Attachment1.GSP_labor_categories_Draft.pdf

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MHS EITS Geographic Service Provider (GSP) Federal contract opportunity
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Defense Health Agency

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This special notice from the Defense Health Agency announces the development of the Military Health System Enterprise Information Technology Services Geographic Service Provider requirement. The notice will serve as an ongoing communication platform to provide information and solicit feedback from industry partners on shaping the GSP requirement. Initial responses were due by August 9, 2021 to provide input on the attached problem statement, scope document, and list of potential GSP facilities. The special notice indicates this process will continue to evolve over the next year as additional documents are posted to further develop the GSP requirement. Responses should be submitted to the specified contracting officer to assist the agency in defining the needed products and services and refining the acquisition approach for the future GSP contract.

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Department of Defense Defense Health Agency

DAD IO/J-6

Geographic Service Providers (GSP)

Performance Work Statement (PWS) Attachment

Attachment 1 – GSP Labor Categories

DRAFT

Date: 5/2/2022

DRAFT Attachment 1 – GSP Labor Categories

DRAFT Page 2 of 50

Table of Contents

1.0 Introduction

2.0 Education and Experience

3.0 Commercial Certificates

4.0 Citizenship Status

5.0 Security Clearances

6.0 Key Personnel

7.0 Labor Categories

Application Engineer - Level II

Application Engineer - Level III

Application Programmer - Level II

Application Programmer - Level III

Application Systems Analyst - Level II

Business Analyst - Level II

Business Analyst - Level III

Business Analyst - Level IV

Cable and Wiring Specialist - Level I

Cable and Wiring Specialist - Level II

Cable and Wiring Specialist - Level III

Change Management Specialist - Level II

Change Management Specialist - Level III

Change Management Specialist - Level IV

Clinical Informatics Specialist - Level I

Clinical Workflow Analyst - Level I

Configuration Management Specialist - Level II

Configuration Management Specialist - Level III

Configuration Management Specialist - Level IV

Data Architect - Level III

Data Architect - Level IV

Data Center Facilities Manager - Level I

Database Administrator - Level II

Database Administrator - Level III

Database Administrator - Level IV

DRAFT Page 3 of 50

Database Engineer - Level II

Database Engineer - Level III

Database Engineer - Level IV

Financial Analyst - Level II

Financial Analyst - Level III

Functional Analyst - Level II

Functional Analyst - Level III

Functional Analyst - Level IV

Graphics Designer / Photography - Level I

Graphics Designer / Photography - Level II

Graphics Designer / Photography - Level III

IT Service Desk Specialist - Level I

IT Service Desk Specialist - Level II

IT Service Desk Specialist - Level III

IT Service Desk/Knowledge Base Manager - Level IV

Information Assurance Engineer - Level I

Information Assurance/Security Specialist - Level II

Information Assurance/Security Specialist - Level III

Information Assurance/Security Specialist - Level IV

Information Systems Analyst - Level II

Information Systems Analyst - Level III

Information Systems Analyst - Level IV

IT Analyst - Level II

IT Analyst - Level III

IT Analyst - Level IV

Management Analyst - Level II

Management Analyst - Level III

Management Analyst - Level IV

Network Administrator - Level II

Network Administrator - Level III

Network Administrator - Level IV

Network Engineer - Level II

Network Engineer - Level III

DRAFT Page 4 of 50

Network Engineer - Level IV

Program Manager - Level V

Project Control Specialist - Level I

Project Manager - Level II

Project Manager - Level III

Project Manager - Level IV

Quality Assurance Analyst - Level II

Quality Assurance Analyst - Level III

Quality Assurance Analyst - Level IV

Quality Assurance Specialist - Level II

Quality Assurance Specialist - Level III

Storage & Backup Administrator - Level I

Storage & Backup Administrator - Level II

Subject Matter Expert - Level II

Subject Matter Expert - Level III

Subject Matter Expert - Level IV

Subject Matter Expert - Level V

System Administrator - Level I

System Administrator - Level II

System Administrator - Level III

System Administrator - Level IV

Systems Engineer - Level II

Systems Engineer - Level III

Systems Engineer - Level IV

Technical Editor - Level IV

Technical Subject Matter Expert - Level II

Technical Subject Matter Expert - Level III

Technical Subject Matter Expert - Level IV

Technical Subject Matter Expert - Level V

Technical Writer - Level III

Telecommunications Engineer - Level II

Telecommunications Engineer - Level III

Telecommunications Engineer - Level IV

DRAFT Page 5 of 50

Training Specialist – Level II

Training Specialist - Level III

Video Telecommunications Specialist - Level II

Video Telecommunications Specialist - Level III

Index of Tables Table 1: Education Obtained and Years of Experience Credited Table 2: Additional Years of Experience Needed in Place of Desired Education Requirement

DRAFT Page 6 of 50

1.0 Introduction

This attachment to the PWS establishes requirements for the following:

• Education and Experience

• Commercial Certificates

• Citizenship Status

• Security Clearances

• Labor Roles

2.0 Education and Experience

There are equivalencies the Contractor may use for satisfying the required experience on an exception basis. The tables below detail the allowable substitutions of education and experience.

Additional educational achievements, certifications, or professional licenses in excess of requirements can be substituted for two (2) years of relevant experience or education requirements, if approved by the Contracting Officer Representative (COR), and within the guidance of the table below Table 1: Education Obtained and Years of Experience Credited.

Desired Education

Actual Education Obtained Additional Years of Experience Credited

Master of Arts (MA)/Master of Science (MS)

Doctor of Philosophy (Ph.D.) 3

Bachelor of Arts (BA)/Bachelor of Science (BS)BA/BS

Ph.D. 5

BA/BS MA/MS 2

High School Diploma (HS)/High

School Graduate Equivalency Degree (GED)

BA/BS 4

Table 1: Education Obtained and Years of Experience Credited

Additional experience in excess of desired experience can be substituted for desired education based on the table below Table 2: Additional Years of Experience Needed in Place of Desired Education Requirement.

Actual Education Desired Education Additional Years of Experience Needed for Educational Requirements Equivalency

None HS/GED 2 HS/GED Technical Institute or

Military Training

HS/GED BA/BS 4

HS/GED MA/MS 6

HS/GED Ph.D. No equivalency

BA/BS MA/MS 2

BA/BS Ph.D. 5 MA/MS Ph.D. 3

Table 2: Additional Years of Experience Needed in Place of Desired Education Requirement

DRAFT Page 7 of 50

3.0 Commercial Certificates

Labor Roles that require the DoD 8570.01-Manual Information Assurance Technical (IAT) and/or Information Assurance Management (IAM) level(s) must have prior to performing any tasks under the contract the proper certificate(s) to satisfy each requirement as directed in the following link: DoD Approved 8570-M Baseline Certifications <https://public.cyber.mil/cw/cwmp/dod-approved-8570-baseline-certifications/>.

Labor roles that have an ITIL 4 Foundation certificate requirement may initially be filled by individuals using an ITIL 3 Foundation certificate in lieu of the ITIL 4 Foundation certificate; but must obtain and have the ITIL 4 Foundation certificate within 60 days of performing contract tasks and deliverables.

Certifications listed under labor roles below are required for that labor role and must be obtained prior to performing any tasks under the contract, except for certifications specifically labeled as “preferred”.

Certifications that may be labeled below as “preferred” for a certain labor role are not required certifications for that labor role(s) but possession of a preferred certification would be viewed by the Government as beneficial to contract performance.

4.0 Citizenship Status

Each individual performing under this contract shall be a citizen of the United States of America, or an alien who has been lawfully admitted for permanent residence. Any exceptions must be approved by the DHA security office and the Contracting Officer and, if approved, may also be subject to federal export control laws and regulations.

Contractors shall identify the names and citizenship of all non-U.S. citizens proposed to work under the contract.

Any additions or deletions of non-U.S. citizens shall be reported to the Contracting Officer.

5.0 Security Clearances

Personnel Security Clearances are only required for certain tasks under this contract. The SECRET security clearance will be detailed by the Task Order (TO).

6.0 Key Personnel

The Contractor shall provide resumes in advance of task order performance for validation by the Government when staff are identified as key personnel in the task order. Any GSP Labor Category may be identified as Key Personnel in a task order PWS.

DRAFT Page 8 of 50

7.0 Labor Categories

Application Engineer - Level II Role Designation: Application Engineer - Level II IT Security Designation: ADP/IT-II Investigation Required: Tier 3 (T3) IA Technical/Management Designation: IAT II (required) and Computing Environment (CE) if privileged access is required for lab, test or production environments.

Commercial (Baseline) Certificates: IAT II: Please see Section 3.0 Commercial Certificates for DoD 8570.01-M certificate requirement, CE: Professional level certificate for supported technology as approved by the COR.

Experience in this Discipline: Four (4) years of progressive experience demonstrating the required proficiency.

Functional Responsibility: The Application Engineer - Level II provides knowledge in design, architecture, development, testing and administration. May monitor existing systems for structural integrity and oversee the development and installation of new hardware and software. Will install and configure operating systems, other software and routinely test installed software for error detection and other issues.

This position provides technical direction to IT support staff. The Application Engineer – Level II designs and implements security systems and redundant backups to maintain data safety. The Application Engineer

- Level II writes custom scripts to reduce the need for human intervention and create automated solutions for the enterprise. This position establishes multi-platform versions of the software package, and write tests for existing and created code to ensure compatibility and stability.

Designs, develops, and implements business applications using current technologies and architect solutions in SharePoint Portal Server (SPS) and Windows SharePoint Service (WSS). Must have expert level knowledge in the administration, configuration and customization of SPS and be able to architect and develop technical solutions from business requirements, as well as be able to take current business rules and provide improvements. Will be required to present and defend technical solutions and designs to clients. Will develop design documents (i.e., technical specification documents, functional requirement documents, and object modules, system test plans).

Minimum Education: Bachelor’s degree and/or equivalency.

Application Engineer - Level III Role Designation: Application Engineer - Level III IT Security Designation: ADP/IT-II Investigation Required: Tier 3 (T3) IA Technical/Management Designation: IAT II (required) and Computing Environment (CE) if privileged access is required for lab, test or production environments.

Commercial (Baseline) Certificates: IAT II: Please see Section 3.0 Commercial Certificates for DoD 8570.01-M certificate requirement, CE: Professional level certificate for supported technology as approved by the COR.

Experience in this Discipline: Six (6) years of progressive experience demonstrating the required proficiency.

Functional Responsibility: The Application Engineer - Level III provides knowledge in design, architecture, development and administration. May monitor existing systems for structural integrity and oversee the development and installation of new hardware and software. Will install and configure operating systems, other software and routinely test installed software for error detection and other issues.

This position provides technical direction to IT support staff. The Application Engineer – Level III designs and implements security systems and redundant backups to maintain data safety. The Application Engineer

- Level III writes custom scripts to reduce the need for human intervention and create automated solutions for the enterprise. This position establishes multi-platform versions of the software package, and write tests

DRAFT Page 9 of 50 for existing and created code to ensure compatibility and stability. Level III performs more independent thinking and difficult tasks, and may supervise others.

Minimum Education: Bachelor’s degree and/or equivalency.

Application Programmer - Level II Role Designation: Application Programmer - Level II IT Security Designation: ADP/IT-II Investigation Required: Tier 2 (T2) IA Technical/Management Designation: IAT II and Computing Environment (CE) if privileged access is required for lab, test or production environments.

Commercial (Baseline) Certificates: IAT II: Please see Section 3.0 Commercial Certificates for DoD 8570.01-M certificate requirement.

Experience in this Discipline: Four (4) years of progressive experience demonstrating the required proficiency.

Functional Responsibility: The Application Programmer - Level II is responsible for activities such as program design, coding, testing, debugging or documentation, for example:

(a) Designing and building web pages using a variety of graphics software applications, techniques, and tools.

(b) Designing and developing user interface features, site animation, and special-effects elements.

Contributes to the design group’s efforts to enhance the look and feel of the organization’s online offerings.

(c) Designs the website to support the organization’s strategies and goals relative to external communications.

This individual has technical knowledge and responsibility for all phases of applications systems analysis and programming. Understands the business or function for which application is designed. The Application Programmer – Level II may write programs according to specifications, which may be provided by Engineers, technical architects, or other computer scientists. The Application Programmer - Level II updates, repairs, modifies and expands existing computer programs.

Minimum Education: Bachelor’s degree and/or equivalency.

Application Programmer - Level III Role Designation: Application Programmer - Level III IT Security Designation: ADP/IT-II Investigation Required: Tier 3 (T3) IA Technical/Management Designation: IAT II Commercial (Baseline) Certificates: IAT II: Please see Section 3.0 Commercial Certificates for DoD 8570.01-M certificate requirement.

Experience in this Discipline: Six (6) years of progressive experience demonstrating the required proficiency.

Functional Responsibility: The Application Programmer - Level III is responsible for activities such as program design, coding, testing, debugging or documentation. This individual has technical knowledge and responsibility for all phases of applications systems analysis and programming. Understands the business or function for which application is designed. The Application Programmer – Level III may write programs according to specifications, which may be provided by Engineers, technical architects, or other computer scientists. The Application Programmer - Level III updates, repairs, modifies and expands existing computer programs. Level III performs more independent thinking and difficult tasks and may supervise others.

Minimum Education: Bachelor’s degree and/or equivalency.

DRAFT Page 10 of 50

Application Systems Analyst - Level II Role Designation: Application Systems Analyst - Level II IT Security Designation: ADP/IT-II Investigation Required: Tier 3 (T3) IA Technical/Management Designation: IAT II (required) and CE (if supporting Infrastructure application and certification exists) Commercial (Baseline) Certificates: IAT II: Please see Section 3.0 Commercial Certificates for DoD 8570.01-M certificate requirement, CE: Associate (professional preferred) level certificate for supported technology as approved by the COR.

Experience in this Discipline: Four (4) years of progressive experience demonstrating the required proficiency.

Functional Responsibility: The Application Systems Analyst - Level II may oversee the implementation of required hardware and software components for approved applications, coordinate tests of the application system to provide proper performance, or develop diagrams and flow charts for computer programmers to follow. The Application Systems Analyst - Level II reviews, analyzes, and modifies programming systems, including encoding, debugging, and installing to support an organization's application systems. The Application Systems Analyst - Level II develops application specifications, identifies the required inputs, and formats the output to meet users' needs.

Minimum Education: Bachelor’s degree and/or equivalency.

Business Analyst - Level II Role Designation: Business Analyst - Level II IT Security Designation: None (Not an Information Systems position) Investigation Required: Tier 1 (T1) IA Technical/Management Designation: Not Required Commercial (Baseline) Certificates: Not Required Experience in this Discipline: Four (4) years of progressive experience demonstrating the required proficiency.

Functional Responsibility: The Business Analyst - Level II may provide knowledge in business process and system analysis, design, improvement, and implementation efforts or in translating business process needs into technical requirements. The Business Analyst - Level II uses available computer systems resources and personnel to carry out analysis to support management's quest for performance improvement, to determine the most useful business solution. The Business Analyst - Level II may implement a comprehensive management plan for each project and hold regular stakeholder meetings to keep all interested parties updated in project progress. The Business Analyst - Level II also determines and documents user requirements for business processes and abide by those requirements for future projects.

The Business Analyst - Level II reviews and analyzes information, forecasts, methods, schedules, systems, processes and procedures. The Business Analyst - Level II provides expertise in, but not limited to, Configuration Management, Strategic Planning, Knowledge Management, Business Analysis and Technical Analysis.

Minimum Education: Bachelor’s degree and/or equivalency.

Business Analyst - Level III Role Designation: Business Analyst - Level III IT Security Designation: None (Not an Information Systems position) Investigation Required: Tier 1 (T1) IA Technical/Management Designation: Not Required Commercial (Baseline) Certificates: Not Required Experience in this Discipline: Six (6) years of progressive experience demonstrating the required proficiency.

DRAFT Page 11 of 50

Functional Responsibility: The Business Analyst - Level III may provide knowledge in business process and system analysis, design, improvement, and implementation efforts or in translating business process needs into technical requirements. The Business Analyst - Level III uses available computer systems resources and personnel to carry out analysis to support management's quest for performance improvement, to determine the most useful business solution. The Business Analyst - Level III may implement a comprehensive management plan for each project and hold regular stakeholder meetings to keep all interested parties updated in project progress. The Business Analyst - Level III also determines and documents user requirements for business processes and abide by those requirements for future projects.

The Business Analyst - Level III reviews and analyzes information, forecasts, methods, schedules, systems, processes and procedures. The Business Analyst - Level III provides expertise in, but not limited to, Configuration Management, Strategic Planning, Knowledge Management, Business Analysis and Technical Analysis. Level III performs more independent thinking and difficult tasks compared to Level II and may supervise others.

Minimum Education: Bachelor’s degree and/or equivalency.

Business Analyst - Level IV Role Designation: Business Analyst - Level IV IT Security Designation: None (Not an Information Systems position) Investigation Required: Tier 1 (T1) IA Technical/Management Designation: Not Required Commercial (Baseline) Certificates: Not Required Experience in this Discipline: Eight (8) years of progressive experience demonstrating the required proficiency.

Functional Responsibility: The Business Analyst - Level IV may provide knowledge in business process and system analysis, design, improvement, and implementation efforts or in translating business process needs into technical requirements. The Business Analyst - Level IV uses available computer systems resources and personnel to carry out analysis to support management's quest for performance improvement, to determine the most useful business solution. The Business Analyst - Level IV may implement a comprehensive management plan for each project and hold regular stakeholder meetings to keep all interested parties updated in project progress. The Business Analyst - Level IV also determines and documents user requirements for business processes and abide by those requirements for future projects.

The Business Analyst - Level IV reviews and analyzes information, forecasts, methods, schedules, systems, processes and procedures. The Business Analyst - Level IV provides expertise in, but not limited to, Configuration Management, Strategic Planning, Knowledge Management, Business Analysis and Technical Analysis. Level IV performs more independent thinking, complex tasks with little to no supervision compared to a Level III and may supervise others.

Minimum Education: Master’s degree and/or equivalency.

Cable and Wiring Specialist - Level I Role Designation: Cable and Wiring Specialist - Level I IT Security Designation: ADP/IT-II Investigation Required: Tier 1 (T1) IA Technical/Management Designation: IAT II and CE Commercial (Baseline) Certificates: Certified Network Cable Installer (CNCI) Experience in this Discipline: Two (2) years of experience demonstrating the required proficiency.

Functional Responsibility: Installation, modification, repair, and removal of copper and optical fiber cables. Knowledge to perform end-to-end cable test to verify proper functionality. Documentation skills to catalog all actions taken with cable infrastructure. Knowledge of cabling standards. Ability to read engineering diagrams for buildings and cable plant.

Minimum Education: High School Diploma or G.E.D. /or equivalency.

DRAFT Page 12 of 50

Cable and Wiring Specialist - Level II Role Designation: Cable and Wiring Specialist - Level II IT Security Designation: ADP/IT-II Investigation Required: Tier 1 (T1) IA Technical/Management Designation: IAT II and CE Commercial (Baseline) Certificates: Certified Network Cable Installer (CNCI) Experience in this Discipline: Four (4) years of experience demonstrating the required proficiency.

Functional Responsibility: Installation, modification, repair, and removal of copper and optical fiber cables. Knowledge to perform end-to-end cable test to verify proper functionality. Documentation skills to catalog all actions taken with cable infrastructure. Knowledge of cabling standards. Ability to read engineering diagrams for buildings and cable plant.

Minimum Education: High School Diploma or G.E.D. /or equivalency.

Cable and Wiring Specialist - Level III Role Designation: Cable and Wiring Specialist - Level III IT Security Designation: ADP/IT-II Investigation Required: Tier 1 (T1) IA Technical/Management Designation: IAT II and CE Commercial (Baseline) Certificates: Certified Network Cable Installer (CNCI) Experience in this Discipline: Six (6) years of experience demonstrating the required proficiency.

Functional Responsibility: Installation, modification, repair, and removal of copper and optical fiber cables. Knowledge to perform end-to-end cable test to verify proper functionality. Documentation skills to catalog all actions taken with cable infrastructure. Knowledge of cabling standards. Ability to read engineering diagrams for buildings and cable plant.

Minimum Education: High School Diploma or G.E.D. /or equivalency.

Change Management Specialist - Level II Role Designation: Change Management Specialist - Level II IT Security Designation: ADP/IT-II Investigation Required: Tier 3 (T3) IA Technical/Management Designation: IAM II Commercial (Baseline) Certificates: IAM II: Please see Section 3.0 Commercial Certificates for DoD 8570.01-M certificate requirement.

Experience in this Discipline: Four (4) years of progressive experience demonstrating the required proficiency.

Functional Responsibility: Change Management Specialist - Level II is responsible for the daily operations of the change control management planning. Assists and reviews identification of change, impact analysis of change, documentation of change, presentation of change to the Change Control Board, record status of Change Control Board decision, communication to stakeholders and records status of approved change. This position also assists with operation of the program support library.

Minimum Education: Bachelor’s degree and/or equivalency.

Change Management Specialist - Level III Role Designation: Change Management Specialist - Level III IT Security Designation: ADP/IT-II Investigation Required: Tier 3 (T3) IA Technical/Management Designation: IAM II Commercial (Baseline) Certificates: IAM II: Please see Section 3.0 Commercial Certificates for DoD 8570.01-M certificate requirement.

DRAFT Page 13 of 50

Experience in this Discipline: Six (6) years of progressive experience demonstrating the required proficiency.

Functional Responsibility: Change Management Specialist - Level III is responsible for the development, design and daily operational duties of the change control management planning. Assists and reviews identification of change, impact analysis of change, documentation of change, presentation of change to the Change Control Board, records status of Change Control Board decision, communication to stakeholders and record status of approved change. This position assists in identification of the Change Control Board members and defining authority of the Change Control Board. The Change Management Specialist - Level III also assists with operation of the program support library. Level III performs more independent thinking and difficult tasks compared to Level II, and may supervise others.

Minimum Education: Bachelor’s degree and/or equivalency.

Change Management Specialist - Level IV Role Designation: Change Management Specialist - Level IV IT Security Designation: ADP/IT-II Investigation Required: Tier 3 (T3) IA Technical/Management Designation: IAM II Commercial (Baseline) Certificates: IAM II: Please see Section 3.0 Commercial Certificates for DoD 8570.01-M certificate requirement.

Experience in this Discipline: Eight (8) years of progressive experience demonstrating the required proficiency.

Functional Responsibility: Change Management Specialist – Level IV is responsible for the overall development, design and daily operational duties of the change control management planning. Assists and reviews identification of change, impact analysis of change, documentation of change, presentation of change to the Change Control Board, record status of Change Control Board decision, communication to stakeholders and record status of approved change. This position assists in identification of the Change Control Board members and defining authority of the Change Control Board. Level IV performs more independent thinking, complex tasks with little to no supervision compared to a Level III, and may supervise others.

Minimum Education: Master’s degree and/or equivalency.

Clinical Informatics Specialist - Level I Role Designation: Informatics Specialist - Level I IT Security Designation: ADP/IT-II Investigation Required: Tier 3 (T3) IA Technical/Management Designation: IAT II and CE Commercial (Baseline) Certificates: IAT II: Please see Section 3.0 Commercial Certificates for DoD 8570.01-M certificate requirement, CE: Associate (professional preferred) level certification for supported technology as approved by the COR.

Experience in this Discipline: Two (2) years of progressive experience demonstrating the required proficiency.

Functional Responsibility: Clinical application training, workflow analysis, curriculum development and associated IT support as related to Clinical Applications. Must be familiar with systems used in a medical setting.

Minimum Education: Bachelor’s degree and/or equivalency.

Clinical Workflow Analyst - Level I Role Designation: Clinical Workflow Analyst - Level I IT Security Designation: ADP/IT-II Investigation Required: Tier 2 (T2) IA Technical/Management Designation: IAT II and CE

DRAFT Page 14 of 50

Commercial (Baseline) Certificates: not required Experience in this Discipline: Two (2) years of experience demonstrating the required proficiency.

Functional Responsibility: Install, manage, and optimize medical computer systems in support of clinical workspace workflow. Performs workflow analysis for application development and functional analysis to assure quality controls regarding interaction / dependencies between software application data, security controls, and environment infrastructure.

Minimum Education: Bachelor’s degree and/or equivalency.

Configuration Management Specialist - Level II Role Designation: Configuration Management Specialist - Level II IT Security Designation: ADP/IT-II Investigation Required: Tier 3 (T3) IA Technical/Management Designation: IAM II Commercial (Baseline) Certificates: IAM II: Please see Section 3.0 Commercial Certificates for DoD 8570.01-M certificate requirement.

Experience in this Discipline: Four (4) years of progressive experience demonstrating the required proficiency.

Functional Responsibility: Configuration Management Specialist - Level II is responsible for the daily operations of the configuration control management planning. Assists and reviews identification of configurable items, change and status accounting, and configuration verification of configuration items.

This position is also responsible for defining responsibilities as it relates to the configurable items. This position also assists with operation of the program support library.

Minimum Education: Bachelor’s degree and/or equivalency.

Configuration Management Specialist - Level III Role Designation: Configuration Management Specialist - Level III IT Security Designation: ADP/IT-II Investigation Required: Tier 3 (T3) IA Technical/Management Designation: IAM II Commercial (Baseline) Certificates: IAM II: Please see Section 3.0 Commercial Certificates for DoD 8570.01-M certificate requirement.

Experience in this Discipline: Six (6) years of progressive experience demonstrating the required proficiency.

Functional Responsibility: Configuration Management Specialist - Level III is responsible for the development, design and daily operational duties of the configuration control management planning.

Assists and reviews identification of configurable items, change and status accounting, and configuration verification of configuration items. This position is also responsible for defining responsibilities as it relates to the configurable items. This position also assists with operation of the program support library. Level III performs more independent thinking and difficult tasks compared to Level II, and may supervise others.

Minimum Education: Bachelor’s degree and/or equivalency.

Configuration Management Specialist - Level IV Role Designation: Configuration Management Specialist - Level IV IT Security Designation: ADP/IT-II Investigation Required: Tier 3 (T3) IA Technical/Management Designation: IAM II Commercial (Baseline) Certificates: IAM II: Please see Section 3.0 Commercial Certificates for DoD 8570.01-M certificate requirement.

Experience in this Discipline: Eight (8) years of progressive experience demonstrating the required

DRAFT Page 15 of 50

Functional Responsibility: Configuration Management Specialist - Level IV is responsible for the overall development, design, and daily operational duties of the configuration control management planning.

Assists and reviews identification of configurable items, change and status accounting, and configuration verification of configuration items. This position is also responsible for defining responsibilities as it relates to the configurable items. This position also assists with operation of the program support library. Level IV performs more independent thinking, complex tasks with little to no supervision compared to a Level III, and may supervise others.

Minimum Education: Master’s degree and/or equivalency.

Data Architect - Level III Role Designation: Data Architect - Level III IT Security Designation: ADP/IT-II Investigation Required: Tier 3 (T3) IA Technical/Management Designation: IAT III (required), IAM III (required) and CE (if supporting Infrastructure application and certificate exists) Commercial (Baseline) Certificates: IAT III and IAM III: Please see Section 3.0 Commercial Certificates for DoD 8570.01-M certificate requirement, CE: Professional level certificate for supported technology as approved by the COR.

Experience in this Discipline: Six (6) years of progressive experience demonstrating the required proficiency.

Functional Responsibility: Designs and builds relational databases and database management systems.

Develops strategies for multi-platform data acquisition, data integration, data access, security, archive and recovery and data warehousing. Evaluates the need for data types and access based on business objectives and requirements set forth by the organization. Captures data model requirements, develops and implements data models for new projects and initiatives while maintaining existing models and data architectures. Develops data structures for data warehouses and provides support to data analytics and business intelligence systems. Develops and institutes guidelines for creating data models and standards for governed data. Develops process and standards for securing data. Evaluates and makes recommendations for data management tools and develops guidelines, standards and procedures for those tools. Evaluates and identifies data sourcing and extraction processes for data access for use among applications. Level III performs more independent thinking, and may supervise others.

Minimum Education: Bachelor’s degree and/or equivalency.

Data Architect - Level IV Role Designation: Data Architect - Level IV IT Security Designation: ADP/IT-II Investigation Required: Tier 3 (T3) IA Technical/Management Designation: IAT III (required), IAM III (required) and CE if privileged access is required for lab, test or production environments.

Commercial (Baseline) Certificates: IAT III and IAM III: Please see Section 3.0 Commercial Certificates for DoD 8570.01-M certificate requirement, CE: Professional (expert preferred) level certificate for supported technology as approved by the COR.

Experience in this Discipline: Eight (8) years of progressive experience demonstrating the required proficiency.

Functional Responsibility: Oversees the design and build of relational databases and database management systems. Develops strategies for multi-platform data acquisition, data integration, data access, security, archive and recovery and data warehousing. Evaluates the need for data types and access based on business objectives and requirements set forth by the organization. Captures data model requirements, develops and implements data models for new projects and initiatives while maintaining existing models and data architectures. Develops data structures for data warehouses and provides support to data analytics and business intelligence systems. Develops and institutes guidelines for creating data models and standards for governed data. Develops processes and standards for securing data. Evaluates and makes recommendations for data management tools and develops guidelines, standards and procedures for those

DRAFT Page 16 of 50 tools. Evaluates and identifies data sourcing and extraction processes for data access for use among applications. Assists senior leadership with capturing business strategies related to data access and overall business data acquisition. Level IV performs more independent thinking, complex tasks with little to no supervision compared to a Level III, and may supervise others.

Minimum Education: Master’s Degree and/or equivalency.

Data Center Facilities Manager - Level I Role Designation: Datacenter Facilities Manager - Level I IT Security Designation: None (Not an Information Systems position) Investigation Required: Tier 2 (T2) IA Technical/Management Designation: Not Required Commercial (Baseline) Certificates: not required or Certified Data Center Management Professional Experience in this Discipline: Two (2) years of experience demonstrating the required proficiency.

Functional Responsibility: Ensure that environmental and safety standards are consistently met. Manage data center performance issues and outages to minimize the recovery time from failures. Able to act as supervisor of maintenance personnel.

Minimum Education: Bachelor’s degree and/or equivalency.

Database Administrator - Level II Role Designation: Database Administrator - Level II IT Security Designation: ADP/IT-II Investigation Required: Tier 3 (T3) IA Technical/Management Designation: IAT II and CE Commercial (Baseline) Certificates: IAT II: Please see Section 3.0 Commercial Certificates for DoD 8570.01-M certificate requirement, CE: Associate (professional preferred) level certificate for supported technology as approved by the COR.

Examples Include:

Microsoft - MCSA: SQL 2016 (or most recent) Database Administration or equivalent as approved by the

COR

Oracle - Oracle Database 12c (or most recent) Administrator Certified Associate or equivalent as approved by the COR Experience in this Discipline: Four (4) years of progressive experience demonstrating the required proficiency.

Functional Responsibility: Deploy and sustain database management systems to accommodate the organization's business requirements. Administers day-to-day sustainment, integrity, security and availability of database management systems and hosted databases. Assists architecture and engineering with defining functional needs and elements, data relationships and attributes, proposed manipulation, data flow and storage requirements, data output and reporting capabilities. Assists architecture and engineering with evaluation, making recommendations and testing of software products. Creates standard operating procedures, maintenance guides, and knowledge base articles to ensure proper documentation is established for the operational upkeep of the database management systems and hosted databases. Performs system level database management platform maintenance upgrades to ensure a proper security and operational posture is maintained.

Minimum Education: Bachelor’s degree and/or equivalency.

Database Administrator - Level III Role Designation: Database Administrator - Level III IT Security Designation: ADP/IT-II Investigation Required: Tier 3 (T3) IA Technical/Management Designation: IAT II and CE

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Commercial (Baseline) Certificates: IAT II: Please see Section 3.0 Commercial Certificates for DoD 8570.01-M certificate requirement, CE: Professional level certificate for supported technology as approved by the COR.

Examples Include:

Microsoft - MCSA: SQL 2016 (or most recent) Database Administration or equivalent as approved by the

COR

Oracle - Oracle Database 12c (or most recent) Administrator Certified Associate or equivalent as approved by the COR Experience in this Discipline: Six (6) years of progressive experience demonstrating the required proficiency.

Functional Responsibility: Deploy and sustain database management systems to accommodate the organization's business requirements. Administers day-to-day sustainment, integrity, security and availability of database management systems and hosted databases. Assists architecture and engineering with defining functional needs and elements, data relationships and attributes, proposed manipulation, data flow and storage requirements, data output and reporting capabilities. Assists architecture and engineering with evaluation, making recommendations and testing of software products. Creates standard operating procedures, maintenance guides, and knowledge base articles to ensure proper documentation is established for the operational upkeep of the database management systems and hosted databases. Performs system level database management platform maintenance upgrades to ensure proper security and operational posture is maintained. Level III performs more independent thinking and difficult tasks compared to Level II, and may supervise others.

Minimum Education: Bachelor’s degree and/or equivalency.

Database Administrator - Level IV Role Designation: Database Administrator - Level IV IT Security Designation: ADP/IT-II Investigation Required: Tier 3 (T3) IA Technical/Management Designation: IAT II and CE Commercial (Baseline) Certificates: IAT II: Please see Section 3.0 Commercial Certificates for DoD 8570.01-M certificate requirement, CE: Professional (expert preferred) level certificate for supported technology as approved by the COR.

Examples Include:

Microsoft - MCSA: SQL 2016 (or most recent) Database Administration or equivalent as approved by the

COR

Oracle - Oracle Database 12c (or most recent) Administrator Certified Associate or equivalent as approved by the COR Experience in this Discipline: Eight (8) years of progressive experience demonstrating the required proficiency.

Functional Responsibility: Oversee and participate in the deployment and sustainment of database management systems to accommodate the organization's business requirements. Administers day-to-day sustainment, integrity, security and availability of database management systems and hosted databases.

Assists architecture and engineering with defining functional needs and elements, data relationships and attributes, proposed manipulation, data flow and storage requirements, data output and reporting capabilities. Assists architecture and engineering with evaluation, making recommendations and testing of software products. Creates standard operating procedures, maintenance guides, and knowledge base articles to ensure proper documentation is established for the operational upkeep of the database management systems and hosted databases. Performs system level database management platform maintenance upgrades to ensure proper security and operational posture is maintained. Level IV performs more independent thinking, complex tasks with little to no supervision compared to a Level III, and may supervise others.

Minimum Education: Master’s Degree and/or equivalency.

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Database Engineer - Level II Role Designation: Database Engineer – Level II IT Security Designation: ADP/IT-II Investigation Required: Tier 3 (T3) IA Technical/Management Designation: IAT II (required) and CE if privileged access is required for lab, test or production environments.

Commercial (Baseline) Certificates: IAT II: Please see Section 3.0 Commercial Certificates for DoD 8570.01-M certificate requirement, CE: Associate (professional preferred) level certificate for supported technology as approved by the COR.

Examples Include:

Microsoft - MCSE: (or most recent) Data Management and Analytics or equivalent as approved by the

COR

Oracle - Oracle Database 12c (or most recent) Administrator Certified Professional or equivalent as approved by the COR Experience in this Discipline: Four (4) years of progressive experience demonstrating the required proficiency.

Functional Responsibility: Design, test, upgrade and integrate new or existing database management systems in accordance to the organization’s business requirements. Document all aspects of the engineering process as it relates to build and configuration, testing, and deployment of database management systems.

Coordinate changes, such as implementation of new database management system platforms, upgrades or version increments to existing database managements systems with database administrators and stakeholders. Plans, coordinates, and implements security measures to safeguard database managements systems and/or hosted databases. Performs database management system modeling, analysis, and planning.

Coordinates with architecture, evaluate new and emerging database management system, technologies and make recommendations for selection of these products. Assists database administrators with complex troubleshooting issues and if needed, coordinates vendor engagements to assist in troubleshooting efforts.

May provide day-to-day operational or administrative duties for deployed database management systems in lab or production environments. Ability to plan, design, develop, and modify databases structures, and database administration tools using products and programming languages such as PLISQL, Visual Basic, T-SQL or ORACLE Forms. Applies fundamental engineering concepts, processes, practices, and procedures on technical assignments. Ability to work with other senior technical and user staff to complete projects.

Minimum Education: Bachelor’s degree and/or equivalency.

Database Engineer - Level III Role Designation: Database Engineer - Level III IT Security Designation: ADP/IT-II Investigation Required: Tier 3 (T3) IA Technical/Management Designation: IAT II and CE Commercial (Baseline) Certificates: IAT II: Please see Section 3.0 Commercial Certificates for DoD 8570.01-M certificate requirement, CE: Professional level certificate for supported technology as approved by the COR.

Examples Include:

Microsoft - MCSE: (or most recent) Data Management and Analytics or equivalent as approved by the

COR

Oracle - Oracle Database 12c (or most recent) Administrator Certified Professional or equivalent as approved by the COR Experience in this Discipline: Six (6) years of progressive experience demonstrating the required proficiency.

Functional Responsibility: Design, test, upgrade and integrate new or existing database management systems in accordance to the organization’s business requirements. Document all aspects of the engineering

DRAFT Page 19 of 50 process as it relates to build and configuration, testing, and deployment of database management systems.

Coordinate changes, such as implementation of new database management system platforms, upgrades or version increments to existing database managements systems with database administrators and stakeholders. Plans, coordinates, and implements security measures to safeguard database managements systems and/or hosted databases. Performs database management system modeling, analysis, and planning.

Coordinates with architecture, evaluate new and emerging database management system technologies and make recommendations for selection of these products. Assists database administrators with complex troubleshooting issues and if needed, coordinates vendor engagements to assist in troubleshooting efforts.

May provide day-to-day operational or administrative duties for deployed database management systems in lab or production environments. Ability to plan, design, develop, and modify databases structures, and database administration tools using products and programming languages such as PLISQL, Visual Basic, T-SQL or ORACLE Forms. Possesses and applies expertise on multiple complex work assignments.

Ability to work with other senior technical and user staff to complete projects. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Level III performs more independent thinking and difficult tasks compared to Level II, and may supervise others.

Minimum Education: Bachelor’s degree and/or equivalency.

Database Engineer - Level IV Role Designation: Database Engineer – Level IV IT Security Designation: ADP/IT-II Investigation Required: Tier 3 (T3) IA Technical/Management Designation: IAT II and CE Commercial (Baseline) Certificates: IAT II: Please see Section 3.0 Commercial Certificates for DoD 8570.01-M certificate requirement, CE: Professional (expert preferred) level certificate for supported technology as approved by the COR.

Examples Include:

Microsoft - MCSE: (or most recent) Data Management and Analytics or equivalent as approved by the

COR

Oracle - Oracle Database 12c (or most recent) Administrator Certified Professional or equivalent as approved by the COR Experience in this Discipline: Eight (8) years of progressive experience demonstrating the required proficiency.

Functional Responsibility: Oversees and participates in the design, testing, upgrade and integration of new or existing database management systems in accordance to the organization’s business requirements.

Documents all aspects of the engineering process as it relates to build and configuration, testing, and deployment of database management systems. Coordinates changes, such as implementation of new database management system platforms, upgrades or version increments to existing database managements systems with database administrators and stakeholders. Will plan, coordinate, and implement security measures to safeguard database managements systems and/or hosted databases. Perform database management system modeling, analysis, and planning. Coordinates with architecture, evaluate new and emerging database management system technologies, and make recommendations for selection of these products. May provide day-to-day operational or administrative duties for deployed database management systems in lab or production environments. Ability to plan, design, develop, and modify databases structures, and database administration tools using products and programming languages such as PLISQL, Visual Basic, T-SQL or ORACLE Forms. Possesses and applies comprehensive knowledge across key tasks and high impact assignments. Ability to work with other senior technical and user staff to complete projects. Plans and leads major technology assignments. Functions as a technical expert across multiple project assignments. Level IV performs more independent thinking, complex tasks with little to no supervision compared to a Level III, and may supervise others.

Minimum Education: Master’s Degree and/or equivalency.

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Financial Analyst - Level II Role…

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