6_TOP_21_Section_J_Amd_1_10-1-19.docx

This document contains a federal contract solicitation for the TRICARE Overseas Program (TOP) 2021 contract. The solicitation seeks proposals for an indefinite delivery/indefinite quantity contract to provide a wide range of administrative health care support services for TRICARE-eligible beneficiaries residing outside the United States and District of Columbia. Required services include developing purchased care provider networks, referral management, eligibility verification and enrollment, medical evacuations, medical record translation, medical management, customer service call centers, beneficiary and provider education and marketing, and claims processing and coding. These services will supplement overseas military treatment facilities. The contract has a one-year base period for transition and seven one-year option periods, with potential for a six-month extension. Proposals are due by October 31, 2019. The Defense Health Agency is the contracting agency.