J-4_QASP - CEC AIT.docx
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- Solicitation number
- N6339421R0504
About this file
This document provides a Quality Assurance Surveillance Plan (QASP) for engineering and technical support services required under solicitation number N6339421R0504 to provide Alteration Installation Team (AIT) support services for the Cooperative Engagement Capability (CEC) system. The selected contractor shall perform installation task planning and coordination, procurement of installation material and prefabrication, installation execution, reporting, and closeout. Additional requirements include material tracking, inventory management, packing, shipping, receiving, disposal, and inventory database updates. Work will primarily occur at the Naval Surface Warfare Center Port Hueneme Division in Port Hueneme, California. The solicitation is set aside as a total small business set-aside under NAICS code 336611 for ship and boat building and repairing. The Department of the Navy Naval Sea Systems Command is the contracting agency.
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Quality Assurance Surveillance Plan
Alteration Installation Team (AIT) Installation Support Services Rev 3/31/16
Quality Assurance Surveillance Plan
Alteration Installation Team (AIT) Installation Support Services 1 Purpose This Quality Assurance Surveillance Plan (QASP) is a government-developed document used to determine if the contractor's performance meets the performance standards contained in the contract. The QASP establishes procedures on how this assessment/inspection process will be conducted. It provides the detailed process for a continuous oversight process:
- What will be monitored.
- How monitoring will take place.
- Who will be conducting the monitoring.
- How are monitoring efforts and monitoring results will be documented.
The contractor is responsible for implementing and delivering performance that meets contract standards using its Quality Control Plan. The QASP provides the structure for the government's surveillance of the contractor's performance to assure that it meets contract standards. It is the government's responsibility to be objective, fair and consistent in evaluating contractor performance.
The QASP is not part of the contract nor is it intended to duplicate the contractor's quality control plan. This QASP is a living document. Flexibility in the QASP is required to allow for an increase or decrease in the level of surveillance necessary based on contractor performance.
The government may provide a copy of the QASP to the contractor to facilitate open communication. In addition, the QASP should recognize that unforeseen or uncontrollable circumstances might occur that are outside the control of the contractor.
Bottom line, the QASP should ensure early identification and resolution of performance issues to minimize impact on mission performance.
2 Authority Authority for issuance of this QASP is provided under Part 46 of the Federal Acquisition Regulation, Inspection of Services clauses, which provides for inspection, acceptance and documentation of the service called for in the contract or order. This acceptance is to be executed by the contracting officer or a duly authorized representative.
3 Roles and Responsibilities The following surveillance activities.
3.1 Contracting Officer (KO)
The KO shall ensure performance of all necessary actions for effective contracting, ensure compliance with the contract terms, and shall safeguard the interests of the United States in the contractual relationship. The KO shall also ensure that the contractor receives impartial, fair, and equitable treatment under this contract. Determine and document the final assessment of the contractor's performance in the government’s Contractor Performance Assessment Reporting System.
3.2 Contracting Officer's Representative (COR)
The COR is responsible for providing continuous technical oversight of the contractor's performance. The COR uses the QASP to conduct the oversight/surveillance process. The COR shall keep a Quality Assurance file that accurately documents the contractor's actual performance. The purpose is to ensure that the contractor meets the performance standards contained in the contract. The COR is responsible for reporting early identification of performance problems to the KO. The COR is required to provide an annual performance assessment to the KO which will be used in documenting past performance. The QASP is the primary tool for documenting contractor performance. The COR is not empowered to make any contractual commitments or to authorize any contractual change on the Government's behalf.
3.3 Other Key Government Personnel
The COR will coordinate with various government technical experts to assist with monitoring contract performance.
4 Performance Requirements and Method of Surveillance This section describes the special requirements for this effort. The following sub-sections provide details of various considerations on this effort.
4.1 Contract Surveillance
The goal of the QASP is to ensure that contractor performance is effectively monitored and documented. The COR's contribution is their professional, non-adversarial relationships with the KO, technical experts, and the contractor, which enables positive, open and timely communications. The foundation of this relationship is built upon objective, fair, and consistent COR evaluations of contractor performance against contract requirements. The COR uses the methods contained in this QASP to ensure the contractor is in compliance with contract requirements. The COR function is responsible for a wide range of surveillance requirements that effectively measure and evaluate the contractor's performance. Additionally, this QASP is based on the premise that the contractor, not the government, is responsible for management and QC/QA actions to successfully meet the terms of the contract.
The COR will review all trip reports to ensure travel requirements coincide with Technical Instructions (TIs). Incidental materials will be monitored through the contractor’s monthly reports specific to each installation and verified against the Bill of Material (BOM)/Master Material List (MML). The COR reviews the report against the material lists to ensure the appropriate material is being purchased. Additionally, the Government On-Site Installation Coordinator (OSIC) inspects / inventories the material prior to the start of an installation. Functioning in this manner, the contractor assumes the risk of providing material on time for system installation with Government oversight. The COR reviews all invoices; any anomalies in billings will be immediately brought to the attention of the contractor. The COR will inform the Contracting Officer of any unsupported ODC billings.
4.2 Surveillance Matrix
The Surveillance Matrix (Appendix 1) is the list of performance objectives and standards that must be performed by the contractor. This matrix details the method of surveillance the COR will use to validate and inspect these performance elements. Inspection of each element will be documented in the COR file. Appendices (2), (3), and (4) will be used to document the necessary activities encountered during inspections.
Performance objectives define the desired outcomes. Performance Standards define the level of service required under the contract to successfully meet the performance objective. The inspection methodology defines how, when, and what will be assessed in measuring performance. The Government performs surveillance, using this QASP, to determine the quality of the contractor's performance as it relates to the performance element standards. The Performance Work Statement (PWS) shall be used to form the foundation of the COR's inspection checklist.
In evaluating the quality of contractor’s performance, the following performance ratings may be used.
Performance Rating Criteria
| Excellent / Outstanding |
| Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor was highly effective. |
| Very Good |
| Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor was effective. |
| Satisfactory |
| Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory. |
| Marginal |
| Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented. |
| Unsatisfactory |
| Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective. |
TABLE 1: PERFORMANCE STANDARDS
Task Area
| Work Area |
| Performance Objective |
| Performance Standard |
| Acceptable Quality Level (AQL) |
| Method of Surveillance |
| 3.0, 4.1 |
| Funding, Installation Task Planning and Coordination CDRL A001-A009, A0012-A020, A0024 |
| Performance Standards define the level of service required under the contract to successfully meet the performance objective. |
| a) Accurate |
AQL: No more than 2% errors.
b) Timely AQL: For delivery frequency: 1) Monthly - NLT the 10th business day of the month and 2) As Required/As Gen - due 5 business days after notification by the Government task lead that the report is required.
c) Complete AQL: Addresses key issues, technical objectives, findings, and recommendations resulting from engineering efforts.
What: Reports and products for accuracy, timeliness, completeness, and that they are within contract cost parameters.
How: Review of submitted product.
Frequency: When submitted by contractor.
Who: Designated Government lead.
Incentive: To be addressed by CPARS.
Standard(s): Inspection applies to all standards
5.1
Installation Material and Pre-Fabrication CDRL A016
| Performance Standards define the level of service required under the contract to successfully meet the performance objective. |
| a) Accurate |
AQL: No more than 2% errors.
a) Accurate AQL: No more than 2% errors.
b) Timely AQL: For delivery frequency: 1) Weekly – NLT Friday 1700 local time 3) As Required - due 5 business days after notification by the Government task lead that the report is required.
c) Complete AQL: Addresses key issues, technical objectives, findings, and recommendations resulting from engineering efforts.
What: Reports and products for accuracy, timeliness, completeness, and that they are within contract cost parameters.
How: Review of submitted product.
Frequency: When submitted by contractor.
Who: Designated Government lead.
Incentive: To be addressed by CPARS.
Standard(s): Inspection applies to all standards
| 5.1, 6.1, 7.3 |
| Material, Pre-Fabrication, Installation Execution, Reporting and AIT Close-out |
CDRL A004, A009, A010, A011, A014, A016, A017, A019, A020, A021, A022, A024, A025
| Performance Standards define the level of service required under the contract to successfully meet the performance objective. |
| a) Accurate |
AQL: No more than 2% errors.
b) Timely AQL: For delivery frequency: 1) Monthly - NLT the 10th business day of the month and 2) As Required/As Gen - due 5 business days after notification by the Government task lead that the report is required.
c) Complete AQL: Addresses key issues, technical objectives, findings, and recommendations resulting from engineering efforts.
What: Reports and products for accuracy, timeliness, completeness, and that they are within contract cost parameters.
How: Review of submitted product.
Frequency: When submitted by contractor.
Who: Designated Government lead.
Incentive: To be addressed by CPARS.
Standard(s): Inspection applies to all standards
Page 5 of 6 Attachment (5) Rev 3/31/16
File details come from the government source that posted it. Updated .