DRAFT_Thule_BMC_PWS_ _Appendices_1Oct13.pdf

WORK IN PROGRESS

DRAFT (1 OCT 2013)

DRAFT

Performance Work Statement (PWS)

Thule Base Maintenance Contract (BMC) i

Vision Statement

1 Mission

1.1 Scope

2 General Requirements

2.1 Non-Personal Services

2.2 Government Multifunctional Team (MFT) Members

2.3 Standards and Publications

2.4 Third Party Organizational Services

2.5 Contingencies

2.6 Documentation Rights

2.7 Business Relations

2.8 Contract Administration and Management

2.9 Contractor Personnel, Disciplines, and Specialties

2.10 Travel / Temporary Duty (TDY)

2.11 Government Reimbursements

3 Performance Requirements

3.1 General

3.2 Safety

3.3 Security

3.4 Supply

3.5 Weather

3.6 Airfield Management (AM)

3.7 Aerospace Ground Equipment (AGE)/Transient Alert (TA)

3.8 Air Traffic Control and Landing Systems (ATCALS)

3.9 Air Terminal

3.10 Personnel and Cargo Movement

3.11 Non-Secure Communications

3.12 Test, Measurement and Diagnostic Equipment

3.13 Civil Engineering - Engineering

3.14 Civil Engineering – Operations and Maintenance

3.15 Civil Engineering – Geobase

3.16 Civil Engineering – Fire Protection

3.17 Civil Engineering - Dormitories

ii

3.18 Defense Logistics Agency-Energy (DLA-E) Fuels

3.19 Vehicle Operation and Maintenance

3.20 Environmental – Environmental Compliance (EC)

3.21 Environmental – Pollution Prevention

3.22 Medical and Dental Care

3.23 Public Health (PH)

3.24 Occupational and Environmental Health (OEH)

3.25 Food Services

3.26 Services - General

3.27 Services – Bowling Center

3.28 Services – Fitness and Sports Center

3.29 Services – Community Center

3.30 Services – Lodging

3.31 Services – Laundry, Tailoring, Embroidering and Dry Cleaning

3.32 Det 1/POGO Services

3.33 Continuity of Services

4 Special Requirements

4.1 Security and Safety

4.2 Transition

4.3 Government Furnished

4.4 Environmental Requirements

4.5 Applicable Directives

5 Deliverables

Thule Base Maintenance Contract Vision Statement

Seamless and effective maintenance, operations and support (OM&S) of the Thule Defense Area in support of the Thule Air Base (AB) missions in Thule, Greenland.

1 Mission The Thule AB mission is to provide early warning and attack assessment of ballistic missiles launches, provide space surveillance data and to provide tracking, telemetry and commanding (TT&C) of earth orbiting satellite vehicles. Thule AB is home to the 821st Air Base Group (ABG), host to both the Upgraded Early Warning Radar (EWR) 12th Space Warning Squadron (SWS) and the Air Force Satellite Control Network (AFSCN) Detachment 1 (Det 1/ Polar Orbiting Geophysical Observatory (POGO)) 23rd Space Operations Squadron (23 SOPS). EWR is one of many worldwide sensors reporting missile warning and space surveillance information to the North American Aerospace Defense (NORAD) command center in Cheyenne Mountain Air Station. Det 1/POGO is one of the 50th Space Wing’s remote satellite stations.

1.1 Scope

The scope of this requirement is base operations and maintenance services consisting of supply/fuel, airfield/airport, transportation/seaport, civil engineering, environmental management, health services, food services, temporary lodging, recreation services, community services, non-sensitive communication and weather services. Individual operation and maintenance projects would be within the scope of this contract, but are not part of the firm-fixed-price. The Air Force (AF) will reserve the right to competitively award any project at any value at the Government’s discretion. If the Base Maintenance Contractor (BMC) will be responsible for individual operation and maintenance projects, the projects will be separately negotiated and added by contract modification.

Military Construction (MILCON) projects are not within the scope of this contract. This contract also does not include direct operation or maintenance of the 21st Space Wing (SW) missile warning system, the 50th SW satellite tracking system, operation and maintenance of secure communications and the AF local area network (LAN), and operation of the precision measurement equipment laboratory (PMEL). This contract, however, does provide all of the indirect base operations support for these activities.

2 General Requirements The requirements have been organized in a manner that facilitates clear and concise description. The grouping of requirements is not intended to imply a preferred BMC organizational structure. In addition, the requirements of one chapter may apply to some or all BMC operations. The BMC is expected to understand the interrelationship between the requirements and to perform accordingly.

Any reference to “Government” within this PWS is intended to be reference to the Government of the United States of America unless otherwise specified.

2.1 Non-Personal Services

This is a non-personal services contract as defined in Federal Acquisition Regulation (FAR)

37.101. The Government shall neither supervise BMC employees nor control the method by which the BMC performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual BMC employees. It shall be the responsibility of the BMC to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the BMC believes that any actions constitute, or are perceived to constitute personal services, it shall be the BMC’s responsibility to notify the Procuring Contracting Officer (PCO) in writing immediately.

2.2 Government Multifunctional Team (MFT) Members

The Government MFT executes the contract and works towards maximizing efficiencies in contract performance and improving customer support. The MFT is comprised of Government representatives including the Program Manager (PM), Procuring Contracting Officer (PCO), Administrative Contracting Officer (ACO), Contracting Specialist (CS), Quality Assurance Specialist (QAS), Financial Management Analyst (FMA), and the Senior COR (SCOR) or 821

SPTS PM.

Throughout this PWS, reference will be made to PM or Contracting Officer (CO). Unless otherwise specified, communication or documentation required to be sent to the PM will be sent to both the 21st Space Wing Program Management Division (21 SW/PMD) PM and the 821st Support Squadron Program Manager (821 SPTS PM). Unless otherwise specified, communication or documentation required to be sent to the CO will be sent to both the 21 CONS/Det 1 PCO in Denmark and the 21 CONS/LGCZB ACO at Peterson AF Base (AFB).

2.3 Standards and Publications

A complete list of directives is located in PWS paragraph 4.5. The BMC shall comply with all directives listed as referenced under PWS paragraph 3. If there is any conflict between the directive referenced in PWS paragraph 3 and the reference listed in the table in paragraph 4.5, the reference in PWS paragraph 3 takes precedence. Directives listed as guidance can be used as for informational purposes, and compliance is the BMC’s option. If a referenced directive requires compliance with one or more secondary directives, those secondary directives are not mandatory unless specifically required within this PWS.

When directive chapters, paragraphs, appendices, attachments, etc are referenced as a STD in this PWS, the STD shall include all subordinate paragraphs unless specifically excluded. For example, if the PWS STD lists paragraph 1.2 and paragraph 1.2 has subparagraphs 1.2.1,

1.2.1.1 and 1.2.1.2, those subparagraphs are directive.

The BMC is responsible to stay up to date on all directive updates. All BMC operations comply with the current version of the directives. Notify the 21 SW/PMD PM in writing within 30 days of directive revisions, changes, supplements and rescission if there is any cost impact resulting from such revisions, changes, supplements and rescissions. Directive revisions, changes, supplements and rescissions that increase price will not become effective until directed by the CO. If the 21 SW/PMD PM is not notified in writing within 30 days, the BMC performs in accordance with directive revisions, changes, supplements and rescissions at no increase to contract price.

In addition to directives listed within this PWS, BMC operations shall comply with all current Thule AB Instructions (TABI). If a TABI requires compliance with one or more secondary directives, those secondary directives are not mandatory unless specifically required within this PWS. In PWS paragraph 3, if no standard is explicitly listed for a requirement and no TABI is applicable, BMC operations will comply with Danish standards.

Review all TABIs that affect BMC operations for content and contract impact prior to initial publication and revision. BMC review coordination will be handled by the 821 STPS PM and will be just prior to initial publication or revision (after all other organizations have reviewed/commented).

Notify the 21 SW/PMD PM and 821 SPTS PM in writing within 15 days of TABI review request (or within 15 days of TABI publication only if review was not coordinated with the BMC) if there is any contractual cost impact resulting from such revisions or rescissions. If proper notification is made to the 21 SW/PMD PM, TABI revisions or rescissions that increase contract cost will not become effective until directed by the CO. If the 21 SW/PMD PM is not notified, the BMC will perform in accordance with TABI revisions and rescissions at no increase to contract price.

Days referenced in this PWS shall be calendar days, unless otherwise noted. Holidays referenced in this PWS shall be the United States (US) holidays identified in Appendix 12.

Place orders for all BMC Technical Order (TO) requirements with the Thule AB Technical Order Distribution Office (TODO). Maintain any electronic and hard copies of Technical Orders up to date.

2.4 Third Party Organizational Services

The BMC may provide services to third party organizations (i.e., organizations not supported by requirements contained within this PWS) at Thule AB under the following conditions: (a) The services are performed on a non-interference basis with the contractual services performed under this contract; (b) no Government property provided under this contract is used in performance of third party organizational services without specific authorization within this PWS or the written approval of the CO with the exception of the Canadian Resupply Missions of CFS Alert and CFS Eureka (currently titled BOXTOP) and the Danish resupply of Station Nord (currently titled NORTHERN FALCON); and (c) the Government's rights under this contract are not adversely affected.

Government property is defined as all property owned or leased by the Government.

Government Property can be subdivided into six classes: material (to include fuel), vehicles, equipment, real property, special tooling, and special test equipment. Submit all written requests to use Government property in the performance of third party organizational services to the CO detailing specific property and capacity to be used. Rental charges and/or contractual consideration may apply and will be detailed in the written response from the CO.

Source: FAR 45.301 and FAR 52.245-1

Canadian Air Force (BOXTOP) and Danish Air Force (NORTHERN FALCON) resupply missions may require direct support from the following functional areas: weather, airfield management, aerospace ground equipment/transient alert, fuels, and fire protection. These missions will involve personnel that may need contingency quarters. These missions will be considered third party organizations and may be separately negotiated and funded directly between the BMC and the third party as long as the requirements above are met.

2.5 Contingencies

The BMC is responsible to complete work orders, as approved by 821 SPTS/CC (see PWS paragraph 3.13.3.3). The BMC will perform work up to DKK 5,500,000 on an annual basis for work that falls into the work order category. This level of work will be accomplished as part of the firm-fixed-price CLIN and not separately reimbursed. Work orders will be prioritized as required by the PWS with the 821 SPTS/CE as the approval authority.

2.6 Documentation Rights

All information and documentation required to be generated or maintained (to include Government-furnished documents) by this contract are available for Government review upon request. Generate and maintain all such documentation in an electronic format. Contractor generated format is acceptable, unless otherwise noted by this PWS. If there is any conflict between this requirement and other requirements in this contract; this requirement takes precedence. Rights to all of this documentation are governed by Defense Federal Acquisition Regulation Supplement (DFARS) 252.227-7032, Rights in Technical Data and Computer Software.

Provide responses to requests for information. These requests are in addition to Deliverable submissions and other documentation that is available for review by request. Requests may cover the range of activities under this PWS.

Deliver documentation to the Government to facilitate re-competition and contract transition activities at the direction of the 21 SW/PMD PM or CO. The BMC shall provide a deliverable (A001, Workload Data) that captures workload data throughout the contract. This deliverable will be noted on various requirements throughout paragraph 3 with specific instructions on what data to capture. This deliverable will be due quarterly starting in FY19.

2.7 Business Relations

The BMC shall successfully integrate and coordinate all activity needed to execute the requirement. The BMC shall manage the timeliness, completeness, and quality of problem identification and resolution. The BMC shall provide corrective action plans, proposal submittals, and timely identification of issues. The BMC shall seek to ensure customer satisfaction and professional and ethical behavior of all BMC personnel.

2.8 Contract Administration and Management

The following subsections specify requirements for contract, management, and personnel administration.

2.8.1 Contract Management

The BMC shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The BMC must maintain continuity between the support operations at Thule Air Base and the BMC’s corporate offices.

2.8.2 Contract Administration

The BMC shall establish processes and assign appropriate resources to effectively administer the requirement. The BMC shall respond to Government requests for contractual actions in a timely fashion. The BMC shall have a single point of contact for contract administrative duties.

2.8.3 Personnel Administration

The BMC shall maintain the currency of their employees by providing initial and refresher training as required to meet requirements in this PWS. The BMC shall make necessary travel arrangements for employees.

2.9 Contractor Personnel, Disciplines, and Specialties

The BMC shall provide the necessary resources and infrastructure to manage, perform, and administer the contract.

The BMC shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, certifications, training, and experience. Maintain evidence of individual qualifications. The BMC shall match personnel skills to the work or task with a minimum of under/over employment of resources. The BMC shall ensure the labor proposed will be the minimum necessary to accomplish the task.

The Government will furnish the training identified in Appendix 1. Identify Government-furnished training requests in writing to the 21 SW/PMD Program Manager (PM), 821 SPTS PM, and appropriate Contracting Officer’s Representative (COR). If turnover of personnel creates the need for another Government-furnished training quota within one year of completion of the last training, the BMC is solely responsible for any failure in meeting contract requirements.

Personnel operating general-purpose motor vehicles and special-purpose vehicles/equipment will be licensed in accordance with US, Danish, or Greenlandic standards. Personnel operating Government-furnished special-purpose vehicles will be licensed in accordance with US, Danish, or Greenlandic standards and will be trained and/or certified in accordance with applicable vehicle TOs and manufactures’ recommendations.

2.9.1 Language

BMC personnel shall speak, read, and write English at the level necessary to perform the tasks in this PWS. All correspondence, communication, and Deliverables between the BMC and the Government pertaining to this contract are in English.

All information and documentation required to be generated or maintained (to include Government-furnished documents) by this contract are in English.

2.9.2 Common Access Card (CAC)

BMC personnel requiring a CAC to complete tasks in this PWS will work with the 821 ABG Trusted Agent Security Manager (TASM), typically the 821 SPTS PM, to acquire a CAC. BMC personnel with a CAC will need to renew it each fiscal year.

The following systems require CAC access:

• All functions in Automated Civil Engineer System (ACES) to include, but not limited to, Real Property (ACES-RP) and Fire Department (ACES-FD)

• Advanced Distributed Learning Service (ADLS)

• Fuels Manager Defense (FMD) Database

• Enterprise Environmental, Safety & Occupational Health – Management Information

System (EESOH-MIS) (the current standardized AF HAZMAT tracking system)

• Enterprise Military Housing (eMH) Information Technology (IT) System

• Telecommunicator I and II Career Development Courses (CDC)

2.9.3 NIPRNET Access

BMC personnel requiring access to the Government computer network - Non-Secure Internet Protocol Router Network (NIPRNET) for the purposes of performing work in accordance with (IAW) this PWS, will need to work with the 821st Communications Flight at phone extension 2535 to request a computer, line drop for the computer and a NIPRNET account.

2.10 Travel / Temporary Duty (TDY)

Travel may be required and will be specified in this PWS. Contractor personnel requiring duty status must obtain a letter of identification (LOI) from the PCO or ACO. Government directed travel, not covered in this PWS requirements, shall be pre-approved by the Government, and is on a cost reimbursable basis. Costs for travel shall be billed in accordance with the regulatory implementation of Public Law 99-234 and FAR 31.205-46 Travel Costs (subject to local policy & procedures; may reference FAR).

2.11 Government Reimbursements

When a reimbursement to the Government is required by this PWS, the contractor shall bring cash or check to the 821 ABG/FM office on base. 821 ABG/FM will process the payment and provide a voucher.

3 Performance Requirements The following section specifies the Performance Objectives and Performance Elements for the contract.

3.1 General

3.1.1 Adhere to Danish Police Inspector (DPI) regulations and those TABIs governing the activities of all personnel.

In cases of conflict between the requirements of a TABI and the requirements of this PWS, PWS requirements will take precedence.

The 821 ABG/CC may direct the BMC in writing to remove any employee or dependent from the base when retention of such employee or dependent endangers life, property, or security, or where such employee or dependent violates reasonable and necessary regulations or lawful order of the 821 ABG/CC. Categories of violations or misconduct, which may cause employees or dependents to be removed from the base include, but are not limited to:

• Security violations.

• Negligence, willful damage to, or destruction of property.

• Injuries inflicted upon other personnel.

• Alcohol or drug abuse.

• Smoking in bed.

• Engagement in unauthorized private business transactions.

3.1.2 Make notifications of any cost impact resulting from declared crises and states of emergencies.

Written notification to 821ABG/CC, PM, and CO.

Performance Standards

a) STD: Immediately

3.1.3 Participate in six major exercises per year to ensure BMC contingency operations are adequate.

Exercises may include all response elements covered by the scope of this PWS. Exercises requiring BMC participation will usually take place within BMC established working hours;

however, the 821 ABG/CC may issue a special project for exercises initiated beyond normal BMC operating hours. BMC Site Manager or designee participates in the planning of exercises.

3.1.4 Cooperate and participate in internal and external inspections as requested.

Deliverables A001, Workload Data; regarding the dates, purpose, and size of each inspection team

3.1.4.1 Coordinate with appropriate agencies as required to resolve AF third-party inspection problem areas.

For work within BMC responsibility.

3.1.5 Travel in support of mission requirements.

All labor, travel, and per diem associated with training, seminar, and conference attendance required by this PWS and any determined necessary by the BMC to meet contract service outcomes are included in the fixed-price line items.

Medical escort travel for non-BMC personnel will be separately reimbursed. BMC travel requested by the Government in excess of the requirements identified in this PWS will be at the direction of the CO and separately reimbursed.

3.1.5.1 Maintain passports for travel requirements.

3.1.6 Protect all information regarding performance of this PWS to prevent unauthorized disclosure.

Information includes photographs, films, public announcements, Internet transmissions, or the denial or confirmation of any of the preceding.

3.1.6.1 Report all requests for information regarding the Thule Defense Area to the 821 ABG/CC prior to developing a response.

Gain approval from 821 ABG/CC on any response, prior to release.

3.1.7 Provide familiarization tours and BMC-operations briefings to all permanently assigned non-BMC personnel.

Advertise scheduled tours to all non-BMC personnel.

Performance Standards

a) STD: Monthly

3.1.7.1 Provide tours, site orientations, and operations briefings for visiting officials.

Rules of engagement regarding answering questions from visitors are cleared through

821 ABG/CC.

Deliverables A001, Workload Data; regarding the dates and type of tours, site orientations, and BMC operations briefings provided

3.1.8 Accommodate special-needs official visitors.

Performance Standards

a) STD: Up to four times per year

3.1.9 Notify the CO in writing of all labor negotiations and agreements.

Performance Standards

a) STD: Within 30 days of when changes occur or implementation of new agreements Deliverables A002, Labor Agreements

3.1.10 Report problems affecting functional area mission accomplishment.

Performance Standards

a) STD: To 821 ABG/CC immediately

b) STD: To the PM and the CO within 24 hours

3.1.11 Participate in monthly teleconference Program Management Reviews.

Performance Standards

a) STD: Quarterly provide a briefing to include at a minimum: contract performance, any conditions affecting BMC’s ability to meet contract requirements, expenditures and predicted expenditures on any cost reimbursable CLINs, schedule, contract issues, Government-furnished training requirements, and Government-furnished supplies, equipment, vehicles and services requirements

3.1.12 Participate in key personnel meetings as established by 821 ABG/CC.

Meetings will cover near and long term tasks, schedules, operational status, and issues.

Performance Standards

a) STD: Up to three times per week

3.1.13 Update and electronically distribute accurate organizational charts.

Chart to include names, telephone numbers, and position title down to the first level supervisor.

Performance Standards

a) STD: Individual department charts to the COR/ Mobile COR (MCOR) within 10 days of changes.

b) STD: All BMC organizational charts annually by 1 January to the CO and 21 SW/PMD PM.

Deliverables A003, Organizational Charts

3.1.13.1 Provide an accurate list of alternate points of contact (POC) for BMC Site Manager, Program Manager and Base Civil Engineer when these personnel are off-station.

To the 821ABG/CC, PM, and CO.

Performance Standards

a) STD: Within three days as changes occur

3.1.14 Establish, document, implement and maintain a Quality Program in a Quality Program Plan (QPP).

As a minimum, ensure the QPP addresses the following processes: control of documents, control of records, internal audits and inspections, process to correct non-conforming services, and process to prevent non-conforming services from recurrence.

Performance Standards

a) STD: NLT 30 days prior to contract performance start date and within 14 days of changes occurring thereafter Deliverables A004, Quality Program Plan

3.1.14.1 Ensure all BMC employees are aware of their role in the QPP processes.

3.1.14.2 Report performance data in a Quality Status Report (QSR).

As a minimum, ensure the QSR includes: details of audits and inspections accomplished, nonconformities identified and status of all issues yet to be resolved, and a self-assessment and analysis of BMC performance.

a) STD: Quarterly; NLT 15 days after contract performance start date and End of Quarter (EOQ) +15 thereafter Deliverables

A005, QSR

3.1.14.3 Correct BMC-controlled performance deficiencies in a timely manner.

Identify the root cause, take corrective actions and implement preventative actions to prevent recurrence.

3.1.14.4 Document all procedures used to meet the requirements of this contract.

Implement management and control procedures to afford early recognition and prompt resolution of problem areas.

3.1.14.5 Determine and document reasonable impacts of conditions outside of BMC control that affect the BMC’s ability to meet contract requirements.

The following identify some, but not all, possible conditions impacting BMC performance:

• Acts of God

• Declared crises, states of emergency, or work stoppages

• Storm and other extreme weather conditions

• Real-world security conditions

• Lack of or changes to Government-furnished supplies, property or services (see also

Section I, FAR 52.245-1 and 52.245-2)

3.1.15 Document how contract resources will be used.

To document the use of Government funding, and to provide customers with insight into financial status.

Performance Standards

a) STD: Semi-annually; within 30 days after contract performance start date; 15 Apr XX and 15 Oct XX thereafter Deliverable A006, Funds Utilization Report

3.1.15.1 Purchase only diesel fuel powered vehicles for use at Thule AB.

Vehicles must be capable of running on JP-8.

3.1.15.2 Turn over all serviceable, Contract Property necessary and used for BMC operations at Thule to the successor contractor free-of-charge.

The value (based on original purchase price) of the supply and subsistence warehouse stock of usable, expendable items turned over to the successor contractor must be at least the value of the stock in the contractor operated supply system and food warehouse as of 30 Sep 15.

Performance Standards

a) STD: Include all contract property used within two years of contract completion

b) STD: Turnover shall be complete to the successor contractor on the last day of performance of this contract

c) STD: Report annually; NLT 1 May 19 and End of Fiscal Year (EOFY) +1 thereafter Deliverables A007, Contract Property Inventory

3.1.16 Maximize and document contract-related purchases from Danish and Greenlandic sources.

After ensuring compliance with clause H-6, Statutory Restrictions on Foreign Acquisition, maximize contract-related purchases and subcontracts from Danish and Greenlandic sources as required by the 1962 Agreement (Aide Memoire) between the US and Denmark. Document and justify any exceptions.

Performance Standards

a) STD: Annually; NLT 15 days after the first option period start date and EOFY+15 thereafter Deliverables A008, Danish and U.S. Buy Report

3.1.17 Provide a central point of contact at the Consolidated Communications Center for emergency and non-emergency customer services.

3.1.18 Host and document a pre-construction conference with any subcontractors or technical experts working for the BMC.

Tailor conference to work being performed. Conference will include, but is not limited to, technical requirements, appropriate materials, acceptable construction practices, environmental and HAZMAT regulations and practices, schedule, inspection, acceptance, schedule of required outages, coordination of digging/fire permits, and safety. As needed, include the Fire Inspector, Safety Representative, Quality/Environmental/OHS and United States Air Force (USAF) CORs during this formal conference.

Performance Standards

a) STD: Hold conference before any work begins on site

b) STD: Document attendees and discussion topics as conference occurs; NLT 5 days after the conference is held Deliverables A009, Pre-Construction Conference Minutes

3.1.19 Report contractor direct labor hours and dollars (to include subcontractor hours and dollars) required for performance of services provided under this contract.

Completely fill in all required data fields. Information provided is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars.

Performance Standards

a) STD: Annually; NLT EOFY + 30 days

b) STD: Using Electronic Contractor Manpower Reporting Application (eCMRA) at https://afcmra.hgda.pentagon.mil/

3.2 Safety

3.2.1 Implement a safety program.

Program will include procedures to ensure that BMC personnel are not under the influence of drugs and/or alcohol when performing the operations of this contract.

3.2.2 Report BMC mishaps that involve non-BMC personnel or property.

Performance Standards

a) STD: 821 ABG/CC verbally within one hour of the BMC becoming aware of their occurrence

b) STD: CO and 21 SW/PMD PM in writing; within 1 day of the BMC becoming aware of their occurrence

3.2.2.1 Comply with requests for toxicology testing of BMC personnel associated with a mishap.

Performance Standards

a) STD: Within one hour of request.

3.2.3 Cooperate fully with all Government-led mishap investigations.

Provide the Safety COR with all mishap related records. Safety COR will retain all records.

3.3 Security

3.3.1 Secure BMC-controlled buildings and equipment.

Performance Standards

a) STD: To prevent unauthorized access

3.3.1.1 Provide the appropriate level of security (owner/user).

Only in the event that the alarm of a BMC-controlled facility becomes inoperable.

Performance Standards

a) STD: Air Force Instruction (AFI) 31-101, paragraph 2.5.2 (Document For Official Use Only

(FOUO))

b) STD: Until the alarm can be repaired

3.3.2 Comply with all real-world security conditions.

Performance Standards

a) STD: Notify 821ABG/CC, 21 SW/PMD PM, and CO in writing immediately of any costs impact resulting from implementation of security measures.

Deliverables A001, Workload Data; regarding the number and extent that security conditions affect BMC operations

3.3.3 Post Force Protection Conditions (FPCON) at the entrance of all BMC operated or occupied facilities.

Performance Standards

a) STD: Immediately update upon notification of a change

3.3.4 Participate as an advisor on the Integrated Defense Council.

Performance Standards

a) STD: Semi Annually

3.3.5 Comply with the Integrated Defense Plan, the Antiterrorism (AT) Plan, the Operations Security (OPSEC) Plan and Thule AB security instructions and policies Utilize AFI 10-701 as guidance.

3.3.5.1 Provide comments for updates of the Integrated Defense Plan, the OPSEC Plan and the AT Plan.

Performance Standards

a) STD: Annually, as requested by 821 SFS

3.3.6 Provide a structural engineer and infrastructure engineer to participate as advisors in the annual Vulnerability Assessment at Thule.

Performance Standards

a) STD: After 45 days of notice given by 821 ABG

3.3.7 Complete initial and refresher Government-provided OPSEC training.

Required for BMC positions that have access to mission critical information in the following offices: Airfield Management Office, Airfield Management Air Terminal Operations, Airfield Management Base Operations, Program Management, Non-Secure Communications Support, Supply, Logistics (at Joint Base McGuire-Dix-Lakehurst AFB (WRI)), CE Operations and Maintenance, Utilities and Facilities Maintenance. Intended to be Government-provided via power point slides.

Source: AFI 10-701, paragraph 5.1 Performance Standards

a) STD: Provide a list of names that correspond with these offices to the Government OPSEC training manager as requested

b) STD: Report training completion to the Government OPSEC training manager

c) STD: Refresher training can be up to four occurrences annually

3.3.8 Provide proof of NATO Medium and Final security screenings to Danish Liaison Officer (DLO).

Performance Standards

a) STD: Medium security screening required for all Danish and Greenlandic nationals prior to arrival at Thule AB

b) STD: Final security screening required prior to issuance of restricted area badges

3.3.9 Maintain intrusion security alarms and document maintenance actions.

Perform organizational and intermediate levels of maintenance. If depot-level maintenance is required, notify the Security Forces COR in writing and comply with disposition instructions.

Performance Standards

a) STD: BMC-controlled operational availability is 99.9% calculated on a monthly basis

b) STD: No more than one false alarm occurs per month per sensor region caused by the lack of maintenance

c) STD: No more than three nuisance alarms occur per month per sensor region caused by the lack of maintenance

d) STD: Maintenance is performed IAW manufacturer’s technical manuals and warranties

e) STD: Maintenance activities are coordinated with Security Forces prior to activity

3.3.9.1 Security alarm technicians are certified.

Performance Standards

a) STD: Alarm system manufacturer’s requirements

3.3.9.2 Dispatch maintenance personnel for alarm issues.

Performance Standards

a) STD: Within 60 minutes of Security Forces’ requests Deliverables A001, Workload Data; regarding dates and times of requested maintenance support

3.3.9.3 Participate in alarm testing under the direction of the Security Forces

COR.

Test activities are coordinated with the Security Forces COR prior to activity.

A001, Workload Data; regarding the number and extent of alarm testing

3.3.9.4 Redline physical and functional drawings for alarm systems.

Any modification to the alarm system must have prior Government approval. Provide drawings to Security Forces COR.

Performance Standards

a) STD: 30 days prior to modification of alarm systems

3.3.9.4.1 Finalize physical and functional drawings for alarm systems.

Provide drawings to the Security Forces COR.

Performance Standards

a) STD: Within 15 days of completion of modification of alarm systems

3.3.9.5 Participate in the alarm working group.

a) STD: Up to six times per year

3.4 Supply

3.4.1 Order and deliver Standard Base Supply System/Enterprise Solutions- Supply (SBSS/ES-S) direct mission support supplies and equipment.

SBSS/ES-S equipment and DLR repair supplies are Government-furnished. Thule AB shall be a customer to Peterson AFB base supply. Place orders through the 21 LRS/LGRM Performance Standards

a) STD: Air Force Manual (AFMAN) 23-122, paragraph 5.2.1.2

3.4.1.1 Reimburse the Government for all BMC-ordered, direct mission support expendable supplies ordered via SBSS.

Provide consumption data via email to 21 SW/PMD PM and PCO on EOQ+1.

Performance Standards

a) STD: Quarterly, EOQ +5

b) STD: Reimbursement will be in US Dollars

3.4.1.2 Perform an inventory of the Custody Authorization/Custody Receipt Listing (CA/CRL).

Performance Standards

a) STD: Annually; within 30 days of 821 ABG/CC change of command

b) STD: Annually; during the Equipment Accountability Element (EAE) site visit

c) STD: Out of cycle: within 15 days of equipment custodian change

3.4.1.3 Account for SBSS/ES-S Supply Point spares maintained in the work centers.

Utilize the SBSS/ES-S Q-13 as the inventory document.

Performance Standards

a) STD: AFMAN 23-122, paragraph 5.3.7.8

b) STD: Semi-annual

3.4.2 Operate a Contractor Operated Supply Store (COSS).

Stock frequently ordered items and publicize standardized stock details. Purchase, ship and deliver supplies for 821 ABG organizations and tenant organizations. This is for non-SBSS/ESS, in-direct mission support items. Funding will be provided via the cost-reimbursement supply line items of the contract. Maintain documentation of the customer shipping request.

Performance Standards

a) STD: USAF transportation IAW Defense Travel Regulation (DTR) part II

b) STD: USAF transportation IAW AFI 24-203, paragraphs 2.1 and 2.1.1

c) STD: Ship items in a manner consistent with the mission needs of the customer

d) STD: Deliver supplies transported via airlift within an average of 50 days from date ordered

e) STD: Deliver supplies transported via sealift within 14 days after arrival of the next ship

f) STD: Individual purchases in excess of $150,000 require advanced approval from the CO Deliverables A001, Workload Data; regarding the airlift items and cost of supplies ordered

3.4.2.1 Maintain financial documentation of COSS orders.

Documentation of order will show customer, item description and prices in original denomination (US Dollar (USD) or Danish Kroner (DKK)); exchange rate used to convert USD orders to DKK for invoicing purposes will be converted at the daily rate on the first business day of the month from The Danish National Bank (www.nationalbanken.dk).

3.4.3 Issue, clean, maintain and replace arctic clothing.

Sponsors for visiting or newly arriving permanently assigned personnel may sign for and pick up the cold weather kit.

Performance Standards

a) STD: One cold weather kit (contents listed in Appendix 4) for permanently assigned and transient personnel

b) STD: Clothing is appropriate for the Thule Arctic conditions, cleaned/maintained in serviceable condition, and replaced as necessary

3.4.4 Purchase environmentally preferable products from all US sources of Contractor-furnished and Government-furnished supply purchases.

Maintain documentation. Exceptions are justified and documented. This requirement does not apply to non-appropriated fund purchases that, if any, will be separately identified.

Performance Standards

a) STD: AFI 32-7001, paragraph 6.4

b) STD: Waste minimization as addressed in the Thule Solid Waste Management Plan

3.4.5 Recycle and dispose of excess Government and BMC property from Thule

AB.

Includes collection and transport upon request of Government personnel, EWR and Det 1/POGO contractors.

Performance Standards

a) STD: Advertise serviceable items to promote reuse by Thule AB organizations; recycle to maximum extent practicable

b) STD: Ship out of Thule AB on the next available US ship

c) STD: AF and Defense Reutilization & Marketing Service (DRMS) rules at http://www.dispositionservices.dla.mil

3.4.5.1 Report changes to Appendix 10 and 11 resulting from property disposal.

Performance Standards

a) STD: Notify the 21 SW/PMD PM in writing within 30 days of when property is sent to DRMO yard

3.4.6 Provide a transportation focal point at Joint Base McGuire-Dix-Lakehurst

AFB (WRI).

Act as an advisor for non-BMC purchased items. Identify airlift and sealift cargo issues, courses of action to remedy frustrated cargo and initiate actions to move assets as swiftly as possible through the port based on shipper’s priority.

Performance Standards

a) STD: Facilitate uninterrupted transportation channels when changing from commercial to government-owned air and sea transportation methods

3.4.6.1 Ship all items to Thule AB in the most economical method possible.

Utilize air transportation only when necessary.

http://www.dispositionservices.dla.mil/

a) STD: Consolidate BMC airlifted shipments when appropriate to maximize use of bulk cargo shipping rates AQL: Consolidation can only be completed on non-advanced cargo items AQL: Consolidated items must utilize an single Transportation Account Code

3.4.6.2 Assist customers with locating assets at WRI.

Includes assets that require green sheet actions or missing assets.

3.4.6.3 Attend the US Vessel (Pacer Goose) conference.

Virtual attendance (i.e., teleconference) is acceptable.

Performance Standards

a) STD: Annually

3.4.7 Track all hazardous material (HAZMAT) received at Thule AB.

Other organizations and Contractors at Thule AB are required by TABI to notify the BMC when bringing HAZMAT on Thule AB. This requirement applies only when notification from the third party has been made to the BMC.

Performance Standards

a) STD: Within 3 workdays of arrival to Thule AB

b) STD: Utilizing the standardized AF HAZMAT tracking system

c) STD: AFI 32-7086_AFSPC_I, 1 August 2006, paragraphs 2.3, 2.4, 2.10.3, 2.10.4 and 2.10.7.

Deliverables A001, Workload Data; regarding quantity of non-BMC hazardous material tracked

3.4.7.1 Maintain Material Safety Data Sheets (MSDS) for all hazardous materials.

a) STD: Final Governing Standards (FGS) C5.3.5, C5.3.6

3.4.7.2 Store HAZMAT in a safe and secure area to limit access and prevent inadvertent release.

Performance Standards

a) STD: 29 Code of Federal Regulations (CFR), 1910.101 - 1910.106

b) STD: 29 CFR, 1910.110

c) STD: 29 CFR, 1910.119

d) STD: FGS C5.3

3.4.7.3 Dispose of HAZMAT.

a) STD: FGS C6.3.10

3.5 Weather

3.5.1 Provide weather personnel in the base weather station.

Prior to closing the base weather station, verbally notify the 21 OWS if weather conditions are deteriorating and/or approaching warning or advisory criteria.

Performance Standards

a) STD: One hour prior to scheduled airfield opening hours until airfield closing

3.5.1.1 Provide a weather forecaster on standby outside of normal operating hours.

Provide a forecaster on duty at the weather station during Storm Condition Bravo, Charlie and Delta.

Performance Standards

a) STD: 24 hours a day, 7 days a week

3.5.2 Perform weather forecasting responsibilities.

AF Weather WEB Services (AFW-WEBS) is an optional data resource.

Performance Standards

a) STD: AFMAN 15-129V2, paragraph 1.3.3.1 and table 1.1

3.5.2.1 Prepare and transmit Terminal Aerodrome Forecasts (TAF).

Performance Standards

a) STD: One hour prior to airfield opening and every eight hours after initial opening

b) STD: AFMAN 15-124, chapter 1

c) STD: AFMAN 15-129V1, paragraph 3.4.4 and tables 3.8 and 3.10

3.5.2.2 Disseminate local weather information.

Forecast covers the Thule Defense Area Performance Standards

a) STD: 72 hour, plain-language forecasts

b) STD: Utilize Thule specific television channels

3.5.2.3 Disseminate weather warnings and advisories.

Weather advisories are for aviation purposes and the BMC will issue only when the airfield is open. The 21 OWS will issue weather advisories when the airfield is closed.

Performance Standards

a) STD: Thule AB IEMP 10-2/COOP, annex B

b) STD: AFMAN 15-129V1, paragraphs 4.1.1-4.1.2, 4.1.5, 4.1.6, 4.1.8, 4.1.9, and 4.1.11

c) STD: AFMAN 15-129V2, paragraph 2.18

3.5.2.4 Augment the FMQ-19.

Performance Standards

a) STD: During weather station duty hours

b) STD: AFMAN 15-111, chapter 3

3.5.2.5 Provide wind speed and direction information.

a) STD: Upon request

3.5.3 Operate and monitor weather equipment.

Includes AN-FMQ-19 (Meteorological Observation System), TAMSU (Thule Air Base Meteorological Upgrade), JET (Joint Environmental Toolkit).

Performance Standards

a) STD: Specific equipment TOs, Time Compliance Technical Order (TCTO), and manufacturer’s technical manuals and warranties where no TO is applicable

3.5.3.1 Make notifications of weather equipment outages.

Verbal notification to Airfield COR, Terminal Radar Approach Control in Cab (TRACAB) and 21 OWS. If AN-FMQ-19 and JET equipment are inoperable, open a trouble ticket with AF Weather Agency (AFWA) Fielded Systems Support Center (FSSC).

Performance Standards

a) STD: Immediately

3.5.4 Prepare a Severe Weather Action Plan (SWAP).

Performance Standards

a) STD: AFMAN 15-129V2, paragraph 2.19

3.5.4.1 Conduct and document exercises of the SWAP.

Real world events meet the exercise requirement if documented to include lessons learned.

Performance Standards

a) STD: Annually

3.5.5 Provide weather training to Airfield COR and Air Traffic Controller personnel.

Performance Standards

a) STD: AFI 13-204V3 paragraph 7.5.3

b) STD: AFMAN 15-111, paragraphs 2.4, 2.15 and 2.16

3.5.6 Provide flight weather briefings to aircrews.

Flight weather briefs may include satellite pictures, pilot reports, wind charts, precipitation and other pertinent information.

Performance Standards

a) STD: AFMAN 15-129V2, paragraphs 2.4.1.1.1-2.4.1.1.4

3.5.6.1 Provide updated weather conditions upon aircrew request.

Performance Standards

a) STD: When the airfield is open

3.5.6.2 Request aircrews provide Pilot Reports (PIREPs) when briefing aircrews.

Record and transmit PIREPs.

Performance Standards

a) STD: AFMAN 15-129V2, paragraphs 2.4.1.4 and 3.4.

3.5.7 Collect precipitation samples for radiation testing.

a) STD: Monthly; provided to the DLO

3.5.8 Provide Thule AB weather information to new permanently assigned personnel.

To include weather conditions, weather-related safety and notification procedures. Includes all BMC and non-BMC personnel. Non-BMC organizations are responsible to notify the BMC of newly arriving non-BMC personnel.

Performance Standards

a) STD: Within 30 days of arrival at Thule for all BMC personnel

b) STD: Within 30 days of notification from non-BMC organization for all non-BMC personnel

3.6 Airfield Management (AM)

3.6.1 Operate the airfield in support of Air Traffic Control (ATC).

Maintain the capability to handle more than one aircraft at a time, but do not maintain capability for servicing multiple aircraft within the same airfield operations function (such as fuels servicing or cargo loading/unloading) simultaneously. Unscheduled aircraft must be coordinated for approval with the Airfield COR.

Performance Standards

a) STD: 0800-1600 Monday-Friday (closed Saturday, Sunday and US holidays) Deliverables A001, Workload Data; regarding the date, time, and type of scheduled and unscheduled aircraft

3.6.1.1 Provide airfield operations outside of published airfield operating hours.

Third party entities (i.e. Danish Air Force, National Science Foundation, etc) requiring airfield operations outside of published airfield hours will be invoiced on a separate reimbursable basis.

Performance Standards

a) STD: For 30 arrival or departures per Government fiscal year

b) STD: As approved by the Airfield COR Deliverables A001, Workload Data; regarding the number of times the airfield was open after hours.

3.6.2 Provide an Airfield Manager (AFM) and one Assistant Airfield Manager

(AAFM).

To serve as the AM operations focal point responsible for overall management of services provided.

Performance Standards

a) STD: AFM and the AAFM have at least three years AM (military or civilian) supervisory and/or management level training and experience planning, organizing and executing AM duties outlined in AFI 13-204V1, chapter 6 and AFI 13-204V3, chapter 15 (excluding paragraphs 15.1.1.3.3, 15.1.1.3.12, 15.1.1.3.13, 15.1.1.3.15, 15.1.1.3.20, 15.1.1.3.23, 15.1.1.3.26, 15.1.1.3.27, 15.1.1.3.41.6, 15.1.1.3.41.7, 15.1.1.3.41.9, 15.1.5) at a military or civil airport.

b) STD: AFM must already possess a USAF Airfield Manger Position Certification or Federal Aviation Administration (FAA) equivalent training.

c) STD: AFM must annually complete the Airfield Criteria, Standards and Facilities Computer Based Training (CBT) course developed by Headquarters (HQ) Air Force Civil Engineering Support Agency (AFCESA)/CES, the Airfield Manager Position Certification Guide (PCG), the Airfield Inspection CBT, Flight Line Drivers Training CBT and the Wildlife Hazard Management

CBT

3.6.3 Provide Airfield Operations Assistants

3.6.4 Develop and implement a local qualification training program for AFM, AAFM, and Airfield Operations Assistants The AFM and AAFM must be trained prior to performing airfield inspections.

Performance Standards

a) STD: AFI 13-204V3, chapter 19

b) STD: Completed within six months of assuming the position

3.6.4.1 Maintain training records for all AM personnel.

Records will include local qualification training, recurring/proficiency training and documentation of actual training completed.

Performance Standards

a) STD: The local qualification training program

3.6.4.2 Train and maintain proficiency in use of bird aircraft strike hazard (BASH) program.

Utilize AFPAM 91-212 as guidance.

Performance Standards

a) STD: Training is annual

3.6.5 Perform AM duties.

Performance Standards

a) STD: AFI 13-204V3, chapter 15, excluding paragraphs 15.1.1.3.3, 15.1.1.3.12, 15.1.1.3.13, 15.1.1.3.15, 15.1.1.3.20, 15.1.1.3.23, 15.1.1.3.26, 15.1.1.3.27, 15.1.1.3.41.6, 15.1.1.3.41.7, 15.1.1.3.41.9, 15.1.5

b) STD: Thule Airfield Operating Instruction

3.6.5.1 Maintain a master reference index of publications, charts and forms necessary to support AM Operations.

Performance Standards

a) STD: AFI 13-204V3, paragraph 19.2.11

3.6.5.2 Maintain and submit a daily airfield events log.

Performance Standards

a) STD: Submit weekly

b) STD: AF Form 3616, Daily Record of Facility Operation, or equivalent is used

c) STD: AFI 13-204V3, paragraphs 15.1.3.3.10.3 and 15.1.3.3.10.5 Deliverables A010, Daily Airfield Events Log

3.6.5.3 Measure and report Runway Surface Conditions (RSC) and Runway Condition Readings (RCR) Performance Standards

a) STD: Prior to each aircraft landing and departure

b) STD: AFI 13-204V3, chapter 18

c) STD: TO 33-1-23

3.6.5.4 Clear airfield of foreign objects (FO) that can cause damage to aircraft.

Includes ice chunks. Clear runways, taxiways, ramps, engine run-up pads, runway overruns, airfield access roads and helicopter landing areas.

Performance Standards

a) STD: During airfield operating hours

3.6.5.5 Manage and publish Notices to Airmen (NOTAMs).

a) STD: AFI 11-208(IP) Department Of Defense Notice To Airmen (NOTAM) System

b) STD: AFI 13-204V3, paragraph 15.1.3.3.2

3.6.5.6 Maintain an airfield lighting chart depicting the number of lights associated with each lighting system and publish Notice to Airman for lighting outages as appropriate.

Performance Standards

a) STD: Use criteria in AFI13-204V3, attachment 11, to determine if any identified outages within a particular lighting system render that system unusable

3.6.5.7 Prominently display airfield status.

To include active runways, bird watch condition, runway, taxiway and ramp surface…