BRDCOM-S3666-reference-questionnaire.docx
DOCX document 41 KB Posted
- Attached to
- CPA & Bookkeeping Services
- Solicitation number
- BRDCOM-S3666
- Issued by
- Churchill County, Nevada
About this file
This is a reference questionnaire template issued by the Nevada State Purchasing Division, Department of Administration, for use in formal state solicitations. The document serves as a standardized tool for obtaining client references regarding vendor performance on projects of similar size and scope. Vendors and subcontractors are required to provide completed questionnaires from current and/or former clients by a specified due date, with responses submitted directly to the state's designated single point of contact via email. The questionnaire requests responses to evaluation criteria including vendor knowledge and expertise, flexibility regarding scope and timeline changes, satisfaction with delivered materials and products, staff dynamics, schedule adherence, timeliness of deliverables, customer service responsiveness, billing accuracy, problem resolution capabilities, and overall likelihood of recommendation.
All responses are designated as confidential business information under Nevada Revised Statutes 333.020(5)(b) and are withheld from public disclosure. The state reserves the right to contact references directly for further clarification. Respondents are instructed to provide ratings on a scale of 0-10 for applicable evaluation items, with detailed performance categories defined from poor or inadequate (0) to exceptional (10), and to answer all questions with either substantive responses or designations of "U/K" (unknown) or "N/A" (not applicable) if information cannot be provided. The questionnaire allows for additional commentary and supplemental pages if necessary to adequately address any evaluation item.
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Other files
| File | Type | Posted |
|---|---|---|
| BRDCOM-S3666 RFP~1.docx | DOCX document | |
| BRDCOM-S3666 Certification-regarding-lobbying.pdf | ||
| BRDCOM-S3666 Scope of Work.docx.pdf | ||
| BRDCOM-S3666 Evaluation Criteria.docx.pdf | ||
| BRDCOM-S3666 Bid_Q_A_for_Export_Report.xlsx | XLSX spreadsheet | |
| BRDCOM-S3666 Cost Schedule .pdf | ||
| Quote Instructions .pdf | ||
| BRDCOM-S3666 INSURANCE REQUIREMENTS.pdf | ||
| BRDCOM-S3666 Terms-and-conditions-for-services.pdf | ||
| BRDCOM-S3666 Standard-form-contract.docx | DOCX document | |
| BRDCOM-S3666-Vendor-Information-Response.pdf | ||
| BRDCOM-S3666 RFP~2.docx | DOCX document |
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Text version
Nevada State Purchasing Division Department of Administration 515 E Musser St Ste 300 Carson City, NV 89701 purchasing.nv.gov nevadaepro.com
Reference questionnaire
Due Date
Solicitation number
Single point of contact name
Single point of contact email
Proposing vendor or subcontractor
Client providing the reference
Client contact name and title
Client telephone and email
Period of performance
1. Client reference instructions
1.1. As part of a formal solicitation the State of Nevada has requested vendors provide references from current and/or former clients for projects of similar size and scope. This reference questionnaire is to provide a client reference for the proposing vendor or subcontractor above. Once you have completed the reference questionnaire, please submit to the single point of contact via email, with the solicitation number in the subject line, no later than the due date above.
1.2. The State requests all questions be answered. If an answer is not known, please answer as ‘U/K’. If the question is not applicable, please answer as ‘N/A’. If additional space is needed to answer a question or provide a comment, please attach additional pages. If attaching additional pages, please place your company/organization name on each page and reference the appropriate RFP number.
1.3. Do not return the completed reference questionnaire to the proposing vendor. To allow for candid responses, completed reference questionnaires are designated as confidential business information by the Administrator pursuant to NRS 333.020(5(b) and not public information pursuant to NRS 333.333. In addition to the reference questionnaire, the State may contact references for further clarification.
Where a rating is requested, please provide a rating between 1-10. For all items, please provide any comments you feel would be helpful to the State in evaluation below each item. Poor or inadequate performance: 0; Below average performance: 1-3; Average performance: 4-6; Above average performance: 7-9; Exceptional performance: 10.
Evaluation items
In what capacity have you worked with this vendor in the past? (no rating)
Vendor’s knowledge and expertise, rating:
Vendor’s flexibility relative to changes in scope and timelines, rating:
Your satisfaction with delivered materials, rating:
Dynamics and interaction between the vendor and your staff, rating:
Your satisfaction with products developed by the vendor, rating:
Was the schedule met and deliverables timely? Rating:
Overall customer service and timeliness in response and issue resolution, rating:
Accuracy and timeliness of billing, rating:
Vendor’s ability to quickly and thoroughly resolve a service-related problem, rating:
Vendor’s flexibility in meeting business requirements, rating:
Response time and customer service of local office, if applicable, rating:
Likelihood of recommending this vendor to others in the future, rating:
Which aspects of this vendor’s services are you most satisfied with? (no rating)
Would you recommend this vendor to your organization again? (no rating)
Revised 2024-10 Page 2 of 2
Page 1 of 1 Reference questionnaire image1.png
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