C250202_ICE.pdf
PDF 270 KB Posted
- Attached to
- OC Bus Customer Satisfaction Survey
- Solicitation number
- 250202
- Issued by
- Orange County, California
About this file
This is an Independent Cost Estimate (ICE) document prepared by the Orange County Transportation Authority (OCTA) for the OC Bus Customer Satisfaction Survey project. The project involves developing, conducting, analyzing, and reporting on a customer satisfaction survey targeting OC Bus riders through intercept surveys. The estimated contract term is one year with an option term date of January 12, 2026. The project is classified as a services contract (Other than Architecture and Engineering) and was prepared by Ryan Maloney, Section Manager, with a purchase requisition number R001352. No specific bidder meeting dates, site visits, or response deadlines are identified in the ICE document.
The total estimated cost for this procurement is $150,000, based on an estimated 5,000 intercept surveys at $30 per survey, which is calculated to include implementation, analysis, and reporting. This cost estimate is substantiated by comparison to OCTA's recent similar survey efforts: the 2014 Bus Customer Cost Satisfaction Survey at approximately $33.58 per survey, the 2020 Transportation Needs Assessment at approximately $34 per survey, and the 2024 Rider Safety Perception Survey at approximately $28.30 per survey. The estimate is structured as direct labor costs only, with no overhead, materials, IT support, travel, subcontractor, or other direct costs included. The contract is designated as a firm fixed agreement based on tasks performed.
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Text version
INDEPENDENT COST ESTIMATE (ICE)
FA-CAMM-006.docm (09/25/15) Page 1 of 3
INSTRUCTIONS
Complete and submit all three pages to Contracts Administration & Materials Management (CAMM), along with your requisition and scope of work. CAMM will not start the procurement until all three documents have been received.
PART I – GENERAL INFORMATION
Project Description: Customer Satisfaction Survey SHADED AREA FOR PROCUREMENT USE ONLY
Assigned Buyer No.:
D/M/WBE%:
Purchase Requisition No.: R001352
New Contract / Procurement
Contract Amendment Current IFAS Printout Contract / PO No.:
(Required for Amendments)
Contract Task Order
Option Term
Date: 1/12/2026
Requestor: Ryan Maloney Section Manager Phone Ext.: 5451 Name Title
Signature:
Cost
Estimate: $ 150,000.00 (include shipping, handling and taxes, if applicable)
PART II – ESTIMATE GUIDE
Please substantiate the estimate using the following information.
Estimate Type Items to Include Where to Find Supporting Information
Services (Other than A&E)
1. Tasks you want done
2. Types of people needed (i.e., supervisor, administrative assistant, other)
3. Positions required (i.e., Project Manager, Deputy PM, Senior Engineer / Planner, other)
4. Estimated hours by position
5. Salary / billing rates applied
6. Prevailing wage rate category applied
7. Profit / applied fee
8. Direct expenses
9. Completion schedule
1. Current or past contracts for similar services
2. Other properties / departments doing similar work
3. Historical price and cost data
Estimate Guide Continued
FA-CAMM-006.docm (09/25/15) Page 2 of 3
Estimate Type Items to Include Where to Find Supporting Information
Architects, Engineers, Designers
1. Tasks you want done
2. Types of people needed (i.e., engineers, administrative assistant, other)
3. Positions (Project Manager, Deputy PM, Senior Engineer / Planner, other)
4. Estimated hours by position
5. Salary / billing rates applied
6. Profit / applied fee
7. Overhead rate (%)
8. Direct expenses
9. Completion schedule
1. Current or past contracts for similar services
2. Other properties / departments doing similar work
3. Historical price and cost data
Goods/Equipment 1. Product needed
2. Quantity
3. Unit price
4. Markups, overhead, profit
5. Delivery schedule desired
6. Warranty
1. Vendor survey / market survey
2. Current or past contracts for the same or similar product
3. Historical price and cost data
4. Various published indices
Construction 1. Product needed
2. Labor (at a minimum use Davis Bacon)
3. Materials
4. Bonds
5. Insurance
6. Mobilization
7. Equipment
8. Markups, fringes, overheads, profit
9. Completion schedule
1. “Means Book”
2. “Blue Book”
3. Davis Bacon wage rates / prevailing wages
4. Current or past contracts for the same project
5. Historical price and cost data
Additional Information:
Cost estimates are based on the estimated number of intercept surveys to be collected to obtain a respresentative sample of OC Bus riders. While the contract will be a firm fixed agreement based on tasks, the surveys collected provides a cost comparison to prior surveying efforts. The estimated price of approximately $30 per intercept survey (inclusive of implementation, analysis and reporting) is in line with industry standards. For OCTA’s recent survey efforts, it is within the established cost range: The 2014 Bus Customer Cost Satisfaction Survey (C41511) was approximately $33.58 per survey, the Transportation Needs Assessment (C91505) in 2020 was approximately $34 per survey, and the Rider Safety Perception Survey in 2024 (C42193) was approximately $28.30 per survey.
Georgia Martinez Comment on Text The cost per survey seems to be higher on the previous contracts than what was used for this new contract. Is the $30 per survey accurate to determine the budget for this new procurement?
Rhea Aninzo Sticky Note Per PM, based on his research, yes
FA-CAMM-006.docm (09/25/15) Page 3 of 3
PART III – INDEPENDENT COST ESTIMATE
Using the information provided in Part II, prepare the ICE for your procurement.
Use any or all of the categories listed below.
Prepared By: Ryan Maloney Date: 1/12/26
Signature:
DESCRIPTION OF COST ELEMENTS
1. DIRECT LABOR
(List of Labor Categories) Estimated
Hours Rate Per Hour ($)
Estimated Cost ($)
Total Est.
Cost ($)
Bus Intercept Surveys & Analysis 5,000 $ 30.00 $ 150,000.00
$ $ 0.00
$ $ 0.00
$ 0.00 $ 0.00
$ $ 0.00
$ $ 0.00
Total Direct Labor: $ 150,000.00
2. OVERHEAD
Rate (%)
(use decimal input)
Total Labor ($)
Estimated Cost ($)
Total Est.
Cost ($)
% $ 150,000.00 $ 0.00 $ 0.00
3. MATERIALS/SERVICES (Excluding Information Technology [IT]) Estimated Cost ($)
Total Est.
Cost ($)
$ $ 0.00
4. INFORMATION TECHNOLOGY SUPPORT
Estimated Cost ($)
Total Est.
Cost ($)
Total IT Support: $ 0.00
5. TRAVEL
Estimated Cost ($)
Total Est.
Cost ($)
$ $ 0.00
6. SUBCONTRACTOR(S) / CONSULTANT(S)
Estimated Cost ($)
Total Est.
Cost ($)
Total Subcontractor(s) / Consultant(s): $ 0.00
7. OTHER DIRECT COSTS
Estimated Cost ($)
Total Est.
Cost ($)
$ $ 0.00
8. TOTAL ESTIMATED COST: $ 150,000.00
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