Attch 7 Ktr eval report.docx

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ice Information Technology Field Operations (ITFO)
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HSCETC-11-R-00002
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Attachment 7 HSCETC-11-R-00002

Evaluation of Contractor’s Task Order Performance

At Task Order completion or renewal, the Contractor shall submit a request for a performance evaluation to the Task Order Contracting Officer’s Technical Representative (COTR) or Alternate COTR (ACOTR).

The TO COTR, or ACOTR, shall complete these evaluations for each task order, regardless of dollar value, within 30 days of completion. Performance evaluations shall also be completed annually for orders that have a performance period in excess of one year.

Annual performance evaluation(s) shall be completed within 30 days of task order renewal.

Performance evaluations may also be done as otherwise considered necessary throughout the duration of the order (but generally no more than quarterly).

An example of the performance evaluation form is provided at Exhibit 3. The ITFO Contracting Officer will provide the Contractor with a summary of all performance reviews for comment as part of the Contractor Contract Review.

Exhibit 3

Task Order Number: _________________________ Status of Task Order: (check status):

Completed: __________
Renewal: __________
Other: __________

Name of Evaluator: __________________________Phone Number: _______________ (Technical) Title of Evaluator: _____________________________________________________

Date: _______________________

Name of Evaluator: __________________________Phone Number:_______________ Optional: (End User) Title of Evaluator: _____________________________________________________

Date: _______________________

Name of Evaluator: __________________________Phone Number:_______________ Title of Evaluator: Contracting Officer

Date: _______________________

The Contractor should be evaluated using the following ratings:

E = Excellent: Contractor exceeded the requirements. Explain how.

S = Satisfactory: Contractor met the requirements. If the Contractor had difficulty meeting the requirements, explain why.

U = Unsatisfactory: Contractor did not meet all of the requirements. Explain all noncompliances or unsatisfactory performance, and whether and how the Contractor was at fault, where applicable.

N/A = Not Applicable. Does not apply to the contract.

1. Cost/Price Control. Rating: E____ S____ U____ N/A____.

Consider: Did the Contractor complete the contract within the contract amount or did the Contractor experience cost growth

2. Schedule Control. Rating: E____ S____ U____ N/A____.

Consider: Did the Contractor meet the original completion date? Request an extension due to reasons within its control? Finish ahead of schedule?

3. Contract Administration. Rating: E____S____U____N/A____.

Consider: Did the Contractor respond to Government correspondence in a timely manner? Were unnecessary cost/price change proposals submitted? Were Government requested price changes submitted and negotiated promptly? Were contract modifications promptly executed? Were the subcontracts properly administered? Did the Contractor comply with its subcontracting plan? Were progress reports submitted on time? Were invoices submitted correctly? Were contract discrepancies/problems reported promptly? Were major subcontracts administered properly?

4. Responsiveness to Government. Rating: E____S____U____N/A____.

Consider: Were complaints from the Government resolved in a reasonable and cooperative manner? Were telephone calls responded to promptly? Were controversial issues resolved amicably? Was the Contractor reasonable and responsive to the Government's needs?

5. Contract Compliance with Technical Requirements.

Rating: E____S____U____N/A____.

Consider: Were all of the contract requirements met? Were the objectives of the statement of work met? Were problems resolved? Will the delivered items or services be able to be used for the purpose intended? If unusable, why not?

6. Key Personnel. Rating: E____S____U____N/A____.

Consider: Did the personnel have the knowledge and expertise necessary to perform the technical requirements? Were changes in key personnel made? How often were they made?

7. Recommendation: Would you recommend award to this Contractor for future contracts for like or similar requirements? Yes___No___. If no, please fully explain.

8. Comments: Please provide any additional comments that you would like to share with us:

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