Exhibit H Maintenance Info.docx

This is an exhibit to a Request for Proposals (RFP E17-062-OP) issued by the University of Wisconsin-Milwaukee (UWM) for a ticketing software solution serving its Theater and additional venues. The solicitation seeks a cloud-based Software-as-a-Service (SaaS) solution rather than locally hosted or downloaded software. As part of the proposal requirements, UWM requests that vendors provide a brief description of their maintenance program and include a sample copy of their maintenance agreement. The maintenance agreement is intended to cover repairs and ongoing maintenance of the equipment and software purchased under this RFP.

No specific pricing terms, contract duration, renewal options, set-asides, or other financial details are detailed in this exhibit. The document functions primarily as an informational requirement directing proposers to address maintenance offerings and to provide contractual documentation that demonstrates their commitment to supporting the ticketing solution post-implementation.