Replacement pages 73 - 95 - 25 Aug 2010.doc

HQ0034-10-R-0046 / Amendment #0001

SUPPLEMENTAL INSTRUCTIONS

L.1 Questions a.

Offerors may submit questions, concerns, or request clarification of any aspect of this solicitation via electronic mail to Patricia Watson, patricia.watson@whs.mil AND Mary Beth Brown, marybeth.brown@whs.mil.

The offeror must include the company name and the solicitation number HQ0034-10-R-0046 in the subject line of the email. The questions should include the page number and paragraph number or identifier, which pertains to the offeror’s question. Comments and questions must reference SOLICITATION HQ0034-10-R-0046. Questions received without this information may not be answered.

b.

The Government requests all questions be received no later than 15 calendar days prior to the closing date for receipt of offers to allow adequate time to prepare and issue responses/amendments. Questions received after that date may not be addressed as determined solely by the Government. Communications deemed necessary or important to understand or respond to the solicitation shall be posted along with any and all solicitation amendments at http://www.fedbizopps.gov.

c.

A complete proposal in response to this solicitation includes BOTH a written submission/proposal and an oral submission/proposal submitted in accordance with the solicitation requirements and the below submission instructions. As defined further in these instructions, the written and oral proposal should address the requirements for the Basic Contract award(s) and the anticipated awards for Task Order 1 and Task Order 2.

L.2 Instructions for Written Proposal Submission a.

Proposal Due Date –Written proposals must be received no later than the date/time specified on page 1 (block 9) of the solicitation (NOTE: Arlington, VA is on Eastern Standard Time). Incomplete proposals and/or proposals NOT received by the due date and time specified will be considered late and will not be considered for award.

b.

Proposal Identification/Mailing - The proposal shall be packaged for delivery so as to permit safe and timely arrival at destination. The proposal package shall be sent to the address shown in Block 7 of the Standard Form 33 and marked:

RFP No. HQ0034-10-R-0046

Washington Headquarters Services

Acquisition Directorate

Attn: Ms. Patricia Watson

1777 North Kent St., Suite 12063

Arlington, VA 22209 c.

Offerors are advised to take proper steps to assure timely receipt of their proposals (ref: FAR 15.208). If an offeror plans to hand deliver their proposal, email Patricia Watson at patricia.watson@whs.mil in advance to coordinate delivery time.

L.3 General Information Required to Prepare Proposals

***Proposals shall consist of a written proposal AND oral proposal presentation. NOTE: THE RFP SPECIFIES IF A FACTOR IS TO BE ADDRESSED IN THE WRITTEN PROPOSAL, ORAL PROPOSAL PRESENTATION, OR BOTH. IT IS INCUMBENT UPON THE OFFEROR TO ADDRESS EACH FACTOR AND / OR SUBFACTOR AS SET FORTH IN THE RFP.*** a.

Estimated Task Order Performance Commence Date- For evaluation purposes the anticipated date of task order performance commencement for Task Order 1 and Task Order 2 is 01 DEC 2010. Any Government caused delays to the Task Order start date will be accommodated with day-for-day slips in schedule.

b.

Offer Acceptance Period- The Offeror shall complete Block 12 of each SF 33 submitted with full cognizance of the minimum acceptance period established herein. "Acceptance period," as used in this provision, means the number of calendar days available to the Government for awarding a Contract from the date specified in this solicitation for receipt of offers. The Government requires a minimum acceptance period of not less than 180 calendar days after the proposal due date. Offerors may specify a longer acceptance period than the Government's minimum requirement.

c.

Proposal Preparation Costs- The Government will not reimburse Offerors for any costs incurred for the preparation and submission of a proposal in response to this solicitation.

d.

Proprietary and Confidential Data

(1) Proprietary and Confidential Data contained in the proposal shall be handled as identified in

DFARS 252.227-7013. The Proposal submissions will be protected from unauthorized disclosure in accordance with applicable laws and DoD/DFARS regulations. Offerors are expected to appropriately mark each page of their submission that contains proprietary information.

(2) Offerors submitting proprietary data will mark them as follows in accordance with the requirements of FAR 52.215-1(e), which is incorporated by reference. FAR 52.215-1(e) states: Offerors or quoters who include in their proposals or quotations data that they do not want disclosed to the public for any purpose or used by the Government except for evaluation purposes, Offers shall mark the title page with the following legend:

“This proposal includes data that shall not be disclosed outside the Government and shall not be duplicated, used or disclosed in whole or in part for any purpose other than to evaluate this proposal. If, however, a Contract is awarded to this Offeror as a result of or in connection with the submission of this data, the Government shall have the right to duplicate, use, or disclose the data to the extent provided in the resulting Contract. This restriction does not limit the Government's right to use information contained in this data if it is obtained from another source without restriction. The data subject to the restriction is contained in sheets (insert numbers or other identification of sheets).”

Notes:

· The title page is not included in the page count and will not be evaluated.

· Mark each sheet of data it wishes to restrict with the following legend: “Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal.”

e.

Timely Resubmissions- An Offeror choosing to withdraw an earlier timely submitted offer and replace it with a new timely submitted offer must resubmit the entire offer. The new offer shall clearly indicate its standing relative to any existing offer on the first page of the offer. The lack of proper identification will result in a finding of material nonconformity with all offers being summarily rejected. The replacement proposal must be timely under the terms of this solicitation.

f.

Rejection of Multiple or Alternate Offers- Only one offer will be accepted from a single prime or JV contractor. Multiple or alternate offers from the same prime contractor constitutes a material nonconformity and will result in all of its offers being rejected.

g.

Proposal Revisions Requested by the Government- Any proposal revision requested by the Government will be made by revising proposal pages. Each submission shall:

· indicate changes from the original page by right and left marginal vertical lines adjacent to the change.

· include the revision number and the date of the revision at the bottom of the respective page.

h.

Responsiveness- The proposal shall adequately address specific solicitation requirements and be responsive to the terms and conditions of the solicitation. Offerors must respond to all requirements of the solicitation with no additions or deletions. All required fill-ins must be completed, and all information must be provided in the format and content requested. Non-conformance with the solicitation requirements shall render the offer non-responsive, and the offeror may be ineligible for award. Statements such as “the offeror understands” and “the offeror has a long history of outstanding support” along with responses that paraphrase the solicitation are considered inadequate. Phrases such as “standard procedures shall be employed” or “well known techniques shall be used” without a specific Government or industry reference shall be considered inadequate and unsatisfactory.

i.

Terms and Conditions- The completion and submission to the Government of an offer shall indicate the offeror’s unconditional agreement to the terms and conditions in this solicitation. Offerors are reminded that offers containing exceptions to the solicitation shall not be evaluated and shall render the offer non-responsive, and the offeror may be ineligible for award.

j.

Central Contractor Registration (CCR)- The offering entity shall register in the CCR system prior to award of the Basic Contract. The offering entity’s EFT information is entered into the system at that time. The CCR web site is: http://www.ccr.gov/.

k.

News Releases: The Contractor shall not make any news or other public or promotional releases pertaining to this procurement without prior Government approval and then only in coordination with the Contracting Officer.

l.

Discussions:

(1) As permitted by FAR Clause 52.215-1, the Government intends to evaluate proposals and award without conducting discussions; however, the Government reserves the right to hold discussions if later determined to be necessary by the Contracting Officer. If the Contracting Officer determines that the number of proposals exceeds the number at which an efficient competition can be conducted, the Contracting Officer may limit the number of proposals to the greatest number that will permit an efficient competition among the most highly rated proposals. Therefore, the offeror's initial proposal should contain the offeror's best terms from a price and technical standpoint. An offeror’s proposal is presumed to represent best efforts to respond to the solicitation. The Government reserves the right to reject any and all proposals and award to other than the lowest priced offerors. The Government also reserves the right to change any of the terms and conditions of this solicitation by amendment at any time prior to contract award and to allow offerors to revise their offers accordingly, as authorized by FAR 15.206.

(2) All past performance information that the offeror intends to be evaluated by the Government must be submitted with the proposal. The offeror must not assume that the Government will consider past performance information known to the Government but not submitted with the proposal. The Government, however, reserves the right and may consider past performance information known to the Government about the offeror or the offeror’s team that is not submitted by the offeror in the proposal.

m.

Classified Material- Offerors shall not include CLASSIFIED material in the proposal.

n.

As described below, the offeror’s proposal will consist of a written submission and an oral submission. The written submission and oral submission will cover requirements for the Basic Contract and Task Order 1 and Task Order 2. The requirements for the written submission may not cover all evaluation factors or subfactors. Evaluation factors and subfactors not addressed in the written submission will be covered in the oral submission/proposal.

o.

The Government intends to evaluate proposals for award of the Basic Contract(s) and for awards of Task Orders 1 and 2 concurrently. Thus, the Government has asked for information pertinent to evaluating the Basic Contract(s) and Task Order 1 and 2.

L.4 Written Proposal Format a.

In order to maximize efficiency and minimize the time for proposal evaluation, offerors shall submit their proposals in accordance with the format and content specified. Offerors must respond to all requirements of the solicitation. Offerors shall not alter the solicitation (other than completing the appropriate "fill-in" blocks and certifications).

b.

Proposals shall meet the following format requirements (including electronic media printouts):

· 8.5 x 11 inch paper

· Single-spaced typed lines, including figures, glossaries

· Top and bottom margins shall be at least one-inch; however, margins may contain a disclaimer regarding proprietary information in the footer and provide corporate logos in the header within the one-inch top and bottom margins

· Side margins shall be at least ¾-inch

· 12-point (Times New Roman or Arial font) for text (excluding headers and footers)

· 10-point (Times New Roman or Arial font) for all tables

· In Microsoft Word and Excel software (as appropriate)

· No hyperlinks to websites

· No Acrobat pdf files (except for the Cover Letter and SF 33)

· Pages within each volume (regardless of placement within the binder) shall be numbered.

· Tables, charts, graphs and figures may be used wherever practical to depict systems and layout, implementation schedules and plans

· Pages may be single or double-sided (however, doubled-sided shall count as two pages)

· Foldouts may be used, but shall be no larger than 17” by 11”, shall be printed on one side only and shall count as two pages c.

Written proposals shall be presented in two (2) separately bound volumes: Volume I - Solicitation Documents and Price, Volume II- Factor 1, Quality/Capability and Factor 2, Past Performance. Each volume, including paper and electronic, shall be clearly marked as to the volume number, the solicitation number, and the offeror’s name.

VOLUMES I AND II CONTENT/PAGE LIMITATIONS (Basic Contract, Task Order 1 and Task Order 2)

***NOTE: THE RFP SPECIFIES IF A FACTOR IS TO BE ADDRESSED IN THE WRITTEN PROPOSAL, ORAL PROPOSAL PRESENTATION, OR BOTH. IT IS INCUMBENT UPON THE OFFEROR TO ADDRESS EACH FACTOR AND / OR SUBFACTOR AS SET FORTH IN THE RFP.

Volume I: Solicitation Documents and Price (Basic Contract, Task Order 1and Task Order 2). The below Volume I page limits are the total page limit for the basic contract, Task Order 1 and 2 combined.

Volume II: Factor 1, Quality/Capability and Factor 2, Past Performance (Basic Contract, Task Orders 1 and 2).

Basic Contract

Factor 1 Quality/Capability Page Limit

Factor 2 Past Performance

Past Performance Data (complete data sheet)

Past Performance Questionnaires

Past Performance Matrix Basic Contract No Limit

Task Order 1

Task Order 2

Note:

· Offerors shall ensure that no pricing information is contained in Volume II.

· The Government shall not consider or evaluate any information presented beyond the last whole word within the above PAGE LIMIT.

· Page limits do not include tables of content, dividers, or place holders but do include attached or incorporated documents.

L.5 Quantity and Format of Hard Copies / Electronic Media a.

Offerors must submit an original and seven (7) hard copies of the written proposal. Each volume copy must be submitted in a 3-ring binder. The outside wrapper shall clearly indicate that it is a submission under this solicitation.

b.

Each volume must have a cover page as the first page with the following information:

• Volume Number

• Solicitation Number

• Identity of Prime Offeror and complete list of subcontractors, if applicable c.

In addition to the hard copies required, submit at least one (1) electronic version (e.g., CD-ROM, DVD, etc.) of the proposal in Microsoft Office compatible format. The electronic media shall be labeled with the Solicitation Number and name of offeror. IT IS THE SOLE RESPONSIBILITY OF THE OFFEROR TO ENSURE THAT THE ELECTRONIC MEDIA SUBMITTED IS VIRUS FREE AND CAN BE OPENED AND READ BY THE GOVERNMENT. IF THE ELECTRONIC MEDIA CANNOT BE OPENED AND READ BY THE GOVERNMENT, THE OFFEROR SHALL HAVE 72 HOURS AFTER NOTIFICATION OF THE SAME TO CORRECT THE DEFICIENCY. AFTER THAT TIME, IF THE ELECTRONIC MEDIA CANNOT BE OPENED AND READ BY THE GOVERNMENT, THE OFFER MAY BE CONSIDERED NON-RESPONSIVE AND MAY RENDER THE OFFEROR INELIGIBLE FOR AWARD.

d.

For a proposal to be considered timely, both the hard copies and the electronic copies of the proposal required by section L-4 must be received by the Government by the specified proposal due date/time.

e.

Both the hard copies of the proposal and the electronic copies required by section L-4 must be identical in content. Proposals that are not identical may be rejected.

L.6 Written Proposal Volume I and II

VOLUME I - Solicitation Documents And Pricing Data a.

Proposal Cover Letter: The proposal shall include a cover letter signed by an individual authorized to commit the company to the proposal. Offerors shall provide a concise statement that supports why they believe they are the best value to the Government for award of the basic contract and Task Orders 1 and 2. The cover letter shall identify all enclosures being transmitted as part of the proposal. The letter shall reference the solicitation number and acknowledge that it transmits an offer in response to the solicitation. It shall state:

· Proposal validity and acceptance period of not less than 180 calendar days after the proposal due date

· Names and telephone numbers of person(s) authorized to conduct negotiations

· Name of the official authorized to bind the offeror’s organization shall be clearly identified

· Company/Division Street Address; facility code; DUNS number and size standard

· Confirmation of active registration in CCR b.

Contract Standard Form 33: (with blocks 13 through 18 completed):

· Acknowledgment of receipt of any amendments shall be made in Block 14 of the SF 33.

· Signing the SF33 in Block 17 constitutes the Offeror's acceptance of the terms and conditions of the solicitation. Offerors shall not take exception to any terms or conditions of the solicitation.

· The SF33 must be executed by a representative of the Offeror authorized to commit the Offeror to contractual obligations. The Offeror on the SF33 must match the information for the Offeror in the CCR.

c.

Top Secret (TS) facilities clearance: The offeror shall provide documentation to allow the Government to verify that all members of the offeror’s team (prime, subcontractors, joint venture partners, etc.) have an active TS facilities clearance on the date the proposal is submitted. The Government will not sponsor Offerors for any type of Security Clearances.

d.

Accounting System: If available, provide documentation to allow the Government to verify (via the offeror’s cognizant Defense Contract Audit Agency [DCAA]) the offeror (only applicable to the PRIME contractor) has an adequate accounting system for the accumulation, reporting, and billing of costs under cost reimbursement contracts/task orders [ref: FAR 16.301-3(a)(1)]. In the event DCAA has not yet reviewed an offeror’s accounting system, the Government will request an accounting system review of contract awardees. NOTE: Not having an approved accounting system does not preclude Offeror from the Basic Contract award, however it does preclude the Offeror from award of any cost reimbursement task orders until approval is obtained.

e.

Representations and Certifications: The Offeror shall submit a completed “Representations and

Certifications” that was entered into the Online Representations and Certifications Application (ORCA) and completed in Section K.

f.

Organizational Conflict of Interest Documentation: The offeror, including its subcontractor(s), affiliates, joint venture partners, consultants and other members of the offeror’s proposal team shall state in its proposal if it is aware of any information bearing on the existence of any actual or potential organizational conflict of interest (OCI). An OCI may exist if the offeror, its subcontractors, affiliates, and/or consultants are currently under contract to provide IT products and/or support services to OSD, WHS, or PFPA. Other situations may also give rise to an OCI. If the offeror represents that it is aware of circumstances that may hinder its ability to render impartial, technically sound, and unbiased assessments, recommendations, and/or evaluations; or that circumstances exist that may result in the appearance that it may have an unfair competitive advantage, the offeror shall provide a full disclosure statement as well as an OCI Mitigation Plan. The statement must describe in a concise manner all relevant facts concerning any past, present or currently planned interest (financial, contractual, organizational, or otherwise) relating to the work to be performed hereunder and bearing on whether the offeror has a possible organizational conflict of interest with respect to (1) impartial, technically sound, and unbiased assessments, recommendations, and/or evaluations, or (2) being given an unfair competitive advantage.

g.

Pricing Worksheet and Supporting Information: Pricing Worksheets (three Microsoft Excel Spreadsheets in Section J; attachments B-1, J-5 and J-6) and supporting information.

VOLUME II - Factor , Quality/Capability and Factor 2, Past Performance A.

Basic Contract

Factor 1: Quality/Capability Subfactor 1: Corporate Commitment. Offerors shall provide a detailed organizational chart of the offerors business or corporate structure to include the locations of the corporate headquarters, regional offices, and any other satellite offices and clearly define lines of authority, responsibility and communication. Include all JV, teaming partners and 1st tier subcontractors as applicable.

Subfactor2: Internal Resource. Offeror shall submit one resume of the Corporate Level Program Manager as prescribed in Section H.2

Subfactor 3: Corporate Experience. Offerors shall complete the Corporate Experience Matrix as supplemental information to the oral proposal (see attachment L-1).

Factor 2: Past Performance Data Offerors shall provide information on up to nine (9) relevant Government projects/contracts whose effort was current and relevant to the breadth and scope of the Basic Contract required by the Statement of Objectives (SOO). The offeror must explain the relevance of each submitted project to the Basic Contract. To the greatest extent practicable, the offeror should address all nine (9) major task/functional areas in the SOO. Current is defined as a contract (or subcontract) in-progress or completed within the last five (5) years from the proposal due date. If the offeror has not had nine (9) Government projects/contracts within the last five (5) years, information on relevant subcontracts and/or commercial contracts may be submitted instead (see attachment L-3, Past Performance Data Sheet). Do NOT include past performance information for proposed subcontractors.

Past Performance Matrix/Summary. The offeror shall submit a summary of relevant past performance by project in a format the same or similar to the following:

4.1

SOO

4.2

SOO

4.3

4.5

SOO

4.6

SOO

4.7

SOO

4.8

SOO

4.9

V- Very Relevant / R- Relevant / S- Somewhat Relevant / N- Neutral

The completed summary shall be for a TOTAL of not more than nine (9) relevant projects/contracts per proposal, NOT nine per team member. A project considered relevant by the offeror to the Basic Contract, and one or both of the Task Orders is considered one project. Projects that exceed the nine project limit will not be evaluated or considered by the Government. Failure to submit the completed Past Performance Matrix/Summary, shall be considered certification (by signature on the proposal) by the contractor that the contractor has no relevant past performance information for the Government to evaluate. Offerors are urged to include at least one project relevant to Task Order 1 and at least one project relevant to Task Order 2. Additionally, offerors are encouraged to verify the accuracy of all data provided.

Past Performance Questionnaire. The Offeror shall initiate the Past Performance Questionnaires (see attachment L-2) for each relevant project identified above. The Offeror shall complete blocks 1 through 7 on the form. The Offeror shall request that the customer’s representative most knowledgeable of the project complete blocks 8 though 10 on the form and submit the Past Performance Questionnaires per the instructions on the form no later than the RFP closing date. Offerors are responsible for ensuring that the telephone numbers provided for the customer’s representative indicated on each Relevant Project Summary are accurate and that the representative is aware that the WHS Acquisition Directorate may be contacting them regarding the questionnaire and the Offeror’s past performance.

Note: Offerors must explain how each submitted project is relevant to the Basic Contract and Task Order(s) and ensure that the required information is submitted to enable the Government to evaluate the project for the Basic Contract and Task Order awards.

****Information presented for Factor 2, Past Performance relevant for Task Order 1 Enterprise IT Operations Services and Task Order 2 Enterprise IT Engineering Support Services on the Basic Contract will be utilized to assign a past performance rating for Factor 2, Past Performance for each corresponding Task Order****

B. Task Order 1 Written Submission Requirement

Factor 1: Quality / Capability Subfactor 1: Corporate Experience. Corporate Experience Matrix. Offerors shall complete attachment L-4.

Subfactor 2: Transition-In Plan. Offeror shall submit a detailed plan based on a 30-day transition period to include start-up activities that may be required to transition to full operational capability upon conclusion of the transition period. The offeror shall:

· Provide a detailed transition methodology in logical sequence to ensure a smooth transition of all tasks/subtasks of the contract without interruption or degradation of service levels;

· Provide a timeline for completion; and

· Identify associated risks and issues and risk mitigation strategies.

Factor 2: Past Performance Past Performance Matrix/Summary. In addition to the Past Performance Matrix submitted as part of the Basic Contract Written Proposal, the offeror also shall submit a summary of relevant past performance for Task Order 1 in a format the same or similar to the following:

4.1

PWS

4.2

PWS

4.3

PWS

4.4

PWS

4.5

PWS

4.6

The completed summary shall be only for those projects submitted as Past Performance for the Basic Contract that are also relevant to Task Order 1. Failure to submit the completed Past Performance Matrix/Summary, shall be considered certification (by signature on the proposal) that the contractor has no relevant past performance information for the Government to evaluate for Task Order 1.

Note: The Government intends to separately evaluate Past Performance for the Basic Contract and for Task Order 1 using the same (maximum of 9) projects submitted as part of the Basic Contract written proposal. The Offeror shall NOT submit new past performance projects for Task Order 1 and shall identify those projects submitted for the Basic Contract that are also relevant to Task Order 1, as instructed above. Past Performance projects submitted on Past Performance Matrix/Summary for Task Order 1 that were not provided as the Past Performance in the Basic Contract will NOT be evaluated.

C.

Task Order 2 Written Submission Requirements

Factor 1: Quality / Capability Subfactor 1: Corporate Experience. Corporate Experience Matrix. Offerors shall complete attachment L-6.

Subfactor 2: Transition-In Plan. Offeror shall submit a detailed plan based on a 30-day transition period to include start-up activities that may be required to transition to full operational capability upon conclusion of the transition period. The offeror shall:

· Provide a detailed transition methodology in logical sequence to ensure a smooth transition of all tasks/subtasks of the contract without interruption or degradation of service levels;

· Provide a timeline for completion; and

· Identify associated risks and issues and risk mitigation strategies.

Factor 2: Past Performance Past Performance Matrix/Summary. In addition to the Past Performance Matrix submitted as part of the Basic Contract Written Proposal, the offeror also shall submit a summary of relevant past performance for Task Order 2 in a format the same or similar to the following:

4.1

PWS

4.2

PWS

4.3

4.5

PWS

4.6

PWS

4.7

PWS

4.8

PWS

4.9

The completed summary shall be only for those projects submitted as Past Performance for the Basic Contract that is relevant to Task Order 2. Failure to submit the completed Past Performance Matrix/Summary, shall be considered certification (by signature on the proposal) that the contractor has no relevant past performance information for the Government to evaluate for Task Order 2.

NOTE: The Government intends to separately evaluate Past Performance for the Basic Contract and for Task Order 2 using the same (maximum of 9) projects submitted as part of the Basic Contract written proposal. The Offeror shall NOT submit new past performance projects for Task Order 2 and shall identify those projects submitted for the Basic Contract that are also relevant to Task Order 2, as instructed above. Past Performance projects submitted on Past Performance Matrix/Summary for Task Order 2 that were not provided as the Past Performance in the Basic Contract will NOT be evaluated.

D.

Price Proposal Volume II a.

Offerors shall use and complete the three (3) Microsoft Excel Spreadsheets in Section J, Attachments B-1, J-5 and J-6.

b.

While the Contracting Officer anticipates that pricing for this acquisition will be based on adequate price competition and therefore does not require submission or certification of cost or pricing data, offerors are cautioned against unbalanced and unrealistic pricing and should reflect a clear understanding of work to be performed, take into account differences in skills, the complexity of various disciplines, and professional job difficulty.

c.

All proposed rates shall only encompass the “Continental United States (CONUS)”, defined as the 48 contiguous states plus the District of Columbia.

d. Offerors shall submit the following statement:

“This proposal reflects our estimates and/or actual costs as of (insert date mm/dd/yyy). By submitting this proposal, we grant the Contracting Officer and authorized representative(s) the right to examine, at any time before award, those records, which include books, documents, accounting procedures and practices, and other data, regardless of type and form or whether such supporting information is specifically referenced or included in the proposal as the basis for pricing, that will permit an adequate evaluation of the proposed price in accordance with FAR 15.403-3.”

e.

Offerors shall answer the following question: Is this proposal consistent with your established estimating and accounting principles and procedures and FAR Part 31, Cost Principles? If not, provide an explanation.

f.

Offeror shall propose composite Fully-Burdened Fixed Labor Rates (FBFLRs) that are reasonable, realistic, and achievable for the proposed effort. FBFLRs represent the total proposed labor rate including burden and profit and all fringe benefits, on a per-hour basis. Each composite FBFLR should be developed utilizing competitive pricing strategy. FBFLRs shall be rounded to the nearest penny. Note that the proposed FBFLRs will be incorporated into the contract as FIXED, maximum FBFLRs Ceilings for future task order pricing. Offerors are permitted to propose lower FBFLRs for each individual task order. FBFLRs will establish maximum rates for pricing both prime and subcontractor Labor rates (including prime contractor burden/profit) on individual task order proposals.

g.

Attachment B-1: Offerors shall complete all labor categories for five (5) years, entering their company name on all pages. Offerors shall not change any information or formulas on the spreadsheets, but may adjust the width and height of any cell. All percentages and rates shall be rounded to two decimal places.

h.

Attachment J-5: Offerors shall provide the basis of proposed pricing to include, but is not limited to the proposed level-of-effort and composite rate by labor category for CLINS X001 through X011 and X013; and, specifically identify any proposed discounts from the proposed rates provided under attachment B-1.

i.

Attachment J-6: Offerors shall specifically identify any proposed discounts by CLIN from the proposed rates provided under attachment B-1.

j.

The Government reserves the right to reject the Basic Contract, Task Order 1, and Task Order 2 proposals (individually or all three) that exhibit unreasonably high or low prices as determined by the Government in accordance with the evaluation criteria.

L.7 Oral Proposals - Contents

***NOTE: THE RFP SPECIFIES IF A FACTOR IS TO BE ADDRESSED IN THE WRITTEN PROPOSAL, ORAL PROPOSAL PRESENTATION, OR BOTH. IT IS INCUMBENT UPON THE OFFEROR TO ADDRESS EACH FACTOR AND / OR SUBFACTOR AS SET FORTH IN THE RFP.

a.

Each offeror that the Government determines “eligible” for award per Section M.3 (a), will be required to conduct a real-time oral proposal and to participate in a question and answer session. During the oral proposal presentation, the Government intends to provide each offeror an opportunity to develop and present a solution to the same list of sample problems/tasks specified in the SOO and PWS(s). Additionally, the Government may seek clarifications from all offerors. The purpose of the sample problems/tasks is to test offerors understanding of the complexities of the work, the environment, and their ability to respond to emerging or changing requirements with credible solutions b.

The oral proposal and the question and answer session will not constitute "discussions" as defined in FAR 15.306(d), nor will it obligate the Government to conduct discussions, to solicit offer revisions, or to solicit final proposal revisions. The oral proposal and the offeror’s responses to questions at the oral proposal will become part of the offeror’s final proposal and evaluated in accordance with Section M. The Government may solicit or entertain revisions to the oral proposals or to the answers given during the question and answer session.

c.

The offeror shall provide at least one copy of its oral proposal material (e.g., slides) to the Contracting Officer via email and/or hard copy at least 48 hours in advance of its scheduled presentation date. In addition, the offeror shall provide at least 10 paper copies of the oral proposal and one electronic media version of its oral proposal to the Contracting Officer at the time of their scheduled oral proposal presentation.

d.

Ground Rules. Any statements made during the oral proposal presentation or the question and answer session will not become a part of any contract resulting from this solicitation, unless both parties agree to make it a part of an offer during discussions as defined in FAR 15.306 (a). The Government may solicit or entertain revisions to the oral proposals or to the answers given during the question and answer session.

e.

Timing/Location.

(1) The Government will determine the order of presentations via a lottery, and intends to commence presentations within five to seven business days after the closing date for receipt of offers. The Government reserves the right to reschedule the presentation (with 24 hours advance notice) at the discretion of the Contracting Officer.

(2) On-site presentations will be held in Arlington, Virginia; however, the Contracting Officer will consider alternatives to on-site presentations (e.g., Video Teleconferencing), at the Contracting Officers’ sole discretion. The Contracting Officer will notify each offeror of the scheduled date and time of their presentation.

f.

Offeror Employee Participation. One or more of the personnel whom the offeror will employ to manage or supervise contract performance on a full time basis (i.e., Program Manager, Project Manager for Task Orders 1 and 2) must make the presentation. The manager(s) who will have full time operational responsibility for contract performance must be present and must, at a minimum, answer questions directed to him/her during the question and answer session. The Project Managers who will have full time operational responsibility for Task Order performance must be present and must, at a minimum, answer questions directed to him/her during the question and answer session. The offeror may not use consultants (not considered members of the offeror’s team) to make any part of the oral proposal/presentation. The offeror will be limited to no more than a total of seven (7) presenters and other attendees at any single time. Presenters/attendees may change; however, no more than a total of seven (7) presenters and attendees may be present at any single time during the oral proposal presentation. None of the offeror’s presenters may make a presentation on behalf of another offeror.

g.

Presentation Time Limits. Oral proposal, excluding the question and answer sessions, will be limited to 90 minutes. Following the Oral proposal there will be a brief recess, followed by a question and answer session. The Government may request clarification of any points addressed which are unclear. Any such exchange between the offeror and the Government will be for clarification only and will not constitute discussions within the meaning of FAR 15.306(a). The time required for clarifications and the question and answer session will not be counted against the offeror's time limit.

h.

The 90 minutes allocated for the oral proposal should be divided accordingly: The offeror is to use the first 40-50 minutes to address the Basic Contract oral proposal requirements as stated in the RFP. The remaining 40-50 minutes is to be used to address Task Order 1 and Task Order 2 oral proposal requirements in that order. The offeror may divide the last 40-50 minutes to address Task Order 1 and Task Order 2 as the offeror determines is appropriate. The offeror must indicate the transition from the Basic Contract proposal to the Task Order 1 proposal and from the end of the Task Order 1 proposal to the Task Order 2 proposal. It is the offeror's responsibility to clearly indicate the start time and end time for each oral proposal (i.e., Basic Contract, Task Order 1 and 2 ).

i.

Presentation Media. Offerors are encouraged to use Microsoft PowerPoint or a similar program and to keep the visuals as simple as possible. Offerors want the audience to remember their recommendations and to document key points. There is no limitation on the format or number of slides. What the presenters say will take precedence over the information that appears on the slides and the previously provided written information. The Government will NOT review any material that was not projected and addressed during the oral proposal. Only briefing material (e.g. ,slides) specifically conveyed to the Government during the presentation will be incorporated into the offeror’s proposal.

j.

Presentation Equipment/Supplies. The offeror shall provide all presentation equipment/supplies (i.e., flip chart paper, projector, laptop, etc.) required for use during the presentation, unless otherwise informed by the Contracting Officer. The Government will make available a screen or wall for projection.

k.

Videotaping – The Oral proposal will be audio and/or videotaped. The audio and/or video will become part of the offeror’s proposal and will be evaluated by the Government. At the offeror’s request and expense, the Government will provide a copy of the offeror’s presentation / Oral proposal after contract award.

l.

The offeror shall address the following during its oral proposal:

Basic Contract-Oral Proposal Contents

Factor 1 - Quality/Capability.

Subfactor 1: Program Management. Describe your program management strategy to include a comprehensive description of your program management information system and quality control program. Describe your quality controls and surveillance methodologies employed to insure quality performance and compliance with all contractual requirements. Explain your methodology for risk minimization, schedule controls, costs controls and efficient utilization of resources for ensuring task accomplishment within your holistic approach for managing the comprehensive scope of the contract.

Subfactor 2: Corporate Commitment. Identify your corporate resources dedicated to the contract and explain how the contract will be optimized through your technological innovations, project management and contract administration efforts. As a supplement to your detailed organizational chart, describe your organization to perform this work, reflecting the responsibilities and authority to act and to commit business or corporate resources for timely problem identification and quick mitigation.

Subfactor 3: Resources (internal and external). Describe your plan to have adequate resources, internal and external, readily available to respond to task order requests that encompass all major task areas specified in the Statement of Objectives, as well as OCONUS work.

· Internal Resources – Describe your current core capabilities, such as your ability to recruit, train, and retain high quality personnel with security clearances, and effectiveness of your business systems. This includes your internal performance capabilities and your affiliates, internal divisions and subsidiaries.

· External Resources – Describe your procedures and methods for how you supplement your core internal capabilities in order to meet all contractual requirements, including performance of all major tasks areas specified in the SOO. Specifically address those areas not covered by the internal resources, such as your methodology for selecting, tracking, and managing subcontractors and other teaming arrangements, as applicable; methodology for providing OCONUS support; your approach to support continuity of operations in response to sudden workload surges, including contingency/disaster recovery situations.

Note: For purposes of the oral proposal, OCONUS support includes capability to provide short term support to Government employees on travel that may last upwards of 30 days and may be in any part of the world.

Subfactor 4: Corporate Experience. Describe your experience relative to:

· perform the entire breadth and scope of the major task functional activities specified in paragraphs 4.1 through 4.9 of the SOO

· enable you to meet the six (6) objectives specified in paragraph 2 of the SOO

· perform services in all three of the following classification levels: DoD Unclassified, Secret, and Top Secret

Subfactor 5: Subcontractor Management. Describe your specific plan (as applicable) to ensure effective and seamless management of subcontractor(s) that is transparent to the end users. Specifically address the following:

· roles and responsibilities of each subcontractor, and value added (e.g. current experience and past performance in work relevant to the Performance Work Statement)

· detail the lines of authority between prime and subcontractor(s)

· provide detailed reporting requirements for each subcontractor

Factor 2- Past Performance.

Describe your relevant past performance in performing any of the major task functional activities specified in paragraphs 4.1 through 4.9 of the SOO as a prime contractor (including projects performed as a joint venture member) or subcontractor. As a minimum, address the following for each referenced project/contract:

· services provided and how they are similar in size (in terms of users), scope, and complexity to any of the major task functional activities

· role as a prime or subcontractor

· security classification level(s)

· dates (from/to) of performance by functional activity (e.g., paragraphs 4.1, 4.2, 4.3)

· lessons learned Task Order 1 Oral Proposal – Contents

Factor 1:

Quality/Capability.

(1) Describe your approach/capability to meet the specific objectives in paragraph 1.2 of the PWS (Attachment J-7 in Section J); include your ability to monitor and maximize quality, responsiveness to and cooperation with customers, and problem resolution;

(2) Describe your experience providing Continuity of Operations, support; managing virtual 24X7

(3) helpdesk, to include problem resolution;

(4) Describe a Remedy Patch Management solution;

(5) Provide an example of a configuration management;

(6) Describe an asset management process to support a help desk that was implemented;

(7) Describe a global service desk solution to support operations;

(8) As a supplement to your transition plan describe how you will ensure effective and seamless transition in a manner that ensures continuity of support during the transition period and minimizes the resources that the Government will be required to provide.

Factor 2:

Past Performance.

Describe your relevant past performance in performing any or all of the major task functional activities specified in paragraphs 4.1 through 4.6 of the PWS as a prime contractor (including projects performed as a joint venture) or subcontractor. As a minimum, address the following for each referenced project/contract:

(1) services provided and how they are similar in size (in terms of users), scope, and complexity to any of the major task functional activities

(2) role as a prime or subcontractor

(3) security classification level(s)

(4) dates (from/to) of performance by functional activity (e.g., paragraphs 4.1, 4.2, 4.3)

(5) lessons learned

Task Order 2 Oral Proposal – Contents

Factor 1:Quality/Capability.

(1) Describe your management plan (e.g., project controls, scheduling and other management tools for day-to-day operations, your ability to monitor and maximize quality, responsiveness to and cooperation with customers, and problem resolution;

(2) Describe how your organization will interface with Government team members

(3) As a supplement to your transition plan describe how you will ensure effective and seamless transition in a manner that ensures continuity of support during the transition period and minimizes the resources that the Government will be required to provide.

Factor 2:Past Performance.

Describe your relevant past performance in performing any or all of the major task functional activities specified in paragraphs 5.1 through 5.9 of the PWS as a prime contractor (including projects performed as member of a joint venture) or subcontractor. As a minimum, address the following for each referenced project/contract:

(1) services provided and how they are similar in size (in terms of users), scope, and complexity to any of the major task functional activities

(2) role as a prime or subcontractor

(3) security classification level(s)

(4) dates (from/to) of performance by functional activity (e.g., paragraphs 5.1, 5.2, 5.3)

(5) lessons learned L.9 Special Instructions for Contractor Team Arrangement (s) (CTA) a.

Offerors may submit proposals in response to this solicitation in the form of a Contractor Team Arrangement (CTA), as that term is defined in FAR 9.601, but are not required to do so.

b.

There is no specific form or format that the CTA documents must adhere to, but offerors are encouraged to use the “contents of joint venture agreement” as stated in 13 CFR 14.513 (c) as a guide for minimum requirements.

c.

Offerors submitting offers in the form of a joint-venture must comply with the guidelines and regulations pertaining to the size standard and composition for joint-venture (JV) membership as established by the Small Business Administration (SBA) in its regulations governing size standards and joint venturing (13 CFR 121, and 124 or 125 as applicable). Note: SBA formally approves 8(a) JVs only. The SBA is the sole authority for making determinations of a joint ventures size status for small business programs, and its determinations are binding on the offeror and the contracting officer.

d.

An offer submitted by a joint-venture must:

· be submitted in the name of the JV

· be signed by the managing venturer, and

· the party signing the offer for the joint venture must be listed in the JV arrangement as having such authority e.

The JV offeror must include a copy of the joint-venture agreement with its offer in Volume I. Failure to submit a copy of the joint venture agreement with the offer shall result in the offer being summarily rejected.

f.

Each joint venture relying upon its status in an SBA approved mentor-protégé relationship/agreement shall submit, in addition to a copy of the joint-venture agreement, evidence that the SBA approved the mentor protégé agreement. Failure to provide such evidence with the offer shall result in the offer being summarily rejected.

g.

The past performance matrix and supporting documents shall be submitted in the name of the joint-venture entity. The experience and past performance of qualifying joint venture members automatically inheres to the combined joint-venture business entity.

h.

Each joint-venture member shall submit separate certifications and representations in accordance with Section K.

SECTION M - EVALUATION FACTORS FOR AWARD

M.1 EVALUATION OF OFFERS (Multiple Awards)

The Government intends to award a minimum of two (2) Indefinite Delivery / Indefinite Quantity (IDIQ) contracts for Net-Centric Integrated Enterprise Information Technology Solutions (NIEITS), however, the Government reserves the right to make no award at all or award more than two (2) ID/IQ contracts as determined to be in the best interest of the government.