Attachment_1_-_PWS.pdf

Performance Work Statement

For

Portfolio Manager Command Element Systems (PfM CES)

Logistics Support in Albany, GA

1.0 BACKGROUND

1.1 Scope. The scope of this contract, as described in this Performance Work Statement

(PWS) includes the provision of off-site logistics support for the PfM CES office located in

Albany, Georgia.

1.2 Mission. The Marine Corps Systems Command (MCSC), Portfolio Manager

Command Element Systems (PfM CES) mission is to act as the central agent for the research, development, acquisition, and life cycle management of Command and Control

(C2), Communication and Intelligence systems for use throughout the Operating Forces and the supporting establishment of the United States Marine Corps (USMC).

1.3 Background. The programs within PfM CES cover all phases of the Department of

Defense (DoD) 5000 acquisition process. Activities described in this PWS encompass the scope of responsibilities for PfM CES, and include its future organization and Program

Managers (PMs), whose goal is to successfully execute the PfM CES’s stated priority of affordably and efficiently developing and sustaining world-class systems capable of operating in integrated Marine Air Ground Task Force (MAGTF) Joint and coalition environments.

Currently, PfM CES is divided into three Program Management Offices (PMO), as listed below. Support is required for, but is not limited to, the type of systems and their variants that are listed for each PM. The expectation is that over time the specific named systems could change as they move through their life cycle and as new requirements are defined.

Program Management Intelligence Systems (PM IS), Teams:

o Distributed Common Ground/Surface System – Marine Corps (DCGS-MC), Signal Intelligence (SIGINT), Identity Operations (IO), Electronic Warfare

Systems (EWS), and Tactical and Human Intelligence (T/HUMINT).

Program Management Communications Systems (PM CS), Teams:

o Satellite Communications (SATCOM), Radars, Expeditionary Communication

Systems (EXCOMM), Terrestrial High Capacity Communications (THC2), and

Ground Radios (GR).

Program Management Command and Control (PM C2S), Teams:

o Extensible Marine Air Ground Task Force Command and Control (EMC2), Information Related Capabilities (IRC), Tactical Networking (TACNET), Joint

Battle Command - Platform Family of Systems (JBC-P), Command and Control

Information Systems (C2IS).

The PMs in PfM CES are responsible for the production/procurement, fielding, life cycle management, sustainment, and enhancement/refresh of programs under their cognizance.

The PMs are also responsible for establishing near and long-term strategic planning that ensures PfM CES assets maximize interoperability and mission effectiveness; implement timely, affordable technical improvements; and guard against premature obsolescence.

The PMs are also responsible for providing material solutions for urgent warfighting requirements.

PfM CES Logistics Albany, GA serves as PM teams’ Subject Matter Expert (SME) on cataloging, provisioning and supportability, ensuring logistics information systems reflect current configuration baseline; manages Na t ional S tock

Numbers ( NSNs) with D e f e n s e L o g i s t i c s A g e n c y ( DLA) and provides sound and professional options to Program Management Teams (PMTs). PfM CES

Logistics Albany will also assist with system analysis and failure data, Initial Issue

Provisioning (IIP), and will support contract preparation to include preparing requirements for provisioning data, technical data for reprocurement and

Technical Manual Contract Requirements (TMCR).

The Equipment Specialist coordinates with the PMTs and the Technical Support Staff counterparts to ensure all Integrated Product Support Elements (IPSE) and logistics documentation are considered and addressed to the level of detail required for all

Milestone Decisions.

2.0 GENERAL REQUIREMENTS

2.1 Non-Personal Services. The Government shall neither supervise contractor employees nor control the method by which the contractor performs required tasks.

Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contractor employees. It shall be the contractor's responsibility to manage its employees and guard against any actions that could be characterized as personal services, or convey the perception that personal services are being delivered. If the contractor believes that any actions constitute, or are perceived to constitute personal services, the contractor shall immediately notify the Contracting Officer Representative

(COR).

2.2 Contractor Identification. Contractor personnel shall display distinguishing badges or other visible identification while performing this contract. Contractor employees shall identify themselves as contractor personnel by introducing themselves, or being introduced, as contractor employees at Government meetings and other forums. In addition, contractor personnel shall appropriately identify themselves as contractor employees in telephone conversations and in both formal and informal written correspondence. All email correspondence shall contain a signature line to include full name, program supported, telephone number and company.

2.3 Business Relations. The contractor shall ensure professional and ethical behavior of all contractor personnel. The contractor shall manage the timeliness, responsiveness, completeness and quality of deliverables. The contractor shall perform this contract with an efficient mix of personnel utilizing an effective combination of knowledge, skills and experience.

The contractor shall integrate and coordinate its activities with Government operations to execute required tasks. The contractor shall identify issues in a timely manner and present corrective action plans to resolve issues and Government concerns.

2.4 Contract Administration. The contractor shall establish processes and assign appropriate resources to effectively administer this contract and any resulting task orders.

The contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the contract. The contractor shall have a single point of contact to represent the contractor to the Government on this contract. The Government Contracting Officer’s Representative (COR), who will be identified in writing, is principally responsible for oversight of contractor performance and is the Government’s principal point of contact.

2.4.1 Mission Essentiality. Contractors supporting this task are not “Mission

Essential” personnel during emergency or reduced operations. Contractors working within Government work spaces are allowed access during normal working hours if Government or military personnel are present.

2.4.2 Quality Program. The contractor shall establish and maintain an effective quality control program ensuring services are performed in accordance with this PWS. The contractor shall develop and implement a Quality Control

Plan (QCP) containing procedures to identify and prevent defective services.

A copy of the QCP shall be provided within the Offeror’s proposal package. An updated copy shall be provided to the Contracting Officer as changes occur. The

QCP shall include, but not be limited to, the following:

a. An inspection system covering the services stated in this PWS. It shall specify areas to be inspected on either a scheduled or unscheduled basis and indicate the individuals, by position, who will perform the inspection.

b. A method of correcting quality deficiencies identified by the

Government.

c. A corrective action process that shall ensure any unacceptable performance is corrected and shall not occur again in the future.

d. A file of all inspections conducted by the contractor and any corrective action taken. This documentation shall be made available to the

Government, upon request, throughout the term of the contract.

2.4.3 Quality Assurance Surveillance Plan (QASP). The Government will evaluate the contractor's performance under this contract in accordance with the

Government’s QASP.

2.4.4 Overtime. Overtime reimbursement from the Government will not be considered under this contract.

2.4.5 Federal Holidays. The contractor shall not be required to provide services on federal holidays, as detailed in Table 1 below.

Table 1, Federal Holidays

Federal Holiday Occurrence

New Year’s Day 1st day of January*

Martin Luther King Jr.’s Birthday 3rd Monday of January

President’s Day 3rd Monday of February

Memorial Day Last Monday of May

Independence Day 4th of July*

Labor Day 1st Monday of September

Columbus Day 2nd Monday of October

Veterans Day 11th day of November*

Thanksgiving Day 4th Thursday of November

Christmas Day 25th day of December*

* When a Federal holiday falls on Sunday, the following Monday will be observed as a holiday by the U.S. Government. When a

Federal holiday falls on a Saturday, the preceding Friday will be observed as a holiday.

2.4.6 Travel and Temporary Duty (TAD). Local travel will not be reimbursed.

All other travel requirements (including plans, agenda, costs, itinerary and dates) shall be pre-approved by the Government COR prior to departure.

When sufficient lead time allows, travel requests shall be submitted at least 10 working days in advance of the travel date. The request will include total costs and a breakout to include airfare, rental vehicle, per diem, mileage, parking, fuel, tolls, and a contractor-assigned travel request number that will be identified on the corresponding travel invoice. Travel requests will include the purpose of the trip and why Video Teleconference (VTC) or phone conversations would not meet the business requirement. Travel must be reimbursed in accordance with the Joint

Federal Travel Regulation (JFTR). Per Diem shall be per Government rates, listed at http://www.gsa.gov/portal/content/104877 for the Contiguous United States

(CONUS) rates, and at https://aoprals.state.gov/content.asp?content_id=184&menu_id=78 for overseas rates.

If more than one traveler is traveling, sharing of rental vehicles is required.

Differing arrival and departure times will not justify separate rental vehicles. For rental cars carrying three or more travelers, larger vehicles may be authorized in advance. The Government will reimburse economy lot parking only. The

Government will not reimburse valet parking.

Travel that has not been authorized by written pre-approval of the COR will not be reimbursed. The COR shall coordinate visits with individual locations, as required.

Travel will be required with possible OCONUS travel, depending on the system being supported. All travel shall be reimbursed in accordance with the Joint

Travel Regulation. Per Diem shall be in accordance with http://www.defensetravel.dod.mil/site/perdiemCalc.cfm. Travel requirements will vary and will be included in individual task orders as necessary. Potential travel to the following locations is anticipated; however, it is not limited to these locations:

29 Palms, CA

Greensboro, NC

Great Lakes, IL

Kilgore, TX

Huntsville, AL

Camp Pendleton, CA http://www.gsa.gov/portal/content/104877 https://aoprals.state.gov/content.asp?content_id=184&menu_id=78 http://www.defensetravel.dod.mil/site/perdiemCalc.cfm

Camp Lejeune, NC

Okinawa, Japan

Kaneohe Bay, HI

Colorado Springs, CO

Panama City Beach, FL

Rota, Spain

Yokosuka, Japan

Bahrain

All travel costs reimbursement will be limited to the cost of travel from Albany, GA to the TAD site and returning to Albany, GA.

2.4.7 Performance Location. The contractor shall provide the workspace for the contractors to include desk space, telephones, and other items necessary to work in an office environment.

2.5 Deliverables. All deliverables shall be submitted to the Contracting Officer’s

Representative (COR) and the COR is responsible for tracking and acceptance.

Deliveries are made in accordance with the stated schedule. The Contractor shall complete actions within specified deadlines. The Contractor shall ensure mistakes are not recurrent, and deliverables don’t have substantive errors. .

2.5.1 The Contractor shall write and submit trip reports in accordance with

Attachment1, CDRL B001 Technical Report/Services (Trip Report).

2.5.2 The contractor shall provide a monthly financial status report in accordance with Attachment 2, CDRL B002 Monthly/Financial Status Report.

2.6 Post-Award Conference. Specific responsibilities between the Government and contractor, as well as a final schedule of activities and deliverables, shall be coordinated at a post-award conference at either the contractor’s facility or at the Government’s facility

(Tech Parkway, Stafford, VA), at the Government's discretion, within 15 business days after performance begins. The purpose of this meeting includes, but is not limited to:

a. Introducing Key Government and contractor personnel.

b. Reviewing terms and conditions of the contract.

c. Reviewing PWS requirements, schedule (to include travel), and deliverables, to ensure uniformity of understanding between all parties.

d. Providing answers to contractor questions.

e. Discussing any other items the COR or Contracting Officer may deem appropriate to discuss

f. Addressing administrative items, such as invoicing, communication mechanisms, and access to the Government, etc.

g. Providing Government System Authorization Access Request (SAAR) forms for Common Access Card (CAC) issuance.

2.7 Government Furnished Equipment/Information (GFE/GFI).

2.7.1 Government Furnished Property (GFP). GFP will be provided, as required, for the performance of the contract. Appropriate GFP Clauses will be included and enforced as part of the contract.

2.7.2 Government Furnished Equipment (GFE). The Government will provide

Information Technology (IT) equipment (e.g., computers, Common Access Card

(CAC) readers, etc.) as GFE to the contractor. Government systems are required to access Government protected sites.

2.7.3 Government Furnished Information. GFI will be provided, as required, for the performance of this contract. Modifications to GFI must be authorized by the Government.

2.8 Security: This contract will require the contractor to have a Secret Facility Clearance and will require certain contractors to obtain and maintain classified access eligibility.

The contractor shall have a valid Secret Facility Clearance prior to classified performance. The prime contractor and all sub-contractors (through the prime contractor) shall adhere to all aspects of DoD Directive 5220.22-M. All personnel identified to perform on this contract shall maintain compliance with Department of Defense, Department of the Navy, and Marine Corps Information and Personnel Security Policy to include completed background investigations (as required) prior to classified performance. This contract shall include a DoD Contract Security Classification

Specification (DD-254) as an attachment. The contractor shall notify the Government

(written notice) within twenty-four hours of any contractor personnel added or removed from the contract that have been granted classified access, issued a Common Access Card

(CAC) and/or MARCORSYSCOM Building badge/access.

2.8.1. Common Access Card (CAC) Requirement. The COR will identify and approve those contractor employees performing on this contract that require

Common Access Cards (CACs) in order to perform their job function. In accordance with Headquarters, United States Marine Corps issued guidance relative to Homeland Security Presidential Directive – 12 (HSPD-12), all personnel must meet eligibility criteria before being issued a CAC. In order to meet the eligibility criteria, contractor employees requiring a CAC, must obtain and maintain a favorably adjudicated Personnel Security Investigation (PSI.)

Before a CAC may be issued, the employee’s JPAS record must indicate a completed and favorably adjudicated PSI or (at a minimum) that a PSI has been submitted and accepted (opened.) The minimum acceptable investigation is a

National Agency Check with Written Inquiries (NACI.) If a contractor employee’s open investigation closes and is not favorably adjudicated, the CAC must be immediately returned to the Government and revoked.

Facility Security Officers (FSOs) are responsible for notifying the MCSC Security

Director if any contractor performing on this contract receives an unfavorable adjudication after being issued a CAC. The FSO must also notify the MCSC

Security Director of any adverse/derogatory information associated with the 13

Adjudicative Guidelines/Factors concerning any contractor issued a CAC, regardless of whether a JPAS Incident Report is submitted. All contractor personnel issued CACs, and those performing IT-2 functions, will be managed in

JPAS by the employing company.

Each CAC is issued with a “ctr.usmc.mil” e-mail account that the individual contractor is responsible to keep active by logging in on a regular basis (at least twice a month), sending an e-mail and clearing any unneeded e-mails. Contractors are prohibited from “auto-forwarding” their .mil e-mail account to their .com or other non-government e-mail account or using their .com or other non-government e-mail account for official business. If the ctr.usmc.mil e-mail account is not kept active, the G-6 will deactivate the account and the CAC will lose its functionality.

Common Access Cards (CACs) will only be issued to those contractors supporting this contract who have been authorized by the COR. The COR will only authorize

CACs for those contractors who meet current Homeland Security Presidential

Directive – 12 (HSPD-12) criteria and have a definitive requirement for CAC-enabled access.

If a contractor loses his eligibility for a CAC due to an adverse adjudicative decision, he has also lost his eligibility to perform on MCSC contracts. CACs are not issued for convenience.

2.9 Removal of Contractor Personnel. The Government reserves the right to require removal of any contractor employee from this contract who endangers persons or property, or whose continued employment is inconsistent with the interest of security.

The Government also reserves the right to require the contractor to remove from the contract any employee found on duty under the influence of alcohol, drugs, or any other incapacitating agent; or any employee involved in the theft of Government property. In addition, the Government reserves the right to require the contractor to remove from the contract any employee that fails to abide by installation rules and, if OCONUS, fails to abide by any applicable Status of Forces Agreement.

3.0 Reserved.

4.0 SECURITY, SAFETY, AND ONBASE REQUIREMENTS

4.1 Security. The contractor shall observe and comply with all security provisions in effect at each Government facility.

4.1.1 Contractor Background Check. Information provided to the contractor will be unclassified or sensitive unclassified information. All contractor personnel requiring access to U.S. Government sensitive unclassified information shall possess a completed

Government background investigation (minimum of a National Agency Check with

Inquiries (NACI)) for these public trust positions. All personnel providing services at

OCONUS locations shall meet applicable Status of Forces Agreement (SOFA) requirements for the assigned location.

4.1.2 Access to Government Information. The contractor shall not divulge any information about Government files, data processing activities or functions, user

IDs/Passwords, or any other knowledge the contractor may gain, to anyone who is not authorized to have access to such information. It shall be the contractor’s responsibility to ensure other persons have the proper authorizations for access to the information prior to its release.

4.2 On-Base Requirements. Contractor employees shall comply with base traffic regulations at all sites and possess a current and valid state driver's license. An international driver’s license may be required for international locations and shall be obtained at no expense to the Government.

5.0 SPECIFIC LOGISTICS SUPPORT REQUIREMENTS

5.1 Logistics Support. The contractor shall support the Program Management Offices

(PMO) and the PMO Teams by doing the following: providing efficient and effective logistics recommendations; coordinating priorities; developing, reviewing, and managing program documentation and cataloging data; and supporting overall implementation of support requirements consistent with program objectives. Contractor personnel shall have at least 3 years’ experience as an Equipment Specialist or Communications/Electronics

Maintainer and experience with Marine Corps specific supply support and maintenance concepts is desired.

The Marine Corps desires that contractor personnel have experience that provides them with knowledge of the characteristics, uses, and properties of the supported equipment.

Contractor personnel shall possess a minimum of 3 years of maintenance planning and supply support experience and be familiar with sustainment activities. Proposed personnel shall possess the ability to use automated systems to perform analyses and prepare documentation; this experience may have been gained working in trades or crafts, engineering, production control, inspection, or other work related to the specialization of the position to be filled. Experience with communications and electronics equipment is preferred.

5.1.1 The contractor shall develop, review and edit documents related to the

Acquisition Milestone process (i.e. maintenance, fielding, and sustainment) as required.

5.1.2 The contractor’s support for the provisioning of new and modified systems shall include making recommendations to the Statement of Work (SOW) that will be used to procure appropriate Logistics Management Information (LMI) data, and include attending provisioning guidance conferences and provisioning planning conferences, as needed, to assist in clarify data requirements.

5.1.3 The contractor shall support the initial cataloging and continued maintenance of established management data to include the review and validation of LMI and

Engineering Data for securing provisioning (EDFP) from the Original Equipment

Manufacturer (OEM), loading and reviewing data in Marine Interactive Computer

Aided Provisioning System (MICAPS) in preparation for cataloging, and preparation of Joint Logistics Command (JLC) documents (listed below), as needed:

JLC 17 – Non-consumable Item Material Support Request Worksheet

JLC 19 - Primary Inventory Control Agency (PICA) or Secondary Inventory

Control

Agency (SICA) Management Level Change or Reassignment Request Worksheet

JLC 27 - Depot Maintenance Inter-Service (DMI) Candidate Information

JLC 28 - Depot Repairable Item List

5.1.4 The contractor shall support fielding and Independent Logistic Assessment

(ILA) activities/events as required to include traveling, CONUS and OCONUS, to participate on fielding teams; verifying and documenting receipt of shipments; and conducting and documenting Limited Technical Inspections.

5.1.5 The contractor shall maintain special projects, preparing documents to open and close projects, inventorying projects and packaging and shipment of equipment for fielding, temporary loans and transfers.

5.1.6 The contractor shall review and maintain technical documentation to include preparing the draft SOW for contracts to Inspect and Repair Only as Necessary

(IROAN) both Military Equipment (ME) and Secondary Repairables (SecReps).

Additionally, the contractor shall monitor PfM CES technical publication websites to identify obsolete and missing publications, then load (missing) or delete (obsolete) publications, as appropriate, after Government approval. The contractor shall monitor Navy Marine Corps (NAVMC 10772) submittals on the Technical

Publications website, reviewing the submittals and making recommendations for updates.

5.1.7 The contractor shall monitor the readiness of the PfM CES portfolio of systems by researching causes of readiness problems, documenting trends and making recommendations to the appropriate team, to improve readiness rates, in

CDRL B002, Monthly Financial Report.

5.1.8 The contractor shall support disposal of systems, when directed by the PMT, for possible reutilization of parts to support the same, or other, Marine Corps systems.

5.1.9 The contractor shall analyze technical and logistical problems received from

Marine Forces, DLA catalogers, LOGCOM item managers and other sources and make recommendations to the PMTs for their resolution in CDRL B002, Monthly

Financial Report.

5.1.10 The contractor shall review Product Quality Deficiency Reports (PQDRs) and research and provide recommendations to the PMTs to address the deficiencies reported in CDRL B002, Monthly Financial Report.

5.1.11 The contractor shall review, research and provide recommendations for supply related DLA 339, Requests for Engineering Support, and coordinate with both the PMTs and the engineering competency to resolve DLA 339 requests that require more complex engineering resolution in CDRL B002, Monthly Financial

Report.

5.1.12 Equipment Specialist daily duties shall consist of, but not be limited to, NSN management, DLA 339 and PQDRs research and solution recommendations, Technical Manual development (Publication Control Number (PCN), Validation

&Verification (V&V) at all stages of review ( 30%, 60% and 90% complete);

development and staffing of Instructional “I” Type documents (supply instructions, modification instructions, technical instructions and Stock Level List #3 (SL3));

attending Program Management Team (PMT) meetings; providing Integrated

Logistics Assessment (ILA) support; and assisting with Fieldings, Inventories, and

Program Management Reviews (PMRs), as required. Contractor personnel will require access to, and working knowledge of: the Marine Interactive Computer-

Aided Provisioning System (MICAPS), the Item Application File (ITEMAPPS), the

Total Forces Structure Management System (TFSMS), the Total Lifecycle Cost

Management – Operational Support Tool (TLCM-OST) and the Federal Logistics

Information Systems (FLIS). In addition, the Equipment Specialist will manage

Temporary Storage Projects, develop and direct ship Initial Issue Provisioning, support the Enterprise Lifecycle Maintenance Process, provide technical guidance/support to operating forces, monitor and resolve NAVMC 10772 matters, and support the provisioning of new and modified systems by making recommendations to the draft Statement of Work to procure appropriate Logistics

Management Information data for systems, as required. Table 2, below, depicts standard and recurring tasks the Equipment Specialists will be responsible for effectively completing.

Table 2, Recurring Support Tasks

TASKS AVERAGE DURATION OR

RECURRENCE

NSN Management Daily

DLA 339 As provided by DLA;

Program dependent

PQDRs Program dependent

TM V&V (30%, 60% and

90%)

TMs are updated regularly;

new developments are dependent on Phase of

Acquisition process

NAVMAC 10772 Daily, effort depends on updates required

Shipping Daily, working directly with

LOGCOM

Provisioning Provisioning efforts are for new programs, changes to

Source, Maintenance and

Recoverability (SM&R) codes are frequent, depending on maintenance concepts.

Develop PPL/IIP Provisioning parts lists are for new programs, IIPs are developed, analyzed and shipped. If a MEF runs short of IIP, MCSC/programs will have to re-procure and ship additional items.

MICAPS, TLCM-OST, FLIS,

ITEMAPPS

SW programs require daily monitoring for trends and readiness.

Temporary Storage Projects

(TSP)

Program dependent

“I” Type documents development and staffing

(Supply instructions, Modification instruction, Technical instructions and

SL3)

Are developed daily, reviewed or posted to

MCPDS, due to monthly

Information Assurance (IA) patches, SW patches and cybersecurity needs with CES

Technology.

Equipment Specialists must have the ability to learn the intricacies and complexities of the

Programs assigned. The PfM CES portfolio of programs varies in complexity; the CES portfolio consists of software (SW) systems, hardware systems (HW), SW/HW combination systems, threatloads for evolving technology, Information Technology (IT) systems, Surveillance systems, Force Protection systems and Communication systems for High Frequency radio (HF), Very

High Frequency radio (VHF), Ultrahigh Frequency Radio (UHF), Super High Frequency (SHF), data communications, Combat Network radios (CBN), Line of Sight (LOS) systems, and

Beyond Line of Sight (BLOS) systems.

Due to the level of complexity and knowledge curve involved in supporting all of these systems, a dedicated Equipment Specialist is optimal in the fast pace, ever changing environment of

Technology. Due to the varying technology, the Equipment Specialist is required to have

Equipment Specialist experience or experience with Communications and Electronics

(CommElect), and the ability to quickly become familiar with the PfM CES portfolio of programs.

These PfM CES programs will be in various stages of the Acquisition Milestone Framework.

Equipment Specialists must possess the ability to identify components and secondary repairable items of each program assigned for support and its associated maintenance concept; additionally the equipment specialist must retain the skill to react to Urgent Statements of Need (USONs) and the requirements of the Marine Corps.

Appendix 1

PfM CES Logistics Management Automated Systems

Marine Interactive Computer Aided Provisioning System (MICAPS)

Marine Corps Sub-System-10

Item Applications

Technical Data Management Systems (TDMS)

Product Data Reporting and Evaluation Program (PDREP)

Federal Logistics Information System (FLIS)

Total Force Management System (TFSMS)

DLA enterprise External Business Portal (PDMI- 339 Records Management System)

Stock Control System (SCS)

Logistics Life Cycle Modeling Integrator (multiple tools - including TLCM-OST, SOE, MERIT)

The Microsoft Office to include SharePoint and MS Project

Adobe Professional

Marine Corps Logistics Command SharePoint sites (SL-1-2/Pubs/NAVMC 10772)

Global Command Supply System – Marine Corps (GCSS-MC)

Appendix 2

PERFORMANCE REQUIREMENTS SUMMARY (PRS)

PWS

Paragraph

Desired

Outcomes Required Service Performance Standard

Acceptable Quality

Level (AQL)1

2.5

Program

Management

Tasks

Inspection

Customer Complaint

Monthly

Status/Financial

Report and Trip

Reports as required.

Deliverables are made in accordance with schedule.

Actions completed within specified deadlines. Mistakes are not recurrent and flaws are not substantive. Trends for areas of improvement are identified. Compliant with applicable regulations. Early identification of problem areas. Addresses queries within 12 hours of notification.

Recommended solutions and procedures are implemented.

Reports are accurate and responsive.

The Contractor shall provide reports with 100% accuracy by the specified due dates.

Other deliverables shall be provided with a 95% accuracy rate by the specified due dates.

Errors shall be remedied during the first attempt to revise, within 1 day after the contractor is notified of the inaccuracy or incomplete information.

5.1.1

Document

Preparation

Develop, review and edit documents related to maintenance, fielding and sustainment

Documents are completed within provided deadline, grammatically accurate, technically sound and follow

Marine Corps guidance and regulations.

Documents are provided within deadline 90% of time and may be accepted with a minimum of two revisions.

5.1.2

Provisioning of new and modified systems

Identify & evaluate provisioning requirements/ deliverables

Attend Provisioning

Guidance

Conferences

Attend provisioning planning conferences

SOW recommendations are provided within provided deadline.

Cataloging actions have been initiated, or completed, and spares requirements identified

Identification and computation for initial issue provisioning spares supports 85% system readiness

5.1.3

Initial cataloging and maintenance of established management data

Interpret and evaluate

Provisioning

Technical

Documentation-

Logistics

Management

Information (LMI), and Engineering

Data For

Provisioning

(EDFP) data

Review, validate, and input LMI data into MICAPS

Cataloging requirements of new items support the system maintenance concept

Established management data is valid, accurate, and complete

Documentation is complete and submittals support program schedules

Established management data meets a 95% accuracy rating for

FLIS and Applications

File

1 Numerical values for the adjectival ratings are: >.95 – Excellent – Exceeds standard compliance; .85 - .95 standard compliance – Acceptable; and <. 85 – unacceptable.

Assist in the preparation of

Joint Logistics

Command (JLC) documents 17, 19, 27, and 28

5.1.4

Support of fielding and

ILA activities

Participate in fielding and ILA events

Assist in documenting receipt and acceptance of shipments

Conduct and document LTIs and asses documentation for

ILAs

Attendance as required.

Equipment inventory and coordination of spares delivery in accordance with directives and regulations

LTI is conducted.

Complete acceptance/ receipt of equipment and material

Completion of required documentation

5.1.5

Special projects

Preparing appropriate documentation to open and to close special projects

Develop and

Maintain inventory records for special projects

Package and ship material in special projects

Inventory Spreadsheets

Consolidated Memorandum Receipts

CM Records & Audit Results

Shipping Receipts

Records accurately reflect current inventory and disposition of assets

5.1.6

Review, develop, and maintain technical documentati on

Draft SOWs for

IROAN and rebuild of PEI and

SDRs

Review and provide recommendations for correction

/changes to tech pubs

Draft, edit, and forward I-type pubs and Master

Components Lists

Review and process

NAVMC 10772

(Recommended changes to tech pubs)

Review MCPDS/SL

1-2 and request deletion of obsolete publications and addition of missing publications

System documentation supports supply and maintenance requirements

System documentation meets 95% accuracy and availability with a minimum of two revisions.

5.1.7

Monitor weapon system readiness

Monitor system readiness

Research for trends

Make recommendations to improve readiness

Weekly review of readiness status of systems under their cognizance

Notification of trends and recommendations for improvements

Systems under contractor’s cognizance have a readiness rating of

85%

5.1.8

Assist in weapon system disposal

Analyze old systems for reutilization of parts

Assist in removing cataloging data for parts and weapon systems

Recommendations for part reutilization are form, fit and function replacements

Recommendations for reutilization parts are accurate

All appropriate records and requests to remove cataloging is submitted within deadline provided

5.1.9

Logistics and technical support

Respond to Item

Manager (IM) requests for support

Provide direct support to

OPFORCES

Provide support to other agencies and services as needed

Responses are provided by required due date.

Responses appropriate to customer’s urgency of need and in accordance with directives and regulations

5.1.10

Research

Product

Quality

Deficiency

Reports

Research PQDRs and recommend solutions

Review and response for

PQDRs provided by required due date.

Processing and response for PQDR provided within requested completion date and logistically and technically sound

5.1.11

Research

DLA DD-

339s

Request for

Engineering

Support

Research DD-339s and recommend solutions

Review and response for DD-

339s provided by required due date.

Processing and response for DD-339s provided within requested completion date and logistically and technically sound

5.1.12

Daily and/or

Recurring

Tasks

Support in accordance with the tasks detailed in Table 2

Document, tasks, and/or actions are completed within provided deadline, grammatically accurate, technically sound and follow

Marine Corps guidance and regulations.

Documents, tasks, and/or actions are provided within deadline 90% of time and may be accepted with a minimum of two revisions.