Attachment 1 - Performance Work Statement 20230511 v1.2.pdf

Dobbins ARB Base Operations Support 11 May 2023

Performance Work Statement, Tab A A-i Version 1.2

SECTION C

PERFORMANCE WORK STATEMENT

FOR

MATERIEL MANAGEMENT,

GROUND TRANSPORTATION/VEHICLE MANAGEMENT,

TRAFFIC MANAGEMENT,

REAL PROPERTY MAINTENANCE,

AND FUELS MANAGEMENT

BASE OPERATIONS AND SUPPORT SERVICES

AT

DOBBINS AIR RESERVE BASE

11 May 2023

Performance Work Statement, Tab A A-ii Version 1.2

TAB A

GENERAL

TABLE OF CONTENTS

SECTION TITLE PARA

A-1 GENERAL

Description of Services A1

Contractor Personnel A2

Quality Assurance/Control A3

Security A4

Hours of Operation A5

Emergency or Special Situation Services A6

Conservation of Utilities A7

Government Observations A8

Labor Relations A9

Safety A10

Phase-in and Phase-out A11

Reserve Training A12

Vehicle Operator Requirements A13

Environmental Controls A14

A-2 GOVERNMENT PROPERTY AND SERVICES

General Information A16

Government- Property A17

Government-Furnished Services A18

Calibration Services A19

TECHNICAL

EXHIBITS

DESCRIPTION

A-TE-1 Service Summaries

A-TE-2 Reserved

A-TE-3 Data Deliveries

A-TE-4 Government Property

A-TE-4a Property Incidental to the Place of Performance (See Listing)

A-TE-4b Government Vehicle (See Master Vehicle Report)

A-TE-4c Scheduled Incidental Listing

A-TE-4d Scheduled Incidental Listing- IT Equipment/Copier/Radios

A-TE-4e Government Telephones

A-TE-5 Technical Acronyms/Definitions

A-TE-9 Key Personnel, Special Training, Certification, and Licensing Requirements

A-TE-10 Publications

Performance Work Statement, Tab A A-1 Version 1.2

GENERAL

DESCRIPTION OF SERVICES

A1 Description of Services. The Contractor (KTR) shall provide all personnel, supervision, equipment, tools, materials, supplies, test equipment, and other items and services necessary to accomplish Materiel Management, Ground Transportation and Vehicle Management, Traffic Management, Real Property Maintenance, and Fuels

Management at Dobbins Air Reserve Base (ARB), GA as defined in this Performance Work Statement (PWS), except as specified in Section A-2, Government-Furnished Property and Services All services, labor, supplies, materials, and parts are included in the Firm Fixed Price (FFP) unless otherwise specified in the contract. All days are in calendar days unless otherwise specified.

A1.1 Inherently Governmental Activity. Specific categories of PWS tasks, processes, and responsibilities, have been identified and partially restricted to performance by government employees. In general, the KTR is prohibited from committing or obligating the Government and may not establish policy. Only Government employees may perform and provide services or activities as related to the public interest that require either exercise of discretion in applying Government authority or the making of value judgment in making decisions for the Government. More specifically, Government employees are responsible for performing overall functional management, administrative and managerial oversight for all PWS areas. While the KTR shall provide supervision of KTR employees, PWS performance and results; participate in specific activities; prepare reports and analyses; provide input, technical advice, education, and training; and work with Government representatives in all the functional areas listed above, it is only the totality of the tasks that are KTR limited. KTR performance and responsibilities must cease short of any point that could be reasonably construed as: Management oversight of the PWS functions; committing or obligating the

Government; validating results, and approval or direction of Government activities.

A1.2 Compliance with Domestic Violence Amendment (hereinafter, “Lautenberg Amendment”) to the Gun

Control Act of 1968 (18 U.S.C. 922). The Lautenberg Amendment prohibits an individual who has a misdemeanor conviction for a crime of domestic violence from shipping, transporting, possessing, or receiving firearms or ammunition, and prohibits sales or any other transfers of firearms and ammunition to such individuals, as described further in 18 U.S.C. 922. DoD policy extends this prohibition to individuals who have felony convictions for crimes of domestic violence. The KTR shall not permit individuals who have a misdemeanor or felony conviction for a crime of domestic violence to perform any work under the instant contract which would require them to perform activities in contravention of 18 U.S.C. 922 or DoD policy (e.g., which would permit or require such individuals to ship, transport, possess, or receive firearms or ammunition while performing their duties under the contract). Upon becoming aware an employee has a conviction for a felony or misdemeanor crime of domestic violence (hereinafter

“qualifying conviction”), or upon having reasonable cause to believe an employee has a qualifying conviction, the

KTR shall deny such employee access to firearms and ammunition during the employee’s performance of duties under the contract. The KTR shall also retrieve any Government-owned or Government-controlled firearms or ammunition in the employee’s possession and return same to the Government. The KTR shall contact the local Contracting Officer

(CO) for further guidance as to required actions. If any KTR employee is prohibited pursuant to 18 U.S.C. 922 or DoD policies from performing the duties of his or her position, the KTR is responsible for substituting an acceptable employee in the vacated position within thirty (30) calendar days (A-TE-1, see SSA03 and SSA04). The Government also reserves the right to disallow a KTR employee from performing his or her KTR-assigned duties if the Government becomes aware of information from any source a KTR employee is prohibited from performing his or her duties due to the prohibitions of 18 U.S.C. 922 or DoD policies. In such a case, the KTR and CO shall meet to determine an acceptable course of action, to include the substitution of an acceptable employee as appropriate. The KTR is solely responsible for any delays, contract performance disruption or increased costs attributable to the substitutions required by this provision. The KTR shall require any employee proposed by the KTR to be placed in and perform the duties of any covered position to certify in writing he/she does not have a qualifying conviction, prior to KTR employee assuming the duties of the Covered Positions. Re-certification shall be accomplished by employees occupying covered positions annually or whenever events change the accuracy of a previous certification. These certifications shall be maintained by the KTR for review by the Government upon request.

A2 Personnel. This PWS sets forth minimum qualifications for Key Personnel positions. The KTR shall provide only personnel who meet or exceed any such minimum qualifications. The resume and any additional documentation

(certifications, diplomas, etc.) for the person proposed to fill the Project Manager (PM), Functional Tab Managers and

Performance Work Statement, Tab A A-2 Version 1.2 all other Key Personnel positions requiring minimum qualifications shall be maintained by the KTR for review by the

Government upon request.

A2.1 Certifications and Licenses. Prior to beginning work, the KTR shall ensure employees performing work under this PWS have and maintain certifications and licenses acceptable in the commercial market and required by federal, state, and local laws. The KTR shall maintain certifications on site and make available for Government review.

Certifications and licenses shall be at the expense of the KTR.

A2.1.1 Project Manager (PM). The KTR shall provide a full-time PM, Key Personnel, who shall be physically on-site, and be responsible for performance of all work. The name of this person and an alternate or alternates, who shall act for the KTR when the manager is absent, shall be designated in writing to the CO. The PM and alternate shall have full authority to contractually bind the KTR for prompt action on matters pertaining to execution of the Contract.

The PM shall possess a minimum of three years’ experience within the last six years simultaneously managing three or more functions of base operating support services, or the commercial equivalent, of similar magnitude and scope as the total requirement of this PWS. The PM shall have no additional duties outside Project Management.

A2.1.1.1 The PM and other KTR Personnel shall attend all routine meetings as requested by the PM/FSM, CO, and/or

COR. Meeting schedules will be submitted during Phase-In period. For emergency and urgent matters KTR shall be available within 2 hours.

A2.1.2 Language Requirements. Any KTR employee who will interface with Government representatives shall be able to read, write, and speak the English language in the performance of this PWS fluently and proficiently.

A2.1.3 KTR Employees. The Government has an inherent right under law, practice, and regulation to restrict and control access to its facilities, including those subject to this PWS. The Government’s exercise of its right to grant and revoke access to individuals to its facilities shall not constitute a breach or change to this PWS, regardless of whether said individuals are employed by the KTR.

A2.1.3.1 The KTR personnel shall be easily recognizable as KTR employees. The KTR shall provide all KTR employees with an identifying badge, which shall include as a minimum, the person's name, picture, and the KTR’s name. While on the installation, the KTR employees shall always wear this picture identification in a clearly visible manner. The KTR shall obtain restricted or controlled area badges from the host Servicing Security Activity to gain access to certain restricted areas. Wear of badges shall not present a foreign object damage/debris (FOD) potential.

A2.1.3.2 Employee Rosters. The KTR shall provide an employee roster in accordance with (IAW) A-TE-3, A001.

A2.1.3.3 Staffing Matrix. The KTR shall provide a staffing matrix IAW A-TE-3, A001a. The staffing matrix shall include a list of all Key Personnel, e.g., each Tab Manager for each respective Tab. Each Key Personnel position shall be filled with a qualified individual meeting the requirement and standards in the PWS for that respective Key

Personnel position and the individual shall be present on base during the core hours and be available for after-hour responses. The KTR staffing matrix shall maintain Key Personnel staffing 100% of the time (See A-TE-1, SSA03).

The KTR shall fill Key Personnel position vacancies within sixty (60) calendar days from the date the position is vacated unless otherwise authorized by CO. In the event of any vacancies, the KTR must continue to perform all duties/requirements of the vacant Key Personnel positions until vacancies are filled. The KTR shall ensure employees or subcontract employees at all levels meet required certifications listed in each respective PWS Tab B-G, TE-9 Key

Personnel, Special Training, Certification, or Licensing Requirements.

A2.1.3.4 Misconduct. The KTR shall maintain procedures for the removal of employees for misconduct or other causes prejudicial to the maintenance of health, welfare, morale or security of the facilities, populace, and computer system information.

A2.1.3.5 Contractor Full-Time Equivalent Reporting. The KTR shall report ALL KTR labor hours (including subcontractor labor hours) required for performance of services provided under this contract into the System for Award

Performance Work Statement, Tab A A-3 Version 1.2

Management (SAM). The KTR shall to completely fill in all required data fields at http://www.sam.gov/. The SAM interface provides those fields for data entry, including some data validations.

A2.1.3.5.1 Report Period: Reporting inputs will be for the labor executed during the period of performance for each

Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. KTRs may direct questions to the SAM help desk.

A2.2 Employment.

A2.2.1 Current Government Employees. All current Government employees hiring shall be IAW DoD 5500.7-R, Joint Ethics Regulation, and AFI 64-106 Contractor Labor Relations Activities.

A2.2.2 KTR Employee Absences. Abrupt absence of KTR personnel should not adversely affect the KTR’s ability to perform; their absence at any time shall not constitute an excuse for non-performance under this contract.

A2.2.3 Employee Training. The KTR shall be responsible for providing fully-trained and qualified journeyman or craftsman level workforce, if specified, IAW the clauses included in the contract. Therefore, except as otherwise indicated, the KTR shall provide at its expense any required employee training, including the cost of instruction, per diem, travel, salaries, and benefits. If the KTR-identified training is available only from Government sources, requests for such training shall be submitted to the CO, and the KTR shall reimburse the Government for all costs associated with the training.

A2.2.3.1 Employee Training Records. Training and qualification for all employees who have performed or currently performing must be documented and maintained by the KTR for the duration of this contract. Employee training records shall be made available to the Government within one (1) duty day of Government request.

A3 Quality Assurance/Control.

A3.1 Quality Assurance (QA). IAW the Inspection of Services clause (“Inspection of Services - Fixed Price”) incorporated by reference in Contract Section E, the Government will evaluate the KTR’s performance under this contract. For those tasks listed on the Service Summary (SS) (Technical Exhibit 1, Tabs A thru G), the Contracting

Officer Representative (COR) will follow the methods of surveillance specified for this contract in the Quality

Assurance Surveillance Plan (QASP). Government personnel will record all surveillance observations. When an observation indicates defective performance, the COR will require the KTR initial the observation to acknowledge the KTR has been made aware of the defective performance. Government surveillance of tasks not listed in the SS or by methods other than those listed in the SS may occur during the performance period of this contract. Such surveillance will be done according to standard inspection procedures or other contract provisions. Any action taken by the CO as a result of surveillance will be according to the terms of this contract.

A3.2 Quality Control. The contractor shall have Quality Control (QC) personnel to exercise overall responsibility and accountability for managing quality. QC shall be robust enough and resourced adequately to execute the capabilities across the entire scope of KTRs responsibility.

A3.2.1 Quality Control Plan (QCP). The Government will evaluate the KTR’s performance under this contract using the KTR’s QCP; this contract; service provider’s instructions, regulations, OIs; Government instructions, regulations, and manuals (or portions thereof); applicable technical orders; surveillance techniques; and performance thresholds listed in the Service Summaries for each PWS section. The Government will evaluate the KTRs adherence to the requirements of this contract by periodic inspection methods, utilizing the Government QASP, and through inspection guides. All areas of the contract and all KTR activities in support of the contract are subject to Government surveillance at all times. A final QCP shall be submitted IAW A-TE-3, A002. The records of inspections shall be kept and made available to the CO and COR electronically for access throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract.

http://www.sam.gov/

Performance Work Statement, Tab A A-4 Version 1.2

A3.2.1.1 The QCP shall contain a Customer Satisfaction Measurement Plan. The plan shall demonstrate the KTR’s ability to measure customer satisfaction using Point of Service Surveys and Statistically Valid Random Sampling for each performance objective specified in Technical Exhibit-1, Service Summary, Tabs A thru G.

A3.2.1.2 In the plan, the KTR shall clearly articulate how the KTR proposes to address, services surveyed in a general population customer survey; services administered under a point of service survey; survey tools and process (e-mail, paper, telephone or other); random sampling methodology; sample size determination; survey distribution methods;

definition of survey scale and “acceptable” performance threshold; and methods of preparation, coordination, reviewing, distribution, and retention of reports.

A3.2.1.3 Deficiency Prevention. A description of the methods for identifying and preventing defects in the quality of service performed before the level becomes unacceptable.

A3.2.1.4 The plan shall include a requirement to ensure all submittals, reports, etc., required by the PWS Tabs A thru

G are provided to the appropriate Government organization. The plan shall include specifics as to the areas to be inspected on a scheduled and unscheduled basis, procedures for determining inspections schedules, procedures for submission of Services Summary metrics to COR, and the organizational structure of the Quality Control office and how it relates to the rest of the KTR's organization. A monthly report (hard copy and electronic) shall be provided to

COR which addresses all performance metrics included in the Services Summary. The QCP shall be performed at no less than 97% each month. Any discrepancies (the 3%) will have to be corrected within seven (7) days. The

Government will make determination if the discrepancies are corrected. (See A-TE-1, SSA02 and A-TE-3, A009)

A3.2.1.5 The plan shall develop procedures covering key and badge control including the turn-in of issued keys and badges by personnel who no longer require access to locked areas or base entry, and control procedures for physical security of Government property.

A3.2.1.6 The KTR shall perform all duties associated with the Management Internal Control Toolset (MICT) or current annual self-inspection program, to include Self-Assessment Communicators (SAC) and updates within current program. The COR will validate all inputs and observations identified by the KTR.

A3.3 Performance Management.

A3.3.1 Multi-Functional Team. The KTR shall meet with the Multi-Functional Team (MFT) when convened to review the Government and KTR’s performance data. The MFT will evaluate and discuss with the KTR the results of performance measurement data for possible action. The KTR shall be responsible for making the required changes in processes and practices to ensure performance is managed effectively. The KTR shall formulate tactical as well as long-term courses of action jointly with the MFT. A member of the MFT will record meeting minutes and all attendees will sign the minutes. Any disagreements with the minutes shall be identified in writing to the CO within ten (10) days following receipt of the minutes.

A4 Security. The KTR shall comply with all security regulations and directives identified herein and other security requirements as shown elsewhere in this contract.

A4.1 Information Protection.

A4.1.1 Information Security Program. The KTR shall be integrated into the sponsoring Government activity’s

Information Protection Program (IPP) which participates in the host Servicing Security Activity’s IPP.

A4.1.2 Controlled Unclassified Information. The KTR shall mark, handle and safeguard Controlled Unclassified

Information IAW the DoDI5200.48_DAFI16-1403 Controlled Unclassified Information (CUI), and the DD254 DoD

Contract Security Classification Specification, if applicable.

Performance Work Statement, Tab A A-5 Version 1.2

A4.1.3 Classified Information. The KTR shall mark, handle and safeguard classified information IAW DoDM

5200.01 V1_AFMAN 16-1404 V1, Information Security Program: Overview, Classification, and Declassification;

DoDM 5200.01 V2_AFMAN 16-1404 V2, Information Security Program: Marking of Information; DoDM 5200.01

V3_AFMAN 16-1404 V3, Information Security Program: Protection of Classified Information, and the DD254.

A4.1.4 Classified Access. The KTR personnel who require access to classified information or materials shall: (A)

Possess a valid and appropriate security eligibility, (B) Execute a Non-Disclosure Agreement (NDA), and (C) Have a valid need for access to the information to perform a lawful and authorized Government function. KTR personnel shall possess appropriate eligibility and accesses prior to commencing work that requires access to classified information, facilities, or materials. These personnel shall be briefed on their responsibilities to safeguard classified information prior to access.

A4.1.5 Clearance Level. The KTR shall require access to classified information, classified information systems, and/or unescorted access to a facility or room which requires a SECRET level security clearance to perform work on the contract. The KTR shall review the specific access and required clearance levels outlined in blocks 10 and 11 of the DD254. The Servicing Security Activity will provide security classification guidance for performance of this contract. KTR personnel shall participate in the OPSEC program administrated locally. The KTR shall conform to the provisions of 32 CFR Part 117, National Industrial Security Program Operating Manual (NISPOM), DoD

5220.22-M V2_AFMAN 16-1406 V2, NISP: Industrial Security Procedures for Government Activities, DoDM

5200.01 V2_AFMAN 16-1404 V2, and DoDM 5200.01 V3_AFMAN 16-1404 V3.

A4.2 Industrial Security Program.

A4.2.1 DD Form 254. The KTR shall comply with the DD254, attached to Section J of this contract. Contract performance is restricted to the Federal installations and Government facilities identified by the Government in the

DD254. The DD254 shall specify the classified information the KTR is required to know or access in order to perform tasks and services essential to the fulfillment of the contract, subcontracts, projects, or programs.

A4.2.2 Facility Clearance. The offeror must possess, or acquire prior to award of a contract, a facility clearance equal to the highest classification stated on the Contract Security Classification Specification (DD Form 254) attached to the solicitation.

A4.2.3 Foreign Ownership, Control & Influence. The KTR shall comply with 32 CFR Part 117.11, NISPOM and

DoDMAN5200.22V2_AFMAN 16-1406 Volume 2, when foreign ownership, control, or influence exists within the company.

A4.3 Personnel Security Program.

A4.3.1 Background Investigation Requirements. The KTR shall be responsible for processing background investigations for all employees requiring access to classified information. The Servicing Security Activity at the installation will be responsible for processing background investigations for KTR personnel that do NOT require a

National Security determination.

A4.3.2 KTR Notification. The Servicing Security Activity at the installation Personnel Security section will notify the KTR of the results of the KTR personnel background investigation for Trustworthiness Determinations.

A4.3.3 COR Notification. The Servicing Security Activity at the installation will document the HSPD-12 credentialing determination when the case file is returned to the submitting office number (SON) for a local decision.

The KTR personnel shall not have access to sensitive information, automated information systems, or restricted areas until a final favorable determination is made. The Servicing Security Activity at the installation provides final credentialing determinations to the COR and sponsoring unit security manager.

http://www.dior.whs.mil/icdhome/forminfo/FormInfoPage51.htm

Performance Work Statement, Tab A A-6 Version 1.2

A4.3.4 Terminations. If KTR personnel are terminated before the Government completes the Trustworthiness

Determination, the KTR’s PM shall immediately forward written notice to the Servicing Security Activity at the installation with a copy of the notice to the respective Tab COR no later than one (1) workday after employee termination.

A4.4 Physical Security.

A4.4.1 Installation Perimeter Access Control. The requirements for installation perimeter access are detailed in Air

Force Federal Acquisition Regulation Supplement (AFFARS) 5352.242-9000 Contractor Access to Air Force

Installations. KTRs merely requiring unescorted access to the installation to perform services, that do not require access to classified information or network access, will be vetted IAW DoDM5200.08V3_AFMAN31-101V3, Installation Perimeter Access Control (FOUO), and DODMAN5200.02_AFMAN 16-1405, Air Force

Personnel Security Program.

A4.4.2 Resource Protection and Integrated Defense. The KTR shall safeguard all Government property IAW DAFI

31-101, Integrated Defense (FOUO), and any forms provided for KTR use. The KTR shall report all thefts, vandalism, or destruction of property and equipment (Government owned) to the COR of this contract.

A4.4.3 USAF Restricted Area and Controlled Area Access. The requirements for USAF Restricted Area and

Controlled Area access are detailed in DoDM5200.08V3_AFMAN31-101V3 and governed at each installation by the

Integrated Defense Plan, if required.

A4.4.4 Key Control. The KTR shall establish and implement methods of making sure all keys issued by the

Government to the KTR for KTR employee use are not lost or misplaced and are not used by unauthorized persons.

The KTR shall develop procedures covering key control and shall include the procedures in the QCP. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The KTR shall report to the COR within one (1) workday of known occurrences of loss, unauthorized use, or unauthorized duplication of keys. The KTR shall control access to all Government provided lock combinations to preclude unauthorized entry.

A4.4.4 Key Control. The KTR shall establish and implement methods of making sure all keys issued by the

Government to the KTR for KTR employee use are not lost or misplaced and are not used by unauthorized persons

IAW 94AWI 32-9001. The KTR shall develop procedures covering key control and shall include the procedures in the QCP. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The KTR shall report to the COR within one (1) workday of known occurrences of loss, unauthorized use, or unauthorized duplication of keys. The KTR shall control access to all Government provided lock combinations to preclude unauthorized entry.

A4.4.4.1 Corrective Actions. In the event keys, other than master keys, are lost or duplicated without Real Property authorization, the KTR may be required, upon written direction of the CO, to re-key or replace the affected lock or locks without cost to the Government. In the event a master key is lost or duplicated; the KTR at no cost to the

Government will replace all locks and keys for the affected facility(s).

A4.4.4.2 Lock Combinations. The KTR shall establish and implement methods of ensuring lock combinations are not revealed to unauthorized persons. These procedures shall be included in the KTR’s QCP.

A4.5 Privacy Act of 1974. KTR personnel with access to Privacy Act information are required to adhere to the

Privacy Act of 1974, Title 5 of the U.S. Code, Section 552a, AFI 33-332, Air Force Privacy and Civil Liberties

Program, and other applicable agency rules and regulations. The KTR personnel shall follow agency procedures to identify and safeguard reports and data accordingly. The KTR shall ensure KTR personnel assigned to this requirement are briefed annually on properly identifying and handling Privacy Act data and reports.

A4.6 Network Security.

Performance Work Statement, Tab A A-7 Version 1.2

A4.6.1 Overview. Network access is a privilege extended to KTR personnel. Network access will be granted by the

Government after all criteria have been met and may be suspended for cause as defined in

DoDMAN5200.22V2_AFMAN 16-1406 Volume 2. Network access will be approved by the Government IAW

DoDM 5200.02_AFMAN 16-1405 Air Force Personnel Security Program, DoDMAN5200.22V2_AFMAN 16-1406

Volume 2, AFI 17-130 Cybersecurity Program Management, DoDI 8510.01 Risk Management Framework (RMF) for DoD Information Technology (IT), and DoD 5220.22-M and its supplement. Pursuant to

DoDMAN5200.22V2_AFMAN 16-1406 Volume 2, every individual who has access to the Air Force (AF) network

(af.mil) or af.smil domain, specialized systems, and mission systems is a network user. Before becoming an Air Force network user, the KTR personnel shall have a favorable background investigation for the designated IT level and system, be trained, and licensed. This process of training and licensing ensures every AF network user is trained and aware of the basic principles of network security and their role in Information Assurance (IA). The Government will issue a Common Access Card IAW AFFAR Supplement clause 5352.242-9001 Common Access Card for Contractor

Personnel, to KTR personnel meeting the criteria (favorable Trustworthiness Determination, training, and licensing).

A4.6.2 Information Technology (IT) Level and Investigation Required. KTR personnel shall possess a Tier 1 background investigation (formerly referred to as a NACI) for IT Level III as mandated by DoD 5200.02- Procedures for the DoD Personnel Security Program (PSP), and DoD Instruction 8500.01 Cybersecurity, para 3.i. These background investigations will be submitted by the Government, and they do not result in security clearance eligibility.

KTR personnel shall possess a current and favorable background investigation for designated level IT level III access prior to base period of performance. KTR personnel without a current investigation shall follow the procedures in

PWS paragraph A4.3.

A4.6.3 Foreign National Network Access. All KTR personnel that are Foreign Nationals shall meet the requirements of DoDM 5200.02_AFMAN 16-1405 prior to network access. The KTR shall ensure the request for network access for Foreign Nationals in their employ are processed and approved by the Foreign Disclosure Office (FDO) IAW Air

Force Security Systems Instruction (AFSSI) 8522 Access to Information Systems, paragraphs 3.2.1 and 3.2.3. All requests for must be staffed through the AFRC Foreign Disclosure Office at least thirty (30) calendar days in advance of the intended visit.

A4.7 Operations Security.

A4.7.1 Unclassified Controlled Technical Information. The KTR shall safeguard Unclassified Controlled

Technical Information IAW the Defense Federal Acquisition Regulation Supplement (DFARS) Subpart 204.73 –

Safeguarding Covered Defense Information and Cyber Incident Reporting, Clause 252.204-7012 Safeguarding

Covered Defense Information and Cyber Incident Reporting (Dec 2019).

A4.8 RESERVED

A4.9 Tool and Equipment Control Accountability Program. The KTR shall submit a Tool Control and

Accountability Plan IAW A-TE-3, A014. All functions within the responsibility of the KTR shall comply with the

KTR's approved tool and equipment control and accountability program.

A5 Core Hours of Operation. The KTR shall provide uninterrupted services between 0700 to 1600 hours, Monday through Friday, excluding holidays, unless otherwise specified in Tabs B thru G. All times in this PWS are specified in Local (L) time on a 24-hour clock. The Government retains the right to change hours at any time. KTR support required during Unit Training Assemblies (UTAs) shall be provided as specified in Tabs B thru G, unless otherwise specified in Tabs B thru G, the KTR shall not be required to perform services on the following recognized holidays

(day of observation) or when the base is officially closed by direction of the Base Commander:

New Year’s Day 1 January Labor Day 1st Monday in September

Martin Luther King’s Birthday 3rd Monday in January Columbus Day 2nd Monday in October

President’s Day 3rd Monday in February Veterans Day 11 November

Memorial Day Last Monday in May Thanksgiving Day 4th Thursday in November

Juneteenth 19 June Christmas Day 25 December

Performance Work Statement, Tab A A-8 Version 1.2

Independence Day 4 July

A5.1 Call-out and After-Hours Services under Routine Operations. The KTR shall provide fully qualified personnel, accessible by phone, on a 24-hour a day, seven (7) days a week basis, to perform scheduled and unscheduled mission or emergency requirements. For unscheduled mission requirements, the Government will provide as much notice as possible. KTR personnel shall respond within 15 minutes of the initial notification and be on-site within one hour after the initial response, unless otherwise advised on notification, in order to perform services and satisfy scheduled and unscheduled mission requirements. Estimated hours are provided in Tabs B thru G Workload Data for

After Hour Support and will be included in the FFP.

A5.2 Reservist Support and Access. The KTR shall provide support and access only for the Reservists assigned to the 94 AW on UTA’s, Annual Tour (AT), and Accelerated Mission Readiness Training (AMRT), as specified in Tabs

B thru G. Dobbins ARB conducts one (1) primary UTA each month. The Government will not pay any overtime or over and above for KTR support specified in the PWS as being required on UTAs. The KTR shall grant access and provide training for Reservists on UTA, AT, AMRT or as directed by the CO. The KTR shall grant access to

Reservists for training use of all Government Property listed in B thru G Technical Exhibits TE-4.

A5.2.1 Types of Training

A5.2.1.1 Unit Training Assembly (UTA). UTA weekend training includes both Saturday and Sunday. Reservist training shall include but is not limited to, Proficiency Training, On-the-Job Training (OJT), and Wartime tasks.

A5.2.1.2 Annual Tour (AT). Reservist AT is an annual requirement. AT training is conducted during normal duty hours and is normally fifteen (15) calendar days but an AFRC NAF commander may authorize annual training up to twenty (20) calendar days IAW AFMAN 36-2136 Reserve Personnel Participation, Table 1.1. Training shall include but is not limited to, Proficiency Training, OJT, and Wartime tasks.

A5.2.1.3 Accelerated Mission Readiness Training (AMRT). AFRC AMRT is designed to build a ready force. The purpose of this program is to provide a means to obtain task proficiency to become a fully qualified mobilization resource. The program allows recent Enlisted and Officer Initial Skills formal school graduates to voluntarily remain on Active Duty for Training (ADT) orders for the purpose of training via OJT. This type of training support is normally conducted during normal duty hours, and generally lasts up to one-hundred-thirty-nine (139) calendar days.

A5.3 Base Exercises. At times KTR support shall be required in any or all service areas during base exercises. The

KTR shall participate in exercises IAW the most current published AF and higher headquarters guidance. The KTR shall provide the required support and personnel IAW exercise needs, base Operations Plans (OPLANS) and the 94

AW Installation Deployment Plan (IDP). Extended KTR operations in support of base exercises are included in the

FFP.

A5.4 Workload Status Tracking. IAW each tabs Estimated Workload Data (excluding Tab F), the KTR shall submit to each COR/AO NLT five (5) calendar days after the first of each month, a Monthly Workload Status Report detailing the amount of work completed during the preceding month. The report shall include running totals completed to date, for the current Period of Performance.

A6 Emergency or Special Situation Services.

A6.1 The following Emergency or Special Situations may be required only upon CO direction:

A6.1.1 KTR shall provide services to support base, local or national commitments, up to and including a declared war that would require emergency or contingency support upon CO direction. These services may be required 24 hours a day, seven (7) days a week for the duration of the emergency. The CO may advise the KTR of the required level of effort verbally and follow up with written direction. This effort will be ordered by the CO under the Natural

Disaster/Crisis/Terrorist Acts CLIN.

Performance Work Statement, Tab A A-9 Version 1.2

A6.1.2 Services may be required to support emergency and disaster situation (including, but not limited to: accident and rescue operations, civil disturbances, and terrorist acts). Due to the nature of these requirements, the required KTR services cannot be precisely identified until the emergency services are required. This effort will be ordered by the

CO under the Natural Disaster/Crisis/Terrorist Acts CLIN.

A6.2 When multiple contingency plans generate conflicting support requirements, the installation Crisis Action Team

(CAT) will establish the priority for the events as they occur. The KTR PM will be notified by either the CAT or the

CO of those priorities.

A6.3 Performance of Services during Crisis Declared by the Secretary of Defense or Overseas Combatant

Commander (OCC). All services identified in this PWS are considered critical services during a crisis. The KTR shall continue providing services to Dobbins ARB 24 hours a day until the crisis is declared over. The KTR shall ensure enough skilled personnel are available during a crisis for any operational emergency. A crisis management plan shall be submitted IAW A-TE-3, A003. The KTR will be notified by the CO should a crisis be declared requiring immediate KTR support.

A6.4 Emergency Management (EM) Program. The KTR shall support and participate in the Dobbins ARB EM program and appoint EM representatives as needed for program coverage IAW AFI 10-2501 Emergency Management

Program.

A6.4.1 Unit Control Center (UCC). The KTR shall establish UCCs to monitor resources, mission capability and coordinate activities during disaster or contingency operations such as accidents, natural disasters, mobility, and recovery requirements and during all planned exercises.

A6.4.1.1 Specialized Team. The KTR shall appoint specialized EM team members (Disaster Response Force (DRF), Contamination Control Teams (CCT), Shelter Management teams (SMT) and support teams) to support local response and contingency plans. The KTR shall perform functions necessary to minimize the loss of personnel, resources, and operational capability caused by accidents, natural disasters, and contingencies.

A6.4.1.2 Response Procedures. The KTR shall develop and implement response procedures and checklists to support

Dobbins ARB, Installation Emergency Management Plan (IEMP 10-2), other local response plans, as well as war and contingency planning documents. Checklists shall be drafted and forwarded for approval prior to use. The KTR shall review checklists annually to ensure accuracy and coverage. (See A-TE-3, A008).

A6.4.2 EM Equipment. The KTR shall obtain, maintain, and store equipment and supplies needed for response and recovery operations for members of their team. This includes all elements of the DRF, including UCCs, DRF members, CCTs, shelters, SMTs and support teams.

A6.4.3 Base Shelter Program. The KTR shall support and participate in the Base Shelter Program. Shelters as identified in Dobbins ARB Plan IEMP 10-2 shall be maintained as such for use during contingency situations, natural disasters, and exercises by the owners and users of the shelter.

A6.5 HAZMAT Spill Notification and Response Procedure. This procedure applies when the KTR causes or discovers a spill, release, or leakage of any HAZMAT substance, which includes but is not limited to: Petroleum, Oil, Lubricant (POL) fuel, waste oil, hazardous material, hazardous waste, Aqueous Film Forming Foam (AFFF) liquid, sewage, toxic gases, or vapors, which could potentially damage or endanger the environment, or threaten public health or personnel safety. Specific non-POL chemicals are listed on the Hazardous Substance list in Appendix A to 40 CFR

355. The information required to comply with the emergency release notification requirements is listed in 40 CFR

355.40. Two (2) notifications are required; 1) immediate notification and 2) written follow-up emergency notification.

Reporting and response for all hazardous material releases shall be IAW the HAZMAT Emergency Planning and

Response Plan for Dobbins ARB and notification to the Base Fire Department. Additional requirements are as follows:

A6.5.1 Regardless of whether the KTR causes or discovers a spill, the KTR shall comply with the procedure developed

Performance Work Statement, Tab A A-10 Version 1.2 from the base HAZMAT Emergency Planning & Response Plan for Dobbins ARB. When cleaning up a spill, use proper absorbent media for the HAZMAT. Granular clean up material such as kitty litter or speedy dry is prohibited for use on Dobbins ARB. Absorbents contaminated with organics are recycled on Dobbins ARB.

A6.5.2 If the spill can be contained and controlled by the KTR, without undue risk of injury to personnel, and without assistance from the Base Fire Department or other HAZMAT response team, then the KTR shall perform the following:

A6.5.2.1 Upon recognizing a spill, use materials from any available spill kit or other equipment as required, to contain and control the spill.

A6.5.2.2 Upon observation of a spill, the KTR shall notify the Base Fire Department and provide (1) the name of person reporting spill; (2) the exact location of spill; (3) any personnel injuries; (4) the substance spilled; (5) an estimate of amount spilled; (6) the date and time of spill; (7) the status of spill containment and control; (8) and the status of spill clean-up. The KTR shall provide a courtesy notification concerning the spill to CEV, COR and CO within 30 minutes.

A6.5.2.3 If the spill can be cleaned up by the KTR, and there is no environmental (soil or water) contamination, and no excavation is required, then perform the following:

A6.5.2.3.1 Use absorbent materials from any available spill kit or other equipment as required, to collect and clean up spilled substances as much as possible.

A6.5.2.3.2 Do not hose down spilled substances into floor drains or storm drains.

A6.5.2.3.3 Properly package and dispose of spilled substances and waste materials generated during the spill response or clean up, IAW the HAZMAT Emergency Planning and Response Plan and the Dobbins ARB Waste Management

Plan.

A6.5.2.4 If the spill cannot be cleaned up by the KTR, or there is environmental contamination, or excavation is required, then notify the Base CEV office for technical assistance. CEV will determine which organization, other than the KTR, is going to perform the spill cleanup, and will ensure cleanup methods used follow applicable environmental regulations.

A6.5.3 If the spill cannot be contained and controlled by the KTR, or involves undue risk of injury to personnel, or requires assistance from the Base Fire Department or other HAZMAT response team, then the KTR shall perform the following:

A6.5.3.1 Upon recognizing a spill, notify the Base Fire Department and provide the same information as listed in

Paragraph A6.5.2.2 above.

A6.5.3.2 Stop the source of a spill in progress, if possible, without undue risk of injury to personnel, using materials from any available spill kit or other equipment as required.

A6.5.3.3 Ensure all employees in spill area, shut down their work operations and secure their equipment as required.

Restrict all sources of ignition.

A6.5.3.4 Make the spill area “Off Limits” to unauthorized personnel. Evacuate to an area upwind of the spill, if appropriate for the type of substance spilled.

A6.5.3.5 Report all known spill information to the On Scene Commander, Incident Commander, or Senior Fire Official on duty, as appropriate when they arrive at the area.

Performance Work Statement, Tab A A-11 Version 1.2

A6.5.3.6 If the spill resulted in environmental (soil or water) contamination, or excavation is required for clean up, then notify the Base CEV office for technical assistance. CEV will determine which organization, other than the KTR, is going to perform the spill cleanup, and will ensure cleanup methods used follow applicable environmental regulations.

A7 Conservation of Utilities. The KTR shall ensure employees practice utility conservation. The KTR shall operate under conditions that prevent the waste of utilities.

A8 Government Observations. As approved by the CO, Government personnel other than COs and CORs may from time to time observe KTR operations. However, these personnel will not interfere with KTR performance or perform delegated duties of the COR.

A8.1 Regulatory Observation. Outside regulatory agencies such as Department of Environmental Protection (DEP), Environmental Protection Agency (EPA), local conservation commissions may inspect the installation unannounced.

KTR shall cooperate fully with these agencies. In the event the KTR receives a deficiency report or other derogatory finding, upon CO direction, the KTR shall act by the end of the duty day, or otherwise specified by the CO, to correct the deficiency. Any cost associated with the finding due to the KTR’s fault shall be at the KTR’s expense.

A8.2 Records Management. All data created for Government use and delivered to or falling under the legal control of the Government are Federal records and shall be managed IAW objectives and policies of the DoD, AF directives and the records management legislation as codified at 44 U.S.C., chapters 21, 29, 31, and 33, the Freedom of

Information Act (5 U.S.C. 552), and the Privacy Act (5 U.S.C. 552a), and shall be scheduled for disposition IAW 36

CFR part 1228. When data deliverables include electronic records, the KTR shall provide and deliver sufficient technical documentation to permit Government agencies to use the data. If requested by the Government, the KTR shall provide the original record or a reproducible copy of any such record within five (5) business days of receipt of the request.

A8.3 The Privacy Act. The KTR shall comply with the Privacy Act of 1974 (Public Law 93-579), including AFI 33-

332, Air Force Privacy and Civil Liberties Program, as needed to ensure the personal information collected and maintained on Government employees is protected from unauthorized disclosure. If records are requested by the

Government, the KTR shall provide the original record or a reproducible copy of any such record within five (5) business days of receipt of the request.

A8.4 Special Requirements. The KTR shall receive, review, coordinate, implement and initiate corrective action as directed by the CO on all AF special subject and special interest items submitted by higher headquarters to the KTR

IAW AFI 90-201 The Air Force Inspection System, and any Wing Supplements thereto. The KTR shall prepare correspondence for signature of Government official IAW AFMAN 33-326 Preparing Official Communications, and shall evaluate the recommended suggestions for areas of KTR responsibility when requested by the CO.

A8.5 Coordination with Other KTRs. The Government may award other contracts for additional work not prescribed in this contract. The KTR shall fully cooperate with such other KTRs, being careful to coordinate the

KTR’s own work with another KTR’s work as may be directed by the CO. The KTR shall not commit nor permit any act, which will interfere with the performance of work by any other KTR.

A9 Labor Relations.

A9.1 Performance During Labor Strikes. In the case of Government takeover of performance because of labor strikes, the Government shall be entitled to a pro-rata contract price reduction for the period for which services are not performed by KTR personnel. The KTR shall be equitably compensated for Government use of any KTR-furnished property.

A9.2 Strike Plan. If unionized, the KTR shall establish and maintain a current Strike Plan IAW A-TE-3, A004.

Performance Work Statement, Tab A A-12 Version 1.2

A10 Safety. The KTR shall comply with all safety requirements contained in Occupational Safety and Health Act

(OSHA) and National Fire Protection Association (NFPA) Standards; TOs: 00-25-172, Ground Servicing of Aircraft and Static Grounding/Bonding; 37A-1-101, General Instruction-Fuel, Water, and Lubricant Dispensing Equipment;

and 42B5-1-2, Gas Cylinder (Storage Type) Use, Handling, and Maintenance; AFMAN 13-204 Volume 3 Air Traffic

Control; AFI 23-201 Fuels Management; AFMAN 91-203 Air Force Occupational Safety, Fire and Health Standards;

29 CFR 1910, Occupational Safety and Health Standards; and 29 CFR 1926, Safety and Health Regulations For

Construction; as specified in this contract. The KTR shall submit a Safety Plan IAW A-TE-3, A005. The KTR shall comply during the life of this contract with the approved Safety Plan. The KTR shall comply with the specific safety requirements and directives referenced in the PWS at all times. The KTR shall maintain their assigned work areas and facilities in a neat, clean, and orderly condition. (See A-TE-3, A005)

A10.1 Inspections. The KTR shall provide access to all facilities and equipment to the Government safety inspection authorities (SEG and CEF) to conduct annual, semi-annual, high interest, and spot inspections. The representative from the base (SEG/CEF) will notify the CO prior to all safety inspections and issue a report of discrepancies to the

CO.

A10.1.1 Except for spot inspections, the CO will provide the KTR at least five (5) business days advance notice of safety inspections. A copy of the Base (SEG/CEF) inspection reports will be provided to the KTR by the CO.

A10.1.2 The KTR shall correct discrepancies as directed by the CO. Any discrepancies which result from violating any of the terms of this contract or which result from violating any OSHA or AFOSH standards, the KTR shall initiate corrective actions to correct the deficiency by end of the duty day at no cost to the Government.

A11 Phase-In/Phase-Out.

A11.1 Phase-In Period. In the event the follow-on contract is awarded to other than the incumbent KTR, the incumbent KTR shall continue to provide support to the…