Index of documents PSOA Ticketing.docx

This is an index document for Request for Proposal E17-062-OP issued by the University of Wisconsin-Milwaukee (UWM) for a cloud-based ticketing software solution to serve the Peck School of the Arts Theater and additional venues. The RFP explicitly requires a Software-as-a-Service (SaaS) internet cloud solution rather than locally hosted or downloaded software. The solicitation package comprises 16 documents including the main RFP document, response requirements, cost proposals, quality questions, a proforma contract, narration requirements, maintenance information, and information security requirements, along with vendor information sheets, reference sheets, standard terms and conditions from the Department of Administration, and confidentiality designations.

The complete RFP documentation package establishes the framework for vendor evaluation through multiple exhibits addressing technical specifications, pricing, quality metrics, and contractual terms. Respondents are required to complete all associated exhibits and forms, including UWM's terms and conditions acceptance, cost proposals, and responses to quality questions. The solicitation indicates that vendors must provide comprehensive information regarding their ticketing solution capabilities, maintenance support, information security compliance, and references to demonstrate experience with similar implementations.