SST Industry Day 04-11-08.ppt

April 11, 2008

Office of Acquisition Office of Operational and Technical Training (OTT) Specialized Security Training (SST) Program Industry Day

Introduction

Asst Administrator Office of Security Operations – Morris McGowan Deputy Asst Administrator of Office of Acquisition – Daryl Shall SST Program Manager – Michael Yurina Contracting Officer –Rob Celeste Contract Specialist – Robyn King

Goal of Industry Day

Explain Acquisition Strategy Present SST Program Objectives to Industry Solicit Industry Input & Feedback

Agenda

Administration Industry Day is for informational purposes only and will not be binding upon TSA or the U.S. Government

Vendors are encouraged to submit any additional questions, comments, and/or feedback to soad@dhs.gov

Attendance list and presentation slides will be posted on FedBizOpps

All questions and answers will be posted as an attachment to the final RFP on FedBizOpps

Acquisition Information Full & Open Competition

Best Value Procurement Based on FAR 12 & 16 – Commercial Service Evaluation based on IDIQ & first Task Order Contract Type: IDIQ

Single Award Enterprise-wide for TSA & DHS Components Task Order Types: FFP, T&M, LH

Acquisition Information (cont.)

Contract Ordering Period

One Year Base Four One-Year Option Periods Pricing

IDIQ Pricing List – Fully Burdened Labor Rates IDIQ Pricing List - Fixed-Price Classes Task Orders – Preference for Fixed Price

Draft RFP

Anticipating Awarding First Task Order with Basic Statement of Objectives (Offerors will propose SOW) Sample SOW for current work attached as historical documentation

Asked Vendors to Provide Feedback/Questions/Comments on:

Contract Type Terms and Conditions Provisions and Clauses Feasibility of the Requirement Performance Requirements Statement of Objectives Quality Assurance Data Requirements Availability of Reference Documents Other Industry Concerns or Questions

Draft RFP (cont.)

Specific Feedback Requested:

Would your company be interested in bidding?

Would your company be interested as prime, sub, partner, or joint venture? What percentage would you perform?

Are you willing to allow TSA to publish contact information?

Comments, Questions, Feedback

Due no later than April 18, 2008 @ 12:00pm EST Send to soad@dhs.gov Answers will be posted as an attachment to final RFP

Schedule The following milestones are tentative and subject to change. Please monitor FedBizOpps for all updated dates.

SST Program Overview

Office of Operational & Technical Training

Org Chart

DHS

TSA

DHS Components DHS Components

FFDO

SST

Office of

(OSO)

TIP

OTT

Henry E. Rohlsen STX Cyril E. King

STT

Luis Munoz Marin SJU Rafael Hernandez BQN Pago-Pago

PPG

Lihue

LIH

HNL

Molokai MKK Kahului

OGG

Lanai

LNY

ITO

Kona

KOA

Antonio B Won Pat

GUM

Saipan

GSN

Key West

EYW

Miami

MIA

Ft. Lauderdale

FLL

West Palm Beach

PBI

Melbourne

MLB

Southwest Florida

RSW

Sarasota

SRQ

St. Petersburg

PIE

Orlando

MCO

Tampa

TPA

Orlando-Sanford

SFB

Daytona Beach

DAB

Gainesville

GNV

Jacksonville

JAX

Mobile

MOB

Pensacola

PNS

Okaloosa

VPS

Panama City

PFN

Tallahassee

TLH

Glynco

BQK

Savannah

SAV

Hilton Head HXD South Georgia

ABY

Valdosta

VLD

Dothan

DHN

Columbus Metro

CSG

Middle Georgia

MCN

Atlanta

ATL

Athens AHN Augusta

AGS

Columbia

CAE

Florence

FLO

Charleston

CHS

Myrtle Beach

MYR

Craven County EWN Pitt/Greenville

PGV

Albert J. Ellis

OAJ

Kinston ISO Fayetteville

FAY

Raleigh-Durham

RDU

Asheville AVL Greenville-Spartanburg

GSP

Piedmont-Triad

GSO

Charlotte CLT Wilmington

ILM

Memphis

MEM

McKeller Sipes

MKL

Nashville

BNA

Chattanooga

CHA

McGhee-Tyson

TYS

Northwest Alabama

MSL

Huntsville

HSV

Birmingham

BHM

Montgomery

MGM

Meridian

MEI

Golden Triangle

GTR

Tupelo

TUP

Mid Delta

GLH

Jackson

JAN

Hattiesburg

PIB

Gulfport

GPT

Louis Armstrong

MSY

Baton Rouge

BTR

Lafayette

LFT

Lake Charles

LCH

Monroe

MLU

Alexandria

AEX

Shreveport

SHV

Harrison

HRO

Jonesboro

JBR

NW Arkansas

XNA

Ft. Smith

FSM

Hot Springs

HOT

Little Rock

LIT

South Arkansas

ELD

Detroit

DTW

Kalamazoo

AZO

Capitol City

LAN

Flint

FNT

Saginaw

MBS

Manistee

MBL

Cherry Capitol

TVC

Alpena

APN

Pellston

PLN

Chippewa County

CIU

Gerald R Ford

GRR

Youngstown YNG Cleveland

CLE

Akron-Canton CAK Toledo

TOL

Port Columbus

CMH

Rickenbacker

LCK

Dayton

DAY

Cincinnati

CVG

Blue Grass

LEX

Louisville

SDF

Owensboro

OWB

Evansville

EVV

Barkley

PAH

South Bend

SBN

Ft. Wayne

FWA

Indianapolis

IND

Gary

GYY

Houghton County

CMX

Sawyer

SAW

Delta County

ESC

Gogebic

IWD

Ford

IMT

Rhinelander

RHI

Austin- Straubel

GRB

Central- Wisconsin

CWA

Lacrosse

LSE

Outagamie

ATW

Madison

MSN

Muskegon

MKG

General Mitchell

MKE

Rockford

RFD

Chicago O’Hare ORD Chicago- Midway MDW Mid-America

BLV

Decatur

DEC

Univ of Illinois

CMI

Capitol

SPI

Quincy

UIN

Central Illinois BMI Greater Peoria PIA Southeast Iowa BRL Quad Cities MLI Dubuque

DBQ

Eastern Iowa

CID

Des Moines

DSM

Waterloo

ALO

Mason City

MCW

Ft. Dodge

FOD

Eppley Field

OMA

Sioux Gateway

SUX

Rochester

RST

Minneapolis

MSP

St. Cloud STC Duluth

DLH

Falls International

INL

Chisholm

HIB

Bemidji City

BJI

Brainerd

BRD

Thief River Falls

TVF

Grand Forks

GFK

Fargo

FAR

Jamestown

JMS

Devils Lake

DVL

Minot

MOT

Sloulin Field

ISN

Dickinson

DIK

Bismarck

BIS

Aberdeen

ABR

Watertown

ATY

Huron

HON

Sioux Falls

FSD

Pierre

PIR

Rapid City

RAP

Lincoln

LNK

Chadron

CDR

Alliance

AIA

Western Neb.

BFF

North Platte

LBF

McCook MCK Kearney EAR Central Neb. GRI Billings Logan

BIL

West Yellowstone

WYS

Gallatin

BZN

Bert Mooney

BTM

Helena

HLN

Great Falls

GTF

Glacier Park

GPI

Missoula

MSO

Gillette

GCC

Sheridan

SHR

Worland

WRL

Casper / Natrona

CPR

Cheyenne

CYS

Laramie

LAR

Riverton

RIW

Jackson Hole

JAC

Cody

COD

Hancock County

BHB

Northern Maine

PQI

Bangor

BGR

Knox County

RKD

Augusta

AUG

Portland

PWM

Burlington

BTV

Lebanon

LEB

Rutland

RUT

Pease

PSM

Manchester

MHT

Bedford-Hanscom

BED

Boston BOS Provincetown PVC Barnstable HYA Nantucket

ACK

Martha’s Vineyard

MVY

T.F. Green State

PVD

New Haven HVN Westover

CEF

Bradley

BDL

Plattsburg

PBG

Massena

MSS

Ogdensburg

OGS

Watertown

ART

Adirondack

SLK

Albany

ALB

Rome

RME

Syracuse SYR Newburg

SWF

Binghamton

BGM

Ithaca

ITH

Elmira

ELM

Rochester

ROC

Niagara Falls

IAG

Buffalo

BUF

Chautauqua

JHW

Erie

ERI

Westchester HPN Long Island ISP LaGuardia LGA John F. Kennedy

JFK

Newark EWR Bradford

BFD

Dubois Jefferson

DUJ

Venango

FKL

Williamsport

IPT

W/B Scranton

AVP

Lehigh Valley

ABE

Reading

RDG

Trenton

TTN

PHL

Atlantic City

ACY

University Park

UNV

Altoona

AOO

Harrisburg

MDT

Pittsburgh

PIT

Arnold Palmer

LBE

Johnstown

JST

Mid-Ohio Valley

PKB

Tri-State

HTS

Harrison

CKB

Morgantown

MGW

Baltimore-Washington

BWI

Yeager

CRW

Greenbrier Valley

LWB

Raleigh

BKW

Dulles

IAD

Reagan National

DCA

Roanoke

ROA

Lynchburg

LYH

Charlottesville

CHO

Shenandoah

SHD

Richmond

RIC

Newport News

PHF

Norfolk

ORF

Salisbury

SBY

St. Louis

STL

Cape Girardeau

CGI

Forney Army

TBN

Columbia

COU

Kirksville

IRK

Kansas City

MCI

Springfield-Branson

SGF

Joplin JLN Manhattan MHK Salina SLN

Great Bend GBD Garden City GCK Dodge City DDC Liberal LBL Wichita ICT Tulsa TUL Will Rogers

OKC

Lawton

LAW

Sheppard

SPS

Gregg County

GGG

Tyler-Pounds

TYR

Dallas-Ft.Worth

DFW

Dallas Love

DAL

Southeast Texas

BPT

George Bush

IAH

William P. Hobby

HOU

Brownsville

BRO

McAllen-Miller

MFE

Rio Grande HRL Corpus Christi

CRP

Victoria Station

VCT

Laredo

LRD

Easterwood

CLL

Waco

ACT

Killeen-Ft. Hood

GRK

Austin

AUS

San Antonio

SAT

Abilene

ABI

San Angelo

SJT

Amarillo

AMA

Lubbock

LBB

Midland

MAF

El Paso

ELP

Albuquerque

ABQ

Santa Fe

SAF

Four Corners

FMN

Tucson

TUS

Mesa-Gateway

IWA

Phoenix

PHX

Flagstaff

FLG

Yuma

YUM

Kingman

IGM

Prescott

PRC

Page

PGA

Laughlin

IFP

Ft Collins-Loveland

FNL

Denver

DEN

Colorado Springs

COS

Pueblo

PUB

Alamosa ALS Durango

DRO

Cortez

CEZ

Telluride

TEX

Gunnison

GUC

Aspen ASE Eagle County

EGE

Yampa Valley

HDN

Montrose

MTJ

Walker Field

GJT

Vernal

VEL

Canyonlands

CNY

Cedar City

CDC

St. George

SGU

Salt Lake City

SLC

Seattle

SEA

Pangborn

EAT

Yakima

YKM

Spokane

GEG

Eastern Oregon

PDT

Bellingham

BLI

Pullman

PUW

Lewiston Nez-Perce

LWS

Walla-Walla

ALW

Tri-Cities

PSC

Eugene

EUG

Portland

PDX

North Bend

OTH

Roberts Field

RDM

Klamath Falls

LMT

Rogue Valley

MFR

Boise

BOI

Friedman

SUN

Joslin Field

TWF

Pocatello

PIH

Idaho Falls

IDA

Elko

EKO

Reno Tahoe

RNO

McCarran

LAS

Crescent City

CEC

Arcata-Eureka

ACV

Redding

RDD

Chico

CIC

Sacramento

SMF

Oakland OAK San Francisco

SFO

Monterey

MRY

San Jose

SJC

Modesto

MOD

Fresno-Yosemite

FAT

Indian Wells

IYK

San Luis Obispo

SBP

Santa Maria

SMX

Santa Barbara

SBA

Oxnard

OXR

Bob Hope

BUR

Los Angeles LAX Long Beach LGB John Wayne

SNA

McClellan-Palomar

CRQ

San Diego

SAN

Ontario

ONT

Palm Springs

PSP

Imperial

IPL

Texarkana

TXK

Tri-Cities

TRI

Dead Horse

SCC

Will Rogers

BRW

Ralph Wein

OTZ

Nome

OME

Bethel

BET

Adak

ADK

Dillingham

DLG

King Salmon

AKN

Kodiak State

ADQ

Fairbanks

FAI

Ted Stevens

ANC

M.K. Smith

CDV

Yakutat

YAK

Juneau

JNU

Gustavus

GST

Sitka

SIT

Petersburg

PSG

Wrangell

WRG

Ketchikan

KTN

Rock Springs

RKS

Chippewa Valley

EAU

Wendover

ENV

Forbes Field

FOE

Hays HYS Del Rio

DRT

Mercedita

PSE

Kapalua JHM Show Low

SOW

Tunica

UTA

Merced

MCE

Wall Street Heliport

JRB

Rota

GRO

Pinehurst

SOP

Stockton

SCK

Visalia

VIS

East 34th Street Heliport 6N5 Williamson Co.

MWA

Santa Rosa

STS

Meadows

BFL

Salem

SLE

Palmdale

PMD

Roswell

ROW

Gallup

GUP

St. Augustine

SGJ

Lancaster LNS Charlotte County

PGD

Naples

APF

Somerset

SME

White Pines

ELY

Hagerstown

HGR

New Castle ILG Valdez

VDZ

Homer

HOM

Kenai

ENA

Havre City-County

HVR

Lewistown

LWT

Wokal Field

GGW

Wiley Field

MLS

Dawson

GDV

Wolf Point

OLF

Sidney

SDY

Context: 450+ Airports

TSA SST Program Background & Overview

TSO Workforce focus 40 hours of classroom training for new hires Recurrent training throughout the year

TSA SST Program Scope TSO Training

New Hire Recurrent Specialized Training

Behavior Detection Supervisory Technical Training Bomb Appraisal Officer ETD Preventive Maintenance Travel Document Checker Federal Flight Deck Officer Requalification International & Domestic Regulatory Training

TSA SST Program Scope Curriculum Development (Contractor Provided)

SOP based, includes all training products and imaging for current and emerging security system technology Instructor-led, web-based, and other training modes Training Delivery (Contractor and TSA Provided)

Contractor instructors and TSA-approved instructors (TAI) Operations (Contractor Provided)

Master scheduling for all technical training, including new hire, plus full logistics and operational support Evaluation (Contractor and TSA Provided)

TSA SST Program Scope: 5-year Recap

(> 90,000 total images) 4,500 Training Kits 3.7M Rounds Fired

IDIQ Scope Requirements Curriculum Design, Development, and Maintenance Curriculum Delivery/Instruction/Training and Evaluation Training Operations & Support Services General Program Management and Integration Satellite Training/Communications Network Support Schoolhouse Management Support Note: IDIQ Scope includes TSA and DHS requirements beyond SST Program

Curriculum Design, Development, & Maint.

Services to includes design, development and maintenance for security training curriculum

Supports synchronous and asynchronous learning applications and training management processes.

Involves broad range of training strategies: Instructor-led Web Based Training (WBT) Computer Based Training (CBT) Video/DVD

Curriculum Design, Development, & Maint.

(cont.)

Blended Approach Facilitation/Coaching Practical Skills Demonstrations On-the-Job Training (OJT) Computer Off-the-Shelf (COTS) Shadow/Co-Teach Job Aids/Kits Simulation Broadcast Communication Pilots and/or Operational Tryouts

Development - Digital Images

Development - Security Training Kits and Boards

Curriculum Delivery/Instruction/Training and Evaluation

TSA Evolution and Training Implications Decentralization Trends (Aviation Security)

TSO Local hiring (2006) - replaced central hiring teams Allows concurrent hiring at 4 -5 times as many locations as previous => Adds complexity for planning/scheduling delivery of new hire TSO training Career ladder – STIs (Govt Master Trainer) Shift from contractor instructors to Govt field employees for instructor-led training (plan is to include new hire TSO and other field training courses)

Curriculum Delivery/Instruction/Training and Evaluation Services include subject matter expertise (SME) support to deliver, instruct, and train specified curriculum for the specialized security training programs.

Note: Plan/intent is for TSO new hire training to be Govt ILT by time of contract award. Contractor train-the-trainer (T3) capability and services still anticipated in near term.

QA class audits by Contractor – traditionally 20%

Curriculum Delivery/Instruction/Training and Evaluation (cont.)

Historical class data, including instructor/student ratios (TSA defined) listed in Attachment 5 to DRAFT RFP

However, we seek innovative solutions

Program Operation Services

Program Operation Services (cont.)

… and do so with 2-week lead time

For Govt ILT, degree of logistic support varies from 0% to 100% Logistic support services solutions today is demand (field) based.

Contrast with training seat “reservation” system used by armed services and other organizations.

Services include storage, maintenance, resupply activities for GFE training materials

Program Operation Services (cont.)

GFE inventory includes 30,000+ line items

See DRAFT RFP Attachment 6

General Program Management and Integration Services include end-to-end “prime integrator” services for all aspects of training development, delivery, operations

Contractor must provide seamless integration of all training services delivered by agency (i.e., TSA) or portion thereof (i.e. SST Program) as specified in Task Orders “Everything must fit with everything else”

Program Management - Training Analysis and Reporting Performance data collection, analysis, and reporting capability anticipated

Threat Image Projection (TIP)

Used to measure TSO image interpretation proficiency Contractor services include program management and analysis of TIP results

Satellite Training/Communications Network Support TSA is evaluating satellite/distance learning options and expanded capability for web-cast type communications

Schoolhouse Management Support TSA is evaluating fixed/static site delivery options

Federal Flight Deck Officer (FFDO) Program

Planned Early Task Orders

Questions & Answers Session

Contact Information:

Robert Celeste & Robyn King soad@dhs.gov