Attachment 3 PWS.pdf

PERFORMANCE WORK STATEMENT

CIVIL ENGINEER FACILITY AND EQUIPMENT SUPPORT

FOR INTELLIGENCE AND RESEARCH AND

DEVELOPMENT ACTIVITIES

ATTACHMENT 1

FA8601-xx-x-xxx

WRIGHT-PATTERSON AIR FORCE BASE, OHIO

23 Sept 2025

TABLE OF CONTENTS

1.0 DESCRIPTION OF SERVICES

2.0 GENERAL INFORMATION

2.1 Terms and Definitions

2.2 Scope

3.0 PERFORMANCE REQUIREMENTS

3.1 Sustainment Maintenance

3.1.1 Equipment Operations

3.1.2 Preventive Maintenance

3.1.3 Minor Corrective Maintenance

3.1.4 Procurement of Materials and Services for Sustainment Maintenance Activities

3.2 Corrective Maintenance Categorization and Work Request Prioritization

3.2.1 Corrective Maintenance Categorization

3.2.2 Work Request Prioritization

3.2.3 Work Request Classification Completions

3.3 Sustainment Repair

3.3.1 Emergency Response

3.3.2 Major Corrective Maintenance

3.3.3 Procurement of Materials and Services for Sustainment Repair Activities

4.0 CONTRACTOR ADMINISTRATION AND PERSONNEL REQUIREMENTS

4.1 Materials and Inventory Management

4.2 Personnel Requirements and Reporting

5.0 QUALITY CONTROL

5.1 Quality Control

5.2 Services Summary

6.0 SECURITY REQUIREMENTS

6.1 Security Requirements

7.0 GOVERNMENT FURNISHED RESOURCES

7.1 Government Furnished Property

7.2 Government Furnished Vehicles and Material Handling Equipment (MHE).

8.0 ENVIRONMENTAL, SAFETY, AND OCCUPATIONAL HEALTH (ESOH)

8.1 Environmental Requirements

8.2 Safety and Health Requirements

8.3 Voluntary Protection Program (VPP)

1.0 DESCRIPTION OF SERVICES

The contractor shall provide all personnel, tools, vehicles, supervision, and other items and services to perform base operating support of government equipment and facilities as defined in this Performance Work Statement (PWS), for multiple customers located at Wright-Patterson Air Force Base (WPAFB), Ohio, 88th

Air Base Wing, to include 711th Human Performance Wing (HPW), Air Force Petroleum lab (AFPET), Air Force Research Labs (AFRL) and the National Air and Space Intelligence Center (NASIC). Additional organizations on this contract must be first approved by the Base Civil Engineer (BCE) and the Contracting Officer (CO). The contractor shall perform to the standards in this contract. Service categories include sustainment maintenance (recurring preventative maintenance, equipment operation, inspection, and minor corrective maintenance), sustainment repair (emergency response and major corrective maintenance or system replacement) and procurement of associated materials and services, for real property mechanical and electrical equipment and specialized laboratory equipment in World-Class Air Force facilities.

2.0 GENERAL INFORMATION

2.1 Terms and Definitions. The following terms and definitions are applicable to this PWS.

Builder Assessment Sheet. Required document to be completed by the contractor in conjunction with all annual preventative maintenance tickets.

Builder Inspection Assessment Criteria. Document to be used by contractor technician's to rate all annual preventative maintenance tickets and associated equipment.

CE Service Contracts Office. The Base Civil Engineering office responsible for managing the task order is the CE Service Contracts office at Wright Patterson AFB, OH.

CE Program Manager (CE PM). The PM provides primary program oversight and management of the task order. Additionally, the CE PM will also review contractor’s performance at periodic points in time.

Construction Manager (Lab CM). The CM plans, coordinates, and oversees construction projects from start to finish. They manage teams, communicate with everyone involved, and ensure that projects meet budget and regulations.

Contracting Officer (CO). Individual designated by the AF to direct and/or redirect the efforts of the Contractor or modify any of the items of this contract. The CO is located at Bldg. 1, Wright Patterson AFB, OH.

Contracting Officer Representative (COR). COR’s are government representatives appointed by the CO and are responsible for monitoring, evaluating/inspecting and reporting Contractor performance. The COR will interface with the CO, the Customer, and the Contractor to resolve apparent performance issues in accordance with established surveillance procedures and against established services summary performance thresholds.

Contractor’s On-Site Lead Technicians. The Contractor’s Lead Technicians will serve as the focal point to work with the assigned COR. This individual typically has a detailed knowledge of daily activities associated with the PWS and task order and is responsible for day-to-day communication with the COR.

Contractor’s Program Manager. The Contractor’s Program Manager serves as the focal point between the CO, the CE PM, and their company’s management regarding all issues and discrepancies. The

Contractor’s Program Manager ensures full compliance with the terms and conditions of the contract and has primary responsibility for performance.

Laboratory Subject Matter Experts (SME). If applicable Lab’s will identify government employee(s) as a SME to serve as the CE PM’s & COR customer liaison communicating performance concerns in accordance with performance standards established in the Service Summary. SME communications shall follow Customer Complaint Record (CCR) procedures as established in the Quality Assurance Surveillance Plan (QASP), RS Means. Is a database that is used as a construction cost estimator by the Government.

Sustainment Maintenance. Sustainment maintenance includes work to maintain the inventory of real property assets through its expected service life. It includes daily operations, regularly scheduled adjustments and inspections, preventive maintenance tasks, and minor corrective maintenance repair or replacement work.

Refer to AFI32-1020 18 DECEMBER 2019 for more information. Minor corrective maintenance repairs or replacement activities are defined as requiring less than or equal to 32 labor hours to complete, regardless of the cost of materials or equipment needed to execute the repair. DFARS 222.402-70(d)(1)

Sustainment Repair. Sustainment repair includes emergency response and major corrective maintenance repair or replacement of equipment or systems (usually accomplished by subcontract) that are expected to occur periodically throughout the life cycle of equipment. Refer to AFI32-1020 18 DECEMBER 2019 for more information. Major corrective maintenance repairs or replacement activities are generally defined as requiring greater than 32 labor hours to complete and for all Task Orders not to exceed $2.5 million per task order.

DFARS 222.402-70(d)(1)

WBA-PM. WBA-PM is a government developed web-based data management application for tracking preventive maintenance on both real property and user equipment. The contractor will use this application during this contract. The application is not accessible from off-base.

WBA-Procure. WBA-Procure is a government developed web-based data management application for approval and tracking of all material purchases. The contractor will use this application during this contract. The application is only accessible through NIPR, DREN, or other AF-managed networks.

WBA-WR. WBA-WR is a government developed web-based data management application for tracking work requests on both real property and user equipment. The contractor will use this application during this contract. The application is not accessible from off-base.

2.2 Scope. The scope of this indefinite delivery/indefinite quantity (IDIQ) contract supports the USAF and each customer’s unique mission. This contract provides WPAFB organizations with a broad range of technical capabilities to execute effective and responsive operation, preventive maintenance, repair, and replacement to customer equipment and systems as defined by the equipment list (See Appendix I). The extent of the contractor’s responsibility includes individual equipment items as well as the system.

Goal. The goal is to optimally steward, by means of sustainment maintenance and sustainment repair, the equipment and facilities covered under this contract by providing quality preventive maintenance, equipment operation and repair/replacement services in a timely manner to minimize disruption to the mission at each facility serviced under this contract.

Demarcation of Contractor Responsibility. For mechanical/plumbing utility systems supplied by the base which are relevant to this contract (central steam & condensate distribution, potable water, or natural gas) interfacing with a facility, the contractor shall assume responsibility after the first means of shutoff/disconnect for the piping, equipment, or systems. The contractor shall be responsible for all chilled water, condenser water, or heating hot water systems in their entirety which are specified in the equipment list, even if those systems are networked to serve multiple facilities or cooling towers via underground piping. For electrical utility systems, the contractor shall assume responsibility at the first means of service disconnection inside of the facility below 12,470V.

Non-Personal Services. The government will neither supervise nor direct Contractor personnel. Under no circumstances shall the government assign tasks to or prepare work schedules for individual Contractor employees. The Contractor shall manage its employees and guard against any actions that are of the nature of personal services or give the perception of personal services. If the Contractor believes that any actions constitute or are perceived to constitute personal services, or are outside the scope of this task order, the Contractor shall notify the CO immediately.

Continuation of Essential Department of Defense (DoD) Contractor Services During Crisis. This requirement has been determined TO BE essential and DOES require continued support during a crisis as defined in DoDI 3020.37, E2.1.1, and E2.1.3.

3.0 PERFORMANCE REQUIREMENTS

3.1 Sustainment Maintenance. The contractor shall provide appropriately skilled labor to perform all equipment operations, preventive maintenance, inspection, and minor corrective maintenance on all equipment and systems covered in the government-provided equipment list, in accordance with maintenance instructions from the government-managed preventive maintenance application. See Appendix O, Preventative Maintenance Task List.

3.1.1 Equipment Operation. Operations is defined as appropriately manipulating equipment to provide the mission-required environments or services in a safe, cost-effective manner which maximizes the lifecycle of equipment. The contractor is responsible for any operational or safety related training to know how to properly operate all equipment covered by this contract.

Operations work is not to take the place of preventive maintenance or repair tasks, but rather shall be performed as needed to ensure smooth, continuous operation of critical facilities systems. Appropriate operational adjustments are at the discretion of the contractor, to restore system performance to as- designed operating parameters. If these adjustments do not restore proper function, a work request to repair the system shall be generated.

Operating Systems Per Design Intent. All equipment under this contract shall be operated per the as- designed parameters, in accordance with as-built construction drawings and manufacturer’s operating instructions. This information shall be provided by the government to the contractor. Deviations from the as-designed parameters shall be approved by the SME, as appropriate to the organization.

3.1.2 Preventive Maintenance. The contractor shall provide appropriately skilled labor to perform all preventive maintenance as prescribed by the web-based government preventive maintenance (PM) application WBA-PM. The application will provide PM work requests. The contractor shall provide labor to procure all supporting material and services necessary to perform preventive maintenance. All scheduled PM shall be completed within the week/month it is scheduled. The contractor shall be responsible for entering and maintaining/updating all data fields defined for their input and ensure accuracy of all their assigned data. The contractor shall utilize WBA-PM and input their data real time (daily). WBA-PM shall be the primary application for preventive maintenance scheduling and tasking. The government may change maintenance instructions as needed. The government will utilize WBA- PM to monitor contractor’s performance, and when necessary, authorize any deviations to the preventive maintenance execution or schedule.

Annual PM Builder Equipment Condition Rating. The contractor shall in conjunction with all Annual PM's, complete a government provided Technician Builder Assessment Sheet. This form shall be delivered to the CE Sharepoint Contract Site or by official email to COR as a running total, submitted within 30 days from the Start of Option Year 1 and annually thereafter each Option Year. See CDRL A011 for assessment requirements and Appendix P for Technician Builder Assessment Sheet and Instruction/Example Sheet.

Maintenance Tests and Analysis. The contractor shall upload the results of all tests and analysis required by the maintenance instructions to the WBA-PM application in the corresponding preventive maintenance task.

Identification of Impending Equipment Failure. During preventive maintenance inspections and actions, contractor personnel may encounter systems requiring repair/replacement. The contractor shall identify such conditions to the SME via written notification/electronically prior to the end of the next working day.

Equipment. The equipment list shall be established by the government and fully maintained by the government in the WBA system. The equipment list module serves as the backbone to all contract activities and other WBA modules which govern the scope of this contract. The equipment list contains all real property and laboratory equipment requiring contract service. WBA-PM contains maintenance instructions for all varieties of equipment covered under this contract. WBA-PM utilizes the equipment list database, with maintenance instructions, to generate current month preventive maintenance work orders/tickets, and forecasts preventive maintenance work orders/tickets for pre- purchasing preventive maintenance expendables/ material. The contractor shall, in writing/ electronically, inform the government of any equipment that is:

Currently on list and no longer exists

Currently on list and no longer requires PM or repair/replacement

Currently not on list but may require PM or repair/replacement

Equipment data requires modifying

The contractor shall inform the government of the potential equipment list modification prior to the end of the next working day that the equipment status modification was identified. If equipment is added or subtracted to the initially awarded equipment list by a +/- 10% margin, an annual equitable adjustment will be made to the contract. RS Means will be utilized as the baseline for determining +/- 10% increase or decrease.

Many equipment list items are designated as being mission essential in the equipment list module of the WBA system. This designation impacts preventive maintenance scheduling and work request responses.

Reference PWS section 3.2.2 regarding Work Request prioritization. Contractor shall coordinate with Labs for scheduling PM's on mission essential equipment within 5 business days.

Generators. In addition to the maintenance instructions, the contractor shall maintain, and service generators shown on the equipment list in compliance with Engineering Technical Letter (ETL) 13-4 (Change 1), “Standby Generator Design, Maintenance, and Testing Criteria, Air Force Instruction (AFI) 32-1062, “Electrical Power Plants and Generators” and AFI 32-1063, “Electrical Power Systems”. The contractor shall complete AF Form 487, “Emergency Generator Operating Log” each time the generator is operated. The contractor shall complete AF Form 719; “Historical Record –Diesel-Electric Generator & System” each time the generator is inspected or receives service. The contractor shall upload all maintenance forms into the WBA-PM application under the corresponding equipment/action within two business days.

For PM guidelines for Industrial Water Treatment, reference Appendix L.

3.1.3 Minor Corrective Maintenance. The contractor shall provide appropriately skilled labor to perform minor corrective maintenance repair or replacement activities as codified in the web-based government work request (WR) application WBA-WR. Minor corrective maintenance repairs or replacement activities are defined as requiring less than or equal to 32 labor hours to complete, regardless of the cost of materials or equipment needed to execute the repair.

The requirement for minor corrective maintenance equipment repair or replacement may be identified by the government or the contractor. When the contractor identifies the need for a repair, the contractor shall notify the applicable SME prior to the end of the next working day, and then initiate the repair work request in the WBA-

WR.

Corrosion Control. The contractor shall be responsible for corrosion control work as a component of corrective maintenance, to include removal of rust or oxidation from metals, application of protective coatings, correction of galvanic corrosion resulting from dissimilar metals, and shall make consideration for corrosion problems when executing all work on this contract. Reference AFI 32-1054.

3.1.4 Procurement of Materials and Services for Sustainment Maintenance Activities. The contractor shall procure all parts, materials, equipment rentals, and services required to perform all preventive maintenance (PM) or minor corrective maintenance repair efforts defined in the scope of work. Material and services purchases shall be made in a manner that supports the timely accomplishment of work requests. Refer to PWS section 3.2.1 “Corrective Maintenance Categorization and Work Request Prioritization” for further information on work request requirements.

1257079062C Highlight

1257079062C Highlight

Material/Service Authorization. When procuring materials or services, the contractor shall utilize the government web-based application WBA-Procure as the primary authorization process. The contractor shall be responsible for entering and maintaining/updating all data fields defined for their input and ensure accuracy of all their assigned data. WBA-Procure shall be the primary application for all procurement. The government will utilize WBA-Procure to monitor contractor’s procurement status.

Upon approval to purchase material, the contractor will commence internal procurement actions to ensure a timely and reasonable delivery period to meet the requested requirement delivery date. Any lead time and/or product availability constraints shall be reported to the COR & SME within 3 business days of procurement actions and annotated in WBA-Procure for the government’s awareness and consideration.

The contractor will be responsible for ensuring WBA-Procure updates are accomplished no later than 12PM of the following business day. Refer to paragraph 8.1 in PWS for all hazardous material purchases.

Contractor Procurement. The contractor shall procure all material required to support approved work orders. The contractor shall be responsible for the purchase and reporting of required materials supporting the established equipment list. Contractor shall submit justification for fair and reasonable pricing if requested. An approved work request does not constitute authorized approval for ordering parts, materials, consumables, subcontracted services, equipment, etc.

Billing/Reimbursement. Any materials or services procured in the performance of this contract shall be invoiced to the appropriate material cost contract line items established by its task order. Items purchased over and above items identified in quarterly bench stock requirements shall only be invoiced with prior WBA-Procure work order approval and billed against a funded material cost contract line item. The contractor shall submit invoices/cost vouchers, as detailed within the Payment Instructions established in the contract.

Repair vs. Replacement. Repair costs exceeding seventy-five (75%) percent of the replacement cost of the individual equipment item or repairs that the contractor determines are uneconomical shall be referred to the COR for determination of what action is to be taken. Repair includes restoration of equipment or components to a condition that the equipment may be used effectively for its designated purpose.

Replacement includes complete replacement of the equipment list item or system in like capacity, allowing for minor modifications to supporting utilities (piping or electrical connections, structural support, etc.)

due to changes in product configurations over time.

The government may choose to replace equipment when repairs cost less than seventy-five (75%) percent of the replace cost. Under such circumstances, the COR will request the contractor to replace the equipment in lieu of making repairs.

3.1.5 Subcontracting. In the event the preventive maintenance (PM) inspection involves proprietary knowledge, the contractor shall be permitted to subcontract only the portion of the work associated with the proprietary knowledge. All subcontracting services shall be approved by the government and follow procurement strategies per this document.

3.2 Corrective Maintenance Categorization and Work Request Prioritization.

3.2.1 Corrective Maintenance Categorization. All corrective maintenance efforts shall be cataloged via a work request in the web-based government work request (WR) application WBA-WR. WBA-WR work requests can be initiated either by the contractor as an output of operations or preventive maintenance activities performed by this contract, or in response to a work order generated from the government or a separate lab-specific work order system. Minor corrective maintenance repairs or replacement activities are defined as requiring less than or equal to 32 labor hours to complete and is addressed in the sustainment maintenance section of this PWS. If the work request is expected to require greater than 32 labor hours to complete, then it is considered a major corrective maintenance repair or replacement and is addressed in the sustainment repair section of this PWS. WBA-WR is the work request system of record for both sustainment maintenance (less than or equal to 32 labor hours) and sustainment repair (greater than 32 labor hours) categories work requests. WBA-WR provides workflow for approvals and status of each WR. The contractor shall be responsible for entering and maintaining/updating all data fields defined for their input and ensure accuracy of all their assigned data. The contractor shall utilize WBA- WR and input their data. WBA-WR inputs shall be accomplished no later than 12PM of the next business day. WBA-WR shall be the primary application for work request approval, scheduling, tasking and tracking. The government will utilize WBA-WR to monitor contractor’s performance, and when necessary, authorize any deviations to the work request execution or schedule.

Estimating Hours Required. To determine whether a work request is greater than 32 labor hours or not (which determines whether it is a minor or major corrective maintenance effort), the contractor shall prepare labor estimates from RS Means repair/replacement data applicable to the work request. For efforts within (+/-) 20% of the 32-hour threshold, the contractor shall submit RS Means labor estimates to the Contract Officer Representative for determination of which labor category should apply to the work request.

3.2.2 Work Request Prioritization. Work requests shall be prioritized by the government and responded to by the contractor per the following:

Emergency Work Request. A work request is an emergency when a piece of equipment or system needs service due to failure and poses a danger to life/limb/property. The contractor shall respond to the physical location of emergency or equipment within two (2) hours of Government notification to the contractor in order to fix the problem or mitigate the circumstances until the problem can be fully resolved.

Urgent Work Request. A work request is an urgent when a piece of equipment or system needs service due to failure, impending failure, or improper operating parameter which adversely effects a user’s mission essential function. Equipment is designated as mission essential in the equipment list contained in the WBA system. The contractor shall respond to the site within twenty-four (24) hours of Government notification to the contractor in order to fix the problem or mitigate the circumstances until final repair.

Routine Work Request. A work request is a routine when a piece of equipment or system needs service due to failure, impending failure, or improper operating parameter. The contractor shall respond to routine work requests within three (3) workdays of Government notification to the contractor in order to fix the problem or mitigate the circumstances until final repair.

This is the default prioritization value for new work requests, and the government will upgrade work requests to either urgent or emergency based on the above criteria.

Work Request Prioritization Changes. In many cases, work requests which are initially prioritized as an Emergency should be downgraded to an Urgent or Routine priority as appropriate once initial mitigations are enacted by the contractor with approval by the SME. WBA-WR will track these changes in priority and the timeline for work request completion will be reset when the prioritization changes.

3.2.3 Work Request Classification Completions. Minor corrective maintenance work requests shall be completed in the timelines given in the below table (units are in calendar days). Major corrective maintenance work requests shall be completed in timeline established in the work request’s fixed period of performance defined by the task order. Government approval must be obtained for minor corrective maintenance work requests taking additional time. Typical reasons additional time would be approved are; (1) material delivery (2) access to the equipment was delayed due to user’s schedule, (3) the work is extensive and to be accomplished on an on-going basis due to mission and or equipment criticality as determined by the government.

Type of Work Request

Number Of Days to Complete Work

Emergency 1

Urgent 5

Routine 30

3.3 Sustainment Repair

3.3.1 Emergency Response. 24 hour a day, 365 days a year response to emergency work requests shall be required, encompassing emergency responses during both regular duty and non-duty hours. The contractor shall receive emergency response calls through applicable COR. For non-duty hours responses, the contractor shall respond to the physical location of emergency or equipment within two (2) hours of government notification to the contractor in order to fix the problem or mitigate the circumstances until the problem can be fully resolved as an urgent or routine work order the following duty day.

Other than Normal Work Hours. The contractor may be required to work other than normal work hours in the following scenarios: response to any emergency and urgent work requests, performing preventive maintenance on mission essential equipment, or performing repair or replacement of mission essential equipment. A piece of equipment is designated mission essential when that equipment cannot be turned off for maintenance, repair, or replacement due to the customer's on-going mission requirements, as determined by the lab SME and annotated in the WBA equipment list. For such equipment, the contractor and government shall work together to facilitate a maintenance and repair schedule. Urgent or emergency repair or replacement actions are to be coordinated with the lab SME and or COR for the purposes of scheduling and access. After hours work requires prior approval of the COR. Scheduled after hours work may include weekdays, weekends, and Federal holidays. Emergency and urgent after-hours work is subject to 24/7/365 activation.

Billing. Both emergency response labor and scheduled after hours work shall be billed to the appropriate overtime contract line item, established by its task order. The contractor shall submit invoices/cost vouchers, as detailed within the Payment Instructions established in the contract.

3.3.2 Major Corrective Maintenance. The contractor shall provide appropriately skilled oversight, administration, and services for all major corrective maintenance repair or replacement activities as codified in the web-based government work request (WR) application WBA-WR. Major corrective maintenance repairs or replacement activities are generally defined as requiring greater than 32 labor hours to complete and for all Task Orders not to exceed $2.5 million per task order. The government anticipates that the contractor may be required to execute up to 25 task orders simultaneously.

3.3.3 Procurement of Materials and Services for Sustainment Repair Activities. Major corrective maintenance repairs or replacements shall be separately negotiated firm fixed price task orders with fixed performance periods. An approved major corrective maintenance work request in WBA-WR will initiate a SME generated task order request (TOR) and be provided to the government contracting office.

Contractor task order pricing shall be based on the most economical standard construction practices. Cost effective practices and products shall be used in project scope development. Unreasonable methods and or estimates to accomplish task orders will not be accepted. Task order pricing shall include all management, labor, material, equipment, (unless furnished by the Government), transportation, and supervision to accomplish the SOW developed from the government provided SOO. The contractor shall develop a comprehensive proposal package that includes but not limited to a SOW developed from the government provided SOO, milestone dates, progress schedule, submittal schedule, and a companion competitive estimate of work. The SEED project (See Appendix M) proposal will serve as the minimum standard required for all Task Order proposals prepared and submitted during Contract execution.

The Contractor shall furnish sufficient technical, supervisory, and administrative personnel to ensure satisfactory accomplishment of the work specified in each individual task order including accomplishment of work by agreed upon milestone dates and progress schedule.

4.0 CONTRACTOR ADMINISTRATION AND PERSONNEL REQUIREMENTS

4.1 Materials and Inventory Management

The contractor shall provide administrative tasks of ordering, receiving, verifying, tracking, inventorying, delivery to work site, and securing of materials and parts bought under this contract. The controlled stock of items shall be maintained and accounted for by the contractor. This control shall apply to items in stock and on order. Reports provided shall be Microsoft Office compatible. The contractor shall maintain an accurate and up-to-date inventory of all materials and parts on-hand or furnished by the government to ensure preventative and repair maintenance operations and performance thresholds established here- in.

Refrigerant Management. Contractor shall follow guidance set forth in AFMAN 32-7089. The contractor shall be responsible for the recovery and recycling of refrigerant or other ozone depleting substances (ODS) from equipment. The contractor shall notify 88 CES/CEOEM through WP Form 1471, “Appliance Input” for any equipment installed/removed that contains refrigerant. The contractor shall provide monthly service order reports that describe the contractor’s response to a refrigerant leak and corrective action per Appendix A, CDRL A005 - Refrigerant Inventory/Service Orders.

Refrigerant Inventory. The contractor shall maintain a refrigerant inventory. No later than five (5) workdays after contract start date, the contractor along with the COR shall conduct a joint inventory of all government furnished refrigerant. The inventory shall identify the refrigerant type, quantity and location where the stock is stored. The inventory initially shall document the refrigerant provided by the government for use on the contract. As service work commences, the inventory shall expand and account/ document all refrigerant used, the date it was used, and the equipment that received the refrigerant. The inventory shall also account for all refrigerant purchased on the contract and be provided as a report IAW Appendix A, CDRL No. A005.

4.2 Personnel Requirements and Reporting.

Key Personnel Positions: Primary Program Manager, Alternate Program Manager, Quality Control Supervisor, Safety Program Manager, Site Lead(s), Procurement Specialist, Office Assistant and Technicians. (See Appendix J for example employee organization chart).

Primary Program Manager shall not have quality control or safety program manager responsibilities and shall not be a technician. Shall be a full-time employee and located at the physical office in BLDG 20057.

Quality Control Supervisor and Safety Program Manager may be the same employee and shall not execute duties as a technician on this contract. This employee may also serve as the Alternate Program Manager. Shall be a full-time employee and located at the physical office in BLDG 20057.

Procurement Specialist

Labs 3/5 - (2ea), Lab's 7, 8, and 9 - (1ea): Full time Procurement Specialist, See Appendix J.

The cost of this procurement specialist shall be included in the contractors overhead. Employee shall be physically located at the designated Lab, see Appendix C.

Labs 4, 6, and 10: The Procurement Specialist duties shall be an additional responsibility for technician(s) with technician level 4 qualifications. The cost shall be included in the contractors PM execution hours. Responsibilities may be accomplished at the Contractor Support Office, See Appendix C.

Primary Program Manager:

Number of Years Experience: Minimum 10 years

Education: Bachelor’s degree in construction management. 15 years of experience as an Engineering Technician level 6 may be substituted for Degree requirement.

Type of Experience: Program management for similar contracts or Industrial Service Management

Certifications: None

Alternate Program Manager:

Number of Years Experience: Minimum 10 years

Education: Bachelor’s degree in construction management. 15 years of experience as an Engineering Technician level 6 may be substituted for Degree requirement.

Type of Experience: Program management for similar contracts or Industrial Service Management

Certifications: None

Quality Control Supervisor:

Number of Years Experience: Minimum 8 total years.

Education: High School Diploma or equivalent, Formal HVAC Technical Training at a trade school or recognized apprenticeship program.

Type of Experience: 3 years of experience in Supervision/Foreman/Site Lead role and 5 or more years of Journeyman level experience in Industrial HVAC.

Certifications: None. NOTE: Quality Control Supervisor can act as the Safety Program Manager with the addition of OSHA #510 and OSHA 30-hour safety course for both Industrial and Construction certifications.

Safety Program Manager:

Number of Years Experience: Minimum 2 years

Education: High School Diploma or equivalent.

Type of Experience: Safety Professional.

Certifications: OSHA #510 and OSHA 30-hour safety course for Industrial and Construction.

Site Lead(s): See Appendix J for qualification recommendations.

Procurement Specialist: See Appendix J for qualification recommendations.

Technicians: See Technician Levels 3-6 in Appendix J for qualification recommendations.

Office Assistant: Lab 8 Only, see Appendix J for qualification recommendations.

• The primary and/or alternate representatives shall be on-site during normal work hours and have full authority to act for the contractor on the installation and possess full contractual signatory authority.

• The primary and/or alternate representative shall be available within one (1) hour to meet in person with government personnel designated by the CO to discuss problem areas. After normal work hours, the primary and/or alternate representative shall be available within two (2) hours of verbal notification.

Support. The contractor shall provide necessary support to the technical teams (lab teams) as required to maintain efficiency and timely work. This includes, but not limited to, material receiving/distribution, quality control, safety, data entry, and administrative support.

Field Offices. Field offices for the technicians will be provided at Labs 3/5, 4, 7, 8 and 9. The Contractor will be provided some on-base office space for the purpose of contract management / Field Office for minor labs (6/10) at Bldg. 20057. See Appendix C, “Base Support Facilities.”

Quality of Support/Service. The Contractor shall accomplish tasks by providing qualified personnel possessing the appropriate combinations of education, training and experience/skills in accordance with (IAW) the PWS requirements. The Contractor shall utilize labor rates and man-hours necessary to accomplish the requirements as outlined in Section 3.0. Additionally, the Contractor shall provide qualified replacement/substitute personnel which meet or exceed the same position standards. The Contractor shall conform to the contract requirements, specifications, and standards of good workmanship (technical, professional, environmental, and safety and health standards).

Industrial Control System (ICS).

• Operation and Maintenance. The contractor shall operate and maintain all CE Industrial Control Systems (See Definition, Appendix E) in accordance with each systems unique design specifications, as reflected on As- Built project drawings, As-Built sequence of operation instructions, and where written modification to those artifacts are approved through CE Design Managers to support system changes.

• Certification and Accreditation (C&A). The contractor shall operate and maintain all ICS hardware and software specified in this contract per As-Built documentation, maintaining the current product line, Platform Information Technology (PIT) versions, and topology as reflected in the ICS archive documentation maintained by the base ICS Information Assurance Manager (ICS IAM). The ICS manufacture product line, hardware model installed, and platform information technology of ICS equipment shall not be change to another product line within the same manufacture, nor shall suitable substitution be installed from other manufactures.

• IAC Plans. The contractor shall operate and maintain ICS systems in accordance with instructions reflected in Information Assurance Compliance (IAC) plans developed by 88 ABW/CE and approved by the Air Force ICS Designated Approving Authority (DAA). Current ICS Plans are maintained by the ICS IAM and include Database Backup Plan, Disaster Recovery Plan, System Security Plan, Continuity of Service Plan, Audit Artifact Plan, etc.

• Exercise and Drills. The contractor shall participate in scheduled Disaster Recovery Plan exercises. The exercise can be an actual exercise or a tabletop exercise. Exercises are required annually at minimum. The ICS IAM is responsible for determining exercise type and scheduling of exercise, documenting date, time, and attendance roster.

• Inspections. The contractor shall participate as needed in all ICS inspections to include unannounced or prior announced 3rd party Information Assurance (IA) inspections.

• Information Technology Equipment. The contractor shall connect and access ICS equipment through government owned IT equipment only. This includes government owned - government maintained, government owned – contractor maintained, Civil Engineering Virtual Local Area Network (CE VLAN) connected ICS systems, and stand-alone ICS systems.

• Restrictions. Only contractor employees properly vetted for accessing the CE VLAN and ICS assets through the ICS IAM can request IT equipment for the performance of ICS duties. No Contractor owned or privately owned IT equipment can be used to connect to ICS or CE VLAN assets.

• Selection. Request for government IT equipment by the contractor shall be evaluated and provided at the government’s discretion. IT equipment type shall be selected and approved by the government-based ICS requirements provided in the contractor’s written request. The contractor shall submit a written request for IT equipment, including a control roster of personnel ITE shall be assigned to for the performance of ICS duties described in the PWS.

• Compliance Inspection. All IT devices connected to ICS and CE VLAN assets shall be surrendered upon request of the government. That request can be through contract CO, COR, or base ICS IAM, Security Forces, IT Equipment Custodian (ITEC) or by an IA official exercising their duties during an official IA exercise, drill, or inspection. Inspections include those requirements identified in Appendix H Information Assurance Requirements.

• IT Updates and Patching. Contractor personnel shall make available government IT equipment as requested so software updates, upgrades, and patches can be installed to ensure DOD and AF IA controls are being enforced. The contractor shall not install unauthorized software, firmware, or code on government IT equipment.

• Subcontractor Service. When services of subcontractors are performed, the contractor shall ensure that the subcontractor meets the same conditions and requirements identified in Appendix H; Information Assurance Requirements.

• ICS Technical Expert. The contractor shall submit in writing to the COR an annual listing of their ICS personnel designated as Technical Expert for every ICS system responsible for servicing under this PWS. A Technical Expert must be designated and available to assist during IA Validators during ICS Risk Assessments, Reevaluation of Certification & Accreditation Packages, and System Identification Profile (SIP) development.

Transition Planning. The Contractor may not be given an official transition period prior to the start of this TO. However, contract award will occur with adequate time for the contractor to prepare for the need date. The Contractor is still responsible for submitting applications to obtain Contractor identification badges; vehicle passes; Base internet and e- mail connectivity; etc. The Contractor shall familiarize all Contractor personnel with equipment location and operation, workflow, to include work scheduled, work in progress, reporting, priorities, forms, documents, scheduling, storage, safety, security, and quality control procedures. The Contractor shall make arrangements with the COR(s) to access the government facilities, if needed. The Contractor shall not interfere with the production efforts of incumbent Contractor personnel. Weekly telecons may be held with the Contractor, CO, CE PM, and CORs, to discuss progress toward meeting the contract start date, report accomplishments and address associated risks.

Kick-Off Meeting. The Contractor shall attend the contract kick-off meeting with the CO, CE PM, and CORs within two (2) weeks (approximation) of Contract Award. The Contracting Officer will coordinate and confirm the date, time and location of the kick-off meeting.

Reports. The government has developed reports within the application. The reports are generated based on day/time; therefore, it is imperative the contractor inputs/edits data real time to ensure accurate reports.

The government will work with the contractor on minor modifications to the reports, or to generate additional reports deemed beneficial to the government.

Data Entry. The contractor shall provide timely data entry into government computer systems to (1) Authorize all Materials purchases (WBA-Procure), (2) Initiate work requests (WBA-WR), (3) Update databases (WBA-PM) and (4) retrieve reports as indicated in this PWS. Timeliness is required to minimize mission disruption. NIPRNet access is required. See Appendix “H” for Information Assurance requirements.

Monthly Status Report. The Contractor shall provide a monthly status report not later than (NLT) 15 calendar days after the end of each month. The monthly status report shall be uploaded to the CE SharePoint Site. The report shall: 1) show all funds loaded, invoiced, outstanding and available balance by lab, 2) summarize accomplishments of the previous month, 3) discuss major issues and/or concerns, and recommend solutions,

4) discuss Contractor personnel assigned/vacancies, 5) summarize any projected funds shortages, 6) provide a profile of manpower usage and 7) Document contractor QC inspections. Reference Appendix A, CDRL A004 – Monthly Status Report.

Management of Personnel. The Contractor shall establish processes and assign appropriate resources to effectively administer the contract. The contractor workforce shall be staffed to 95% of contractual Organizational Chart within first 60 calendar days of contract award. The Contractor shall provide for all management and support of Contractor personnel. The Contractor shall assign tasks and maintain proper and accurate time keeping records of personnel assigned to work on the contract / task order. The Contractor shall maintain a stable workforce staffed in accordance with the contractor’s proposal. The contractor shall minimize the impact of any turnover and/or disruptions to the government and/or mission. The Contractor shall ensure continuation of services during personnel absences due to sickness, leave, and voluntary or involuntary termination from employment such that there is no negative impact to the government mission. Upon notification of a pending vacancy, the Contractor shall provide written documentation to the CO and the COR at least two weeks in advance of vacancy or sooner when possible.

In the case of a no-notice departure, the Contractor shall immediately notify the CO and COR in writing.

This written notification shall include the date and time the position will be vacant, anticipated replacement date, and management plan and correction action, if needed, to ensure task mission is not impacted or degraded. Additionally, the Contractor shall fill the vacancy within 60 business days. If the vacancy cannot be filled within the required 60 business days, the Contractor must provide written notification to CO. The CO may direct removal (permanent or temporary) of personnel for security, safety, or health reasons, upon discovery of fraudulent credentials/qualifications, or when Contractor personnel behave in an unprofessional manner that would be considered unacceptable by a reasonable person.

Labor Pooling. Labs 6 and 10 are the only labs where labor pooling is acceptable. Labs 3/5, 4, 7, 8 and 9 will have personnel exclusively assigned to that lab.

Training. The Contractor shall employ fully qualified employees with the required knowledge and expertise as described in Appendix J. However, if government-unique training is required to perform Contractor personnel duties, then written approval must be obtained from the CO prior to attending the training.

WBA-Training. The Government will provide web-based training, to the contractor, for the use of the Government provided Web-Based Application (PM, WR, Procure).

Combating Trafficking in Persons (CTIP). Trafficking in Persons (TIP) is a worldwide problem posing a transnational threat involving violations of basic human rights. The DoD has a zero-tolerance policy for TIP. As part of the 2013 National Defense Authorization Act, the Pentagon is required to take action against any contractor engaging in any activities related to labor trafficking, sex trafficking and child soldiering. The contractor should familiarize its employees with TIP by going to the DoD CTIP site at:

http://ctip.defense.gov/Home.aspx. The contractor should immediately report all suspicious activity of its employees to the COR or CO.

Identification. Contractor employees shall clearly identify themselves as “Contractors” at all times. This includes all communications (telephone, mail, electronic mail (email) and faxes), meetings, attendance sheets, and documents. In addition, Contractor personnel shall identify their company affiliation in email signature blocks. Contractor personnel are required to wear or prominently display installation identification badges or contractor-furnished, contractor identification badges while visiting or performing work on a government installation.

Place of Performance and Duty Hours. Place of performance is: Wright Patterson AFB, OH.

During all applicable periods of performance, the Contractor shall provide eight (8) hours per day, forty

(40) hours per week, of support (excluding federal holidays, Contractor employee(s) vacation and sick leave, and base closure dates).

Normal core duty hours are 0700 to 1600, Monday through Friday. Individual work schedules shall be coordinated with the COR to satisfy overall mission requirements. The government reserves the right to require the contractor work non-typical shifts, such as 1200-2000 or 1600-2400.

Federal Holidays

The following Federal holidays are observed under this contract:

Holidays Dates New Year's Day 1 January Martin Luther King's Birthday Third Monday in January President's Day Third Monday in February Memorial Day Last Monday in May Juneteenth National 19 June Independence Day 4 July http://ctip.defense.gov/Home.aspx

Labor Day First Monday in September Columbus Day Second Monday in October Veteran's Day 11 November Thanksgiving Day Fourth Thursday in November Christmas Day 25 December

NOTE: If the duty location is closed, no Contractor services will be provided unless authorized by the CO in writing. The Contractor shall be responsible for notifying its employees of installation closures.

Schedule. The Contractor shall respond to government requests for…