Attachment 0009 - MNG Medical Insurance Q and A.xlsx

XLSX spreadsheet 13 KB Posted

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MNG Medical, Dental, & Vision Insurance
Solicitation number
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About this file

This file is a Questions and Answers (Q&A) document for a Request for Proposal (RFP) W519TC25RA016 related to medical, dental, and vision insurance for the Saudi Arabian National Guard (SANG) students and their dependents while attending courses in the United States. The Q&A document provides clarifications on various aspects of the insurance contract, including data availability, current contract status, and administrative requirements.

Key details include the contract being issued in USD, covering SANG students with US residence and visas (A or B category), and requiring potential insurers to complete a Performance Assessment Questionnaire. The document references multiple attachments for historical claims, current policy details, and membership information. The contract will be administered by the United States Army Contracting Command- Rock Island (ACC-RI) Office of the Program Manager, Saudi Arabian National Guard (OPM-SANG), with the current contract number being W519TC-25-D-2008. The Q&A emphasizes that detailed individual census data will not be provided, and interested insurers should reference the attached historical claims and membership documents.

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Other files

File Type Posted
W519TC25RA016 Amendment 0004.pdf PDF
Attachment 0004 - Section M 18 SEP 2025.pdf PDF
Attachment 0003 - Section L 18 SEP 2025.pdf PDF
Attachment 0002 - Pricing Matrix 17SEP2025 1.xlsx XLSX spreadsheet
Attachment 0011 - Section C (Seed Project) 18 SEP 2025.pdf PDF
W519TC25RA016 Amendment 0003.pdf PDF
Attachment 0010 - Historical Members and Claims 2025.pdf PDF
W519TC25RA016 Amendment 0002.pdf PDF
Attachment 0009 - MNG Medical Insurance Q and A.xlsx XLSX spreadsheet
Attachment 0001 - PWS.pdf PDF
Technical Exhibit A - Monthly Additions and Deletions CDRL.xlsx XLSX spreadsheet
Technical Exhibit B - Historical Claims and Members CDRL.xlsx XLSX spreadsheet
Attachment 0009 - MNG Medical Insurance Q and A.xlsx XLSX spreadsheet
Attachment 0002 - Pricing Matrix.xlsx XLSX spreadsheet
W519TC25RA016 Amendment 0001.pdf PDF
Attachment 0006- Historical Number of Members_Redacted.pdf PDF
Attachment 0004 - Section M.pdf PDF
Technical Exhibit A - CDRL.xlsx XLSX spreadsheet
Attachment 0007 - Current Policy_Redacted.pdf PDF
Attachment 0008 - Performance Assessment Questionnaire.docx DOCX document
Attachment 0005- Historical Claims.pdf PDF
Attachment 0002 - Pricing Matrix.xlsx XLSX spreadsheet
W519TC25RA016.pdf PDF
Attachment 0003 - Section L.pdf PDF
Attachment 0001 - PWS Medical Insurance Policy 02 June 2025.pdf PDF
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Text version

Sheet1

Questions for RFP W519TC25RA016
NumberQuestionAnswer
1Please provide:

Census – template can be sent if necessary

a. ALL insurance-eligible employees and enrolled dependents need to be listed

b. First/Last names, DOB’s, genders, enrollment tiers, etc.This information will not be provided. Please reference Attachment 0005 – Historical Claims and Attachment 0006 – Historical Number of Members.
2Please provide:

Carrier claims reports (last 1 to 2 or more years)

a. These come from the incumbent insurance carrier(s) and show the total claims amounts

b. Large claims reports (generally $10,000 or $25,000 or more) must be listed along with diagnoses & prognoses)We are unable to provide this information at this time. Please reference Attachment 0005 – Historical Claims and Attachment 0006 – Historical Number of Members for information from December of 2022 - December of 2023.
3Please provide:

Current insurance benefits

a. Shows in-force benefits and plans for all lines being marketedPlease reference Attachment 0007 – Current Policy.
4Please provide:

Current pricing

a. Shows in-force pricing for all plansPlease propose to Attachment 0001 – PWS.
5Several providers have requested a formal letter of authorization from either the Ministry of the National Guard or the Army Contracting Command - Rock Island (ACC-RI), authorizing us (or our insurance broker) to solicit pricing and negotiate on your behalf.ACC-RI is not able to provide you with the requested document. The Government will not be providing any documents other than those found on SAM.gov.
6Do the Saudi Arabian nationals currently have a green card/visa, if so, what category?Yes, they will either have Visa A, B, or some may be a US passport holder.
7Are all insured to have residence in the US for the duration of the contract?Yes, they will live in the US and have a US address.
8Could you provide an income summary of the insured if any?Income summary will not be provided. Funding on this contract is provided by the Government and not the responsibility of the insured.
9Is there a good phone number or office number to contact in case of further inquiries?The contact information and email for proposal submittals is stated within the solicitation.
10Has there been no cover since December 2024 and if yes, why? This could flag as ‘distressed’ business to an insurer.There is a current contract in place. Please see Attachment 0010 - Historical Members and Claims 2025.
11Do you know the previous insurer, the currency is SAR, was this a local policy?The current contract number is W519TC-25-D-2008. OPM-SANG determines the currency of the requirement. This contract will be issued in USD.
12Any claims history?Please reference Attachment 0005 - Historical Claims and Attachment 0010 - Historical Members and Claims 2025 for claim history.
13To be clear, we are covering the Saudi Arabian National Guard whilst in the US? Where in the US?Yes, this contract will cover Saudi Arabian National Guard students and their dependents while they attend classes in the US. The students will be in various location throughout the US.
14Is the members list you sent up to date, only the effective date on the document is December 2023?Please see Attachment 0010 - Historical Members and Claims 2025 for the most up to date number of lives insured.
15Does this ‘Performance Assessment Questionnaire’ need to be completed by the insurer?Please reference Attachment 0003 - Section L for instructions for the Performance Assessment Questionnaire. The Insurer shall complete Part I of the Past Performance Questionnaire and e-mail the questionnaire to the PCO and Contract Specialist (Ms. Carly Frye and Ms. Olivia Carroll) and also to the reference able to provide feedback of the insurance company’s current or past performance. In the email, please instruct the reference to electronically complete Part II of the questionnaire and e-mail the entire questionnaire to the PCO and Contract Specialist no later than the proposal due date.

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