Exhibit 3 - Past Performance Questionnaire.pdf

80TECH23R0002

PAST PERFORMANCE QUESTIONNAIRE INSTRUCTIONS

Sections 1-3 provide for contract-related descriptive information and identification of the evaluator.

Section 4 lists the major work elements within our Performance Work Statement (PWS). Please provide your assessment of the “relevant experience” and “performance” associated with our PWS evidenced within the contract for which you are a reference. “Experience” means a contractor who has performed work in the specific PWS Element. “Did not Perform/Minimally Performed” means that the specific PWS element was not performed under the contract.

Section 5 evaluates the contractor’s technical, schedule, and cost performance and management. (Additional pages may be used for comments if desired). If you cannot answer any questions, please circle “N/R” for Not Rated.

The following definitions are offered for your use in assigning a performance rating for each of the factors in Sections 5 and 6:

Very High

(VH)

The Offeror’s relevant past performance is of exceptional merit;

indicating exemplary performance in a timely, efficient, and economical manner; very minor (if any) problems with no adverse effect on overall performance.

High

(H)

The Offeror’s relevant past performance demonstrates very effective performance that would be fully responsive to contract requirements with contract requirements accomplished in a timely, efficient, and economical manner for the most part with only minor problems with little identifiable effect on overall performance.

Moderate

(M)

The Offeror’s relevant past performance demonstrates effective performance; fully responsive to contract requirements; reportable problems, but with little identifiable effect on overall performance.

Low

(L)

The Offeror’s relevant past performance meets or slightly exceeds minimum acceptable standards; adequate results; reportable problems with identifiable, but not substantial, effects on overall performance.

Very Low

(VL)

The Offeror’s relevant past performance does not meet minimum acceptable standards in one or more areas; remedial action required in one or more areas; problems in one or more areas which, adversely affect overall performance.

N/R Not Rated

Section 6 provides for evaluation of the contractor’s management of cost and award/incentive fee history.

James Griffin, Contracting Officer RETURN THIS QUESTIONNAIRE TO:

BY April 14, 2023. Sara Stuart, Contract Specialist e-mail: james.r.griffin@nasa.gov; Sara.Stuart@nasa.gov

PAST PERFORMANCE QUESTIONNAIRE

1. Contract Information

A. Name of Company/Division Being Evaluated:_____________________

B. Address:_____________________________________________

C. Contractor Cage Code and Unique Entity ID: ___________________

D. Contract Number:_______________________________________

E. Contract Type:_________________________________________

F. Period of Performance (including options): From:______ To:_______

G. Total Contract Value:_____________________________________

H. Award Information: Competitive: Yes___ No___ Basis of Selection: Technical___ Cost/Price___ Other (specify)_________________________

2. Description of Contract

Briefly describe the services provided under this contract:

During the contract performance being evaluated, this firm was the:

Prime Contractor____ Significant Subcontractor ____ Team Member ____ Other (describe)____________________________________________

Does a corporate or business relationship exist between the firm being evaluated and your organization?

Yes ___ No ___

If yes, please describe: _____________________________________

3. Evaluator Information

Name: _____________________________________________________ Title: _______________________________________________________ Agency/Company: ____________________________________________ E-mail Address: _______________________________________________ Phone: ______________ Date Questionnaire Completed: _____________ Role in Program/Contract: ______________________________________ Length of Involvement in this Program/ Contract: _____________________

4. PWS Survey Relevance Ratings: Please check the appropriate blocks for Relevance (Performed or Did Not Perform/Minimally

Performed)

TECHNICAL SERVICES

PERFORMED

DID NOT

PERFORM/MINIMALLY

PERFORMED

Application Operation and Maintenance Services: Operate, maintain, and sustain all systems, platforms, applications, and services

Outage Management: Plan, coordinate, and execute comprehensive procedures in support of all planned and unplanned application outages including coordination of interface shut-down, interface start-up, and coordination of batch job scheduling

Cybersecurity Services: Ensure compliance with all Federal IT, information security, privacy policies, directives, policies, procedures, and requirements for all systems and activities under their purview

Agile: Provide Agile software development, iterative and incremental development, where requirements and solutions evolve through collaboration between self-organizing, cross-functional teams that contain all the skills necessary to deliver value to the Government.

SAFe Program Increment Lifecycle: Provide Scaled Agile Framework (SAFe) used to operate, maintain, enhance, and develop new and existing applications and systems.

Financial System Management: Provide the full range support of SAP products to the enterprise suite including SAP ECC, SAP Procurement for Public Sector and SAP Business Warehouse/Business Objects, SAP Concur and SAP Learning Management. Plan, design, and transition SAP suite of products to S4 HANA and

B4 HANA

5. General Performance Survey

NO PERFORMANCE QUESTIONS PERFORMANCE RATING

(Please Circle)

QUALITY

1. Quality of services and support provided VH H M L VL N/R

2. Timely identification and mitigation of risks VH H M L VL N/R

3. Ability to identify and correct performance deficiencies in a timely manner VH H M L VL N/R

4. Demonstrated understanding and compliance with IT security requirements VH H M L VL N/R

5.

The Contractor’s ability to maintain and keep up-to-date records associated with all systems, hardware, software, components, documentation, forms, and services

VH H M L VL N/R

Comment:

SCHEDULE

6. Timeliness, quality, and accuracy of schedule estimates and reporting VH H M L VL N/R

7. Ability to meet/exceed schedule milestones VH H M L VL N/R

8.

The Contractor’s ability to provide timely and complete responses to Request for Quotes (RFQ) and Request for Proposals (RFP).

COST

9. Ability to establish realistic cost estimates and adhere to estimated costs VH H M L VL N/R

10. Ability to anticipate, identify and control cost growth. VH H M L VL N/R

BUSINESS/MANAGEMENT

11. Communicating/interfacing with Government and overall responsiveness to Government requests VH H M L VL N/R

12. Ability to effectively manage the contract including subcontractor performance, if applicable VH H M L VL N/R

13.

Ability to recruit and retain highly skilled personnel, including ability to fill key vacancies in a timely manner.

VH H M L VL N/R

14.

Ability to select, retain and replace personnel with the experience and expertise necessary to accomplish the requirements within schedule and with minimal disruption to service (e.g., responding to urgent or unique situations).

15. Adequacy of Contractor in processing task orders and/or changes. VH H M L VL N/R

16. Ability to meet Small Business Subcontracting Plan Goals VH H M L VL N/R

17. Ability to increase resources to support new large requirements without impacting current work. VH H M L VL N/R

18. Contractor’s effectiveness of contractor phase-in at contract start. VH H M L VL N/R

19.

The performance with bringing new and innovative recommendations to meeting and improving services and requirements.

Section 6:

What is the Contract Value:

Initial Value Current Value Estimated Cost: $___________ $____________

Fee: $___________ $____________

Total Value: $___________ $_____________

What are the total contract expenditures to date (cost/fees to date based on invoices, reports, etc)?

What is the Annual Contract Value to Date (The current contract expenditures to date divided by the number of years of performance to date)?

For example (note, these example numbers may not relate to this specific procurement):

Assume your contract is a current five year contract, is still ongoing, and the latest cost report reflects a cost/fee of $43,500,000 through the first 2 years and 4 months (to date). In this example, current/total Contract Expenditures incurred to Date are $43,500,000 and associated period of performance for those expenditures, expressed in years, is 2.33 years.

Therefore, the Average Annual Cost/Fee Incurred to Date: $18,669,528 ($43,500,000/2.33 years)

Was there a cost overrun? ( ) Yes ( ) No If yes, please explain:

If this was an award fee contract, what are the individual and/or average ratings of performance by your organization? Please attach any available award fee letters or database entries.

Please comment on particularly strong/weak points of Contractor’s performance (technical, schedule, and/or cost). If the Overall Contract Performance Rating below is less than Very High, please provide some explanation in this section on why a higher rating was not provided.

Overall Contract Performance Rating (circle one)

Very High High Moderate Low Very Low

If less than Very High Performance Rating, please explain:

Please add any other comments you may feel are pertinent.

Rater’s Signature Date