Attachment_J-5,_Aeromedical_Evac_Patient_Movement_Flowchart.docx

This document is a request for proposal for the TRICARE Overseas Program 2021 contract. The Defense Health Agency is seeking proposals for an indefinite delivery/indefinite quantity contract to provide a range of administrative health care support services for TRICARE-eligible beneficiaries residing outside of the United States and District of Columbia. Key services include developing overseas provider networks, medical referral management, eligibility verification and enrollment, medical evacuations, medical record translation, customer service call centers, beneficiary and provider education, and claims processing and coding. The contract would have a one-year base period for transition followed by seven one-year option periods, for a total potential performance period of eight years and six months. Proposals are due by October 31, 2019. The winning contractor will supplement the health care services provided at overseas military treatment facilities to ensure TRICARE beneficiaries have full access to program benefits.