IFB_2200_DCG1037REBID_ADD_1_v1.pdf

This is a Solicitation Addendum (Addendum No. 1, dated September 1, 2026) issued by the City of Austin Financial Services—Central Procurement for Invitation for Bid (IFB) 2200 DCG1037REBID, which concerns water softener service maintenance for commercial water softener systems operated by Austin Water. The solicitation requests installation, maintenance, and repair services for commercial water softener systems comparable to Kinetico Commercial Plus Series 216 or equivalent equipment. The addendum incorporates clarifications based on a pre-offer meeting held on August 27, 2026, at the Handcox Water Treatment Plant Conference Room, with Diego Cruz-Garcia serving as the Purchasing Office Point of Contact. Six attendees from the City of Austin/Austin Water department participated in the meeting, including Shawn Hartley, Alberto Sanchez, Michael Callaway, Alberto Cruz, Samuel Nowell, and Tiffany Crawford. Proposals were due September 15, 2026, and all other terms and conditions from the original solicitation remain unchanged.

Offerors must acknowledge receipt of this addendum by returning one signed copy with their bid response prior to the solicitation closing date, or their offer may be subject to rejection. The pricing structure comprises four categories: Category 1 covers annual preventive maintenance for an estimated five units; Category 2 addresses common repairs including control valve rebuild, brine system repairs, drain line work, and resin replacement; Category 3 establishes hourly labor rates for business-hours and emergency after-hours services; and Category 4 provides material pricing with an estimated annual spending of $5,000 and a maximum 20 percent markup on costs. Contractors must demonstrate a minimum of five years of continuous experience, be authorized service providers or provide evidence of manufacturer-specific training, and maintain all required licenses and industry certifications. Offerors must submit at least three verifiable references, proof of Worker's Compensation and Employers' Liability Insurance ($100,000 bodily injury per accident, $500,000 by disease), Commercial General Liability Insurance ($500,000 per occurrence), and Business Automobile Liability Insurance ($500,000 combined single limits). Optional Local Business Preference and Small Business Preference programs are available for qualifying offerors with headquarters in the Austin-Round Rock-San Marcos Metropolitan Statistical Area or SBA-certified small business status, respectively.