11_TOP_21,_Amendment_1,_CDRLs.zipx

This solicitation requests proposals for the TRICARE Overseas Program (TOP) 2021 contract. The Defense Health Agency seeks administrative health care support services for TRICARE-eligible beneficiaries residing outside the United States and District of Columbia. Required services include developing provider networks, referral management, eligibility verification, medical evacuations, record translation, customer service, beneficiary education, and claims processing. The contract will be awarded as an indefinite delivery/indefinite quantity contract with fixed unit prices. The period of performance is one year for transition-in followed by seven one-year option periods and a potential six-month extension, for a total performance period of up to eight years and six months. Proposals are due by October 31, 2019. Offerors must register as vendors on www.fbo.gov to receive solicitation updates. The Defense Health Agency will post responses to questions on the website by a later date. Historical data requests can still be submitted by email.