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RFP HSTS05-08-R-OSO900
Attachment 1
Specialized Security Training (SST) Labor Category List
| Labor Category |
| Responsibilities |
| Minimum Education Level |
| Minimum Experience Required |
Curriculum Design
| Senior Instructional Technologist/Designer |
| Serve as the expert in the analysis, design, development, implementation and evaluation of training products using the Instructional System Development (ISD) process. Research, design, and write instructional designs, documentation and training materials. Responsible for integrating various technologies to improve the design of course content and materials; incorporate instructional design principals; guide the curriculum design and strategies for adapting concerting courses. Recommend tools and systems for efficient development and delivery of training materials and to facilitate client review. |
| M.S. in Instructional Systems technology, education, or related discipline. |
| 10 years experience designing instructional courseware using the ISD process and expertise with MS Office software applications; desktop publishing, authoring languages, and graphics application software programs. |
| Instructional Technologist/Designer |
| Responsible for design, development and production of curricular materials. Support involves integrating various technologies to improve the design of course content and materials; incorporate instructional design principals; guide the curriculum design and strategies for adapting concerting courses. |
| B.A in Instructional Systems Technology, education, or related discipline. |
| 5 years experience designing instructional courseware using the ISD process and working knowledge of MS Office software applications; desktop publishing, authoring languages, and graphics application software programs. |
| Junior Instructional Technologist/Designer |
| Assists with the design, development and production of curricular materials. Support involves integrating various technologies to improve the design of course content and materials; incorporate instructional design principals; guide the curriculum design and strategies for adapting concerting courses. |
| HS diploma or equivalent. |
| 3 years experience designing instructional courseware using the ISD process and working knowledge of MS Office software applications; desktop publishing, authoring languages, and graphics application software programs. |
Curriculum Development
| Senior Curriculum Developer |
| Conducts the research necessary to develop and revise training courses and prepares appropriate training documents for various training methods to include classroom and distributed learning. Designs instructor materials (course outlines, background material, and training aids). Oversees preparation of all student materials. Provides daily supervision and direction to other Training staff members. |
| M.S in Instructional Systems Development, education, or related discipline. |
| 10 years as an Instructional Systems Developer, or related activity. |
| Classroom Curriculum Developer |
| Researches, writes and produces classroom training courses. Determines education strategy, training course goals, content and materials. Develops instructor led training (ILT) courses, using proven instructional methods. Prepares all instructor materials (course outline, background material, and training aids). Prepares all student materials (course manuals, workbooks, handouts, completion certificates, and course critique forms). |
| B.A. or B.S. in Instructional Systems Development, education, or related discipline. |
| 5 years experience producing ILT courseware, Self-Study, and lab/project environments. |
| Junior Classroom Curriculum Developer |
| Assists in researching, writing and producing classroom training courses. Assists with the development of the education strategy, training course goals, content and materials. Assists with development of instructor led training (ILT) courses, using proven instructional methods. Assists with preparation of all instructor materials (course outline, background material, and training aids). Assists with the preparation of all student materials (course manuals, workbooks, handouts, completion certificates, and course critique forms). |
| B.A. or B.S. in Instructional Systems Development, education, or related discipline. |
| 3 years experience producing ILT courseware, Self-Study, and lab/project environments. |
| Distributed Learning Curriculum Developer |
| Researches and develops web-based/computer-based training programs and other methods of distributed learning to include satellite, broadband, etc. Perform and support the design, analysis, testing and distribution tasks needed to deliver online training. Design and develop online courses that are interactive, educationally sound and focused on business objectives. Develop interactive programs that effectively use technology to meet education and business goals. |
| B.A. or B.S. in Instructional Systems Development, education, or related discipline. |
| 5 years experience in design and development of on-line training programs using the Instructional Systems Design methodology and tools (i.e., Captivate, HTML, JavaScript, Authorware, Photoshop and CSS). |
| Junior Distributed Learning Curriculum Developer |
| Assists in researching and developing web-based/computer-based training program and other methods of distributed learning to include satellite, broadband, etc. Support the design, analysis, testing, and distribution tasks needed to deliver online training. Assists with the design and development of online courses that are interactive, educationally sound and focused on business objectives. Assists with the development of interactive programs that effectively use technology to meet education and business goals. |
| B.A. or B.S. in Instructional Systems Development, education, or related discipline. |
| 3 years experience in design and development of on-line training programs using the Instructional Systems Design methodology and tools (i.e., Captivate, HTML, JavaScript, Authorware, Photoshop and CSS). |
Curriculum Instruction/Delivery
| Senior Instructor |
| Deliver training and provide revision input to training materials including instructor guides, reference sheets, lab/exercise materials and e-learning strategies. Conducts training sessions, including ILT and Distributed Learning. Serves as a mentor and conducts train the trainer courses. Assess customer training needs; analyze subject matter and collect training and student information to provide input for the developing and maturation of training programs. Responds to customer requests and questions, and consults with customers to define need, recommend alternate or specific solutions with regards to all aspects of training programs. |
| M.S. in Adult Education or related discipline. |
Instructor certification from a recognized instructor-training program (e.g. ASTD, CTTI) or formal instructor training from a recognized source (military, Federal training program, college/university or trade school, or private corporation).
10 years of training experience; including traditional classroom, distance learning and computer-based training.
| Classroom Instructor |
| Deliver training materials including instructor guides, reference sheets, lab/exercise materials and e-learning strategies. Train personnel by conducting formal classroom courses, workshops, seminars. Conducts research to provide revision input for training materials and prepare training catalogs and course materials. Works with developers to develop instructor materials- course outlines, background materials, training aids), student materials (course manuals, workbooks, handouts and certification). |
| B.A or B.S in Adult Education or related discipline. |
Instructor certification from a recognized instructor-training program (e.g. ASTD, CTTI) or formal instructor training from a recognized source (military, Federal training program, college/university or trade school, or private corporation).
5 years of training experience; including traditional classroom, distance learning and computer-based training.
| Junior Classroom Instructor |
| Assist in delivering training materials including instructor guides, reference sheets, lab/exercise materials and e-learning strategies. Assist in training personnel by conducting formal classroom courses, workshops, seminars. Conducts research to provide revision input for training materials and prepare training catalogs and course materials. Assists in working with developers to develop instructor materials- course outlines, background materials, training aids), student materials (course manuals, workbooks, handouts and certification). |
| B.A or B.S in Adult Education or related discipline. |
Instructor certification from a recognized instructor-training program (e.g. ASTD, CTTI) or formal instructor training from a recognized source (military, Federal training program, college/university or trade school, or private corporation).
3 years of training experience; including traditional classroom, distance learning and computer-based training.
| Distributed Learning Instructor |
| Deliver training materials including instructor guides, reference sheets, lab/exercise materials and e-learning strategies. Train personnel by conducting various distributed learning training methods to include web-based, interactive broadband, satellite, etc. Conducts research to provide revision input training materials and prepare training catalogs and course materials. Works with developers to develop instructor materials- course outlines, background materials, training aids), student materials (course manuals, workbooks, handouts and certification). |
| B.A or B.S in Adult Education or related discipline. |
Instructor certification from a recognized instructor-training program (e.g. ASTD, CTTI) or formal instructor training from a recognized source (military, Federal training program, college/university or trade school, or private corporation).
5 years of training experience; including distributed learning.
| Junior Distributed Learning Instructor |
| Assist in delivering training materials including instructor guides, reference sheets, lab/exercise materials and e-learning strategies. Train personnel by conducting various distributed learning training methods to include web-based, interactive broadband, satellite, etc. Conducts research to provide revision input for training materials and prepare training catalogs and course materials. Assists in working with developers to develop instructor materials- course outlines, background materials, training aids), student materials (course manuals, workbooks, handouts and certification). |
| B.A or B.S in Adult Education or related discipline. |
Instructor certification from a recognized instructor-training program (e.g. ASTD, CTTI) or formal instructor training from a recognized source (military, Federal training program, college/university or trade school, or private corporation).
3 years of training experience; including distributed learning.
| Facilitator |
| Support the delivery and maintenance of curriculum as it pertains to course content, design, facilitation, and speakers for courses. Apply experience in direct client engagement work, business development, project financials, and consulting skills. Apply excellent project management skills and an excellent work ethic, pay strict attention to detail, and work independently and on teams with other designers, subject matter experts, and other facilitators. |
| B.A or B.S. degree in related discipline. |
| 3 years experience with conducting and facilitating training programs. |
Law Enforcement Training
| Lead Firearms Instructor (LFI) |
| LFIs are expected to verify weapons and credentials of each FFDO before training commences by visual inspection. |
The LFIs sign and certify qualification scores for all FFDO’s attempting to qualify.
Failure to qualify also means that an authorized FAMS Representative and/or LFI takes custody of the unloaded weapon, transport device (lockbox), credential and other equipment for return to TSA/FAMS. If no authorized FAMS representative is present to receive the equipment, the LFI shall make immediate verbal notification to the FFDO Program Office in order for the appropriate arrangements to be made.
Current or former federal law enforcement agent, officer, or civilian employee having completed a recognized federal firearm instructor training program deemed acceptable by the TSA/FAMS. Examples of a recognized federal firearms instructor programs include, but are not limited to, certified instructor graduates of FLETC Firearms Instructor Training program (FITP), FAMS Firearms Instructor Training Program, FBI/DEA Firearms Instructor Training Program, United States Postal Inspectors Firearms Instructor Training Program or equivalent federal training program.
All LFIs must successfully complete a 2-3 days firearms re-qualification training program under the technical direction of the SAC, FAMS Training Division, and the FFDO Program Office. Areas of instruction shall include, but not to be limited to, the re-qualification course(s) of fire, procedural requirements for conducting the re-qualification session, and use of a GFE Automatic External Defibrillator (AED), and basic first aid.
5 years of firearms training experience.
| Alternate Lead Firearms Instructor |
| The Alternate LFI is approved to serve as an alternate LFI in case of a last minute no-show (i.e., cancelled flight, sick, etc.) of a current LFI at each range. |
Alternate LFIs are expected to verify weapons and credentials of each FFDO before training commences by visual inspection.
The Alternate LFIs are expected to sign and certify qualification scores for all FFDO’s attempting to qualify.
Failure to qualify also means that an authorized FAMS Representative and/or Alternate LFI takes custody of the unloaded weapon, transport device (lockbox), credential and other equipment for return to TSA/FAMS. If no authorized FAMS representative is present to receive the equipment, the Alternate LFI shall make immediate verbal notification to the FFDO Program Office in order for the appropriate arrangements to be made.
Current and qualified FFDO Re-qualification Training Secondary Firearms Instructor (SFI), identified and trained by the contractor, and approved by TSA/ FAMS.
5 years of firearms training experience.
| Secondary Firearms Instructor (SFI) |
| SFIs support the Lead Firearms Instructor (LFI) during the FFDO Requalification Training sessions. |
| SFI must be a current or former certified law enforcement official or civilian employee having completed a military, state, county or municipally certified firearms training program. The SFI must also comply with all Federal, state, and/or local requirements. |
| SFIs must have a minimum of five (5) years of formal experience as an instructor in ALL of the following law enforcement disciplines: firearms, defensive tactics/measures, and use of force. |
| Recurrent Training Instructors |
| Recurrent Training Instructors (RTIs) must be current or former federal, state, or local law enforcement agents/officers. |
RTIs must possess the demonstrated ability in effectively communicating law enforcement training concepts issues to a diverse audience.
RTIs must have the ability to provide subject matter expertise in each of the areas of instruction that comprise the Recurrent Training Program.
RTIs must possess the demonstrated ability to instruct in accordance with the principles of basic adult education, as well as, law enforcement platform and practical area instruction.
RTIs must have the ability to interpret, adhere and follow established program policies, standard operating procedures (SOPs), curriculum, and lesson plans.
RTIs must have skill in utilizing automated systems including Microsoft Outlook, MS Word, Excel, and PowerPoint.
RTIs shall be required to wear a uniform, as directed by SAC of FAMS Training Division.
Specific RTI knowledge levels, testing of knowledge levels, and maintenance requirements (i.e. ongoing training) will be in accordance with Section 1.6 “Contract Instructor and Role Player Management” of the FAMSTCs Instructor Evaluation and Certification SOP
RTIs must have successfully completed a recognized federal firearms instructor training program, or equivalent deemed acceptable by the TSA. Examples of a recognized federal firearms instructor program include certified instructor graduates of Federal Law Enforcement Training Center (FLETC), Firearms Instructor Training Program (FITP), FBI/DEA Firearms Instructor Training Program, and US Secret Service Firearms Instructor Training Program.
RTIs must have successfully completed a recognized law enforcement instructor development course such as the FLTEC Instructor Development Course (IDC) or the FAMS IDC.
RTIs must successfully completed an instructor qualification program (IQP), established by TSA/FAMS and will be responsible for achieving and maintaining specialized training knowledge in all required subject areas.
RTIs must have a minimum of five (5) years of formal experience as an instructor in ALL of the following law enforcement disciplines: firearms, defensive tactics/measures, and use of force.
| Recurrent Training Site Coordinators |
| Recurrent Training Site Coordinators (RTSCs) perform the following duty responsibilities: |
Provide on-site management to subordinate RTI contract staff.
Provide administrative and technical support to FAMS managers, supervisors, and other TSA employees regarding day to day operations.
Inform managers, supervisors and lead instructor, or more experienced FAM employees of issues requiring their attention and aid in developing recommendations/solutions.
The RTSC’s typical assignments may include but are not limited to: processing records, assist with the coordination and scheduling of training related issues, prepare training venues, compile, track data and maintain records, reports, and databases, maintain inventories and tracking systems for tangible equipment/supplies, shipping/receiving and other administrative duties.
Act as a liaison with various FAMs and contracted personnel.
RTSCs wear a uniform, as directed by SAC of FAMS Training Division..
RTSCs provide subject matter expertise in multiple area of law enforcement instruction.
RTSCs will interpret, apply and adhere to established program policies, standard operating procedures (SOPs), curriculum, and lesson plans.
RTSCs will utilize automated systems including Microsoft Outlook, MS Word, Excel, and PowerPoint.
RTSCs must have successfully completed a recognized federal firearms instructor training program, or equivalent deemed acceptable by the TSA. Examples of a recognized federal firearms instructor program include certified instructor graduates of Federal Law Enforcement Training Center (FLETC), Firearms Instructor Training Program (FITP), FBI/DEA Firearms Instructor Training Program, and US Secret Service Firearms Instructor Training Program.
RTSCs must successfully complete a recognized law enforcement instructor development course such as the FLETC Instructor Development course (IDC) or the FAMS IDC.
RTSCs must have a minimum of five (5) years of formal experience as an instructor in ALL of the following law enforcement disciplines: firearms, defensive tactics/measures, and use of force.
RTSCs must be a current or former supervisory level federal, state, or local law enforcement agent/officer.
Communications Network Administration – Distributed Learning
Communications
Facilities Engineer
| Provides engineering expertise to support communications systems infrastructure requirements for buildings and systems. Ensures that adequate and appropriate planning is provided to direct building communications spaces and media pathways to meet industry standards. |
| B.A. degree in related discipline. |
| 5 years experience in the areas of system engineering. |
| Communications Transmissions Engineer |
| Provides engineering expertise to support communications requirements for planning, designing, installing and maintaining large communications networks. Develops, operates, and maintains voice, video and data communications systems. Applies communications engineering principles and theory to propose design and configuration alternatives. Responsible for complex engineering or analytical tasks and activities associated with one or more technical areas within communication function. Analyzes network performance, usage and traffic flows, accesses and interfaces, transmission techniques, and protocols. |
| B.A. degree in related discipline. |
| 5 years experience in the areas of system engineering. |
| Communications Integration Engineer |
| Provides technical support to design, integrate, install and maintain large-scale communication networks and services to include such forms of technology as satellite, microwave, broadband, fiber optic, voice, video and digital systems. Responsible for the planning, modeling, simulation, design, management, and coordination of the network that integrates communications with your computer systems to provide a complete systems solution. Evaluates existing communications systems to identify deficiencies and network performance issues. Analyzes network performance, usage and traffic flows, accesses and interfaces, transmissions techniques, and protocols to interface with computer systems. |
| B.A. degree in related discipline. |
| 5 years experience in the areas of system engineering. |
Video Production
| Producer |
| Designs and develops complex multimedia productions for customer training initiatives using video, sound, graphics and animation. Creates video and sound files for the purpose of training initiatives. Designs programming techniques to optimize running speed and disk space requirements. Acts as a technical task lead or technical expert as required. Works closely with customers and subject matter experts to determine and meet end-user requirements. |
| B.A. degree in related discipline. |
| 5 years of experience with all aspect of video production. |
| Director |
| Responsible for the overall direction and creative development of video production. Also directs creative strategy, assists with the writing of scripts, arranges talent, and oversees budget and quality details. Oversees technical and logistics operations. Works to coordinate efforts with the project team, client and outside vendors. |
| B.A. degree in related discipline. |
| 5 years of experience with the filming industry, technical skills. |
Scriptwriter/Researcher
| Provides the production team members with the necessary information required for the project and possesses proven experience in creative writing for film and video productions. Works with the client and project team to achieve an effective message. |
| B.A. degree in related discipline. |
| 3 years of experience includes knowledge of film/video technical sources, library, Web and research tools, database, etc. |
| Production Coordinator |
| Extensive and professional experience in the film industry covering all aspects of production. Expertise includes editing, technical background, and creative development. Works with the project and video team members to assure a quality finished product. |
| B.A. degree in related discipline.. |
| 3 years of experience with all aspect of video production. |
| Graphics |
| Creates and produces graphic designs for Web pages, multimedia, 3-D modeling, animation, database management, and other applications using the most advanced technology. |
| B.A. or B.F.A. in Design or related discipline. |
| 3 years of experience and knowledge of advanced design software |
| Audio Engineer |
| Conducts project planning, requirement, error and risk management, testing and final verification, as well as milestone review and approval for all Audio-related tasks. Provides project guidance and direction to team through authoritative decision-making, integration and testing reviews as well as timely performance feedback, provide longer-term technical direction. Guide and teach others, qualify audio performance and provide data and feedback to development team and document and organize all audio design reviews, integration & test results. Provide guidance to audio team regarding issues and troubleshooting of audio designs that are encountered during a product development cycle and communicate root cause to other HS Diploma or equivalent.projects and audio team members. |
| B.A. in engineering, technology sciences or related discipline. |
| 3 years of practical experience. |
| Technical Engineer |
| Provides technical engineering skills and expertise to the film production process. |
| B.A. in engineering, technology sciences or related discipline. |
| Experience and knowledge of advanced engineering methods. |
| Make-up Artist |
| Make-up artist duties include preparing on-air talent’s hair, make-up and apparel. Make-up artist must work closely with the production crew to prepare on-air talent for filming. |
| HS Diploma or equivalent. |
| 1 years of practical experience. |
| Production Editor |
| Production film/video editing to assure a quality final product. Works with the producer/director and team. |
| HS Diploma or equivalent. |
| 3 years experience in the film industry. |
| On-camera Narrator |
| Provides the on-camera narration video productions. |
| HS Diploma or equivalent. |
| 1 year of practical experience and voice training. |
| Voice-Over Narrator |
| Provides voice-over narration for video productions and other web-based training requirements. |
| HS Diploma or equivalent. |
| 1 year of practical experience and voice training. |
| Actors |
| Contracted as required to support TSA’s video requirements. |
| HS Diploma or equivalent. |
| 1 years of practical experience. |
| Production Crew |
| These positions support video production and will be used as needed. The Production Crew includes but is not limited to Gaffer, Key Grip, Camera Man, and Laborers. |
| HS Diploma or equivalent. |
| 1 years of practical experience. |
Schoolhouse Management
| Facilities Management Director |
| Coordinates and conducts project planning meetings with user groups to determine proposed scope of work, including building areas affected, significant controlling issues, obstacles or restrictions, required coordination with other service groups and utilization of acquisitions space. Develops a space plan to accommodated needs of users, ensure project objectives are clearly defined, formatted and communicated to appropriate parties. Documents project costs, prepares special reports, coordinates cost information with available systems, builds a database to enhance planning efforts and performs other duties assigned. |
| B.A. degree in related discipline. |
| 10 years of facilities work experience and knowledge of facility management restrictions/requirements and terminology. |
| Facilities Management Supervisor |
| Responsible for planning, coordinating, managing and directing a variety of work operations. Manages the overall effective and economical use of subordinate personnel, equipment, materials and methods to meet construction, modification, maintenance, and quality standards of the physical plant. Responsible for planning the overall use of assigned personnel and other resources (i.e., equipment, facilities, materials and tools of the organization to accomplish work operations. Directly or through a subordinate supervisor(s), organizes, coordinates, manages, and directs the work activities of assigned personnel. Performs scheduled and unscheduled inspections of all facilities and structures to identify safety, security, and fire prevention violations, recommends corrective action, and sets the suspense for correction of violations. |
| B.A. degree in related discipline. |
| 5 year experience of facilities operations. |
| Facilities Assistant |
| Provides facilities assistance in client offices to include: managing of minor moves, carrying out hands-on maintenance of schoolhouse equipment, hang white boards, pictures and other training aids, liaise with facilities help desk and client with regards to ongoing training, liaise with sub-contractors as necessary, maintain schoolhouse meeting rooms and configure as necessary for training courses, ensure supplies for meeting rooms are replenished as necessary, ensure that schoolhouse hardware such as copiers and printers are functioning correctly and responsible for necessary callouts and repairs when needed, responsible for collation and ordering of stationary request sand delivery as necessary and ensure all deliveries are logged and signed for on collection from staff member. |
| HS Diploma or equivalent. |
| 3 year of facilities work experience. |
| Quality Assurance |
| Responsible for coordination with building landlord for all appropriate building services to be provided to training center. Responsible for maintaining a high quality, clean and organized training facility that includes amenities for students, such as telephones, Internet connections, break rooms, business services, food and beverage services, and other training center requirement. |
| HS Diploma or equivalent. |
| 3 years of practical experience. |
| Logistics Specialist |
| Coordinates freight shipments to support master course schedule. Responsible for all inventory of assets required to support training operations to include tracking and maintenance. Processes training requests with the logistics manager to support training requirements. Communicates with meeting planers to successfully arrange delivery of training materials and equipment to training sites. Coordinates with training center coordinators and technician for the facilitation of break/fix repairs on field equipment. |
| HS Diploma or equivalent. |
| 3 years of logistics experience. |
Image Development
| Senior EOD Technician |
| Serves as the senior technical contact and subject matter expert for explosives, explosive material handing, IED design disarmament and concealment. Will design, create, and handle IEDs and explosive materials in actual and simulated form. Will design and catalog threat and bag items for systems scan and capture. |
| Certified Explosive Ordinance Disposal (EOD) technician as a graduate of either the Naval School EOD or FBI Sponsored Hazardous Devices School. |
| 5 years of experience in explosive ordinance disposal with specific knowledge and experience in the creation of disarmament of Improvised Explosive Devices (IED). |
| EOD Technician |
| Serves as technical contact and subject matter expert for explosives, explosive material handing, IED design disarmament and concealment. Will handle IEDs and explosive materials in actual and simulated form. Will assist in the design and cataloging of threat and bag items for systems scan and capture. |
| Certified Explosive Ordinance Disposal (EOD) technician as a graduate of either the Naval School EOD or FBI Sponsored Hazardous Devices School. |
| 3 year of experience in explosive ordinance disposal with specific knowledge and experience in the creation and disarmament of Improvised Explosive Devices (IED). |
| Senior Image Technician |
| Serves as the technical expert for imaging technology operation. Will load and unload scan items (up to 50lbs per item), operate, and maintain imaging technology and store, manipulate, process for mass dissemination (i.e. convert machine version to popular format – .jpeg or .bmp), test and catalog corresponding system images. |
| B.A. degree in related discipline. |
| 5 years experience with imaging technology usage and maintenance (Preferred experience with Rapiscan 3D20, Rapiscan 500 series, Smiths-Heimann 6040 series, L3 6000, and GE CTX 2500/5500 - 9000 series) |
| Image Technician |
| Serves as a technical contact for imaging technology operation. Will load and unload scan items (up to 50lbs per item), operate, and maintain imaging technology and will assist in storing, manipulating, and processing for mass dissemination (i.e. convert machine version to popular format – .jpeg or .bmp), test and catalog corresponding system images. |
| HS Diploma or equivalent. |
| 3 years experience with imaging technology usage and maintenance (Preferred experience with Rapiscan 3D20, Rapiscan 500 series, Smiths-Heimann 6040 series, L3 6000, and GE CTX 2500/5500 - 9000 series) |
| Senior Analyst |
| Conducts the research and analysis necessary to develop and revise training image sessions and images tests and prepares appropriate statistical validation of analysis results. Generates congressional level reports detailing statistical assessments regarding session and user data validity. Provide written and oral presentation of all report data as needed. |
| M.S. in Statistics, Engineering or related discipline. |
| 5 years experience analyzing systems and user data providing statistical analysis of system usage and viability factors. |
| Analyst |
| Assists in the research and analysis necessary to develop and revise training image sessions and images tests and prepares appropriate statistical validation of analysis results. Assists in generating congressional level reports detailing statistical assessments regarding session and user data validity. Assists in providing written and oral presentation of all report data as needed. |
| B.A. or B.S. in Statistics, Engineering or related discipline. |
| 3 years experience analyzing systems and user data providing statistical analysis of system usage and viability factors. |
| Senior Human Factors Engineer |
| Conducts the research and analysis necessary to develop statistical assessment of human factors involved in the usage of imaging technology and other TSA designated equipment and applications. Generate reports on the viability of equipment in an operational security screening environment as it relates to human usage, throughput, usability, stress, and physical and mental facility. Provide written and oral presentation of all report data as needed. |
| M.S. in Psychology, Human Factors or related discipline. |
| 5 years experience analyzing systems and relational user information to provide statistical analysis of human factors. |
| Human Factors Engineer |
| Assists in conducting the research and analysis necessary to develop statistical assessment of human factors involved in the usage of imaging technology and other TSA designated equipment and applications. Assists in generating reports on the viability of equipment in an operational security screening environment as it relates to human usage, throughput, usability, stress, and physical and mental facility. Assists in providing written and oral presentation of all report data as needed. |
| B.A. or B.S. in Psychology, Human Factors or related discipline. |
| 3 years experience analyzing systems and relational user information to provide statistical analysis of human factors. |
| Senior Oracle Engineer |
| Develops and administrates oracle database and server applications. Creates, catalogs, and manages a database of images and generates reference specific reports as requested. Maintains system security, storage, backup and expansion as needed. Establish user rights and permissions. |
| One or more of the following: Oracle Database Certified Associate, Oracle Database Certified Professional (OCP) Oracle Database Certified Master, Oracle PL/SQL Developer Certified Associate, Oracle PL/SQL Developer Certified Professional, Application Server Certified Associate, or Application Server Certified Professional. |
| 5 years utilizing Oracle Database Server and Developer applications (8i, 9i, 10g or 11g). |
| Oracle Engineer |
| Develops and administrates oracle database and server applications. Creates, catalogs, and manages a database of images and generates reference specific reports as requested. |
| One or more of the following: Oracle Database Certified Associate, Oracle Database Certified Professional (OCP) Oracle Database Certified Master, Oracle PL/SQL Developer Certified Associate, Oracle PL/SQL Developer Certified Professional, Application Server Certified Associate, or Application Server Certified Professional. |
| 3 years utilizing Oracle Database Server and Developer applications (8i, 9i, 10g or 11g). |
| Software Engineer |
| Serves as technical contact and subject matter expert for imaging technology simulation software application. Will modify application design, functions and user access. Create programs to integrate existing platforms with each other to produce seamless usage to the end user. Incorporate new machine platform information into existing applications. |
B.A or B.S. in Software Engineering/Development, Computer Sciences or related discipline.
One or more of the following: Oracle Database Certified Associate, Oracle Database Certified Professional (OCP) Oracle Database Certified Master, Oracle PL/SQL Developer Certified Associate, Oracle PL/SQL Developer Certified Professional, Application Server Certified Associate, Application Server Certified Professional, CISSP, or A+.
3 years of software development and computer programming experience, specifically with Oracle, XML, VB.NET and SQL.
Familiarity with PL/SQL, Visual Basic, XML, ASP.NET VB.NET, MS Access and MSI wrapper applications.
General Program Management
Senior Program Manager
| Oversees the operational planning, establishment, execution, and evaluation of a multifaceted program consisting of a set of closely related subprograms or associated activities. Oversees strategic planning, fiscal, operational, procurement, administrative, and human resources management of the program; serves as principal point of representation and liaison with external constituencies on operational matters, and provides day-to-day technical/professional guidance and leadership as appropriate to the area of expertise. |
| M.S. in related discipline and PMP certification. |
| 10 years practical experience including at least 2 years of experience in managing a major program or department. |
Project Manager
| Responsible for all aspects of the development and implementation of assigned projects and provides a single point of contact for those projects. Takes projects from original concept through final implementation. Interfaces with all areas affected by the project including end users, computer services, and client services. Defines project scope and objectives. Develops detailed work plans, schedules, project estimates, resource plans, and status reports. Conducts project meetings and is responsible for project tracking and analysis. Ensures adherence to quality standards and reviews project deliverables. Manages the integration of vendor tasks and tracks and reviews vendor deliverables. Provides technical and analytical guidance to project team. Recommends and takes action to direct the analysis and solutions of problems. |
| B.A. or B.S. in Computer Science, Information Technology, Business or related discipline. |
| 5 years experience managing projects, programmers and designers, interfacing with clients and planning project timelines. |
| Senior Configuration Management Specialist |
| Designs, develops, documents, manages and audits configuration management plans. Describes provisions for configuration identification, change control, configuration status accounting, and configuration audits. Manages and performs configuration planning. Identifies and maintains the original configuration of requirements documentation, design documentation, software, and related documentation. Manages and performs configuration change control. Regulates the change process so that only approved and validated changes are incorporated into product documents and related software. Manages and performs configuration status accounting. Tracks all problems and changes in product documents and software and reports changes and current configuration. Manages and performs configuration audits. |
| M.S. in IT program, engineering, or related discipline. |
| 5 years practical experience. |
| Configuration Management Specialist |
| Performs technical/administrative functions associated with planning and supporting the implementation of proposed changes to system/equipment hardware and/or software configuration items; develops and/or reviews configuration management plans, technical documentation, specifications or planning/management or logistics data. Supports the development or review of engineering change proposals; provides technical support to customer configuration control boards; and participates in technical reviews and functional and physical configuration audits. |
| B.A. or B.S. in IT program, engineering, or related discipline. |
| 3 years practical experience. |
| Quality Assurance Specialist |
| Develops and implements quality control methodologies to ensure compliance with quality assurance standards, guidelines, and procedures in a computer-based organization. Ensure compliance with Software Engineering Institute Capability Maturity Model guidelines. |
| B.A or B.S. in related discipline. |
| 5 years applied to quality assurance initiatives. |
| Senior Financial Analyst |
| Works in concert to systematically integrate business, cost estimating and financial management processes to ensure the efficient stewardship of funds. Must be able to support the formulation of strategic financial plans, prepare cost estimates, and correlate financing requirements into executable budgets. Possesses through knowledge of the allocation, execution, and administration of approved budgets. Must be able to assess products and procedures for compliance with government standards, accounting principles, internal controls, and multi-tiered system application standards. Must be able to grasp interrelationships between financial management requirements and automated solutions, considering the current system environment and the potential integration of added systems concurrently or later. Should be familiar with activity based costing, business case analysis and outsourcing requirements. |
| B.S, Degree in Finance, Accounting or related discipline. |
| 5 years practical experience. |
Information Technology
| Senior Information Technology Specialist |
| National policy development, continuity of government and operations, crisis management, disaster recovery, database frameworks, enterprise resource planning, HyperText Markup Language (HTML), HyperText Transfer Protocol (HTTP), Web portals, firewalls, geographic information systems, visual simulation applications, and remote sensing/satellite imagery. |
| B.A. or B.S. IT program, engineering, or related discipline. |
| 10 years of IT knowledge and demonstrated hands-on expertise and/or training in areas of emerging technologies. |
| Information Engineer |
| Applies business process improvement practices to re-engineer methodologies/principles and business process modernization projects. Applies, as appropriate, activity and data modeling, transaction flow analysis, internal control and risk analysis and modern business methods and performance measurement techniques. Assists in establishing standards for information systems procedures. Develops and applies organization-wide information models for use in designing and building integrated, shared software and database management systems. Constructs sound, logical business improvement models consistent with the configuration information management guiding principles, cost savings, and open architecture objectives. |
| B.A. or B.S. Computer Science, IT or related discipline. |
| 10 years Information Systems support experience that includes 5 years of related experience with technologies applicable to current project requirements. |
| Network Engineer |
| Responsible for all aspects of communications network planning, installation, and support. Evaluates communications hardware and software, troubleshoots LAN/MAN/WAN and other network related problems, and provides technical expertise for performance and configuration of networks. |
| B.A. or B.S. Computer Science, IT or related discipline. |
| 10 years experience in protocol analysis, knowledge of OSI protocols, particularly TCP/IP, X.25., X.400, X.SOO. |
Experience with ATM, flame relay, other knowledge with bridges, routers, gateways, FDDI, detailed knowledge of UNIX operating systems.
| Senior Project Engineer |
| Develop organization-wide information models for use in designing and building integrated, shared software and database management systems. Apply BPR to design, develop, and test the Software packaged goods application. Integrate applications. Ensure that project tasks are completed thoroughly and on time with the highest quality standards. Serve as project team leader. Convert specifications into design and convert design into deliverables on schedule. Perform quality assurance on all deliverables. |
| Masters in Computer Science, Electrical Engineering. |
| 10 years experience in software applications development, or functional experience performing business systems analysis working with Oracle applications products. |
| Senior Network Support Technician |
| Monitors and responds to complex hardware, software and network problems utilizing a variety of hardware and software testing tools and techniques. Provides primary interface with vendor support service groups or provides internal analysis and support to ensure appropriate notification during periods of degraded systems performance. Provides LAN server support. May function as task lead providing guidance and training for less experienced technicians. |
| B.A. or B.S. IT program, engineering, or related discipline. |
| 5 years practical experience. |
Administrative Support
| Senior Administrative Assistant |
| Performs a variety of administrative functions. Schedules appointments, gives information to callers, and takes dictation. Composes memos, transcribes notes, and researches and creates presentations. Generates reports, handles multiple projects, and prepares and monitors invoices and expense reports. May assist with compiling and developing the annual budget. |
| HS Diploma or equivalent. |
| 5 years practical experience. |
| Administrative Assistant |
| Assists with a variety of administrative functions. Schedules appointments, gives information to callers, and takes dictation. Composes memos, transcribes notes, and researches and creates presentations. Assists in generating reports and handling multiple projects. |
| HS Diploma or equivalent. |
| 1 year practical experience. |
| Master Scheduler – Logistics Planner/Scheduler |
| Creates processes, structure, and tools for master scheduling and resource management functions, creates processes, structure and tools to support demand and capacity models and implements and supports operations and support groups. Analyzes project change requests and determines impact to resource demand and schedule capability across the divisions. Communicates status and project/program issues to Program Management across the project portfolio. Analyzes master schedule to determine issues in meeting deadlines, critical path, cross divisional milestones and capacity/demand. Prepares, develops, coordinates, and integrates all levels of plans and schedules. Works with divisional managers to determine status and actual work progress towards schedule. Works with Metrics team to incorporate metrics into schedule analysis. Works with PMO Financial group to provide cost and timeframe for projects. Provides requirements and implements tools and system improvements to support Master Scheduling. |
| B.A. in related discipline. |
| 5 years of Project Management responsibility with medium to complex projects with an emphasis on Master Scheduling. |
| Event Planner |
| Assists in the preparation of management plans and reports; coordinates schedules to facilitate completion of proposals, contract deliverables, task order review, and briefings/presentations; performs analysis, development, and review of program administrative operating procedures; prepares correspondence, maintains schedules, and coordinates travel; develops and maintains administrative reports and records; other responsibilities are general office support, executive secretarial support, human resources planning, event planning and administration, etc. May provide some clerical support and other duties as assigned. Serves as program administrative support for projects. |
| B.A. or B.S. in a related discipline. |
| 3 years practical experience. |
| Call Center Agent |
| Answers customer/client requests or inquiries concerning services, products, equipment, and reports problem areas. May be required to work in one or multiple queues/skill sets over various customer contact channels. Responsible for improving customer retention through programs and service provided to the customer. Utilizes mechanized systems to initiate and complete service orders and handle customer requests. Make recommendations according to customer’s needs on features, accessories, upgrades and rate plans. |
| HS Diploma or equivalent. |
| 1 year practical experience and possess excellent written and verbal communication skills. |
| Senior IT Web Support/Web Technical Administrator |
| Responsible for achieving overall technical integrity of organization's website. Maintains and upgrades hardware and software including website technical architecture related to hardware and telecommunication connectivity. Administers e-mail, chat, and FTP services. Communicates router configuration changes and troubleshoots system errors and bugs. Maintains servers, creates monitoring reports and logs, and ensures functionality of links. Monitors site for acceptable performance and user accessibility. Establishes backups and monitors site security. |
| B.A. or B.S. Computer Science, IT or related discipline. |
| 5 years relevant practical experience. |
| Senior Data Management |
| Directs systems analyses and feasibility studies. Assist customer in the planning and coordinating acquisition and implementation of systems. Analyzes proposed and existing system used in processing applications in terms of data communications and database management/structure, requirements and costs. Prepares studies and gives presentations on current data communications concepts. Prepares functional specifications for acquiring commercially available equipment. Consults with user management to ensure that problems are properly identified and solutions meet the requirements. |
| B.S. in engineering, scientific, technical, business management, or related discipline. |
| 5 years of progressively complex experience in areas of systems analysis/programming and data communications and management systems. |
This is the start of the file's text. The full file is on GovTribe.
