C250202_PS_02-18-26.pdf

This is an interoffice memorandum from the Orange County Transportation Authority (OCTA) documenting the timeline for the release, selection, and award of RFP 250202 for an OC Bus Customer Satisfaction Survey. The project requires qualified consultants to develop, conduct, analyze, and report on a customer satisfaction survey for OC Bus operations. The RFP was issued on February 23, 2026, with a first public notice followed by a second public notice on March 2, 2026. Written questions were due by 2:00 p.m. on March 2, 2026, with OCTA's responses provided by March 4, 2026. Proposals were submitted by 2:00 p.m. on March 10, 2026, with a pre-evaluation meeting scheduled for 3:30 p.m. the same day. The evaluation committee reviewed proposals on March 17, 2026, with interviews scheduled for March 24, 2026 if needed. A best and final offer period was planned for March 25, 2026 if necessary, with contract execution targeted for March 31, 2026. The contract term is one year.

The project budget is $150,000 for the one-year contract period. This memorandum served as an internal notice to the Section Manager of Marketing and Customer Service requesting confirmation of the proposed timeline and requesting immediate notification of any scheduling conflicts or concerns with the identified dates.