SOW_VOL1_27Jul09.doc

ATTACHMENT 4

STATEMENT OF WORK

BASE RESTAURANT CONCESSIONAIRE CONTRACT

TINKER AFB, OKLAHOMA

Date: 24 July 2009

VOLUME 1: BASE RESTAURANT FOOD SERVICE MANAGEMENT

A-1. Overview: The Contractor shall provide all labor, materials, equipment (except as specified in this Statement of Work (SOW) as Nonappropriated Funds Instrumentalities (NAFI) furnished property or services), transportation, personnel, supervision/oversight and all incidentals necessary to perform an integrated system for the management and delivery of employee/food services at the Base Restaurant Facilities located at Tinker AFB, Oklahoma.

A-2. Performance Period: This contract shall include a 30 day phase-in (transition) period and a period of performance of five (5) years.

B-1. Phase-In Period: The contractor shall ensure full manning is available in each functional area according to submitted proposal and this SOW. The contractor shall provide and maintain properly trained, qualified, and certified personnel starting with the first day of the phase-in period performance period. The contractor shall ensure a smooth transition of work effort from the current operations and locations to contractor operations and locations. The contractor shall become familiar with work and personnel requirements during this period. This includes obtaining security clearances/badges, entry badges, training requirements, developing work plans and procedures, inventory of NAFI furnished Equipment (AFI 34-204, Property Management, and SOW) and finalizing quality control plans and procedures.

B-1.1 Security clearance/badges: The contract manager or alternate shall complete a “Request for Identification Credential (AFMC Form 496) for each employee of the contractor requiring access to Tinker Air Force Base. The request shall be submitted to Pass and Registration (Bldg 590). The government will provide a complete “Identification Credential” (AFMC Form 387), which shall be issued, displayed and surrendered at contract completion. The contractor shall ensure that all employees have the proper identification credentials prior to entering Tinker Air Force Base.

B-1.2 Building 3001 Entry Badges: The contract manager or alternate shall complete a “Security Badge Form” (MADWRS Form 005) for each employee who requires access to Bldg 3001. After completion, the request must be submitted to Bldg 3001 Badge Office. The 3001 Badge Office will provide badges that must be displayed at all times while in Bldg 3001. The contractor shall ensure that all employees have the proper identification credentials prior to entering Bldg 3001.

C-1. Description of Work:

C-1.1 The NAFI shall establish a strategic, contractual, partnership with a commercial employee/food service management company, hereby referred to as the “contractor”, for the purpose of improving the management and delivery of employee/food services at Tinker Air Force Base, Force Support Squadron, and Base Restaurants located in Oklahoma City, Oklahoma.

C-1.2 Contractor shall manage and deliver employee/food services which enhances the work environment of Tinker employees, that contributes towards the achievement of strategies aimed at attracting new business and new customers for the Base Restaurant and its facilities resulting in a more satisfied and loyal workforce while providing a percentage of gross sales to the NAFI.

C-1.3 The contractor shall make investments, facility upgrades, and equipment purchases in support of this contract to accomplish the desired new concepts and the services called for herein. In order to achieve the desired new concepts and services in a reasonable amount of time (as determined by Contracting Officer and Contracting Officer Representative) the contractor may utilize existing Government-owned facilities and NAFI owned equipment in addition to any other capital investments and equipment furnished by the contractor.

C-1.4 Contract includes all automated vending operations as laid out in Statement of Work, Volume 2: Base Restaurant Vending, dated 11 June 2009. Any products offered by the contractor, that are the same or similar in nature to those being offered under the vending program, shall be priced at no less than the prices established for such items dispensed by the automated vending operations.

C-2 Definitions:

C-2.1 Within this request for proposal, the terms “Government” and “NAFI” are used in an interchangeable way.

C-2.2 The term “basic food service required,” defined as an appropriate selection of foods, as mutually determined between the contractor and the Sustainment Services Flight Commander (hereafter referred to as the Contracting Officer Technical Representative (COTR)), is provided for breakfast, lunch, evening meals as required in section C-4 Hours of Operation, and between meal breaks.

C-2.3 “Gross receipts” is defined as the total amount received, realized by or accruing to the contractor from all sales, for cash or credit, of services, materials or other merchandise, made pursuant to the privileges authorized by this contract, rendered at/or from the various facilities. All revenue shall be deemed to be received at the time of determination of the amount due the contractor for each transaction, whether cash or credit, and not at the time of billing or payment, unless otherwise specifically stated in this contract. Any taxes imposed by law shall be separately stated and paid by the customer, and directly payable to the taxing authority by the contractor, and shall be excluded from the gross receipts. The value of meals served to contractor employees, as part of the job benefits will also be excluded from gross receipts.

C-2.4 Contracting Officer’s Technical Representative (COTR): The contracting officer (CO) has designated the Sustainment Services Flight Commander to act as his/her technical representative in the administration of this contract – such responsibility cannot be re-delegated. The COTR shall monitor the work being performed to ensure its compliance with the SOW. The Contracting Officer is the only individual allowed to direct a change to this SOW. Any work performed as a result of a changed condition or at the request of the COTR or any other individual without first obtaining Contracting Officer approval is done at the contractor’s expense/risk.

C-3 Facilities to Be Operated:

C-3.1 Contractor shall establish and operate in his/her company’s name, the NAFI furnished food/employee service facilities as described in below subparagraphs for the purpose of dispensing food, nonalcoholic beverages, and such other items/services authorized by the COTR. The building numbers listed correspond to the building location at Tinker Air Force Base. For facilities not listed as “basic food service required” the type of services provided shall be mutually agreed upon among the contractor, CO, and COTR and may be included in the contractor’s proposal. The contractor should be prepared to expand food services provided beyond facilities listed below, if the needs of the Government should change, and shall be mutually agreed to by the contractor, CO, and COTR. The contractor shall provide a food court and a central production kitchen to serve as a central hub with other facilities as satellites of that hub – see paragraph C-3.1.1.

C-3.1.1 The Area “C” Cafeteria (Bldg. 3001) Seats approximately 375 people and is the primary eating facility. It is comprised of approximately 10,700 square feet. The central production kitchen is located at this location along with a full bakery and coffee kiosk. (Basic food service required).

C-3.1.2 The Superfortress (Bldg. 3001) Seats an estimated 250 people and is comprised of approximately 9,550 square feet and is located in the west side of bldg 3001. Currently operates as a traditional cafeteria supported by the central kitchen. (Basic food service required).

C-3.1.3 Alice’s (Bldg. 240) is comprised of approximately 1,550 square feet and located in the base operation area. Currently operates as Contractor storeroom.

C-3.1.4 The Oklahoma Room (Bldg. 3001) Seats approximately 88 people, is approximately 775 square feet and located next to the Area C large cafeteria. Due to its close proximity to the food court, this location shall be used for all catering in bldg. 3001.

C-3.1.5 The Tinker Aerospace Complex (Bldg. 9001) Houses 50 people with the potential of 6000 at the end of 2014. Currently operated as vending location, it is anticipated to transition to mobile food cart, convenience store, and cafeteria as population needs warrant.

C-3.1.6 In addition to the above food facilities, the contractor shall establish and operate a distribution system whereby food, nonalcoholic beverages, and such other items/services as authorized by the COTR, are made available to the base restaurant’s three (3) satellite sales counters. The contractor shall be prepared to deliver employee/food services in a manner that enhances the work environment of Tinker employees, as well as contributes towards the achievement of strategies aimed at attracting new business and new customers for the Base Restaurant. Examples of such systems include on-site catering; building-to-building rotation of specialty carts; limited base-wide delivery service of selected food court offerings; mobile facilities; pre-prepared microwave meals for second and third shift employees; selected snack offerings; etc.

C-3.1.7 Contractor may, as mutually determined among the contractor, CO, and COTR:

C-3.1.7.1 Establish and operate in the contractor’s name, other employee services such as end-of-day and evening take-out service of pre-prepared meals, dry cleaners, hair salons, florist shop, etc.

C-3.1.7.2 Establish and operate in the contractor’s name, other innovative partnership/contractual arrangements with other organizations, both public and private, that would directly contribute to the employee/food services operation at Tinker Air Force Base – such as providing food services for the on-site Force Support Squadron day care facility; working with the on-site Tinker Fitness Center to promote the health and welfare of Center patrons; working with local colleges/universities, vocational schools, and other institutions to provide learning opportunities in exchange for resources to support the employee/food services provided at the Center; etc.

C-3.1.8 Contractor working in partnership with the NAFI, shall provide advice and recommendations on all matters related in achieving the employee/food services called for herein to include recommendations on equipment, layout of each facility, motifs, themes, décor, etc.

C- 4 Hours of Operation:

C-4.1 Contractor shall operate the various facilities as outlined below with actual hours of operations to be mutually determined among the contractor, CO, and COTR:

C-4.1.1 Area “C” Cafeteria (Bldg. 3001) – Breakfast hours shall be 6:00 - 9:30 a.m. and lunch hours shall be 11:00 a.m. - 2:00 p.m. The central production kitchen shall remain open and operational as long as necessary in order to support the other food services offered at the Center.

C-4.1.2 Superfortress (Bldg. 3001) – This facility shall be used to provide for the same services and hours as called for in paragraph C-4.1.1 above and will remain operational for the second shift from 6:00 am until 8:00 pm.

C-4.1.3 Satellite Sales Counters (3) - These facilities shall maintain operating hours and provide services as mutually determined viable between the contractor, CO and the COTR. Due to efficiencies associated with a central production kitchen, most foods offered at this facility shall be prepared via the central production kitchen. A variety of grab and go, plus snack items shall also be offered at all sales counters.

C-4.1.4 Oklahoma Room (Bldg 3001) - This facility shall maintain operating hours and provide services as mutually determined viable between the contractor, CO and the COTR. Due to efficiencies associated with a central production kitchen, most foods offered at this facility shall be prepared via the central production kitchen. Primary use of this room is for catered functions.

C-4.2 All locations having adjoining seating areas shall remain continuously open for employees use for breaks from 6:00 a.m. until 3:00 p.m.

C-4.3 Hours and types of service may be changed by mutual agreement between the contractor, CO and the COTR. In any/all instances, adequate notice of changes, a 30 day minimum, shall be given in writing, Center-wide, to allow fulfillment of labor management contract responsibilities, notification of employees and customers.

C-5 Contractor Responsibilities:

C-5.1 Contractor shall provide prompt, efficient, and courteous service, and avoid undue interference with the operation of buildings in which services are provided. Licenses and permits shall be obtained as required by State and local authorities, and all applicable building, health, sanitary, and other regulations and laws shall be observed. Standards and guidelines shall be determined by the following: AFI 48-116, Food Safety Program; AFI 40-104, Nutrition Education and DOD 5500.7-R, Joint Ethics Regulation. The Contractor shall obtain the forms and publications necessary to perform the work in this contract via the internet at http://www.e-publishing.af.mil or other Government internet sources. In the event that a Federal Publication is not available online, the NAFI shall provide the publication upon written request by the Contractor. The Contractor is responsible for complying with any changes to the above publications as they come into effect.

C-5.1.1 Contractor shall pay all fees, costs, or other charges incident to or resulting from operations under the agreement. Reasonable care shall be exercised in the use of space and NAFI owned equipment and, upon termination of the contract, the contractor shall yield such space and equipment in same condition as when received, except for ordinary wear and tear, and damage or destruction beyond contractor’s control and not due to the contractor’s fault or negligence. Contractor is responsible for all state, local and federal taxes resulting from operations under the agreement.

C-5.1.2 The Contractor shall be responsible for all costs associated with telephone service used in order to fulfill the terms of this contract. The Contractor shall furnish and maintain all cash register (Point of Sales). The Contractor shall transition to prorietary system within 60 days of start of performance period. The Contractor will be responsible to pay all costs to support and maintain the Aloha Systems during transitional period to proprietary system.

C-5.2 Menus – Contractor shall maintain menu rotations, tailored accordingly for each facility’s unique needs, as mutually agreed upon by the contractor, CO and the COTR. Contractor shall meet business and industry standards of quality and nutrition, and comply with and support the most current edition and all subsequent revisions of U.S. Dietary Guidelines for Americans (i.e., offer foods free of all trans fat, low in total fat, saturated fat, cholesterol, sodium, sugar; such as lean meats, low-fat dairy products, vegetables, fruits and grain products). The presentation of food, in the various facilities, shall be consistent with food service industry standards for comparable commercial facilities. Contractor shall work with the COTR to discuss mutual objectives, including but not limited to service levels, menus, marketing strategies, etc.

C-5.2.1 The contractor shall furnish to the COTR the menu rotations with the individual suggested prices and portions for each item. This shall be accomplished yearly or as requested by the COTR. Any changes to the menu, prices or portion changes shall be coordinated with the COTR at least 90 days prior to the actual change.

C-5.2.2 Contractor shall adhere to the food pricing submitted in their proposal. The COTR shall examine contractor’s food, labor, and other costs, monthly, to ensure the adequacy of the contractor’s cost control procedures. Any change in proposed pricing must be achieved by mutual agreement between the contractor, CO, and COTR.

C-5.2.3 Easy-to-read menus with prices listed shall be prominently displayed for the information of patrons. Any desired advertising/marketing, to be conducted outside of the individual facilities premises, shall be mutually agreed upon by the contractor, and the COTR.

C-5.2.4 The COTR with CO concurrence reserves the sole right to determine, control, and approve the nature and type of merchandise and services, which shall be sold or furnished by the contractor. If the contractor refuses or fails, within 48 hours after receipt of written notice from the CO, to discontinue the sale of any product or service which the CO and COTR determines should not be dispensed, can be cause for the commencement of termination procedures as outlined in C-5.5.3.

C-5.3 Required equipment and small-wares not furnished by the NAFI shall be furnished by the contractor who shall replace such equipment and small-wares when necessary because of loss, wear, breakage, or obsolescence. Contractor furnished equipment and small-wares shall be of the same quality in keeping with that of commercial industry standards. Contractor shall provide a list of equipment and small-wares they propose to furnish with their proposal.

C-5.3.1 An itemized priced inventory shall be made on all contractor furnished equipment with an approved signed copy by the CO and COTR being filed with the contract.

C-5.3.2 All contractor furnished items/materials shall be subject to NAFI approval.

C-5.3.3 Contractor shall coordinate with the CO and COTR, not less than 14 business days, and Civil Engineering pertaining to location and means of attachment, before installing any equipment, connecting any electrical, gas, or water-using equipment, or attaching shelving or other major fixtures.

C-5.3.4 Upon the expiration or termination of this contract, the contractor agrees to offer for sale to the NAFI or successor, any/all equipment and small-wares purchased by the contractor under this contract for an amount equal to the salvage value plus any un-amortized costs as specified in Attachment 1: Buy-back Provision and Termination Provision of the SOW. The NAFI shall not be held liable for such costs in the event it decides not to exercise its option to purchase or arrange for purchase of the afore-mentioned equipment and small-wares.

C-5.3.5 Contractor shall be responsible for all contractor furnished equipment costs required for needed adjustment and repairs to ensure equipment is maintained in a satisfactory condition. Contractor shall promptly perform needed repairs when required.

C-5.3.6 Contractor shall maintain a preventive maintenance program along with documentation for all contractor furnished equipment. Failure by the contractor in performing preventive maintenance on the equipment shall result in NAFI providing the services and/or obtaining the services of a recognized maintenance company, and in either case, billing the contractor for the costs of such services.

C-5.4 Contractor shall serve tasty, appetizing, and quality food, under clean and sanitary conditions in accordance with the provisions and recommendations contained in the US Food and Drug Administration 2005 Food Code with all current supplements. All foods served shall be wholesome and free from spoilage, free from adulteration and misbranding, and safe for human consumption. Uncooked items, such as fresh fruits, shall be clean and free from blemish. All foods, when served, shall be attractive in appearance and correct in temperature and consistency. They shall be crisp, moist, dry, tender, etc., as may be appropriate in each case.

C-5.5 Contractor’s employees shall be physically able to do their assigned work and free from communicable diseases. Contractor shall follow the guidelines set forth in the Food Service Sanitation Manual, Public Health Service Publication No. (FDA) 78-2081, and any local codes and regulations relating to food service sanitation and procedures.

C-5.5.1 Contractor shall submit with its proposal a comprehensive health and sanitation plan which meets or exceeds the standards within the current National Food Safety Code, if acceptable, it shall become a part of the resulting contract.

C-5.5.2 Contractor shall employ a sufficient number of personnel to maintain sanitary conditions and to ensure prompt and efficient service at all times. All employees shall be sober, conscientious, neat, and courteous. Contractor must at all times provide an adequate staff of employees to perform the varied and essential duties inherent to a successful, world class employee/food service operation.

C-5.5.3 Contractor shall furnish a professional, full-time, qualified employee/food service manager responsible for the operation of all facilities. The manager shall be subject to NAFI’s approval. At a minimum, the manager shall have two years consecutive experience in a position with a comparable number of employees, approximately eighty (80). Contractor’s manager shall have the authority to effectively manage the day-to-day operation of the various facilities relative to supervision and training of personnel, menu planning, purchasing, cost control, sanitation, etc. The Manager or his/her representative shall be onsite at all times which the facilities are operational, for the duration of this contract. Contractor’s manager shall be replaced with 30 days written notice upon receiving written notification from the CO outlining the operational deficiencies which are determined to be a result of inferior management capabilities. A contractor management representative, other than the onsite manager, shall periodically visit all facilities, as mutually agreed upon between the contractor, CO and the COTR, for general supervisory purposes.

C-5.5.4 Contractor’s employees shall wear appropriate distinctive clothing such as blouse, shirt, or other uniform as means of identification during the time they are working in a facility. Legible name badges, identifying each employee, shall be furnished by the contractor and displayed as part of the uniform.

C-5.5.5 Contractor shall provide adequately trained relief personnel to substitute for the regular employees when they are absent; ensuring that a high quality employee/food service operation is maintained during all hours of operation.

C-5.5.6 Contractor shall require employees to comply with instructions pertaining to conduct, Appendix C-1: Safety Specification and building regulations in effect for the control of persons in the facility or as directed by the building custodian.

C-5.5.7 Contractor shall maintain an employee-training program that shall continue for the duration of the contract period to ensure that employees perform their jobs with the highest standards of courtesy, efficiency and sanitation.

C-5.5.8 All articles found by the contractor, contractor’s employees, or by patrons turned in to the contractor shall be turned in to a designated point for lost and found items.

C-5.6 The contractor shall develop and adhere to, a Quality Assurance Plan (QAP). The Contractor’s QAP shall reflect the procedures addressing the areas identified below:

C-5.6.1 Description of the inspection system that shall cover all services listed in this SOW. Description shall include specifics as to the areas to be inspected, along with the frequency of inspections.

C-5.6.2 Description of what methods shall be used for identifying and preventing defects in the quality of service performed.

C-5.6.3 Description of what records shall be maintained to document inspections and corrective or preventive actions taken. Records of inspections shall be maintained and provided to the NAFI, as requested, throughout the contract performance period. At the termination or expiration of the contract all records shall become the property of the NAFI.

C-5.7 Contractor shall maintain an effective program for the extermination of rodents, insects, bugs, and vermin in all areas assigned for the provider’s use, and shall coordinate these efforts with the COTR.

C-5.8 Reserved.

C-5.9 Contractor shall furnish all labor, supplies, materials, equipment, and supervision necessary to maintain the various facilities in a clean, orderly, and sanitary condition at all times in accordance with industry standards.

C-5.9.1 Contractor shall furnish custodial services for the space assigned within each facility. This includes lunchrooms, kitchens, stockrooms, restrooms, locker rooms, offices, dock areas, and any other such areas used for the food service operations including window cleaning services, cleaning of floors and rugs, cleaning of tables, chairs, and other such services as required to keep all areas assigned and used by the provider in a safe and hygienic working condition in accordance with industry standards.

C-5.9.2 Contractor shall be responsible for cleaning all food service equipment, systems, and vent hoods, including the vent hood fire protection equipment. This shall include cleaning all hoods and duct systems from the grill to the exit of the building on the roof or out of the wall. Maintenance and cleaning of duct systems shall be such that it meets operational, standard commercial practices, safety, fire, and health requirements.

C-5.9.3 Contractor shall clean and maintain all grease traps to the point of entrance into the sewer system. In addition, contractor shall be responsible for arranging and paying for commercial services associated with the storage and disposal of all grease products.

C-5.9.4 Contractor shall be responsible for all repairs to Government furnished building structures and facilities necessitated by its own negligence, or the negligence of its agents, employees or vendors. Contractor shall coordinate all repairs with the CO, Base Civil Engineering and the COTR within three (3) business days of any damages.

C-5.9.5 Failure by the contractor in keeping any of the facilities in a clean, orderly, and sanitary condition, satisfactory to the COTR, shall result in the NAFI providing the services and/or obtaining the services of a recognized janitorial company and billing the contractor for the cost of such services.

C-5.10 Contractor shall not:

C-5.10.1 Store, sell, or dispense, on Government premises, any beverage having any alcoholic content;

C-5.10.2 Remove any NAFI owned equipment (except for repair but only after coordination with the CO and COTR);

C-5.10.3 Use the premises furnished by the NAFI to prepare foods or beverages for sale at any location other than those stated within the SOW or as approved by the CO and COTR;

C-5.10.4 Use any of these facilities for advertising of non contract related products or services, or state or imply Government endorsement of its business;

C-5.10.5 Interfere with the Government’s activities in the buildings wherein the contractor is serving foods; except as permitted by the CO and COTR;

C-5.11 The NAFI shall not be responsible in any way for damage or loss occasioned by fire, theft, accident, or otherwise to the contractor’s stored supplies, materials, or equipment, or the employees’ personal belongings. Any personal injury or physical damage to the building or equipment resulting from fire or other causes shall be immediately reported to the CO and COTR.

C-5.12 Equipment Improvement. The Contractor shall be responsible for the following improvements:

C-5.12.1.

In main dining and serving areas:

Remove and dispose of all existing dining tables and replace with new.

Replace existing dining chairs.

NAFI will remove all existing dining chairs.

Install new modern artwork on walls.

C-5.12.2

Superfortress:

Remove and dispose of all existing dining tables and replace with new.

Replace existing dining chairs.

Install new modern artwork on walls.

NAFI will remove all existing artwork.

C-5.12.3 Additional Equipment Improvements

Contractor may propose additional improvements to equipment either in the form of contractor furnished equipment or replacements/upgrades to government furnished property, subject to approval by the CO and COTR.

C-5.12.4 All decor upgrades will be bright and modern and must be approved by CO, COTR, and base interior designer.

C-6. NAFI FURNISHED PROPERTY AND SERVICES:

The NAFI will provide, without cost, the NAFI Furnished Property and Services listed herein and in Statement of Work (SOW) Appendix A-1 to support Base Restaurant at Tinker AFB, Oklahoma. The Contractor shall conform to the provisions of Air Force Instruction (AFI) 31-101, The Air Force Installation Security Program, and Tinker Instruction (TI) 31-101, Installation Security Program, for safeguarding all NAFI Furnished Property. The Contractor shall ensure all NAFI FURNISHED PROPERTY is secured at the close of each workday. This NAFI FURNISHED PROPERTY shall only be used for the performance of this contract. All NAFI FURNISHED PROPERTY shall remain property of the NAFI during contract performance, expiration, and/or termination. The Contractor shall be responsible for all costs related to making the NAFI FURNISHED PROPERTY available for use such as payment for all transportation, installation, or rehabilitation costs.

C-6.1 NAFI Furnished Property – “As Is” Condition C-6.1.1 NAFI FURNISHED PROPERTY is provided in an “As Is” Condition and listed in SOW Appendix A-1. Use is in accordance with FAR 52.245-1, Alt 1, FAR 52.245-9, and this SOW. FAR 52.245-1, Alternate 1 (d) (2) (ii) is not applicable NAFI FURNISHED PROPERTY listed in Appendix A-1. FAR 52.245-1, Alternate 1 (d) (2) (iii) is applicable NAFI FURNISHED PROPERTY listed in Appendix A-1 – “As Is”. As used in these clauses, the term “Government” is deleted and the abbreviation “NAFI” is substituted in lieu thereof. The NAFI makes no warranty with respect to serviceability, and/or suitability of the NAFI FURNISHED PROPERTY for contract performance. Any repairs, refurbishment, or replacement shall be at the Contractor’s expense (includes all costs associated with the repair, refurbishment, or replacement and transportation).

The Contractor shall promptly repair, refurbish, or replace the NAFI FURNISHED PROPERTY Furnished on an “As Is” Condition because the Contractor shall continue to be responsible for contract performance. If the Contractor repairs or refurbishes NAFI FURNISHED PROPERTY at the Contractor’s expense, the NAFI still retains title to the repaired/refurbished NAFI FURNISHED PROPERTY. If the Contractor replaces NAFI FURNISHED PROPERTY at the Contractor’s expense, the Contractor shall have title to all replacement property.

C-6.1.2 Physical Inspection of the NAFI FURNISHED PROPERTY listed in SOW Appendix A-1 can be done during Site Visit Scheduled by the Contracting Officer identified in the Solicitation. The Contractor shall clearly mark NAFI Furnished Property to distinguish it from Contractor Furnished Property after physical inspection and inventory detailed in C-6.2.

C-6.2 Physical Inventory The Contractor shall conduct a physical inventory of NAFI Furnished Property pursuant to the Federal Acquisition Regulation (FAR) 45. After Contract Award, when NAFI FURNISHED PROPERTY Lists are Updated, No NAFI FURNISHED PROPERTY Items shall be removed from the preceding NAFI FURNISHED PROPERTY List. The location of the NAFI FURNISHED PROPERTY Items shall be indicated in the Disposition Column.

C-6.2.1 Phase-In (Transition) Joint Inventory The Contractor and the COTR shall complete the joint inventory of all NAFI FURNISHED PROPERTY listed in Appendix A-1 no later than fifteen (15) business days after the start of phase-in (transition). During the joint inventory, the Contractor and the COTR shall jointly determine and document the condition (suitable or unsuitable) of all NAFI FURNISHED PROPERTY listed in Appendix A-1.

If the Contractor does not participate in the inventory, the Contractor shall accept as accurate the inventory list(s) and stated condition of NAFI Furnished Property provided by the NAFI (signed by the COTR).

Within ten (10) business days after completion of the inventory, the Contractor shall provide the Contracting Officer the inventory list of the final accepted NAFI FURNISHED PROPERTY items signed by the Contractor and the COTR. The final accepted NAFI FURNISHED PROPERTY inventory list shall identify all missing NAFI FURNISHED PROPERTY and the condition of all the NAFI FURNISHED PROPERTY.

The inventory list shall be used for the DD Form 1149 (Requisition and Invoice/Shipping Document) In-Place Transfer. At a minimum, the DD Form 1149 shall be signed by the Contractor Representative (who is authorized to bind the company), the COTR, and the Contracting Officer.

The inventory list used to accomplish the DD Form 1149 In-Place Transfer, Appendix A-1, will be incorporated as the updated NAFI FURNISHED PROPERTY, and will become Appendix A-1B by bilateral contract modification.

C-6.2.2 Annual Joint Inventory The Contractor and the Government COTR shall complete a joint inventory of all GFP annually as determined by the COTR.

Within five (5) business days after completion of the inventory, the Contractor shall provide to the Contracting Officer the inventory list(s) signed by the Contractor and the COTR.

The inventory listshall be used to update the DD Form 1149 In-Place Transfer. As a minimum, the DD Form 1149 shall be signed by the Contractor Representative (who is authorized to bind the company), the COTR, and the Contracting Officer.

The inventory list used to accomplish the DD Form 1149 In-Place Transfer will be incorporated as the updated NAFI FURNISHED PROPERTY Appendix A-1B by bilateral contract modification.

C-6.2.3 Phase-Out (Transition) Joint Inventory The Contractor and the COTR shall complete a joint inventory of all NAFI FURNISHED PROPERTY no sooner than forty (40) business days and no later than twenty (20) business days prior to the end of the performance period. During the joint inventory, the incumbent Contractor and the COTR shall jointly determine and document the condition of all NAFI FURNISHED PROPERTY.

Within five (5) business days after completion of the inventory, the Contractor shall provide to the Contracting Officer the inventory list signed by the Contractor and the COTR.

The inventory list shall be used to update the DD Form 1149 In-Place Transfer. At a minimum, the DD Form 1149 shall be signed by the Contractor Representative (who is authorized to bind the company), the COTR, and the Contracting Officer.

The inventory list used to accomplish the DD Form 1149 In-Place Transfer will be incorporated as the updated NAFI FURNISHED PROPERTY Appendix A-2 by bilateral contract modification unless determined otherwise by the Contracting Officer.

C-6.3 Loss, Damage, Destruction, or Theft (LDDT) Except for reasonable wear and tear to NAFI FURNISHED PROPERTY or for NAFI FURNISHED PROPERTY properly consumed in performing this contract, the Contractor shall be liable for Loss, Damage, Destruction, or Theft of NAFI FURNISHED PROPERTY IAW 52.245-1, Alt I. Compensation shall be effected by direct payment to the NAFI as determined by the Contracting Officer. The amount of compensation due the NAFI by the Contractor shall be the Intrinsic Value of the property, as determined by the Contracting Officer, i.e., the amount of compensation due to the NAFI may range from Scrap Value, Salvage Value, Repair Cost, or Replacement cost, as determined by degree of damage or loss and the continuing need of the NAFI for that property. Immediate notification (within one business day) of an LDDT incident/accident is made to the Contracting Officer and COTR via electronic mail (E-mail). A detailed written report as determined acceptable by the Contracting Officer shall be submitted to the Contracting Officer and COTR no later than seven (7) business days after discovery of the LDDT of NAFI FURNISHED PROPERTY .

C-6.4 Plant Clearance (Disposition) During contract performance, expiration, or termination, the Contractor shall report NAFI FURNISHED PROPERTY that is beyond economical repair or NAFI FURNISHED PROPERTY that is excess to the contract to the Contracting Officer and COTR via E-mail. Disposition of NAFI FURNISHED PROPERTY will be IAW the Government Property clause, other contractual requirements, or direction from the Contracting Officer. Disposition instructions may include Defense Reutilization and Marketing Office (DRMO) disposal.

C-6.5 NAFI Property Records The NAFI will maintain the NAFI’s official NAFI property records.

C-6.6 Preventative Maintenance C-6.6.1 The Contractor shall maintain a preventive maintenance program along with documentation for all NAFI FURNISHED PROPERTY as defined in the Contractor’s Property Management System. Failure by the Contractor in performing preventive maintenance on NAFI FURNISHED PROPERTY shall result in the NAFI providing the services and/or obtaining the services of a recognized maintenance company, and in either case, billing the contractor for the costs of such services. If there is any inconsistency between the Contractor’s Property Management System for NAFI FURNISHED PROPERTY and the contract terms and conditions, which includes this SOW, the contract terms and conditions shall take precedence.

Note: For proposal evaluation purposes, the Contractors must submit a synopsis, not to exceed three (3) pages, of their entire Property Management System. The contract awardee will be required to submit the entire Property Management System as cited above.

C-6.7 Government Furnished Services The Government will furnish the following services:

C-6.7.1 Security Forces. The Government will provide general on-base security forces’ service. The security forces’ telephone numbers are 911 for emergencies, 734-2000 for crime in progress, and 734-3737 for non-emergency calls.

C-6.7.2 Fire & Emergency Services. The Government will provide general on-base fire protection services. The Contractor shall comply with fire prevention rules and regulations enforced by the Tinker AFB Fire Prevention Branch. Call 911 for emergencies. For routine fire prevention matters call 734-3981. For routine calls to dispatch call 734-7964. The contractor shall be responsible for inspection and maintenance of extinguishers in accordance with Tinker Instruction 32-2001.

C-6.7.3 Emergency Medical Service. The Government will provide 24 hour on-base state certified paramedic level emergency response and patient transport services for Contractor personnel who are injured or become seriously ill while on Tinker Air Force Base. The telephone number is 911 for emergencies.

Note: Calling 911 from a cell phone will be received by off-base emergency 911 systems, causing a delay in response time by emergency personnel. When possible use a base telephone to receive on-base help.

C-6.7.4 Utilities. The Government will furnish utility connections used for the operation of the facilities covered under this contract to the point of connection or point of outlet, as appropriate. The NAFI shall be responsible for all costs associated with utilities used in order to fulfill the terms of this contract.

C-6.7.5 Refuse Collection. The Government will provide refuse collection services except for grease removal and limited to the extent provided in the Base Refuse Collection Contract(s) for the Government provided facilities. Refuse shall be taken to the nearest authorized refuse dumpster if custodial services are not available for trash collection. The Government will provide for refuse (dumpster) collection. The Contractor shall not put any construction debris in the dumpsters. The Contractor shall ensure the area is kept clean and the doors on the trash disposal dumpsters are closed at all times except when being used.

C-6.7.6 Food Service Facilities–As Is. The Government will provide the Food Service Facilities identified in SOW C-3.

C-6.7.6.1 Maintenance/Repairs/Modification. The Government will provide maintenance and repair of the Food Service Facilities (Real Property). The Government may alter, recondition, or improve the Food Service Facilities consistent with its intended purpose, or as necessary to conform to applicable health or sanitary requirements. The Contractor shall submit all requests for maintenance and repairs to the COTR and the Government Facility Manager.

C-6.7.2 Local Area Network (LAN). The Government will provide LAN access and support only to the on-base facility. Contractor shall comply with all security requirements pertaining to LAN usage and shall ensure that these services are utilized only for official contract matters pertaining to this contract.

C-6.7.3 Computer Connectivity. The Government will provide on-base connectivity to the base systems for Government official business based on the number of connections the Government determines are required to perform services for this contract. The Contractor shall ensure that terminated employees network access is removed within 24 hours of termination.

C-6.7.4 Training. The Government will provide training as required and as approved by the COTR or Functional Director including but not limited to those listed below. All training must be approved by the Functional Director or COTR prior to attendance. The Government will be responsible for all approved costs associated with the training.

· USAF Information Assurance Awareness Program (IAAP) via CBT

· Safe Custodian

· Anti-Terrorism, Suicide Prevention, and Safety

· Flight line Drivers Training Ground and DOD 8570.1 Certification

· Flight line FOD Prevention Training

· Diversity/Sensitivity Training

· Funds Handling Training C-7 Exclusivity of Catering Opportunities: The NAFI shall ensure that the contractor has the exclusive opportunity to furnish catering services in building 3001. The contractor shall set pricing at the commencement of the agreement and may not be changed without mutual agreement between the contractor, CO and COTR. All catering services and pricing shall be documented in a professionally designed catering guide.

C-8 Information Provided to Offeror by the NAFI: The following shall be provided to offerors attending the on-site visit.

C-8.1 Current pricing - in order to help put financial projections together, the CO and COTR will retain all pricing approval authority. Offerors are to provide entire price and portion information to include new items which they intend to introduce, including vending data/selling prices, to meet/exceed the NAFI’s requirements and demonstrate flexibility as it pertains to pricing.

C-8.1.1 Breakfast and lunch:

C-8.1.1.1 Customer counts

C-8.1.1.2 Average Check

C-8.1.2 Sales per location by month for one year.

C-8.1.3 Catering menus with pricing

C-8.1.4 Equipment listing D. Insurance Requirements: The Contractor shall be required to maintain commercial liability insurance in the amount of Ten Million dollars ($10,000,000.00) and workers’ compensation insurance in the amount required by the state of Oklahoma for the performance period of this contract.

D-1 The Certificate of Insurance shall be provided to the CO no later than ten (10) days after start of phase-in (transition) period.

E. Waste Management: The contractor shall assist the Government by complying with the base re-cycling program. This may require segregating reusable/recyclable waste materials by type. The Government shall retain ownership of all reusable waste materials except grease products. Non-reusable waste materials (trash and garbage) will be removed from the facility by a Government-approved method.

E-1 All HAZMAT materials brought on the base must go through HAZMAT Pharmacy.