B08_PWS_ROCR_Janitorial_Services_Final_4_13_26.docx
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- JANITORIAL SERVICES FOR ROCK CREEK PARK
- Solicitation number
- 140P1326Q0025
About this file
This is a Performance Work Statement (PWS) for janitorial and custodial services at Rock Creek Park facilities operated by the National Park Service in Washington, D.C. The contract covers cleaning and maintenance services across 15 park locations, including the US Park Police Substation, Edgewater Stables, Nature Center, Klingle Mansion, multiple picnic grove restrooms, Montrose Park comfort stations, maintenance facility, Meridian Hill Park, and various historic properties. Services are required at varying frequencies ranging from daily to annually, with specific time windows specified for each location (e.g., 7:00 a.m. to 5:00 p.m. for most facilities, with extended hours April through October for seasonal restroom facilities).
The contract requires the contractor to provide all supervision, personnel, equipment, tools, materials, supplies, and transportation necessary to perform comprehensive janitorial services including daily restroom and room cleaning, weekly floor maintenance and kitchen area cleaning, monthly deep cleaning and dusting, semi-annual carpet shampooing and floor stripping/waxing, and annual window cleaning. The contractor must have a minimum of five years of janitorial services experience, provide three past performance references, submit employee lists with schedules, comply with background checks conducted by US Park Police, and implement a quality control plan. All materials and chemicals must be eco-friendly and environmentally safe, with Safety Data Sheets submitted to the park safety officer for approval. The base contract period is one calendar year with four optional renewal years plus a potential six-month extension. Payment is monthly based on invoices approved by the Contracting Officer's Representative and submitted through the Treasury's Invoice Processing Platform. The contractor is responsible for all damage, liability, waste disposal, and must maintain proper key control and employee conduct standards.
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National Park Service U.S. Department of the Interior
NATIONAL CAPITAL REGION
Facilities, Design and Construction Facilities Management Branch WASHINGTON, DC
JANITORIAL SERVICES FOR MULTIPLE PARK FACILITIES
National Park Service Rock Creek Park (ROCR) Washington, District of Columbia Performance Work Statement Date: Rev 4/13/2026
PART 1: GENERAL
1.1 DESCRIPTION OF WORK
The contractor shall provide facility support services for all management, supervision, labor, tools, equipment, material, supplies, transportation to operate, and any other items necessary to coordinate and perform janitorial support services, shall be provided by the contractor to ensure effective cleaning, recycling, and maintaining of the Rock Creek Park (ROCR) owned buildings and associated park facilities, as delineated within the Performance Work Statement (PWS). The term ‘Contractor’ herein, includes the prime contractor and all subordinate contractors employed on their behalf, and are subject to the same guidelines for this contract.
The contract work includes custodial services pending site specific needs and frequency, identified by the following:
1. Daily Services:
a. Restrooms
b. Room Cleaning
c. Main and Secondary Entrances, Lobbies, and Corridors
d. Wastepaper, Trash, and Debris Removal
e. Drinking Fountains
f. Report defects or problems
2. Weekly Services:
a. Floor maintenance to include mopping, buffing hard floors, and vacuum carpeted areas.
b. Thorough dusting of all horizontal surfaces
c. Stairways (surface clean)
d. Recycle container content removal.
e. Cleaning kitchen and break areas.
f. Clean and disinfecting bathrooms, locker rooms, and holding cell.
3. Monthly Services:
a. Room cleaning (deep clean, top-to-bottom cleaning to remove accumulated dirt, grime, and allergens)
b. Stairways (deep clean)
4. Semi-annually (2x/year):
a. Restrooms (deep clean)
b. Rooms, halls, stairways, and lab cleaning (deep clean)
5. Annually:
a. Windows and glass cleaning (deep clean)
b. Window treatments and blinds
6. Special Jobs:
a. Special cleaning services (post activity or event)
b. Special cleaning services (restroom/fixture overflow, etc.)
c. Carpet spot cleaning
1.2 LOCATION AND ACCESS
Job Sites
1. The janitorial services are parkwide, with each location having specific needs and durations. The following names, locations and cleaning schedule are:
a. US Park Police Substation (D-3), 1800 Beach Drive, NW, Washington, DC (south of Joyce Road) seven days per week, 7:00 am to 5:00 pm, except Federal holidays.
b. US Park Police Edgewater Stables, Rock Creek and Potomac Parkway under Connecticut Avenue Bridge, NW, Washington, DC, Monday through Friday, 7:00 am to 5:00 pm, except Federal holidays.
c. US Park Police Stables (H-3), at the end of Horse Stable Road, NW, Washington, DC, (off Oregon Avenue, NW) Monday through Friday, 7:00 am to 5:00 pm, except federal holidays.
d. Rock Creek Park Nature Center, 5200 Glover Road, NW, Washington, DC Wednesday through Sunday, 9:00 am to 5:00 pm.
e. Klingle Mansion, 3545 Williamsburg Lane, NW, Washington, DC. Wednesday and Friday, 7:45 a.m. and 4:15 pm, except Federal holidays.
f. Picnic Grove Restrooms, Grove 6 along Beach Drive (north of Joyce Road), Grove 24 across parking lot from Tennis Stadium, and Grove 1 at Tilden Street and Shoemaker St. all in NW, Washington, DC, seven days per week. From April 1 through October 31 each site will be serviced once in the morning before 10 a.m. and once in the afternoon between 2:00 and 4:00 p.m.
g. Picnic Grove Restroom, No. 10 along Beach Drive Thursday through Monday, except Federal holidays, April 1 through October 31. This comfort station shall be serviced a second time between 2:00 p.m. and 4:00 p.m. *(Note that this Facility is to be serviced only 7 months a year.
h. Montrose Park Comfort Stations on R Street in Georgetown, Washington, DC, seven days per week. Comfort Station shall be serviced a second time between 2:00 p.m. and 4:00 p.m.
| i. | Rock Creek Maintenance Facility, 5000 Glover Rd., NW, Washington, DC. Monday through Friday, except Federal Holidays. This shall include 4 restrooms, all offices, halls, and the conference room. |
| j. | Meridian Hill Park Restrooms, 16th Street, NW shall be serviced twice daily, once before 10:00 a.m. and again between 2:00 p.m. and 4:00 p.m. seven days per week. |
k. 3411 Water Street, NW Washington, DC. Tuesday only, 10:00 a.m. and 5:00 p.m., except Federal Holidays.
l. Battleground National Cemetery Lodge House, 6625 Georgia Avenue, NW., Wednesday, and Friday except Federal Holidays. Service between 7:00 a.m. and 5:00 p.m.
m. Old Stone House, 3051 M Street, NW, Wednesday, and Friday except Federal Holidays. Service between 12:00 noon and 5:00 p.m.
n. Center for Urban Ecology, 4598 MacArthur Blvd., NW, Washington, DC, Monday through Friday, 7:00 am to 4:00 pm, except Federal holidays. (This is a separate line for invoice purposes).
o. Peirce Mill Comfort Station, 2401 Tilden Street, NW shall be serviced twice daily, once before 10:00 a.m. and again between 2:00 p.m. and 4:00 p.m. seven days per week. These restrooms are two unisex single occupancy units.
Staging
1. Vehicles, if company owned, shall have the contractor’s name and logo on each side of the vehicle.
2. Employees using personal vehicles shall display a park provided vehicle pass within the vehicle. Employees shall park in legal parking spaces within the park. Passes are obtained from facilities. Park must be notified of all pass holders. It is the prime contractor’s responsibility to return former employees’ passes to the park. Park vehicle passes do not apply to parking on DC streets or private parking areas.
3. Contractor vehicle will only park in NPS valid parking or public parking areas, at the contractor’s expense. Parking on sidewalks, crosswalks or any other areas related personnel travel lanes, is strictly prohibited; exceptions to this such as for loading or unloading for specific tasks and will be requested to the COR, no later than 5 days prior to the task.
· Access
1. Key Control:
a. The Contractor shall establish and implement methods of ensuring that all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized personnel. Contractor personnel must not duplicate keys issued to the Contractor. The Contractor shall develop procedures (covering key control) for inclusion in the quality control plan.
b. If a Key is lost, the Government will replace the lock for that room and the total cost of the replacement will be tracked and at the end of each contract year the tracked damages will be credited back to the government by de-obligation of funds.
c. The Contractor shall report the occurrence of a lost key immediately to the COR. It is the responsibility of the Contractor to prohibit the use of keys issued by the Government by any persons other than the Contractor's employees. It is also the responsibility of the Contractor to prohibit the opening of locked areas by the Contractor's employee to permit entrance to persons other than contractor's employees engaged in the performance of assigned work in those areas.
CONTRACTOR AND PERSONNEL QUALIFICATIONS
A. Contractor shall have the necessary knowledge, skills, abilities, and resources to perform the work herein and within the "best industry" standards and practices and have a minimum of five (5) years prior experience in the business of janitorial services, which includes recycling. Further, the Contractor represents that it is familiar with the scope and nature of the work required by the park and understands the conditions under which it will be obligated to operate. Lastly, the contractor shall provide a manifest of the equipment they shall allocate for the services of this requirement.
B. Contractor shall provide three (3) past performance references of contracts performed in the last five (5) years. Documentation information shall contain brief description of services, length of contract, award date, name of company/customer, address, and contact person and telephone number. Reference material shall be submitted to the CO for review, via email.
C. Contractor shall always maintain an adequate pool of experienced and qualified employees to ensure efficient performance under this contract. Contractor agrees that employees will perform required services in a professional and efficient manner.
1. The Contractor shall provide to the COR a complete list of all employees assigned under this contract. The list shall include each individual’s name, daily tour of duty (include day(s) of week and hours), and schedules of work assignments and locations (building) per day. An updated list will be submitted five (5) days prior to the start of the contract and as personnel or schedule changes are made.
D. The prime contractor is responsible for ensuring all communications on this contract are conveyed in the English language. Additionally, the US Park Police will conduct background checks for all individuals providing services on this contract. Any individuals that do not pass the background check are not permitted to provide services on this requirement.
E. The prime contractor is responsible for the professionalism, courteousness and behaviors of their staff during the performance of the contract. The prime contractor is subject to the rules and regulations of the NPS at all times while on NPS property.
F. The contractor is responsible for ensuring papers on desks, desk drawers and or cabinets, phones and or other office equipment are not disturbed for any reason during performance of this contract.
G. The Contracting Officer may have contractor staff that fails to meet the standards at E & F above twice, removed from all services of this contract.
H. The Contractor's employees shall wear a shirt, coveralls, or other uniform item of a distinctive color bearing his/her identification.
1. Uniform shall bear the Contractor’s name or logo.
2. Employee clothing shall be kept clean and neat in appearance.
CONTRACTOR-FURNISHED ITEMS
All necessary supervision, personnel, equipment, tools, transportation, supplies, materials, and incidentals required to perform the work of the contract in a safe, professional manner. The Contractor shall provide cellular phones to their supervisor or foreman for business calls to the Contractor or to the COR. The Contractor shall provide contact information to the COR.
B. All necessary pedestrian controls to restrict visitors from accessing the work areas.
WORK CONDITIONS AND LIMITATIONS
Project Officers and Inspection:
1. The Contracting Officer (CO) is the only person with authority to enter in to, administer, modify and/or terminate the contract.
2. The Contracting Officer’s Representative (COR) is a program official designated by the CO to assist in administering technical aspects of the contract. The COR cannot modify the contract.
Facility Use:
1. Electrical power will be furnished by the Government at existing power outlets for the Contractors use to operate such equipment as is necessary in the conduct of his/her work. Hot and cold water will also be made available to the contractor as necessary in the performance of his/her work. No special heating or cooling of water will be provided.
2. The government may provide storage space in some buildings at the request of the contractor. The contractor will be responsible for coordinating with the COR the location and use of storage space. The contractor shall maintain such space in a neat, orderly condition and shall, at the expiration of the contract, return it to the Government in reasonably the same condition as at the time of entering the contract. The Government will not be responsible in any way for damage or loss to the Contractor's stored supplies, materials, equipment, or replacement parts.
a. Contractor shall provide an inventory plan by location of the supplies stored onsite that and the proposed usage for the performance of the work. Within the inventory plan, Contractor shall provide a calendar restocking plan for each location.
b. Contractor shall keep a log at each site of all supplies and materials and equipment used. Each month, a copy of each log sheet shall be submitted with the invoice.
Required Performance Period:
1. The period of performance is for one calendar year of service as the base period, with the option for four (4) additional years, and up to a six (6) month extension.
2. The contractor is expected to commence services thirty calendar days after award.
3. Onsite activities must occur between the hours as indicated in Section 1.2 of this PWS, unless otherwise directed by the CO or COR.
4. No work will occur on Federal holidays.
Contractor’s Use of Premises
1. Keep job site clear of trash and debris. Dispose of any trash, debris, and other unusable material legally at authorized facilities on non-Federal land.
2. Lights shall be used only in areas where and at the time work is being performed.
3. Mechanical equipment controls for heating, ventilation, and air-conditioning systems will not be adjusted by Contractor's employees.
4. Water faucets or valves shall be turned off when not in use.
5. Windows shall be closed, and lights and fans turned off when not in use.
6. Report fires, and emergency situations to 911 and then the COR.
7. Report items in need of repair to the COR.
8. Lock all rooms in security areas after cleaning and return keys to the designated office.
9. Respond to and take prompt action to correct all service calls related to the cleaning requirements.
10. Notify the US Park Police:
a. When an unauthorized or suspicious person is seen in the comfort stations.
b. Lost and Found Items:
i. Any item of value that is recovered by the contractor or his/her employees (camera, binoculars, wallets, purses, glasses/sunglasses, luggage, or any other items) which may have been lost or stolen must be turned in to the US Park Police (D3 Substation) in accordance with Section 2.17 of Title 36 CFR.
E. Field Verification
1. The actual facility locations and cleaning requirements, and quantities specified are estimated and provided for information only. The Contractor shall verify all park assets and conditions affecting the work.
2. The Contractor shall notify the COR of any significant deviation in quantities that will affect the intended outcome of the contracted services or result in a change of cost or time to complete the work.
F. Quality Control Development and Monitoring
1. Develop and implement a quality control process to ensure work conforms to the requirements of the contract.
2. Assign a dedicated competent and experienced person to oversee the management and supervision of this contract with the authority to stop or correct work due to unsatisfactory materials or workmanship.
3. Perform quality control inspection, and documentation as required by applicable standards.
G. Park-Specific Conditions and Limitations
1. The following conditions may be applicable to work sites inside Park boundaries:
a. WEATHER – Sudden and dramatic changes in climate conditions are common. The Contractor must be prepared to alter work plans and provide protection for workers and equipment.
b. CLOSURES – Park officials may close portions of the Park at any time to protect visitors from hazardous conditions or to implement official duties of the Park.
c. REMOTENESS – Many portions of the Park are of some distance to typical services available in developed areas, including cellular, food, fuel, and emergency services. The Contractor must arrange and account for appropriate precautions and plans prior to bid submission.
d. SITE SECURITY – Much of Park land is accessible by the public 24-hours a day throughout the year. Park law enforcement officers and other staff will not be designated to provide extra security to protect project sites from visitor intrusion. Therefore, it is the responsibility of the Contractor to take measures to prevent vandalism, theft, or destruction of project materials and equipment. Any security issues must be reported to the COR immediately upon notice. Park law enforcement staff may request official statements or other information from Contractor personnel needed to follow up on reported issues.
e. RESOURCES – As a unit of the National Park System, the Park is tasked to preserve unimpaired its natural and cultural resources and values. The Contractor must make every effort to ensure no impacts or damages to these resources. It is expected that the project site and access areas will be minimally impacted only as necessary for the performance of contract requirements. Mitigations approved by the COR will be taken to restore pre-existing conditions.
f. WILDLIFE – All wildlife is protected within the Park boundaries, and some species, which occur within the Park, receive special State and Federal protection due to their rare, threatened or endangered status. Very few wildlife species present any danger to persons working within the Park. Even species which have the potential to do harm to persons, can usually be avoided. Unless wildlife is presenting an immediate threat to persons, harassment or destruction of wildlife is prohibited.
2. Project-specific environmental compliance mitigations:
a. The Contractor shall comply with all existing Federal and District of Columbia government regulations pertaining to hazardous material use, storage, and disposal.
b. Materials and chemicals shall be eco-friendly, GREEN, environmentally safe for use for the purposes intended within this document.
c. Materials and chemicals shall be stored, used, and disposed of in such a manner as to not endanger or threaten the environment and the health and safety of the community of Washington, DC and Rock Creek Park employees and visitors.
d. All generated waste shall be disposed of legally at the completion of each day's work.
QUALITY ASSURANCE
· All materials and methods used for this contract must meet or exceed the current local, State and Federal codes, standards, and regulations applicable to the contract work.
B. Services performed under this contract shall be subject to inspection and approval by the COR. Careless performance will not be acceptable. Any deficiencies noted by the COR will be specific to the QASP and must be corrected to the acceptable quality level at no additional cost to the government.
SUBMITTAL PROCEDURES
A. Submittals of products/materials and or written plans specific to this contract, if any, shall be emailed to the COR and Cc’ed to the CO. The COR is responsible for reviewing and approving any products and written plans. The CO is responsible for reviewing and accepting the Certificate of Insurance, if required.
PART 2 MATERIALS
MATERIAL SPECIFICATIONS
1. The contractor shall furnish all supplies, materials and equipment necessary for the performance of the work of this contract, including but not limited to:
a. Brooms; brushes; wiping, polishing, treated and untreated dusting cloths; wet mops, sweep mops; sponges; squeegees; paper towels; toilet tissue; hand soap; porcelain ware cleaner; paper bag liners for sanitary napkin disposal receptacles; plastic liners for inside all wastebaskets; liquid and powder detergents; glass cleaner; floor finish; floor stripper; metal polish; furniture polish; scouring powder, if required.
b. Before beginning the work of the contract, the Contractor shall submit to the COR a list, giving the name of the manufacture and the brand name of each of the materials and chemicals that he/she proposes to use in the performance of the work.
c. The Contractor shall not use any materials which the COR determines would be unsuitable for the purpose or harmful to any part of the buildings, the contents, equipment, or persons.
d. The Contractor shall submit a Safety Data Sheet (SDS) for all materials to the Rock Creek Park Safety Officer for approval prior to use in the park.
e. All wet mop heads, re-usable items such as sponges, dust cloths, dust mops and extended dusters must be cleaned in accordance with industry standards and must be replaced when their life expectancy has been reached or they become unusable
f. Contractor and COR shall inspect mop ringer buckets and trash collection containers and dollies for excessive wear such as broken or missing parts, holes, or cracks. If excessive wear exists, the Contractor shall replace the item with items that don’t have excessive wear.
2. All necessary cleaning equipment, including but not limited to:
a. Waxing and polishing machines, industrial type vacuum cleaners, etc., needed for the performance of the work of this contract shall be furnished by the Contractor.
1. All vacuum cleaners shall be equipped with brushes and/or beater bars and shall not exceed a sound unit level of 85 decibels.
b. Such equipment shall be of the size and type customarily used in work of this kind and shall meet the approval of the COR. Equipment deemed by the COR to be of improper type or design or inadequate for the purpose intended shall be replaced at no additional cost to the government.
3. The Government will not be liable for damage or loss to the Contractor's stored supplies, materials, equipment, or replacement parts.
PART 3 EXECUTION OF WORK
1.3 SAFETY AND HEALTH
The Contractor shall conduct his/her operations so as to prevent accidents, injuries and damages; shall observe all fire, safety and traffic regulations.
The Contractor shall provide all personal safety equipment including but not limited to rubber gloves, face masks and eye and ear protection as required by product manufacturer's recommendations at no expense to the Contractor’s employees.
The Contractor shall also be responsible for all safety communication and training requirements for the safe use of all equipment and materials.
Contractor shall be responsible for all damage to persons or property that occurs as a result of Contractor's operation. The Contractor shall take proper safety and health precautions to protect work, workers, the public and property of Government and others.
1. Contractor shall repair or replace any portion of loading docks, building structure, or landscape features, damaged by the Contractor in the performance of this contract at no additional cost to the government.
2.3 ENVIRONMENTAL REQUIREMENTS
The Contractor, at all times, shall comply with all existing regulations pertaining to hazardous material use, storage and disposal which can be found on product label and SDS sheets.
The COR and the contractor are responsible for understanding the SDS on all approved supplies. to be used for the performance of this contract.
Materials and chemicals shall be stored, used, and disposed of in such a manner as to not endanger or threaten the environment and the health and safety of the community of Washington, D.C., park employees and visitors.
The Contractor shall supervise and be responsible for the removal, transportation, and disposal of solid waste. The contractor is responsible for ensuring disposal of all waste is in accordance with all federal, state, and local laws and regulations.
RECYCLABLES COLLECTION SUPPORT SERVICES
1. Recyclable Material Generated
a. The park facilities generate recyclable material such as glass (all colors), plastic bottles and containers, aluminum cans, tin cans, white paper, color paper, shredded white paper, newspapers, magazines, cardboard, spiral notebooks, books and bounded documents, envelops, file folders and telephone books.
2. Contractor Collection of Recyclables
a. Contractor shall provide knowledgeable employees to collect the recyclable materials from approximately 250 offices/cubicles, copying rooms/spaces, and unit kitchenettes. The collection shall be once per week on a day agreed upon by the COR and Contractor.
b. Once the day is agreed upon, Contractor shall perform on that date unless Government is closed. In which case, Contractor shall perform on the next business day. Contractor may work between the hours of 7:00 am to 3:30pm EST for the collections of recyclables.
c. Contractor's employees shall place "contaminated" recyclable stickers across NPS' employees' recyclable bins that contain contaminated material. Contractor's onsite supervisor will provide the COR with the office locations where recyclables were unable to be collected due to contamination.
d. If an office door is locked, Contractor's employees are to move on to the next office and inform the COR of the locked door. Contractor shall break down and remove cardboard that is placed alongside office recycle bins or in hallways and marked as recyclable.
e. If an office employee inquiries about a particular item that he/she knows we get many of, if it is recyclable, inform the COR so that the Contractor and the COR together can find a source for the recyclable.
f. Contractor shall maintain a sufficient workforce on-site to negate the need for reorientation to all of the recycle bin locations. Contractor shall notify the CO prior to any changes in Contractor's personnel assigned to the performance of this contract.
3. Recycling Sites and Facilities
a. Contractor shall utilize only recycling facilities that are certified by Federal, State, and local agencies. Contractor shall provide a listing (by company name, address and type of material accepted) of all recycling facilities intended to be utilized under this contract to the CO. The Contractor shall notify the CO of any changes to this listing throughout the life of the contract.
b. The Contractor shall inform the COR at time of contract award and thereafter during the contract lifecycle, if any past or ongoing violations have occurred at sites used for recycling. The Contractor must notify the COR of the specific violations, how they were rectified, if violations arc ongoing, and whether they are still using that particular site or facility.
c. All Contractor's delivery tickets for recycling service shall be given to COR as proof of service performed. The Contractor shall indicate on the ticket their company name, truck number, date, and container pickup location. The Contractor's driver shall sign the ticket upon completion of the pickup(s).
d. The Contractor shall leave one (1) copy of the ticket with the COR. Another copy shall be submitted with the Contractor's monthly invoice to COR. Legible copies of the tickets given by the recycling facility must accompany itemized invoices.
e. The Contractor shall be accountable for the delivery tickets. If a ticket is voided or lost, the Contractor shall furnish the COR with the voided ticket or a written explanation for the lost ticket.
EXECUTION
The following work items are required for this PWS, depending on the work described in Section 1.1. Refer to Section 1.1 and the requested bid items.
Mobilization and Demobilization
1. Confine staging and parking for vehicles, equipment, and materials to paved areas and parking areas as approved by the COR.
2. Access site only by methods described in Section 1-2.
Workmanship
1. All custodial services shall be performed at the frequencies specified herein unless otherwise noted:
a. Daily services:
1. Restrooms
a. Floors shall be swept and then mopped with disinfectant detergent.
b. All water closets, seats, and urinals shall be cleaned inside and out with a disinfectant detergent. Seats shall be left in a raised position; washbasins shall be cleaned and wiped free of all water marks; all mirrors, shelves, dispensers, chrome fixtures, and pipes shall be damp-wiped and polished dry.
c. Empty all trash receptacles, empty, and disinfect all sanitary napkin dispensers and install new paper bags.
d. Replenish all supplies such as paper towels, toilet paper, sanitary napkins, and soap.
e. Dust radiators, windowsills, ledges, grilles, and stall partitions; spot clean wall surfaces, partitions, door, and waste receptacles.
NOTE: The Contractor shall service all toilet rooms to maximum capacity during the afternoon of the last day of the contract period. Dispenser stock of paper supplies and hand soap remaining at the termination of the last official day shall not be removed.
2. Room Cleaning
a. Empty all wastebaskets.
b. Floors shall be spot swept and rug areas spot vacuumed to remove all obvious surface dirt from the traffic areas and from under furniture.
3. Main and Secondary Entrances, Lobbies, and Corridors
a. All landings, steps, and entrance sidewalks shall be swept.
b. Sweep bare floors and vacuum carpeted floors, clean wood handrails, doors and other wood and metal surfaces; clean spots and marks off walls; dust all surfaces within approximately 70 inches from floor.
c. Clean both sides of plate glass entrance doors to Nature Center, Klingle Mansion, and the Center for Urban Ecology.
d. Resilient and hard floors shall be damp mopped.
e. Wastepaper, Trash, and Debris Removal. Collect and remove all trash, debris, wastepaper and garbage from the buildings and deposit in NPS provided containers outside.
f. Drinking Fountains. Clean daily. Paper cups shall be replenished.
4. Contractor personnel will notify COR via email when a defect or problem is found, i.e., water faucet leaks, lights burned out, etc., each day.
b. Weekly Services:
1. Floor Maintenance. Damp-mop and spray buff all hard floors in halls, stairs, and rooms. Vacuum all carpeted areas in halls, stairs, and rooms.
2. Thoroughly dust all horizontal surfaces of desks, file cabinets, tables, counters, windowsills, fan coil units, baseboards, ledges, and grills with a treated dust cloth.
3. Stairways. Sweep or vacuum stair landings and steps. Dust railings, ledges, grilles, fire apparatus, doors, and radiators.
4. Recycle Containers. Empty all recycle containers inside buildings and deposit contents in outside recycle bins.
5. Kitchen Areas. Damp wipe countertop, stove, microwave oven, refrigerator, and sink.
6. Clean and disinfect all toilets, showers and holding cell.
c. Monthly Services:
1. Room Cleaning. In all office space, conference rooms and laboratories:
2. Spot clean wall surfaces within approximately 70 inches of the floor.
3. Thoroughly dust horizontal surfaces of furniture and all wall surfaces within approximately 70 inches of the floor and vertical surfaces and under surfaces (shelves, chair rungs, table legs, etc.).
4. Thoroughly vacuum carpets with vacuum cleaner equipped with brushes and/or beater bar.
5. Dust-mop full floor areas.
6. Vacuum and spot clean fabric upholstered furniture.
7. Remove all cobwebs and spider webs from all corners and ceilings.
8. Remove all cobwebs and lint from all grates (fan, HV/AC, etc.)
9. Stairways. Hard surfaces shall be wet moped or scrubbed, carpeted surfaces shall be vacuumed thoroughly, including, steps, risers, and landings. Spot clean walls to a height of approximately 70 inches.
d. Semi-annually (2x/year):
1. Toilet Rooms. Strip and apply two coats of floor finish to resilient floors.
2. Room, Hall, Stairway, and Laboratory Cleaning.
3. Strip, wax and buff all wood flooring. Water solutions shall not be used on wood flooring.
4. Strip and apply two coats of floor finish to all tile floors.
5. Thoroughly vacuum and shampoo with a commercial extracting shampooer all carpeted areas.
e. Annually:
1. Windows and Glass. Wash both sides of all exterior building windows, including offices, toilet rooms, conference rooms, laboratories, hallways, and lobbies.
2. Venetian Blinds.
a. Remove all venetian blinds and wash. Venetian blinds shall be returned and hung within three working days. Clean cords and tapes.
b. Dust or vacuum all venetian blinds at a six-month interval from washing cycle.
f. Special Jobs (no additional cost to the Government):
a. Perform utility type services at the request of the COR which includes:
1. Servicing complaints specific to janitorial services from building occupants.
2. Performing special cleaning required by the vacating of space by building occupants, special conferences, or alterations to the building.
3. Cleaning work made necessary by toilet floods and similar occurrences.
4. Unclogging toilets
b. Assisting in loading, unloading, distribution of supplies and in moving furniture.
c. Carpet spotting.
1. Spot cleaning as required to remove all stains.
Changes
1. Any proposed changes to time, money, and scope by the Contractor must be submitted in writing to the CO along with the justification for the proposed change.
PART 4 CONTRACT ADMINISTRATION
GOVERNMENT POINT OF CONTACTS
The Contracting Officer will designate a COR or Point of Contact that will serve as the primary point of contact for this contract with regard to the day-to-day operations.
PROCEDURES FOR PAYMENT AND FOR ADJUSTING PAYMENTS
NPS shall pay the Contractor once a on once-a-month calendar basis for services performed. The Contractor shall submit invoices on a monthly rate.
An electronic hard copy of the invoice is to be submitted to the COR by email for approval before entering into Invoice Processing Platform (IPP). Once approved by the COR, the Contactor will submit into IPP for processing of payment.
Any inquiry regarding payment shall be directed to the COR.
All payment requests, once approved by the COR, must be submitted electronically through the U. S. Department of the Treasury's (https://www.ipp.gov) Invoice Processing Platform System (IPP).
END OF PERFORMANCE WORK STATEMENT
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