EDIF-IE_RFP_Attachment_04_PWS_EDIF-IE_Project Sample TO.pdf

AUG 22

PERFORMANCE WORK STATEMENT (PWS)

United States Army Training and Doctrine Command

(TRADOC)

US Army Center of Excellence (USAICoE) Fort Huachuca, AZ

Education, Doctrine, and Instruction for Intelligence Efforts

(EDIF-IE)

Project Sample Task Order

Part 1 General Information

1 General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction: This is a non-personal service(s) contract to provide the United States Army Intelligence Center of Excellence (USAICOE) with All-Source distance learning (dL) products.

1.2 Background: The Army’s premier intelligence training institution is the US Army Intelligence Center of Excellence (USAICoE), located at Fort Huachuca, Arizona. USAICoE’s primary mission is to provide comprehensive education, training and training support for US military, foreign military, and civilian personnel for intelligence-related military occupational specialties, additional skill identifiers, and professional development.

1.3 Scope: The Contractor shall provide non-personal service to develop and maintain current and relevant training products. The Contractor shall provide the technical expertise necessary to support the All-Source Analyst Credential Working Group for AIASA level one training courses and related products and develop approximately 6 new modules and provide IMI enhancements and increase educational engagement of existing products.

1.4 Objectives: The objective of this contract is to provide services as broken down into three High Level Function (HLFs) areas – HLF1 Research Support, HLF2 Product Development, and HLF3 Instructional Support. The Contractor shall provide support for the three High Level Tasks below and further explained in Section 5.

• High Level Function 1: Research Support

The Contractor shall provide personnel to perform research support to RA’s. This includes (but not limited to) traveling to various locations to collect data, holding interviews and after-action reviews (AAR), attending meetings and conferences, analyzing military papers, objectives, critical task lists, current instructional methodologies, doctrine, regulations, and the reviewing the newest technology.

• High Level Function 2: Product Development

The Contractor shall provide personnel to perform a wide variety of product development in support of the RAs. Anticipated areas of support duties performed to satisfy the requirements shall include (but may be not limited to); creating training and doctrine material in multiple formats such as: multimedia, graphics, web design, virtual environments, publications, official briefs, white papers, reports. Create and maintain draft updates to doctrine and associated training publications, recording meeting minutes, and historical records.

• High Level Function 3: Instructional Support The Contractor shall provide personnel to perform Instructional oriented services in support of the RAs. Anticipated areas of support will include (but may be not limited to), instructing training methodologies, instructing on new product development usage, and updating and maintaining instructional related architecture and associated websites.

1.5. General Information:

1.5.1 Quality Control Plan (QCP). The Contractor shall develop and maintain a QCP at the PMO TO to ensure services are performed in accordance with (IAW) this TO. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.

The Contractor’s Proposed QCP shall be submitted with the Contractor’s proposal during pre-award phase, and no later than 30 days prior to any anticipated changes. The Contractor shall submit to the Contracting Officer Representative (COR) via Wide Area Workflow (WAWF) using a receiving report for acceptance or rejection.

The COR will review and either notify of acceptance of the plan or return the QCP with comments to the Contractor within 5 days. If the Government has provided comments, the Contractor shall then have 5 days to submit an amended QCP. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:

a. A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team.

b. How the Contractor will monitor work to ensure performance complies with all deliverables (etc. timelines, deadlines, and goals).

c. How the Contractor will monitor work to ensure performance complies with all specifications and requirements of the contract, including the contract’s clauses.

d. How the Contractor will monitor and ensure staff qualifications remain current and valid to include any required training and/or certifications needed to perform tasks as identified in the PWS.

e. How the Contractor will ensure all keys and combinations issued will remain controlled items (Paragraph 1.7 Key Control).

f. How the Contractor will inventory and track maintenance of all Government Provided Equipment / Materials with an established property management plan.

g. How the Contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future; and

h. Any improper employee conduct within a Government facility or affecting the Government shall be reported to the COR within 24 hrs. or the next business day if the next day is a weekend or holiday.

CDRL: A001 DI-MGMT- 81986 Quality Control Plan

1.5.1.1 Performance Issues. The Contractor shall inform the COR of issues or potential issues that might affect the performance within 4 working hours identifying those issues. Verbal reports shall be followed up by written email status to the COR within 1 working day.

1.5.2. Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.5.3. Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g., deliverables, submittals, etc.)

deadlines fall on a holiday, the closest workday prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work shall not be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer.

When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year’s Day January 1st M. L. King Memorial Day 3rd Monday in Jan Presidents’ Day 3rd Monday in February Memorial Day last Monday in May Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.5.4. Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

1.5.4.1 Not Applicable

1.5.4.2 Not Applicable

1.5.4.3 Contractor Support Hours: All Contractor personnel shall be available during core work hours 0900 to 1430 AZ time Monday through Friday or as established by the RA. The Government facility may be closed during local or national emergencies, administrative closings, or similar Government directed facility closings The Contractor shall always maintain an adequate workforce, for the uninterrupted performance of all tasks defined within this PWS.

When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential.

1.5.5 Not Applicable

1.5.6 Place of Performance: The primary work location for support service performed under this contract will be within a Contractor’s designated facility.

1.5.7 Contractor Annual Work Plan: The Contractor shall prepare and maintain an annual Work Plan for each TO at the PMO TO level awarded under this contract. The plan, as a minimum, shall identify regularly scheduled work, personnel assigned and task to which they are assigned, supervisors, technical Government POCs by task, performance locations, approach to address and meet projected increased operations tempo (OPTEMPO), and timelines and milestones (if applicable). If the Contractor proposes the cross-utilization of personnel to perform tasks or functions across a variety of tasks, the plan will account for this.

Additionally, if the Contractor proposes off-site personnel, the Contractor must include within the plan the approach that will be utilized to ensure the Contractor’s capacity to satisfy performance requirements utilizing off-site personnel. The plan shall be submitted for review during proposal and 60-days prior to exercise of subsequent Option Years (OYs) for each TO.

The Government will review and either accept or return their comments to the Contractor within 5 business days of receipt. The Contractor shall then have 5 business days to submit a Final Annual Work Plan. Any proposed change to the accepted Final Annual Work Plan is required to be resubmitted via the COR for review and acceptance by the Contracting Officer at a minimum thirty (30) days prior to implementation. The timeline noted above shall apply for review and acceptance for proposed changes.

CDRL: A002 DI -MGMT-81911 Annual Work Plan

1.5.7.1 Monthly Status Report. The Contractor shall provide a monthly status report detailing PWS support during the previous 30 days for each TO at the PMO TO level including performance locations no later than the 5th of each month.

CDRL: A003 DI-MGMT-81928 Monthly Status Report

1.5.7.2 Monthly Staffing Report: The Contractor will provide a simple staffing report for each TO no later than the 5th of each month detailing any changes in personnel due to attrition or hiring actions completed within the last month. The staffing report must account for all personnel assigned to perform work under this contract. The report will include –

1. all assigned personnel on the contract

2. locations of performance for each personnel

3. task or area assigned

4. Government POC for task or area

5. Security clearance required for position.

6. Labor category

7. Start Date

8. and date of new hire or attrition (if applicable).

If, due to attrition, new hiring actions, or personnel support is expected to be absent for more than two consecutive weeks such as, short term disability or military activation there is a change in personnel supporting work under this contract, the Contractor will notify the COR within 5 business days of attrition or hiring action and will not wait until the submission of the staffing report (this will facilitate the Government’s ability to effect security and access processes). If it needs be reflected on the report, and notification provided to the COR.

CDRL: A004 DI-MGMT-81928 Staffing Report

1.5.7.4 Assigned Employees: The Contractor shall provide a workforce that has sufficient qualifications to perform work as required by the Government. The Contractor documentation that supports personnel qualifications as identified in Base IDIQ Technical Exhibit 4, shall be maintained for the duration of this effort. Personnel substitutions shall meet qualifications as stated in Technical Exhibit 4. All Contractor employees, prior to commencing any work under this task order issued shall have training required for the effective performance of the functions they will perform. The Contractor shall obtain and maintain all specified training, certifications, inspections, licenses, and proof of qualifications as defined in Technical Exhibit 4 required to perform the tasks specified within each TO PWS and make such documentation available to the COR and/or KO upon request. Failure to provide timely documentation and/or demonstration of qualifications can result in removal from the task.

1.6 -1.6.1 The Following Paragraphs and their subparagraphs found in the BASE IDIQ.

1.5.7 through 1.8 are managed on the PMO Task Order.

1.6.2 Personnel Security Clearance Requirements: Contractor personnel performing work under this task order must have an active personnel security clearance or background check applicable to the clearance level required to perform work on this Task Order. Secret level, and up to Top Secret/SCI where indicated in the Government Security System of Record at start of full performance and must maintain the level of security required for the life of the contract. The security requirements are IAW the DoD Contract Security Classification Specification DD Form 254. The Contractor shall ensure that Contractor employees and subcontractor employees performing services under this contract comply with FAR 52.204-2 Security Requirements when the employee has access to information classified “Confidential,”

Enos, Charlotte Michelle CIV USARMY ICOE (USA) Need to validate if this is correct

“Secret,” or “Top Secret.” The Contractor shall ensure the employee complies with the DoD Security Agreement (DD Form 441), and the NISPOM rule at 32 Code of Federal Regulation (CFR) Part 117, effective 24 Feb 2021. The NISPOM is the National Industrial Security Program Operating Manual to which contractors must implement and comply.

The Following Paragraphs and their subparagraphs found in the BASE IDIQ.

1.5.7 through 1.8 are managed on the PMO Task Order.

1.8 Post Award Conference/Periodic Progress & Project Meetings: The Contractor shall provide PMO TO support to attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.8.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein from the PMO TO as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter.

Meetings may start or end outside of regular duty hours.

1.8.1.1 In Progress and Project Reviews Report and Meetings. As required the Contractor shall provide an IPR to inform the Government of the current status of the contract. The anticipated schedule for IPRs is annually during the base and first option year, and as required the following option years. Projects are anticipated to be requirements to be accomplished during a shorter duration and will have a more condensed scheduled agreed upon by the Contract company and the Government lead. The Contractor shall develop slides and provide to the Government no later than 2 business days prior to a requested IPR or Project Review.

The slides will include at a minimum: Significant accomplishments, Significant Open Issues/Risks, and Mitigation Action(s)/Plans Summary of Issues Closed since previous IPR, Significant Projected Activities for Next Reporting Period. Meeting Minutes shall be provided to the COR no later than 5 business days following the IPR.

CDRL: A005 DI-MGMT-81505 IPR Reviews

The Following Paragraphs and their subparagraphs found in the BASE IDIQ.

1.9 through 1.13 are managed on the PMO Task Order.

1.14 Data Rights: The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.15 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. The Contractor and Contractor personnel shall not divulge, or release data or information developed, or obtained under performance of this PWS, except to authorized Government personnel or upon written approval of the Contracting Officer. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.16 Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense imagery Management operations Center and contained at www.dimoc.mil/resources/limitations/ , the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website without out Government authorization.

1.17 Non-Disclosure Statements: The Contractor shall complete non-disclosure agreements for each employee assigned to tasks and activities wherein it has been determined by a Government representative such is required. The Contractor will complete the NDA no later than 48hrs after notification of the requirement and prior to commencement of work under the contract and upload into the Government Security System of Record. Disclosure of information by Contractor personnel may result in removal of Contractor personnel from performance under this contract, suspension or loss of security clearance, and any legal/criminal recourses available to the Government under the terms of the NDA.

The Following Paragraphs and their subparagraphs found in the BASE IDIQ.

1.18 through 1.23 are not applicable http://www.dimoc.mil/resources/limitations/ Enos, Charlotte Michelle CIV USARMY ICOE (USA) Verify this is accurate.

PART 2

DEFINITIONS & ACRONYMS

2. General: This section includes many of the terms and phrases used in this PWS

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer – means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, Contracting Officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line-item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contractor-acquired Property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means a service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable – means anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

Government-furnished Property – As reflected in FAR 52.245-1, Government-furnished Property “means property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract

Government Lead – Designated Government personnel tasked with responsibility to manage day-to-day liaise and coordination with Contractor’s point of contact (POC) (or other Contractor appointed representative) to clarify and deconflict execution of awarded work within a functional area.

Government Property - means all property owned or leased by the Government. Government property includes both Government-furnished and Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Property Administrator - means an authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

High Level Function (HLF) – means a key overarching result-based objective for a project necessary to achieve the project’s vision. HLFs are similar to Level 2 in a Work Breakdown Structure. Each HLF may contain several statements to flesh out the areas necessary to meet the objective.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Statement – means the specific results-based activities required to satisfy HLFs. A statement contains a result, the context of the statement, and the required action(s). Statements focus on “what” is to be accomplished; however, they are not prescriptive in describing “how” the outcome is to be achieved. Each HLF may have several statements to flesh out the areas necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.

Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Workday - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless otherwise specified.

2.2 Acronyms: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.

AAR After Action Review AASCC Army All-Source Certification Course ACOR Alternate Contracting Officer's Representative ADDIE Analysis, Design, Develop, Implement, and Evaluate AE Army in Europe AFARS Army Federal Acquisition Regulation Supplement

AIASA

AHA Activity Hazard Analysis ALLF Army Lessons Learned Forum ALLP Army Lessons Learned Program ALLSW Army Lessons Learned Synchronization Workshop AOC Area of Concentration AOR Area of Responsibility AQL Acceptable Quality Level AR Army Regulation AT Anti-terrorism AUP Acceptable Use Policy ATCTS Army Training Certification Tracking System AWL Alternate Work Location BHCC Baseline Home Computer Configuration BLUF Bottom-Line Up Front

CAAT Collection and Analysis Team CAC Common Access Card CD Compact Disc CCE Contracting Center of Excellence CDRL Contract Data Requirements List CFE Conventional Forces Europe CFR Code of Federal Regulations CG Commanding General CI Counterintelligence CM Contract Monitor CMI5 Common Management Interface Specification 5 COC Council of Colonels CONUS Continental United States (excludes Alaska and Hawaii) COLs Checks on Learning COR Contracting Officer’s Representative COTS Commercial-Off-the-Shelf CRM Comment Resolution Matrix CTE Content Testing Environment CTO Collection Training Operations CUI Controlled Unclassified Information DA Department of the Army DATE Decisive Action Training Environment DCSA Defense Counterintelligence and Security Agency DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DoD Department of Defense DOMEX Document and Media Exploitation DOTD Directorate of Training & Doctrine DOTMLPF-P Doctrine, Organization, Training, Materiel, Leadership and education, Personnel, and Facilities DVD Digital versatile Disc ELO Enabling Learning Objective FAR Federal Acquisition Regulation FH Fort Huachuca FM Field Manual FRG Federal Republic of Germany GEOINT Geospatial intelligence GFE Government Furnished Equipment GFI Government Furnished Information GFP Government Furnished Property GLMS Government Learning Management System GOSC General Officer Steering Council GP Government Property GUI Graphical User Interface

HLF High Level Function HIPAA Health Insurance Portability and Accountability Act of 1996 HTML/CSS Hyper Text Markup Language/Cascading Style Sheets HUMINT Human Intelligence IA Information Awareness IAC Installation Access Control IACO Installation Access Control Office IAW In Accordance With IC Intelligence Community ICoE Intelligence Center of Excellence ID Identification IDT Integrated Development Teams IGCE Independent Government Cost Estimate IMI Interactive Multimedia Instruction IMP Interactive Multimedia Product IPR In-progress Reviews IT Information Technology JiTT Just in Time Training JLLIS Joint Lessons Learned Information System JTR Joint Travel Regulation KO Contracting Officer KPT Key Personnel Training LCO Learning Content Objects LL Lessons Learned LO Learning Objectives L&BP Lessons and Best Practices MASINT Measurement and Signature Intelligence MIPB Military Intelligence Professional Bulletins MET Mission Essential Task METL Mission Essential Task and Lists MI Military Intelligence MOI Module of Instruction MS Milestone Schedule NDA Non- Disclosure Agreement NLT No Later Than NISPOM National Industrial Security Program Operating Manual OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OE Operational Environment OFE Operational Force Events OPSEC Operations Security OSINT Open-Source Intelligence PA Property Administrator PII Personally Identifiable Information PIPO Phase In/Phase Out

POC Point of Contact POI Program of Instruction PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RA Requiring Activity RCO Regional Contracting Office RFI Request for Information RFL2A Requests for Lessons Learned Assistance RFL2I Requests for Lessons Learned Information SAM System for Award Management SCR Service Contract Report SHARP Sexual Harassment Awareness Response and Prevention SIGE Safety and Health Protection Plan SIGNT Signal Intelligence SME Subject Matter Expert SOP Standard Operating Procedure SMPTE Society of Motion Picture and Television Engineer STD Standards STIG Security Technical Implementation Guidance TASS Trusted Associate Sponsorship System TC Training Circulars TDC Training Development Capability TE Technical Exhibit TEM Training Event Matrix TLO Task Learning Objective TR TRADOC Regulation TRADOC Training and Doctrine Command TTGD Train the Government Developer TTP Trends, Tactics, Techniques, and Procedures T&EO Training and Evaluation Outlines USAICoE United States Army Intelligence Center of Excellence USAG United States Army Garrison USAREUR United States Army Europe UOM Unit of Measure VTC Video-Teleconference Systems

PART 3

GOVERNMENT PROPERTY (GP) AND SERVICES

3. Government Property and Services

3.1 Services: The Government will not provide direct services in support of the Contractor in its execution of duties and tasks defined in this PWS.

3.2 Facilities: The Government will not provide direct services in support of the Contractor in its execution of duties and tasks defined in this PWS.

3.3 Utilities: The Government will not provide direct services in support of the Contractor in its execution of duties and tasks defined in this PWS.

3.4 Equipment: The Government will not provide direct services in support of the Contractor in its execution of duties and tasks defined in this PWS.

3.5 Materials: The Government will not provide direct services in support of the Contractor in its execution of duties and tasks defined in this PWS.

3.6 Training: The Government will facilitate the ability of contractor employee’s ability to complete required training. Please see section 1.23 of this PWS.

3.7 Common Access Cards (CAC): If required the Government will provide Common Access Cards (CAC) via the Trusted Associate Sponsorship System (TASS) (Web site https://www.dmdc.osd.mil/tass/ ). (See also section 1.6.3.4 of this PWS) https://www.dmdc.osd.mil/tass/

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Property and Services

4.1 General: The Contractor shall furnish supervision of its employees performing work under this contract and ensure employees have the ability travel to and from work locations without assistance from the Government. For any performance from a Contractor facility or remote location (see sections 1.5.6.1 and 1.5.6.2 of this PWS), the Contractor will be responsible for all material, equipment, facility, utility, safety, and transportation needs of its employees.

4.2 Facility Clearance: Classified support provided under this contract will only be performed within a fully accredited Contractor facility. A fully accredited facility must have a TOP SECRET Sensitive Comparted Information (TS/SCI) Facility Clearance with Safeguarding capability. Prior to performing any classified work in a contractor owned facility, the contractor must provide proof of accreditation. The Contractor shall possess and maintain a Top-Secret facility clearance from the Defense Counterintelligence and Security Agency (DCSA) IAW DoD 5220.22-M, National Industrial Security Program Operating Manual (NISPOM) and AR 380-49, Industrial Security Program. The Facility Security Clearance must match the highest security clearance required for personnel. The DoD Contract Security Classification Specification (DD

254) is provided as an attachment in the basic contract. The Contractor’s employees performing work in support of this contract shall have been granted a clearance consistent with the clearance requirements identified in Technical Exhibit 4 of this PWS.

4.3 Materials: For any performance from a Contractor’s facility and/or remote location the Contractor will be responsible for all material and ODC requirements of its employees.

4.4 Vehicles and Equipment: For any performance from a Contractor’s facility and/or remote location (see section 1.5.6.1 of this PWS), the Contractor will be responsible for all equipment requirements of its employees. Software will be compatible with government systems, cloud systems, and it will be the responsibility of the company to resolve any firewall issues. Any non-government owned review tools must meet all cyber security requirements.

4.5 Background Checks: The Contractor shall be responsible to effect necessary Background Checks in accordance with this PWS and as determined by the Government (see section 1.6 of this PWS).

PART 5

SPECIFIC TASKS

5.1 Basic Support: The Contractor shall provide support services for the All-Source Analyst Credential Working Group for AIASA level one training courses and related products and develop approximately 6 new modules. The Army All-Source Certification Course (AASCC) will be comprised of 40 hours of instruction, including six modules with topic content derived from client-provided slide decks, which will be designed/developed into Interactive Multimedia Instruction (IMI) at interactivity Levels 1 through 4. The AASCC IMI will be delivered via the government learning management system (GLMS) using Common Management Interface specification 5 (CMI5) and any required contractor provided extended reality systems for collaborative distributed learning, to include the use of tools to facilitate immersive environments, virtual interfaces, or virtual overlays within real world environments.

1. Standard (STD): Contractor personnel must possess the requisite skills and experience to meet requirements stated within this section and effectively perform the identified position titles stated within Technical Exhibit 4.

Acceptable Quality Level (AQL): Zero Deviation from Standard.

5.2 Tasks: Tasks consist of the following:

The Contractor shall develop and deliver the IMI at the TLO level. The Contractor shall adhere to the established milestone timeline and receive concurrence from the Government for the initial and final reviews of each IMI delivery. The Contractor shall not overlap IMI deliveries for initial review, unless approved by the government in the Integrated Master Schedule. The Contractor shall:

a. Review the current ICOE analytic tradecraft classroom consisting of 14 self-paced modules hosted on GLMS.

b. Update graphics and additional content identified by the Government Lead.

c. Develop at least five unclassified and one classified online training modules that includes interactive training modules with built-in checks on learning, a final exam, and evaluative metrics to display student usage of the material for the current Army learning Environment.

d. Develop at least one SECRET classified module at interactive level three or four. This interactive module will include a classified vignette that tests the student performance within a situation involving classified information.

e. Test unclassified products in the Government created “sandbox” supported site within Content Testing Environment (CTE) within the GLMS platform.

f. The contractor will test and validate level three and four interactives within their own sandbox capability.

g. Interactive product minimum system requirements are based on current ICoE system specifications:

1) Processor: 10th gen Intel i7

2) Memory: 32gb

3) Graphics: Intel UHD Graphics (integrated, no discrete graphics processor)

4) Screen: 15.6” 1920x1080 resolution

Bailey, Gloria E CIV USARMY ACC (USA) Need to add to IDIQ and PMO TO.

5) Storage: 500gb SATA SSD

6) Network: Intel I219-LM 1gb ethernet, Intel(R) Wi-Fi 6 AX201 160MHz

h. Form the provided information into training modules reaching the appropriate Blooms level to include both revised versions of ICOE’s existing content and new content be developed to augment the existing training.

i. Provide checks on learning at identified times within the training modules and at the end of each module. An online final exam shall be developed to test each student’s knowledge of the entire training course.

j. Upgrade existing ICOE course with highly interactive and multimedia-driven elements that increase learning engagement and interactivity levels.

k. Combine courseware developed above into a single training course at each classification level.

l. The module content shall be delivered through an engaging and interactive distance learning course.

• Case Studies – A scenario-based Module of Instruction (MOI) that will immerse and engage the learner in the content emphasizing why it is relevant to them.

• Problem-Solving – A scenario-based MOI that will be used to present a variety of content. Realistic, content-specific situations will provide problem statements that direct learners to problem-solving activities.

• Storytelling – It is important for the learner to relate to the content personally through lessons learned and reflection.

• Inquiry – A MOI that will be used frequently to immerse the learner into an activity requiring them to discover, comprehend, and compile information.

• Collaborative Learning Groups – This strategy will be used to present a variety of content types, followed up with Checks on Learning (COLs) that allow learners to review, practice, and evaluate their comprehension of the instruction presented within designated student groups. The use of this MOI will be foundational but built upon other relevant learner centric and engaging MOIs throughout the courseware.

• Demonstration – This MOI will be used to present a variety of content types in the context of the desired learning outcome, followed up with COLs that allow learners to review, practice, and evaluate their comprehension.

m. Coordinate with Government Lead regarding any questions or suggestions regarding presentation and information in training modules. Maintain open communications for a collaborative environment of development.

n. Modules/lessons shall have a threaded scenario/situation that allow the student to progress and accomplish tasks to successfully pass the module assessment. The module assessments will consist of either a cumulative lesson Practical Exercise or Lesson post-test questions.

o. The Contractor shall develop unclassified courseware using the latest approved version of Captivate that is backwards compatible with Captivate 2019. Alpha, beta, or testing versions of Captivate will not be used.

p. The Contractor shall develop the courseware to be CMI5 compliant and to be operational on the GLMS.

q. The Contractor shall use the Government Furnished Information (GFI) materials and references to develop the identified topics, course introduction lesson pre-test, module assessment, and end of course examination.

r. Upon completion of the unclassified course, the contractor shall validate all materials are compliant on the GLMS.

s. Upon completion of the classified course, the contractor shall validate all materials are compliant within the contractor provided immersive solution.

t. Follow guidance for functional testing and delivery as provided in the Army Distance Learning (DL) Packaging Specifications appropriate for the Interactive Multimedia Product (IMP) deliverable types and IMP Product types specified in preparation for the last phase of Government acceptance.

1. STD: Products and/or status updates shall be provided within the stated timeline.

AQL: Zero Deviations from Standard.

2. STD: Upon notification of any deficiency a remedy shall be provided within three (3) business days. the problem(s) and return the corrected IMI, for IMIs level 1 and 2.

AQL: Zero Deviation from Standard.

3. STD: Upon notification of any deficiency a remedy shall be provided within five (5) business days problem(s) and return the corrected IMI, for IMIs level 3 and 4.

4. STD: The classified module must be interactive level 3 at minimum.

5. STD: Immersive products must play smoothly on standard government laptops or contractor provided solutions without visual artifacts, audio distractors, or software disruptions caused by the deliverable.

5.2.1 High Level Function 1: Research Support. The Contractor shall support research to include, but not limited to, integrating emerging technologies, theories, techniques, training innovation, training methodologies, doctrinal and non-doctrinal publications, and validated best practices.

5.2.1.1 Not Applicable.

5.2.1.2 Assessment and Analysis Support. The Contractor shall review, assess, perform analysis, and provide feedback in support of the All-Source distance Learning requirement.

5.2.1.2.1. All Source Analysis. The Contractor shall analyze and provide reports of analyses, and the Data Item Descriptions for each report as specified in this Task Order.

1. STD: IAW TRADOC regulation (TR) 350-70, TR Pamphlet 350-70-14, and TR Pamphlet 350-70-12

5.2.1.2.2. GFI Analysis. The GFI Analysis shall address all materials identified and provided by the Government to design and develop the courseware. A crosswalk report shall be submitted including but not limited to, chronicling each task, identifying GFI used to develop that task, and status of GFI.

1. STD: Submit a GFI report within 30 calendar days after the PA.

2. STD: Correct any deficiencies notated within 3 business days of notification.

5.2.1.2.3. Focus Group. The Contractor shall conduct Focus Group meetings with the proponent to analyze, review, refine, and update the task associated with the course and to determine the level of engagement and/or interaction required.

1. STD: Focus group data shall be non-attributional and participant information randomized

IAW AR 70-25.

2. STD: Consolidated focus group findings provided to Government no later than 5 days following the last scheduled focus group.

5.2.1.2.4. Checks on Learning (COLs). The contractor shall develop COLs which ensure the student demonstrates objective or performance mastery. No more than three COLs per lesson.

a. Each Learning Objective standard will have an associated COL. The knowledge checks shall scaffold from lower learning levels to the learning level of the TLO.

b. COLs questions shall reflect a level of interactivity appropriate to the learning level of the COLs and the complexity of the topic. This will ensure students perform more than basic information recall to answer questions.

c. COLs questions shall employ various techniques and methods to provide rigor to the students’ learning experience. This will support students’ ability to problem solve related to the COLs topics.

d. COLs will include the reference for all COLs based upon publications, after the students’ second attempt to answer the COLs.

1. STD: COL questions may be similar to but will not be the same questions as those used in the pre-test or post-test of a lesson.

2. STD: COL vary based upon learning level and interactivity level, requiring more than simple recall of information IAW TR Pamphlet 350-70-14.

3. STD: COL questions have a sufficient level of difficulty, complexity, and breadth IAW TR

Pamphlet 350-70-14.

4. STD: COL questions only allow two attempts.

5. STD: COL questions cite references and publications when providing feedback on COLs IAW TR Pamphlet 350-70-14.

5.2.1.2.5. Assessments. The Contractor shall create assessments and adhere to test requirements. Each lesson will have pre-tests. The end of module assessment will consist of either a practical exercise or post-tests of a minimum of 10 questions per lesson.

a. Assessment question pool and objective tests shall consist of at least 5-7 questions per each lesson topic for each end of module post-test.

b. The Government will assist the contractor in the development of the end of module post-test, and the SME shall provide recommendations for additional assessment questions.

c. All assessment version iterations presented to the learner(s) from the assessment question pool shall be equivalent in difficulty and content objective coverage.

d. Specifications for assessment questions shall be addressed in the IMDP.

1. STD: Assessments and tests adhere to TRADOC Pam 350-70-12, 350-70-14 and DI-

SESS-81525C.

2. STD: All assessments are listed in an assessment strategy document outlining how contractor produced learning products will assess the learning objective IAW USAICoE 350-70.

3. STD: Question pools consist of at least 5 questions per assessed topic.

5.2.1.2.5.1 Assessment Management and Control. The Contractor shall implement controls to ensure each learner has a fair and equal opportunity to complete the assessment, while limiting opportunities for assessment compromise and potential cheating. This includes considering the following controls:

a. Random display order of questions and potential question answers, based on available question banks.

b. Ensuring assessment requirements and content objects are as objective as possible.

c. Limiting the display of multiple questions at one time.

d. Establish procedures for resident or remote invigilation of assessments.

1. STD: Assessment controls and procedures limit opportunities for test compromise and potential cheating IAW TRADOC Pamphlet 350-70-14.

2. STD: Assessment requirements and Learning Content Objects (LCOs) are as objective as possible IAW TRADOC Pamphlet 350-70-14.

5.2.1.2.6. Pre-test. The Contractor shall develop pre-tests per lesson to allow the student the option to test out of the topic material. Pre-tests shall follow the learning objective standard, which will dictate whether the pre-test requires question-based or performance-based testing requirements. Failure to achieve a passing score of based on the learning objective standard, within the maximum time allotted, on all pre-tests will result in the student to completing all lesson content related to the incorrect response or performance. If students pass 100% of questions for a topic question bank they will be marked as having completed that module topic, even if they fail the overall test. Students will only be forced to complete the learning topics they fail within the pre-test.

1. STD: Pre-tests assess student objective knowledge or performance to the standard identified in the learning objective IAW TR Pamphlet 350-70-14.

2. STD: Pre-tests allow students to test out of a lesson module, upon passing the overall pre-test.

3. STD: Completing 100% of an individual topic question bank correctly within a pre-test allows students to skip that content in the overall lesson module.

4. STD: Students failing an objective pre-test must progress through learning topics they did not receive a 100% score for within the topic question bank.

5.2.1.2.7 Performance Assessments. The Contractor shall develop performance assessments at IMI levels 3 and 4 that can provide performance metrics in the form of a learner record store.

The immersive content must either play within the baseline configuration or must be provided as a total system package if the solution hardware requirements exceed current government standards for computer systems. For any immersive environment used, the student must be able to view the associated lesson resources, to include the grading rubric or Go/No-Go checklist, from within the environment.

1. STD: Students can access all lesson resources from within the immersive environment.

2. STD: Immersive interactive modules collect student performance metrics based on the planned assessment strategy.

3. STD: Immersive interactive modules send student performance metrics to the learner…