09PastPerformanceQuestionaire_Atch7.docm

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Attached to
Simplified Base Engineering Requirements (SABER) Construction Services for Malmstrom AFB Federal contract opportunity
Solicitation number
FA4626-08-R-0001
Issued by
Department of the Air Force Global Strike Command

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SABER Past Performance Questionaire

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Attachment 7

PAST PERFORMANCE QUESTIONNAIRE

FA4626-08-R-0001, SABER

341st CONTRACTING SQUADRON/LGCA 7015 Goddard Drive Malmstrom AFB, MT 59402-6863

FOR:

(Name of Offeror)

1. CONTRACT INFORMATION: Complete the following information on the contractor that provided or is currently providing services for your company.

a. Contractor’s Name/Address/Phone:

b. Contract Number: ___________________________

c. Program Title: _____________________________

d. Contract Type: Firm Fixed Price

Fixed Price Incentive

Cost Plus Award Fee

Cost Plus Incentive Fee

Other ___________________

e. Period of Performance: _______________________

f. Total Contract Dollar Value (as of this date): ______________________

g. Brief Description of Contracted Item(s) or Service(s): ___________________

2. When responding to this questionnaire please use the following definitions as a guide:

Exceptional (E)

Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

Very Good (VG)

Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

Satisfactory (S)

Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

Marginal (M)

Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.

Unsatisfactory (U)

Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

Unknown (N/A) Did not observe performance in this area.

3. Please respond to the following questions regarding the contractor’s past performance. For all ratings, please provide a narrative explaining how the contractor either exceeded your requirement or how the contractor failed to meet your requirement. If the contractor had problems in a specific area, but you determined them to be non-impactive to the mission, please state as such in your narrative remarks.

a. Please rate the contractor’s organizational support structure and their ability to provide an adequate span of control and supervision. Do sub-contractors always know and understand their work requirements?

|_| Exceptional
|_| Very Good
|_| Satisfactory
|_| Marginal
|_| Unsatisfactory
|_| Unknown

Narrative:

b. Please rate the contractor’s ability and willingness to read, digest and follow the project specifications and drawing. Have different contractors prepared drawings, been used without approval from the Government Project Manager?

|_| Exceptional
|_| Very Good
|_| Satisfactory
|_| Marginal
|_| Unsatisfactory
|_| Unknown

Narrative:

c. Please rate the contractor’s responsiveness and willingness to follow established procedures through the contracting officer to resolve problems and to seek approval for requesting changes.

|_| Exceptional
|_| Very Good
|_| Satisfactory
|_| Marginal
|_| Unsatisfactory
|_| Unknown

d. Please rate the contractor's ability to provide experienced managers and supervisors with the technical and administrative abilities needed to meet contract requirements, recruit and retain quality, qualified personnel.

|_| Exceptional
|_| Very Good
|_| Satisfactory
|_| Marginal
|_| Unsatisfactory
|_| Unknown

Narrative:

e. Please rate the contractor’s demonstrated ability to replace personnel, if necessary, without project delays.

|_| Exceptional
|_| Very Good
|_| Satisfactory
|_| Marginal
|_| Unsatisfactory
|_| Unknown

Narrative:

f. Please rate the contractor’s ability to hire and manage quality subcontractors, specifically in a job market where quality sub-contractors are hard to find.

|_| Exceptional
|_| Very Good
|_| Satisfactory
|_| Marginal
|_| Unsatisfactory
|_| Unknown

Narrative:

g. Please rate the contractor’s demonstrated ability to relay plans, specifications and other pertinent contract documents to his subcontractors that they might perform their portions within the designated performance period, unimpeded.

|_| Exceptional
|_| Very Good
|_| Satisfactory
|_| Marginal
|_| Unsatisfactory
|_| Unknown

Narrative:

h. Please rate the contractor in terms of numbers and quality of personnel and their ability to perform contract requirements. Does the contractor need to hire more people to meet requirements?

|_| Exceptional
|_| Very Good
|_| Satisfactory
|_| Marginal
|_| Unsatisfactory
|_| Unknown

Narrative:

i. Please rate the contractor's ability to provide effective quality control which resulted in a quality finished product. Do they have a designated Quality Control person and did they do daily QC site visits?

|_| Exceptional
|_| Very Good
|_| Satisfactory
|_| Marginal
|_| Unsatisfactory
|_| Unknown

Narrative:

j. Please rate the contractor's ability to respond to short- or no-notice emergencies, and end of year workloads. Does the contractor bring in additional personnel from the home office if necessary?

|_| Exceptional
|_| Very Good
|_| Satisfactory
|_| Marginal
|_| Unsatisfactory
|_| Unknown

Narrative:

k. Please comment on contractor's ability to identify problems as they occurred. Suggested approaches to problems. Displayed initiative to solve problems. Do they want the Government to solve the problems?

Narrative:

l. Please rate the contractor's ability and willingness to approach problems.

|_| Exceptional
|_| Very Good
|_| Satisfactory
|_| Marginal
|_| Unsatisfactory
|_| Unknown

m. Please rate the contractor's ability and willingness to provide solutions to solve problems.

|_| Exceptional
|_| Very Good
|_| Satisfactory
|_| Marginal
|_| Unsatisfactory
|_| Unknown

n. Please rate the contractor's ability and willingness to perform as a "team" member.

|_| Exceptional
|_| Very Good
|_| Satisfactory
|_| Marginal
|_| Unsatisfactory
|_| Unknown

o. Please rate the contractor's overall compliance with contract terms and conditions.

|_| Exceptional
|_| Very Good
|_| Satisfactory
|_| Marginal
|_| Unsatisfactory
|_| Unknown

Narrative:

p. Please rate the contractor's ability to provide submittals in a timely manner. Submittals were well researched and clearly identified the proposed item. Please rate the contractor's ability and willingness to present submittals and operating instructions/manuals in a concise, understandable and professional manner. Are submittals provided after materials have already been ordered or even installed?

|_| Exceptional
|_| Very Good
|_| Satisfactory
|_| Marginal
|_| Unsatisfactory
|_| Unknown

Narrative:

q. Please rate the completeness and accuracy of the contractor's post-award cost proposals. Do they contain proper quantities and proper line items?

|_| Exceptional
|_| Very Good
|_| Satisfactory
|_| Marginal
|_| Unsatisfactory
|_| Unknown

Narrative:

r. Please rate the contractor's timely resolution of punchlist items, and warranty calls.

|_| Exceptional
|_| Very Good
|_| Satisfactory
|_| Marginal
|_| Unsatisfactory
|_| Unknown

Narrative:

s. Has the contractor ever been given a cure notice, a show cause notice, a suspension of payment, or had a claim denied?

|_| Yes (please explain) |_| No

Narrative:

t. Based on your judgment of the contractor's performance, would you award the contractor another Government contract?

|_| Yes (please explain) |_| No (please explain)

Narrative:

u. What were the contractor's strong points, if any, and what did you like best about their performance?

Narrative:

v. What were the contractor's weak points, if any, and what did you like least about their performance?

Narrative:

w. Please rate the contractor's ability to manage multiple delivery orders (10-15) at one time.

|_| Exceptional
|_| Very Good
|_| Satisfactory
|_| Marginal
|_| Unsatisfactory
|_| Unknown

Narrative:

x. Please rate the overall consistency and reliability of the contractor's performance.

|_| Exceptional
|_| Very Good
|_| Satisfactory
|_| Marginal
|_| Unsatisfactory
|_| Unknown

Narrative:

y. Please rate overall customer satisfaction with the contractor's performance.

|_| Exceptional
|_| Very Good
|_| Satisfactory
|_| Marginal
|_| Unsatisfactory
|_| Unknown

Narrative:

4. The following information will help us track the responses received, as well as resolve whatever differences may arise between your perception of the contractor’s performance and the contractor’s perception of their performance.

You are advised that the Air Force FAR Supplement (AFFARS) requires that the offeror be given an opportunity to respond to adverse past performance information.

a. Evaluator’s Name:

b. Title:

c. Telephone Number: DSN: Commercial:

d. Organization, Office Symbol, and Address:

e. Length of involvement in the contract:

f. Date of questionnaire completion:

5. Again, thank you for your time and effort in assisting us with our requirement.

R. GAIL CARROLL
Contracting Officer

File details come from the government source that posted it. Updated .