DraftRFPHSTS05-08-R-OSO900.doc

Transportation Security Administration

Specialized Security Training DRAFT Request for Proposal

RFP No. HSTS05-08-R-OSO900 March 3, 2008 Transportation Security Administration Office of Acquisition

601 South 12th Street

Arlington, VA 22202

Table of Contents

CHAPTER A – STANDARD FORM 1449

CHAPTER B – CONTINUATION OF SF 1449

SECTION A – EXECUTIVE SUMMARY

A.1 Type of Contract

A.2 Contract Term

A.3 Contract Coverage

A.4 Contract Objective

SECTION B - SUPPLIES OR SERVICES AND PRICES/COSTS

B.1 General Description

B.2 Contract Minimum/Maximum

SECTION C – STATEMENT OF WORK

C.1 Introduction

C.2 Statement of Objectives

SECTION D – PACKING, PACKAGING, AND MARKING

D.1 Packaging, Packing, and Marking

SECTION E - INSPECTION AND ACCEPTANCE

E.1 Inspection and Acceptance

SECTION F - DELIVERY

F.1 Delivery Requirements

F.2 Delivery Schedules

F.3 Delivery Information

SECTION G - CONTRACT ADMINISTRATION DATA

G.1 Authorized Users

G.2 Contracting and Administration Authority

G.3 Contract Management

G.4 Administrative Matters

G.5 Ordering Procedures

G.6 Task Orders

G.7 Submission of Invoices

G.8 Preparation of Invoices

G.9 Additional Invoice Preparation Instructions

SECTION H – SPECIAL CONTRACTING PROVISIONS

H.1 Post Award Conference

H.2 Key Personnel (April 2006)

H.3 HSAR 3052.209-72 Organizational Conflict of Interest (JUN 2006)

H.4 Reimbursement for Official Travel

H.5 Contractor Justification for Other Direct Costs (ODCs)

H.6 Observance of Legal Holidays and Administrative Leave

H.7 TSAAMS 3.9.1-3 Protest (February 2003)

H.8 Suitability Determination for Contractor Employees

H.9 Confidentiality of Data and Information

H.10 Restrictions Against Disclosure

H.11 Publicity

H.12 Sensitive Information Requirements

H.13 Handling Sensitive Information

H.14 Contingency Planning

H.15 Training and Awareness

H.16 Contract Closeout

H.17 Section 508

H.18 Security Review and Reporting

H.19 Information Security and Privacy

H.20 Interrelationships of Contractors

H.21 Information Technology Systems Access for Contractor Employees

H.22 Qualification of Contractor Employees

H.23 Sensitive Information

H.24 Privacy or Security Concerns

H.25 Privacy Violation Indemnification and Hold Harmless

H.26 Physical Security

H.27 Major Breach of Safety or Security

H.28 Personally Identifiable information Protection

H.29 Information Technology Security – Certification & Accreditation

H.30 Contractor’s Use of Data

CHAPTER C – CONTRACT TERMS AND CONDITIONS

Part (1) – Contract Terms & Conditions Required to Implement Statutes or Executive Order – Commercial Items

Part (2) – Clauses Incorporated By Reference

2.1 52.252-1 Solicitation Provisions Incorporated By Reference (FEB 1998)

2.2 52.252-2 Clauses Incorporated By Reference (FEB 1998)

Part (3) – Clauses By Full Reference

3.1 52.216-18 Ordering (Oct 1995)

3.2 52.216-19 Order Limitations (Oct 1995)

3.3 52.216-22 Indefinite Quantity (Oct 1995)

3.4 52.217-8 Option to Extend Services (Nov 1999)

3.5 52.217-9 Option to Extend the Term of the Contract (Mar 2000)

3.6 52.203-2 Certificate of Independent Price Determination (Apr 1985)

3.7 52.209-5 Certification Regarding Debarment, Suspension, Proposed Debarment, and Other Responsibility

Matters (Dec 2001)

3.8 52.212-2 Evaluation—Commercial Items (Jan 1999)

3.9 52.216-1 Type of Contract (Apr 1984)

3.10 52.216-24 Limitation of Government Liability (Apr 1984)

3.11 52.216-25 Contract Definitization (Oct 1997)

3.12 52.219-1 Small Business Program Representations (May 2004)

3.13 52.219-22 Small Disadvantaged Business Status (Oct 1999)

3.14 52.219-28 Post-Award Small Business Program Rerepresentation (June 2007)

3.15 52.223-13 Certification of Toxic Chemical Release Reporting (Aug 2003)

3.16 52.233-2 Service of Protest (Aug 1996)

3.17 52.212-3 Offeror Representations and Certifications—Commercial Items (Nov 2007)

CHAPTER D – CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

CHAPTER A – STANDARD FORM 1449

Offeror to complete blocks 12, 17, 23, 24, & 30

Excluding Attachments

HSTS05-08-R-OSO900

LOCAL TIME (EST)

INFORMATION CALL

DESTINATION UNLESS

12. DISCOUNT TERMS

SEE SCHEDULE

UNDER DPAS (15 CFR 700)

IFB

(RFP

DEPARTMENT OF HOMELAND SECURITY

OFFICE OF ACQUISITION

601 SOUTH 12TH STREET

ARLINGTON, VA 22202

FACILITY

TO BE SPECIFIED ON INDIVIDUAL ORDERS

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

SEE ADDENDUM

19.

ITEM NO,

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

See Schedule

(Attach Continuation Sheet as Necessary)

(27a. solicitations incorporate by reference FAR 52.212-1, 52.212-4. FAR 52.212-3 and 52.212-5 are attached. Addenda ( are are not attached.

27b. contracts/purchase orders incorporate by reference FAR 52.212-4. FAR 52.212-5 is attached. Addenda are are not attached.

28.

AWARD OF CONTRACT: REFERENCE OFFER DATED . YOUR OFFER ON SOLICITATION (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

Robert Celeste

CHAPTER B – CONTINUATION OF SF 1449

SECTION A – EXECUTIVE SUMMARY

A.1 Type of Contract

The Transportation Security Administration (TSA) intends to award a single Department-wide, Indefinite-Delivery, Indefinite-Quantity (IDIQ) contract from this solicitation for commercial services.

A.2 Contract Term

The term of the contract will be a one-year base period with four one-year option periods for a total term, if all options are exercised, of five years. Please see Part (3) 3.5 - 52.217-9 Option to Extend the Term of the Contract (Mar 2000) for additional information on contract term.

A.3 Contract Coverage

The purpose of this Department-wide, Indefinite-Delivery, Indefinite-Quantity contract is to provide the agency with the ability to purchase a full array of Specialized Security Training services. This contract includes training and training support with the ability to ensure system integration, program management support, curriculum development, curriculum delivery/instruction/training, program operation services for curriculum development and delivery that meets the Government’s needs in a dynamic and evolving environment.

A.4 Contract Objective

The overall objective of this contract is to provide specialized training to a geographically dispersed workforce. With the rapid pace of change with new learning concepts, demographic challenges, and enabling technologies, the Government constantly seeks to improve ways to help the security personnel/workforce be successful on the job with the right knowledge and skills delivered at the point of need. The intent is to fully engage the workforce both in the classroom and on the job by the use of an interactive learning environment using more simulations and action learning techniques embedded within all new learning products in resident courses and distance learning. With the right learning architecture and infrastructure, this workforce will be able to know and/or access everything about their jobs, on the job; that is, have all learning assets at each trainee’s fingertips.

SST seeks to attain and continually update a critical mass of technology, content, and various training deployment models: 1) whether for the current or next generation of users and their equipment, and 2) whether the subject matter expertise is delivered via classroom, blended, or broadband to training desktop computer, laptop, personal digital assistant (PDA), or via wireless means to create the phenomenon of seamless mobility. Further, SST seeks to foster an adaptive, at-the-point-of-need learning culture to enable productivity gains in a rapidly evolving security environment.

In response to the accelerated rate of change to security policies, procedures, and best practices, SST has established and must maintain a rapid training development capability. Contractor shall have the ability to quickly respond to high-value initiatives and be able to develop and deliver targeted training to a large numbers security personnel/workforce soon after an initiative is implemented and in parallel with changes to core curricula courses. This training focus means that the security personnel/workforce will have a variety of non-traditional or informal learning tools available.

Specialized Security Training is a high priority that directly supports the agency’s operational mission. The Government is continuing to explore and evaluate alternatives to improve cost efficiency over the program lifecycle, including the optimization of resources as well as the overall training strategy. The Government is looking for offerors to provide innovative solutions to develop and provide specialized training to help the agency meet its operational mission.

(End of Chapter B, Section A)

SECTION B - SERVICES AND PRICES/COSTS

B.1 General Description Section SF 1449 - CONTINUATION SHEET

Base Year

FFP, FFP EPA, T&M, Labor-hour

Contract shall provide Specialized Security Training in accordance with the General Scope contained in Section C. Individual Task Orders will be issued in accordance with the terms and conditions stated in Section G.4 “Ordering Procedures” and in Section G.5 “Task Orders”. All services provided under this contract will be firm-fixed price, fixed-price with economic price adjustment, time and materials, or labor-hour. To the maximum extent practicable, orders under this contract will be on a firm-fixed-price and should also include any travel costs or other direct charges related to performance of the services ordered, unless the order provides for reimbursement of travel costs at the rates provided in the Federal Travel Regulations. Pricing for Task Orders will be based on pricing rate agreements as proposed and will be incorporated.

Contract shall provide Specialized Security Training in accordance with the General Scope contained in Section C. Individual Task Orders will be issued in accordance with the provisions Ordering Procedures contained in Section G.4 and Task Orders contained in Section G.5. All services provided under this contract will be firm-fixed price, fixed-price with economic price adjustment, time and materials, or labor-hour. To the maximum extent practicable, orders under this contract will be on a firm-fixed-price and should also include any travel costs or other direct charges related to performance of the services ordered, unless the order provides for reimbursement of travel costs at the rates provided in the Federal Travel Regulations. Pricing for Task Orders will be based on pricing rate agreements as proposed and will be incorporated.

Contract shall provide Specialized Security Training in accordance with the General Scope contained in Section C. Individual Task Orders will be issued in accordance with the provisions Ordering Procedures contained in Section G.4 and Task Orders contained in Section G.5. All services provided under this contract will be firm-fixed price, fixed-price with economic price adjustment, time and materials, or labor-hour. To the maximum extent practicable, orders under this contract will be on a firm-fixed-price and should also include any travel costs or other direct charges related to performance of the services ordered, unless the order provides for reimbursement of travel costs at the rates provided in the Federal Travel Regulations. Pricing for Task Orders will be based on pricing rate agreements as proposed and will be incorporated.

Contract shall provide Specialized Security Training in accordance with the General Scope contained in Section C. Individual Task Orders will be issued in accordance with the provisions Ordering Procedures contained in Section G.4 and Task Orders contained in Section G.5. All services provided under this contract will be firm-fixed price, fixed-price with economic price adjustment, time and materials, or labor-hour. To the maximum extent practicable, orders under this contract will be on a firm-fixed-price and should also include any travel costs or other direct charges related to performance of the services ordered, unless the order provides for reimbursement of travel costs at the rates provided in the Federal Travel Regulations. Pricing for Task Orders will be based on pricing rate agreements as proposed and will be incorporated.

Contract shall provide Specialized Security Training in accordance with the General Scope contained in Section C. Individual Task Orders will be issued in accordance with the provisions Ordering Procedures contained in Section G.4 and Task Orders contained in Section G.5. All services provided under this contract will be firm-fixed price, fixed-price with economic price adjustment, time and materials, or labor-hour. To the maximum extent practicable, orders under this contract will be on a firm-fixed-price and should also include any travel costs or other direct charges related to performance of the services ordered, unless the order provides for reimbursement of travel costs at the rates provided in the Federal Travel Regulations. Pricing for Task Orders will be based on pricing rate agreements as proposed and will be incorporated.

B.2 Contract Minimum/Maximum (a) The Government intends to award a single contract. The minimum amount for the contract will be $10,000,000.00. Orders beyond the minimum will be determined by user needs.

(b) The specific products and quantities will be identified on each Task Order issued under the base contract.

(c) The exercise of an option does not re-establish the contract minimum.

(d) A combined maximum of $700,000,000.00 is established for all contracts in total, including all option years.

(End of Chapter B, Section B)

SECTION C – STATEMENT OF WORK

C.1 Introduction

As a performance-based program, the requirements for Specialized Security Services are presented in the form of a Statement of Objectives (SOO). Offerors will use this information to propose the “how” to accomplish TSA’s objectives, i.e., the technical and management solutions that leverage existing industry best practices at the lowest available prices. As directed by the Task Order (TO), the Contractor shall provide the necessary personnel, materials/products, facilities, and other services to respond to the TOs issued under this contract in accordance with the Statement of Work set forth herein.

C.2 Statement of Objectives

GENERAL SCOPE

TRANSPORTATION SECURITY ADMINISTRATION

SPECIALIZED SECURITY TRAINING PROGRAM

1. REQUIRING ORGANIZATION

Department of Homeland Security

Transportation Security Administration

601 South 12th Street

Arlington, VA 22202-4220

2. OBJECTIVE

The TSA is responsible for civil aviation security, as well as security over other modes of transportation. The Aviation and Transportation Security Act (ATSA), Public Law 107- 71 requires the Transportation Security Administration (TSA) to develop, implement, and manage training programs for the transportation security screening workforce. TSA continues to make great strides in developing new training and responding to the needs of the diverse TSA field operations and relies on contractor support to accomplish its mission. The objective of this acquisition is to award a contract to assist the TSA in training and supporting the federal workforce needed to carry out TSA’s statutory mandates. The TSA anticipates awarding a Task Order based Indefinite Delivery, Indefinite Quantity (IDIQ) contract to a single source to provide services as stated within this Statement of Objectives. TSA also intends to allow the use of this contract to provide similar services to other organizational elements within the TSA and the Department of Homeland Security (DHS) to meet any specialized security training requirements. As or when required, TSA and DHS organizational elements may use task orders for ordering similar scope services through this contract to meet any specialized security training requirements.

3. BACKGROUND

In response to the terrorist attacks on 9/11, Congress passed (and the president enacted) the Aviation and Transportation Security Act (ATSA, Public Law 107-71). In addition to creating the Transportation Security Administration (TSA), the Act mandates that TSA federalize 429 airports in the United States. Currently, TSA is required to conduct effective screening operations to ensure that people and materials that could disrupt the safe and efficient operation of the air transportation network, through intentional or unintentional acts, are identified and prevented from endangering that network. TSA has deployed a force of security screeners and other security personnel to US airports for this purpose. In order to ensure the sustained high performance of this workforce, a Specialized Security Training (SST) program is in force. The SST lifecycle program creates curricula, develops training aids, materials and images, plans and schedules training courses, provides logistics, facilities and customer assistance for training initiatives and workshops; delivers training through classroom and on-line channels, tests trainees for learning and proficiency, evaluates the training, implements a repository capability, and executes a viable transition plan. TSA uses metrics to ensure these training tasks are carried out well.

The training requirements for the security screening mission derive from Security Sensitive Information published by TSA. Therefore, no other Federal agency or private sector activity can effectively define and acquire this capability. Today, TSA’s challenge is to make our security regime as flexible, dynamic, adaptable, and unpredictable as the enemies we face. The security mandate includes having TSA further develop, implement, and manage training programs for the transportation security screening workforce. In addition, TSA must seek cost-effective solutions among blended learning models that include instructor-led classroom instruction, on-the-job training, and web-based, computer-based, technical job aid, practical demonstration, and video instruction. TSA is also required to monitor and incorporate emerging learning and training technologies where feasible to enhance efficiency and effectiveness, simplify work practices, reduce lifecycle cost, and maximize commercial or non-developmental solutions.

4. SCOPE

The contractor shall provide training solutions systems, alternative processes and various learning strategies that will lead to optimized use of training resources, training throughput and successful training outcomes for a geographically dispersed workforce. The contractor shall provide training and training support with the ability to ensure system integration and program management, program management support for activity based management (costing, coordination, and performance), curriculum development, curriculum delivery/instruction/training, contract support for curriculum development and delivery, image development, on-line learning and repository function, nationwide process support and operations with expert program and systems integration skills, demonstrated experience necessary to perform the full range of training and training logistics operations seamlessly with integrated processes that provide the training and training support service needs of the TSA employee in a dynamic and evolving environment, and a viable transition plan.

As or when required, TSA may provide similar scope products or services through this effort to other TSA offices and other components of the Department of Homeland Security (DHS) to meet any DHS Specialized Security Training requirement. As a result, offerors shall have the capability and capacity to provide training and training support services to accommodate an increased employee population and processing volume beyond the requirements of the TSA.

5. APPLICABLE DOCUMENTS

None.

6. TECHNICAL REQUIREMENTS/TASKS

The contractor shall provide the following:

A. Curriculum Design, Development, and Maintenance

Contractor shall provide new and innovative learning solutions that will produce high performances and participant enthusiasm to sustain growth and ongoing performance improvement. Contractor shall design, develop and/or implement or assist in the design, development and/or implementation and maintain a security training curriculum that supports synchronous and asynchronous learning applications and training management processes. Curriculum development effort includes the following training strategies:

· Instructor-led

· Web Based Training (WBT)

· Computer Based Training (CBT)

· Video/DVD

· Broadcast Communication

· Blended Approach

· Facilitation/Coaching

· Practical Skills Demonstrations

· On-the-Job Training (OJT)

· Computer Off-the-Shelf (COTS)

· Shadow/Co-Teach

· Job Aids/Kits

· Simulation

· Pilots and/or Operational Tryouts

B. Curriculum Delivery/Instruction/Training and Evaluation

Contractor shall provide subject matter expertise (SME) support to deliver, instruct, and train specified curriculum for the specialized security training programs. Using existing and relevant policies, procedures, processes, equipment, and systems, the Contractor shall perform the following:

· Deliver Basic Security training to all new hires

· Deliver new/refresher/recurrent/agency communications/cross-training to existing workforce.

· Deliver training as required to federal Security Enforcement Officers, Federal Air Marshals, Federal Flight Deck Officers, Regulatory, Compliance, International, Transportation Sector Network Management, and/or state and local Law Enforcement Officers as needed.

· Provide high quality instructors certified and/or qualified as classroom instructors (e.g. American Society of Training and Development certification) and training content experts (e.g. certification/qualification by equipment manufacturers or TSA).

· Certify and recertify contractor’s instructors as needed.

· Define the training delivery workflow process, including the roles and responsibilities of all involved parties, both Government and Contractor.

· Implement the training delivery workflow upon Government approval.

· Perform Quality Assurance and Evaluation services on security training.

C. Program Operation Services

The Contractor shall provide an integrated approach to effectively support the Specialized Security Training Program. The baseline level of effort shall provide management coordination and flexibility within functional areas while maximizing program support options, ensuring baseline functionality for maintaining and updating the capabilities, tools, and processes in these functional areas while allowing resource flexibility across supported TSA training programs.

Contractor shall provide operations services in the areas of:

· Planning Scheduling,

· Deployment,

· Logistics and Data Management

· Scheduling course instances;

· Planning and securing training locations;

· Deploying students and/or instructors;

· Providing a travel call center support;

· Direct on-site support to the TSA Training Resource Center (TRC);

· Data management and reporting;

· Facility management;

· Maintain training aids and materials;

· Web-form maintenance and operation, and

· Various levels of logistics support as required by training programs.

D. General Program Management and Integration

Program Management and Integration services will be utilized for each individual Task Order awarded under this contract. The contractor shall provide Program Management services to include the following areas:

· Program Planning and Control;

· Oversight and Integration;

· Quality Assurance;

· Configuration Management;

· Risk Management;

· Security;

· Contract and Subcontract Management;

· Proposal Support Services;

· Supplier Control;

· Financial Management;

· Program Management Support;

· IT and Data Management;

· GFE/ GFP/ and GFI Management; and

· Transition Support Services

E. Satellite Training/ Communications Network Support

The contractor shall have the capability to provide support for training via satellite training network. Contractor shall provide support for satellite training in the areas of:

· Analyze

· Design

· Implement

· Delivery of Curriculum

· Curriculum Evaluation

· Operation Services; and

· Program Integration

F. Schoolhouse Management Support

The contractor shall have the capability to provide support and management for training via Schoolhouse. Contractor shall provide support for schoolhouse training in the areas of:

· Facility Management Support/ Services

· Delivery of Curriculum

· Curriculum Evaluation

· Operation Services; and

· Program Integration

7. GOVERNMENT FURNISHED RESOURCES AND INFORMATION

All necessary Government furnished resources and information will be provided on an individual Task Order basis.

8. REQUIREMENTS FOR HANDLING SENSITIVE/PROPRIETARY INFORMATION

The Contractor shall be required to sign a non-disclosure agreement based on the content of the information to be handled in performing tasks, which may include:

· Sensitive Security Information (SSI) (as defined by 49 C.F.R. Part 1520)

· Information protected by the Privacy Act of 1974 (5 U.S.C. Section 552a), and

· Proprietary information related to procurement efforts.

The contractor must satisfy requirements to work with and safeguard Security Sensitive Information (SSI). All support personnel must understand and rigorously follow DHS and TSA requirements, policies, and procedures for safeguarding SSI. Contractors shall complete SSI, Information Security and IT Security Awareness courses, and read & sign the Computer Access Agreement, as a condition of the contract

9. DELIVERABLES

The following deliverable shall be provided to the Contracting Officer under this contract:

1) Monthly Progress Reports –The Monthly Progress Report shall include a contract summary (across all Task Orders) of the following key elements:

a. Summary descriptions of Task Orders.

b. Identify, assess, mitigate, and monitor potential technical risks.

c. Total Task Order value for each issued order.

d. Cost/Schedule Status Report

Delivery Instructions

The contractor shall provide one (1) electronic copy of the deliverable to both the Contracting Officer’s Technical Representative and the Contracting Officer. This documents shall be provided in English and prepared using Microsoft Office product software (e.g., Word, Excel, Project, PowerPoint), as applicable.

Specific deliverables for the task orders will be specified in resultant task statements of work.

10. PERFORMANCE/DELIVERY PERIOD

The period of performance for this contract is as follows:

One twelve (12) month base period

Four twelve (12) month option periods.

11. PLACE/LOCATION OF PERFORMANCE/DELIVERY

Location of service performance will be specified in resultant task orders.

12. TRAVEL REQUIREMENTS

Travel requirements will be specified in resultant task orders.

13. GOVERNMENT POINTS OF CONTACT

Contracting Issues:

Robert Celeste, Contracting Officer

TSA Headquarters, West Building

10th Floor, TSA-25

601 South 12 Street

Arlington, VA 22202-4220

571-XXX-XXXX

Robyn King, Contract Specialist

TSA Headquarters, West Building

10th Floor, TSA-25

601 South 12 Street

Arlington, VA 22202-4220

Technical Issues:

TBD, Contracting Officer Technical Representative

Same address as above.

(End of Chapter B, Section C)

SECTION D – PACKING, PACKAGING, AND MARKING

D.1 Packaging, Packing, and Marking

Preservation, packaging, and packing for shipment or mailing of all work products hereunder shall be in accordance with good commercial practice and adequate to insure acceptance by common carrier and safe transportation at the most economical rates.

(End of Chapter B, Section D)

SECTION E - INSPECTION AND ACCEPTANCE

E.1 Inspection and Acceptance

The Contractor is subject to the Inspection and Acceptance provisions within FAR 52.212-4 Contract Terms and Conditions – Commercial Items (OCT 2003) incorporated by reference in Chapter C, Part (2).

(End of Chapter B, Section E)

SECTION F - DELIVERY

F.1 Delivery Requirements

All materials ordered under this contract shall be shipped "F.O.B. Destination" as specified on the task order(s).

F.2 Delivery Schedules

The Contractor shall deliver all items as specified within individual task orders.

F.3 Delivery Information

BASE YEAR -Period of Performance

As Specified in each Task Order

OPTION 1-Period of Performance

As Specified in each Task Order

OPTION 2-Period of Performance

As Specified in each Task Order

OPTION 3-Period of Performance

As Specified in each Task Order

OPTION 4-Period of Performance

As Specified in each Task Order

(End of Chapter B, Section F)

SECTION G - CONTRACT ADMINISTRATION DATA

G.1 Authorized Users

All DHS Operating Components are authorized to order against this contract.

G.2 Contracting and Administration Authority

(a) The Contracting Officer is the only person authorized to approve changes or modify any of the requirements under this contract unless otherwise authorized in a modification to the base contract and/or in Task Orders issued under the base contract. In the event the Contractor effects any such change at the direction of any person other than the Contracting Officer, the change will be considered to have been made without authority, and no adjustment will be made in the contract price to cover any increase in costs incurred as a result thereof.

(b) The Contractor shall submit requests for modification of this contract to:

Robert Celeste Department of Homeland Security

Transportation Security Administration

Office of Acquisition 601 South 12th Street Arlington, VA 22202.

(c) Contractual problems of any nature should be handled as soon as possible, and according to applicable public laws and regulations (e.g., Federal Acquisition Regulation). The problem resolution escalation sequence for this contract should be as follows: 1) initial point of contact for problem resolution should be the individual requesting or receiving the service, 2) then the Contracting Officer that placed the order, ultimately, the Contracting Officer for the Contract its self is authorized to formally resolve the problem.

(d) Requests for information on matters related to this contract, such as explanation of terms and contract interpretation, shall be submitted to the Contracting Officer.

(e) The Contracting Officer at each authorized using activity has the following authority and responsibility under this contract:

(1) Issue Task Orders.

(2) Complete any and all administrative contractual actions with the Contractor concerning those task orders issued by their office.

(3) Terminate task orders, issued by their office, for convenience with no additional cost to the Government.

(4) The authority to issue Cure/Show Cause Notices and Terminate for Default is specifically retained by the Contracting Officer.

(f) A Contracting Officer’s Technical Representative (COTR) monitors all technical aspects of the contract and assists in contract administration. The COTR is authorized to perform the following functions: assures that the Contractor performs the technical requirements of the contract; performs inspections necessary in connection with contract performance; maintains written and oral communications with the Contractor concerning technical aspects of the contract; issues written interpretations of technical requirements, including Government drawings, designs, specifications; monitors Contractor’s performance and notifies both the Contracting Officer and the Contractor of any deficiencies; coordinates the availability of government-furnished property, and provides site entry of Contractor personnel. A letter of delegation issued to the COTR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COTR, especially with regard to changes in cost or price, estimates or changes in delivery dates.

1. The COTR is NOT authorized to change any of the terms and conditions of the contract. Changes in the scope of the work shall be authorized only by the Contracting

Officer in a properly executed written modification to the contract.

2. The COTR is NOT authorized to redelegate his or her authority.

3. The COTR is NOT authorized to initiate acquisition actions by use of task orders on this contract.

G.3 Contract Management Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract will require maximum coordination between the Government and the Contractor.

Communications pertaining to the contract administration will be addressed to the Contracting Officer. No changes to the statement of work are authorized without a written modification to the contract executed by the Contracting Officer.

The Contractor is advised that only the Contracting Officer can change or modify the contract terms or take any other action, which obligates the Government. Then, such action must be set forth in a formal written modification to the contract.

Contractors who reply on direction from other than the Contracting Officer do so at their own risk and expense. Such actions do not bind the Government contractually. Any contractual questions shall be directed to the Contracting Officer, or Contract Specialist.

G.4 Administrative Matters

(a) The address and telephone number of the Contracting Officer is:

Robert Celeste

Department of Homeland Security

Transportation Security Administration

Office of Acquisition

601 South 12th Street

Arlington, VA 22202.

(b) The address and telephone number of the Contract Specialist is:

Robyn King

Department of Homeland Security

Transportation Security Administration

Office of Acquisition

601 South 12th Street

Arlington, VA 22202.

(c) The Contractor shall provide to the Contracting Officer a copy of any correspondence received from any Government activity involved with this contract that is related, or might be related, to a contractual matter.

(d) The address and telephone number of the Contracting Officer’s Technical Representative is:

TBD

Department of Homeland Security

Transportation Security Administration

601 South 12th Street

Arlington, VA 22202.

G.5 Ordering Procedures

(a) All DHS Operating Components are authorized to order against this contract.

(b) This contract is an Indefinite Delivery/Indefinite Quantity (IDIQ) contract based on fixed unit prices/labor rates against which individual orders will be placed on a Firm Fixed Price, Firm Fixed Price with Economic Price Adjustment, Time and Materials, or Labor Hour basis.

(c) Each order will be issued in accordance with the terms and conditions of Section G.5 titled “TASK ORDERS” below.

(d) Orders will be issued on a Firm Fixed Price, Firm Fixed Price with Economic Price Adjustment, Time and Materials, or Labor Hour basis, with cost reimbursable travel and ODCs as specified in each Task Order. A firm-fixed price or Firm Fixed Price with Economic Price Adjustment order shall be requested, unless the ordering office makes a determination that it is not possible at the time of placing the order to estimate accurately the extent or duration of the work or to anticipate cost with any reasonable degree of confidence. When such a determination is made, a labor hour or time-and-materials quote may be requested.

(e) The firm-fixed price shall be based on the hourly rates in the established pricing rate agreements and shall consider the mix of labor categories and level of effort required to perform the services described in the statement of work. Only in the event that the government cannot define a requirement within any reasonable degree of certainty shall a T&M or Labor Hour Task Order be placed.

(f) Total price for services are established at the time the task order is placed and are based on the prices/rates in effect at the time such order is placed. The estimated number of hours negotiated with the ordering agency, the labor categories to be provided, and any related items are detailed on the resultant task order.

(g) If the ordering agency’s Contracting Officer chooses to purchase services on a T&M or Labor Hour basis, the resultant task order shall specify the Not To Exceed or ceiling price, the labor categories proposed (with the hourly rates for each), and any applicable travel and Other Direct Costs (ODCs).

(h) All orders shall incorporate and be written in accordance with the terms and conditions of the basic contract. Total price for each order will be established at the time the task order is placed and based on the IDIQ contract prices/rates in effect at the time such order is placed.

(i) The detailed requirements for which an order is written will be specified in the individual order.

(j) Estimated quantities shown in the schedule is not a representation to the contractor that the estimated quantity will be required or ordered or that a steady flow of work can be expected. The estimates stated in the schedule are based upon the Government estimate.

(k) Accounting and Classification Funds are obligated by each Task Order, on a DD Form 1449, not by the Contract itself.

G.6 Task Orders

(a) Task Orders issued under this contract will contain the following information:

(1) Date of order;

(2) Contract number and task order number;

(3) CLIN and contract price;

(4) Task statements of work;

(5) Required period of performance;

(6) Place of performance;

(7) Accounting and appropriation data; and

(8) Any other pertinent information;

(b) All work under this contract will be defined by task statements of work developed by the Government. The task statement of work will include relevant background information, scope, detailed description of the work to be performed, delivery and performance schedule, and place of performance. Any special requirements such as security requirements, Government-furnished material, and travel will be outlined. The contractor will be required to submit proposals by the date required by the Government.

(c) Technical proposals submitted will include offeror’s understanding of the problem, a detailed work plan, proposed delivery schedule and any special assumptions. Price proposals shall be submitted in writing.

(d) All Task orders are negotiable, once negotiations are satisfactorily concluded a task order will be issued. This order will summarize the contents of both the task statement and the technical proposal and must be executed by the Contracting Officer before work may commence. All provisions of the contract will apply. The following specific conditions apply:

(1) In exceptional circumstances where tasks are of a time-sensitive nature, the contractor may commence work by oral direction of the Contracting Officer. The oral order will be followed by a written delivery order as soon as practicable. Only the Contracting Officer is authorized to orally direct the contractor to commence work. Any work performed without the Contracting Officer’s oral direction is at the contractor’s own risk and expense.

(2) Expenditures beyond the ceiling or firm fixed amount stated in each order will NOT be reimbursed unless specifically authorized by the Contracting Officer.

G.7 Submission of Invoices

(a) The Transportation Security Administration (TSA) partners with the United States Coast Guard Finance Center for financial services in support of TSA operations, including the payment of contractor invoices. Therefore, all contractor invoices must be submitted to, and will be paid by, the U.S. Coast Guard Finance Center (FinCen).

(b) Invoices may be submitted via U.S. Mail, electronic mail, or facsimile. Contractors shall utilize ONLY ONE method per invoice submission. The submission information for each of the three methods is as follows:

(1) U.S. Mail:

United States Coast Guard Finance Center TSA Commercial Invoices P.O. Box 4111 Chesapeake, VA 23327-4111

(2) Electronic Mail:

FIN-SMB-TSAINVOICES@USCG.MIL

(3) Facsimile:

757-413-7314. Facsimile submissions should be addressed to TSA Invoices.

(c) The electronic mail address and facsimile number listed above shall be used by contractors for ORIGINAL invoice submission only. If either electronic mail or facsimile submission is utilized, contractors shall not submit hard copies of invoices via the U.S. mail. It is the responsibility of the contractor to verify that invoices are received, regardless of the method of submission used. Contractors may inquire regarding the receipt of invoices by contacting the U.S. Coast Guard Finance Center via the methods listed in subparagraph (e) of this clause.

(d) Upon receipt of contractor invoices, FinCen will electronically route invoices to the appropriate TSA Contracting Officer’s Technical Representative and/or Contracting Officer for review and approval. Upon approval, the TSA Contracting Officer will electronically route the invoices back to FinCen. Upon receipt of approved invoices from a TSA Contracting Officer, and the subsequent certification by an Authorized Certifying Official, FinCen will initiate payment of the invoices.

(e) Payment Status: Contractors may inquire on the payment status of an invoice by any of the following means:

(1) Via the internet: https://www.fincen.uscg.mil/secure/PH_menu.htm

(2) Contacting the FinCen Customer Service Section via telephone at (757) 523-6940 (Voice Option #1). The hours of operation for the Customer Service line are 8:00 AM to 5:00 PM Eastern Time, Monday through Friday. However, the Customer Service line has a voice-mail feature that is available 24 hours per day, 7 days per week.

(3) Via the Payment Inquiry Form https://www.fincen.uscg.mil/secure/payment.htm G.8 Preparation of Invoices

(a) Invoices shall include the information required in subparagraph (a)(2) of the Prompt Payment Clause, contained in Chapter C Part (2), including EFT banking information, Taxpayer Identification Number (TIN), and DUNS number.

(b) Invoices that fail to provide the information required by the Prompt Payment Clause may be rejected by the Government and returned to the Contractor. Such rejection by the Government does not entitle the Contractor to interest payments from the date of submission of a rejected invoice. Interest payments apply only to proper invoices that are received by the Government.

(c) Supplemental Invoice Documentation: Contractors shall submit all supplemental invoice documentation (e.g. copies of subcontractor invoices, travel vouchers, etc) necessary to approve an invoice along with the original invoice. The Contractor invoice must contain the information stated in the Prompt Payment Clause in order to be received and processed by FinCen. Supplemental invoice documentation required for review and approval of invoices may, at the written direction of the Contracting Officer, be submitted directly to either the Contracting Officer, or the Contracting Officer’s Technical Representative.

G.9 Additional Invoice Preparation Instructions

In addition to the invoice requirements contained in other clauses of this Contract, the Contractor shall prepare invoices in accordance with the following:

(a) The Contractor shall clearly identify the period of performance for services performed for each invoice.

(b) The Contractor shall submit separate invoices for services performed under Fixed Price-type CLINs and services performed under Cost Reimbursement-type CLINs.

(c) The Contractor agrees to work with the Government to mutually refine the format, content and method of delivery for all invoice submissions during the performance of the Contract.

(End of Chapter B, Section G)

SECTION H – SPECIAL CONTRACTING PROVISIONS

H.1 Post Award Conference

Contractor shall attend a Post-Award Conference. The Contractor will be notified of the exact time and location of the conference not later than seven calendar days prior to the scheduled date of the conference.

H.2 Key Personnel (April 2006)

(a) Certain skilled, experienced, professional and/or technical personnel as specified below are considered essential to the work being performed under this contract. These personnel are defined as “Key Personnel” and have been identified by the contractor as performing contract duties as “Key Personnel”. All additions and substitutions of key personnel assigned to this contract must be approved prior to being assigned to work under this contract. Any proposed key personnel assigned to a task prior to approval by TSA Contracting Officer shall be done at the sole risk of the Contractor, the cost of which may not be reimbursable by the Government. The Contractor agrees that key personnel shall not be removed from the contract work or replaced unless authorized by the TSA Contracting Officer in accordance with this clause.

(b) Unless expressly waived in writing by the TSA Contracting Officer, during the first one hundred and twenty (120) days of the contract performance period, no key personnel substitutions or additions shall be permitted unless the substitution or addition are necessitation by the key person’s (or family of the key person) illness or death or the termination of the employment of the key person. If any of these events occur, the Contractor shall promptly notify the TSA Contracting Officer and provide the information required in paragraph (c).

(c) After 120 days of contract performance, prior to making substitutions/addition of key personnel and/or changing the portion of time that the key personnel has been designed to perform the contract work, the Contractor shall notify the TSA Contracting Officer in writing, and receive written consent from, the TSA Contracting Officer. The Contractor shall provide notice of the requested change as soon as the Contractor is aware that the specified key personnel must be removed, replaced or diverted or otherwise become unavailable for the contract work, and shall submit justification (including proposed substitutions) in sufficient detail to permit the TSA Contracting Officer to evaluate the impact on the contract and submit a complete resume for the proposed substitute person and any other information requested by the TSA Contracting Officer sufficient for TSA to determine the suitability of the proposed replacement.

(d) Any proposed replacement personnel under this contract must possess, at a minimum, equal or greater experience, skills and expertise as the experience, skill and expertise of the key personnel being replaced or supplemented. Proposed replacement personnel that require training or other education in order to meet the minimum requirements of the contract, with the exception of any TSA-specific training required for the performance of the contract may not be deemed to possess the necessary experience, skill and expertise sufficient to qualify as a replacement/substitution for the key personnel position. TSA reserves the right to conduct in-person interviews with any proposed replacement personnel prior to accepting or rejecting the proposed replacement personnel. Any proposed replacement personnel that do not meet the minimum requirements of the contract will be rejected by the Contracting Officer. TSA shall have the sole discretion to determine the acceptability of proposed replacement personnel. TSA shall not be liable for delays caused under this contract resulting from unfilled positions of key personnel caused by the proposal of non-qualified, unsuitable replacement personnel or failure of the Contractor to submit proposed substitutions in a timely manner after the Contractor has knowledge of the necessity of changing key personnel.