost and Price Factor - Volume III L-19

L 16.7 Responsibility Considerations - Volume IV L-45

L 16.8 Model Contract - Volume V L-48

L-01 Standard Labor Categories L-01-1 L-02 Government Resource Estimate L-02-1 L-03 Sample Task Order 1 L-04 Past Performance Questionnaire Templates L-04-1 L-05 Relevant Past Performance Matrix L-05-1 L-06 Past Performance Consent Letters L-06-1 L-07 Cost and Price Templates L-07-1 L-08 Small Business Subcontracting Tables L-08-1

L-09 SF1408 Pre-Award Survey of Prospective

Contractor's Accounting System L-09-1

M 1 Listing of Provisions Incorporated by

Reference M-1

M 2 Evaluation Factors for Award M-1 M 2.1 Technical/Management Factor - Volume I M-3

M 2.2 Past Performance Factor - Volume II M-4

M 2.3 Cost and Price Factor - Volume III M-7 M 2.4 Responsibility Considerations - Volume IV M-8 M 2.5 Model Contract - Volume V M-9

[END OF SECTION]

NNJ17580323R B-1

SECTION B – SUPPLIES OR SERVICES AND PRICES/COSTS

B.1 Listing of Clauses Incorporated by Reference NOTICE: The following contract clauses pertinent to this section are hereby incorporated by reference:

I. Federal Acquisition Regulation (48 CFR Chapter 1)

Provision Number Date Title None incorporated by reference.

II. NASA FAR Supplement (48 CFR Chapter 18) Provision Number Date Title None incorporated by reference.

(End of Clause)

B.2 Services to be Furnished The Contractor shall provide all resources and services (except as may be expressly stated in this contract as furnished by the Government) necessary to accomplish requirements in accordance with the Statement of Work (SOW) set forth in Section C, as well as any information or actions required by other clauses or attachment incorporated in sections A-J of this contract.

The Contractor shall provide all resources and services (except as may be expressly stated in this contract as furnished by the Government) necessary to perform phase-in period activities, in accordance with the Phase-in Plan (Attachment J-08).

(End of Clause)

B.3 Contract Type The contract type for the JOIST contract is as follows:

(a) Baseline A: Cost-Plus-Fixed-Fee (CPFF)

(b) Baseline B: CPFF

(c) Multiple-Award IDIQ: CPFF and Firm-Fixed-Price (FFP) task orders.

(End of Clause)

B.4 Phase-In and Contract Values

(a) Baseline A: NASA Aircraft Management Information System (NAMIS) Services

(1) The total firm-fixed price (FFP) phase-in of Baseline A is $[TO BE PROPOSED (TBP)]. This value is not included in the contract value in (a)(2).

(2) The estimated cost of Baseline A is $[TBP], exclusive of the fixed-fee of $[TBP]. The total estimated cost and fixed-fee of Baseline A is $[TBP].

(b) Baseline B: Flight Operations Directorate (FOD) IT Services

(1) The total FFP phase-in of Baseline B is $[TBP]. This value is not included in the contract value in (b)(2).

(2) The estimated cost of Baseline B is $[TBP], exclusive of the fixed-fee of $[TBP]. The total estimated cost and fixed-fee of Baseline B is $[TBP].

(c) Indefinite Delivery/Indefinite Quantity (IDIQ)

(1) The total FFP phase-in for IDIQ is $[TBP]. This value is not included in the contract value in (c)(2).

NNJ17580323R B-2

(2) Cost-Plus-Fixed-Fee (CPFF) Task Orders (TOs): The estimated cost of CPFF TOs is $[To Be Determined (TBD)], exclusive of the fixed-fee of $[TBD]. The total estimated cost and fixed-fee of CPFF TOs is $[TBD].

(3) FFP TOs: The total firm fixed price of FFP TOs is $[TBD].

(d) The estimated cost of this contract is $[TBD], exclusive of the fixed-fee of $[TBD]. The total estimated cost and fixed-fee of this contract is $[TBD].

[Applicable only to IDIQ: Paragraphs c-e of this clause shall be unilaterally updated periodically to reflect the total value of task orders issued.]

(End of Clause)

B.5 NFS 1852.232-81 Contract Funding (Jun 1990) [Applicable only to cost-reimbursable]

(a) For purposes of payment of cost, exclusive of fee, in accordance with the Limitation of Funds clause, the total amount allotted by the Government to this contract is $[TBD]. This allotment is for Joint Operations & Integrated Systems Technology (JOIST) and covers the following estimated period of performance: October 1, 2017, through [TBD].

(b) An additional amount of $[TBD] is obligated under this contract for payment of fee.

(End of Clause)

B.6 52.216-90 IDIQ Minimum and Maximum Ordering Limits (Aug 2013) (JSC Procurement Instruction) [Applicable only to IDIQ]

In accordance with FAR 52.216-22, Indefinite Quantity, the guaranteed minimum to be ordered under this contract is $20,000 and the maximum which may be ordered under this contract is $134,500,000. This value is based on price. The Government is not obligated to order more than the minimum specified, but may order up to the maximum. The Contractor is obligated to fulfill orders issued, up to the maximum quantity.

(End of Clause)

B.7 CPFF IDIQ Task Order Estimating [Applicable only to IDIQ]

(a) Fully Burdened Rates exclusive of fee or profit –

The purpose of this clause is to set forth the rates to be utilized in the subsequent negotiation of CPFF IDIQ task orders in accordance with Clause I.6, Task Ordering Procedure. The bottom of the table allows indirect rates to be applied to any non-labor resources, except for travel, as required by task order, if applicable. Pricing of all CPFF IDIQ task orders shall be in accordance with the negotiated rates set forth below. Under no circumstances shall the rates used to price out task orders exceed the agreed-upon rates (including labor, indirect, and fee rates) in the Fully Burdened Rate Table shown below. The labor rates are fully-burdened composite team rates (prime and all subcontractors); but exclude prime fee. The rates in this table are maximum team rates which may be proposed or negotiated for individual task orders during contract performance, for any place of performance, and will be used for evaluating task orders and determining price reasonableness. The contractor may propose lower rates on individual orders. The parties agree that the fully burdened labor rates established below shall not be subject to any equitable adjustment (upwards or downwards), regardless of actual rates incurred during contract performance with the exception of those required by statute.

NNJ17580323R B-3

[Offeror to propose labor rates, maximum fee rate, and any rate applied to non-labor resources in the table below]

Table B-1: Labor Rates Category Unit CY1 CY2 CY3 CY4 CY5

Business Process Specialist I hr. TBP TBP TBP TBP TBP

Business Process Specialist II hr. TBP TBP TBP TBP TBP

Business Process Specialist III hr. TBP TBP TBP TBP TBP

Business Process Specialist IV hr. TBP TBP TBP TBP TBP

Business Specialist I hr. TBP TBP TBP TBP TBP

Business Specialist II hr. TBP TBP TBP TBP TBP

Computer Security Systems Specialist

hr. TBP TBP TBP TBP TBP

Computer Engineer I hr. TBP TBP TBP TBP TBP

Computer Engineer II hr. TBP TBP TBP TBP TBP

Computer Engineer III hr. TBP TBP TBP TBP TBP

Computer Engineer IV hr. TBP TBP TBP TBP TBP

Database Analyst I hr. TBP TBP TBP TBP TBP

Database Analyst II hr. TBP TBP TBP TBP TBP

Database Analyst III hr. TBP TBP TBP TBP TBP

Engineer I hr. TBP TBP TBP TBP TBP Engineer II hr. TBP TBP TBP TBP TBP Engineer III hr. TBP TBP TBP TBP TBP Engineer IV hr. TBP TBP TBP TBP TBP Graphic Specialist I hr. TBP TBP TBP TBP TBP

Graphic Specialist II hr. TBP TBP TBP TBP TBP

Graphic Specialist III hr. TBP TBP TBP TBP TBP

IT Professional I hr. TBP TBP TBP TBP TBP IT Professional II hr. TBP TBP TBP TBP TBP

NNJ17580323R B-4

IT Professional III hr. TBP TBP TBP TBP TBP

Program Manager hr. TBP TBP TBP TBP TBP

Project Control Specialist I hr. TBP TBP TBP TBP TBP

Project Control Specialist II hr. TBP TBP TBP TBP TBP

Project Control Specialist III hr. TBP TBP TBP TBP TBP

Project Control Specialist IV hr. TBP TBP TBP TBP TBP

Project Manager hr. TBP TBP TBP TBP TBP Quality Assurance Specialist

hr. TBP TBP TBP TBP TBP

Senior Training Specialist hr. TBP TBP TBP TBP TBP

Software Engineer I hr. TBP TBP TBP TBP TBP

Software Engineer II hr. TBP TBP TBP TBP TBP

Software Engineer III hr. TBP TBP TBP TBP TBP

Software Engineer IV hr. TBP TBP TBP TBP TBP

Software Engineer V hr. TBP TBP TBP TBP TBP

Software Quality Assurance Engineer

hr. TBP TBP TBP TBP TBP

Systems Administrator I hr. TBP TBP TBP TBP TBP

Systems Administrator II hr. TBP TBP TBP TBP TBP

Systems Administrator III hr. TBP TBP TBP TBP TBP

Technical Editor hr. TBP TBP TBP TBP TBP Technical Writer hr. TBP TBP TBP TBP TBP Training Specialist hr. TBP TBP TBP TBP TBP

Web Software Developer hr. TBP TBP TBP TBP TBP

Other hr. TBP TBP TBP TBP TBP

hr. TBP TBP TBP TBP TBP

NNJ17580323R B-5

Indirect Cost Rate to be applied to non-labor resources (Identify separately each rate(s))

TBP%

**Fixed Fee Rate Maximum TBP%

* Offeror may propose additional labor categories but must fill-in the proposed rates in this table and provide the proposed labor category’s description and qualifications in Attachment J-03, Standard Labor Categories.

** Maximum fee rate to be applied to cost-reimbursement task orders

(b) Travel All travel shall be in accordance with the Federal Travel Regulation (FTR), approved by the Government prior to travel, and allocated to the contract based on actual airfare and per diem rates per the most current official contiguous United Stated (CONUS) or Outside (OCONUS) Per Diem Rates, located at www.gsa.gov/travelpolicy. All requests for travel shall include the purpose and the rationale for the travel, such as why the purpose cannot be accomplished through a means other than travel (i.e., teleconferencing).

Costs relating to approved travel should be allocated to individual task orders under this contract. Vouchers may be submitted upon completion of individual trips and shall be prepared and submitted in accordance with Clause G.2 entitled “Submission of Voucher for Payment.” The vouchers/invoices shall include copies of receipts for airfare, lodging, car rental, and other expenses as required by the company policy. All costs for trips will be limited as follows:

(1) The maximum allowable costs for lodging, meals, and incidental expenses are limited to current Government-established per diem rates.

(2) The maximum allowable cost for use of privately owned vehicles shall be restricted to the

Federal Travel Regulation.

(3) The allowable air travel expenses are limited to standard coach fare except under FTR.

(4) The allowable automobile rental cost is in accordance with the FTR.

(5) The per diem paid on travel days are ¾ per diem. The time spent in travel is not considered.

(6) No fee shall be applied to the costs of travel.

(c) Materials and other Non-Labor Costs Non-labor Resources, including but not limited to, materials, equipment, and facilities will be negotiated on a task order basis in accordance with clause I.6, Task Ordering Procedure. As applicable, include separate cost/price estimates for materials and other miscellaneous non-labor costs that are required for performance of the task order. All non-labor costs that are proposed must be allowable and allocable in accordance with the FAR, NASA FAR Supplement, and any other applicable NASA procurement policy documents. The

NNJ17580323R B-6

Contractor shall include back-up information with their estimate that provides rationale for their proposed cost/price estimates for materials and other non-labor costs.

(d) Fee Rates The Offeror shall propose fee rates that are commensurate with the type of work authorized under the resultant contract. Task orders issued under the resultant contract shall not exceed the originally-proposed fee or profit rates.

(End of Clause)

B.8 FFP IDIQ Order Estimating [Applicable only to IDIQ]

(a) Fully Burdened Rates exclusive of profit –

The purpose of this clause is to set forth the rates to be utilized in the subsequent negotiation of FFP IDIQ orders in accordance with clause I.6, Task Ordering Procedure. The bottom of the table allows indirect rates to be applied to any non-labor resources, except for travel, as required by task order, if applicable. Pricing of all FFP IDIQ orders shall be in accordance with the negotiated rates set forth below. Under no circumstances shall the rates used to price out task orders exceed the agreed-upon rates (including labor, indirect, and profit rates) in the Fully Burdened Rate Table shown below. The labor rates are fully-burdened composite team rates (prime and all subcontractors); these composite labor rates include wages, overhead, and G&A, but exclude prime profit. The rates in this table are maximum rates which may be proposed or negotiated for individual task orders during contract performance, for any place of performance, and will be used for evaluating task orders/revisions and determining price reasonableness. The Contractor may propose lower rates on individual orders. The parties agree that the fully burdened labor rates established below shall not be subject to any equitable adjustment (upwards or downwards), regardless of actual rates incurred during contract performance with exception of those required by statute.

[Offeror to propose labor rates, maximum profit rate, and any rate applied to non-labor resources in the table below]

Table B-2: Labor Rates

Category Unit CY1 CY2 CY3 CY4 CY5 Business Process Specialist I hr. TBP TBP TBP TBP TBP

Business Process Specialist II hr. TBP TBP TBP TBP TBP

Business Process Specialist III hr. TBP TBP TBP TBP TBP

Business Process Specialist IV hr. TBP TBP TBP TBP TBP

Business Specialist I hr. TBP TBP TBP TBP TBP Business Specialist II hr. TBP TBP TBP TBP TBP Computer Security Systems Specialist hr. TBP TBP TBP TBP TBP

Computer Engineer I hr. TBP TBP TBP TBP TBP

NNJ17580323R B-7

Computer Engineer II hr. TBP TBP TBP TBP TBP

Computer Engineer III hr. TBP TBP TBP TBP TBP

Computer Engineer IV hr. TBP TBP TBP TBP TBP

Database Analyst I hr. TBP TBP TBP TBP TBP Database Analyst II hr. TBP TBP TBP TBP TBP Database Analyst III hr. TBP TBP TBP TBP TBP Engineer I hr. TBP TBP TBP TBP TBP Engineer II hr. TBP TBP TBP TBP TBP Engineer III hr. TBP TBP TBP TBP TBP Engineer IV hr. TBP TBP TBP TBP TBP Graphic Specialist I hr. TBP TBP TBP TBP TBP Graphic Specialist II hr. TBP TBP TBP TBP TBP Graphic Specialist III hr. TBP TBP TBP TBP TBP

IT Professional I hr. TBP TBP TBP TBP TBP IT Professional II hr. TBP TBP TBP TBP TBP IT Professional III hr. TBP TBP TBP TBP TBP Program Manager hr. TBP TBP TBP TBP TBP Project Control Specialist I hr. TBP TBP TBP TBP TBP

Project Control Specialist II hr. TBP TBP TBP TBP TBP

Project Control Specialist III hr. TBP TBP TBP TBP TBP

Project Control Specialist IV hr. TBP TBP TBP TBP TBP

Project Manager hr. TBP TBP TBP TBP TBP Quality Assurance Specialist hr. TBP TBP TBP TBP TBP

Senior Training Specialist hr. TBP TBP TBP TBP TBP

Software Engineer I hr. TBP TBP TBP TBP TBP Software Engineer II hr. TBP TBP TBP TBP TBP Software Engineer III hr. TBP TBP TBP TBP TBP

Software Engineer IV hr. TBP TBP TBP TBP TBP

Software Engineer V hr. TBP TBP TBP TBP TBP Software Quality Assurance Engineer hr. TBP TBP TBP TBP TBP

Systems Administrator I hr. TBP TBP TBP TBP TBP

NNJ17580323R B-8

Systems Administrator II hr. TBP TBP TBP TBP TBP

Systems Administrator III hr. TBP TBP TBP TBP TBP

Technical Editor hr. TBP TBP TBP TBP TBP Technical Writer hr. TBP TBP TBP TBP TBP Training Specialist hr. TBP TBP TBP TBP TBP Web Software Developer hr. TBP TBP TBP TBP TBP

Other hr. TBP TBP TBP TBP TBP

hr. TBP TBP TBP TBP TBP

hr. TBP TBP TBP TBP TBP

hr. TBP TBP TBP TBP TBP Indirect Cost Rate to be applied to non-labor resources (Identify separately each rate(s))

TBP %

**Profit Rate Maximum for Non- Labor Resources

* Offeror may propose additional labor categories but must fill-in the proposed rates in this table and provide the proposed labor category’s description and qualifications in Attachment J-03, Standard Labor Categories.

** Maximum profit rate to be applied to non-labor resources for firm-fixed price task orders

(b) Travel All travel shall be in accordance with the Federal Travel Regulation, approved by the Government prior to travel, and allocated to the contract based on actual airfare and per diem rates per the most current official contiguous United Stated (CONUS) or Outside (OCONUS) Per Diem Rates, located at www.gsa.gov/travelpolicy. All requests for travel shall include the purpose and the rationale for the travel, such as why the purpose cannot be accomplished through a means other than travel (i.e., teleconferencing). Costs relating to approved travel will be charged directly to individual task orders under this contract.

(c) Materials and other Non-Labor Costs Non-labor Resources, including but not limited to, materials, equipment, and facilities will be negotiated on a task order basis in accordance with clause I.6, Task Ordering Procedure. As applicable, include separate cost/price estimates for materials and other miscellaneous non-labor costs that are required for performance of the task order. All non-labor costs that are proposed must be allowable and allocable in accordance with the FAR, NASA FAR Supplement, and any other applicable NASA procurement policy documents. The Contractor shall include back-up information with their estimate that provides rationale for their proposed cost/price estimates for materials and other non-labor costs.

NNJ17580323R B-9

(d) Profit Rates The Offeror shall propose profit rates that are commensurate with the type of work authorized under the resultant contract. Task orders issued under the resultant contract shall not exceed the originally-proposed fee or profit rates.

(End of Clause)

[END OF SECTION]

NNJ17580323R C-1

SECTION C – STATEMENT OF WORK

NNJ17580323R C-2

Contents of Section C: JOIST Statement of Work

Introduction

1 Baseline A: NAMIS Services

1.1 Scope

1.2 General Requirements

1.2.1 Contract Management

1.2.2 Task Management

1.2.3 Task and Project Control

1.2.4 Planning and Execution

1.2.5 Change Management

1.2.6 Acceptance of Software

1.2.7 Briefings, Schedules, and Budgets

1.2.8 Requirements Analysis & Development Services

1.2.9 Process Analysis Services

1.2.10 Quality Assurance and Process Certifications

1.2.11 Technology Evaluations

1.2.12 Government Property

1.2.13 Non-Disclosure Agreements (NDAs)

1.2.14 Information Technology Security

1.2.15 Emergency Preparedness

1.2.16 Regulatory Impacts

1.3 Infrastructure Services Requirements

1.3.1 Configuration Management and Control

1.3.2 System Testing and Quality Control

1.3.3 Implementation Services

1.3.4 System Integration Services

1.3.5 Infrastructure Support and Operations

1.3.6 Server and System Administration

1.3.7 Disaster Recovery and Continuity of Operations Plan (DRCOP)

1.4 End-User Support Services Requirements

1.4.1 User Support and Help Desk

NNJ17580323R C-3

1.4.2 User Training

1.5 Software Development, Maintenance, and Sustaining Engineering

1.5.1 Software Maintenance and Sustaining Engineering

1.5.2 Software Development and Modification Services

1.6 Technical Publications and Document Management

2 Baseline B: FOD IT and PIC Services

2.1 Scope

2.2 General Requirements

2.2.1 Contract Management

2.2.2 Change Management

2.2.3 Technical Meeting Support

2.2.4 Technology Evaluations

2.2.5 Logistics

2.2.6 Government Property

2.2.7 Non-Disclosure Agreements (NDAs)

2.2.8 Information Technology Security

2.2.9 Emergency Preparedness

2.3 Infrastructure Service Requirements

2.3.1 Configuration Management and Control

2.3.2 FOD IT (FIT) System Sustaining Engineering Support

2.3.3 FOD IT (FIT) System Operations Support

2.3.4 Collaboration and Web Services Support

2.3.5 Obsolescence Management

2.3.6 Mobile IT Asset Management

2.4 End-User Support Requirements

2.4.1 Enhanced User Support Services

2.4.2 Standard User Support Services

2.5 Software Development, Maintenance, and Sustaining Engineering

2.5.1 Software Maintenance and Sustaining Engineering

2.5.2 Software Development and Modification Services

2.6 IT Resource Management (ITRM) Support

2.7 Project Support and CM of FOD Project Information System

NNJ17580323R C-4

2.8 Business Planning and Control Office CMDM Support

2.9 Facility Utilization and Optimization Support

2.10 Schedule Support

2.11 Technical Integration Services

3 IDIQ

3.1 General Requirements

3.1.1 Contract Management

3.1.2 Change Management

3.1.3 Technology Evaluations

3.1.4 Government Property

3.1.5 Non-Disclosure Agreements (NDAs)

3.1.6 Information Technology Security

3.1.7 Emergency Preparedness

3.2 High-Level Requirements and Work Characterization (Tier Structure)

3.2.1 Tier 1: Highly-Specialized Operations Systems Technology, Software, & Support . 38

3.2.2 Tier 2: Management and Mission Support Services

3.2.3 Tier 3: Advanced Research and Development Technology Support

Appendix A: Acronyms

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Introduction

The purpose of the Joint Operations and Integrated System Technology (JOIST) contract is to provide for development, sustainment, and maintenance of specialized and highly-specialized information technology (IT) software, systems, and support to the Johnson Space Center (JSC) Flight Operations Directorate (FOD) and its affiliate organizations. JOIST spans the mission support requirements of NASA and JSC for the benefit of its external customers and partners, including, but not limited to, other NASA centers, International Partners, other Government organizations, and affiliated commercial enterprise partners.

The JOIST contracting vehicle consists of three parts: two single-award baselines and a multiple-award Indefinite Delivery/Indefinite Quantity (IDIQ) component. Under the terms of this solicitation and any related contracts, a "baseline" comprises activities that satisfy known, continuous US government requirements that exist independent of another baseline or any task order under the IDIQ vehicle. Baseline A and Baseline B content includes statically-defined, Full Lifecycle IT management and execution. Full Lifecycle IT management and execution spans the “cradle to grave” IT processes, including development (a dynamic phase), sustaining, and disposal of IT hardware, software, and associated services as defined in the Statement of Work.

The two single-award baselines are the following:

Baseline A: NASA Aircraft Management Information System (NAMIS) Services Baseline B: FOD IT and Planning, Integration, and Control (PIC) Services

The multiple-award IDIQ component consists of requirements for specialized, highly-specialized, and advanced research and development IT not covered under the baselines. The IDIQ scope is inclusive of Baseline A and Baseline B scope in the event that Baseline A or B options are not exercised, thereby allowing for the competition of that baseline scope as a task order or task orders amongst the JOIST multiple-award IDIQ awardees or other competitive environment.

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1 Baseline A: NAMIS Services

Baseline A provides the requirements for the IT and related support for NAMIS, an integrated, module-based, custom software suite that supports aircraft flight operations across NASA.

NAMIS is an Agency-wide system in use by Ames Research Center (ARC), Armstrong Flight Research Center (AFRC), Glenn Research Center (GRC), NASA Headquarters/Aircraft Management Division, Johnson Space Center (JSC), Kennedy Space Center (KSC), Langley Research Center (LaRC), and Wallops Flight Facility (WFF). NAMIS may also be used by other Government agencies and external organizations.

NAMIS operates under the authority of the Agency Chief Information Office. NAMIS is hosted by the Aircraft Operations Division of FOD at JSC. For other agencies and organizations, NAMIS may be hosted at JSC or hosted locally by the user on user resources. NAMIS is managed by the NASA NAMIS Project Manager and the NASA NAMIS Technical Manager reporting to the NAMIS Steering Committee.

NASA operates an extensive variety of types, series, and models of aircraft. Many are special purpose or heavily-modified aircraft. Operations and maintenance of such a diverse fleet requires extensive technical documentation and publications support, much of which is incorporated into NAMIS and all of which is included in the scope of Baseline A. The documentation consists of technical publications, including maintenance manuals, operating manuals, Service Bulletins (SB), Airworthiness Directives (AD), and Time Compliance Technical Orders (TCTO). The technical documentation is generated by multiple sources, including the military, the Original Equipment Manufacturer (OEM) and the Federal Aviation Administration (FAA). NASA must receive, review, and integrate all of the documentation from all of the sources and generate appropriate NASA technical documentation.

Frequently, NASA aircraft missions require that NASA design, fabricate, test, and implement aircraft modifications and configuration changes. Most of these changes require NASA, or the operating organization, to generate technical documentation to support and provide continued instructions for airworthiness. Most of these modifications are unique to the Agency’s aircraft and require expertise in multiple aeronautical engineering disciplines. The exact nature of the aircraft modifications requiring generation of documentation cannot be determined in advance.

NAMIS users depend on multiple computer-based systems and tools for safety and mission-critical decision support; consequently, this effort is heavily focused on quality assurance and quality control of all the aircraft operations support system components.

1.1 Scope

The scope includes all the life-cycle support elements for an enterprise-level, agency-wide IT project, including project management, requirements analysis, software development, testing, and verification. This includes the upgrading and integration of NAMIS and a range of data management systems to support all aspects of aviation and aircraft activities including maintenance, quality assurance, technical publications and documentation, NNJ17580323R C-8 engineering, and operations. This includes development of IT security management, Disaster Recovery and Continuity of Operations Plan (DRCOP) development and support, remote access support, sustaining support of deployed components, and execution of administration processes. Responsibilities also include supporting strategic and enterprise planning for the migration of IT and data management systems into a cost-effective open systems architecture that provides users with accurate and timely information.

The scope includes sustaining and modification of the NAMIS modules as necessary to adapt the system to provide support for other Agency activities, as required. NAMIS consists of seven modules:

a. Flight Scheduling Application

b. Flight Data Capture

c. Flight Records & Currency

d. Aircraft Logistics System

e. Work Card System

f. Aircraft Maintenance System

g. NASA Web Reporting Site

The scope includes sustaining and modification of the following supplemental applications as well as those listed in Attachment J-04, List of Government-Furnished Computer Software:

a. Change Request (CR)/Discrepancy Report (DR) Tracking System

b. Personnel Application (NAMIS Users)

c. Engineering Work Order Application

d. ViPER (Virtual Publications Electronic Repository)

e. QMT (Quality Management Tool)

f. NAARS (NASA Aviation Anomaly Reporting System)

g. Application Deployment Utility

h. Attachments Web Service

i. Nametags

The scope includes all services relating to implementing the NAMIS system at or on behalf of other agencies, including data cleansing, data loading, agency-specific capabilities, system configuration, development of training programs and materials, training, and user support.

The scope includes providing IT services related to implementing Center-based and Agency-wide systems, and includes all the usual and customary efforts implied by and associated with migrating legacy systems to automated processes, upgrading existing computer-based systems, and sustaining such systems.

The scope includes adapting the NAMIS modules for tracking and management of newly identified air and ground vehicles and other assets approved by the Government.

The scope extends to the associated systems that share data, hardware, software, or human resources with the NAMIS system. Examples include: security systems, system service interfaces, system data exchange interfaces, etc.

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The scope includes providing subject matter expertise at the request of the Government in all phases and aspects of aircraft operations, aircraft engineering, aircraft and ground safety, and NASA, OSHA and FAA regulatory requirements relating to safety and/or flight operations.

The scope includes system engineering, operations support and sustaining engineering, application development, system maintenance and operations, data management services, system integration services, infrastructure upgrades, security management, and prototyping.

The scope includes development and maintenance of the full spectrum of services associated with aircraft documentation.

In the event that NASA enters into an agreement with another Federal agency or external organization to implement the NAMIS modules at that external organization, the scope includes the full range of integration and implementation services for that organization.

1.2 General Requirements

This section of the Statement of Work (SOW) specifies the general requirements applicable to Baseline A.

1.2.1 Contract Management

The Contractor shall provide leadership, management oversight, direction, and problem resolution for all functions performed under Baseline A. The Contractor shall provide contract management to act as the primary interface to the Contracting Officer (CO), Contracting Officer Representative (COR), NASA NAMIS Project Manager, and the NASA NAMIS Technical Manager. The Contractor shall:

a. Provide a management interface who is authorized to direct day-to-day work, coordinate with NASA on contractual matters, respond to questions and action items from NASA, and resolve problems.

b. Prepare program performance metrics and report program performance.

c. Accept and utilize existing hardware, software, and documentation unless otherwise agreed with NASA.

d. For activities performed under this contract, adhere to the JSC Quality Management

System (QMS) and appropriate FOD quality management documentation.

e. Comply with Attachment J-07, List of Applicable Documents.

f. Integrate with and utilize, to the maximum extent practicable, the NASA-established contract management system that…

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