dot-attachment3---request-for-information-form.docx

This is a Request for Information (RFI) form issued by the New Hampshire Department of Transportation (NHDOT) in support of an upcoming Request for Proposal (RFP) for managed security services and field service support. The RFI is designed to gather information from potential vendors regarding their capabilities, experience, and approach to providing cybersecurity services and field network support for NHDOT's Traffic and Safety Management Office (TSMO) Bureau and Traffic Management Center (TMC) operations. The purpose of the RFI is to inform the development of the formal RFP by identifying vendor qualifications, understanding market capabilities, and establishing baseline requirements for specialized cybersecurity services and field support that will supplement the existing New Hampshire Department of Information Technology (NHDoIT) team.

The RFI solicits vendor responses regarding their experience with managed security service provider (MSSP) offerings, field service delivery capabilities, compliance with state and federal security requirements, and ability to support critical Intelligent Transportation Systems (ITS) infrastructure and devices. Responses to this RFI are informational only and do not constitute a binding commitment or guarantee of contract award. The RFI process allows NHDOT to evaluate the vendor landscape and refine RFP requirements before issuing the formal procurement. Vendors responding should demonstrate expertise in cybersecurity services, network field support, operational resilience, and experience protecting critical transportation infrastructure.