6 - NDGPS RFP - Atth IV - LABOR CATEGORIES

LABOR CATEGORIES –The following Government labor categories (GLC) are provided as a basis for Vendors’ understanding of the personnel qualifications and skill sets anticipated as necessary for successful performance under the U. S. Coast Guard

NDGPS maintenance and support effort and related programs contract. As such, the below listing of qualifications is not mandatory but represents the Government’s best information regarding personnel qualifications and skill sets necessary for successful performance. For convenience, The Contract Line Item Numbers (CLIN) in the pricing worksheets, Attachment II-A, correspond to the titles of the below labor categories. The pricing worksheet also contains estimated levels of effort for these labor categories based upon historical information from the preceding IDIQ Contract. Task Orders under this

IDIQ contract will be issued on a firm fixed price (FFP) or a Time and Materials (T&M) basis. Vendors are free to propose their own labor categories, personnel qualifications and skill sets, as well as their own levels of effort. Alternative labor categories must be defined in sufficient detail and supported by resumes containing detailed descriptions of employee qualifications in order for the Technical Evaluation Team and Source Selection

Authority to evaluate these aspects of the proposal against relevant evaluation criteria.

Pricing based on alternative labor categories and levels of effort should retain, as closely as possible, the format provided in the pricing worksheets.

NOTE: All preferred and/or demonstrated expert educational requirements must be annotated in all resumes in order for the individual to receive proper credit.

3.1 PROGRAM MANAGER – (Key, Provide Resume) Preferred experience in the field of overall management. Incumbent acts as the counterpart to the government program/technical manager for the overall maintenance and support effort associated with the NDGPS. The program manager will be the single point of contact for the Contracting

Officer and his / her designated representatives for work performance and related contractual issues. Incumbent provides/technical support involving multiple tasks/projects. Requisite responsibilities include directing and/or supervising personnel, providing management support in the form of organization, directing and coordinating, planning and execution of all program/technical support activities. Incumbent must have information technology experience and experience in effectively communicating with higher echelon personnel in order to interface with all levels of management. Incumbent assigns duties and a review work of subordinates and establishes and alters management structure as necessary within the program to effectively direct program/technical support activities. Meets and confers with government officials regarding the status of specific program/technical activities and progress. Provide expertise in the field of resolution of problems, issues or conflicts as required. Ensures that program schedules, performance, and deliverables are met.

Education Requirement: Baccalaureate Degree from an accredited College/University in the field of Business or Engineering related discipline and formal training or professional certification in technical project management. Possess a minimum of 20 years of progressive experience in a technical management field. Program manager candidates who have been program managers with more than 10 years experience on Government

Contracts of similar scope and size and PMP certified may be considered in lieu of the

Bachelor's Degree. Provide PMP Certification Number.

Qualifications/experience must also include:

A minimum of five (5) years of specialized experience in RF broadcast systems or point-to-point communication systems and facility maintenance.

A minimum of ten (10) years of progressive experience in project management of similar scope and complexity.

At least three (3) years of experience managing electronic maintenance and facility support functions for geographically dispersed systems.

At least one (1) year of specialized experience involving site conversion, equipment installation, maintenance, and support of RF broadcast systems or point-to-point communication systems.

Work history in key leadership and management roles may be considered for otherwise qualified candidates to substitute for the specialized experience listed above on a one to one basis

3.2 TECHNICAL MANAGER – (Key, Provide Resume) Provides technical management and is responsible for the overall technical operations required to support the NDGPS Program. The Technical Manager will organize and direct all field maintenance activities, coordinate visit schedules, request off-air periods, and certify all required maintenance actions.

Education Requirement: Bachelor's Degree in engineering, engineering technology or related discipline and formal training or certification in project management. Specialized training and experience in maintaining and supporting similar systems may be substituted in lieu of the Bachelor's Degree. Five additional years of experience in maintaining communication systems including RF equipment will satisfy the education requirement.

Qualifications/experience must also include:

A minimum of ten (10) years of progressive experience in maintaining and supervising a broad range of electronic maintenance activities.

A minimum of eight (8) years experience in maintaining communication networks and systems and five (5) years of technical experience in maintaining RF broadcast transmitters or RF point-to-point communication systems and associated components.

A minimum of five (5) years of supervisory experience involving technical functions.

3.3 ENGINEERING TECHNICIAN VI – This technician independently plans and accomplishes complete projects or studies of broad scope and complexity, or serves as an expert in a narrow aspect of a particular field of engineering, e.g., environmental factors affecting electronic engineering. Complexity of assignments typically requires considerable creativity and judgment to devise approaches to accomplish work, resolve design and operational problems, and make decisions in situations where standard engineering methods, procedures, and techniques may not be applicable. Supervisor or professional engineer provides advice on unusual or controversial problems or policy matters. Completed work is reviewed for compliance with overall project objectives. This employee may supervise or train and be assisted by lower level technicians.

Education Requirement: Shall have the equivalent of an Associate’s Degree in engineering, engineering technology, electronics or related discipline. Specialized training, professional certification (CET), and experience in maintaining and supporting electronic systems may be substituted in lieu of the formal college level training.

Qualifications/experience shall include:

A minimum of Ten (10) years of progressive experience in maintaining complex electronic systems consisting of low, medium and high frequency transmitters, receivers, and antenna systems.

More than one (1) year of specialized experience in maintaining Low, Medium, or

High Frequency (LF, MF, HF) broadcast transmitters.

Familiarity with the technology involved with generating the DGPS correction data including but not limited to reference stations, integrity monitors, routers, and associated DGPS peripherals.

A minimum of seven (7) year’s experience serving in a supervisory capacity overseeing electronic maintenance activities.

Comprehensive knowledge of DOD military specifications and standards; and, USCG specifications and standards.

Develops or reviews designs by extracting and analyzing a variety of engineering data.

Applies conventional engineering practices to develop, prepare, or recommend schematics, designs, specifications, electrical drawings and parts lists.

Conducts test or experiments requiring selection and adaptation or modification of a wide variety of critical tests equipment and test procedures; sets up and operates equipment; records data, measures and records problems of significant complexity; and analyzes data and prepares test reports.

3.4 ENGINEERING TECHNICIAN IV– Perform as the lead technician for onsite projects. Responsible for the installation of electronic systems. Assembles or installs equipment or parts requiring simple wiring, soldering, or connecting. Experience performing repair, maintenance, or installation of electronic equipment and systems.

Incumbent may assemble or construct simple or standard equipment or parts. Requisite knowledge includes a comprehensive knowledge of DOD military specifications and standards; and, USCG specifications and standards. This technician receives technical advice from supervisor or engineer. Work is reviewed for technical adequacy or conformity with instructions. This position may be assisted by lower level technicians and have frequent contact with professionals and others within the establishment

Education Requirement: Shall have the equivalent of an Associate’s Degree in engineering, engineering technology, electronics or related discipline. Specialized training, professional certification (CET), and experience in maintaining and supporting electronic systems may be substituted in lieu of the formal college level training.

A minimum of five (5) years of progressive experience in maintaining complex electronic systems consisting of low, medium and high frequency transmitters, receivers, and antenna systems.

A minimum of one year of specialized experience in maintaining Low, Medium, or High Frequency (LF, MF, HF) broadcast transmitters.

Familiarity with the technology involved with generating the DGPS correction data including but not limited to reference stations, integrity monitors, routers, and associated DGPS peripherals.

Comprehensive knowledge of DOD military specifications and standards; and, USCG specifications and standards.

Develops or reviews designs by extracting and analyzing a variety of engineering data.

Applies conventional engineering practices to develop, prepare, or recommend schematics, designs, specifications, electrical drawings and parts lists.

Conducts test or experiments requiring selection and adaptation or modification of a wide variety of critical tests equipment and test procedures; sets up and operates equipment; records data, measures and records problems of significant complexity; and analyzes data and prepares test reports.

3.5 ELECTRONICS TECHNICIAN MAINTENANCE III – Responsible for the installation of electronic systems. Assembles or installs equipment or parts requiring simple wiring, soldering, or connecting. Experience performing repair, maintenance, or installation of electronic equipment and systems. Incumbent may assemble or construct simple or standard equipment or parts. Knowledge of DOD military specifications and standards; and, USCG specifications and standards. Applies advanced technical knowledge to solve complex problems that typically cannot be solved solely by referencing manufacturers’ manuals or similar documents. Examples of such problems include evaluating electromagnetic radiation, isolating malfunctions, and incorporating engineering changes. Work typically requires an understanding of the interrelationships of circuits, exercising independent judgment in performing such tasks as making circuit analyses, calculating wave forms, and tracing relationships in signal flow, using complex test instruments such as high frequency pulse generators, frequency synthesizers, distortion analyzers, and complex computer control equipment. Work may be reviewed by supervisor for general compliance with accepted practices. This position may provide technical guidance to lower level technicians.

Education Requirement: Shall have completed a certified technical training institute, or

USCG/DOD technical schools.

Six (6) years relevant and current experience in repair, maintenance, and installation of electronic equipment and systems.

Four (4) year’s experience performing repair, maintenance, or installation of various types of electronic equipment and related devices such as electronic transmitting and receiving equipment, computers and terminals, measuring and controlling equipment, and satellite equipment.

Applies advanced technical knowledge to solve unusually complex problems that typically cannot be solved solely by referencing manufacturers’ manuals or similar documents.

Exercises independent judgment in performing such tasks as making circuit analyses, calculating wave forms, and tracing relationships in signal flow.

Uses complex test instruments such as high frequency pulse generators, frequency synthesizers, distortion analyzers, and complex computer control equipment.

3.6 ELECTRONICS TECHNICIAN MAINTENANCE II – Under the supervision of

Electronic Technician III or higher. Assembles or installs equipment or parts requiring simple wiring, soldering, or connecting. Experience performing repair, maintenance, or installation of electronic equipment and systems. Incumbent may assemble or construct simple or standard equipment or parts. Applies basic and advanced technical knowledge to solve routine problems by interpreting manufacturers’ manuals or similar documents.

Work requires familiarity with the interrelationships of circuits and judgment in planning work sequence, in selecting tools, testing instruments, and is reviewed for compliance with accepted practices. This technician works under immediate supervision and achieves technical guidance, as required, from supervisor or higher-level technician.

Knowledge of DOD military specifications and standards; and, USCG specifications and standards.

Education Requirement: Completed a certified technical training institute, or

USCG/DOD technical schools.

Four years and relevant and current experience in repair, maintenance, and installation of electronic equipment and systems.

Two year’s experience performing repair, maintenance, or installation of various types of electronic equipment (e.g., radar, radio, television, telecommunications, sonar, and navigational aids); personal and mainframe computers and terminals;

industrial, medical, measuring, and controlling equipment; and satellite equipment.

Applies comprehensive technical knowledge to solve complex problems by interpreting the manufacturers’ manuals or similar documents.

Work required familiarity with the interrelationships of circuits and judgment in planning work sequence and in selecting tools and testing instruments.

3.7 Drafter IV – Drafter IV works closely with designers, preparing drawings or computer models of unusual, complex, or original designs that require a high degree of precision, performs unusually difficult assignments requiring considerable initiative, resourcefulness, and drafting expertise. This incumbent assures that anticipated problems in manufacture, assembly, installation, and operation are resolved by the drawing produced, exercises independent judgment in selecting and interpreting data based on knowledge of the design intent. Although working primarily as a drafter, this worker may occasionally interpret general designs prepared by others to complete minor details, may provide advice and guidance to lower level drafters or serve as coordinator and planner for large and complex drafting projects.

Education Requirement: Graduate of Accredited Drafting Program.

• Four years relevant experience in producing manufacturing, assembly, installation, operation, and conversion type drawings. Must have worked closely with design originators, preparing drawings of unusual, complex or original designs that require a high degree of precision.

• One year’s relevant and current experience in the use of AutoCAD software. Must be capable of independent judgment in selecting and interpreting data based on knowledge of the design intent. Must have experience in producing and modifying drawings.

3.8 Logistics Technician –This position performs limited aspects of technical supply management work (e.g., inventory management, storage management, cataloging, and property utilization) related to local supply activities. The work generally involves individual case problems or supply actions. This work may require consideration of program requirements together with specific variations in or from standardized guidelines. Assignments require: (a) a good working knowledge of the governing supply systems, programs, policies, nomenclature, work methods, manuals, or other established guidelines; (b) an understanding of the needs of the organization serviced; and (c) analytical ability to define or recognize the dimension of the problems involved, to collect the necessary data to establish the facts, and take or recommend action based upon application or interpretation of established guidelines. Responsible for all logistics functions within the program to include oversight of procurement, material handling and control. Responsible for identifying material requirements and sources of supply to acquire material for all tasks

Education Requirement: High school and the completion of a technical institute

(Appropriate Military specialty school is acceptable in lieu of technical institute).

• Three year’s experience in the supply field performing activities to ensure effective and economical support for products, systems or equipment.

• Two years experience with procurement, inventory control, record keeping, store keeping policy and procedures; packaging, handling storage, and transportation procedures and regulations.

3.9 General Maintenance Worker – Performs general maintenance and repair of equipment and buildings requiring practical skill and knowledge (but not proficiency) in such trades as painting, carpentry, plumbing, masonry, and electrical work. Work involves a variety of the following duties: Replacing electrical receptacles, wires, switches, fixtures, and motors: using plaster or compound to patch minor holes and cracks in walls and ceilings, maintenance on equipment and machinery. Responsible warehous Also provides support and travels for field maintenance support.

Education Requirement: High school graduate or GED

• Three years experience performing general maintenance and repair of equipment and buildings requiring practical skill and knowledge (but not proficiency) in such trades as painting, carpentry, plumbing, masonry, and electrical work.

• Experienced in replacing electrical receptacles, wires, switches, fixtures, and motors; using plaster or compound to patch minor holes and cracks in walls and ceilings, maintenance on equipment and machinery.

3.10 Administrator Assistant (Secretary IV) In addition to secretarial duties (filing, taking phone calls, scheduling appointments, making travel arrangements), this position will provide administrative support to executive staff with office management responsibilities to include budgeting, personnel records and payroll. The Administrative

Assistant may be required to work independently on projects requiring research and preparation of briefing charts and other presentation materials. Serves as the

Management Assistant and Administrative Lead for the NDGPS Program. Principle duties include:

a. Coordinates closely with the Business Manager for maintenance of financial records associated with tasks execution.

b. Establishes/Sets-up new task including WBS, allocations and applicable sites.

c. Tracks expenditures and provides financial reports to management.

d. Coordinates all clerical/administrative support within program. Leads other clerical and administrative support personnel.

e. Serves as principle point of contact to field personnel for timekeeping, administrative and personnel issues.

f. Maintains ISO and Task Order files.

g. Serves as back-up buyer.

h. subcontractor scheduling

i. Acts as principle buyer for the program for all material and services. Serves as the coordinator for grounds maintenance for assigned sites, including scheduling services, identifying subcontractors, monitoring performance and tracking cost.

Education Requirement: High School graduate or GED

• A minimum of four years relevant experience relating to using general office equipment.

• Proven proficiency in the use of a personal computer and its associated operating system, as well as an expert ability within the MS Office series of business productivity software.

• A minimum of two year relevant experience in support of a wide variety of task relating to the administrative support of field personnel. This includes experience in planning, development and execution of administrative and technical programs.

One additional year of experience maintaining a variety of databases is also required.

3.11 Field Support Administrator (Secretary II). Serves as principle administrative support person for all field maintenance activities. Primary duties include:

coordinate Service Desk functions, support preparation and maintenance of preventive maintenance scheduling, coordinates all travel, maintains daily maintenance logs, coordinates accident reporting system. Maintains QA file and prepares reports and maintain employee training folders

Education Requirement: High School graduate or GED

• A minimum of four years relevant experience relating to using general office equipment.

• Proven proficiency in the use of a personal computer and its associated operating system, as well as an expert ability within the MS Office series of business productivity software.

• A minimum of two year relevant experience in support of a wide variety of task relating to the administrative support of field personnel. This includes experience in planning, development and execution of administrative and technical programs.

• One additional year of experience maintaining a variety of databases is also required.