TOP_2021_Solicitation_Questions.docx

This solicitation requests proposals for the TRICARE Overseas Program 2021 contract. The contract provides a range of administrative health care support services for TRICARE-eligible beneficiaries residing outside the United States and District of Columbia. Required services include developing provider networks, referral management, eligibility verification and enrollment, medical evacuations, records translation, customer service, beneficiary education, and claims processing. The contract will be awarded using best value tradeoff procedures. The period of performance comprises a one-year base period for transition, seven one-year option periods, and a potential six-month extension. Proposals are due by October 31, 2019. The Defense Health Agency leads this effort as a combat support agency within the Military Health System.