Attachment_L-04_Past_Performance_Questionnaire.docx
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- Joint Operations and Integrated Systems Technology (JOIST) Federal contract opportunity
- Solicitation number
- NNJ17580323R
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Attachment L-04
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Attachment L-04 – Past Performance Questionnaire Complete one set of letters and forms for each Past Performance reference. Additional space or blank sheets may be added to answer any question.
Transmittal Letter to Accompany Present/Past Performance Questionnaire
FROM:
SUBJECT: Present/Past Performance Questionnaire for Contract(s) or Key Personnel:
We are currently responding to NASA Johnson Space Center’s (JSC’s) Request for Proposal (RFP). This RFP requires Offerors to identify customers and solicit their response regarding our performance or the performance of the proposed Key Personnel.
We are providing present and past performance data for the past 3 years to NASA JSC relating to our performance/ the performance of the key personnel identified on contract ___________________ (contract name/number/key personnel name. The RFP instructs that we provide our customers with the attached questionnaire and requests that you provide requested data and submit it by 1:30 p.m. on November 29, 2016, directly to:
| JOIST Solicitation NNJ17580323R | |
| Attn: Audrey Montgomery | |
| NASA Johnson Space Center | |
| Email address: audrey.c.montgomery@nasa.gov |
The information contained in the completed Past Performance Questionnaire is considered sensitive and cannot be released to us, the Offeror. If you have any questions about the acquisition or the attached questionnaire, your questions must be directed back to the JSC point of contact identified above. Thank you for your timely assistance.
Sincerely, (Company Official)
Offeror Identification
Please provide the following information about the Offeror:
1. Contractor/Key Personnel Information
Company:
Key Personnel:
Division:
Mailing Address:
2. Contract Number:
3. Contract Type:
4. Product/Service Description:
5. Contract Award Date:
6. Period of Performance (basic and any options):
7. During this contract period of performance, this firm was the/a:
☐ Prime Contractor ☐ Significant Subcontractor ☐ Team Member ☐ Other (please describe): _____________________________
What percentage of the Total Contract Value for this contract did the firm/key personnel manage/ perform, and what is the Total Contract Value?
- Total contract value ___________
- Percentage of work performed by contractor ___________ For key personnel inquiries:
- Percentage of work managed or performed by the key personnel____________
8. Approximately how many people were/are employed under this contract? ____________
Ignore following question for key personnel inquiries.
9. Does a corporate or ownership relationship exist between the contractor being evaluated and your organization? ☐ No ☐ Yes – If yes, please describe the relationship: _____________________________________________________
10. Unusual contract features or conditions, including, but not limited to, requirements for CMMI-Level 3 or higher:
Past Performance Evaluation
Excellent (E) – Of exceptional merit, exemplary performance in a timely, efficient, and economical manner, very minor (if any) deficiencies with no adverse effect on overall performance.
Very Good (VG) – Very effective performance, fully responsive to contract requirements; contract requirements accomplished in a timely, efficient, and economical manner for the most part, only minor deficiencies.
Satisfactory (S) – Meets or slightly exceeds minimum acceptable standards, adequate results; reportable deficiencies with identifiable, but not substantial, effects on overall performance.
Poor/Unsatisfactory (P) – Does not meet minimum acceptable standards in one or more areas; remedial action required in one or more areas; deficiencies in one or more areas which adversely affect overall performance.
Not Applicable – Contractor not required to provide the service or product indicated or does not apply to the Key Personnel being evaluated.
Based on your knowledge of the contract/key personnel identified above, please provide your assessment of how well the contractor/key personnel performed in each of the following areas. It is very important to keep in mind that only performance in the past 3 years is relevant.
| Technical & Schedule Performance Category |
| N/A |
| P |
| S |
| VG |
| E |
1. Overall quality of technical services and support
2. Insight in understanding customer requirements and priorities
3. Initiative in identifying and resolving unforeseen technical and schedule problems (causes, impacts, and resolutions)
4. Record in identifying and mitigating risks and communicating the nature and mitigation strategies to the customer for discussion and decision
5. Content, accuracy, and timeliness of technical reports
6. Record in completing technical tasks/milestones, deliverables within established schedules
7. Please give a short narrative as to why you chose the adjectives you did in the above table.
8. Please give other particular strong/weak points of the contractor’s performance.
| IT Security Performance Category |
| N/A |
| P |
| S |
| VG |
| E |
9. Ability to produce and manage an inventory of authorized and unauthorized devices and software.
10. Ability to identify, implement, and operate secure configurations for hardware and software on mobile devices (e.g. laptops, smartphones, other), workstations, and servers.
11. Ability to implement continuous vulnerability assessment and remediation.
12. Ability to produce and deliver timely and accurate IT Security Plan(s), IT Disaster Recovery and Continuity of Operations (DRCOP/contingency) plan(s), and Plan of Action and Milestones (POAM/flaw remediation) products, as applicable.
13. Please give a short narrative as to why you chose the adjectives you did in the above table.
14. Please give other particular strong/weak points of the contractor’s performance.
| Contract Management And Cost Performance |
| N/A |
| P |
| S |
| VG |
| E |
15. Adherence to estimated costs and contract cost targets
16. Ability to effectively plan efforts, provide realistic cost and schedule estimates (including accurate end of year projections), etc.
17. Rate the degree of monitoring/guidance required in contract administration
18. Contract change order management (contractor commitment to negotiate and implement contract changes in a timely manner)
19. Performance in managing problems and implementing corrective actions
20. Record in managing multiple and diverse projects/tasks from planning through execution phases
21. Overall effectiveness in communications, including lines of authority and reporting relationships
22. Managing and implementing complex new contract phase in periods especially with high incumbent capture needs on time
23. Identifying and mitigating complex Organizational Conflicts of Interest (OCI) situations
24. Ability to provide a qualified workforce to fulfill requirements (technical, schedule, etc)
25. Monitoring and mitigation strategies for dealing with personnel performance issues
26. Please give a short narrative as to why you chose the adjectives you did in the above table.
27. Please give other particular strong/weak points of the contractor’s performance.
28. Contract Value:
Initial Value Current/Final Value
Estimated Cost $______________ $______________
Fee/Fee $______________ $______________
Total Value $______________ $______________
Briefly describe the reasons for any change(s) from the original contract value:
29. Was there a cost over-run/under-run? |_| No |_| Yes – If yes, what was the magnitude? Please explain the reasons for the over-run/under-run.
30. If an award/incentive fee type contract, percent of available fee earned? _____%
31. Has the contract been partially or completely terminated for default or convenience?
☐ No ☐ Yes – If yes, please explain the reason for termination (i.e., inability to meet cost or delivery schedules, performance, etc.):
32. In what areas below do you feel the contractor is strong and/or weak?
| Strong | Weak | ||
| ☐ | ☐ | Program/Project Management | |
| ☐ | ☐ | Risk Identification and Mitigation | |
| ☐ | ☐ | Attracting and Retaining Qualified Personnel | |
| ☐ | ☐ | Communication | |
| ☐ | ☐ | Technical Performance | |
| ☐ | ☐ | IT Security | |
| ☐ | ☐ | Technical Innovation | |
| ☐ | ☐ | Small Business Utilization | |
| ☐ | ☐ | Cost Performance | |
| ☐ | ☐ | Response to Change |
RESPONDENT INFORMATION
1. Name of evaluator: _________________________________________________________
2. Position title: ______________________________________________________________
3. Agency/Company Name: ___________________________________________________
| Mailing Address: | _______________________________ | |
| _______________________________ | ||
| _______________________________ |
Telephone Number: _______________________________
Facsimile Number: _______________________________
E-Mail Address: _______________________________
4. Your role in the program/contract:
5. Length of involvement in this program/contract: ________________________
6. Date questionnaire completed: ________________________
NNJ17580323R L-04-8
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