EDIF-IE_RFP_Attachment_01_PWS_EDIF-IE_IDIQ_.pdf

PERFORMANCE WORK STATEMENT (PWS)

United States Army Training and Doctrine Command

(TRADOC)

US Army Center of Excellence (USAICoE)

Fort Huachuca, AZ

Education, Doctrine, and Instruction for Intelligence Efforts

(EDIF-IE)

Indefinite Delivery Indefinite Quantity (IDIQ)

Part 1

General Information

1. General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1. Description of Services/Introduction: This is a non-personal service(s) contract to provide the United States Army Intelligence Center of Excellence (USAICOE) with research support, development support for instruction, instructional products, training innovation, and support to the lessons learned program.

1.2. Background: The Army’s premier intelligence training institution is the US Army Intelligence Center of Excellence (USAICoE), located at Fort Huachuca, Arizona. USAICoE’s primary mission is to provide comprehensive education, training and training support for US military, foreign military, and civilian personnel for intelligence-related military occupational specialties, additional skill identifiers, and professional development. To stay at the forefront of education and training, doctrine and training products must be continually researched, updated, interpreted, and disseminated throughout the intelligence community, on various platforms including digital, media, virtual, and hardcopy to provide the most accurate up to date policies, procedures, instruction, and mission focus.

1.3. Scope: The Contractor shall provide non-personal service to develop and maintain current and relevant training products, guidance and instruction through continued research and analysis of doctrine, policies, and training methodologies. The Contractor shall provide the technical expertise necessary to support the Requiring Activities (RA) in providing up to date information on Military Intelligence (MI) doctrine and associated documents, teachings and methodologies, and developing products for dissemination. The Contractor shall perform to the standards and acceptable quality levels identified in this PWS and associated contract documents.

1.4. Objectives: The objective of this contract is to provide services as broken down into three High Level Function (HLFs) areas – HLF1 Research Support, HLF2 Product Development, and HLF3 Instructional Support. The contractor shall provide support for the three High Level Tasks below and further explained in Section 5.

• High Level Function 1: Research Support

The contractor shall provide personnel to perform research support to RA’s. This includes (but not limited to) traveling to various locations to collect data, holding interviews and after-action reviews (AAR), attending meetings and conferences, analyzing military papers, objectives, critical task lists, current instructional methodologies, doctrine, regulations, and the reviewing the newest technology.

• High Level Function 2: Product Development

The contractor shall provide personnel to perform a wide variety of product development in support of the RAs. Anticipated areas of support duties performed to satisfy the requirements shall include (but may be not limited to); creating training and doctrine material in multiple formats such as: multimedia, graphics, web design, virtual environments, publications, official briefs, white papers, reports. Create and maintain draft updates to doctrine and associated training publications, recording meeting minutes, and historical records.

• High Level Function 3: Instructional Support The contractor shall provide personnel to perform Instructional oriented services in support of the RAs. Anticipated areas of support will include but may be not limited to, instructing training methodologies, instructing on new product development usage, and updating and maintaining instructional related architecture and associated websites.

1.5. General Information:

1.5.1 Quality Control Plan (QCP). The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this IDIQ PWS and associated Task Orders. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.

The Contractor’s Proposed QCP shall be submitted with the Contractor’s proposal during pre-award phase, and no later than 30 days prior to any anticipated changes. The Contractor shall submit to the Contracting Officer Representative (COR) via Wide Area Workflow (WAWF) using a receiving report for acceptance or rejection.

The COR will review and either notify of acceptance of the plan or return the QCP with comments to the Contractor within 5 days. If the Government has provided comments, the Contractor shall then have 5 days to submit an amended QCP. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:

a. A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team.

b. How the Contractor will monitor work to ensure performance complies with all deliverables (etc. timelines, deadlines, and goals).

c. How the Contractor will monitor work to ensure performance complies with all specifications and requirements of the contract, including the contract’s clauses.

d. How the Contractor will monitor and ensure staff qualifications remain current and valid to include any required training and/or certifications needed to perform tasks as identified in the PWS.

e. How the Contractor will ensure all keys and combinations issued will remain controlled items (Paragraph 1.7 Key Control).

f. How the Contractor will inventory and track maintenance of all Government Provided Equipment / Materials with an established property management plan.

g. How the Contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future; and

h. Any improper employee conduct within a Government facility or affecting the Government shall be reported to the COR within 24 hrs. or the next business day if the next day is a weekend or holiday.

CDRL: A001 DI-MGMT- 81986 Quality Control Plan

1.5.1.1 Performance Issues. The Contractor shall inform the COR of issues or potential issues that might affect the performance within 4 working hours identifying those issues. Verbal reports shall be followed up by written email status to the COR within 1 working day.

1.5.2. Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.5.3. Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g., deliverables, submittals, etc.)

deadlines fall on a holiday, the closest workday prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work shall not be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer.

When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year’s Day January 1st M. L. King Memorial Day 3rd Monday in Jan

Presidents’ Day 3rd Monday in February Memorial Day last Monday in May Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.5.4. Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

1.5.4.1. Government Facility Office Hours: The Government facility office hours are 0600- 1800 Monday through Friday except U.S. Holidays identified in paragraph 1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Secure Compartmented Information Facility (SCIF) operating hours may differ based on security requirements.

1.5.4.2 Government Facility Operating Hours: The Government facility operating hours occur between the hours of 0600 to 1800, Monday through Friday. The Government facility is not open for operations during the recognized U.S. Holidays identified in paragraph 1.5.5. above.

The Government facility may close due to local or national emergencies, administrative closings, or similar Government directed facility closings and will be communicated by the COR to the Contractor. Secure Compartmented Information Facility (SCIF) operating hours may differ based on security requirements.

1.5.4.3 Contractor Support Hours: The Contractor shall provide on-site routine support between the available facility hours listed for Monday to Friday. All Contractor personnel shall be available during core work hours 0900 to 1430 AZ time or as established by the RA. The Government facility may be closed during local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall always maintain an adequate workforce, for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential. For other than firm fixed price contracts, the Contractor will not be reimbursed when the Government facility is closed for the above reasons.

1.5.5 Training Holidays: USAICoE has historically granted military personnel training holidays as compensation for time that they spent in field training. These are typically combined with regular holiday leave schedules (for example, Christmas half days or days on day off schedules). Training holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with occupants will be necessary or the work in affected facilities shall be rescheduled after the training holiday.

1.5.6 Place of Performance: The primary work location for support service performed under this contract will be Ft. Huachuca, AZ within Government facilities.

1.5.6.1 Alternate Work Locations (AWL): There may be instances during the performance of this contract the Government may temporarily displace the contracted workforce from a Government facility, such as national weather emergencies. The Government will work with the Contracting company to temporality allow an Alternate Work Location within the same geographic area as the place of performance if it is beneficial to the Government. It is the responsibility of the Contracting Officer’s Representative (COR) to coordinate with the Requiring Activity (RA) in determining that potential AWL performance does not present adverse impact to the mission and/or other Government interests. Each request for temporary AWL performance will be reviewed on a case-by-case basis and in consideration of the nature of the work performed by the Contractor. In some cases, due to the nature of work performed, AWL performance may not be possible.

1.5.6.2 Offsite/Contractor Facility Work Locations: The Contractor may propose temporary or permanent offsite work locations (i.e., “remote”) for approved labor categories performing support under this contract. However, due to a variety of security and performance concerns, the Contractor must present a plan that includes: where the work is to be performed; what labor category is performing the work; work to be accomplished at the remote/offsite facility;

and safeguarding measures in place to protect the data. This plan shall be submitted to the COR who will review and approve the plan to ensure technical and security suitability and acceptability. The Contractor will identify remote/offsite positions in their Annual Work Plan and/or its amendments (please see para 1.5.7).

1.5.7 Contractor Annual Work Plan: The Contractor shall prepare and maintain an annual Work Plan for each Task Order (TO) awarded under this contract. The plan, as a minimum, shall identify regularly scheduled work, personnel assigned and task to which they are assigned, supervisors, technical Government POCs by task, performance locations, approach to address and meet projected increased operations tempo (OPTEMPO), and timelines and milestones (if applicable). If the Contractor proposes the cross-utilization of personnel to perform tasks or functions across a variety of tasks, the plan will account for this. Additionally, if the Contractor proposes off-site personnel, the Contractor must include within the plan the approach that will be utilized to ensure the Contractor’s capacity to satisfy performance requirements utilizing off-site personnel. The plan shall be submitted for review during proposal and 60-days prior to exercise of subsequent Option Years (OYs) for each TO. The Government will review and either accept or return their comments to the Contractor within 5 business days of receipt. The Contractor shall then have 5 business days to submit a Final Annual Work Plan. Any proposed change to the accepted Final Annual Work Plan is required to be resubmitted via the COR for review and acceptance by the Contracting Officer at a minimum thirty (30) days prior to implementation. The timeline noted above shall apply for review and acceptance for proposed changes.

CDRL: A002 DI -MGMT-81911 Annual Work Plan

1.5.7.1 Monthly Status Report. The Contractor shall provide a monthly status report detailing PWS support during the previous 30 days for each TO including performance locations no later than the 5th of each month.

CDRL: A003 DI-MGMT-81928 Monthly Status Report

1.5.7.2 Monthly Staffing Report: The Contractor will provide a simple staffing report for each TO no later than the 5th of each month detailing any changes in personnel due to attrition or hiring actions completed within the last month. The staffing report must account for all personnel assigned to perform work under this contract. The report will include –

1. all assigned personnel on the contract

2. locations of performance for each personnel

3. task or area assigned.

4. Government POC for task or area

5. Security clearance required for position.

6. Labor category

7. Start Date

8. and date of new hire or attrition (if applicable).

If, due to attrition, new hiring actions, or personnel support is expected to be absent for more than two consecutive weeks such as, short term disability or military activation there is a change in personnel supporting work under this contract, the Contractor will notify the COR within 5 business days of attrition or hiring action and will not wait until the submission of the staffing report (this will facilitate the Government’s ability to effect security and access processes). If it needs be reflected on the report, and notification provided to the COR.

CDRL: A004 DI-MGMT-81928 Staffing Report

1.5.7.3 Other than Normal Working Hours of Operations. Hours in excess of 80 hours per bi-weekly pay period must be pre-approved by the COR at least 10 working days prior. Any alternate hours that take place without a fully approved request will be considered unauthorized by the Government. The Contractor will perform the management of hours, and their application to the task from the total annual authorized number of hours for each contract employee.

1.5.7.4 Assigned Employees: The Contractor shall provide a workforce that has sufficient qualifications to perform work as required by the Government. The Contractor documentation that supports personnel qualifications as identified in Technical Exhibit 4, shall be maintained for the duration of this effort. Personnel substitutions shall meet qualifications as stated in Technical Exhibit 4. All Contractor employees, prior to commencing any work under this contract and subsequent task orders issued shall have training required for the effective performance of the functions they will perform. The Contractor shall obtain and maintain all specified training, certifications, inspections, licenses, and proof of qualifications as defined in Technical Exhibit 4 required to perform the tasks specified within each TO PWS and make such documentation available to the COR and/or KO upon request. Failure to provide timely documentation and/or demonstration of qualifications can result in removal from the task.

1.6 Security Requirements: The Contractor shall comply with the security regulations and requirements specified in Contracts Security Classification Specifications, DD Form 254, and addendums sheets. The contractor shall appoint a security officer, who shall:

a. be responsible for handling all security aspects of the work performed under this contract.

b. assure compliance with all DoD and US Army regulations regarding security, including but not limited to Army Regulation (AR) 380-67, AR 380-5, AR 25-2 and

c. Assure compliance with any written instructions from the security or Operations Security (OPSEC) officer or Information Assurance Manager (IAM) of ICoE. The contractor shall identify and comply with all security requirements and shall identify personnel that no longer require access to Government Information Systems (IS) to the COR within 1 business day.

1.6.1 Security Program: Contractor personnel performing work under this contract will be required to have a minimum of a Secret clearance at time of performance and must maintain the level of security required for the life of the contract. Support requiring more than Secret will be identified in the TO PWSs. The security requirements are IAW with the DoD Contract Security Classification Specification (DD Form 254), which is attached to the contract.

1.6.2 Personnel Security Clearance Requirements: Contractor personnel performing work under this contract must have an active personnel security clearance at the secret level, and up to Top Secret/SCI where indicated in the Government Security System of Record at start of full performance and must maintain the level of security required for the life of the contract.

The security requirements are IAW the DoD Contract Security Classification Specification DD Form 254. The Contractor shall ensure that Contractor employees and subcontractor employees performing services under this contract comply with FAR 52.204-2 Security Requirements when the employee has access to information classified “Confidential,” “Secret,” or “Top Secret.” The Contractor shall ensure the employee complies with the DoD Security Agreement (DD Form 441), and the NISPOM rule at 32 Code of Federal Regulation (CFR) Part 117, effective 24 Feb 2021. The NISPOM is the National Industrial Security Program Operating Manual to which contractors must implement and comply.

1.6.3 Installation Access: Access to U.S. installations, buildings and controlled areas is limited to personnel who meet security criteria and are authorized. Failure to submit required information/data and obtain required documentation or clearances will be grounds for denying access to U.S. installations, buildings, and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements. The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

The Contractor shall provide all information required for background checks and Visitor Access Requests (VAR) to meet installation access requirements as defined by installation Provost Marshal Office, Director of Emergency Services or Security Office. The contractor shall comply with all personal identity verification requirements as directed by DOD, Headquarters, and Department of the Army (HQDA) and / or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection

Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.3.1 Access Restrictions: The Government has the right (IAW Title 18 U.S.C. 1382) to bar/ban from the installation and/or from performance under this contract any contractor employee, or prospective contractor employee, whose conduct is identified as a potential threat to the health, safety, security, general wellbeing, or operational mission of the installation and its population. If the reason a contractor employee is barred/banned is classified or otherwise not in the security interest of the Government to divulge, those details will be redacted when USAICOE informs the Contracting Officer of the particular employee’s restriction from access to the installation.

1.6.3.2 Individual Termination or Expiration of Employment: The Contractor shall collect the CACs and other Government issued identification the same day employment of an individual has expired or has been terminated and shall return them to the COR or the Trusted Agent (TA) on the last day of performance.

1.6.3.3 Contract Termination or Cancellation: Upon termination or cancellation of this contract, the Contractor shall collect the CACs and other Government issued identification the same day of contract termination and shall return them to the Trusted Agent (TA) on the last day of performance.

1.6.3.4 Common Access Cards (CAC): Contractor employees will be issued a CAC only if duties involve one of the following:

a. Both continual physical access to a Department of Defense (DoD) facility and access, via logon, to DoD networks on-site or remotely;

b. Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or

c. Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more.

All CAC holders must, at minimum, have an initiated National Agency Check with Inquiries (NACI) and a favorable completion of FBI Fingerprint (FP) check, or a DoD-determined equivalent investigation. The FBI FP adjudication process may take up to 4 weeks to complete. The TA must confirm the favorable completion of FBI FP check before the TA creates the application for a CAC. The contracting company will follow the below process:

a. The Contractor company representative shall notify the Government TASS Trusted Agent (TA) of new Contractor employee CAC requirements. The Contractor company representative must provide all personnel data required to process the TASS application with the TA, including security investigation requirements.

b. Contractor employee will create and an appointment in the DEERS system within 3 days prior to projected start date.

c. Contractor employee will obtain a CAC at a DEERS/RAPIDS terminal when the TASS application is approved.

d. Contractor employee will inform the Corporate Facility Security Officer /Security Manager of approval/denial of CAC application. The Contractor shall return the employee’s CAC to the TA upon departure or dismissal.

e. Failure, inability, or delay in obtaining the CAC does not relieve the Contractor from performing under the terms of the contract.

All CAC’s must be turned into the TA or COR on the last day of a contractor’s work being performed on contract to the TA. If the contractor will be utilizing on another program a “Transfer in Status” must be completed prior to the last day on contract.

1.6.4 Background Checks: The COR, in concert with the Requiring Activity, shall consult with the responsible Security Office and Activity Manager applicable to location(s) associated with this PWS and identify the level of background check, supported by the applicable regulation(s). Technical Exhibit 4 defines the security clearance requirements of each position/function supporting the work under this contract. If there is any deviation from these personnel clearance requirements, the COR will inform the Contractor.

1.6.5 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured IAW the Army Physical Security Program AR 190-13.

1.6.6 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel. The contractor shall adhere to OPSEC program requirements per AR 530-1, Operations.

1.7 Key Control: In the event a contractor employee is given physical keys and/or manual and digital key codes (hereafter referred to simply as “keys”), the contractor employee will be required to abide by the security policies enforced by the Government appointed facility manager or key control custodian. While key SOPs vary by facility, at a minimum each facility SOP requires the following;

a. Duplication and sharing of keys are strictly prohibited.

b. Any incidents of lost or stolen keys must be immediately reported to the COR and

Facility Manager or Key Control Custodian.

c. Disclosure of any key identifying information (e.g., serial numbers, nomenclature, physical or digital data, etc.), is strictly prohibited.

d. Keys are issued solely upon the basis of mission need. Convenience is not a justifiable reason to be issued keys.

e. All Keys are registered and tracked by either the Facility Manager or the Key Custodian.

f. All keys are subject to random inspections to ensure positive control.

g. All Keys are to be turned-in to the Facility Manager or the Key Control Custodian prior to an employee’s departure from employment.

h. If at any time an employee no longer requires a key they have been issued, the key will be turned-in to the Facility Manager or Key Control Custodian.

In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from payment due to the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the payment due to the Contractor.

The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.8 Post Award Conference/Periodic Progress & Project Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.8.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter.

Meetings may start or end outside of regular duty hours.

1.8.1.1 In Progress and Project Reviews Report and Meetings. As required the Contractor shall provide an IPR to inform the Government of the current status of the contract. The anticipated schedule for IPRs is annually during the base and first option year, and as required the following option years. Projects are anticipated to be requirements to be accomplished during a shorter duration and will have a more condensed scheduled agreed upon by the Contract company and the Government lead. The Contractor shall develop slides and provide to the Government no later than 2 business days prior to a requested IPR or Project Review.

The slides will include at a minimum: Significant accomplishments, Significant Open Issues/Risks, and Mitigation Action(s)/Plans Summary of Issues Closed since previous IPR, Significant Projected Activities for Next Reporting Period. Meeting Minutes shall be provided to the COR no later than 5 business days following the IPR.

CDRL: A005 DI-MGMT-81505 IPR Reviews

1.9 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially regarding changes in cost or price, estimates, or changes in delivery dates.

The COR is not authorized to change any of the terms and conditions of the resulting order.

The COR monitors all technical aspects of the contract and assists in contract administration.

The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.10 Program Management. The Contractor shall provide support for the overarching management and responsibility for performance of service under of this SA IDIQ. The Contractor shall provide services such as policy and procedure development, program and project management, program and project reviews and reporting, contracts management and acquisition support, comprehensive financial/budgetary analysis and reporting, resource management support, quality control, and process improvement recommendations.

1.10.1 Key Personnel: The following personnel are considered key personnel by the Government: Program Manager (PM) and Alternate PM (APM). The Contractor shall provide a PM who shall be responsible for all performance of work under this Single Award (SA) IDIQ.

The name of this person and an APM who shall act for the Contractor when the PM is absent.

Notification must be given 30 days in advanced of any replacements of these positions.

Replacement personnel must meet or exceed current qualifications of personnel on contract.

Acceptance of the Curriculum Vitae (CV) by the Contracting Officer is required before these individuals are permitted to perform any task on this contract. The CV shall be provided to the COR 30 days prior to anticipated start date. The PM and APM shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The PM or APM shall be available during core work hours 0900 to 1430 AZ time, Monday through Friday.

Qualifications for all key personnel are listed below:

a. Program Manager and Alternate Program Manager: The PM shall have 10 years of experience managing organizations similar in size, scope, and complexity as the requirements identified in the PWS with a demonstrated history of success in cost control, budget administration, acquisition and retention, key account development, and customer service optimization. Skilled at minimizing risk using an Integrated Master Schedule, Responsibility Assignment Matrix, and Cost Control Account Schedules. The Program Manager shall have Top Secret - Sensitive Compartmented Information (TS/SCI) security clearance.

1.10.2 Government Liaise. The Contractor shall have a single primary POC between the Government and contractor personnel assigned to support the PWS and a single point of contact between the Government and contractor personnel at each manned location (determined by the contractor's analysis of manpower requirements) to support the contract.

1.11 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves, to include proper marking of signature blocks in correspondence, to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports, produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.11.1 Contractor Identification Badges: Contractor personnel shall be easily identifiable through the display of badges IAW Contractor Identification requirements (see FAR 52.204-9).

The Contractor (to include subcontractors) shall provide each of their employees an easily readable identification badge. The badge must include the employee’s name, the contractor’s company name, and a recent color photograph of the employee. Companies with U.S.

Government contracts will require their employees to wear these badges visibly above the waist when performing work at Government workplaces unless this would be impractical because of mission or safety considerations. The Contractor shall collect all ID Badges upon completion of the contract or termination of employee.

1.12 Contractor Travel. The Contractor may be required to travel to other locations within CONUS and OCONUS locations in support of this contract. The Contractor shall obtain written confirmation from the Contracting Officer’s Representative (COR) utilizing the travel template supplied by the Government concurring with planned travel dates, expected duration, origin and destination, purpose, travelers, and estimated contractor’s expense. The Contractor may be authorized travel expenses at rates no higher than the substantive provisions of the Joint Travel Regulation (JTR), IAW FAR Part 31.205-46, and the limitation of funds specified in this contract. All travel requires Government approval and authorization 14 days prior to scheduled travel. Historical OCONUS military locations are Germany, Poland, United Kingdom, Republic of Korea, Hawaii, Guam, Alaska, Kuwait. Possible locations include Thailand, Japan, Australia, Estonia, and Romania.

1.12.1 OCONUS Travel. in support of this contract, contractor employees must complete mandatory pre-OCONUS travel requirements. When required by Requiring Activity contractor administrators shall register for a SPOT account and provide the necessary information for all deploying contractor personnel 30 days prior to travel. Contractors are responsible for meeting keeping current on all OCONUS travel requirements required documentations for all OCONUS locations. The traveler must establish a government sponsor) account and complete the following training:

a) Anti-Terrorism Level 1 Training - https://atlevel1.dtimil/at/ (req. every year)

b) Human Rights Training - http://www.americasnet.org/certifications/login.cfm (req. every 2 years).

1.12.2. Trip Report: The contract employee will complete a summary trip report as required by the Government POC of the Requiring Activity (RA) task for which the travel was performed. This summary trip report will be provided no later than 5 days after completion of the trip. The template of the report will be developed and provided by the Government RA POC. Because each RA and/or Task has differing mission requirements, the format will vary across RAs and tasks. Despite variance of templates, each trip report will include the following minimum information; dates of trip, location/s of trip, purpose of trip, summary of work performed, and significant activities. This summary trip report is not associated with travel invoices that must be submitted via WAWF.

1.13 Other Direct Costs (ODCs): Material costs associated with execution of Onsite Government support of this contract, including but not limited to commercial software, books, audio video peripherals. All required ODCs must be preapproved for purchase by the Contracting Officer Representative. Please paragraph 3.4.3.

1.14 Data Rights: The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.15 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. The Contractor and Contractor personnel shall not divulge, or release data or information developed, or obtained under performance of this PWS, except to authorized Government personnel or upon written approval of the Contracting Officer. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.16 Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense imagery Management operations Center and contained at www.dimoc.mil/resources/limitations/ , the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website without out Government authorization.

1.17 Non-Disclosure Statements: The Contractor shall complete non-disclosure agreements for each employee assigned to tasks and activities wherein it has been determined by a Government representative such is required. The Contractor will complete the NDA no later than 48hrs after notification of the requirement and prior to commencement of work under the http://www.dimoc.mil/resources/limitations/ contract and upload into the Government Security System of Record. Disclosure of information by Contractor personnel may result in removal of Contractor personnel from performance under this contract, suspension or loss of security clearance, and any legal/criminal recourses available to the Government under the terms of the NDA.

1.18 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract will be subject to OCI requirements defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that any actual or potential OCI exists and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s OCI Mitigation Plan will be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as deemed necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.19 Phase In /Phase Out Period: To minimize decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during Thirty (30) day phase in and 60 days prior to the phase out period. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

1.19.1 The Phase in Requirements. Shall include the identification of personnel within 2 weeks after phase in period begins to the COR. The Contractor shall create Visitor Access Requests (VAR) per USAICoE Installation requirements (per section 1.6.3 and DD254) process and procedures, as well as verify and submit required IT training and 28 Army Centralized Contracts and Security portal and the transfer of personnel onto the new contract vehicle. The Contractor shall validate clearances are appropriate for the labor category assigned to the personnel and shall coordinate issuance of CACs for the new contract.

1.19.2 The Phase Out Plan. Shall identify the methods by which the Contractor ensures that the phase-out transition of contract responsibility/performance to the incoming contractor (assuming the incumbent contractor was not selected/awarded for continuation of the same service) with the purpose of affecting a smooth and orderly transfer. The Contractor shall not defer any requirements for the purpose of avoiding responsibility or of transferring such responsibility to the succeeding Contractor.

The contractor shall

a. identification of existing status of on-going and upcoming efforts;

b. property accountability and disposition as applicable;

c. identification of existing problems and associated actions/status;

d. all outstanding requirements remaining for completion.

e. coordinate all data/information transfer and any other actions required to ensure continuity of customer mission/operations.

CDRL: A0010 DI-MGMT-81945 Phase out Plan

1.20 Safety: The USAICOE Safety Officer is responsible for the development, implementation, resourcing, and enforcement of all safety standards for facilities and operations on USAICOE. Government facility managers are responsible for the distribution of safety plan standards at each facility. Local facilities may employ safety plan processes and procedures more than the USAICOE Safety Plan. The Contractor and its employees will adhere to the safety plan requirements and processes, or procedures enforced at each facility.

The Contractor and its employees will notify the COR, either verbally or in writing, of any instances of unsafe practices and/or processes and procedures violating the USAICOE Safety Plan within 2 business days of occurrence. The Contractor shall report incidents involving serious injury, loss of life, or criminal activity IMMEDIATELY upon discovery via telephonic notification to 911 and then to the COR and the Contracting Officer, ensuring contact is made in real time along and a written notification within 24 hours of event. A voicemail on a telephone is not sufficient to meet the notification requirements for a serious injury or loss of life. "Immediately" is defined as "without delay.”

CDRL: A006 DI-SAFT-81563 Accident/Incident Report

1.21 Environmental Compliance: The Ft Huachuca Environmental Compliance Officer is responsible for the development, implementation, resourcing, and enforcement of all environmental compliance requirements. The Contractor and its employees will comply with all environmental compliance processes and procedures enforced at each facility in which the Contractor is providing support.

1.22 Required Training: The following provides information on training requirements. Unless otherwise stated, all training is provided via online login by the US Government. The Contractor shall maintain all training records and make them available to the Government as requested or as required stated in the PWS below.

1.22.1 Anti-Terrorism (AT) Level I Training: All Contractor employees, including subcontractor employees, who are employed under the contract, shall complete AT Level I Training within 30 days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 30 days after employment of new personnel. Contractor personnel travelling overseas shall complete area of responsibility (AOR) specific AT awareness training for U.S. based Contractor employees and associated subcontractor employees. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the appointed government designee, and make available to the COR if requested) within 10 business days after completion of this training by all employees and subcontractor personnel. AT Level I awareness training is available at https://jkodirect.jten.mil. Contractor personnel shall complete refresher training annually thereafter except AOR specific AT Level I training which shall be completed as required by local AT policies.

If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local AT Officer at their assigned location for classroom training.

Contractor personnel completing training in the classroom will receive a certificate or the https://jkodirect.jten.mil/ training attendance roster signed by the AT Officer. Verification of the training shall be provided to the appointed government designee within 10 days of completion and make available to the COR if requested..

1.22.2 OPSEC Training: All Contractor employees, including subcontractors, shall complete Level I OPSEC training within 30 days of employment under this contract. Verification of the training shall be provided the appointed government designee and make available to the COR if requested within 10 business days after completion of the training. OPSEC Level I training is available at http://www.cdse.edu/catalog/elearning/GS130.html. Contractor personnel must complete refresher training annually thereafter. Verification of the training shall be provided to the COR within 10 business days after completion of the training.

If training cannot be conducted on the website, the Contractor shall coordinate with the COR, who will contact the local OPSEC Officer at their assigned location for classroom training.

Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the OPSEC Officer. Verification of the training shall be provided to the COR within 10 business days after completion of the training.

1.22.3 iWATCH Training: The Contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 10 business days after the contract is awarded and within 30 days after new employees commence contract performance, with the results reported to the COR within 10 business days after the contract is awarded and within 30 days after new employees commence contract performance. Verification of the training shall be provided to the COR within 10 business days after completion of the training. Training slides can be found on the Army OneSource we site:

http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx

1.22.4 Sexual Harassment Awareness Response and Prevention (SHARP). Contractor employees requiring access to Government installations and facilities will be required to have a current SHARP certification.