Posted SOW.pdf

THULE BMC FA2523-05-C-9001

STATEMENT OF WORK

ATTACHMENT 1

FOR

THULE BASE MAINTENANCE CONTRACT (BMC)

THULE AIR BASE, GREENLAND

18 November 2004

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TABLE OF CONTENTS

Table of Contents i

Introduction iv

Part I Description of Services

Chapter 1 – General 1-1-1

Chapter 2 – Safety 1-2-1

Chapter 3 – Security 1-3-1

Chapter 4 – Supply 1-4-1

Chapter 5 – Weather 1-5-1

Chapter 6 – Airfield Management 1-6-1

Chapter 7 – Aerospace Ground Equipment/Transient Alert 1-7-1

Chapter 8 – Air Traffic Control and Landing Systems 1-8-1

Chapter 9 – Personnel and Cargo Movement 1-9-1

Chapter 10 – Non-Secure Communications 1-10-1

Chapter 11 – Information Technology Equipment 1-11-1

Chapter 12 – Test, Measurement and Diagnostic Equipment 1-12-1

Chapter 13 – Civil Engineering – Engineering 1-13-1

Chapter 14 – Civil Engineering – Operations and Maintenance 1-14-1

Chapter 15 – Defense Logistics Agency-Energy (DLA-E) 1-15-1

Chapter 16 – Vehicle Operation and Maintenance 1-16-1

Chapter 17 – Fire Protection 1-17-1

Chapter 18 – Environmental 1-18-1

Chapter 19 – Medical and Dental Care 1-19-1

Chapter 20 – Public Health 1-20-1

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Chapter 21 – Occupational Health 1-21-1

Chapter 22 – Reserved 1-22-1

Chapter 23 – Reserved 1-23-1

Chapter 24 – Food Services 1-24-1

Chapter 25 – Dormitories 1-25-1

Chapter 26 – Services – General 1-26-1

Chapter 27 – Services – NAF Accounting 1-27-1

Chapter 28 – Services – Bowling Center 1-28-1

Chapter 29 – Services – Fitness and Sports Center 1-29-1

Chapter 30 – Services – Community Center 1-30-1

Chapter 31 – Services – Outdoor Adventure 1-31-1

Chapter 32 – Services – Lodging 1-32-1

Chapter 33 – Services – Laundry, Tailoring, and Dry Cleaning 1-33-1

Chapter 34 – Reserved 1-34-1

Chapter 35 – Reserved 1-35-1

Chapter 36 – Phase In 1-36-1

Part II Service Delivery Summary 2-1

Part III Government-Furnished Property and Services 3-1

Part IV General Information 4-1

Appendices

Appendix 1 – Contract Data Requirements List (CDRL) A1-1

Appendix 2 – Abbreviations and Acronyms A2-1

Appendix 3 – Definitions A3-1

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Appendix 4 – Military Arctic Clothing A4-1

Appendix 5 – Air Traffic Control and Landing Systems A0 A5-1

Appendix 6 – General-purpose Vehicle Requirements A6-1

Appendix 7 – Reserved A7-1

Appendix 8 – Reserved

A8-1

Appendix 9 – Lodging Room Standards A9-1

Appendix 10 – Government Furnished Non-Real Property Installed Equipment

A10-1

Appendix 11 – Government-Furnished General- and Special-Purpose Vehicles A11-1

Appendix 12 – American Holidays A12-1

INTRODUCTION

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0.1 Scope

0.1.1 This is a nonpersonal services contract as defined in FAR 37.101. The objective of this contract is the seamless and effective operation of the Thule Defense Area in support of the 821st Air Base Group (ABG) at Thule Air Base (AB), Greenland. This base maintenance contract (BMC) provides base operations support in the Thule Defense Area.

0.1.2 Individual operation-and-maintenance-funded projects not-to-exceed the Danish Kroner (DKK) thresholds in the following table and all BMC living quarter renovation projects are within the scope of this contract, but may also be competitively awarded at the discretion of the Air Force (AF). Any such project awarded to this contract will be separately negotiated and added by contract modification.

FY DKK Threshold per Project

FY06 DKK 7,799,600

FY07 DKK 8,033,588

FY08 DKK 8,274,595

FY09 DKK 8,522,833

FY10 DKK 8,778,518

FY11 DKK 9,041,874

FY12 DKK 9,313,130

FY13 DKK 9,592,524

FY14 DKK 9,8802,99

FY15 DKK 10,176,708

0.1.3 Military-construction-funded projects are not within the scope of this contract. This BMC also does not include direct operation or maintenance of the 21st Space Wing (SW) missile warning system, the 50th SW satellite tracking system, operation and maintenance of secure communications and the Air Force local area network (LAN), and operation of the precision measurement equipment laboratory (PMEL). This BMC, however, does provide all of the indirect base operations support for these activities.

0.2 Performance-Based Requirements. This Statement of Work (SOW) has been developed in compliance with performance-based guidelines. It describes the outcomes of the service the Government expects. To the maximum extent practicable, the requirements are stated in terms of “what” the Government expects rather than “how” the Contractor must accomplish the work. The “Objectives” state the overarching service requirement. The “Expectations” are the specific service outcomes associated with each objective.

0.3 SOW Organization. The requirements have been organized in a manner that facilitates clear and concise description. The grouping of requirements is not intended to imply a preferred Contractor organizational structure. In addition, the requirements of one chapter may apply to some or all Contractor operations. The Contractor is expected to understand the interrelationship between the requirements and to perform accordingly.

0.4 Mission. The Thule AB mission is (1) to provide early warning and attack assessment of ballistic missiles launches and (2) to provide tracking, telemetry and commanding (TT & C) of earth orbiting satellite vehicles.

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0.5 Units. Thule AB is home to the 821st ABG, host to both the 12th Space Warning Squadron (SWS) and the Air Force Satellite Control Network (AFSCN) Detachment 3 (Det 3) 22nd Space Operations Squadron (22 SOPS). 12 SWS is one of many worldwide sensors reporting missile warning and space surveillance information to the North American Aerospace Defense (NORAD) command center in Cheyenne Mountain Air Station. 22 SOPS is one the 50th SW’s remote satellite TT&C stations.

PART I

DESCRIPTION OF SERVICES

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CHAPTER 1

GENERAL

1.0 Overview: Performance meets Statement of Work (SOW) requirements.

1.1 Objective: Personnel are managed.

1.1.1 Expectation: Evidence of individual qualifications is provided upon request.

1.1.2 Expectation: No personnel are lodged or provided services at Government facilities without the authorization of the contract or the 821 ABG/CC.

1.1.3 Expectation: Personnel are trained and certified as required for the satisfactory performance of this SOW. (The Government will furnish the training identified in SOW Part III, paragraph 1.14.)

Government-furnished training requirements are identified in writing to the PMs at 21SW/PMD and 821 SPTS/PM. If turnover of personnel creates the need for another Government-furnished training quota within two years of completion of the last training, the Contractor is solely responsible for failure to meet contract requirements.

1.1.4 Expectation: Personnel speak, read, and write English at the level necessary to perform the tasks in this SOW. All correspondence and communication between the Contractor and the Government pertaining to this contract is in English.

1.1.5 Expectation: Personnel follow Danish Police Inspector (DPI) regulations and those Thule AB Instructions (TABI) governing the activities of all personnel. In cases of conflict between the requirements of a TABI and the requirements of the SOW, the SOW will take precedence.

1.1.6 Expectation: The 821 ABG/CC may direct the Contractor in writing to remove any employee or dependent from the base when retention of such employee or dependent endangers life, property, or security, or where such employee or dependent violates reasonable and necessary regulations or lawful order of the 821 ABG/CC. Categories of violations or misconduct, which may cause employees or dependents to be removed from the base include, but are not limited to:

• Security violations.

• Negligence, willful damage to, or destruction of property.

• Injuries inflicted upon other personnel.

• Alcohol or drug abuse.

• Smoking in bed.

• Engagement in unauthorized private business transactions.

1.2 Objective: Mission performance is not affected by declared crises, states of emergency, or work stoppages.

1.2.1 Expectation: A contingency plan is implemented to ensure continued operations during declared crises situation, states of emergency, work stoppages, or storm conditions. (CDRL GEN-1)

1.2.2 Expectation: All services, except those designated by the 821 ABG/CC as non-essential, are provided in accordance with (IAW) the terms and conditions of the contract during periods of crisis as

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declared by the President of the United States and/or the Secretary of Defense or the overseas Combatant Commander, until appropriately released or evacuated by military officials.

1.2.3 Expectation: All services, except those designated by the 821 ABG/CC as non-essential, are provided IAW the terms and conditions of the contract during states of emergency as declared by the 821 ABG/CC, until appropriately released or evacuated by military officials.

1.2.4 Expectation: The Site Manager or designee reports immediately to Thule Emergency Operations Center (TEOC) when it is formed and participates until released. Exercises and real-world events may include all response elements covered by the scope of this SOW. Exercises requiring Contractor participation will usually take place within BMC-established working hours. The 821 ABG/CC may, however, issue work orders (see SOW Part I, paragraph 1.18) for TEOC exercises initiated beyond BMC-established working hours. TEOC members attend on-site, Government-furnished training within 60 days of assuming position, and annual refresher training.

1.2.5 Reserved.

1.2.6 Expectation: BMC management personnel comply with TABI 10-2501 Emergency Management Program and Thule Air Base Installation Emergency Management Plan (IEMP) 10- 2/Continuity of Operations Plan (COOP). BMC review comments are provided for annual document updates.

1.2.7 Expectation: 821ABG/CC, PM, and CO are immediately notified of any costs impact resulting from declared crises and states of emergencies.

1.2.8 Expectation: The Civil Engineering Base Recovery Plan (TAB OPLAN 10-211), is maintained IAW AFI 10-211, Attachment 2. Updates are submitted annually to 821 ABG/CC for approval. (CDRL

GEN-4)

1.3 Objective: Mission performance is maintained and personnel are safe during storm conditions and other extreme weather conditions.

1.3.1 Expectation: During Storm Condition Charlie, critical services are provided without endangering the safety of personnel or property. The following services are considered critical and provided as directed by the 821 ABG/CC: snow removal (SOW Part I, paragraph 14.15.2), all utilities, fire protection, life support medical (SOW Part I, paragraphs 19.1.9 and 19.1.10), emergency medical service (EMS) (paragraph 19.1.11), consolidated communications center (SOW Part I, paragraph 1.17.1), weather (SOW Part I, paragraph 5.2.3), taxi (SOW Part I, paragraph 16.5.3), and Civil Engineering (CE) (SOW Part I, paragraph 14.13.1).

1.3.2 Expectation: During Storm Condition Delta, critical services are provided considering the safety of personnel or property. The following services are considered critical: all utilities, fire protection, life support medical (SOW Part I, paragraphs 19.1.9 and 19.1.10) consolidated communications center (SOW Part I, paragraph 1.17.1), and weather (SOW Part I, paragraph 5.2.3).

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1.3.3 Expectation: Food preparation is initiated when Storm Charlie conditions will be downgraded to Storm Bravo. The base restaurant is open within two hours of being notified by the 821 ABG/CC that storm conditions have or are expected to subside. Food service may be limited to one hour if outside of normal hours of operation. Food service is not required if notification is received after 7 pm.

1.3.4 Expectation: During extreme weather conditions that do not fit the definitions of Storm Conditions Bravo, Charlie or Delta (such as floods or extremely icy roads), the services of this contract are provided without violating Danish safety standards.

1.4 Objective: Contractor travels in support of mission requirements.

1.4.1 Expectation: Contractor travels in support of mission requirements. (All labor, travel, and per diem associated with training, seminar, and conference attendance required by the SOW and any determined necessary by the Contractor to meet contract service outcomes are included in the fixed-price line items. Medical escort travel for non-BMC personnel will be separately reimbursed. Contractor travel requested by the Government in excess of the requirements identified in this SOW will be at the direction of the Contracting Officer (CO) and separately reimbursed.)

1.4.2 Expectation: Personnel maintain passports as necessary for travel requirements.

1.5 Objective: Thule AB operations and personnel are protected from threats arising from the unauthorized release of information

1.5.1 Expectation: All information regarding performance of this SOW is protected to prevent unauthorized disclosure. Information includes photographs, films, public announcements, Internet transmissions, or the denial or confirmation of any of the preceding.

1.5.2 Expectation: All requests for information regarding the Thule Defense Area are reported to the 821 ABG/CC prior to developing a response. All responses are approved by the 821 ABG/CC prior to release.

1.6 Objective: Permanently assigned personnel and official visitors are familiarized with Thule AB operations and environment.

1.6.1 Expectation: Tours, site orientations, and operations briefings are provided for visiting officials. Rules of engagement regarding answering questions from visitors are cleared through 821 ABG/CC. Summary workload data regarding the dates and type of tours, site orientations, and BMC operations briefings provided is maintained. (CDRL Gen-3)

1.6.2 Expectation: Familiarization tours and BMC-operations briefings are available upon request to all permanently assigned US military and civilian personnel within 30 days of their arrival.

1.6.3 Expectation: Special-needs official visitors are accommodated up to four times per year.

1.7 Objective: Work started under the previous contract is completed.

1.7.1 Expectation: All open maintenance and/or repair work orders under contract F61101-96-C- 0006 are completed under the terms and conditions of this contract. All open “upgrade” work orders (work order that improve the facilities, infrastructure or real property installed equipment (RPIE) above the baseline condition established at SOW Part I, paragraph 36.1.4) will be canceled or completed as separately negotiated work orders or projects. (See SOW Part I, paragraph 1.18.)

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1.8 Objective: Subcontract work to a third party does not affect the performance of this

SOW.

1.8.1 Expectation: The Contractor may provide services as a subcontractor to third-party contractors at Thule AB under the following conditions: (a) The subcontract work is performed on a non-interference basis with the services performed under this BMC; (b) no Government-furnished property provided under this BMC is used in subcontract performance without specific authorization within this SOW or the approval of the BMC CO; and (c) the US Government’s rights under this BMC are not adversely affected.

1.9 Objective: The Government is informed of all BMC operations at or affecting Thule AB.

1.9.1 Expectation: The CO is notified of all labor negotiations and agreements. (CDRL GEN-2)

1.9.2 Expectation: All information and documentation required to be generated or maintained (to include Government-furnished documents) by this contract are in English and available for Government review upon request. All such documentation is generated and maintained in an electronic format as of 1 October 05. If there is any conflict between this requirement and other requirements in this contract; this requirement takes precedence. When equipment or an item is decommissioned, request disposition instructions for the equipment and system documentation from the Program Manager (PM).

Documentation is delivered to the Government to facilitate re-competition and contract transition activities at the direction of the PM or CO. Rights to all of this documentation are governed by Defense Federal Acquisition Regulation Supplement (DFARS) 252.227-7032, Rights in Technical Data and Computer Software. (CDRL GEN-3)

1.9.3 Expectation: Responses are provided to requests for information. These requests are in addition to Contract Data Requirements List (CDRL) submissions and other documentation that is available for review by request. Requests may cover the range of activities under this SOW.

1.9.4 Expectation: Problems affecting functional area mission accomplishment are reported to the 821 ABG/CC immediately and to the PM within 24 hours.

1.9.5 Expectation: Contractor participates in monthly Program Management Review meetings. The contractor normally attends two of these monthly meetings in person at Colorado Springs, Colorado in conjunction with Award Fee Review Board meetings and one at Thule AB as determined by the PM.

Management briefings are provided at these meetings quarterly covering at a minimum: contract performance, budget, schedule, award fee, and contract issues.

1.9.6 Expectation: Contractor participates in key personnel meetings as established by 821 ABG/CC up to three times per week. These meetings cover near and long term tasks, schedules, operational status, and significant issues.

1.9.7 Expectation: An accurate list of points of contact (POC) is provided to the PM and 821ABG/CC and updated within three days as changes occur, to include alternates when personnel are off-station, for:

• Site Manager

• Customer service contacts

• Fire Chief

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• Environmental Coordinator

• Chief Airfield Manager and alternate

1.9.8 Expectation: An accurate organization chart is updated and distributed electronically to the COR within 10 days of changes.. The organization chart includes names, telephone numbers, and position title down to the first level supervisor. All BMC organizational charts are provided electronically once per year by 1 January to the CO and PM.

1.9.9 Reserved

1.10 Objective: Participate in exercises to ensure BMC contingency operations are adequate.

1.10.1 Expectation: Participate in six major exercises per year. Exercises may include all response elements covered by the scope of this SOW. Exercises requiring Contractor participation will usually take place within BMC established working hours; however, the 821 ABG/CC may issue work orders (see SOW Part I, paragraph 1.18) for exercises initiated beyond normal Contractor operating hours.

1.10.2 Expectation: The Site Manager or designee participates in the planning of exercises.

1.11 Objective: Ensure contract services comply with contract requirements, and Contractor implements a process to continually improve service delivery and efficiency.

1.11.1 Expectation: Contractor implements performance assessment and improvement processes that are documented in a Management Performance Assessment Plan (MPAP). (CDRL GEN-5 )

1.11.2 Expectation: Performance assessments are accurate to the degree that the Government does not identify more than one undocumented major finding.

1.11.3 Expectation: All employees are aware of their role in the Management Performance Assessment Plan processes.

1.11.4 Expectation: Performance data is reported quarterly. (CDRL GEN-6)

1.11.5 Expectation: All performance deficiencies are corrected in a timely manner, the cause of deficiencies is identified, and corrective actions to preclude recurrence are implemented.

1.11.6 Expectation: All processes that affect the quality of the product or services provided under this contract are documented. Management and control procedures are implemented to afford early recognition and prompt resolution of problem areas.

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1.11.7 Expectation: Conditions outside the contractor’s control that affect the contractor’s ability to meet SOW requirements are documented and the contractor cooperates with the PM and CO to determine the reasonable impacts. The following subparagraphs identify some, but not all, possible conditions impacting contractor performance:

1.11.7.1 Acts of God

1.11.7.2 Declared crises, states of emergency, or work stoppages (also see SOW Part 1, section 1.2)

1.11.7.3 Storm and other extreme weather conditions (also see SOW Part I, section 1.3)

1.11.7.4 Real-world security conditions (also see paragraph 3.1.2)

1.11.7.5 Lack of or changes to Government-furnished property of services identified in Part III (see also Section I, FAR 52.245-1 and 52.245-2)

1.12 Objective: Storm shelters are prepared.

1.12.1 Expectation: Storm shelters are stocked IAW Thule AB IEMP 10-2/COOP, paragraph 6.1.4 and fueled to ensure personnel safety during storm season.

1.12.2 Expectation: Storm shelters are in caretaker status during non-storm season.

1.13 Objective: Cooperation and participation is provided for internal and external inspections.

1.13.1 Expectation: Cooperate with and participate in internal and external inspections as requested.

Summary workload data regarding the dates, purpose, and size of each inspection team is maintained.

(CDRL GEN-3)

1.14 Objective: Resources are managed to ensure efficient use of Government funding and to provide customers with insight into financial status.

1.14.1 Expectation: An annual budget projection is provided for Government-furnished supplies, equipment, and services. The budget is a projection for the following fiscal year. After original submittal, the budget is updated twice a year or when requested by the PM. Document and justify requirements, to include impact statements. (CDRL GEN-7)

1.14.2 Expectation: Requirements are identified, justified, and prioritized for Government-furnished supplies, equipment, and services in a five-year budget projection provided annually with updates as required. (CDRL GEN-7)

1.14.3 Expectation: Participate in monthly Financial Working Group (FWG) and Financial Management Board (FMB) meetings as an advisor.

1.14.4 Expectation: All serviceable, Contractor-owned property necessary and used for BMC operations at Thule AB within two years of contract completion is turned over to the successor contractor free-of-charge (CDRL GEN-9). Service store supplies with a value mutually agreed to on 30 Sep 05 can be withdrawn by the USAF until exhausted. The value (based on original purchase price) of the supply and subsistence warehouse stock (less the value of the service store supplies referenced above) of usable, expendable items turned over to the successor contractor must be at least the value of the stock in the contractor operated supply system and food warehouse as of 30 Sep 05.

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1.15 Objective: Maximize contract-related purchases from Danish and Greenlandic sources.

1.15.1 Expectation: After ensuring compliance with clause H-6, Statutory Restrictions on Foreign Acquisition, maximize contract-related purchases and subcontracts from Danish and Greenlandic sources as required by the 1962 Agreement (Aide Memoire) between the US and Denmark. Exceptions are justified and documented. An annual report regarding the source of contract-related purchases is provided. (CDRL GEN-10)

1.16 Objective: All Contractor operations comply with publication references identified in this

SOW.

1.16.1 Expectation: All Contractor operations comply with the current version of the referenced publications except as identified in 1.16.2 below. If a referenced publication requires compliance with one or more secondary publications, those secondary publications are not directive on the Contractor unless specifically required within this SOW.

1.16.2 Expectation: The PM is notified within 30 days of receipt of revisions, changes, supplements and notifications of rescission if there is any cost impact resulting from such revisions, changes, supplements and rescissions. (The baseline for all directive publications is the current version of the publication as of 15 July 2004.) Fully-supported cost proposals reflecting upward or downward impacts on the price resulting from revisions, changes, supplements and rescissions are submitted to the CO within 45 days of receipt of revisions, changes, supplements and notifications of rescission. If the PM is not notified as indicated above, the Contractor performs in accordance with such revisions, changes, supplements and rescissions at no increase to the contract’s price. Revisions, changes, supplements and rescissions to publications that increase price will not become effective until directed by the CO. In case a specific revision, supplement, change or rescission does not apply to the SOW, a request for a contract change is submitted to the PM.

1.16.3 Expectation: Thule AB instructions and plans that affect BMC operations are reviewed for content and contract impact prior to initial publication and revision.

1.16.4 Expectation: Orders for all BMC Technical Order requirements are placed with the Thule AB Technical Order distribution office.

1.17 Objective: The Consolidated Communications Center is operational.

1.17.1 Expectation: A central point of contact is provided for emergency and non-emergency customer services referenced at SOW Part I, paragraphs 10.3.1, 14.13.1, 14.17.5, 16.1.4, 16.5.2, 17.4.1, and 19.1.11.

1.18 Objective: The Contractor responds to work orders from the Functional Commander or designee.

1.18.1 Expectation: Labor hour and material estimates for unprogrammed work falling within the general scope of the contract but not specifically required by other parts of this SOW are provided to the Functional Commander, or designee, within the timeframes agreed to by the parties. (Work orders are reimbursed via the time-and-materials line item.)

1.18.2 Expectation: Work is started and completed within the timeframe and standards identified in the order.

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1.18.3 Expectation: Services over and above those already priced as part of normal BMC operations are provided as third party subcontract work for execution of resupply missions. (The scope of the missions is as follows: 24/7 airfield operations for six week per year [normally two-three weeks in April and two-three weeks in August]. 24/7 Airfield operations may require direct support from the following functional chapters of this SOW: weather, airfield management, aerospace ground equipment/transient alert, fuels, and fire protection. Each operation may involve as many as 200 personnel that require billeting in the contingency quarters, lodging, or contingency dormitories. Request for support beyond 821 ABG/CC approved requirements may be handled as subcontract work to a third party IAW Part I, section 1.8.

1.19 Objective: Airfield operations outside of normal Air Traffic Control operating hours are supported.

1.19.1 Expectation: Services within the scope of this contract are provided for the arrival and/or departure of 20 aircraft per Government fiscal year outside of established Air Traffic Control operating hours at SOW Part I, paragraph 6.1.1.

1.20 Objective: Subcontractors or technical experts are managed

1.20.1 Expectation Perform a pre-construction conference with any subcontractor or technical experts working for the BMC. Conference will be tailored to work being performed and will be held before any work begins on site. Conference will include, but is not limited to, technical requirements, appropriate materials, acceptable construction practices, environmental and HAZMAT regulations and practices, schedule, inspection, acceptance, schedule of required outages, coordination of digging/fire permits and safety. As needed, include the Fire Inspector, Safety Representative, Quality/Environmental/OHS and USAF CORs during this formal conference.

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CHAPTER 2

SAFETY

2.0 Overview: All personnel and property at Thule AB are safe. Contractor operations are implemented in a manner, which does not expose Government personnel or resources to harm or damage.

(It is not the Government’s intent with this SOW chapter or any other contract requirement to make the BMC part of the installation’s safety staff or make the BMC responsible for the entire installation’s safety program.)

2.1 Objective: Non-BMC personnel and resources are not harmed or damaged by Contractor operations.

2.1.1 Expectation: Contractor operations do not create an unsafe environment for non-BMC personnel or resources. A safety program is implemented, to include procedures to ensure that BMC personnel are not under the influence of drugs and alcohol when performing the operations of this contract.

2.1.2 Expectation: The 821 ABG/CC is informed of unsafe conditions that exist in BMC-controlled facilities and operations that could affect non-BMC personnel.

2.2 Objective: Mishaps are reported and causes identified through investigations.

2.2.1 Expectation: 821 ABG/CC is informed of BMC mishaps that involve non-BMC personnel or resources within one hour of the Contractor becoming aware of their occurrence. An investigation is conducted to determine the root cause of the accident. Corrective measures are implemented to prevent recurrence.

2.2.2 Expectation: Contractor cooperates fully with all Government-led mishap investigations.

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CHAPTER 3

SECURITY

3.0 Overview: Contractor personnel are security conscious and comply with security requirements.

Facilities are secured to prevent unauthorized access.

3.1 Objective: BMC-controlled buildings are secured.

3.1.1 Expectation: Unauthorized access to BMC-controlled facilities and equipment is prevented.

3.1.2 Expectation: Personnel comply with all real-world security conditions. 821ABG/CC, PM, and CO are immediately notified of any costs impact resulting from implementation of security measures.

Summary workload data regarding the number and extent that security conditions affect contractor operations is maintained. (CDRL GEN-3)

3.1.3 Expectation: Current Information Condition (INFOCON) and Force Protection Condition (FPCON) are posted at the entrance to all BMC-operated or occupied facilities.

3.1.4 Expectation: In the event that the alarm of a BMC-controlled facility becomes inoperable, the appropriate level of security is provided until the alarm can be repaired.

3.2 Objective: Contractor security is integrated with Thule AB security.

3.2.1 Expectation: Comments are provided for the annual update of the Integrated Defense Plan.

3.2.2 Expectation: Participate as an advisor on the Integrated Defense Council, the Antiterrorism Working Group, and the Antiterrorism Executive Committee. With at least 45 days notice from 821 ABG/CC, provide a structural engineer and infrastructure engineer to participate as advisors in the annual Vulnerability Assessment at Thule.

3.2.3 Expectation: BMC management is aware of and complies with the Integrated Defense Plan and the Anti-Terrorism/ Force Protection (AT/FP) Plan.

3.2.4 Expectation: BMC personnel comply with Thule AB security instructions and policies.

3.2.5 Expectation: Proof of Medium security screening is provided to Danish Liaison Officer (DLO) for all Danish and Greenlandic nationals prior to arrival at Thule AB.

3.2.6 Expectation: Proof of Final screening is provided to DLO prior to issuance of restricted area badges.

3.2.7 Expectation: OPSEC (Operations Security) training is required for contractor positions that have access to mission critical information in the following office symbols: GC/AMO, GC/AMOT, GC/AMOB, GC/PM, GC/LGCS, GC/LGS, GC/LGUS, GC/CEOM and GC/OMUFM. Training includes initial training and other training as required (up to four occurrences annually). Provide a list of names that correspond with these office symbols to the military OPSEC training manager as requested, and report training completion to the Government OPSEC POC.

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3.3 Objective: Security alarms are operational and protect Thule AB resources.

3.3.1 Expectation: Intrusion alarm systems are maintained. Organizational and intermediate levels of maintenance are performed IAW manufacturer’s technical manuals and warranties. Records document maintenance actions. If depot-level maintenance is required, notify the COR and comply with disposition instructions. Alarm technicians are certified IAW Advantor requirements.

3.3.2 Expectation: Contractor-controlled operational availability is maintained at 99.9% calculated on a semiannual fiscal year basis.

3.3.3 Expectation: Maintenance personnel are dispatched within 10 minutes of Security Forces’ requests. Summary workload data regarding the dates and times of requested maintenance support is maintained. (CDRL GEN-3)

3.3.4 Expectation: Participate in alarm testing under the direction of the Security Forces. Summary workload data regarding the number and extent of alarm testing is maintained. (CDRL GEN-3)

3.3.5 Expectation: No more than one false alarm occurs per month per sensor region caused by the lack of maintenance.

3.3.6 Expectation: No more than three nuisance alarms occur per month per sensor region caused by the lack of maintenance.

3.3.7 Expectation: Alarm system maintenance and test activities are coordinated with the Security Forces prior to activity.

3.3.8 Expectation: Physical and functional drawings for alarm systems are redlined and provided to

821 ABG/CC.

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CHAPTER 4

SUPPLY

4.0 Overview: Ensure supplies are available to meet mission requirements, regardless of source of funding. Recycle or dispose of non-functional and excess equipment.

4.1 Objective: Equipment, parts, and supplies are available to ensure mission performance.

4.1.1 Expectation: The Contractor shall be a customer to Peterson AFB base supply IAW AFMAN23-110, Volume 2, Part 13 .

4.1.2 Expectation: Reserved.

4.1.3 Expectation: All vehicles purchased by the BMC for use at Thule AB are diesel fuel powered.

4.2 Objective: Government-furnished supplies and supplies for 821 ABG organizations and tenant organizations are purchased using the cost-reimbursement supply line items of the contract.

4.2.1 Expectation: Purchasing techniques are implemented that maximize best value in terms of quality, delivery, and cost to meet customer requirements. Individual purchases in excess of $100,000 require advanced approval from the CO.

4.2.2 Expectation: Supplies are ordered and shipped in a manner consistent with the mission needs of the customer.

4.2.3 Expectation: Frequently ordered items are stocked and a standardized stock is established and publicized.

4.2.4 Expectation: All items purchased on behalf of host, tenant, and temporary organizations are tracked and accounted for until delivered to customer. BMC non-appropriated fund (NAF) and Government SBSS property items are accounted for and tracked separately.

4.2.5 Expectation: Customer receives non-stock supplies via airlift within an average of 50 days from the date ordered calculated on a fiscal year basis. Orders of non-stock supplies transported via sealift will be on the next available ship and included on the ship manifest after arriving at Norfolk.

Summary workload data regarding the airlift items and cost of supplies ordered is maintained. (CDRL

GEN-3)

4.2.6 Expectation: Item identification and valuation information IAW DFARS 252.211-7003(e) is provided for all cost-reimbursement items with a unit acquisition cost equal to or greater than $5,000 USD (CDRL SUP-1) (CDRL SUP-1 is a substitute for the material inspection and receiving report requirements addressed in DFARS 252.211-7003.)

4.2.7 Expectation: SBSS may be used to order Budget Code 9 supplies and equipment. The contractor will reimburse the government at the end of each quarter during the fiscal year, for all Budget Code 9 purchases made during those periods of time. All DLR, Budget Code 8, Supplies and Equipment will be provided at government expense.

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4.3 Objective: Arctic clothing is available for all non-BMC personnel at Thule AB.

4.3.1 Expectation: One cold weather kit (contents listed in Appendix 4) is available for all permanently assigned and visiting personnel. Clothing is appropriate for the Thule Arctic conditions.

4.3.2 Expectation: Arctic clothing is issued, cleaned, maintained in serviceable condition, and replaced as necessary.

4.4 Objective: Supply purchases comply with the Thule AB Affirmative Procurement Plan.

4.4.1 Expectation: Purchase of Environmental Protection Agency (EPA) designated items (www.epa.gov/cpg) through US sources complies with the Thule AB Affirmative Procurement Plan.

Exceptions are justified and documented. This requirement does not apply to non-appropriated fund purchases that, if any, will be separately identified.

4.5 Objective: The host base supply is Peterson AFB. BMC operates under the Supply Customer procedures of AFMAN 23-110 V2 P 13 and the customer procedures of V2, P2, Ch 11, 22, and 24.

4.5.1 Expectation: 100% of BMC-controlled SBSS equipment and supplies are accounted for and disposed of IAW Air Force Manual (AFMAN) 23-110 Volume 2, Part 13.

4.6 Reserved

4.7 Objective: Excess Government and Contractor property is eliminated from Thule AB.

4.7.1 Expectation: Recycle and dispose of excess property IAW Air Force and Defense Reutilization & Marketing Service (DRMS) rules at http://wex.drms.dla.mil/. (With the exception of the requirements of SOW Part I, paragraph 1.14.4, the Contractor is the final authority for determining excess contractor-owned property. 821 ABG/CC is the final authority for turn in of excess government-owned property identified by the BMC.)

4.7.2 Expectation: Property is collected and transported to storage facility within five working days of notification.

4.7.3 Expectation: Serviceable items are advertised to promote reuse. Serviceable items are recycled to the maximum extent practicable.

4.7.4 Expectation: Base organizations are allowed to screen material at the storage facility during Contractor-established hours of operation.

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4.7.5 Expectation: Property will be segregated at DRMS into serviceable and unserviceable lots. The property will then be packaged and shipped on the next available Pacer Goose.

4.7.6 Expectation: The PM is notified when DRMS disposal changes the list at SOW Part III, paragraphs 2.1 (Appendix 10) and 2.3 (Appendix 11). The PM is notified when DRMS disposal eliminates any single category of property listed in SOW Part III, paragraphs 2.X (except 2.1 and 2.3).

4.8 Objective: Government SBSS property is available to other Government installations.

4.8.1 Expectation: Lateral support request, in support of other government installations, are processed for shipping on the first available aircraft.

4.9 Objective: Appropriate cargo transportation methods are used and costs properly budgeted for.

4.9.1 Expectation: Air and sea transportation requirements are accurately projected. (CDRL SUP-2)

4.9.2 Expectation: Cargo shipments are planned in such a manner that sealift is used to the maximum extent practicable.

4.10 Objective: Ensure uninterrupted transportation channels when changing from commercial to government-owned transportation methods.

4.10.1 Expectation: Ensure the priorities of the 821 ABG/CC are aggressively pursued at McGuire AFB (or alternatively from Thule AB when the McGuire office is not manned for up to six weeks per year) to resolve transportation issues.

4.10.2 Expectation: Air transportation is prudently used. Items are shipped in the most economical method possible. Items mistakenly arriving at McGuire AFB are forwarded to the seaport.

4.10.3 Expectation: A focal point is provided to identify cargo issues, advise customer of options, and initiate actions to move assets as swiftly as possible through the port or back to point of origin.

4.11 Objective: All hazardous material ordered and brought to Thule AB by the BMC is tracked cradle to grave.

4.11.1 Expectation: All hazardous materials brought onto Thule AB by the BMC are tracked using the current standardized Air Force HAZMAT tracking system within three workdays of arrival.

4.11.2 Expectation: Material Safety Data Sheets (MSDS) are available for all hazardous materials.

4.11.3 Expectation: Hazardous material is stored in a safe and secure area to limit access and prevent inadvertent release IAW 29 CFR 1910.101 - 1910.106, 29 CFR 1910.110, and 29 CFR 1910.119.

4.11.4 Expectation: Hazardous material is properly disposed of IAW the FGS.

4.12 Objective: A record of hazardous materials ordered and brought to Thule AB by other than the BMC is maintained.

4.12.1 Expectation: The type and quantity of hazardous materials used on Thule AB and reported to the BMC are entered in the Standardized Air Force HAZMAT Tracking System. Summary workload data regarding quantity of non-BMC hazardous material tracked is also maintained.

(CDRL GEN -3)

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CHAPTER 5

WEATHER

5.0 Overview: Weather forecasting is provided for resource protection and situation awareness, to include safe airfield operations. Automated weather observations of surface and upper air weather are taken to support global weather models.

5.1 Reserved.

5.1.1 Reserved.

5.1.2 Reserved.

5.1.3 Reserved.

5.1.4 Reserved.

5.2 Objective: Weather forecasting supports base operations and personnel safety.

5.2.1 Expectation: Terminal Aerodrome Forecasts (TAF) are prepared and transmitted, and include an initial TAF one hour prior to airfield opening.

5.2.2 Expectation: 72 hour plain-language forecasts are provided to base personnel for the Thule Defense Area when the airfield is open.

5.2.3 Expectation: Continuous forecast updates are provided during Storm Conditions Bravo, Charlie and Delta on Thule main base.

5.2.4 Expectation: Weather warnings and advisories are provided.

5.2.5 Expectation: Weather forecasts are produced by certified aviation forecasters.

5.2.6 Expectation: A weather forecaster is on standby 24 hours a day, seven days a week.

5.3 Reserved.

5.3.1 Reserved.

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5.4 Objective: US Air Force (USAF) military air traffic controllers are trained in weather observations to provide safe air operations

5.4.1 Expectation: USAF air traffic controllers receive non-weather personnel weather certification training IAW AFI 13-204v3 paragraph 7.5.3. USAF air traffic controllers also receive local weather familiarization (to include tower visibility observation training) and participate in Cooperative Weather Watch (CWW) IAW AFMAN 15-111, paragraph 2.18.

5.5 Objective: Weather information is provided to aircrews to ensure safe air operations.

5.5.1 Expectation: Provide preflight briefings, including a weather computer flight plan and a completed Defense Department (DD) Form 175-1 when requested. Weather flight plan may include satellite pictures, pilot reports, wind chart, precipitation and other pertinent information.

5.5.2 Expectation: Request aircrews provide PIREPs (and take AIREPs when applicable) when briefing aircrews, as required by AFMAN 15-129 paragraph 1.4.1 – 1.4.1.2.

5.5.3 Expectation: Updated weather conditions are provided upon pilot request when the airfield is open.

5.6 Objective: Weather information is collected from aircrews to ensure safe air operations.

5.6.1 Expectation: Pilot weather reports are actively solicited, recorded, and transmitted IAW AFMAN 15-129 paragraph 4.7.

5.7 Objective: Precipitation samples are collected for radiation testing.

5.7.1 Expectation: A monthly precipitation sample is provided to the DLO.

5.8 Objective: Permanently assigned personnel are educated on weather to ensure personnel safety.

5.8.1 Expectation: All newcomers are briefed on Thule AB weather conditions and weather-related safety.

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CHAPTER 6

AIRFIELD MANAGEMENT

6.0 Overview: A safe and efficient airfield environment is provided for aircraft operations. Inspect the airfield, to include facilities, runways, taxiways, ramp, navigational aids, and lighting. Coordinate and track/monitor maintenance with CE and advise COR of corrective actions. Provide aeronautical information services and serve as the focal point for airfield/aviation matters.

6.1 Objective: Airfield is operational.

6.1.1 Expectation: Contractor airfield management operations support Air Traffic Control (ATC) operating hours of 0800-1600 Monday-Friday (closed Saturday, Sunday and US holidays) and unscheduled aircraft as directed by the 821 ABG/CC. The BMC maintains the capability to handle one aircraft at a time throughout all of the functions that support airfield operations.

6.1.2 Expectation: Contractor maintains schedule of flights and coordinates with ATC.

6.1.3 Expectation: ATC is notified immediately of any changes to the flight schedule.

6.1.4 Expectation: Summary workload data regarding the date, time, and type of scheduled and unscheduled aircraft is maintained. (CDRL GEN-3)

6.2. Objective: Qualified Airfield Manager (AM) personnel are identified.

6.2.1 Expectation: A qualified Chief Airfield Manager (CAM) and one alternate are identified to serve as the airfield management operations focal point responsible for overall management of services provided.

6.2.2 Expectation: CAM has three years Airfield Management (military or civilian) experience.

CAM must complete the Airfield Criteria, Standards and Facilities Computer Base Training (CBT) course developed by HQ AFCESA/CES, the Chief, Airfield Management Position Certification Guide (PCG AM 01), the Airfield Inspection CBT, Flightline Drivers Training CBT and the Wildlife Hazard Management CBT. Train and maintain proficiency in use of bird aircraft strike hazard (BASH) program.

6.2.3 Expectation: The CAM alternate has two years airfield management experience (military or civilian) and completes the CAM alternate training program within one year of assignment. The CAM alternate training program includes elements identified in the Chief, Airfield Management Position Certification Guide (PCG AM 01), excluding the following lessons: 2, 3, 6, 8, 11, 13, 14, 15, 16, 17, 18, 19, 22, 24, 38, and 39. The CAM alternate training program also includes the Alternate Criteria, Standards and Facilities Computer Based Training (CBT) course developed by HQ AFCESA/CES, the Airfield Inspection CBT, Flight-line Drivers Training CBT, and the Wildlife Hazard Management CBT.

Train and maintain proficiency in the bird strike hazard (BASH) program.

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6.3 Objective: Operating Instructions are published.

6.3.1 Expectation: Develop, maintain, implement and annually review Airfield Operating Instructions (OI) and Quick Reaction Checklists (QRC) IAW AFI 13-213, paragraphs 2.3.3.8. (CDRL

AM-1)

6.3.2 Expectation: Participate in the development of the Base Airfield Operating Instruction IAW AFI 13-204V3, Attachment 2 and AFI 13-213, paragraph 2.1.3.5., 2.1.3.16., 2.1.3.39.5., 2.3.3.11., and 5.1.3.

6.4 Objective: Aircraft mishaps are handled and investigated.

6.4.1 Expectation: CAM will develop and implement a mishap notification checklist and response guidance IAW AFI 13-204V3, paragraph 4.6.4.

6.4.2 Expectation: The Contractor will provide the COR with all mishap Airfield Operations logs, checklist, weather reports, flight plan documentation, local/flight safety Notices to Airman (NOTAM) and duty schedules.

6.4.3 Expectation: Any information regarding mishaps will only be released through official Air Force channels IAW AFI 13-204V3, paragraph 4.6.6.

6.4.4 Expectation: Contractor cooperates fully with all flight mishap investigations IAW AFI 13- 204V3, paragraph 4.2.

6.5 Objective: Airfield activities are coordinated among all affected organizations.

6.5.1 Expectation: Participate in quarterly Base Airfield Operations Board (AOB) IAW AFI 13- 204V3, paragraph 5.3. Coordinate with appropriate agencies as required to resolve Air Traffic System Evaluation Program (ATSEP) problem areas.

6.6 Objective: Hazardous or potentially hazardous aviation practices and procedures are identified and reported.

6.6.1 Expectation: Participate in the Hazardous Air Traffic Report (HATR) program IAW AFI 91- 202, paragraph A3.2.2.

6.7 Objective: Maintain safe and efficient operation of all flightline facilities, services, and operations.

6.7.1 Expectation: Perform Airfield Management duties IAW AFI 13-213, AFSPC Sup1, Chapter 2, and Attachment 3. The following paragraphs are excluded: 2.1.2.1., 2.1.3.3., 2.1.3.15., 2.1.3.23., 2.1.3.42.6., 2.1.3.42.7, 2.1.3.42.9., 2.2.3.1., 2.4., 2.5., 2.7.2., and 2.7.3.

6.7.2 Expectation: Develops and manages the flight line driving program IAW AFI 13-213, Chapter 4.

6.7.3 Expectation: Coordinate with aircrews, Security Forces and local ATC agencies to secure aircraft and prevent unauthorized flights according to the installation security plan, AFJI 31-102, Physical Security, Chapter 3, and AFI 13-207, Preventing and Resisting Aircraft Piracy (Hijacking).

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6.7.4 Expectation: Maintain an airfield lighting chart depicting the number of lights associated with each lighting system. Use criteria in AFI 13-213, Table 2.1., to determine if any identified outages within a particular lighting system render that system unusable. Publish Notice to Airman (NOTAMs) for lighting outages as appropriate.

6.7.5 Expectation: Airfield discrepancies are corrected. Status of all work requests is monitored until work is complete.

6.7.6 Expectation: During airfield operating hours, ensure airfield is free of foreign object damage (FOD), to include loose snow and ice. Areas to be cleared include runways, taxiways, ramps, engine run-up pads, runway overruns, airfield access roads and helicopter landing areas.

6.7.7 Expectation: Establish procedures to…