Attachment_1_-_SOW_-_13_Nov_2013.pdf
PDF 596 KB Posted
- Attached to
- Amendment 5 for MRAP Cougar Egress Upgrade Federal contract opportunity
- Solicitation number
- M67854-13-R-5501
- Issued by
- United States Marine Corps
About this file
Attachment 1 SOW
View the file
Other files for this federal contract opportunity
Show all 25
On GovTribe
Work with this file on GovTribe
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
M67854-13-R-5501
Attachment 1
DISTRIBUTION STATEMENT A: Approved for public release.
Statement of Work (SOW) for the
Cougar Family of Mine Resistant Ambush
Protected Vehicles
MMRRAAPP CCoouuggaarr EEggrreessss UUppggrraaddeess
Version 1
13 November 2013 ii
Table of Contents
1.0 SCOPE
1.1 BACKGROUND
1.2 CONTRACTING OFFICER’S AUTHORITY
2.0 APPLICABLE DOCUMENTS
2.1 MILITARY STANDARDS AND SPECIFICATIONS – MANDATORY
COMPLIANCE
2.2 FEDERAL STANDARDS – MANDATORY
2.3 HANDBOOKS – GUIDANCE ONLY
2.4 OTHER GOVERNMENT DOCUMENTS
2.5 NON-GOVERNMENT DOCUMENTS
2.6 FORMS
3.0 PROGRAM MANAGEMENT
3.1 SUBCONTRACTOR MANAGEMENT
3.2 DATA MANAGEMENT (CLIN 0001)
3.3 SECURITY REQUIREMENTS
3.4 GOVERNMENT FURNISHED EQUIPMENT (GFE) AND GOVERNMENT
FURNISHED INFORMATION (GFI)
3.4.1 CONTRACTOR RECORDS (CLIN 0001)
3.5 RISK MANAGEMENT (CLIN 0001)
3.6 SCHEDULE PLANNING (CLIN 0001)
3.7 MEETINGS/CONFERENCES/REVIEWS (CLIN 0001, 0003, 0005, AND
0007)
3.7.1 POSTAWARD CONFERENCE (FAR 42.503)
3.7.1.1 PUBLICATION START OF WORK MEETING (CLINs 0001, 0003, 0005 and 0007)
3.7.1.2 ENGINEERING START OF WORK MEETING (CLINs 0001, 0003, 0005 and 0007) 9
3.7.1.3 CONFIGURATION MANAGEMENT (CM) START OF WORK MEETING
(CLINs 0001, 0003, 0005 and 0007)
3.7.2 PROGRAM MANAGEMENT REVIEWS (PMR)/PROGRAM STATUS REVIEWS
(PSR) (CLINs 0001, 0003, 0005 and 0007)
3.7.2.1 QUALITY ASSURANCE MANAGEMENT MEETINGS (QAMMs) (CLINs
0001, 0003, 0005 and 0007)
3.7.3 PROVISIONING CONFERENCE (CLINs 0001, 0003, 0005 and
0007)
3.7.4 TEST READINESS REVIEWS (CLINs 0001, 0003, 0005 and
0007)
3.7.5 TECHNICAL REVIEWS
3.7.5.1 CRITICAL DESIGN REVIEW (CDR) (CLINs 0001, 0003, 0005
and 0007)
3.7.5.2 PRODUCTION READINESS AND SYSTEM VERIFICATION REVIEW
(CLINs 0001, 0003, 0005 and 0007)
3.7.5.3 MATERIAL REVIEW BOARD (MRB) (CLINs 0001, 0003, 0005
iii and 0007)
3.7.5.4 SYSTEM SAFETY WORKING GROUP (SSWG) (CLINs 0001, 0003, 0005 and 0007)
4.0 ENGINEERING
4.1 DESIGN AND ENGINEERING
4.2 VEHICLE INTEGRATION
4.3 REQUIREMENTS TRACEABILITY MATRIX (RTM)(CLIN 0001)
4.4 SOURCE CONTROL AND VENDOR ITEM DRAWINGS (CLIN 0001)
4.5 REQUIREMENTS FOR SOURCE CONTROL DRAWINGS (SCDs) (CLIN
0001)
4.6 FIRST ARTICLE TEST (FAT)
4.6.1 FIRST ARTICLE INSPECTION PLAN (CLIN 0005)
4.6.2 FAI REPORT (CLIN 0005)
4.6.2.1 MANUFACTURE
4.6.3.2 FIRST ARTICLE CONDITIONS
4.7 QUALITY ASSURANCE PLAN (QAP) (CLIN 0001)
4.8 CORROSION PREVENTION AND CONTROL (CPAC) PLAN (CLINS 0001
AND 0003)
4.9 RELIABILITY PROGRAM (CLIN 0001)
4.9.1 FAILURE MODES, EFFECTS AND CRITICALITY ANALYSIS (FMECA)
(CLIN 0003)
4.9.2 RELIABILITY, AVAILABILITY, MAINTAINABILITY (RAM) PROGRAM
(CLIN 0003)
4.9.2.1 MAINTAINABILITY TASK LIST (MTL) (CLIN 0003)
4.9.2.2 MAINTAINABILITY TASK ANALYSIS (MTA) (CLIN 0003)
4.9.2.3 MAINTAINABILITY PREDICTIONS (CLIN 0003)
4.9.3 RELIABLITY CENTERED MAINTENANCE (RCM) (CLIN 0003)
4.9.4 FAILURE ANALYSIS AND CORRECTIVE ACTION REPORTS (FACAR)
(CLIN 0003)
4.9.5 FINAL INSPECTION RECORD (FIR)(CLIN 0005)
4.10 WELDING PROCEDURES
4.11 WELDER AND WELDING OPERATOR CERTIFICATION
4.12 HUMAN FACTORS ENGINEERING (HFE)/ HUMAN SYSTEMS
INTEGRATION (HSI) (CLIN 0001)
4.13 FORCE PROTECTION AND SURVIVABILITY (CLIN 0001)
5.0 TEST
5.1 TEST SUPPORT PLAN (CLIN 0003)
5.2 RELIABILITY DEMONSTRATION TESTING (CLIN 0003)
5.3 TEST SUPPORT SPARES (CLIN 0003)
5.4 ENVIRONMENTAL TEST SERIES
5.5 ELECTROMAGNETIC ENVIRONMENTAL EFFECTS (E3) (CLIN 0003). .33
5.5.1 ELECTROMAGNETIC INTERFERENCE (EMI) TEST PROCEDURE (CLIN
0003)
5.5.2 ELECTROMAGNETIC INTERFERENCE TEST REPORT (CLIN 0003 . .34
5.5.3 GROUNDING, BONDING AND SHIELDING
iv
6.0 CONFIGURATION MANAGEMENT (CM)
6.1 CONFIGURATION MANAGEMENT PROCESS (CLIN 0001)
6.2 ENGINEERING CHANGE PROPOSAL (ECP)/REQUEST FOR DEVIATION
(RFD) CLASSIFICATION (CLIN 0003 AND 0005)
6.2.1 CONFIGURATION CHANGE DOCUMENT (CCD) (CLIN 0005)
6.2.2 ENGINEERING CHANGE PROPOSAL (ECP) CLASSIFICATION (CLINS
0003 AND 0005)
6.2.3 REQUEST FOR DEVIATION (RFD) (CLIN 0005)
6.3 CONFIGURATION STATUS ACCOUNTING (CSA) (CLIN 0005)
6.4 ITEM UNIQUE IDENTIFICATION (IUID) (CLIN 0005)
6.4.1 ITEM UNIQUE IDENTIFICATION DATA PLATE
6.4.2 SUBASSEMBLY DATA PLATES
6.4.3 INDENTURED BILL OF MATERIALS (IBOM), DRAWINGS, DATA
ATTRIBUTES (CLIN 0001)
6.4.4 DRAWING NUMBER ASSIGNMENT
6.5 GOVERNMENT PHYSICAL CONFIGURATION AUDIT (PCA) (CLIN 0005).401
6.6 TECHNICAL DATA PACKAGE(S) (TDP) (CLIN 0009)
6.7 CONFIGURATION IDENTIFICATION
6.8 PARTS MANAGEMENT PLAN (CLIN 0005)
6.9 ENGINEERING DESIGN SUPPORT (CLIN 0005)
6.10 MASTER SOURCE DATA REPORT ON THE MASTER DATA SET (CLIN
0005)
7.0 SAFETY
7.1 ENVIRONMENT, SAFETY & OCCUPATIONAL HEALTH (ESOH)
7.2 SYSTEM SAFETY PROGRAM PLAN (SSPP) (CLIN 0001)
7.3 PRELIMINARY HAZARD ANALYSIS (PHA) (CLIN 0001)
7.4 OPERATING AND SUPPORT HAZARD ANALYSIS (O&SHA) (CLIN 0001).456
7.5 SAFETY ASSESSMENT REPORT (SAR) (CLIN 0001)
7.6 HEALTH HAZARD ASSESSMENT (HHA) (CLIN 0001)
7.7 HAZARDOUS MATERIALS MANAGEMENT PROGRAM PLAN (HMMPP) (CLIN
0001)
7.8 HAZARDOUS MATERIALS MANAGEMENT PROGRAM REPORT (HMMPR)
(CLIN 0001)
7.9 DISPOSITION AND CLOSEOUT (CLIN 0003)
7.10 SAFETY REVIEW SUPPORT
8.0 LOGISTICS (CLIN 0003)
8.1 SUPPLY SUPPORT
8.1.1 LONG LEAD TIME ITEMS LIST (LLTIL) (CLIN 0003)
8.1.2 TOOLS AND TEST EQUIPMENT LIST (TTEL) (CLIN 0003)
8.1.3 COMMON AND BULK ITEMS LIST (CBIL) (CLIN 0003)
8.1.4 PROVISIONING PARTS LIST (PPL) (CLIN 0003)
8.1.5 REPAIRABLE ITEMS LIST (RIL) (CLIN 0003)
8.1.6 ENGINEERING DATA FOR PROVISIONING (EDFP) (CLIN 0003). .50
8.1.7 REQUEST FOR NOMENCLATURE (CLIN 0005)
v
8.1.8 SPARES ACQUISITION INTEGRATED WITH PRODUCTION (SAIP)
(CLIN 0003 AND 0005)
8.1.9 LIFE CYCLE SUSTAINMENT (LCS) (CLIN 0003)
8.1.10 PROVISIONING PLAN (CLIN 0003)
8.1.10.1 PROVISIONING AND OTHER PRE-PROCUREMENT SCREENING DATA
(CLIN 0003)
8.2 RELIABILITY ENGINEERING, MAINTAINABILITY ENGINEERING AND
MAINTENANCE (PREVENTIVE, PREDICTIVE AND CORRECTIVE) PLANNING. 53
8.2.1 MAINTENANCE PLANNING AND EXECUTION (CLIN 0003)
8.3 TECHNICAL DATA / PUBLICATIONS
8.3.1 LIMITED TECHNICAL INSPECTION (LTI) (CLIN 0003)
8.3.2 TECHNICAL MANUALS (TM) (CLIN 0005)
8.3.3 MANUAL DEVELOPMENT
8.3.3.1 MANUAL VALIDATION (CLIN 0005)
8.3.3.2 MANUAL VERIFICATION
8.3.4 COPYRIGHTS (CLIN 0005)
8.4 PACKAGING, HANDLING, STORAGE & TRANSPORTATION (PHS&T). ..57
8.4.1 PACKAGING, SHIPMENT AND DATA STORAGE (CLIN 0005)
8.4.2 PRESERVATION AND PACKAGING (CLIN 0005)
8.4.3 CLASSIFICATION AND DATA DEVELOPMENTFOR SPECIAL PACKAGING
(CLIN 0005)
8.4.4 PHS&T VALIDATION
8.4.5 DEVELOPMENT OF MARKING REQUIREMENTS
8.4.6 ENGINEERING CHANGES (CLINS 0003 AND 0005)
8.4.7 TRACKING
8.5 TRAINING DEVELOPMENT (CLIN 0003)
8.5.1 CRITICAL OR TRAINING TASK LIST (CLIN 0003)
8.5.2 NEW EQUIPMENT TRAINING (NET) DEVELOPMENT MATERIALS
MODIFICATIONS AND UPDATES (CLIN 0003)
8.5.3 TRAINING PROGRAM STRUCTURE DOCUMENTATION (CURRICULUM
OUTLINE OF INSTRUCTION) DEVELOPMENT (CLIN 0003)
8.5.4 INSTRUCTOR GUIDE (CLIN 0003)
8.5.5 STUDENT GUIDE (CLIN 0003)
8.5.6 INSTRUCTIONAL MEDIA PACKAGE (COURSEWARE DATA FILES)
DEVELOPMENT (CLIN 0003)
8.5.7 TRAINING TEST PACKAGE DEVELOPMENT (CLIN 0003)
8.5.8 TRAINING AIDS, DEVICES, SIMULATORS, AND SIMULATIONS
(TADSS)
8.5.8.1 COUGAR VEHICLE TADSS INPUT (CLIN 0003)
9.0 COST AND SOFTWARE DATA REPORTING (CSDR)(CLIN 0010)
1.0 SCOPE.
The USMC Mine Resistant Ambush Protected (MRAP) Assistant
Program Manager (APM) Cougar (hereinafter Cougar Program
Office) has a requirement for the work efforts required to design, integrate, test, support, procure and deliver the egress upgrades, which consists of four individual upgrades. The solution for all egress upgrades shall be compatible with the
Cougar CAT I A1/A2 and CAT II A1/A2 MRAP Vehicle. The egress upgrades are needed to increase the Survivability for the user in the case of an attack or accident.
The egress upgrades required and defined in this SOW are (1) front door upgrade, (2) rear door with (3) rear steps upgrade, and (4) exhaust.
a. The (1) Front Door upgrade will reduce the force to open the door using a door assist and will include armored door, hinges, opaque armor, transparent armor, emergency egress attachment points, first responder receptacles, primary/ service, and secondary/combat locks. In addition to the system, the interior ballistic armor around the perimeter of the system shall be replaced.
b. The (2) Rear Door upgrade will reduce the force to open the door(s) using a door assist and will include armored door(s), hinges, opaque armor, transparent armor, emergency egress attachment points, first responder receptacles, primary/service and secondary combat locks, as well as (3) rear steps. In addition to the system, the interior ballistic armor around the perimeter of the system shall be replaced.
c. The (4) Exhaust Upgrade shall modify the existing exhaust to minimize the risk of interfering with egress in the event of a blast or rollover.
1.1 BACKGROUND.
From the inception of the Joint MRAP Program Office in 2007, two
(2) Urgent Universal Needs Statements (UUNS) focusing on Egress hazards and difficulties have been submitted by the Marine Corps and validated as requirements through the approval of the Marine
Corps Requirements Oversight Council (MROC). The first UUNS was submitted by the fleet in late 2008 and the second in 2010. The egress upgrades defined in this SOW are derived from the deficiencies and needs listed by the user in the UUNS.
1.2 CONTRACTING OFFICER’S AUTHORITY.
The Contracting Officer (CO) is responsible for ensuring the performance of all necessary actions for effective contracting, ensuring compliance with the terms of the contract, and safeguarding the interests of the United States of America in its contractual relationships. Accordingly, the CO is the only individual who has the authority to enter into, administer, or terminate this contract. In addition, the CO is the only person authorized to approve changes to any of the requirements under this contract and, not withstanding any provision contained elsewhere is this contract, the said authority remains solely with the CO.
2.0 APPLICABLE DOCUMENTS.
The following documents form a part of the SOW to the extent specified herein. The most recent revision of the referenced documents at the time of contract shall be used unless otherwise specified. In the event of conflict between the applicable documents and this SOW, the SOW shall take precedence. Nothing in this document, however, supersedes applicable laws and regulations unless a specific exemption has been obtained.
2.1 MILITARY STANDARDS AND SPECIFICATIONS – MANDATORY
COMPLIANCE.
MIL-STD-129 Military Marking for Shipment and
Storage
MIL-STD-130 Identification Marking of U.S. Military
Property
MIL-STD-196 Joint Electronics Type Designation
System
MIL-STD-461 Requirements for the Control of
Electromagnetic Interference
Characteristics of Subsystems and
Equipment
MIL-STD-464 Electromagnetic Environmental Effects
Requirements for Systems
MIL-STD-810 Environmental
Engineering Considerations and
Laboratory Tests
MIL-STD-882 Standard for System Safety
MIL-STD-1472 Human Engineering
MIL-STD-2073-1 Standard Practice for Military
Packaging
MIL-STD-1366E Transportability Criteria
MIL-STD-3003 Vehicles, Wheeled: Preparation for
Shipment and Storage Of
MIL-STD-40051-2B Preparation of Digital Technical
Information for Page-Based Technical
Manuals (TMs)
MIL-STD-31000 Technical Data Packages
MIL-STD-46855 Human Engineering Requirements for
Military Systems, Equipment, and
Facilities
2.2 FEDERAL STANDARDS – MANDATORY
FED-STD-313 Material Safety Data, Transportation
Data and Disposal Data for Hazardous
Materials Furnished to Government
Activities
2.3 HANDBOOKS – GUIDANCE ONLY
MIL-HDBK-61 Configuration Management Guidance
MIL-HDBK-189 Reliability Growth Management
MIL-HDBK-470 Designing and Developing Maintainable
Products and Systems, Volume 1
MIL-HDBK-502 Product Support Analysis
MIL-STD-46855 Human Engineering Requirements for
Military Systems, Equipment, and
Facilities
MIL-HDBK-781 Reliability Test Methods, Plans, and
Environments for Engineering
Development, Qualifications, and
Production
2.4 OTHER GOVERNMENT DOCUMENTS.
Naval Systems Engineering Technical
Review (SETR) Handbook
DoDI 5000.2 Operation of the Defense Acquisition
System
Defense Acquisition Guidebook
MC Order 4400.120 Joint Regulation Governing the Use and
Application of Uniformed Service
Maintenance and Recoverability Codes
D0DD 5220-22-M National Industrial Security Program
29 CFR 1910.1200 Toxic and Hazardous Substances
MCO 1553.2B Management of Marine Corps Formal
Schools and Detachments
NAVMAC 1553.1 Systems Approach to Training User’s
Guide
(Copies of NAVMAC are available from www.marine.mil)
2.5 NON-GOVERNMENT DOCUMENTS
ANSI Z535.4 Product Safety Signs and Labels
ANSI/ISO/ASQ Q9001 Quality Management Systems
(Copies of ANSI documents are available from www.ansi.org)
ASME 14.2M Engineering Drawing Practices
ASME Y14.100 Engineering Drawing Practices
ASME Y14.24 Types and Applications of Engineering
Drawings
(Copies of ASME documents are available from www.asme.org)
ISO 10303 STEP AP214 Standard for the Exchange of Product
Model Data) A
(Copies of ISO documents are available from www.iso.org)
ASTM D3951 Standard Practices for Commercial
Packaging
ASTM D4169-01e1 Standard Practice for Performance
Testing of Shipping Containers and
Systems
(Copies of ASTM are available from www.astm.org)
AWS QCI:2007 Standard for AWS Certification of
Welding Inspectors
(Copies of AWS are Available from www.aws.org)
EIA-649 National Consensus Standard for
Configuration Management
(Copies of EIA are available from www.eia.org)
GEIA-STD-0007 Logistics Product Data
(Copies of GEIA are available from www.geia.org)
SAE JA1011 SAE Standard for Reliability-Centered
Maintenance
SAE JA1012 A Guide to Reliability-Centered
Maintenance
(Copies of SAE are available at standards.sae.org)
2.6 FORMS
DD 254 DoD Contract Security Classification
Specification
APPLICABLE TO ALL CLINS
3.0 PROGRAM MANAGEMENT.
The Contractor shall establish and maintain program management practices throughout the period of performance.
CDRL A008 – PROGRAM MANAGEMENT PLAN
CDRL A009 – CONTRACTOR MONTHLY STATUS REPORT
3.1 SUBCONTRACTOR MANAGEMENT.
The Contractor shall be responsible for performance of requirements delineated in this SOW and shall institute appropriate management actions relative to any Subcontractor performance. Requirements that are contractually specified shall apply to Subcontractor performance; however, the
Contractor shall be accountable for compliance of their
Subcontractors and is responsible for ensuring all deliverable products comply with the contract requirements.
3.2 DATA MANAGEMENT (CLIN 0001)
The Contractor shall provide a data management plan. The data management plan shall address the Contractor’s plan for maintaining documentation during the life of the contract;
Integrated Master Schedule (IMS) updates, and delivery of documentation.
The Contractor shall provide a monthly report on the delivery of
CDRLs.
CDRL A001 – DATA MANAGEMENT PLAN
CDRL A002 – TECHNICAL REPORT STUDY/SERVICES - DATA
MANAGEMENT REPORT
3.3 SECURITY REQUIREMENTS.
The Contractor is required to have a Secret Facility Clearance and maintain classified access eligibility. The Prime contractor and all Sub-contractors (through the Prime contractor) shall adhere to all aspects of DoD Directive
5220.22-M. All personnel identified to perform on this contract shall maintain compliance with Department of Defense, Department of the Navy, and Marine Corps Information and Personnel Security
Policy to include completed background investigations (as required) prior to classified performance. This contract includes a DoD Contract Security Classification Specification
(DD Form 254).
3.4 GOVERNMENT FURNISHED EQUIPMENT (GFE) AND GOVERNMENT
FURNISHED INFORMATION (GFI).
GFE/GFI is defined as tangible property in the form of Equipment
(GFE) (included but not limited to the Cougar CAT I and CAT II) and Information (GFI) (included but not limited to technical data, manuals, course materials) that is owned by the U.S.
Government and is subsequently made available to the Contractor.
A list of applicable GFE/GFI will be provided in Section J.
3.4.1 CONTRACTOR RECORDS (CLIN 0001).
The Contractor shall maintain a record of GFE and GFI items.
Data in GFE and GFI records should, at a minimum, include: item identifiers (nomenclature, quantity, National Stock Numbers
(NSNs) and/or part number), date received, condition of item on receipt, date the item was returned to Government, and condition of the item when returned. The Contractor and the Government shall jointly review and reconcile their GFE and GFI records on a quarterly basis. The Contractor shall provide a copy of the receipt of the GFE/GFI delivery to the Government in accordance with CDRL B001 requirements.
The Government will notify the Contractor of the availability of
GFE. Items shall be provided to the Contractor from existing inventory. The Contractor shall provide for accountability, security, and storage for the GFE provided. The Contractor shall inspect and inventory all GFE received under this contract. The Contractor shall identify and report any discrepancies, deficiencies, damages to the Government in accordance with CDRL B002. A complete list will be provided at the postaward conference.
CDRL B001 – RECEIPT OF GOVERNMENT MATERIEL REPORT
CDRL B002 – GOVERNMENT FURNISHED EQUIPMENT/INFORMATION
DEFICIENCY REPORTS
3.5 RISK MANAGEMENT (CLIN 0001).
The Contractor shall identify, manage, and mitigate any potential program risks affecting the design, testing, integration and delivery of the egress upgrades. The Contractor shall provide a Risk Management Plan defining how risk is managed and mitigated. The Contractor shall provide a Risk
Management Report that will be used to monitor management, cost, and schedule of assigned contract tasks risk relative to the modernization effort. The Risk Management Report shall include reporting critical risks and associated mitigation actions monthly to the Government.
CDRL A003 – RISK MANAGEMENT PLAN
CDRL A004 – RISK MANAGEMENT STATUS REPORT
3.6 SCHEDULE PLANNING (CLIN 0001).
The Contractor shall maintain an accurate schedule of program events and recommended program schedules, including review and evaluation techniques. The Contractor shall notify the
Government in writing of any anticipated or projected work stoppages or delays that shall impact schedules within five (5) calendar days of Contractor determination.
The Contractor shall develop an IMS which includes all significant events and depict major tasks and events from start to completion of the contract. The Contractor shall deliver the
IMS which combines all facets of the egress upgrades milestones.
The Contractor shall incorporate the IMS into the quarterly
Program Management Reviews.
CDRL A005 – INTEGRATED MASTER SCHEDULE (IMS)
3.7 MEETINGS/CONFERENCES/REVIEWS (CLIN 0001, 0003, 0005, AND
0007).
The Contractor shall support SOW required meetings, conferences, and reviews. Persons who are subject matter experts (SMEs) and are familiar with the issues to be discussed shall be in attendance. The Contractor shall have at least one representative who has the authority to address issues present at the meetings. The Contractor shall provide, agendas, meeting content, and meeting minutes associated with the aforementioned meetings.
The Contractor shall submit an agenda and read-ahead package/ briefing charts ten (10) calendar days prior to each meeting.
All agendas shall be in Contractor format and shall include, as a minimum: the location, date(s), duration of each meeting; a daily chronological listing of each topic to be discussed, the time allotted for each and the name of the presenter; and a status (or list) of action items/problem issues identified at previous meetings.
All minutes shall be in Contractor format and shall include, as a minimum: meeting location, date(s) and duration; list of attendees; a status of open action items/problem issues; list of new action items/problem areas, to include required resolution dates; summary of discussions, and assigned action officer.
CDRL A006 – CONFERENCE/MEETING AGENDA
CDRL A007 – CONFERENCE/MEETING MINUTES
3.7.1 POSTAWARD CONFERENCE (FAR 42.503).
In accordance with FAR 42.503 Postaward conferences, the
Contractor shall host a postaward conference at its CONUS facility or in Stafford, VA within thirty (30) calendar days after contract award. The Government shall be given at least fourteen (14) calendar days advance notice of the time, date, and location of the postaward conference. The preferred method of notification is by email to the Contracting Officer (CO).
Discussions at the meeting shall include, but are not limited to: a complete review of all contract documents; the
Contractor’s overall Program Management Plan; the Contractor’s
IMS; the Contractor’s initial Manufacturing Plan; risk areas and mitigation plans; other technical area requirements, such as
Engineering, Logistics and Quality Assurance (QA), and discussions of contractor standard Cost and Software Data
Reporting (CSDR) process. The CO will chair the postaward conference.
3.7.1.1 PUBLICATION START OF WORK MEETING (CLINs 0001, 0003, 0005 and 0007).
Additionally, during the postaward conference, Publications
Start of Work breakout session shall be conducted. The purpose of this meeting is to review publications, contract requirements, and establish lines of communications.
CDRL A008 – PROGRAM MANAGEMENT PLAN
CDRL A009 – CONTRACTOR MONTHLY STATUS REPORT
3.7.1.2 ENGINEERING START OF WORK MEETING (CLINs 0001, 0003, In conjunction with the postaward conference, the Contractor shall conduct an Engineering Start of Work meeting at its facility. Discussions at the meeting will be Systems
Requirements Review, System Functional Review, and Open Systems
Design. This meeting will focus on a review of all data requirements, required specifications, program schedule, and test requirements to ensure a complete understanding of the requirements. The contractor shall prepare any technical questions for review and clarification. The Contractor shall present the engineering strategy to solve the technical requirements and meet the requirements in the performance specifications. The objective is to confirm a full and mutual understanding of Government requirements, objectives, responsibilities, and to conduct an overall review of the projected Contractor approach, general assumptions, schedule and any other areas needing clarification.
CDRL A010 – TECHNICAL PRESENTATIONS AND ENGINEERING REPORTS
3.7.1.3 CONFIGURATION MANAGEMENT (CM) START OF WORK MEETING
(CLINs 0001, 0003, 0005 and 0007).
In conjunction with the engineering start of work meeting, the
Contractor shall conduct a CM start of work meeting. The
Contractor shall, as a minimum, brief their draft CM Plan, schedules and key CM milestones, and required deliverables for the egress upgrades.
CDRL B006 – CONFIGURATION MANAGEMENT PLAN
3.7.2 PROGRAM MANAGEMENT REVIEWS (PMR)/PROGRAM STATUS REVIEWS
(PSR) (CLINs 0001, 0003, 0005 and 0007).
The Contractor shall conduct six (6) PMRs/PSRs at its facility
(or an agreeable Subcontractor’s facility). The initial PMR/PSR shall be held no later than sixty (60) calendar days after contract award. Follow on PMR/PSRs shall then be held quarterly thru the period of performance of the contract. The purpose of these reviews shall be to assess the Contractor's ongoing effort to meet the contracts requirements. The focus at each subsequent PMR shall be on progress since the last PMR. At a minimum, the Contractor shall discuss the analysis of problem areas, evaluation of schedules; all risk areas and risk mitigation efforts, and the status of all ILS elements.
3.7.2.1 QUALITY ASSURANCE MANAGEMENT MEETINGS (QAMMs) (CLINs
0001, 0003, 0005 and 0007).
The Contractor shall schedule and participate in QAMMs. The meetings shall include representatives from Quality and
Production, at a minimum, and shall be held in conjunction with the PMR/PSR or on an as-needed basis. Additional meetings shall be scheduled through the Administrative Contracting Officer
(ACO) if quality issues dictate the necessity.
3.7.3 PROVISIONING CONFERENCE (CLINs 0001, 0003, 0005 and
A provisioning conference will be held thirty (30) calendar days after the acceptance of CDRL D006, Engineering Data for
Provisioning (EDFP). The Contractor shall host the conference at the Contractor’s facility. The focus of the conference is to
"drill down" from the top level assembly to determine which level of maintenance for the Line Replaceable Unit (LRU) or maintenance tasks can be completed where and by whom. To that end, the Contractor shall provide and disassemble production equipment, as directed by the Government, to validate and verify all provisioning documentation for the egress upgrades.
CDRL D006 – ENGINEERING DATA FOR PROVISIONING (EDFP)
3.7.4 TEST READINESS REVIEWS (CLINs 0001, 0003, 0005 and 0007).
A Test Readiness Review (TRR) shall be held at the Contractor's facility no later than thirty (30) calendar days prior to the start of any applicable Limited User Evaluation (LUE), Developmental Test (DT), Live Fire (LF) Test, or Operational
Test (OT) phase involving the egress upgrades. Discussions at the meeting shall include: the Contractor’s overall test support plan; the Contractor's schedule for delivery of test assets; risk areas and mitigation plans; system/product maturity via Contractor developmental test results; and other logistics support requirements including the overall parts delivery and parts installation. Areas of interest should include but not be limited to status of test items, delivery schedule, performance compliance, and vehicle/system safety.
CDRL A029 – TEST SUPPORT PLAN – PRODUCTION VERIFICATION TEST
3.7.5 TECHNICAL REVIEWS.
The Contractor shall participate, as required, in technical reviews for the egress upgrades developed for support and sustainment of the Cougar Family of Vehicles (FoV). Formal reviews shall be event driven and conducted as the upgrades are being developed. The contractor and government should hold bi-weekly or at a minimum once a month Technical Interchange
Meetings (TIM’s) to brief, identify and discuss the program technical status. Technical Issues, accomplishments, problems and their mitigation solutions, and documentation on the technical maturity of the system are examples of topics to be discussed and reviewed. The TIM’s will serve as a forum for problem solving and information sharing.
3.7.5.1 CRITICAL DESIGN REVIEW (CDR) (CLINs 0001, 0003, 0005
and 0007).
The Contractor shall conduct a CDR. The Government will send up to fifteen (15) representatives to attend the Contractor’s CDR.
The CDR shall baseline design, establish the product baseline, and ensure that the detailed design satisfies the requirements prior to first article testing. The CDR shall be conducted once
90 percent of its product drawings and instructions are complete. The Contractor shall provide a Requirements
Traceability Matrix (RTM) that demonstrates the design furnished at CDR meets or exceeds the performance requirements of the egress upgrades. The Government will provide deficiencies discovered during buck testing to the awardee. The Contractor shall then provide mitigation plans to address all deficiencies discovered during buck testing in the CDR. Deficiencies shall include Test Incident Reports (TIR), manufacturing/quality deficiencies as appropriate. The Contractor shall demonstrate the operational supportability of the system with particular attention to minimize the logistics footprint; implement
HSI/HFE; and demonstrate system integration, interoperability, safety, and utility. An assessment of the results of producibility analyses conducted on system hardware shall be made to ensure detailed producibility design solutions satisfy the established requirements. The Contractors proposed CDR date shall be reflected in the MSR and IMS. Topics covered at the
CDR shall include, but not be limited to the following:
a. Review of 90% complete Level III Product Drawings and
Models.
b. Review of design analysis to include, but not limited to, HSI, FEA, M&S, and physical analysis/prototyping.
c. Review updated Requirements Traceability Matrix (RTM) compliance to Product Specifications as designed.
d. Review Contractor’s Research, Development, Test and
Evaluation Plan.
e. Review Product Specifications, as designed, of any untested system.
f. Review of established Initial Bill of Materials
(IBOM).
g. Review of updated Maintainability, Supportability and
Logistics functions of the Initial Product Baseline.
h. Review any reported risk on the initial product baseline.
i. Review updated Descriptions of the initial product baseline.
j. Review updated Integrated Master Schedule to include, but not limited to, program development schedule including fabrication, test and evaluation, software coding and other critical path drivers as determined by the Contractor.
k. Review updated Government Life-cycle Sustainment Plan.
l. Review updated Subsystem/Interface control Boundaries level (incremental) Critical Design Review.
m. Review of Risk Assessments and Risk Mitigation Plans.
n. Review the Change Management Process.
CDRL A006 – CONFERENCE/MEETING MINUTES
CDRL A011 – TECHNICAL REPORT - STUDY SERVICES - CRITICAL DESIGN
REVIEW (CDR) REPORT
CDRL A015 – TECHNICAL REPORT - STUDY SERVICES – REQUIREMENTS
TRACEABILITY MATRIX (RTM)
3.7.5.2 PRODUCTION READINESS AND SYSTEM VERIFICATION REVIEW
(CLINs 0001, 0003, 0005 and 0007).
The Contractor shall conduct a Production Readiness Review (PRR) to formally evaluate production readiness, identify existing or projected manufacturing problems, and areas of risk for the egress upgrades. The Government shall hold the System
Verification Review (SVR) during the PRR to validate that all performance metrics have been met and tested before production can begin. The Production process will be evaluated against the
System requirements to verify no production processes will degrade the systems performance. The Contractor shall demonstrate progress in the following areas: (1) attaining the program's production goals; (2) identification and resolution of manufacturing problems (or that a plan for their resolution acceptable to the Government has been developed); and (3) identification and mitigation of all production risks. The
Contractor shall show that the system design has included those key production factors (e.g., least cost, minimum time, manufacturing simplicity/flexibility, resource availability, etc.) necessary to assure the system can be acquired on schedule at minimum cost and programmatic risk. The Contractor shall identify any manufacturing changes between First Articles and
Full Rate Production. The Contractor shall identify all performance requirements and provide any performance metrics that have not been achieved. The initial PRR shall be conducted at the Contract’s facility or a Government approved facility.
In conjunction with the PMR/PSR follow-on production readiness reviews may be held.
The review dates shall be Contractor-proposed, Government-approved, and incorporated into the program schedule. The
Government will provide approval to start production after a successful and approved SVR and PRR is completed. The agenda of the PRR shall include, as applicable, at least the following considerations:
a. A Manufacturing Program Review to include the overall manufacturing system and detailed factors such as:
manufacturing organization, responsibilities, facilities and equipment, manufacturing methods, and production flow.
b. A status review of manufacturing technology and other previously recommended actions to reduce cost, manufacturing risk, and industrial base concerns.
c. The identity of open production concerns which require additional direction/effort to minimize risk to the production program.
d. A status review of production engineering efforts, tooling and test equipment demonstrations, and proofing of new materials, processes, methods, special tooling, and test equipment.
e. A status of the hazard list from ESOH analysis.
f. The status of long lead items for production, if any.
CDRL A012 – TECHNICAL REPORT - STUDY SERVICES – PRODUCTION
READINESS REVIEW (PRR) REPORT
CDRL A013 – MANUFACTURING PLAN
CDRL A043 – TECHNICAL REPORT – STUDY SERVICES – SYSTEM
VERIFICATION REVIEW (SVR) REPORT
3.7.5.3 MATERIAL REVIEW BOARD (MRB) (CLINs 0001, 0003, 0005 and
The Contractor shall conduct an MRB that includes a Government representative. This board is responsible for disposition of nonconforming material (product, processes, etc). Authority to approve all MRB decisions involving repair, use of as-is material, and non-standard repair procedures shall be at the discretion of the Government representative. Both standard and nonstandard repair procedures shall include instructions for reprocessing material after repair and shall specify all
Contractor inspections required. The Contractor shall not consider a new standard or nonstandard repair process until all assignable causes of variance or omitted processes (or process steps) have been eliminated and corrected. The Government's review or concurrence of a repair technique shall not bar the
Government's right to reject the material if the Government determines that the repair does not correct the nonconformity.
CDRL A014 – TECHNICAL REPORT - STUDY SERVICES – MATERIAL REVIEW
BOARD (MRB) REPORT
3.7.5.4 SYSTEM SAFETY WORKING GROUP (SSWG) (CLINs 0001, 0003, The Contractor shall conduct a monthly SSWG. The Government will chair and be a voting member of the SSWG. At least one (1) representative from all Contractors’, any major Subcontractor’s, and the Government will be present at each SSWG. The SSWG’s primary function shall be to ensure all environmental, safety, and occupational health issues, as well as all identified hazards, are adequately addressed; to ensure the safe, manned operation of the vehicle(s) during Government testing and fielding. SSWG meetings will be held via teleconference and will be held as directed by the Government. The SSWG may address any issues related to System Safety. Typically these issues include but are not limited to:
a. Reviewing ESOH program status;
b. Summarizing hazard analysis;
c. Presenting incident assessments for system mishaps or malfunctions;
d. Presenting status of assigned actions; and
e. Identifying ESOH deficiencies requiring further test and evaluation.
4.0 ENGINEERING.
4.1 DESIGN AND ENGINEERING.
The Contractor shall design the egress upgrades to fulfill the requirements of this contract. The Contractor shall utilize an open systems approach as the preferred design strategy and to choose provisioned items where feasible to support the specifications provided in the attached performance specifications while trying to maintain commonality across the different variants of Cougar vehicles for the egress upgrades.
This is to include products, practices and tools. The
Contractor shall identify the means for ensuring conformance to open system standards and profiles throughout the development process.
4.2 VEHICLE INTEGRATION
During first article testing phases, the Contractor shall be responsible for any design/installation instruction issues that occur during the initial integration of the egress upgrades.
The system shall be designed to allow installation into any configured vehicle. Electrical and mechanical integration shall be achieved with no degradation of the baseline vehicle.
Structural and configuration upgrades shall require approval through the Engineering Change Proposal (ECP) process defined below. The Contractor shall provide ten (10) First Article kits to Aberdeen Proving Ground, Aberdeen, MD.
4.3 REQUIREMENTS TRACEABILITY MATRIX (RTM)(CLIN 0001).
The Contractor shall develop and deliver to the Government a RTM for each egress upgrades. The RTM uniquely identifies program requirements to ensure that the requirements can be traced and verified through the design, build, test, and verification phases of development. The RTM shall be updated with each approved analysis and test event.
CDRL A015 – TECHNICAL REPORT - STUDY SERVICES – REQUIREMENTS
TRACEABILITY MATRIX (RTM)
4.4 SOURCE CONTROL AND VENDOR ITEM DRAWINGS (CLIN 0001).
The Contractor shall prepare (IAW ASME Y14.24 and MIL-STD-31000) source control and vendor item drawings for the Contractor’s
Egress Modernization efforts. Source control and vendor item drawings shall have listed two (2) or more sources of supply.
The Contractor shall look for parts, components, subassembly or assemblies of currently existing sources of supply in the
Governments supply system to determine if the Government part already exists. When choosing these design solutions of items that already have an established NSN, the Contractor shall validate that the solution chosen meets all design specification reliability, performance, and space requirements.
CDRL B003 – PRODUCT DRAWINGS/MODELS AND ASSOCIATED LISTS
CDRL B004 – SOURCE CONTROL AND VENDOR ITEM DRAWINGS
4.5 REQUIREMENTS FOR SOURCE CONTROL DRAWINGS (SCDs) (CLIN
0001).
Requirements for SCDs shall conform to the following:
a. Maximum use of commercially developed components is essential. First design choice should be the use of an existing Government item readily available in the
Government supply system.
b. In order to assure life cycle competition for Non-
Developmental Items (NDI), use of SCDs shall be minimized. When it becomes apparent to the Contractor that an SCD or model is in the best interest of the
Government, a recommendation shall be made to the program office’s CM Representative including the results of a market survey which led to the recommended selection. No SCD shall be prepared by the Contractor, nor shall the Contractor assume that the Government shall accept the source control recommendation, unless specific written approval is provided by the CO.
c. NDIs shall not be fully detailed unless it can be demonstrated by the Contractor that such detailing does not impair the life cycle competitiveness of the item.
d. Provisioned parts for source controlled items shall be depicted on the models metadata attributes after a maintenance evaluation has been completed and repair part selection validated. In the event such maintenance evaluation has not been prescribed within the scope of this contract, even though the component is known to be repairable, no provisioned parts listing shall be shown on the drawings or models.
e. All SCDs and models shall contain sufficient information, IAW ASME Y14.100 for the Government to procure and accept a part or component under a secondary item procurement contract and to qualify additional sources. Acceptance criteria and processes on any SCD and models shall, to the extent practical, be similar to what that supplement accomplishes when the item is purchased by other commercial or military agencies.
CDRL B003 – PRODUCT DRAWINGS/MODELS AND ASSOCIATED LISTS
CDRL B004 – SOURCE CONTROL AND VENDOR ITEM DRAWINGS
4.6 FIRST ARTICLE TEST (FAT).
The Government will perform First Article Test (FAT) on, at a minimum, one (1) of the first article egress kits (CLIN 0005) after the kits have passed First Article Inspection (FAI).
Production above the first ten (10) kits is not authorized until the FAT is successfully completed.
4.6.1 FIRST ARTICLE INSPECTION PLAN (CLIN 0005).
The Contractor shall prepare and submit for Government approval, prior to the beginning of the FAI, a recommended inspection plan for the First Article item(s). The Government will have the right to monitor the FAI. The Contractor shall provide a list and time schedule of the FAI as part of this plan, including anticipated completion dates.
The current production contract requirements that are to be validated during the FAI are as follows:
a. Manufacturing plan
b. Physical Configuration Audit (PCA)
c. Quality planning
d. Subcontractor/ supplier quality assurance
e. Subcontractor/ supplier quality documentation
f. Welding requirements
The First Article Inspection plan shall also evaluate instructions for the installation for the egress upgrades. The
First Article Inspection plan shall be representative of items to be manufactured using the same process, facilities and procedures as will be used for full-rate production. Failure to submit a complete list and schedule to the Government will not relieve the Contractor of First Article Inspection. Delays in schedule as a result of the Contractor's failure to identify the
FAI kits requiring First Article Inspection will be the responsibility of the Contractor. The First Article shall be inspected and validated to all requirements of the drawing(s), and specification(s) of the BOMs. The Contractor is responsible for the FAI and notifying the Government of upgrades requiring
FAI.
CDRL A016 – FIRST ARTICLE QUALIFICATION TEST PLAN AND PROCEDURES
4.6.2 FAI REPORT (CLIN 0005).
The Contractor shall submit the FAI Report(s) within ten (10) days of FAI completion. Reports shall be identified as egress upgrades FAI. The FAI report(s) shall include part number drawings and Quality Assurance requirements. FAI reports shall contain a matrix summary which tabulates each inspection performed, results of each inspection (pass/fail), corresponding page where data is located, Contractor position and any corrective action, if required, shall be included in the report.
a. Conditional Acceptance of Components pending FAI
Completion. The Contractor may submit the ten first production kits for DCMA inspection and acceptance, pending successful completion of the FAI provided the
Contractor:
1) Agrees to successfully complete all of the FAI validations.
2) Shall rectify all deficiencies/discrepancies that are identified during the subsequent FAI inspections, regardless of the location of each component at no cost to the Government.
b. In the event that there is a FAI deficiency/ discrepancy during the period of time that the
Contractor is authorized to deliver the ten (10) First
Article kits, then the Government reserves its right to:
1) Not accept, or cease acceptance, of kit
2) Require the Contractor to repeat all, or a portion of the FAI at the Contractor's expense.
c. The Contractor shall perform FAI on the egress upgrades. The Government reserves the right to be present at any such inspection. The Contractor shall notify the Government a minimum of fifteen (15) days prior to conducting an inspection. Failure to notify the Government within the time limit may, at the
Government’s discretion, be grounds to reject the inspection. The inspection shall include a dimensional inspection that validates the kits conform to the drawing requirements for the egress upgrades.
CDRL A017 – FIRST ARTICLE INSPECTION REPORT
4.6.2.1 MANUFACTURE.
The First Article offered for inspection must be manufactured at the facilities in which that item(s) is to be produced under the contract. If the First Article is a component not manufactured by the Contractor, the component must be manufactured at the same facilities in which the component is to be produced for the contract. A certification by the Contractor to this effect must accompany the FAI which is offered. In the event FAI reveals deviations from this requirement, the Contractor shall, at the location designated by the Government, make the required changes to the items, or replace all the items manufactured under this contract, at no change in contract price.
If not specified otherwise in the applicable specification or elsewhere in this clause, the First Article shall be taken from the first ten (10) units produced for this contract CLIN 0005.
In the event that the first ten (10) units of a lot are not available, the Government reserves the right to select the First
Article from any lot. If the first ten (10) units are not available due to Government direction to ship the units to a fielding or other location to fulfill program requirements, the
Contractor shall provide an additional unit for the commencement of FAT.
4.6.2.2 FIRST ARTICLE CONDITIONS.
The FAI requirement is considered to be met if the Contractor certifies that; (1) the supplier has component First Article
Approval on the identical part delivered for use in a previous production contract with the Government and (2) the supplier has been a continuous supplier of the part (for purposes of this clause, a continuous supplier is defined as one which has not had a break in production in excess of six months, and the design and manufacturing/assembly process or place of manufacture have not been changed). If military/federal specifications are applicable to the component and changes to these documents have been implemented which may impact form, fit, function or performance, a First Article Inspection shall be accomplished.
4.7 QUALITY ASSURANCE PLAN (QAP) (CLIN 0001).
The Contractor shall develop and deliver a QAP that shall address their responsibility and describe their established, implemented, documented, and maintained quality system that ensures conformance to contractual requirements, and shall indicate the acceptable metrics for deliverable quality. The
Contractor shall implement the requirements of American National
Standards Institute (ANSI)/American Society for Quality Control
(ASQC) Q9001, International Standards Organization (ISO) 9001 or an equivalent quality system model. The control plans shall be treated as a living document and shall always reflect the current process. Control plans should be controlled documents and retained for the life of the contract. These shall be made available for the Government to examine.
The Government shall perform an on-site verification of the
Contractor’s QAP. Additionally, during the delivery of any component/equipment, the Government shall conduct acceptance inspections utilizing Defense Contract Management Agency (DCMA).
The Contractor's quality management system shall address the following elements:
a. Management Responsibility. Procedures to define, document, and implement a continuous improvement policy for quality.
b. Quality System. Procedures to establish, document, and maintain a quality system, which includes a quality manual, system procedures, and quality planning.
c. Contract Review. Procedures to establish and maintain documented procedures for contract review.
d. Design Control. Procedures to establish and maintain documented procedures to control and verify design of the product to ensure conformance to specified requirements.
e. Document and Data Control. Procedures to establish and maintain documented procedures to control all documents and data (including hard copy and electronic media) including such documents as standards and
Government drawings.
f. Purchasing. Procedures to establish and maintain documented procedures to ensure that purchased product, associated documents and data conform to requirements. Subcontractors are to be evaluated and selected on their ability to meet requirements. The type and extent of control exercised by the supplier shall be defined.
g. Control of Government-Supplied Product. Procedures to establish and maintain documented procedures for the control of verification, storage and maintenance of
Government-supplied product provided for incorporation into the supplies or for related activities.
h. Product Identification and Traceability. Where appropriate, procedures to establish and maintain documented procedures for identifying the product from receipt and during all stages of production, delivery, and installation.
i. Process Control. Procedures to identify and plan the production, installation and servicing processes, which directly affect quality and to ensure these processes are carried out under controlled conditions.
j. Inspection and Testing. Procedures to establish and maintain documented procedures for inspection and testing activities, in order to verify that the specified requirements for the product are met.
k. Control of Inspection, Measuring and Test Equipment.
Procedures to establish and maintain documented procedures to control, calibrate and maintain inspection, measuring and test equipment, (including test software) used by the supplier to demonstrate the conformance of product to the specified requirements.
l. Inspection and Test Results. Procedures to ensure that the inspection and test status of the product are identified and maintained throughout the production, installation and servicing of the product. Ensure that only products that passed the required inspections and tests (or released under an authorized concession) are dispatched, used or installed.
m. Control of Non-Conforming Product. Procedures to establish and maintain documented procedures to ensure that product that does not conform to specified requirements are prevented from unintended use or installation.
n. Corrective and Preventive Action. Procedures to establish and maintain documented procedures for implementing corrective action in the handling of
Government complaints, product non-conformities, and the application of controls to ensure corrective action is taken and that it is effective. Preventive action procedures shall detect, analyze, and eliminate potential causes of non-conformities.
o. Handling, Storage, Packaging, Preservation and
Delivery. Procedures to establish and maintain documented procedures to prevent damage or deterioration of product.
p. Control of Quality Records. Procedures to establish and maintain documented procedures for identification, collection, indexing, access, filing, storage, maintenance and disposition of quality records.
Quality records shall be maintained to demonstrate conformance to specified requirements and the effective operation of the quality system.
q. Internal Quality Audits. Procedures to establish and maintain documented procedures for planning and implementing internal quality audits to verify whether quality activities and related results comply with planned arrangements and to determine the effectiveness of the quality system.
r. Training. Procedures to establish and maintain documented procedures for identifying training needs and provide for the training of all personnel performing activities affecting quality. Appropriate records of training shall be maintained.
s. Servicing. Where servicing is a specified requirement, to establish and maintain documented procedures for performing, verifying and reporting that the servicing meets the specified requirements.
t. Statistical Techniques. The supplier shall identify what statistical…
This is the start of the file's text. The full file is on GovTribe.
File details come from the government source that posted it. Updated .