IFB_6100_CLMC971_PLANS_1_v1.pdf

This document is a project plans file prepared for the City of Austin's Enterprise Asset Management (EAM) Solutions procurement, managed through the Central Local Management Consortium (CLMC). The City of Austin seeks a qualified solution provider to evaluate, implement, and support a modern, scalable, cloud-based Enterprise Asset Management and Computerized Maintenance Management System (CMMS) for the Austin Water Department. The proposed solution will consolidate Austin Water's existing asset management platforms into a unified system designed to improve asset reliability, streamline operations, and enhance data-driven decision-making across horizontal and vertical infrastructure. The project encompasses comprehensive implementation services, system integration, data migration, user training, and ongoing technical support. Key deliverables include needs assessment, system configuration, customization, testing, and documentation. The procurement process includes a bidders conference and site visits to familiarize respondents with Austin Water's operational environment and current systems.

The procurement requires respondents to demonstrate experience with enterprise-level EAM/CMMS solutions, particularly those with applicability to water utility operations and municipal infrastructure management. Vendors must provide detailed implementation timelines, resource allocation plans, and support service structures. The contract will include performance-based metrics and service level agreements to ensure system reliability and user adoption. Funding for this initiative comes from the City of Austin's capital improvement program. The successful vendor will be responsible for transitioning Austin Water from legacy systems to the new platform while maintaining operational continuity and minimizing disruption to water utility services.