Long Distance RFP QA Responses Final 05132015 (1) (2).pdf

FINAL 5/8/15

Que st #

RFP

Section

No.

Question Response

Can you please confirm that the model contract in Exhibit C is the same as the model contract found in Exhibit E?

There is only one model contract. It is Exhibit C. All references to the word Contract, refer to Exhibit C.

2 Has a budget been finalized for this project? Is there an estimated contract value allocated for this project?

No. We have historical figures based upon usage/volume at current rates.

Different rates will impact the contract value.

3 4.3 Section 4.3 discussed how to prepare the doc but does not mention where to place Exhibit B. Where would you like it included?

I would place the response to Exhibit B, between 3.1 and 3.3, depending on how many areas you are responding to.

4 Category II In the cost portion of our proposal do we need to provide international conferencing toll/toll-free rates in addition to domestic, and if so, for which countries?

No.

5 Of the stated 11,111,523 minutes what portion of that is international conferencing?

None.

How many users across the State would need access to web conferencing, as opposed to audio conferencing?

The option to use audio or web conferencing capabilites should be available to all State account holders.

7 How many participants would there be per average web conference?

This information is not available.

8 The section on audio/web conferencing does not state what products you would like us to include (toll audio, toll-free, VoIP, broadcast audio, operator-assisted, recording hosting, etc)

Please include the set of features and functions that you can provide as part of your service offering.

9 I.25 the RFP states that Estimated proposal prices are not accepted. However, I cannot identify in the RFP or the exhibits a web conferencing user count or capacity request? Are we missing something?

The historical information available to the State today is on minutes per use rather than user counts or capacity. Please define your offering and explain the model and how the actual rates would be applied.

10 Exhibit B under “The product Should” section states “Be able to integrate with Google.” Can we get clarification on what type of Google integration is being sought? Is this a simple integration of being able to conduct meetings through Google Chrome or is this related to the Google mail suite in which case, a meeting scheduler add-in is being requested?

Please include in your proposal the capabilites and types or levels of Google integration that the proposed platform can support. Specific State agecnies may have greater needs for integration than others so integration options need to be understood.

RFP Q&A RESPONSES

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RFP

Section

No.

Question Response

RFP Q&A RESPONSES

11 1.39

1.39 of the RFP states “Offerors must demonstrate in writing their ability and willingness to comply with the mandatory/core minimum requirements found in Section 3.1 to be considered responsive to this RFP.” And 2.2.3 states, “This solicitation provides the opportunity for offerors to propose providing these services as defined in one or all of these three Service categories: Category I – Voice Services, Category II – Audio & Web Teleconferencing Services, and Category III – DSL Services.” Our company wants to compete for Category II of the RFP and many facets of 3.1 don’t apply to Category II which our company will be competing for; can our company list N/A for all facets of 3.1 that does not correspond to Category II under 2.2.3, Audio & Web Teleconferencing Services? 3.1.6, 3.1.12, and 3.1.13 would be examples of points which do not apply to Category II but are not indicative of the exhaustive list of points which don’t apply to this respective category.

Please respond to each of the mandatory/core minimum requirments found in section 3.1 of the RFP. If you believe that these requirements do not apply to your proposal for a specific category of services please define and describe this in your responses.

12 3.2.6 The RFP states The State desires receipt of call detail billing file by the 1st calendar day of month following the month service is provided. The electronic SMDR record must contain the following data elements or their equivalent. Our current detail billing files are delivered between day 3 or day 4. Will that suffice?

The State desires that the SMDR be delivered by the 1st calendar day of the month however, it is not a mandatory requirement.

13 3.2.6 The RFP states the city and state of termination. Our call detail report does not provide this information. Is that a deal breaker?

For audit, reconcilation and billing/cost recovery purposes, the State needs the city and state where the call terminates.

14 Category II You are asking for Google integration. Could you expand on the level of integration you are seeking? Are you looking for email and/or calendar integration? Or, other?

Please include in your proposal the capabilites and types or levels of Google integration that the proposed platform can support. Specific State agecnies may have greater needs for integration than others so integration options need to be understood.

15 Category II From a costing perspective, are you seeking pricing based on per minute usage and/or a license arrangement?

Please provide and indicate in your proposal the model that you can offer to the state, a cost per minute usage based model if applicable or a license based model or both if you can support both models.

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RFP

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Question Response

RFP Q&A RESPONSES

16 Finanicals There is no need to include finanicals with your proposal submission. The State reverses the right to ask for financials at any point in our evaluation process.

The Correct number of hard copies is five (5) The Correct number of hard copies is five (5)

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