_J-1401000_Family_Housing.pdf

SECTION J

DOCUMENTS, EXHIBITS, AND OTHER ATTACHMENTS

TABLE OF CONTENTS

ATTACHMENT

NUMBER

ATTACHMENT TITLE

J-1401000-01 Definitions and Acronyms

J-1401000-02 References and Technical Documents J-1401000-03 FH Facility Property and Systems/Equipment Inventory J-1401000-04 Resident Evaluation/Comment Form J-1401000-05 Historical Project Work Order Workload J-1401000-06 Temperature Standards J-1401000-07 FH Street Lighting Inventory J-1401000-08 CATV System Inventory J-1401000-09 FH Change of Occupancy Maintenance (COM) Notice of Vacancy and Work

Completion J-1401000-10 Listing of FH Change of Occupancy Maintenance (COM) Tasks

ATTACHMENT J-1402000-01

DEFINITIONS AND ACRONYMS

DEFINITION/ACRONYM DESCRIPTION

Abandoned Property Deserted, discarded or vacated goods, possessions, belongings or personal items.

Appliances Fixed and removable items associated with quality of life, including washers and dryers, stoves, microwaves, refrigerators and dishwashers.

Clean Free of dirt, stains, odors, smears, smudges, streaks and foreign matter, and debris.

CNIC Clearinghouse A CNIC Management Information System for Navy Housing.

Change of Occupancy Maintenance (COM)

COM is performed during the period of time after a resident checks out of assigned unit and prior to a new resident taking occupancy ensuring the unit is clean, fully equipped, operable and habitable.

Equipment Accessories, attachments, machinery or devices provided to support operations or habitability of a facility.

Fully Functional Units are considered Fully Functional when all facilities, furnishings, appliances, equipment, utility service outlets and fixtures operate as intended.

Housing Officer The Government designated point of contact for all Family Housing.

Normal Working Condition Performance of a facility, system, equipment, component according to its intended use or purpose and within the manufacturer’s performance specifications.

Repair Repair is the restoration of facilities or equipment to such a condition that it may be effectively utilized for its designated purposes by overhaul, reconstruction, or replacement of constituent parts or materials which have deteriorated by action of the elements or usage, and which have not been corrected through maintenance. This term also applies to replacement of the entire unit or system if beyond economical repair.

The intent of repair is to have the equipment at normal working condition.

Replacement Replacement, as a distinct work element, is confined to a program of planned replacement of a facility or its components. It may be further limited to major components such as air conditioning compressors, furnaces or hot water heaters.

Replacement is performed when the equipment has reached the end of its useful life;

when it no longer can perform due to degradation of its internal components and repair is no longer cost effective. Included under the replacement would be the major rebuilding of any component, since rebuilding also restores performance.

Sustainment Maintenance and repair activities necessary to keep a typical inventory of facilities in “normal working condition”. Sustainment includes regularly scheduled maintenance as well as cyclical major repairs or replacement of components that occur periodically over the expected service life of the facilities.

ACRONYM TITLE

HVAC Heating, Ventilation, and Air Conditioning FH Family Housing FA&E Furnishings, Appliances and Equipment

ATTACHMENT J-1401000-02

REFERENCES AND TECHNICAL DOCUMENTS

The Contractor shall adhere to the applicable portions of the following publications and directives in performing the services required under this contract. This list shall not be considered all-inclusive and does not release the Contractor from all obligations that must be fulfilled in the observance and execution of this contract.

When U.S., European and/or Spanish directives, instructions and industry standards are applicable to the work to be performed under this contract, the most stringent directives, instructions and industry standards shall govern.

REFERENCE TITLE

DEPARTMENT OF DEFENSE

DOD 4165.63 DoD Housing Management

COMMANDER, NAVAL INSTALLATIONS COMMAND

CNICINST 11103.4 Responsibility of Housing Programs in the Navy CNICINST 11103.6 Bachelor and Family Housing Overseas Supplemental and Loaner Furnishings

Program CNICINST 11103.7 Navy Housing Roles and Responsibilities for Program Management and

Finance

CHIEF OF NAVAL OPERATIONS

OPNAVINST 5009.1 Responsibility for Navy Housing and Lodging Programs OPNAVINST 11101.21D Navy Housing Referral Service (HRS) OPNAVINST 11101.42 Establishment of Charges for Military Family Housing OPNAVINST 11101.43 Critical Housing Areas

NAVAL FACILITIES ENGINEERING COMMAND

NAVFAC P-930 Navy Family Housing Manual

MISCELLANEOUS

UFC-3-601-02 (Operations and Maintenance: Inspection, Testing, and Maintenance of Fire

Protection Systems).

UFC 3-410-01 Heating, Ventilating, and Air Conditioning Systems UFC 3-560-01 Operation and Maintenance: Electrical Safety Title 10 USC Section 2775 Liability of Member Assigned to Military Housing CPSC Pub 325 Public Playground Safety Handbook ASTM F1487 Standard Consumer Safety Performance NFPA 13 Standard for the Installation of Sprinkler Systems NFPA 72 National Fire Alarm and Signaling Code

ATTACHMENT J-1401000-03

FH FACILITY PROPERTY AND SYSTEMS/EQUIPMENT INVENTORY

The Housing Unit and Facility Property, Systems and Equipment Inventory are provided as a separate attachment.

Refer to Microsoft Excel file J-1401000-03 FH Facility Property and Systems Equipment Inventory tabs “J- 1401000-03A FH Unit and Equipment Inventory” and “J-1401000-03B FH Facilities & Equipment”.

The Housing Painting Inventory is provided as a separate attachment. Refer to Microsoft Excel file “J-1401000-03C FH Painting Measurements”.

ATTACHMENT J-1401000-04

RESIDENT EVALUATION/COMMENT FORM

RESIDENT EVALUATION/COMMENT FORM (Sample)

Notice to Residents: Please assist us in continuing to provide you with optimum services by completing the following evaluation of the BOS Contractor’s performance using the following rating factors, where “E” is Exceptional, “V” is Very Good, “S” is Satisfactory, “P” is Poor and “U” is Unsatisfactory.

Evaluation Element Element Rating Description Rating

1. Satisfaction of Property Management

Rate the BOS Contractor’s management, services, responsiveness, and the overall resident morale of the neighborhood. If a new resident, comment on the condition of the unit upon check-in.

Rating _____

2. Community Support Rate the Maintenance Service ease of contact when questions or problems arise. Does the maintenance service satisfactorily resolve resident/personnel issues and problems? Consider the quality of problem resolution follow-up to ensure satisfactory completion.

Does the PM provide adequate community contact and communications?

Rating _____

3. Quality of Units Rate the condition of the unit when you first moved in and the quality of workmanship performed to maintain the unit. Consider the quality of appliances provided, serviceability of the home, and yard area landscaping.

Rating ____

4. Quality Appearance of the Complex

(Curbside appeal)

Rate the condition of common use grounds, sidewalks, and roads.

Does the complex have a good visual appearance? Rate the general quality of appearance of the Complex.

Rating _____

5. Administration and Management

Rate your satisfaction of the Maintenance service front desk operations, e.g., courtesy of reception personnel and responsiveness. Responsiveness and appearance of service personnel. Are service commitments met? Does the Service Desk provide follow-up on maintenance requests to ensure satisfaction?

Rating _____

6. Quality of Work Rate quality, timeliness, and workmanship of performance of maintenance. Rate communications and responsiveness.

Rating _____

7. Remarks (please provide comments or further information where services could be improved.)

ATTACHMENT J-1401000-05

HISTORICAL PROJECT WORK ORDER WORKLOAD

Any workload historical data provided is acquired from the most recent contract which differs significantly in both specification and liabilities from this contract. These workload quantities are for illustration of the types and quantities of the various tasks required for the performance of the previous contract, and not intended to be all inclusive of the requirements for this contract. The Contractor shall be responsible to determine the required workload to meet the specifications of this contract within entire boundary of the installation.

Project Work Order Project Work Order

Level 1 Level 2

ANNUAL ESTIMATED PROJECT WORK ORDER WORKLOAD

Quantity 40 25

Limit of Liability $1,500 $5,000

Sample Workload

Project Work Level 1 Replace electrical water heater units of various capacities 3.0t, 3.5t, & 4.0t, street light repairs, repair awning assembly, etc.

Project Work Level 2

Exterior painting Services Unit Types A1, A2, B1, B2, D1, D2 & E2, exterior painting services Unit Types F, G & H, Replace outdoor heat pump condensing units of various capacities 3.0t, 3.5t, & 4.0t, etc.

ATTACHMENT J-1401000-06

TEMPERATURE STANDARD

Area Cooling Season* Heating Season*

Living & Admin. Areas (Inactive Employment) 78 68

Working Areas (Active Employment) 78 68

Storage Areas 78 40

Computer Areas 70 68

Training Areas 75 68

*Degrees F. dry bulb

ATTACHMENT J-1401000-07

FAMILY HOUSING STREET LIGHTING INVENTORY

The Family Housing Street Lighting inventory is provided as a separate attachment. Refer to PDF file “J-1401000-07 FH Street Lighting”.

Note: The FH exterior light inventory also includes the Housing Plaza floor and Ceiling light fixtures and approx. 80 Las Flores main streetlights and Sea-View Pines Park.

ATTACHMENT J-1401000-08

CABLE TV (CATV) SYSTEM

Monthly

Perform visual inspection of the system components and minor repairs as follows:

(1) Fiber optic transmitter FTD-420 IKUSI

(5) Fiber optic converters FRD-400 IKUSI

(5) Power supply units TSI-500 IKUSI

(12) Trunk amplifiers VOS139RA KATHREIN

(40) Distribution Line amplifiers CXE180 TELESTE

(80) Solar panels 12v dc

(80) Air exhausters 12Vdc

(10) Air exhausters 220v

(35) Minor amplifiers TELEVES-TECATEL ETC

(155) TV shunts IKUSI- TELEVES

(800) Lm approx. line cable (RG-11) (2,500) Lm approx. coaxial cable (6,7 mm) METER

(65) Connectors nk-33 CABELCON

(90) Connectors nk-22 CABELCON

(55) Connectors 5/8 RG-11

(800) Connectors F

(44) Fiber Cabinets

(78) TV connection manholes

Semi-Annually Check, clean, test and adjust the following components:

(1) Optical transmitter

(5) Optical receiver

(5) Power supply - inverter

(12) House connection amplifier

(75) Universal amplifier

(80) Solar panels

(90) Exhaust axial fan

(44) Fiber enclosures

(78) Pump out water and clean telecom pit chamber

The following drawings are provided as a separate attachment, NOD02, NOD03, NODO4, NOD05, NOD06, NOD07, TV HOUSING COLOR, CATV-LEGEND. Refer to PFD file “J-1401000-08 Cable TV System.”

In case of any components requiring being replaced and were manufacturer’s discontinued, the Contractor shall submit the material specifications of the replacement for Government approval.

ATTACHMENT J-1401000-09

CHANGE OF OCCUPANCY MAINTENANCE NOTICE OF VACANCY AND WORK COMPLETION

Date: __________ Control No: __________

From: Housing Facilities Department To: [Insert Contractor Firm Name]

1. The on-station quarters located at ___[insert address]___ will be turned over to your firm for change of occupancy maintenance work on ___[insert date]___ at [insert time].

Signature: __________________________________

Housing Facilities Department Representative

Received by: _____________________________ Contractor’s Representative

Date: ____________ Time: __________

From: [Insert Contractor Firm Name] To: Housing Facilities Department

1. The on-station quarters located at ___[insert address]___ will be returned to the Government with all change of occupancy maintenance completed on ___[insert date]___ at [insert time] . The on-station quarters is ready for occupancy.

Signature: _______________________

Contractor’s Representative

Received by: ______________________________

Housing Facilities Department Representative

Date: _____________ Time: ____________

ATTACHMENT J-1401000-10

LISTING OF FH CHANGE OF OCCUPANCY MAINTENANCE TASKS

CHANGE OF OCCUPANCY LAS PALMERAS

Clean ceramic roof and gutters. Replace any damaged or missing tiles and decorative chimney caps and vents.

Repair/replace any exterior PVC fence part including gates and hardware.

Clean/repair/replace existing/missing exterior tiles at sidewalk, patio and carport and re-grout as needed (includes any type of tile or baseboard).

Mow and edge trim lawns and remove all trash/debris.

Repair and level any damaged lawns with soil.

Remove all dead flowers from lawn.

Trim all bushes to 3” at front and 5” on sides and back.

Clean all exterior drains from carport, interior patios and driveways to street. Replace any missing or damaged drain covers.

Snake the sanitary sewer lines from street to the bathrooms, kitchen and laundry room.

Clean existing awnings.

Repair wall crack (pick wall 20 cm wide along crack, install construction mesh and plaster to match existing wall surface).

Repair damaged wall (pick wall and plaster to match existing wall surface).

Replace any missing or damaged parts/hardware for all wooden and aluminum closet doors, doors and screen doors, gates, kitchen and medicine cabinets, Spanish persianas, roll-up screens, thermal panels aluminum windows.

Replace any damaged/missing ceramic wall and floor tiles in bathroom, kitchen and laundry, interior/exterior storage rooms to match existing.

Repair/replace any interior and exterior lights fixtures, including address lights and numbering.

Repair/replace any damaged granite countertop.

Replace all filters in HVAC system.

Repair/replace any missing or damaged white aluminum shelves in storage areas or laundry room.

Repair/replace any damaged/missing HVAC vent grills.

Seal /caulk/weather strip around all windows, doors and roof penetrations.

Replace deteriorated water heater flexors.

Touch up paint where needed.

Smoke Detectors Clean HVAC ductwork Varnish Kitchen Cabinets and closet doors.

Approved products to seal sidewalk/exterior wall joint.

Replace Dehumidifier Filters Pest Control (interior/exterior)