DMS 2425-265 Attachment H - Performance Standards and Guarantees.xlsx

XLSX spreadsheet 22 KB Posted

Attached to
ITB DMS-2425-265-Water Based Fire Protection System Testing, Inspections, Maintenance and Repair Ser
Solicitation number
ITB-12244
Issued by
Hillsborough County, Orange County, Pinellas County, Orlando City, Florida

About this file

This document is an Attachment H - Performance Standards and Guarantees for Invitation to Bid (ITB) No. DMS-24/25-265, issued by the Department of Management Services (DMS) for Water Based Fire Protection System Testing, Inspections, Maintenance, and Repair Services. The attachment outlines specific performance metrics and financial consequences for non-compliance with reporting and service requirements, including detailed expectations for service ticket submission within 10 business days, testing and inspection (T&I) report submission, and water flow alarm recording and reporting.

The financial consequences for failing to meet the specified performance standards are clearly defined, with penalties of $100 per day for late reporting of service tickets and T&I reports, and $100 per occurrence for water flow alarm reporting discrepancies. These penalties are designed to ensure timely and accurate documentation of fire protection system services, with the aim of maintaining high-quality maintenance and inspection standards for critical safety infrastructure.

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Attachment H-PS&G

ATTACHMENT H - PERFORMANCE STANDARDS AND GUARANTEES
ITB NO.: DMS-24/25-265
WATER BASED FIRE PROTECTION SYSTEM TESTING, INSPECTIONS, MAINTENANCE, AND REPAIR SERVICES
DELIVERABLEMEASUREMENTFINANCIAL CONSEQUENCES
Reporting - Service TicketService Ticket provided within 10 Business Days in accordance with Attachment A - Statement of Work, Section 1.8.2.$100, each day, past the due date, until provided.
Reporting T&I ReportT&I Report is sent to the Department within 10 Business Days in accordance with Attachment A - Statement of Work, Section 1.8.3.$100, each day, past the due date, until provided.
Water Flow AlarmsRecording and reporting of water flow times in accordance with Attachment A - Statement of Work, Section 2.8.$100, per occurrence.

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