Exhibit5 GSP Performance Requirements Summary 06MAY2022 (DRAFT).pdf

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Attached to
MHS EITS Geographic Service Provider (GSP) Federal contract opportunity
Solicitation number
Not on record
Issued by
Defense Health Agency

About this file

This document provides a performance requirements summary for the Military Health System Geographic Service Provider contract opportunity. The performance requirements summary outlines key performance objectives and metrics that will be required under the contract, including an overall fill rate metric of over 90% for provider full-time equivalents, a government concern response rate metric of 95%, and a competition percentage metric of 50% for task order proposal requests. Additional task order level metrics will be determined in each individual task order performance work statement and performance requirements summary.

The related federal contract opportunity is a special notice for the Military Health System Enterprise Information Technology Services Geographic Service Provider requirement. The purpose is to provide an initial problem statement, general scope document, and list of potential facilities. Responses to this first release of information are due by August 9, 2021 and will be submitted to the specified email address. This special notice will serve as an ongoing communication platform to provide information and solicit feedback to aid in developing the requirement.

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Text version

Department of Defense Defense Health Agency

DAD IO/J-6

Military Health System Geographic Service Providers

(MHS GSP)

Performance Work Statement (PWS) Exhibit

Exhibit 5 – Performance Requirements Summary (PRS)

Date: 5/6/2022

DRAFT Exhibit 5 – Performance Requirements Summary

DRAFT Page 2 of 2

Performance Objective Reference Description

Method of Surveillance

Data AQL

Overall Fill Rate 5.11.2.1

The percentage of days FTEs are filled in each reporting period

Contractor tracks and reports metric;

Government Oversight at each MTF/OLB and programmatic oversight with GSP PM.

Include data from all TOs.

>90%

Government Concern Response Rate

5.11.2.2

The percentage of responses considered timely in each reporting period

Contractor tracks and reports metric;

Government Oversight at each MTF/OLB and programmatic oversight with GSP PM.

Include data from all TOs.

95%

Competition Percentage 5.11.2.3

The percentage of TO proposal requests where the GSP contractor submitted a TO proposal

Contractor tracks and reports metric;

Government Oversight by the GSP PM

Include data from all TOs.

50%

TO Level Metrics 5.11.1 TBD by TO PWS

TBD by TO PWS and

TO PRS

TO or

MTF/OLB

data only.

TBD

File details come from the government source that posted it. Updated .