Building 228 Access Control PWS .pdf
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- Attached to
- Building 228 Access Controls Service Contract
- Solicitation number
- FA850126Q0013
About this file
This is a Performance Work Statement (PWS) for Building 228 Access Control Systems maintenance services at Robins Air Force Base, Georgia, under Purchase Request F3Q3AH5323AW01. The contractor must provide preventive and remedial maintenance on a Lenel United Technologies Access Control/CCTV system and associated hardware, including software, proxy readers, locks, closed-circuit televisions, and digital video network equipment. The services include on-site diagnosis and correction of all hardware and software failures, with non-routine maintenance response required within 24 hours or the first duty day following a weekend, and technical assistance within two hours of request.
The contractor must install Lenel Onguard software on four government-furnished Windows 11 laptops within 45 days of award and perform quarterly preventive maintenance thereafter. The contractor shall conduct monthly software update inspections and deploy upgrades within 30 days of release, maintain a system inventory with physical inventory reports due within 30 days of contract start, and provide Premium Software Support agreements with the ACS manufacturer. Contractor technicians must be Lenel Certified Associates, and the contractor must supply all parts, labor, materials, equipment, tools, and consumables. The contract covers unforeseen repairs up to $2,500 at no additional cost to the government, with estimated six service calls per year. The period of performance is 12 months base followed by four 12-month option periods and a six-month extension under FAR 52.217-8. Deliverables include security equipment listings, mishap notifications, accident/incident reports, environmental management system training documentation, and quarterly service reports. The contractor must maintain AS9100-compliant quality management systems and comply with DoD security, safety, environmental, and OPSEC requirements.
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Other files
| File | Type | Posted |
|---|---|---|
| Equiptment list.xlsx | XLSX spreadsheet | |
| Copy of Cameras by name.xlsx | XLSX spreadsheet | |
| Copy of Appendix A_ WR Security Equipment List.xlsx | XLSX spreadsheet | |
| Questions.pdf | ||
| Site visit.pdf | ||
| SOLICITATION_228_RFQ.pdf | ||
| LSJ_Signed_Redacted.pdf | ||
| CDRL A005 Accident Incident Report 26 .pdf | ||
| CDRL A004 Services Report 26 .pdf | ||
| CDRL A001 Environmental Awareness Training .pdf | ||
| CDRL A002 Security Equipment Listing .pdf | ||
| SOLICITATION_draft 228_RFQ_02_26_2026 .pdf | ||
| REGISTER OF WAGE DETERMINATIONS UNDER_2 .pdf | ||
| CDRL A003 Mishap Notification .pdf |
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PR: F3Q3AH5323AW01 PWS REVISION: 0 1
Performance Work Statement for
78 ABW/SC Building 228 Access Control Systems
Purchase Request: F3Q3AH5323AW01
Date QAPC signs QASP.
PR: F3Q3AH5323AW01 PWS REVISION: 0 2
1.0 Description of Services
1.1 Objective(s): This Performance Work Statement (PWS) describes services required for Contractor to provide all personnel, tools, labor, materials, equipment, transportation (including travel and per diem) and parts necessary to provide preventive and remedial maintenance on Lenel United Technologies Access Control/CCTV System and all associated hardware, located in Building 228 at Robins AFB, GA. These services include for Contractor to ensure contracting personnel are available for all Non-Routine maintenance on-site response within 24 hours or first duty day following a weekend. The Contractor shall perform on-site preventive and remedial maintenance on all equipment including Lenel software, Proxy Reader, Locks, Closed Circuit Televisions and Digital Video Network (CCTV). The service shall include on-site diagnosis and correction of all hardware and software failures.
1.2 Benefit to United States Air Force (USAF): This acquisition will benefit the United States Air Force (USAF) by providing Contractor Technical Support for Building 228 Access Control System (ACS) which provides security for Robins AFB Data Servers.
1.3 Background: 78 ABW/SC Communications Directorate datacenters provide routine and mission-critical computer processing resources in support of the Department of Defense (DoD) and numerous government agencies on a 24 hours per day, 7 days a week basis. In support of this National Defense Mission, 78 ABW/SC utilizes an ACS/CCTV system as part of its tools to protect is personnel, mission and facility infrastructure. Building 228 covered under this contract currently has ACS/CCTV installed. This system was inherited by 78 SC from DISA when 78 SC moved into building 228 years ago. The current installed system meets requirements for datacenter security
2.0 Services Summary
Performance Objective PWS Reference
Performance Threshold
Install Lenel Onguard on all new GFE provided Access Control Systems laptops/desktops
4.1 Within 45 days of contract award
Perform Preventive Maintenance and Repairs
4.3 Within 45 days of contract award. Quarterly
thereafter
Provide Non-Routine Maintenance On-Site Response
1.1
Within 24 hours, or first duty day following a weekend
Provide Non-Routine Maintenance Technical Assistance
4.2
Within two hours following receipt of request
PR: F3Q3AH5323AW01 PWS REVISION: 0 3
Provide Lenel Onguard Software Upgrades
4.1/ Appendix A
Contractor will inspect for software updates monthly and notify COR. Upgrades will be made within 30 days of release date of new software
3.0 Government Property: The Government will provide four laptops with Windows 11 Operating System. The contractor shall supply all parts, labor, materials, equipment, tools, consumables, supervision, and other resources necessary to accomplish all tasks. No Government facilities are available for the contractor to use for onsite storage of materials, equipment, or tools.
4.0 Technical Requirements
4.1 The contractor shall manage/service/repair all GFE to include upgrading desktops/laptops with Lenel software on the upgraded GFE Windows 11 Operating Systems and provide the latest Lenel Onguard software that will function with existing hardware located in Building 228 (associated Proxy Reader, Locks, CCTV cameras).
4.2 Technical Support by the contractor shall consist of diagnosis and repair of all hardware or software failures. The contractor shall check for software updates monthly to ensure current Lenel Onguard software version stays within 30 days of release date of new software update.
Contractor shall respond to a telephone request for Non-Routine technical assistance within two hours following receipt of such request. 4.3 Preventive maintenance shall be performed within 45 days of contract and quarterly thereafter to include, but not be limited to, cleaning, and replacement of worn components, repair, and inspection. Configuration of all replacement parts furnished by the contractor shall be identical to the removed part (s) or suitable substitute to be approved by the COR. Upon request, the contractor shall provide all manufacturer’s specifications required to perform inspections at no additional cost to the government.
4.3 For unforeseen repairs: In the event the diagnosis results in a requirement to replace a part or component, the contractor shall provide all parts, components, or assemblies (at no additional cost) when the total cost of the minor repair does not exceed $2,500 within two business days of failure diagnosis. The contractor shall contact the COR to determine the repair completion date.
Anticipated number of service calls per year is estimated to be six (6). Contractor shall provide a quote of repair that exceed the $2,500 minor repair limit to the Contracting Officer and COR to get authorization and funding to proceed with repair.
4.4 System Inventory: The Government will provide a Security Equipment List (5.1 Appendix A). The contractor shall perform an inventory of system components to include material and equipment not later than 30 calendar days after contract start. After the initial inventory, the contractor shall maintain the listing thereafter in the event equipment is replaced. Physical Inventory reports shall be submitted with updated serial and model numbers of the components
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replaced to the COR utilizing the WR Security Equipment list excel spread sheet provided (5.1 Appendix A, References). The report shall detail the results of the inventory, any items not accounted for and items that are damaged or destroyed beyond use. (CDRL A/B/C/D/E002, Security Equipment Listing, DI-ILSS-81251).
4.5 Period and Place of Performance
4.5.1 Contract/Order Period of Performance:
The period of performance for the contract wil be for a base period of 12 months followed by four (4) 12-month option periods as well as the 52.217-8 six month extension. .
4.5.2 Place of Performance: These services will be performed at Robins AFB Building 228.
4.6 Contract Data Requirements List(s) (CDRL)
Document Identifier Base Year
Option Year
Option Year
Option Year
Option Year
DID Title PWS Reference(s)
A001 B001 C001 D001 E001 DI-
MGMT-
80368A/T
Environmental Management System (EMS) Training
5.3
A002 B002 C002 D002 E002 DI-ILSS-
81251
Security Equipment Listing
4.4
A003 B003 C003 D003 E003 DI-
MGMT-
80368A/T
Mishap Notification
5.5.2
A004 B004 C004 D004 E004 DI-
MGMT-
80368A/T
Services Report
5.10.5
A005 B005 C005 D005 E005 DI-
SAFT-
81563
Accident/Incident Report
5.5.2
4.6.1 Quality of CDRL Deliverable: There shall be no more than one rejection of any deliverable. There shall be no more than __2__ total rejection(s) of deliverables per _quarter.
The Government will reject a deliverable if __1__ or more technical errors or __2__ or more minor errors are found within the deliverable. A technical error is defined as the format not being in accordance with the CDRL or the content not being accurate and complete in accordance with the CDRL, PWS or contract. A minor error is exemplified by a typographical error, a grammatical error, etc. The rejected deliverable shall be corrected and resubmitted within __5__ business days of notification of Government rejection.
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4.6.2 Receipt of CDRL Deliverable: CDRL deliverables shall be submitted via _WAWF and/or submitted directly to the MFT member identified on the CDRL. Separately priced data must be submitted and accepted in WAWF in order for the Contractor to receive payment. There shall be no more than __1__ late submission(s) of deliverables per _quarter. The Contractor shall notify the Government if the delivery of any data/document will not meet the scheduled delivery date and negotiate a revised delivery date. The data/document shall be delivered by the revised delivery date acceptable to the Government.
4.7 Holidays and Facility Closings: Contractor/subcontractor personnel shall observe holidays and facility closings as authorized for government personnel. Contractor/subcontractor personnel shall only be permitted access to Government facilities when Government personnel are present.
5.0 General Information
5.1 Continuation of Mission-Essential Services During a Crisis: The 78 SC Director has determined these services are not mission-essential and will not continue in the event of a crisis.
5.2 Security Requirements
5.2.1 Security Regulations: The Contractor shall ensure personnel, information, system, facility and international security requirements are met in accordance with DoD 5220.22-M, National Industrial Security Program Operating Manual (NISPOM), Dept of the Air Force Instruction (DAFI) 31-101, Robins Air Force Base Integrated Defense Plan (RAFB IDP) 31-101. The Contractor shall ensure contractor/subcontractor personnel who requires access to Robins AFB comply with the security requirements of the facility.
5.2.2 If Contractor personnel require repeated or emergency response access to Robins AFB over the life of the contract/order Contractor will be required to get an MP ICAM Form 1 (Contractor ID Card/Badge) Contractor Identification (ID) Card/Badge. The Contractor shall request a Defense Biometric Identification System (DBIDS) Contractor Badge for personnel requiring access on a bi-monthly basis or less frequent visits. AVisit Request shall not be required for DBIDS badge issuance unless a CAC is mandated. The Contractor shall ensure personnel understand that DBIDS (Defense Biometric Identification System) is a Department of Defense (DoD) security system used to authenticate individuals and control access to Robins Air Force Base.
5.2.3 All visitation requests will be submitted through the Defense Information System for Security (DISS) to the contract security manager Security Management Office (SMO) code RX1MFN8F. Visitations will be made available for review by the Group Security Manager (GSM) of the area where the task will be performed.
5.2.4 Operations Security (OPSEC): The purpose of OPSEC is to reduce the vulnerability of USAF missions to adversary collection and exploitation of critical information. DoDD 5205.02E and DoD Manual 5205.02-M require contractors supporting DoD activities use OPSEC to protect critical information for specified contracts, sub contracts, and information used in the
PR: F3Q3AH5323AW01 PWS REVISION: 0 6
performance of duties in support of Air Force requirements/missions. The Contractor shall ensure Contractor personnel who perform work at Robins AFB comply with the OPSEC procedures and training requirements of the facility as specified in AFI 10-701.
5.2.5 Security Clearance: It is not expected contractor/subcontractor personnel will require security clearances for proper accomplishment of contract/order requirements.
Contractor/subcontractor personnel shall not be authorized access to classified information and classified items or be permitted to work on classified projects and/or programs without an appropriate security clearance and a need-to-know.
5.2.6 Security Incident or Violation: The Contractor shall immediately notify the Government Security Office of any potential or actual security incident or violation.
5.2.7 Access to Government System(s): The Government will provide contractor/subcontractor personnel access to system(s) necessary to perform tasks under the contract/order. The Contractor shall ensure contractor/subcontractor personnel who require access to an unclassified or classified Government Automated Information System (AIS) have the respective background check or security investigation conducted. At a minimum, the Contractor shall ensure contractor/subcontractor personnel who require access to an unclassified AIS have a National Agency Check with Inquiries (NACI) conducted. Upon completion/termination of the contract/order or transfer/termination of contractor/subcontractor personnel, the Contractor shall ensure the system account(s) are closed. Access Control: Enforcement of identity management, credential management, authentication, and authorization based on least privilege and need-to-know principles
5.2.8 Access to Robins Air Force Base (AFB): The Contractor shall ensure contractor/subcontractor personnel who require access to Robins AFB comply with the security requirements of the installation. The Contractor shall provide the PCO a list of all contractor/subcontractor personnel requiring access to Robins AFB, the contract/order number and the period of performance. The Contractor shall also provide, if possible, the location of the work site and the days/hours during which the contractor/subcontractor personnel will require access to Robins AFB.
5.2.9 Trafficking in Persons: The Contractor shall comply in accordance with the FAR and applicable supplements and shall be in compliance with all applicable guidance and clauses listed in the contract as it relates to Trafficking in Persons. Additional information about Trafficking in Persons is available at the site for the Department of State’s Office to Monitor and Combat Trafficking in Persons. http://www.state.gov/j/tip
5.3 Environmental Management System (EMS): Environmental Management Systems (EMS) Awareness Training: All contractor personnel working on Robins AFB who perform activities on the installation are required to complete Air Force-provided initial EMS Awareness Training.
It is the responsibility of the Prime Contractor to ensure that all sub-contractors, vendors, and employees complete this training prior to beginning work on Robins AFB. Notification of training completion shall be sent to both the Robins AFB Contracting Officer (CO) to be http://www.state.gov/j/tip
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maintained in the contract file and Environmental Management, 78 CEG/CEIE, (78ceg.cev.FrontOfc@us.af.mil) for tracking purposes. Failure to provide documentation of EMS Training may result in termination of the contract. (CDRL A/B/C/D/E001, Environmental Management Systems (EMS) Awareness Training, DI-MGMT-80368A/T)
EMS training is provided by Environmental Management at (478) 327-8104 or
(478) 926-9645.
5.3.1 Contractor requests a copy of the Robins EMS Awareness Training Power Point Presentation from Environmental Management. The request should be sent to the Environment Management Workflow Box at the following email address, 78ceg.cev.FrontOfc@us.af.mil.
Once the presentation is received, the contractor is responsible for ensuring that all employees view the training.
5.4 Agency Affirmative Procurement Programs: Formerly Green Procurement Profgram (GPP) In accordance with FAR 23.107, Agency Affirmative Procurement Programs, 100% of purchases of Environmental Protection Agency (EPA)-designated products included in the Comprehensive Procurement Guidelines (CPG) list (https://www.epa.gov/smm/comprehensive-procurement-guideline-cpg-program#products) and/or United States Department of Agriculture (USDA)-designated products included in the bio-based product listings [http://www.biopreferred.gov] shall, at a minimum, meet the EPA or USDA standards for recovered materials or bio-based content, respectively, unless an item cannot be acquired competitively within a realistic timeframe, meet appropriate performance standards, and/or be acquired at a reasonable price.
5.5 Safety Requirements
5.5.1. Contractor Environmental, Safety, and Occupational Health Compliance: The Contractor shall comply with Government Safety and Health regulations including, but not limited to, Public Law 91-596, Occupational Safety and Health Act (OSHA), and DoD Directive 4715.01E, Environmental, Safety, and Occupational Health (ESOH). The Contractor shall establish and maintain a site-specific safety and health program detailed in a written Contractor’s Safety and Health Plan (SHP). The Contractor shall send a copy of the plan to the 78 ABW Safety Office at:
(78abw.se.frontoffice@us.af.mil). The Contractor shall require all subcontractors to comply with the required safety, health, and fire standards.
5.5.2 Mishap Notification/Investigation: In accordance with DAFI 91-204, Safety Investigations and Reports, the Contractor shall report mishaps involving damage or injury to USAF assets/interests. The Contractor shall ensure the USAF is notified of mishaps occurring on Robins AFB. The Contractor shall contact the Contracting Officer (CO) or the Contracting Officer’s Representative (COR), if available, or another MFT member, and the 78 ABW Safety Office (78abw.se.frontoffice@us.af.mil; 478-926 6271) by email/telephone within eight (8) hours of any damage to government property where the dollar value exceeds $600,000.00, and within two workdays for any damage to government property less than $600,000.00 during the execution of the contract. There shall be no more than one (1) instance of late mishap notification per contract year. (CDRL A/B/C/D/E003, Mishap Notification, DI-MGMT-https://www.epa.gov/smm/comprehensive-procurement-guideline-cpg-program#products https://www.epa.gov/smm/comprehensive-procurement-guideline-cpg-program#products http://www.biopreferred.gov/
PR: F3Q3AH5323AW01 PWS REVISION: 0 8
80368A/T). Reference in paragraph 5.5.2, DI-SAFT-81563, Accident/Incident Report. The Contractor shall ensure the following are notified:
a. PCO
b. MFT (COR, if available, or another MFT member),
c. Robins Air Force base command post (478-327-2612).
Mishap notifications shall contain, as a minimum, the following information:
a. Contract, contract number, name, and title of person(s) reporting
b. Date, time, and exact location of accident/incident
c. Brief narrative of accident/incident (events leading to accident/incident)
d. Cause of accident/incident, if known
e. Estimated cost of accident/incident (material and labor to repair/replace)
f. Nomenclature of equipment and personnel involved in accident/incident
g. Corrective actions (taken or proposed)
h. Other pertinent information
The Contractor shall immediately secure the mishap scene (and damaged property) and impound pertinent maintenance and training records until released by the Government’s safety office.
Such a release shall be accomplished through the Contracting Officer. The Contractor shall cooperate and assist Government personnel in the investigation of the mishap and submit an Accident/Incident Report within 48 hours of the mishap [CDRL A/B/C/D/E005, Accident/Incident Report, DI- SAFT-81563].
5.5.3 Voluntary Protection Programs (VPP): Contractor personnel performing work on a USAF installation shall participate in the local VPP.
5.5.4 VPP Description: In 1982, OSHA created the Voluntary Protection Programs (VPP) to recognize and partner with worksites that implement exemplary systems to manage worker’s safety and health. These sites implement comprehensive Safety and Health Management Systems that exceed basic compliance with OSHA standards. VPP applies to all personnel at Robins AFB - civil servants (both bargaining and non-bargaining), active duty (officer and enlisted), reservists and contractor employees. The Contractor shall ensure its employees and managers have a comprehensive understanding of VPP as well as full compliance with OSHA requirements. The Contractor, whether regularly involved in routine site operations or engaged in temporary projects such as construction or repair, shall follow the safety and health rules of the installation or VPP site. Detailed information on VPP is available on the OSHA website at http://www.osha.gov/dcsp/vpp/index.html. The Contractor shall access the site to ensure their understanding of VPP and how their performance is linked to the Air Force installation’s pursuit of VPP recognition.
5.5.5 Department of Labor (DoL) Inspection of Contractor Operations. The Contractor is subject to DoL inspections and enforcement by OSHA health and safety officials while performing work on a Government installation. OSHA health and safety officials may access workplaces on Government installations at any time, scheduled or unscheduled, during regular work hours.
OSHA health and safety officials must meet security requirements to enter restricted or classified http://www.osha.gov/dcsp/vpp/index.html
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areas. The Contractor shall immediately notify the COR and the contracting unit’s Safety Office upon notification of a visit.
5.6 Inspection of Services: In accordance with the Inspection of Supply/Services clause(s) identified in the contract/order, the Government reserves the right to inspect Contractor performance.
5.7 Service Contract Reporting (SCR): The contract does not meet the DoD Contract Reporting criteria or reporting dollar threshold; therefore, SCR does not apply.
5.8 Invoicing/Payment and Receipt/Acceptance: The Contractor shall submit/process payment requests and receipt/acceptance documents via WAWF.
5.9 Contractor’s Quality Program: The Contractor's Quality Management System (QMS) shall meet the requirements of AS9100, Quality Management Systems Requirements for Aviation, Space, and Defense Organizations, which is based on the standards of ISO 9001. The contractor must establish an AS9100 compliant quality management system, ensure its functionality and compliance through internal auditing, and undergo a certification audit conducted by an external registrar. The Contractor shall allow the Government access to the records and data collected to demonstrate the suitability and effectiveness of the quality management system. The Government reserves the right to request corrective action if the quality system fails to meet objectives. The Contractor shall permit the program office or its designated representative to periodically review its quality program.
5.9.1 Provide maintenance, installation, and modification in accordance with best industry practice, original equipment manufacturers requirements and the requirements in this PWS.
5.9.2 Provide periodic and recurring preventative maintenance to include all parts, labor, and travel (travel shall be in accordance with the Joint Travel Regulation).
5.9.3 Provide recurring updates to the systems operations and maintenance manuals configuration drawings, equipment lists and documentation to include all parts, labor, and travel.
5.9.4 Provide emergency and routine unscheduled maintenance as required to include all parts, labor and travel.
5.9.5 Provide training to the Site Security Manager and team on the ACS system(s) that was changed or modified. This shall include all materials, labor, and travel.
5.9.6 Within 45 calendar days of contract award, the contractor shall survey the existing ACS systems at each facility and provide survey results to the COR within 45 calendar days after the survey is completed. The contractor shall use the post award, government provided documentation as the baseline for the installed ACS equipment. The survey shall include:
Inventory of all installed ACS components, devices, panels, cameras, etc.
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Detailed list of ACS components by make, model, serial number, installed location and serviceability. Provided recommendations for replacement of components due to end of life or serviceability.
Recommendations for upgrades/replacement of existing components, hardware, workstations, services, printers, and software/hardware.
Verify and document the installed software/firmware versions, workstation operating systems and antivirus software.
List of battery backups for the system
5.9.7 Within one hundred twenty (120) calendar days after contract award, the vendor shall utilize the information gathered from the initial survey and any subsequent site visits to develop and deliver a consolidated equipment list and set of system drawings.
The equipment list shall be in MS Excel documenting the specifics for each system device and component. Examples of these devices and components are:
Cameras Keypads Card readers Software
NVR
Mag locks Monitors Printers
Software/Firmware Updates: Firmware releases by the manufacturer for any system hardware shall be installed within 30 calendars days of firmware release date (not necessarily coinciding with other scheduled maintenance services). Software patches, updates, and new releases for all installed software on all IT equipment shall be tested for stability and correct operations during all PM services. Under no circumstances shall installed software on security system equipment be allowed to not have the most current updates or security patches at the completion of a PM Service. The security networks to be maintained are private, closed networks with no connection to any outside Network, including the LAN and direct connections to the internet, or otherwise.
Mass storage devices such as USB drives, CompactFlash, external hard drives, SD cards, etc.
will not be connected to any ISS equipment. All CDs and DVDs will be scanned by security personnel prior to being connected to ISS equipment. Site personnel shall be trained anytime the hardware or software has been updated. The training shall be conducted at the time of the upgrade and/or installation and shall be of sufficient duration (at the Government’s discretion) so that the trainee is competent to operate the software and/or hardware.
5.10 Task 1: Preventative Maintenance Services: PM services shall include all consumable parts, remedial repairs, labor, and expenses. The Contractor shall provide a quarterly, semi-annual, and annual scheduled PM for the Access Control System (ACS), the Closed Circuit Television (CCTV) system, locksets and the badging stations.
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The first preventive maintenance service shall be completed within 45 calendar days of contract award and again at a minimum of every three months, as scheduled and coordinated with the COR and security manager.
As new devices and components are installed the contractor shall adjust the preventative maintenance to include all installed systems.
PM shall include a Premium Software Support agreement with the ACS manufacturer. All necessary licenses, activation fees, etc. shall be included in the agreement. The Contractor must be an authorized distributor/representative of the ACS hardware/software manufacturer and must be fully trained and certified to operate and maintain that system. The Premium Software Support agreement shall include software patches and installation of such within one month of release (not necessarily coinciding with other scheduled maintenance services). The installation of these patches shall be fully tested on a non- critical test system prior to operational deployment at any location to ensure that they are compatible with the STIGs on the operational hardware.
Upon completion of each preventative maintenance event, the contractor shall complete a quality assurance form (Appendix A) completing all blocks pertinent to the services performed. Provide this quality assurance for to the site security manager. The security manager will document their quality assurance findings and forward the quality assurance form to the COR.
5.10.1 All contractor technicians shall be at least a Lenel Certified Associate (LCA). It is preferred however for the technicians to possess all the Lenel certifications. ( not required)
5.10.2 Annually, the contractor shall provide two hundred (200) iClass (2000PG1MV) proximity cards and four (4) printer ribbons to each facility. The cards and ribbons must be provided within the first 30 calendar days of contract award or execution of an option year. Contractor shall coordinate the type of card and starting and/or ending sequence number with the site security manager.
5.10.3 Semi-Annual PM tasks shall include all actions recommended by the manufacturer and if not specifically recommended by the manufacturer, it shall also include the following:
Disassembly, cleaning, and reassembly of door controls and door hardware Maintenance and routine inspection of access control and intrusion detection hardware Detailed equipment cleaning (including removal of cobwebs, camera lens cleaning, keypad cleaning, and similar) Operational testing of all components Review of site access control software setup and database(s) CCTV operational checks of all multiplexer and DVR/NVR ports and cables Visual inspection and load testing of all batteries Alignment/tweaking of cameras for proper aperture, aim, and resolution Thorough cleaning, adjustments, services, and recommendations for camera equipment supports Test ACS badging system operation
Cleaning of printers using manufacturer approved techniques and rollers (or equivalent based on the printer/encoder equipment provided) for the printer during the PM.
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Semi Annual PM shall include the cleaning and optimizing of the ACS databases. These services shall include management of all server and workstation hard drive spaces, to include defragmentation and cleaning/optimization, and identification of other potential problem areas that could degrade system performance.
5.10.4 PM tasks shall include all actions recommended by the manufacturer and the following:
The Contractor shall coordinate with the security manager and be present to perform quarterly alarm testing; and, if necessary, immediately troubleshoot and resolve any issues that occur during these quarterly alarm system tests.
Scheduling of the recurring PM to coincide with every other quarterly alarm system test is recommended to minimize the cost to the taxpayer.
The contractor shall update the operating systems (OS), anti-virus programs, firmware, and all installed applications (security system software and accessory software including office productivity and photo manipulation) no less than quarterly.
5.10.5 Service report(s) shall be completed for all preventative maintenance tasks. The service reports shall include detailed information on tasks performed, training provided, findings relating to equipment condition and recommendations to improve the condition and/or repair the system.
The report shall clearly identify the installed software versions and patches for all ISS software, OS, and antivirus. This deliverable shall be provided concurrently to the COR and site Security Manager in electronic format not more than fifteen (15) calendar days following the completion of the services. (CDRL A/B/C/D/E004, Service Report, DI-MGMT-80368A/T)
5.10.6 Upon completion of each routine service call event, the contractor shall complete a quality assurance form (Appendix A) completing all blocks pertinent to the services performed. The contractor must indicate the number of hours used to perform the service on the quality assurance form. Provide this quality assurance form to the site security manager. The security manager will document their quality assurance findings and forward the quality assurance form to the COR.
5.10.7 The contractor shall provide ACS system equipment list: The equipment list shall be in excel format and contain the following minimum items:
Equipment name, make, model, manufacturer, serial number Physical location in the facility Door or area supported Alarm modes Associated (linked) equipment Capability information (for example, resolution and aperture of a camera, or mounting type and field-of-view for a PIR)
5.10.8 ACS Drawings: The contractor shall maintain a set of Record Drawings for the ACS. The drawing set shall be maintained in AutoCAD 2015 or later and PDF. The drawing shall include:
Equipment type, label, and locations on a facility layout Point to point schematic or riser diagram for the system and its devices Network architecture Detail indicating wiring for typical door, badge reader and IDS devices
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6.0 Appendices
6.1 Appendix A, Reference(s)
Publication Title of Publication Date of
Publication Sections(s) that Apply
32 CFR
Part 117
National Industrial Security Program Operating Manual (NISPOM).
February 24, 2021
DoDD 4715.1E
Environment, Safety, and Occupational Health
(ESOH)
March 19, 2005
DoDD) 5205.02E
DoD Operations Security (OPSEC) Program June 20, 2012
DoD Manual 5205.02-M
DoD Operations Security (OPSEC) Program Manual
November 3, Public Law 91- 596 as amended by Public Law 101-
Occupational Safety and Health Act of 1970 December 29, as amended through January 1, 2004
File details come from the government source that posted it. Updated .