02_Vance_FOS_Section_2_V3_(22_Feb13).pdf

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FA3002-13-R-0008

22 Feb 13

Applicable To All Services

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SECTION 2-1

2.1. ALL-SERVICE REQUIREMENTS

2.1.1. Description of Services. The SP shall provide non-personal services and shall meet all requirements and responsibilities in support of the service areas identified in this Performance Work Statement (PWS). The SP’s personnel shall be fully trained, qualified, certified, and licensed, to meet local, state, Air Force (AF), Department of Defense (DoD), and Federal requirements and be knowledgeable professionals who are customer service oriented. The SP shall ensure quality work performance in accordance with applicable performance thresholds.

The SP shall partner with the base/installation community to continuously improve the quality of all programs and services offered in support of the wing/base mission.

2.1.1.1. SP Furnished Services, Equipment, Property, and Supplies. Unless expressly stated elsewhere the SP shall provide all vehicles, administrative supplies, office equipment (to include copiers, facsimile machines, shredders), personnel protection equipment, tools, materials (for example; industrial rags), equipment, medical physicals and testing, personal communication media, and employee personal exposure monitoring. See paragraph 2.1.27 for additional information.

2.1.1.2. The SP shall support and participate in AF Smart Operations (AFSO) 21 and Air Force Lean initiatives.

Note: AF Policy Directives (AFPDs), AF Instructions (AFIs), AF Manuals (AFMs), AF Pamphlets (AFPAMs), DoD publications, Air Education and Training Command Instructions (AETCIs), Executive Orders (EO), Public Law (PL), Code of Federal Regulations (CFRs), and Vance AFB Instructions and Supplements are identified in each Section of this PWS. See Appendix 2A, 3A, 6A, and 21A this PWS for the date, title, and applicable paragraphs.

THE SP SHALL:

2.1.2. Hours of Operation. Unless expressly stated elsewhere, operating hours established by the SP shall be consistent with meeting the contract performance requirements or as directed by the Contracting Officer (CO). Normal duty hours for the Staff offices will be 0700-1600 hours Monday through Friday. Also, see Section 3, paragraph 3.1.2.

2.1.3. Personnel. Provide fully trained, qualified, and knowledgeable employees who are customer service oriented. See Sections 3, 6, & 21 for additional personnel requirements.

2.1.3.1. Exercise management and operational control over, and retain full responsibility for, performance requirement set forth in this PWS to include all Sections. The Government will not exercise any direct supervision over the SP’s employee performance under this contract.

Government observations will be conducted as indicated in paragraph 2.1.21 of this PWS and the Quality Assurance Surveillance Plan (QASP) in accordance with (IAW) Mandatory Procedure (MP) 5301.602-2d.

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2.1.3.1.1. Qualification of Personnel: Provide properly trained, qualified, and/or certified technicians to meet mission requirements. The SP’s personnel shall be able to read, write, speak and understand English. See Sections 3, 6, & 21 for specific qualifications.

2.1.3.1.2. The SP shall submit the names of its company officers, parent companies, and parent company officers to the CO and Headquarters (HQ) HQ AETC/A4PM (program manager) at the Pre-performance Conference. Changes to the list shall be submitted to the CO within thirty (30) days after the change. This information may be provided to other government agencies or activities for official use only.

2.1.3.2. Provide an on-site manager and alternate(s). At least one shall be physically present during normal duty hours. This individual shall be responsible for the overall management and coordination of this contract and shall act as the central point of contact with the Government. The on-site manager shall have full authority to act for the SP on all contract matters relating to daily operation of this contract. The contract manager or alternate shall have full authority to submit cost proposals, negotiate changes, and sign modifications up to $500,000. SP shall sign and return modification(s) to the CO within three (3) duty days. The manager or designated alternate(s) shall be available on-site within one (1) hour of notification when contract performance occurs outside normal working hours.

2.1.3.2.1. Furnish in writing to the CO the names and phone numbers of the contract manager and all SP management and supervisory personnel not later than the contract preperformance conference. The CO shall be notified within one workday whenever changes are made.

2.1.3.2.2. Furnish, in writing, to the CO and the 71 FTW Information Protection office (71 FTW/IP) the names and phone numbers of the contract manager and all SP management and supervisory personnel not later than the contract pre-performance conference. The CO will be notified immediately of any proposed changes to the SP's key personnel. A revised listing will be provided to the CO and 71 FTW/IP offices within five (5) workdays after changes occur.

The SP shall provide the CO a résumé for the on-site manager and alternate(s) if they are replaced.

2.1.3.2.3. Current listing of employees. Submit to the CO within fifteen (15) calendar days after contract start date, a list of employees by names, addresses, social security numbers, and level of security clearance to include subcontractor(s). Provide updates as they occur. This information may be provided to government agencies or activities for official use only. The list shall be validated and signed by the SP’s Security Representative and provided to the ACO and Security Forces Operations (SFO). Updated listings shall be provided to the ACO, Unit Security Manager, and Information Security Program Manager (ISPM) when an employee's status or information changes. Ensure Privacy Act information is properly marked and protected from unauthorized access, disclosure, or manipulation.

2.1.3.4. Assign personnel to perform collateral duties identified in Appendix 3E, 6E, and 21E of each service area section.

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2.1.3.5. Provide to the Functional Commander (FC), Chief Contracting Officer Representative (COR), and CO, as they occur, a listing of the names of newly hired employees and the position assigned and names of those personnel transferred to other positions reflecting the position vacated and new position assigned.

2.1.3.6. Conduct random drug tests on all SP employees who are employed under this contract IAW the terms of DFARS 252.223-7004, Drug-Free Work Force. SP personnel who are involved with illegal drugs, other controlled substances or who abuse alcohol pose unacceptable risks to safe and efficient operations. The SP shall have a program to prohibit employees from using, possessing, being under the influence, or otherwise being involved with illegal drugs and from abusive use of controlled substances.

2.1.3.6.1. Employees shall be subject to substance abuse testing IAW AFI 91-204, Safety Investigations and Reports, paragraphs 1.1 and 1.3 investigation when an individual’s actions or inactions are suspected as factors in a mishap sequence. The CO may identify the employees to be tested and the drugs for which those employees must be tested. The SP shall accomplish the specified testing using a certified medical substance abuse testing facility (i.e., a certified lab that meets Department of Health and Human Services (DHHS)/ Substance Abuse and Mental Health Services Administration (SAMHSA) certification). Results of the test(s) shall be provided to the Government solely for the purpose of completing an investigation.

2.1.3.7. Not use the services of any person in the performance of this contract whose presence or action(s) endangers the health, life, safety, security, general well-being or operational mission of the installation to include its population, equipment, and facilities.

2.1.3.7.1. Not employ any person who is an employee of the Department of the Air Force (either military or civilian) if such employment would be contrary to the Government’s policies including AFI 64-106, Air Force Industrial Labor Relations Activities, paragraph 3, and Department of Defense Directive (DODD) 5500.7-R, Joint Ethics Regulation (JER) paragraph 2, unless such person has received written waivers of any installation policies restricting employment and/or written approval of off-duty employment.

2.1.3.7.2. Not employ any person who is a spouse or dependent of a DoD employee (military or civilian) when such employment would create an actual or perceived conflict of interest.

2.1.3.8. Develop a Training Plan containing written procedures to ensure employees are fully trained, task proficient, and task certified prior to being declared position qualified. Two (2) copies of the SP’s complete Training Plan shall be provided to the CO not later than the pre-performance conference for review and acceptance by the Government. When changes are made to this training plan during the life of the contract, the proposed changes shall be reviewed by the COR office prior to submittal to the CO for acceptance prior to implementation. Additional training requirements may be stated in the service area section of this PWS.

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2.1.3.9. Personal Appearance. SP personnel shall present a clean, neat appearance and be easily recognized as SP personnel. Recognition will be accomplished by distinctive clothing (uniforms, ball caps, and identification badges bearing the company name and/or logo). If caps are worn on the flightline they must adhere to AF, AETC, and OSHA, Foreign Object Damage (FOD) prevention directives. Caps/hats shall not be worn inside engine intake danger zones as defined by the specific aircraft Technical Order (TO). SP shall ensure clothing and accessories worn by contract personnel with access to the flightline do not present a potential Foreign Object Damage (FOD) hazard. Maintenance personnel must conform to TO 00-25-172, Ground Servicing of Aircraft and Static Grounding/Bonding, Air Force Manual (AFMAN) 91-201, Explosive Safety Standards, Chapter 2, and AFI 91-203, Air Force Safety Standards. In addition, the SP shall ensure clothing worn by contract personnel with access to engine operating areas do not present a potential FOD hazard. SP personnel below branch level shall wear distinctive clothing, including seasonal apparel. SP clothing and hats for personnel below the branch level shall clearly depict the company name. The employee’s last name shall be on the uniform shirts and jackets/coats (the union position may be included).

2.1.3.9.1. Company name/union logo or insignia and/or company/union position title, and employee’s name will be attached to uniform shirt, and jacket/coat at no cost to the Government. Logo insignia must not exceed thirteen (13) square inches in size. Letters and/or numbering shall not exceed two (2) inches in height. If incorporated, presentation, (e.g. logo, lettering, etc…) must maintain a professional image and must be permanently attached.

2.1.3.9.2. Conservative shorts may be worn. If worn, shorts shall be of the same material and color as the long pants, shall be hemmed, and not shorter than four inches above the knee.

Visible socks must be conservative (with no distinguishing marks or emblems) and must be white, gray, black, or navy blue to correspond with uniform color. During periods of cold weather, employees on the flightline are authorized to wear plain (no patches) black or dark blue ski caps. On the flightline, caps must be secured to the head to prevent FOD hazards.

During periods of warm weather, the wear of undergarments (crew neck t-shirts) as outer garments is permitted in the following colors gray, navy, black and red for transient alert;

however, shirts must be plain and display the company logo only.

2.1.3.9.3. Other SP personnel (i.e. management branch level and above and office employees) are not required to wear distinctive clothing, but shall present a conservative business appearance at all times. These personnel shall wear SP-provided name tags or photo ID badges depicting company name, employee's name, and employee's title.

2.1.3.9.3.1. The following apparel SHALL NOT BE WORN: apparel in a ragged and frayed condition, caps/hats (other than issued clothing) on the flight line, tank tops, halter tops, crop tops, sleeveless shirts, mesh and see through garments, exposed clothing with obscene language or logos, gym or sweat suit apparel, or any clothing could present an unfavorable image or cast discredit upon the installation, its personnel, or the United States Air Force.

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2.1.3.10. Tobacco Policy: The SP and its employees shall comply with the AF and base/installation facilities smoking policy as described in AFI 40-102, Tobacco Use in the Air Force, paragraphs 1.2.1, 2, and 4, AETC Sup and local policies.

2.1.3.11. Enterprise-wide Contractor Manpower Reporting Application (IAW Office of the Secretary of Defense, Memorandum, 28 Nov 12).

2.1.3.11.1. Contractor Manpower Reporting. The contractor shall report all unloaded direct labor hours and unburdened direct labor dollars required for performance of services provided under this contract. After the prime contractor has reported its data, subcontractors are required to report their information. The prime contractor has overall responsibility for ensuring sub-contractors enter their respective data. The contractor must completely fill in all required data fields.

2.1.3.11.2. Website. The Contractor Manpower Reporting Application (CMRA) secure data website (http://www.ecmra.mil) is the collection point for this information. Data for Air Force service requirements must be input at the Air Force CMRA link at http://www.ecmra.mil .

User manuals are available at the Army CMRA link on the website. Contractors may direct questions to the CMRA help desk.

2.1.3.11.3. Reporting. Reporting inputs will be for the direct labor executed during each Government fiscal year (FY), which runs 1 October through 30 September.

2.1.3.11.3.1. While inputs may be reported any time during the FY, all data for the FY shall be reported no later than 31 October of each calendar year.

2.1.3.11.3.2. Notify the contracting officer via e-mail when all prime contractor and subcontractor input are complete.

2.1.3.11.4. Safeguarding of Information. Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

2.1.4. Quality Control System. Establish, execute, and maintain a complete Quality Control System to include a Quality Control Plan (QCP) that continuously ensures the requirements of this contract are provided as specified. The QCP shall be developed, implemented and maintained by functional area. The QCP shall describe the SP’s approach and policies pertaining to quality control, applicable procedures, QC organization, method for determining and reporting root cause, method for accomplishing corrective actions, including follow-on actions if required. The QCP shall be designed to promptly detect errors and omissions in day-to-day performance and to identify and correct conditions adversely affecting the quality of products and services provided to the government. Additionally, the QCP shall identify the entity responsible for Continuous Process Improvement (CPI) and the method of executing CPI throughout the life of the contract. The QC system shall be robust enough and resourced http://www.ecmra.mil/ http://www.ecmra.mil/

2-1-6 adequately to execute these capabilities across the entire scope of SP responsibility. It shall have provisions for:

- Identifying the extent and cause of nonconformance

- Defining standard methodology for root cause determination and reporting

- Analyzing adverse trends including root cause analysis

- Implementing methods for improvements and corrections

- Determining adequacies of corrections and the effectiveness of procedures through continued monitoring

- Establishing effective procedures for key and lock combination control

- Detecting potential deficiencies through an active self-inspection program

- Prevention of FOD

2.1.4.1. The SP’s complete QCP shall be provided to the Chief COR and CO not later than the pre-performance conference for review and acceptance by the Government. An updated copy shall be provided through the Chief COR to the CO on contract start date and as changes occur for acceptance prior to implementation. The QCP is subject to CO acceptance or rejection. In the event that sections of the QCP are rejected by the CO, the SP shall make necessary changes within ten (10) working days of the notification of non-acceptance. The Quality Control System and written QCPs shall include complete outlines on how quality will be controlled in all areas.

2.1.4.2. The SP shall conduct AF Self-Assessment Program checklists IAW AFI 90-201 VanceSup.

2.1.5. Occupational Safety and Health.

2.1.5.1. Comply with the OSHA Public Law 91-596, Occupational Safety and Health Act of 1970 and the resulting standards, OSHA Standard 29 CFR 1910, Occupational Safety and Health Standards, National Electrical Code, National Fire Codes, DoDD 4751.1E, Environment, Safety, and Occupational Health (ESOH), and the protection of their employees and AFPD 90-8, Environment, Safety, and Occupational Health Management and Risk Management and AFI 91-203, Air Force Consolidated Occupational Safety Instruction. It is the SP responsibility to make certain that all safety requirements, equipment, and training are met and provided to their employees. Additionally, the SP is responsible to ensure compliance with safety and health standards by all sub-SP employees. AF Safety, Fire Protection, and Bioenvironmental Engineering officials may periodically enter a SP’s workplace to verify working conditions of personnel or to make inspections for protection of Government facilities, personnel and equipment. If an improper procedure or unsafe condition exists, the SP shall immediately correct the unsafe condition, and notify the applicable Wing representative/CO. Department of Labor OSHA inspectors are authorized right of entry to inspect any place of employment operated by an AF SP. They are, for the most part, “NO NOTICE” inspections. Notify the COR if an OSHA inspector visits the site unescorted by an AF Safety Technician.

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Note. All references to the AF Bioenvironmental Engineering (SGPB) office or the AF Public Health (SGPM) office in Air Force documents for contract personnel should be interpreted to mean a reference to the SP provided industrial hygiene services for the SP’s personnel. Likewise, any such reference about worker hazards and recommendations to get bioenvironmental engineering determinations or support in the TOs means that SP personnel must obtain such support from the SP’s industrial hygiene function.

2.1.5.2. Government Owned Contractor Operated (GOCO) facilities shall be maintained and operated IAW OSHA, DoD, and AF health and safety standards.

2.1.5.3. SP is responsible for performing required personnel exposure assessments and medical surveillance.

2.1.5.4. The SP shall assist the Wing/base/installation Safety Office in the investigation and reporting of mishaps. Mishap investigation and reporting of accidents involving only SP personnel shall be the responsibility of the SP. The SP shall immediately notify Chief COR/Superintendent, the appropriate Wing/base/installation Safety Office, Wing/Unit Command Post, and CO of any serious injury or an on-the-job death of SP personnel.

2.1.5.5. Appoint an Occupational Safety and Health Monitor for safety and health related issues.

2.1.5.6. Report to the CO any malfunctioning or newly procured Government Furnished Equipment (GFE) requiring evaluation.

2.1.5.7. Identify and Report Safety Hazards and Mishaps IAW AFI 91-204, Safety Investigations and Reports, all chapters. The SP shall implement a system that will immediately identify and report safety hazards, mishaps, and reportable incidents involving AF facilities, aircraft, or equipment IAW applicable directives to the COR, CO and Wing/base/installation Safety Office staff.

2.1.5.8. The SP shall take immediate steps to correct non-compliance with occupational health or safety directives that could cause injury to AF or other personnel, or damage to AF or other property or equipment.

2.1.5.9. SP shall notify the CORs when hazards or Risk Assessment Codes (RACs) are discovered.

2.1.6. Security. Conduct background checks IAW DoD, departmental, and local base policies on all SP employees working on base/installation. The SP is responsible for all sub- SPs they authorize access to the base.

2.1.6.1. Security Facility Clearance Requirements. Possess or obtain an appropriate security clearance for facility clearance from the Government representative prior to performing work on a classified contract. The SP will ensure personnel requiring access to classified information are the subject of a favorably adjudicated investigation (as appropriate). Request

2-1-8 security clearances for personnel requiring access to classified information no later than fifteen (15) calendar days after receiving a facility clearance or, if the facility is already cleared, the personnel must be cleared no later than fifteen (15) calendar days after contract award date. The Government assumes costs and conducts background investigations for these personnel and the SP assumes costs for any security clearance re-certifications. Due to costs involved with security investigations, requests for SP security clearance shall be kept to an absolute minimum necessary to perform service requirements. All personnel performing locksmith services shall have an approved Secret clearance. Notify the Information Security Program Manager and the applicable base Servicing Security Forces Organization (SSFO) thirty (30) calendar days before on-base performance of the service. Include in the notification the following:

a. Name, address, and telephone number of company representative;

b. The contract number and contracting agency, if applicable;

c. The highest level of classified information employees will require access;

d. The location(s) of service performance and future performance, if known;

e. The date service performance begins; and

f. Any change to information previously provided under this paragraph.

2.1.6.2. Suitability Investigations. In accordance with Homeland Security Presidential Directive 12, Personnel working in a government facility six (6) months or less or working anywhere on Wing/base/installation property are required to have a Local Files Check. The Unit Security Manager will coordinate the Background Affidavit (with Pass & ID) and the DD 1172, Base Access Request form – allow 3-5 day process time. Personnel working in a government facility six (6) months or longer or at anytime requiring access to the Local Area Network (LAN) will require a National Agency Check with Written Inquiry (NACI) clearance. Successful completion of a NACI clearance, as a minimum, is required before operating government furnished workstations that have access to AF e-mail systems. These investigations shall be submitted by the Government at no additional cost to the SP.

Personnel requiring access to classified information will require at least a Secret clearance, at SP’s expense.

2.1.6.3. Visit Request. SP’s employees participating in the National Industrial Security Program are authorized to use Joint Personnel Adjudication System (JPAS) in lieu of sending Visitor Authorization Letters (VALs) for classified visit to DoD facilities and military installations. VALs are only required if the SP isn’t using JPAS or if SP’s personnel whom access level and affiliation are not accurately reflected in JPAS.

2.1.6.4. Security Representative Appointment. Appoint a security representative for the on-base long-term visitor group not later than three (3) weeks prior to contract start date. The security representative is the primary interface between SP personnel, the company Facility Security Officer and the Unit Security Manager on security related issues. The SP’s personnel shell participate in the unit information security education program IAW AFI 31- 601 Industrial Security Program Management and AFI 31-401 Information Security Program Management. Further, IAW AFI 31-101, The AF Installation Security Program, SPs shell participate in unit training outlining their responsibility for the security of protection level

2-1-9 resources which will enable them to react quickly and correctly to threats directed at those resources. The SP security representative shall assist the Unit Security Manager in conducting security training, briefings, etc.

2.1.6.4.1. Listing of Employees. See paragraph 2.1.3.2.3.

2.1.6.5. Obtaining and Retrieving Identification Media.

2.1.6.5.1. Pass and Identification. Ensure appropriate identification media IAW local policies and Wing/base/installation Security Forces Squadron requirements is obtained for personnel in performance of their official duties and retrieved with conclusions of such duties. Submit a written request to the Functional Commander listing the following: contract number, location of work site, start and stop dates, and names of employees needing access to the base. The letter will also specify the individual(s) authorized to sign a request for base identification credentials. The FC will endorse the request and forward it to the issuing base pass and registration office or security forces for processing. Employees must possess valid driver’s license (or approved government issued card), current vehicle registration, and valid vehicle insurance certificate while employed on the installation. When reporting to the pass and registration office for issuance of credentials for access to the installation, individual(s) will need a valid state or federal issued picture identification. During performance of the service, obtain required identification for newly assigned personnel and for immediate return of credentials for any employee who no longer requires access to the work site. Upon completion or termination of the service or expiration of the identification passes, ensure that all base identification passes issued to employees are returned to the issuing office. The issuing office will verify all base identification passes have been returned and/or accounted for. The issuing office will forward a memorandum to the individual authorized to sign request for base identification credentials indicating the badges and vehicle passes have been turned in. The DD Form 577, signature card for authorized requestor will be destroyed and the individual will no longer be authorized to sign DD Form 1172-2, Application for Identification Card/DEERS Enrollment. Failure to comply with these requirements may result in withholding of final payment. The following pass and identification items are required for contract performance for employees and non-Government owned vehicles:

a. DD Form 1172-2 (AFI 36-3026(I)), Identification Cards For Members of The Uniformed Services, Their Eligible Family Members, and Other Eligible Personnel, and AETC Instruction 36-3001, Issue and Control of AETC Civilian Identification (ID) Cards);

b. AF Form 75, Visitor/Vehicle Pass (AFI 31-204): The SP shall adhere to local security policy when applying for short/long term visitors vehicle passes;

c. DoD Common Access Card, (AFI 36-3026_IP); and

d. USAF Restricted Area Badge if required: Ensure all SP are issued a USAF Restricted

Area Badge, or a locally developed badge (if applicable).

2.1.6.6. Visitor Group Security Agreement. Complete a long-term visitor group security agreement for service performance on base. This agreement outlines how the SP integrates

2-1-10 security requirements for contract operations with the AF to ensure effective and economical operation on the installation. The agreement includes:

2.1.6.6.1. Security support provided by the AF to the SP includes; storage containers for classified information/material, use of base destruction facilities, classified reproduction facilities, use of base classified mail services, security badging, base visitor control, investigation of security incidents, base traffic regulations and the use of security forms and conducting inspections required by DoD 5220.22R-R, National Industrial Security Regulation, AF Policy Directive 31-6, Industrial Security, and AFI 31-601, Industrial Security Program Management, DoD 5200.1R, Information Security Program, and AFI 31- 401, Information Security Program Management. Security support requiring joint AF and SP coordination includes packaging classified information, mailing and receiving classified materials, implementing emergency procedures for protection of classified information, security checks and internal security controls for protection of classified material and high-value pilferable property. On base, the long-term visitor group security agreement may take the place of a Standard Practice Procedure.

2.1.6.7. Unescorted Entry To Restricted Areas. Employees requiring unescorted entry to restricted area, the AF shall submit NACI investigations for employees at no additional cost to the SP. SP personnel need a favorably completed NACI investigation to qualify for unescorted entry to a restricted area. Comply with DoD 5200.2-R, Personnel Security Program and AFI 31-501, Personnel Security Program Management, requirements.

2.1.6.8. Computer Security Requirements. Comply with AFI 33-100, User Responsibilities and Guidance for Information Systems, AFI 33-230, Information Assurance Assessment and Assistance Program applicable AF Communication Security (COMSEC) General Publications (AFKAG), AFIs, and AF Systems Security Instruction for COMSEC and AFI 10-701, Operations Security (OPSEC), when operating Government computer workstations or systems. In addition to the above guidance, SP processing classified information on Government computer workstations or systems will comply with DOD 5200.1-R, Information Security Program, and AFI 31-401, Information Security Program Management. Personnel using unclassified automated information systems, including e-mail, must have, at a minimum, a completed favorable National Agency Check (NAC)/Entrance NAC IAW DoD 5200.2-R, Personnel Security Program. The SP is required to complete and submit the application SF Form 85, Special Access or SF Form 86, Request for Cataloging and apply for a NAC, for any employee not currently having a favorable NAC the employee will not have access to automated information systems. The SP personnel will not be able to gain access to automated information systems until they have a favorable NAC or Interim Secret clearance.

The SP shall diligently pursue obtaining either a “Favorable” NAC or appropriate clearance for its employees prior to assigning them to work. The Government cannot be charged against the PWS for SP personnel until the above requirement is met. The SP shall ensure that personnel accessing information systems have the proper and current information assurance certification to perform information assurance functions IAW DoD 8570.01-M, Information Assurance Workforce Improvement Program. The SP shall meet the applicable information assurance certification requirements, including:

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a. DoD approved information assurance workforce certifications appropriate for each category and level as listed in the current version of DoD 8570.01-M; and

b. Appropriate operating system certification for information assurance technical positions as required by DoD 8570.01-M.

The SP shall provide documentation supporting the information assurance certification status of personnel performing information assurance functions. SP personnel who do not have proper and current certifications shall be denied access to DoD information systems for the purpose of performing information assurance functions.

2.1.6.9. Reporting Requirements. Ensure compliance with AFI 71-101, Volume-1, Criminal Investigations, and Volume-2, Protective Service Matters. Report to an appropriate authority, any information or circumstances of which you are aware may pose a threat to the security of DoD personnel, SP personnel, resources, and classified or unclassified defense information.

Brief SP employees upon initial on-base assignment and as required thereafter.

2.1.6.10. Physical Security. Comply with base Operations Plans (OPlans)/Instructions, Random Antiterrorism Measures (RAMS,) and local search/identification requirements for Force Protection Condition procedures in areas controlled by SP employees. Safeguard all Government property including controlled forms provided for SP use. At the close of each work period, secure Government training equipment, ground aerospace vehicles, facilities, support equipment, and other valuable materials.

2.1.6.11. Controlled/Restricted Areas. Implement local base procedures for entry to AF controlled/restricted areas where SP personnel will work.

2.1.6.12. Wireless Electronic Devices. No cell phones, camera cell phones, cordless telephones, or wireless microphones, keyboards, or mice, wireless or Infrared LANs, or related devices are allowed in areas where classified information is discussed, briefed, or processed. “Area” refers to a room and/or to a space the size of a three (3) meter radius sphere, centering on the classified source. Do not operate other wireless Personal Electronic Devises, not specifically addressed above, that are used for storing, processing, and/or transmitting information in areas where classified information is electronically stored, processed, or transmitted.

2.1.6.13. Operating Instructions. Adhere to the AF activity Operating Instruction (OI) for internal circulation control, protection of resources and to regulate entry into AF controlled areas during normal, simulated and actual emergency operations.

2.1.6.14. Key Control. Adhere to the AF activity OI control procedures to ensure keys issued to the SP by the Government are properly safeguarded and not used by unauthorized personnel. Do not duplicate keys issued by the Government (the only exception is the base locksmith). All Government keys will be turned in at the end of employment or contract.

Report lost keys immediately to the AF activity that issued the keys. The SP is responsible for the cost of replacing lost keys, re-keying, or lock replacement. In the event a master key is lost or duplicated; all locks and keys for that system shall be replaced or rekeyed by the SP.

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Ensure employees do not allow Government issued keys to be used by personnel other than current authorized employees. Do not use keys to open work areas for personnel other than SP employees engaged in performance of duties, unless authorized by the Government functional director.

2.1.6.15. Access Lock Combinations. Access lock combinations are “For Official Use Only” (FOUO) and will be protected from unauthorized personnel. Ensuring lock combinations are not revealed to unauthorized persons and ensure the procedures are implemented. The SP is not authorized to record lock combinations without written approval by the Government functional director.

2.1.6.16. Security Combinations. Combinations to security containers, secure rooms, or vaults are classified information and must be properly safeguarded. Combinations to security containers, secure rooms, or vaults will only be given to SP employees, who have the proper security clearance and need-to-know. Employees are responsible to properly safeguard combinations. Employees will not record security containers, secure rooms, or vaults combinations without written approval by the FC/FD. Remove or destoy official records only IAW applicable directives. Remove or destoy official records only IAW AFMAN 37-123, Management of Records – Standards and AFI 33-107, Record Distribution Procedures and Responsibilities.

2.1.6.17. Security Alarm Access Codes. Security alarm access codes are FOUO and will be protected from unauthorized personnel. Security alarms access codes will be given to employees who require entry into areas with security alarms. Employees will adhere to the AF activity OIs and will properly safeguard alarm access codes to prevent unauthorized disclosure. SP will not record alarm access codes without written approval by the Government functional director.

2.1.7. Publications. Applicable publications are listed in Appendix A of each service area.

Supplements or amendments to listed publications from any organizational level may be issued during the life of the contract and must be followed if the publication is listed as mandatory. Some of the publications can be found on the Internet at the below sites:

a. OSHA Standards http://www.osha.gov

b. USAF Publications http://www.e-publishing.af.mil

c. AETC Publications/Supplements http://www.e-publishing.af.mil

d. Technical Orders https://www.my.af.mil/etims/etims/index.jsp

e. DOD Publications http://www.dtic.mil/whs/directives/index.html

The SP shall immediately implement those changes that result in a decrease or no change in the contract price and notify the CO in writing of such change. Should a decrease in contract price result, the SP shall provide a proposal for a reduction in the contract price to the CO.

Before implementing any change that will result in an increase in contract price, the SP shall submit in writing to the CO a price proposal with thirty (30) calendar days following receipt of the change by the SP. The CO and the SP shall negotiate the change into the contract under revisions of the contract clause entitled “Changes”. Failure of the SP to submit a price http://www.osha.gov/ http://www.e-publishing.af.mil/ http://www.e-publishing.af.mil/ https://www.my.af.mil/etims/etims/index.jsp http://www.dtic.mil/whs/directives/index.html

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2.1.7.1. Technical Guidance. Requirements of this PWS, to include all Sections, shall be performed using Government directives, instructions and publications, TOs, and where mandated and approved, the SP’s developed directives and/or instructions. Applicable Government directives, instructions, and publications, TOs and accepted SP directives and/or instructions shall be the basis for inspection and surveillance of all areas.

2.1.8. Records Management. Ensure all official Government-owned records received and created for the Government are maintained IAW established Federal Records Act, Public Law 81-754, Federal Records Act, DoD and AF directives listed in Appendix 2A. At the functional level, provide technical assistance to all Government officials (designated decision authorities & Base Records Manager) in support of the Records Management (RM), Privacy Act, and Freedom of Information Act (FOIA) Programs. Appoint a Functional Area Records Manager in support of the Records Management and FOIA Program IAW AFI 33-322.

Manage all official Government records (regardless of media) that are maintained for all services provided. Prepare and maintain a copy of the Records Information Management System file plan. Maintain active and inactive files. Dispose of records IAW applicable directives, Public Laws and Statutes. Prepare records, complete applicable records, and provide shipment of records requiring staging or retirement to the Federal Records Center.

Maintain electronic records using an AF approved electronic records keeping system.

Segment and control access security and safety of records according to record sensitivity.

Ensure sensitive information subject to Public Law 100-235, Computer Security Act of 1987, (Privacy Act information) is properly protected from unauthorized access, disclosure, or manipulation. All reports, records, files, documents, maintenance policies/operating instructions and working papers shall be made available to authorized Government personnel, as requested.

2.1.8.1. Freedom of Information Act Program: Comply with DoD Regulation 5400.7-R, DOD Freedom Of Information Act Program, AF Supplement requirements. The regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material. Comply with AFI 33-332, Privacy Act Program, when collecting and maintaining information protected by the Privacy Act of 1974 authorized by Title 10, United States Code, Section 8013. Remove or destroy official records only in accordance with AFMAN 37-123, Management of Records, or other directives authorized in AFI 33-364, Records Disposition—Procedures and Responsibilities DoD.

2.1.8.2. Mail Processing: Retrieve mail from the Official Mail Center and provide central locations to distribute mail for their respective service area. Control all accountable mail.

2.1.8.3. Exclusive of company proprietary information, the Government may use, duplicate or disclose such records, files, documents, working papers and reports in whole or in part.

2.1.9. Environmental Management. Comply with federally mandated environmental preference programs and DoD “Green Procurement Program” (GPP) policy. These program elements are described on the Office of the Federal Environmental Executive website

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(http://www.ofee.gov) and further guidance is available on the Federal Facilities Environmental Stewardship & Compliance Assistance Center (FedCenter.gov ) website (http://www.fedcenter.gov ). Follow Major Command (MAJCOM) policy on reporting visits, official correspondence, notice of violations or enforcement actions from any Local, State, or Federal Environmental, Safety, or Health Regulator.

2.1.9.1. Environmental. Comply with the Environmental, Safety, and Occupational Health Compliance Assessment and Management Program, pesticide measures of merit, solid waste reduction/diversion, Remedy In Place, and hazardous waste reduction. Comply with all applicable environmental permits/plans, Code of Federal Regulations, MAJCOM instructions, AFIs, DoD regulations, MAJCOM/AF/DoD policy letters, policy documents, etc. concerning environmental programs and all revisions after contract award. Air Force items may include, but are not limited to, 10, 20, 32, 41, 44, 51, 64, 90, 91 series publications found at http://www.e-publishing.af.mil. Follow MAJCOM policy on reporting visits, official correspondence, notice of violations or enforcement actions from any Local, State, or Federal Environmental, Safety, or Health Regulator.

2.1.9.2. Environmental Compliance. Comply with all environmental compliance, conservation, planning, and programming in accordance to all Federal, Executive Orders (EO), state, DoD and AF requirements and policies (including applicable revisions).

2.1.9.3. Products and Materials. Provide cleaning products in the performance of this PWS that meet as a minimum, Green Seal Product Standards (http://www.greenseal.org/certproducts.htm). If it is determined that a product does not meet Government performance requirements, submit a proposed alternative to ACO that would meet the performance requirements with the lowest environmental impact for evaluation and acceptance. For products that fall under the Environmental Protection Agency (EPA) Comprehensive Procurement Guidelines (http://www.epa.gov/cpg), must meet the minimum recovered (recycled) content. Use bio-based products upon issuance of the bio-based product listing from the United States Department of Agriculture (http://usda.gov). Purchase and use Energy Star or other energy-efficient items listed on the Department of Energy’s Federal Energy Management Program Product Efficiency Recommendations product list.

2.1.10. Emergency Support Program.

2.1.10.1. Establish Control Center to monitor resources, mission capability and coordinate functional activities during disaster/contingency operations such as accidents, natural or man-made disaster, mobility, recovery requirements and during exercises.

2.1.10.2. Emergency Management (EM). Appoint specialized EM team members, for example Emergency Operations Center, Readiness Support Team, Contamination Control Teams, Shelter Management Teams, Post Attack Reconnaissance Base Recovery Element, Ride Out Team and support teams as required to support local response and contingency plans. Perform functions necessary to minimize the loss of personnel, resources, and operational capability caused by accidents, natural disasters and contingencies IAW AFI 10- 2501, Air Force Emergency Management (EM) Program Planning and Operations.

http://www.ofee.gov/ http://www.fedcenter.gov/ http://www.e-publishing.af.mil/ http://www.greenseal.org/certproducts.htm http://www.epa.gov/cpg http://usda.gov/

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2.1.10.3. Response Plans and Procedures. Develop, coordinate, and implement response procedures and checklists to support Wing/base/installation OPlans, other local response plans, war and contingency planning documents. See Appendix 2H, 3H, 6H, and 21H in each service area.

2.1.10.4. Base Exercises. Provide the required personnel IAW applicable instructions listed in Appendixes 2H, 3H, 6H, and 21H. Provide augmentation personnel to assist EM in emergency/contingency situations to include wing exercises Emergency Management Support Team.

2.1.11. Information Systems (IS). See paragraph 2.3.3.13.

2.1.11.1. The SP shall implement and manage a Computer Systems (CS) Management Program IAW AFI 33-112, Information Technology Hardware Asset Management, AFMAN 33-152, User Responsibilities and Guidance for Information Systems, and DoDM 5200.01V1, DoD Information Security Program: Overview, Classification, and Declassification, and shall appoint Information Technology Equipment (ITE) Custodians (ITEC). The SP shall use all currently installed automated data systems until replaced by the Government. Any ITE asset recycle actions must not conflict with environmental requirements. The SP shall establish a manual back up plan in the event of system failure.

2.1.12. Base Fire Regulations. Comply with Wing/base/installation Fire Regulations.

2.1.13. Traffic Laws. Comply with all Wing/base/installation traffic regulations.

2.1.13.1. All SP personnel who operate Government Motor Vehicles (GMV) or authorized company vehicles on the flightline and hangars shall be properly licensed, certified and authorized IAW AFI 13-213, Airfield Driving, AFI 24-301, Vehicle Operations, and other applicable directives. Privately owned (personal) vehicles shall not be operated on the flightline or in hangars unless authorized by Base Airfield Management.

2.1.14. General Housekeeping. Kept GOCO facilities and areas clean, orderly, and in sanitary condition IAW 29 CFR 1910.22, Walking-Working Surfaces and AFI 91-203, Chapter 5, paragraphs 5.1, 5.3, 5.5, 5.9, 5.10, and 5.11. Areas include, but are not limited to, facilities, yards, compounds, parking areas, and ancillary work areas. Maintain GOCO facilities, supplies, and materiel in a safe, organized, and continually clean condition.

Maintain all outdoor areas assigned to the SP for SP employee use free of trash, debris, vegetation, and leaves, to include removal of snow and ice from walkways. Note. The SP shall provide all equipment, materials, supplies, labor, etc., for the cleanup and housekeeping of GOCO facilities.

2.1.14.1. Ensure all hangars, industrial areas, office, break, warehouses, and restroom areas under the SP’s control are kept clean and orderly at all times; i.e., (not inclusive) all floors, surfaces, walls, baseboards, ceilings, light fixtures, vents, glass, blinds, furniture and personnel lockers are clean, free of litter, dust and foreign debris.

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2.1.14.2. Periodically, the Government will require use of identified facilities (i.e., hangars or other facilities as required) for special events, i.e., Change of Command Ceremony, etc. The Government will coordinate use of these facilities with the SP. The SP shall be responsible for facility clean up prior to the event. The Government will be responsible for set-up and clean up after use.

2.1.15. Conservation of Utilities. Ensure employees follow utilities conservation practices and operate under conditions that preclude the waste of utilities and support and assist in Wing/base/installation conservation of utilities programs IAW EO 1342, Strengthening Federal Environmental, Energy, and Transportation Management.

2.1.16. Financial Management. The SP shall provide a budget management function for each functional area to account for supply and equipment expenditures. The Financial Analysis Office, through the Group Resource Advisor (RA), COR, and ACO will provide the SP with annual budget allocation information, amounts of any withhold funds, i.e., not to exceed CLINS, e.g., weekend fly, the reasons for the withhold, and assign an annual budget (distribution) for each area. It is this distribution that the SP shall manage as the maintenance complex annual operating budget. Any and all correspondence/submissions/reports must be routed thru the COR and ACO to the Group RA. The Group RA will consolidate and submit one product to the Financial Analysis Office. Also see paragraph 3.1.7.

2.1.16.1. The budget management function shall serve as the focal point for interfacing with the CORs on expenditures of Government funds.

2.1.16.2. The SP shall report changes or potential problems in requirements that will have a significant impact on funding through the COR and ACO, to the Group RA to ensure necessary material and services are available to support the activity and determine if expenditures are progressing as planned.

2.1.16.3. The SP shall request approval from the CORs prior to requisitioning.

2.1.16.4. The budget management function shall prepare and submit supply and…