TOP_21_Section_D.docx

This federal solicitation requests proposals for the TRICARE Overseas Program (TOP) 2021 contract. The solicitation seeks administrative health care support services for TRICARE-eligible beneficiaries residing outside the United States and District of Columbia. Required services include developing purchased care provider networks, referral management, eligibility verification and enrollment, medical evacuations, medical record translation, medical management, customer service/call centers, beneficiary and provider education and marketing, and claims processing and coding. These services supplement overseas military treatment facilities. The contract type is an indefinite delivery/indefinite quantity contract with fixed unit prices. The period of performance includes one year for transition-in plus seven one-year option periods with potential for a six-month extension. Proposals are due by October 31, 2019. The Defense Health Agency will evaluate proposals using a best-value tradeoff process.