Attachment_3_-_Past_Performance_Questionnaire.pdf

Attachment 3 Past Performance Questionnaire

PAST PERFORMANCE QUESTIONNAIRE

DHS Flexible Agile Support for the Homeland (FLASH)

PART ONE: INSTRUCTIONS

The company providing this questionnaire to you is proposing in response to a Department of Homeland Security (DHS) solicitation that will create an agency-wide contract vehicle to provide DHS Headquarters and its components with agile design and development support services. Because Past Performance is one of the the evaluation factors for this competition, your input concerning the company’s performance on previous, similar contracts is important.

Please read the questions listed below and provide a rating response to each question with respect to the contractor’s performance on a contract that they supported you on.

The company that you are rating in the questionnaire is required to return all completed Past Performance Questionnaires in their proposal submission due to the government by no later than the closing date of the solicitation. Therefore, return the questionnaire to the company in enough time to allow them to submit to the government before that due date. A follow-up telephone interview with you may be conducted by the government for clarification purposes.

The contractor is allowed to fill out Part Two (CONTRACT INFORMATION) of this questionnaire. The contractor is not allowed to fill out Part Three (CONTRACTOR PERFORMANCE RATING) or Part Four (EVALUATOR’S INFORMATION) of this questionnaire.

If you have questions, please contact:

Erik Stephenson, FLASH Contracting Officer Erik.Stephenson@HQ.DHS.GOV mailto:Erik.Stephenson@HQ.DHS.GOV

PART TWO: CONTRACT INFORMATION

Contractor’s Name: ________________________________________________________________

Contractor’s Address: ________________________________________________________________

Contract No.: ________________________________________________________________

Contract Name (ie. FLASH contract): __________________________________________________

Contract/Task/Project Number (as applicable): ___________________________________________

Contract Type (Fixed Price, Time & Materials, Cost-Reimbursable, etc.): _______________________

Contract Award Date: ____________ Period of Performance: _______________________________

Total Contract Value: ____________ Value of Contractor’s Share of the Contract: _______________

Was the contractor a prime contractor or subcontractor __ Prime __ Sub Competitive Award __ yes __ no

Provide a brief description of your contract requirements:

PART THREE: CONTRACTOR PERFORMANCE RATING

The government requests your input for past performance in the following areas:

A. AGILE

B. DESIGN

C. ENGINEERING

D. STAFFING

E. BUSINESS RELATIONS

F. COST CONTROL

For each question list below, please choose the rating that most accurately represents the contractor’s performance on your contract.

Please indicate your response for each question by placing an “X” under the corresponding rating.

Rating Definition Superior Based on the offeror’s past performance record, essentially no doubt exists that the offeror will successfully perform the required effort.

Satisfactory Based on the offeror’s past performance record, it is likely that the offeror will successfully perform the required effort.

Unsatisfactory Based on the offeror’s past performance record, it is not likely that the offeror will successfully perform the required effort.

Neutral The Offeror must affirmatively state that it possesses no relevant directly related or similar past performance experience. No relevant past performance record is identifiable upon which to base a meaningful performance rating. A search was unable to identify any relevant past performance information for the Offeror or key team members/subcontractors. This is neither a positive nor a negative assessment.

AGILE SUPERIOR SATISFACTORY UNSATISFACTORY NEUTRAL

How well did the contractor apply their chosen Agile methodology?

effectively use artifacts in their Agile processes?

foster efficient communication within their team?

DESIGN SUPERIOR SATISFACTORY UNSATISFACTORY NEUTRAL

effectively make tradeoff decisions between user needs, business goals, and technical feasibility?

How effective was the contractor’s approach to learning about users?

How well did the contractor’s design yield an optimal user experience?

ENGINEERING SUPERIOR SATISFACTORY UNSATISFACTORY NEUTRAL

utilize automated testing best practices and use tests to improve the quality of their solution?

How well did the contractor’s coding practices result in high quality code?

How well does the contractor’s deployed solution operate?

How well was the contractor’s Continuous Integration/Continuous Development (CI/CD) pipeline automated to provide continuous deployment?

STAFFING SUPERIOR SATISFACTORY UNSATISFACTORY NEUTRAL

Was the contractor able to provide highly-skilled resources in a timely manner to satisfy requirements?

BUSINESS RELATIONS SUPERIOR SATISFACTORY UNSATISFACTORY NEUTRAL

provide effective management, including subcontracts; notification of problems; and ability to transition resources and personnel?

COST CONTROL SUPERIOR SATISFACTORY UNSATISFACTORY NEUTRAL

provide current, accurate, complete billings and cost efficiencies?

Additional comments:

Would you award another contract to this contractor? YES _____ NO _____

If “NO,” please provide explanation:

PART FOUR: EVALUATOR’S INFORMATION

Evaluator’s First and Last Name ___________________________________________________________

Evaluator’s Title & Organization ___________________________________________________________

Phone # _____________________ Email ___________________________________________________

Date This Questionnaire was Completed ____________________________________________________