ATT L - Service Catalog Descriptions - Amendment 01.pdf

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Attached to
NASA Consolidated Applications and Platform Services (NCAPS) Request for Proposal Federal contract opportunity
Solicitation number
80TECH23R0002
Issued by
National Aeronautics and Space Administration

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Other files attached to NASA Consolidated Applications and Platform Services (NCAPS) Request for Proposal, newest first.
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ATT G - Acronyms Terms and Definitions - Amendment 02.pdf PDF
Questions and Answers for Request for Proposal 80TECH23R0002 Amendment 02.pdf PDF
NCAPS Request for Proposal - 80TECH23R0002 - Amendment 02.pdf PDF
ATT J - Fixed Price Story Point Process - Amendment 01.pdf PDF
Request for Proposal 80TECH23R0002 Amendment 01.pdf PDF
Question and Answers for Request for Proposals 80TECH23R0002.pdf PDF
Exhibit 1-NCAPS Pricing Matrix Amendment 01.xlsx XLSX spreadsheet
ATT B - DRDs - Amendment 01.pdf PDF
ATT S - Application Inventory - Amendment 01.pdf PDF
ATT A - Performance Work Statement.pdf PDF
ATT D - Applicable Documents List.pdf PDF
ATT G - Acronyms Terms and Definitions.pdf PDF
ATT L - Service Catalog Descriptions.pdf PDF
Enclosure 1 - Quality Assurance Surveillance Plan.pdf PDF
Exhibit 2 Small Business Subcontracting Plan Goals.xlsx XLSX spreadsheet
Exhibit 3 - Past Performance Questionnaire.pdf PDF
AAO Program Increment.pdf PDF
ATT O - Contract Management Plan.pdf PDF
ATT E - SHE Plan.pdf PDF
ATT I - Service Catalog Pricing Matrix.pdf PDF
ATT J - Fixed Price Story Point Process.pdf PDF
ATT N - IT Security Management Plan.pdf PDF
ATT P - Deliverable Products and Services (DPS).pdf PDF
ATT S - Application Inventory.pdf PDF
ATT V - SB Subcontracting Plan.pdf PDF
ATT W - Financial Management Reporting.pdf PDF
Exhibit 1-NCAPS Pricing Matrix.xlsx XLSX spreadsheet
NCAPS Question Template.xlsx XLSX spreadsheet
ATT B - DRDs.pdf PDF
ATT C - Wage Determinations.pdf PDF
ATT F - Organizational Conflict of Interest (OCI) Plan.pdf PDF
ATT H - Phase-in Plan.pdf PDF
ATT Q - DD Form 254.pdf PDF
ATT R - CATS - iSite Contractor On-boarding Guide.pdf PDF
Enclosure 2 - KnowledgeArticleTemplate.pdf PDF
Agency Background and Historical.pdf PDF
Center Background and Historical.pdf PDF
Internal NASA Documents.pdf PDF
NCAPS 80TECH23R0002 Request for Proposal.pdf PDF
ATT K - Application Support Levels.pdf PDF
ATT M - Service Delivery Standards and Metrics.pdf PDF
ATT Q - DD Form 254 Cover.pdf PDF
ATT Q - Attachment 1 to DD Form 254.pdf PDF
ATT U - Labor Category Position Descriptions.pdf PDF
ATT Y - NCAPS Contract Demarks.pdf PDF
Enclosure 3 - IT Security Management Plan Template.pdf PDF
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ATTACHMENT L

NASA CONSOLIDATED APPLICATIONS AND

PLATFORM SERVICES (NCAPS)

SERVICE CATALOG DESCRIPTIONS

RFP 80TECH23R0002

CONTRACT #TBD

DATE: MARCH 2023

NCAPS Contract – 80TECH23R0002

Table of Contents Introduction

Fixed Price Teams Agile Release Train (ART) Team Two-Week Sprints/Iterations Agile Product Team Two-Week Sprints/Iterations (Various Sizes) ABAP Special Use Developers Shared Services Team Two-Week Sprints/Iterations (Various Sizes) SAP BASIS Specialized Software Integration Shared Services Team Two-Week Sprints/Iterations (Various Sizes) Web Application Integration Shared Services Team Two-Week Sprints/Iterations (Various Sizes) Cybersecurity Specialist Team Shared Services Team Two-Week Sprints/Iterations (Various Sizes) Access Management Shared Services Team Two-Week Sprints/Iterations (Various Sizes) Technical Writers Shared Services Team Two-Week Sprints/Iterations (Various Sizes) Configuration Management Shared Services Team Two-Week Sprints/Iterations (Various Sizes) Release Management Shared Services Team Two-Week Sprints/Iterations (Various Sizes) Platform Management Shared Services Team Two-Week Sprints/Iterations (Various Sizes) Database Support Shared Services Team Two-Week Sprints/Iterations (Various Sizes) Business Intelligence (BI) and Data Modeling Team Two-Week Sprints/Iterations (Various Sizes) Process Automation Shared Services Team Two-Week Sprints/Iterations (Various Sizes) Specialized Shared Services Team Two-Week Sprints/Iterations (Various Sizes) Inspect and Adapt (I&A) Team One-Week Event (Various Sizes) Inspect and Adapt (I&A) Team One-Week Event (Various Sizes) Two-week Iteration/Sprint Agile Product Team and Shared Services Team Reports Agile Release Train (ART) Program Increment Reports Program Increment Agile Product Team and Shared Services Team Health Radar Report Role-Based Health Radar Reports Agile Release Train (ART) Engineer Two-Week Sprints/Iterations Agile Release Train (ART) Engineer One-Week Inspect & Adapt Event Scrum Master Role Two-Week Sprints/Iterations Scrum Master Role One-Week I&A Event

Incremental Team Units (ITU) O&M and Development Incremental Team Unit (ITU) Support ITU Support – Specialized Incremental Team Unit (ITU) Scrum Master Support

O&M Bundles KSC Infrastructure and Application O&M Bundled Services (Group name)

Application and System O&M Application O&M Services

Infrastructure and Application Extended Support for Agency Commercial SSL Certificate

Incremental Development Units (IDU) Development Investigation Report IDU Application Development Small Development Startup and Close Down Medium Development Startup and Close Down Large Development Startup and Close Down Full 7120.7 support addon to Development Startup and Close Down

SharePoint as a Service SharePoint as a Service (SPaaS) - Site Collection High Availability SharePoint as a Service (SPaaS) - Site Collection SharePoint Custom Solution Review SharePoint Mirror Test Site Defined SharePoint Training

Process Automation O&M Attended Automation (Extra Small) O&M Attended Automation (Small) O&M Attended Automation (Medium) O&M Attended Automation (Large) O&M Unattended Automation (Extra Small) O&M Unattended Automation (Small) O&M Unattended Automation (Medium) O&M Unattended Automation (Large) O&M Managed Solution – (Small) O&M Managed Solution – (Medium) O&M Managed Solution – (Large) O&M Bring Your Own Data Gateway Support Add-on (Per Gateway) O&M Managed Data Gateway Support Add-on (Per Gateway) Process Automation Discovery Solution Development Sprint (Zero) Solution Development Sprint (Extra-Small) Solution Development Sprint (Small) Solution Development Sprint (Medium) Solution Development Sprint (Large) Solution Development Sprint (Extra-Large) Testing Add-on (Various Types) Bring Your Own Data Gateway Setup Managed Data Gateway Setup Managed Data Gateway Data Source Setup Add-on Power Platform Environment Provisioning – (Small) Power Platform Environment Provisioning – (Medium) Standard Connector Onboarding & Enablement Custom Connector Onboarding & Enablement Architecture Support

Training Add-on (Various sizes) License Enablement Bot Service Account Setup

Introduction

This appendix specifies the orderable catalog offerings. Each offering contains the following items:

• Catalog Description

• Catalog ID(s)

• Applicable PWS Requirement(s) o NOTE: The requirements of PWS elements 1.0 through 4.0 apply to all NCAPS products and services and, as such, are not specifically enumerated, unless otherwise specified in the Catalog item.

• Description at a summary level, which is not intended to duplicate or take precedence over Attachment A, Performance Work Statement (PWS) o NOTE: This includes Deliverable Products and Services (DPS) consumption information, if not self-explanatory in Attachment P, Deliverable Products and Services.

• Unique Considerations o All software licenses needed for the catalog items will be provided by the

Government unless otherwise specified.

Catalog offerings that are specifically stated as included in the Description of a service and/or identified as part of a Unique Consideration, shall not be separately charged to the Government.

KSC-LSP-A LSP (Apps) KSC-OCHCO-A OCHCO (Apps) KSC-OCHCO-S OCHCO (Systems) KSC-OCHMO-A OCHMO (Apps) KSC-OCIO-A OCIO (Apps) KSC-OCIO-S OCIO (Systems) KSC-OCOMM-A OCOMM (Apps) KSC-OCT-A OCT (Apps) KSC-OCT-S OCT (Systems) KSC-OP-A OP (Apps) KSC-OPS-A OPS (Apps) KSC-OPS-S OPS (Systems) KSC-OSI-A OSI (Apps) KSC-OSI-S OSI (Systems) KSC-OSIM-S OSI (Maximo) (Systems)

Unique Considerations

Customers not approved by the Task Monitor (TM) must order catalog offering Application O&M Services (A-001).

Applications in the SaaS support level still require inclusion in an IT System Security Plan (ITSSP) in accordance with PWS 4.0, Cybersecurity Services Overview, but development of the ITSSP is not included in the scope of this offering.

NCAPS Contract – 80TECH23R0002 Attachment L Service Catalog Descriptions

Unique

This catalog offering requires one of the following are ordered:

• Ordered in combination with Small Development Startup and Close Down (DEV-003) or

• Ordered in combination with Medium Development Startup and Close Down (DEV-004) or

• Ordered in combination with Large Development Startup and Close Down (DEV-005) or

NCAPS Contract – 80TECH23R0002 Attachment L Service Catalog Descriptions

Description

Provide the following Training classes:

• SharePoint Basic Training (Self-Paced with completion review)

• SharePoint Advanced Training (Self-Paced with completion review)

• SharePoint Designer (Self-Paced with completion review)

• Nintex Forms

• Nintex Workflows

• SharePoint Framework Development

Unique

N/A

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